BlackBerry f User Guide

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BlackBerry Wireless

Handheld

900/1900 MHz GSM/GPRS Networks

900/1800 MHz GSM/GPRS Networks

Handheld User Guide

BlackBerry Wireless Handheld

Handheld User Guide

Last revised: 04 February 2003

Part number: PDF-03885-024

At the time of publication, this documentation complies with software version 3.6.0.31.

© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.

While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.

Research In Motion Limited

295 Phillip Street

Waterloo, ON N2L 3W8

Canada

Research In Motion UK Limited

Centrum House, 36 Station Road

Egham, Surrey TW20 9LF

United Kingdom

Published in Canada

Contents

 

Important safety information.......................................................

9

Important safety/compliance information.................................

14

FCC compliance statement (USA) ..............................................

17

Industry Canada Certification.....................................................

18

Important safety / compliance information...............................

18

EU REGULATORY CONFORMANCE .....................................

20

About this guide ..........................................................................

23

Audience.........................................................................................

23

Conventions ...................................................................................

23

Related documents........................................................................

25

Getting to know your handheld .................................................

27

Using the keyboard and trackwheel ..........................................

28

Activating backlighting................................................................

31

Navigating applications ...............................................................

32

Configuring handheld options....................................................

39

Tips for using your handheld......................................................

39

Email and PIN messages..............................................................

41

Message status icons.....................................................................

42

Sending email and PIN messages...............................................

42

Setting message options ...............................................................

48

Inserting symbols ..........................................................................

51

Formatting your messages...........................................................

52

Using cut, copy, and paste...........................................................

59

Using the Find feature..................................................................

60

Adding attachments to messages ...............................................

61

Customizing the auto signature..................................................

62

Receiving delivery confirmation.................................................

63

Reading email or PIN messages..................................................

64

Receiving long email messages...................................................

66

Managing attachments .................................................................

68

Tips for email and PIN messages ..............................................

71

SMS messages ..............................................................................

73

Message status icons.....................................................................

74

Before you begin............................................................................

74

Sending SMS messages ................................................................

75

Setting SMS options ......................................................................

78

Using AutoText in SMS messages ..............................................

78

Reading SMS messages ................................................................

81

Removing the history from SMS messages ...............................

84

Tips for SMS messages .................................................................

85

Managing messages and phone call logs ..................................

87

Filing email messages...................................................................

88

Using wireless email reconciliation............................................

90

Saving messages............................................................................

91

Editing messages...........................................................................

94

Resending messages .....................................................................

96

Marking messages as opened......................................................

97

Marking messages as unopened .................................................

98

Searching messages and phone call logs ...................................

99

Managing phone calls on the Messages screen ......................

107

Deleting messages and phone call logs ...................................

108

Tips for managing messages and phone call logs ..................

113

Address Book .............................................................................

115

Address Book icons.....................................................................

116

Setting Address Book options ...................................................

116

Adding addresses .......................................................................

117

Adding pauses and waits to phone numbers .........................

122

Changing user-defined field names .........................................

123

Adding group addresses............................................................

124

Using Remote Address Lookup................................................

125

Managing Address Book entries...............................................

127

Using the SIM phone book application ...................................

130

Tips for using the Address Book application

..........................132

Phone .........................................................................................

133

Phone icons ..................................................................................

134

Before you begin..........................................................................

135

Connecting the headset ..............................................................

135

Placing phone calls......................................................................

135

Answering phone calls...............................................................

138

Ending phone calls......................................................................

140

Using shortcuts when you place calls ......................................

140

Setting the volume ......................................................................

141

Putting phone calls on hold.......................................................

141

Muting phone calls .....................................................................

142

Placing one-time phone calls.....................................................

143

Placing phone calls using links .................................................

144

Managing phone calls on the Phone screen ............................

144

Customizing Phone options ......................................................

145

Calling voice mail........................................................................

153

Using phone call notes ...............................................................

154

Using pauses and waits..............................................................

157

Placing conference calls..............................................................

158

Viewing phone status .................................................................

160

Placing emergency calls .............................................................

