BlackBerry PRIV - v6.0 Instruction Manual

PRIV

Version: 6.0

User Guide

Published: 2016-05-03

SWD-20160503165634789

Contents
Setup and basics...........................................................................................................................................	5
Your device at a glance...................................................................................................................................	5
Insert the SIM card.........................................................................................................................................	6
Insert a media card........................................................................................................................................	7
Turn your device on or o€...............................................................................................................................	8
Move between home screens.........................................................................................................................	9
Get around with navigation buttons................................................................................................................	9
Touch screen gestures...................................................................................................................................	9
Motion gestures...........................................................................................................................................	14
Apps, widgets, and shortcuts.......................................................................................................................	15
Personalizing your device.............................................................................................................................	18
Phone and voice..........................................................................................................................................	19
Phone icons.................................................................................................................................................	19
Find your own phone number.......................................................................................................................	19
Change your ringtone...................................................................................................................................	19
Making calls.................................................................................................................................................	20
Receiving calls.............................................................................................................................................	21
Blocking calls..............................................................................................................................................	23
Add a contact or number to your speed dial list.............................................................................................	24
Call waiting and call forwarding....................................................................................................................	25
Start a conference call.................................................................................................................................	25
LTE calling...................................................................................................................................................	26
Wi-Fi calling.................................................................................................................................................	28
Voicemail.....................................................................................................................................................	29
Applications and features.............................................................................................................................	30
Find help for apps........................................................................................................................................	30
Download an app on Google Play™...............................................................................................................	30
Organizing your home screen.......................................................................................................................	30
Messenger...................................................................................................................................................	32

About the Google™ app and Now on Tap.......................................................................................................	34
Clock...........................................................................................................................................................	34
BlackBerry Device Search............................................................................................................................	37
Location services and Google Maps..............................................................................................................	39
Keyboard shortcuts......................................................................................................................................	41
Google Chrome™ and Downloads.................................................................................................................	43
Printing........................................................................................................................................................	44
Settings.......................................................................................................................................................	46
Customize your device settings....................................................................................................................	46
Overview of Quick Settings...........................................................................................................................	46
Overview of device settings..........................................................................................................................	47
Notifications................................................................................................................................................	51
Storage space and media cards...................................................................................................................	59
Connections................................................................................................................................................	61
Battery and power.......................................................................................................................................	82
Display........................................................................................................................................................	87
Accounts.....................................................................................................................................................	90
Accessibility.................................................................................................................................................	91
Users...........................................................................................................................................................	93
Backup and reset.........................................................................................................................................	95
Update your device software........................................................................................................................	97
Security.......................................................................................................................................................	98
Locks, passwords, and protecting your data.................................................................................................	98
Finding and protecting a lost device...........................................................................................................	106
Security settings........................................................................................................................................	107
Legal notice...............................................................................................................................................	112

User Guide

Setup and basics

Your device at a glance

1.Nano SIM card tray

2.Media card (microSD card) tray

3.Notification LED

User Guide

Setup and basics

4.Front camera

5.Volume up

6.Mute

7.Volume down

8.Headset jack

9.Multi-function port (supports USB and video)

10.Power on/o€ key: Press to lock the screen; press and hold to power on/o€; press and hold for 10 seconds to reset

Insert the SIM card

Your device uses a nano SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service provider.

CAUTION: Do not use a larger SIM card that was cut to a smaller size. Your device might not recognize the SIM card, or the SIM card might get stuck because it is thicker than a nano SIM card.

1.Position your device so you can see the back cover and the top of the device.

2.Release the SIM card tray by pushing the tip of the tool (provided in the box) into the hole on the top-right side of your device. If you don't have the tool that came with your device, you can also use a paper clip.

3.Pull out the tray completely and set it on a flat surface.

4.Hold the SIM card so that the metal contacts are facing down and the notch is aligned with the notch in the tray.

5.Put the SIM card in the tray.

BlackBerry PRIV - v6.0 Instruction Manual

User Guide

Setup and basics

6.Push the tray back into the slot.

Insert a media card

If you want more storage for pictures, videos, music, and documents, you can insert a media card (microSD card).

1.Position your device so you can see the back cover and the top of the device.

2.Release the media card tray by pushing the tip of the tool (provided in the box) into the hole on the top-left side of your device. If you don't have the tool that came with your device, you can also use a paper clip.

User Guide

Setup and basics

3.Pull out the tray completely and set it on a flat surface.

4.Hold the media card so that the metal contacts are facing down and the notch is aligned with the notch in the tray.

5.Put the media card in the tray.

6.Push the tray back into the slot.

Turn your device on or o€

Press and hold the Power on/o€ key (on the left side of your device).

•To turn o€ your device, tap Power o€.

•To turn your device o€ and then on again, tap Restart.

Turn o€ the screen

Press the Power on/o€ key (on the left side of your device).

To turn the screen back on, press the Power on/o€ key, or tap the screen twice.

User Guide

Setup and basics

Move between home screens

You can move between your home screens with a gesture on the screen.

On the screen, swipe left or right.

Tip: You can also move between your home screens by swiping left or right on the physical keyboard, or by moving your finger across the dots that appear above the favorites tray.

Get around with navigation buttons

No matter what you're doing on your device, navigation buttons appear at the bottom of your screen. Do any of the following:

•To go back to the previous screen, tap .

•To go to your home screen, tap .

•To see your recently opened apps and screens, tap .

Touch screen gestures

Take a moment to learn the common gestures that you can use on the touch screen.

User Guide

Setup and basics

Wake up your device

Tap the screen twice.

Select items

Do any of the following:

•To select an item, tap it. If the item can be opened, it opens.

•To select multiple items, such as photos that you want to share or email messages that you want to delete, touch and hold one item. Tap more items. To clear an item, tap it again.

Scroll or move between items

Slide your finger to scroll through a list or move between items, such as photos.

User Guide

Setup and basics

Check your notifications

You can check your latest notifications (for example, email messages and text messages) at any time. Swipe down from the top of the screen. Tap a notification to open it or pull down to see more notifications.

User Guide

Setup and basics

Open Quick Settings

You can open Quick Settings to turn on or turn o€ common settings such as Wi-Fi and airplane mode. Swipe down from the top of the screen once using two fingers, or twice using one finger.

Open an app

You can open one of three default apps from anywhere on your device.

Slide your finger up from the bottom of the screen. Move your finger over the app that you want to open. Lift your finger.

Use a slider

If a slider appears on your screen, you can progress through a file, such as a song or video, or adjust a setting, such as the screen brightness.

Drag the slider handle to the right or left.

User Guide

Setup and basics

Zoom in to or zoom out from the screen

If you want to see something in more detail, such as a photo or part of a map, you can magnify the image. To zoom in, slide two fingers apart.

To zoom out, slide two fingers together.

Tip: In some cases, you can tap twice to zoom in or zoom out.

User Guide

Setup and basics

Motion gestures

You can use motion gestures to do things more quickly or eƒciently. To turn motion gestures on or o€, swipe down from the top of the screen once using two fingers, or twice using one finger. Tap > Advanced interactions.

Flip to mute

If this feature is turned on, when you receive a call and it isn’t a convenient time to respond, you can turn your device facedown on a flat surface to silence the ringtone or vibration. You still receive a notification of the missed call.

To turn this feature on or o€, tap the Flip to mute switch.

Flip to save power

If this feature is turned on, when you place your device facedown on a flat surface, your device goes into sleep mode to extend battery life. You still receive notifications for incoming calls, messages, and alarms.

To turn this feature on or o€, tap the Flip to save power switch.

Hold to stay awake

If this feature is turned on, the screen stays on longer when you hold your device in your hand.

User Guide

Setup and basics

To turn this feature on or o€, tap the Hold to stay awake switch.