161

Tips for using the Phone application .......................................

162

Browser.......................................................................................

163

Browser icons...............................................................................

164

Before you begin..........................................................................

164

Navigating web pages................................................................

165

Setting Browser configuration options ....................................

169

Setting general Browser options ...............................................

170

Using the Find feature................................................................

172

Downloading images..................................................................

173

Viewing web addresses..............................................................

173

Using bookmarks ........................................................................

174

Using bookmark subfolders ......................................................

178

Saving web pages to your Messages screen............................

180

Closing the Browser....................................................................

181

Tips for using the Browser ........................................................

182

Attachments...............................................................................

183

Before you begin..........................................................................

184

Attachment Service views..........................................................

184

Opening attachments..................................................................

185

Setting Attachment Service options .........................................

188

Navigating attachments .............................................................

190

Using the Find feature................................................................

193

Deleting attachments ..................................................................

194

Tips for using the Attachment Service application................

195

Tasks ...........................................................................................

197

Tasks icons ...................................................................................

198

Setting task options.....................................................................

198

Adding tasks................................................................................

199

Managing tasks............................................................................

201

Tips for using the Tasks application ........................................

202

Calendar .....................................................................................

203

Calendar icons .............................................................................

204

Before you begin..........................................................................

204

Setting Calendar options............................................................

204

Changing views...........................................................................

205

Navigating in the Calendar application ..................................

209

Enabling wireless calendar synchronization ..........................

211

Adding appointments ................................................................

213

Managing appointments............................................................

216

Managing meeting requests ......................................................

220

Tips for using the Calendar application .................................

224

MemoPad ...................................................................................

225

Setting MemoPad options..........................................................

226

Adding memos ............................................................................

226

Managing memos........................................................................

227

Tips for using the MemoPad application ................................

228

Calculator ..................................................................................

229

Performing mathematical operations.......................................

230

Performing measurement conversions ....................................

230

Closing the Calculator ................................................................

231

Tips for using the Calculator application ................................

231

Options .......................................................................................

233

Setting the Alarm ........................................................................

234

Locking the keyboard.................................................................

235

Customizing notification profiles .............................................

236

Setting the Auto On/Off feature................................................

244

Using SIM card security.............................................................

245

Customizing handheld options.................................................

247

Handheld options .......................................................................

247

Troubleshooting ........................................................................

261

Frequently asked questions .......................................................

262

Handheld error messages ..........................................................

269

Index ...........................................................................................

291

Important safety information

Please read these safety and operation instructions before operating the BlackBerry Wireless Handheld™, its docking/ charging cradle, or any other BlackBerry Wireless Handheld charging units. Retain these instructions for future use.

Note: Refer to "Important safety/compliance information" on page 14 for more information on safety regulations and compliance information applicable to your BlackBerry 5810 Wireless Handheld™.

Refer to "Important safety / compliance information" on page 18 for more information on safety regulations and compliance information applicable to your BlackBerry 5820 Wireless Handheld™.

ELECTRICAL SAFETY

This handheld (model number R1900G-1-4 or R900/ 1800G-2/1- 4) is intended for use when supplied with power or charging from the Charging Cradle ASY-02556-111 (ordered as ASY- 03711-001) with Power Adapters PWR-02908-00x/PSM05R- 060Rxx, Travel Charger accessory ASY-02790-001 (ACC-03581- 001), Automotive Charger accessory ASY-03521-001 (ACC- 03520-001), or any other charging units provided or specifically

Important safety information

approved by Research In Motion Limited (RIM) for use with this equipment. Other usage will invalidate any warranty provided with this apparatus and may be dangerous..

Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply.

To be operated on mains with a circuit breaker rated 16A max.

Protect against beating rain. For indoor use only.

ACCESSORIES

Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld and may be dangerous.

DRIVING

Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them. The use of any alert device to operate a vehicle's lights or horn on public roads is not permitted.

Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the handheld for you, or find a safe location to halt your vehicle prior to using the handheld. Do not use any charging unit as a means of storing your handheld while in a vehicle.

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.