Apps, widgets, and shortcuts

About apps, widgets, and shortcuts

When you tap	on your home screen, a tray opens where you can access installed apps and widgets and set up
shortcuts.

•The Apps tab includes a complete list of the apps installed on your device, including apps that you download on Google Play™.

•Widgets are like miniature apps that you can often interact with on the home screen. For example, the BBM widget shows a small view of your current chats. The Bookmarks widget shows all of the websites that you have bookmarked so that you can open them right from the home screen.

•Shortcuts help you perform the tasks that you do the most. For example, if you frequently write email, you can set up an email shortcut. Tapping the shortcut opens an email composer.

Search for installed apps, widgets, and shortcuts

1.On the home screen, tap .

2.Enter a search term in the Search apps, widgets, and shortcuts field.

User Guide

Setup and basics

Add an app, a widget, or a shortcut to your home screen

1.On the home screen, tap .

2.Tap Apps, Widgets, or Shortcuts.

3.Touch and hold an app, a widget, or a shortcut, and then release your finger when the home screen appears.

After you add a shortcut to your home screen, you might be prompted to set up the shortcut. For example, if you add the Email Contact shortcut, you must tap the contact that you want to send an email to.

Sort your apps

You can sort your apps in the Apps list in several di€erent ways:

•Default: The ten apps that you use the most appear at the top, followed by an alphabetical list of your apps. If you're using Android™ for Work on your device, your work apps appear at the bottom of the list.

•Alphabetical: Your apps are sorted alphabetically.

•Newest: The apps that you most recently installed appear at the top.

•Most Used: The apps that you use the most appear at the top.

To change how your apps are sorted, do the following:

1.On the home screen, tap .

2.Tap the drop-down list that appears in the top-right corner. If you haven't changed how your apps are sorted, the word Default appears beside the drop-down list.

3.Tap a sorting option.

About pop-up widgets

Pop-up widgets are associated with the apps that you add to the home screen. When you add an app that includes a popup widget, an indicator appears beneath the app icon ( ). Pop-up widgets are useful because they allow you to have widgets that don't take up space on the home screen.

Turn on pop-up widgets

1.On the home screen, touch and hold an empty area of the screen, and then tap .

2.Select the Pop-up widgets checkbox.

User Guide

Setup and basics

Open a pop-up widget for an app

With pop-up widgets, you can access a widget for an app without having that widget on the home screen. If a pop-up widget is available for an app, an indicator ( ) appears beneath the app icon.

On the home screen, swipe up or down on an app that has a pop-up widget.

Change the pop-up widget for an app

If an app has more than one widget available, when you first swipe up or down on the app icon, you choose a widget to set as the pop-up widget. You can change the pop-up widget at any time.

1.Swipe up or down on an app icon.

2.In the upper-right corner of the widget, tap > Change widget.

3.In the list of available widgets, tap another widget.

Turn o€ pop-up widgets

On the home screen, do one of the following:

•	To turn o€ a pop-up widget, on the app icon, swipe up or down. In the upper-right corner of the widget, tap		> Turn
	o€ pop-up widget.
•	To turn o€ all pop-up widgets, touch and hold an empty area of the screen, and then tap >	. Clear the Pop-up
	widgets checkbox.

Swipe to access shortcuts

You can use a swipe gesture to access up to three shortcuts from anywhere on your device. You can swipe to open an app, speed dial a number, send a message, and more. By default, you can swipe to open the BlackBerry Device Search app, the Phone, and the BlackBerry Hub, but you can change the swipe shortcuts in the device settings.

1.To access a shortcut, swipe up from .

2.Slide your finger to the shortcut, and then release your finger.

Change the shortcuts that you access with the swipe gesture

You can change the shortcuts that you access with the swipe gesture. For example, you can set up the gesture to start an action, such as composing an email.

1.Swipe down from the top of the screen once using two fingers, or twice using one finger.

User Guide

Setup and basics

2.Tap > Swipe Shortcuts.

3.Tap a circle.

•To set the gesture to open a di€erent app, tap Open app, and then tap an app.

•To set the gesture to call a contact, tap Speed dial, and then tap a contact.

•To set the gesture to send an email or a text message to a contact, tap Send message. Tap Email contact or Text contact, and then tap a contact.

•To set the gesture to start an action, tap All shortcuts.

Turn o€ a swipe gesture

If you set up a gesture to open an app or use a shortcut, to turn o€ the gesture, do the following:

1.Swipe down from the top of the screen once using two fingers, or twice using one finger.

2.Tap > Swipe shortcuts.

3.Tap a circle.

4.Tap Clear.

Personalizing your device

Learn how to personalize your device and make it uniquely yours. For example, you can change your ringtone or set a picture as your wallpaper.

•Customize your device settings

•Change your ringtone

•Change your wallpaper

•Add a contact or number to your speed dial list

•Add an app, a widget, or a shortcut to your home screen

•Change your font size

•Change how you view your recent apps and screens

•Set up a screen lock

User Guide

Phone and voice

Phone icons

During a call

Icon	Description

	Turn on the speakerphone

	Mute your microphone

	Put a call on hold

	Show the dial pad

	Make another call

	Merge calls to start a conference call

	Split a conference call into multiple calls

Find your own phone number

Open the Phone app.

Your number appears at the top of the screen.

Change your ringtone

1.Swipe down from the top of the screen once using two fingers, or twice using one finger.

2.Tap > Sound & noti®cation > Phone ringtone.

3.Tap a ringtone, and then tap OK.

Tip: To use a song or a custom sound as your ringtone, move the .mp3 file you want to use to the Ringtones folder on your device. You might need to install a file manager app from the Google Play™ store first.

User Guide

Phone and voice

Making calls

Make a call

1.In the Phone app, tap .

2.Enter the number.

3.Tap .

Call a recent number

1.In the Phone app, tap .

2.Beside a name or number, tap .

Call a contact

1.In the Phone app, tap .

2.Tap a contact.

3.Tap the number that you want to call.

Tip: To send a text message to a contact, beside the number, tap .

Speed dial a contact

For more info about speed dial, see Add a contact or number to your speed dial list.

1.In the Phone app, tap .

2.Tap a speed dial contact.

Show or hide your number on outgoing calls

Depending on your service provider, this feature might not be supported.

1.In the Phone app, in the upper-right corner of the screen, tap .

2.Tap Settings > Calls > Additional settings > Caller ID.

3.Tap Show number or Hide number.

User Guide

Phone and voice

View your call history

You can view past outgoing, incoming, and missed calls on the History screen.

1.In the Phone app, in the upper-right corner of the screen, tap > Call History.

2.Do any of the following:

•To see the details of a specific call, tap a name or phone number, and then tap Call details.

•To view missed calls, tap Missed.

•To clear your call history, tap > Clear call history > OK.

Receiving calls

Answer or dismiss a call

1.If your device is locked, touch and hold .

•To answer a call, slide your finger until it covers . Release your finger.

•To dismiss a call, slide your finger until it covers . Release your finger.

2.If your device is unlocked, in the call notification, tap Answer or Dismiss.

Send a quick response to a caller

You can send a caller a brief text message instead of answering an incoming call. Depending on the recipient of the quick response, additional text messaging charges might apply.

Note: If a call is from an unknown caller, the option to send a quick response does not appear.

1. When you receive an incoming call, touch and hold	. Slide your finger until it covers	and then release your
finger.

2.Do any of the following:

•To send one of four default messages, tap a message.

•To compose a new message, tap Type a reply.

When you dismiss a call to send a quick response, the caller is sent to voicemail. If you do not have voicemail, the caller receives a busy signal instead.

User Guide

Phone and voice

Change your default quick response messages

You can create your own quick response messages to replace the available defaults.