For Vehicles Equipped With An Air Bag

An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, such as the BlackBerry Wireless Handheld, in the area over the air bag or in the air bag deployment area. If invehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

10

BlackBerry Wireless Handheld

ELECTRONIC DEVICES

Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld.

Pacemakers

Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, ensure that you are using the handheld in accordance with the safety requirements associated with your particular pacemaker, which may include the following:

Always keep the handheld more than 20 cm (six inches) from the pacemaker when the handheld is turned ON;

Do not carry the handheld in a breast pocket;

If the handheld has a voice option, use the ear opposite the pacemaker for making and receiving calls to minimize the potential for interference.

If you have any reason to suspect that interference is taking place, turn your handheld radio OFF immediately.

Hearing Aids

Some digital wireless devices may interfere with some hearing aids. In the event of such interference, consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your handheld radio OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Handheld User Guide

11

Important safety information

Posted Facilities

Turn your handheld radio OFF in any facility where posted notices so require.

BLASTING AREAS

To avoid interfering with blasting operations, turn the wireless feature of your handheld OFF when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.

POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your handheld radio OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline/petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

ADDITIONAL SAFETY GUIDELINES

Battery: Discard the handheld properly. As the unit contains a lithium battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. Do not attempt to replace the internal lithium battery. If your handheld is not working and you suspect that the internal battery needs to be replaced, return it to your point of purchase.

Power source: The charging unit and any other charging units should be operated only from the type of power source indicated on the marking label and are intended for indoor use only. Do not use the travel charger or any other charging units outside or in any area exposed to the elements. Refer to the operating instructions in the Getting Started Guide for more information on the battery and power supply.

12

BlackBerry Wireless Handheld

Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the apparatus from the wall outlet or convenience receptacle.

Liquids and foreign objects: Never push objects of any kind into the BlackBerry Wireless Handheld or any accessories through openings as they may short-out parts and this may result in a fire or electric shock. Do not use the handheld or any accessories near water (for example near a bathtub, or a sink, in a wet basement, near a swimming pool, etc.). Never spill liquid of any kind on the handheld or any accessories . Unplug the charging unit from the electrical outlet before cleaning the handheld.

Stability: Do not place the handheld, charging unit, or any accessories on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby potentially causing serious injury to a child or adult, and/or serious damage to the handheld, charging unit, or any accessories. Take care when using the handheld with any charging units to place the charging unit in a secure and stable spot and route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking.

Care: Do not use liquid or aerosol cleaners or solvents. Clean only with a dry cloth.

High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Power Cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus during lightning storms or when unused for long periods of time.

Service: Unplug the charging unit from the electrical outlet and refer the handheld, charging unit, and any accessories for service to qualified service personnel if:

the power supply cord, plug, or connector to the handheld is damaged

liquid has been spilled or objects have fallen into the handheld, charging unit, or any electrical accessories

the handheld, charging unit, or accessory has been exposed to rain or water

the handheld, charging unit, or accessory becomes very hot to the touch

Handheld User Guide

13

Important safety information

the handheld, charging unit, or accessory has been dropped or damaged in any way

the handheld, charging unit, or accessory does not operate normally by following the instructions contained in this guide

the handheld, charging unit, or accessory exhibits a distinct change in performance.

All servicing should be undertaken by qualified service personnel.

Warning: To reduce the risk of fire or electric shock, do not expose this apparatus or any accessories to rain or moisture. Adjust only those controls that are covered in this manual. An improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the handheld, charging unit, or accessory to its normal operation.

Do not attempt to disassemble the handheld, charging unit, or any accessories.

Failure to observe all safety instructions contained in this guide will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.

Important safety/compliance information

For BlackBerry 5810 Wireless Handheld users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Your wireless handheld complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies:

ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz

14

BlackBerry Wireless Handheld

Important safety/compliance information

National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields

Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz

International Commission on Non-Ionising Radiation Protection (ICNIRP) 1988, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)

To maintain compliance with FCC and IC RF exposure guidelines, use only RIMsupplied or approved accessories. The BlackBerry handheld is designed to be carried in a RIM-approved holster when carried on your body. When carrying the BlackBerry Wireless Handheld while it is switched on, use the specific holster that has been tested for compliance. If you do not use a RIM-approved holster or other body-worn accessory, ensure that the handheld is at least 7 mm from your body when it is turned on. Use of accessories not approved by RIM may violate FCC and IC RF exposure guidelines and may void your warranty.