1.In the Phone app, in the upper-right corner of the screen, tap .

2.Tap Settings > Quick responses.

3.Tap the quick response you want to change.

4.Type a new message.

5.Tap OK.

To reset to the default quick responses, on the Edit quick responses screen, tap . Then tap Reset default app.

Answer or dismiss a call with the slider

By default, you can open the slider to decline an incoming call and send a text message reply to the caller. You can change your settings so that opening the slider answers a call or does nothing instead.

Note: If you choose the Open to dismiss and reply option, the caller is forwarded to your voicemail. If you don't have voicemail, the caller receives a busy signal instead. If the call is from an unknown number, opening the slider does nothing.

1.In the Phone app, tap > Settings > Sounds and vibration > Slider actions > Slider options for incoming calls.

2.Choose one of the following:

•To answer a call when you open the slider, tap Open to answer.

•To dismiss a call and send a text message reply, tap Open to dismiss and reply.

•To make opening the slider do nothing when you receive a call, tap Do nothing.

Silence the ringtone when you receive a call

If you receive a call while your sound or vibration notifications are turned on, you can quickly silence your ringtone and stop your device from vibrating. After you silence the ringtone, you can still answer or decline the call.

When you receive an incoming call, press the Volume up, Volume down, or Mute key.

Move a call from your headset to your device

When you have a Bluetooth headset connected to your device, incoming calls are automatically received on your headset. You can manually move the call back to the device.

1.While on a call, tap .

2.Do one of the following:

User Guide

Phone and voice

•To move the call to your device, tap Handset earpiece.

•To move the call to your device speakerphone, tap Speaker.

Prevent calls from going to your Bluetooth headset

You can disconnect your Bluetooth headset from the Phone app so that calls are sent to your device instead.

1.Swipe down from the top of the screen once using two fingers, or twice using one finger.

2.Tap Bluetooth.

3.Beside the paired headset you want to disconnect, tap .

4.Clear the Phone audio checkbox.

Put a call on hold

While on a call, tap .

To resume a call, tap again.

Blocking calls

Block all incoming or outgoing calls

When you block calls, you can stop all incoming or outgoing calls, and prevent all incoming or all outgoing calls when roaming. Contact your service provider for more info on blocking specific phone numbers. Depending on your service provider, this feature might not be supported.

1.In the Phone app, in the upper-right corner of the screen, tap .

2.Tap Settings > Calls > Call blocking.

3.Select any of the checkboxes.

The first time that you turn on call blocking, you are prompted to create a password to lock your call blocking settings. To change your call blocking password, tap Change call blocking password.

Send a number straight to voicemail

You can send any incoming calls from a specific contact directly to voicemail by restricting their number. Verify that the number you want to restrict is listed as a contact in your Contacts app.

User Guide

Phone and voice

1.In the Contacts app, tap the contact you want to block.

2.Tap > .

3.Select the All calls to voicemail checkbox.

Limit the phone numbers that you can call

When you set up and use fixed dialing numbers, you can make calls and send text messages (SMS or MMS) only to the phone numbers that you add to the fixed dialing numbers list. For example, if you give your device to your child to use, you can limit the phone numbers that your child can call. To use fixed dialing numbers, your service provider must set up your SIM card for this feature. Depending on your service provider, this feature might not be supported.

1.In the Phone app, in the upper-right corner of the screen, tap .

2.Tap Settings > Calls > Fixed Dialing Numbers.

3.Tap Enable FDN.

4.Enter the SIM security code provided to you by your service provider.

5.Tap OK.

6.Tap FDN list > > Add contact.

7.Type a name and phone number.

8.Tap Save.

Add a contact or number to your speed dial list

There are two di€erent speed dial lists that you can add contacts or numbers to. You can add contacts or numbers to keyboard shortcuts so that you can dial a number by pressing and holding a single key on your keyboard. By default, your voicemail access number is included in your keyboard's shortcuts. To learn more, see Use a keyboard shortcut.

You can also add contacts to the speed dial list in the Phone app.

1.In the Phone app, tap .

2.Tap the picture or letter beside a contact's name.

3.Tap .

Remove a contact or number from your speed dial list

1. In the Phone app, tap .

User Guide

Phone and voice

2.Touch and hold the contact you want to remove.

3.Drag the contact over Remove. Release your finger.

Call waiting and call forwarding

Turn call waiting on or o€

Depending on your service provider, this feature might not be supported.

1.In the Phone app, in the upper-right corner of the screen, tap .

2.Tap Settings > Call settings > Additional settings.

3.Tap the Call waiting checkbox.

Set up call forwarding

Depending on your service provider, this feature might not be available.

1.In the Phone app, in the upper-right corner of the screen, tap .

2.Tap Settings > Call settings > Call forwarding.

3.To change the number that your calls are forwarded to, tap a call forwarding option and type a number.

Start a conference call

1.While on a call, make or answer another call.

2.To merge the calls, tap .

Answer a second call while already on a call

Verify that call waiting is turned on.

1. While you are on a call and receive a second call, touch and hold	. Slide your finger until it covers	and then
release your finger.

2.Do one of the following:

•To put the first call on hold and answer the second call, tap Hold current call.

•To end the first call and answer the second call, tap End current call.

User Guide	Phone and voice
3. If you put the first call on hold, to merge both calls and start a conference call, tap	.
To add more people to the conference call, repeat steps 1 and 2.

Make another call while already on a call

When you make another call while you're already on a call, your first call is automatically put on hold.

1.While on a call, tap .

2.Do any of the following:

•Use the dial pad to enter a number.

•Tap above the dial pad to go to the Phone screen. Tap a contact.

3.To merge both calls and start a conference call, tap .

To add more people to the conference call, repeat steps 1 to 3.

Remove people from a conference call

1.While in a conference call, to view the conference call participants, tap Manage conference call.

2.Do one of the following:

•To remove a person from the conference call and hang up, tap .

•To remove a person from the conference call and keep them in a separate call, tap .

LTE calling

Turn on Voice over LTE and LTE video calling

Voice over LTE and LTE video calling provide high-definition voice and video calling using 4G LTE connections. To use LTE video calling, you must turn on Voice over LTE.

Depending on your service provider, this feature might not be supported. For more information, contact your service provider.

1.Swipe down from the top of the screen once using two fingers, or twice using one finger.

2.Tap .

3.Depending on the available options, do one of the following:

• Tap Advanced Calling.

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Phone and voice

• Tap More > Cellular networks > IMS Settings.

4.Turn on the Advanced Calling, IMS, or Enhanced 4G LTE Services switch.

5.Turn on the HD Voice Only, Voice over LTE, or Enhanced 4G LTE Mode switch.

6.To turn on video calling, turn on the HD Video Calling or LTE video calling switch.

Make an LTE video call

If your service provider supports LTE video calling, you can make a video call to contacts who have this feature.

1.In the Phone app, do one of the following:

•To dial a number, tap , and then enter the number.

•To call a contact, tap , and then tap a contact.

•To call a speed dial contact, tap , and then tap a contact.

2.Tap .

Note: Depending on your service provider, you might not be able to make an LTE video call to a contact directly from or

. Instead, call the contact, and then after the call connects, tap > Video call.

Switch to a voice-only call

During a video call, tap .

To switch back to video call, tap again.

Switch between the front-facing and rear-facing camera

During a video call, do one of the following:

•Tap .

•Tap > Switch camera.

Put a video call on hold

During a video call, do one of the following:

•Tap .

•Tap > Hold call.

User Guide

Phone and voice

Share video one way

During a voice call, you can share video with the contact you're talking to, if they also have the LTE video calling feature, but the contact doesn't have to share video with you.

1.During a voice call, tap .

2.Tap One Way Video or Transmit Video Share.