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below the maximum value. This is because

Handheld User Guide

15

Important safety information

the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public, it must be tested and certified to the FCC/IC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., worn on the body) as required by the FCC/IC for each model. The highest SAR value for this model handheld when tested for use when worn on the body, as described in this user guide, is 0.25 W/kg. (Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories and FCC/IC requirements). While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handheld is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID L6AR1900G-1-4.

Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at http:// www.wow-com.com.

___________________________________

* In the United States and Canada, the SAR limit for mobile handhelds used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

The long term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboraties.

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna, modifications, or attachments could damage the handheld and may violate FCC regulations.

16

BlackBerry Wireless Handheld

FCC compliance statement (USA)

AIRCRAFT SAFETY

Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your handheld while in the air. Switch off your handheld’s radio before boarding an aircraft. The effect of the use of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

FCC compliance statement (USA)

FCC Class B Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.

There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Handheld User Guide

17

Important safety information

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Certification

This device complies with Industry Canada RSS 133, under certification number 250 333 2300A.

Class B compliance

This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES003 of Industry Canada.

Important safety / compliance information

For BlackBerry 5820 Wireless Handheld users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also transmits radio frequency (RF) signals. Your wireless handheld complies with European Union (EU) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards and guidelines previously set by international standards bodies.

EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz - 3 GHz)

International Commission on Non-Ionising Radiation Protection (ICNIRP) 1988, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)

18

BlackBerry Wireless Handheld

Important safety / compliance information

Official Journal of the European Union, 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz)

To maintain compliance with EU RF exposure guidelines, use only RIM supplied or approved accessories. The RIM handheld is designed to be carried in an approved holster when carried on your body. When carrying the BlackBerry Wireless Handheld while switched on, use the specific holster that has been tested for compliance. Use of non-RIM approved accessories may violate EU RF exposure guidelines and may void your warranty.

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS THE EU REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy recommended by The Council of the European Union. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and throrough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health.

The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit recommended by The Council of the European Union is 2.0 W/kg.* Tests for SAR are conducted using standard operating positions with the handheld transmitting at its highest certified power level, the actual SAR level of the handheld while operating can be well below the maximum value. This is because the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public, it must be tested and certified to the FCC/IC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., worn on the body) as required by the FCC/IC for each model. The highest SAR value for this model handheld when tested for use when worn on the body, as described in this user guide, is 0.37 W/kg. (Body-worn measurements differ among wireless handheld and phone models, depending

Handheld User Guide

19

Important safety information

upon available accessories and FCC/IC requirements). While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.

* In Europe, the SAR limit for mobile handhelds used by the public is 2.0 Watts/kg (W/kg) averaged over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the handheld and may violate applicable laws and regulations by causing radio frequency (RF) energy to be above the recommended limits. Any such unauthorized use, modification or attachment will invalidate the warranty provided with the handheld and may be dangerous.

AIRCRAFT SAFETY

Switch off your handheld’s radio when in an aircraft. The effect of the use of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

EU REGULATORY CONFORMANCE

Research In Motion Limited hereby declares that this BlackBerry Wireless Handheld device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community:

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BlackBerry Wireless Handheld

EU REGULATORY CONFORMANCE

Research In Motion UK Limited

36 Station Road, Egham, Surrey

TW20 9LF

United Kingdom

Handheld User Guide

21

Important safety information

22

BlackBerry Wireless Handheld

About this guide

This guide provides information and procedures for using the applications on your handheld.

Audience

This guide is for new handheld users who require help using handheld applications and for experienced users who want to learn more about the handheld applications, including time-saving tips and tricks.

Before you use this guide, complete the procedures in the “Getting Started” chapter of the printed Getting Started Guide. You should be able to send and read a test email message.

Conventions

This guide uses the following conventions to describe information about your handheld:

Integration with new or ISP email account

Information that appears in this format, prefaced by

Integration with new or ISP email account, pertains to handhelds that are configured for these integration options. You can use the features that are described in the sections that are marked with this note if you have integrated your BlackBerry Desktop Software with a new or Internet Service Provider (ISP) email account.

About this guide

Integration withenterprise email account

Microsoft

Exchange

Information that appears in this format, prefaced by Integration with enterprise email account, pertains to handhelds that are configured for this integration option. You can use the features that are described in the sections that are marked with this note if you have integrated your BlackBerry Desktop Software with your enterprise email account.

Information that appears in this format, prefaced by Microsoft Exchange, pertains to handhelds that are set up with a Microsoft® Exchange enterprise email account. You have a Microsoft Exchange email account if Microsoft Outlook® is your email client and if, in Outlook, on the Tools menu, you click

Services, the dialog box lists Microsoft Exchange Server as a service.

Lotus Domino Information that appears in this format, prefaced by Lotus Domino, pertains to handhelds that are set up with a Lotus® Domino™ email account. You have a Lotus Domino email account if you use Lotus Notes® as your email client.

Note: Notes contain important information on the associated topic.

Tip: Tips provide optional or time-saving information on the associated topic.

Warning: Warnings advise you that failure to take or avoid a specific action can result in data loss or physical damage to you or your handheld

Your handheld has four font size options: 8, 10, 12, and 15-point. The illustrations in this guide show the 10-point font size option and depict your handheld’s menu items as they would appear if you integrated the desktop software with an enterprise email account.

Your handheld screen size might vary from the illustrations that are depicted in this guide. Illustrations in this guide use the 160-by-160-pixel screen size.

Depending on your service provider or network operator’s plan, some applications might not be available on your handheld. In addition, the configuration for your Browser application might be different. This guide assumes that you have the ability to use all the handheld applications.

You can set the locale and the date and time format on your handheld. The date and time can be set to a 12-hour or 24-hour clock and the handheld status section of the screen reflects the format that you select. The illustrations in this guide use the 12-hour clock and the english (United States) locale.

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BlackBerry Wireless Handheld

Related documents

The name of your service provider or network operator appears in the handheld status section of the screen. This name reflects the network to which you are currently connected. The illustrations in this guide use <service provider> to indicate this name. If you subscribe to a Home Zone or City Zone plan, an abbreviation might appear beside the service provider name to indicate your current zone. Contact your network operator or service provider for more information on Home and City Zones.

Related documents

This Handheld User Guide is the correct guide for you if you have set up your handheld using the Getting Started Guide. This guide provides complete information on your handheld keys and provides procedures for using your handheld applications.

Additional documentation is available for your BlackBerry Wireless Handheld:

Getting Started Guide This printed guide contains installation and setup information for your handheld.

Quick Reference Card This card provides shortcuts and tips for using your handheld.

Desktop Software Online Help Each tool in the desktop software offers online Help. To view procedures and information that relate to the desktop software tools, in any active window, click Help.

README.txt This text file contains information about the features of this software release. You can read this file at the end of the desktop software installation. To read the file at a later time, open it from the directory in which you installed the desktop software.

BlackBerry Web Client Online Help If you have integrated your desktop software with a new email account or an existing ISP account, you can configure your email settings in the BlackBerry Web Client. For information on configuring and using the web client, in any web client window, click

Help.

Handheld User Guide

25

About this guide

26

BlackBerry Wireless Handheld

Chapter 1

Getting to know your handheld

This section provides information on the following topics:

Using the keyboard and trackwheel

Activating backlighting

Navigating applications

Configuring handheld options

Tips for using your handheld

BlackBerry f User Guide

Getting to know your handheld

The BlackBerry 5800 Series of Wireless Handhelds

Using the keyboard and trackwheel

Your handheld’s keyboard provides access to the alphabetic characters. The keyboard also features nine special keys: the Delete key, the Backspace key, the Enter key, the Space key, two Shift keys, the Alt key, the Escape button, and a Power button. You can use the Power button to activate backlighting and you can generate numbers, symbols, punctuation marks, and special characters by pressing the Alt key in combination with the alphabetic keys. The trackwheel helps you navigate, view, and select items on each screen. To scroll through menu items or text, roll the trackwheel. To select applications and menu options, click (press) the trackwheel.