Answer an LTE video call

1.When you receive a call, touch and hold .

2.Do one of the following:

•To answer the call as a video call, slide your finger until it covers .

•To answer the call as a voice call, slide your finger until it covers .

Wi-Fi calling

Turn on Wi-Fi calling

Your device can make and receive calls over Wi-Fi networks, even if you have limited or no mobile network coverage.

Depending on your service provider, this feature might not be supported. Contact your service provider for more information.

1.Swipe down from the top of the screen once using two fingers, or twice using one finger.

2.Tap > More > Wi-Fi calling.

3.Turn on the Wi-Fi Calling switch.

4.To see when your device will make Wi-Fi calls, turn on Wi-Fi Calling Status.

5.Tap Wi-Fi calling preferences > Connection preferences.

•To use a Wi-Fi network, even when you have a cellular signal, tap Wi-Fi preferred.

•To never use a cellular network and only use a Wi-Fi network, tap Wi-Fi only.

•To only use a Wi-Fi network for calls when you don't have a cellular signal, tap Cellular network preferred.

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Phone and voice

Make a Wi-Fi call

Make sure that appears at the top of your screen.

1.In the Phone app, tap .

2.Enter the number.

3.Tap .

Voicemail

Set up your voicemail

Depending on your service provider, this feature might not be supported. Contact your service provider for more info.

1.In the Phone app, in the upper-right corner of the screen, tap .

2.Tap Settings > Calls > Voicemail.

3.Do any of the following:

•To set up voicemail, tap Setup. If the Voicemail number field is blank, tap Voicemail number, and then enter your voicemail access number. If you don't have a voicemail access number, contact your service provider.

•To select a notification profile, tap Sound.

•To set the voicemail notification to vibrate, select the Vibrate checkbox.

To call your voicemail from the Phone app, touch and hold 1.

Visual Voicemail

Visual Voicemail is another way to access and manage your voicemail. In an app, you can see and scroll through your messages on your device. Some Visual Voicemail services can also transcribe your voicemail messages into text and send messages over email and SMS.

Your service provider might have a Visual Voicemail app preloaded on your device or available for you to download.

User Guide

Applications and features

Find help for apps

You can learn about apps, such as BlackBerry Hub, Calendar, BlackBerry Camera, DTEK by BlackBerry, and more, at help.blackberry.com.

Download an app on Google Play™

1.Open the Google Play™ store app.

2.If necessary, sign in with your Google™ account.

3.Browse or search for an app that you want to download.

4.Tap the app, and then tap Install.

Organizing your home screen

Move an app, a widget, or a shortcut around

1.Touch and hold an an app, a widget, or a shortcut, and then drag it to a new spot.

2.Release your finger.

Move an app or a shortcut to the favorites tray

The favorites tray appears at the bottom of each home screen, giving you easy access to your favorite apps or shortcuts. You can add up to four apps or shortcuts to the favorites tray.

1.If the favorites tray is full, touch and hold one of the apps or shortcuts in the tray. Drag it to a spot on the home screen.

2.Touch and hold the app or shortcut that you want to add, and then drag it to the favorites tray.

Add a home screen

You can add as many home screens as you want to organize your apps, widgets, and shortcuts.

1. On the home screen, touch and hold the item that you want to move, and then drag it to the right edge of the screen. 30

User Guide

Applications and features

2.Hold the item at the right edge of the screen until the next home screen appears. If necessary, continue to hold the item until a blank home screen appears.

3.Release your finger.

Tip: To view di€erent home screens quickly, tap the circles that appear above the favorites tray, and then slide your finger left or right.

Change the default home screen

Change the home screen that is displayed when you turn on your device or when you tap .

Note: You might have to tap twice to open your default home screen.

1.On the home screen, touch and hold an empty area on the screen.

2.Above the home screen that you want to set as your default, tap .

Delete a home screen

If you're not using one of your home screens, you can delete it. If you delete the default home screen, the home screen to the right becomes the default home screen.

Note: After you delete a home screen, you can't restore it.

1.On the home screen, touch and hold an empty area of the screen.

2.Touch and hold the home screen that you want to remove, and then drag it to the Remove bar at the top of the screen.

Organize apps and shortcuts into folders

1.On the home screen, touch and hold an app or a shortcut.

2.Drag the app or shortcut on top of another app or shortcut that you want to include in the same folder.

3.To name the folder, tap the folder. Tap New folder, and then enter a name.

Change how you view your recent apps and screens

When you tap , you see a tiled view, a masonry view, or a rolodex view of your recent apps and screens. You can change the view to suit your preferences.

1.Swipe down from the top of the screen once using two fingers, or twice using one finger.

2.Tap > Display > Recents.

User Guide

Applications and features

3.Select a view.

4.Tap Done.

Uninstall an app or remove an app, a widget, or a shortcut from a home screen

If you uninstall an app, the app is no longer available on your device. You must reinstall the app if you want to use it. Some built-in apps can't be uninstalled; instead, you can turn o€ these apps so that they no longer appear in and so that you no longer receive notifications for them.

If you remove an app from the home screen, the app is still installed on your device, and you can open the app from .

1.Touch and hold an app, a widget, or a shortcut.

2.Drag the app, widget, or shortcut toward the top of the screen.

•To uninstall an app, drag the app toward Uninstall.

•To turn o€ an app, drag the app toward Disable.

•To remove an app, a widget, or a shortcut from the home screen, drag the app toward Remove.

You can use the Google Play™ store to reinstall apps that you uninstall. In the Google Play™ store, tap > My apps > All.

You can turn on apps that you turned o€ in > Apps. At the top of the screen, swipe left on the categories until you see the Disabled category. Tap an app, and then tap Enable.

Messenger

Using Messenger

You can use the default Messenger app on your device to send, receive, and manage text messages, including SMS and MMS messages.

Send a text message

1.In the Messenger app, tap .

2.In the To field, enter a mobile phone number or start typing a contact's name.

3.In the Send message field, type your message, and then tap .

Tip: You can add an emoticon by tapping in the message field. To return to the keyboard, tap .

User Guide

Applications and features

Send a multimedia message

1.In the Messenger app, tap .

2.In the To field, enter a mobile phone number or start typing a contact's name.

3.Tap and attach a media file:

•To attach a picture you take, tap . To expand the camera view to full screen, tap .

•To attach a picture from your library, tap .

•To attach a sticker, tap . You can also download other stickers and attach them.

•To attach an audio message you record, tap , and then touch and hold to record the audio.

•To attach your location, tap .

4.Tap .

Note: If you close the screen while composing a message, it is saved as a draft. You can tap on the conversation to resume typing the message.

Delete a message

1.In the Messenger app, touch and hold the message.

2.Tap > Delete.

Manage conversations

1.In the Messenger app, touch and hold a conversation until a toolbar appears along the top of the screen.

2.Do any of the following:

•To delete a conversation, tap .

•To add a contact, tap .

•To turn notifications on or o€, tap or .

•To block a number, tap .

•To archive a conversation, tap . To return the archived conversation to your message list, touch and hold the conversation, and then tap .

Search for messages in the Messenger app

You can easily search the Messenger app for items, such as a contact, phone number, or message.

User Guide

Applications and features

1.In the Messenger app, tap .

2.In the Search field, type your search term or terms.

About the Google™ app and Now on Tap

The Google™ app provides useful information when you need it through Google Now™ cards. Google Now™ cards contain personalized info, such as weather updates for your location, or directions to the next event on your agenda.

Now on Tap extends the features of the Google™ app to show you relevant information based on the app that you're using. For example, if you and a friend are using BBM to discuss meeting at a restaurant, Now on Tap can provide a card with ratings for the restaurant or directions to the restaurant. After you set up Now cards in the Google™ app, you can touch and

hold to access Now on Tap.