The following table describes special keyboard and trackwheel combinations that can help you navigate applications, type text, and configure options on your handheld.

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BlackBerry Wireless Handheld

 

Using the keyboard and trackwheel

 

 

Key

Function

 

 

 

Turning on and turning off the power; activating backlighting

 

Press the Power button to turn on the handheld.

 

When your handheld is on, press the Power button to activate

Power button

backlighting. Press it again to turn off backlighting. Backlighting

turns off automatically if you do not press any keys or roll the

 

trackwheel for twenty seconds.

 

Hold the Power button to turn off the handheld.

 

 

 

Scrolling and selecting

 

Roll the trackwheel to scroll up and down through screen lines,

 

fields, and menu items.

 

Click the trackwheel to open menus and to select options.

Trackwheel

 

 

 

 

Typing special characters

 

When you are composing a message or typing text, hold a letter and

 

roll the trackwheel to scroll through letters with accents, equation

 

symbols, and other characters. When the desired character, symbol,

Character + roll

or mark appears, release the letter.

 

 

 

Typing Alt characters

 

The Alt key activates the numbers and symbols that are printed on

 

the keys in the alternate color above the letters.

the Alt key

Press the Alt key to affect the next character that you type.

 

Hold the Alt key to affect all the characters that you type.

 

An A icon appears in the upper right corner of your screen when the

 

Alt key is activated.

 

 

 

Scrolling horizontally and vertically, and changing options

 

Hold the Alt key and roll the trackwheel to move the cursor

 

horizontally across lines.

 

Hold the Alt key and roll the trackwheel to scroll through field

Alt key + roll

options.

 

On the Home screen, hold the Alt key and roll the trackwheel to

 

move the cursor vertically.

 

 

 

Selecting text for cutting, copying, and pasting; hiding and

 

moving icons on the Home screen

 

On any screen on which you can type text, hold the Alt key and click

 

the trackwheel to enter selection mode. Roll the trackwheel to select

Alt key + click

the text.

On the Home screen, holdthe Alt key and click the trackwheel to

 

 

view the menu. Click Move Icon or Hide Icon.

 

 

Handheld User Guide

29

Getting to know your handheld

Key

Function

 

 

 

Capitalizing letters

 

Press either Shift key to capitalize the next character that you type.

 

Hold either Shift key while you type to capitalize all letters.

Left Shift key

Hold a letter to capitalize it. This feature only works when Key Rate is

set to Slow or Fast on the Screen/Keyboard screen.

 

 

An up arrow icon appears in the upper right corner of your screen

 

when a Shift key is active.

Right Shift key

 

 

 

 

Activating CAP-lock

 

Press the Alt key and the Right Shift key (CAP) to activate capital

 

letter-lock mode. Any key that you press is capitalized.

Alt key + Right

Press either Shift key again to return to regular mode.

Shift key (CAP)

Press the Alt key and the Right Shift key (CAP) when connected to a

 

phone call to activate CAP-lock mode. Any key that you press inserts

 

the associated letter.

 

An up arrow icon appears in the upper right corner of your screen

 

when capital letter-lock mode is activated.

 

 

 

Activating NUM-lock

 

Press the Alt key and the Left Shift key (NUM) to activate

 

number-lock mode. When you press a key, the character that is

Alt key + Left Shift

printed on the key in the alternate color is inserted.

Press the Alt key or either Shift key again to return to regular mode.

key (NUM)

 

An N icon appears in the upper right corner of your screen when

 

number-lock mode is activated.

 

 

 

Selecting multiple items from a list

 

Hold either Shift key and roll the trackwheel to select multiple items

 

on a screen that contains a list.

Shift key + roll

 

 

 

 

Inserting carriage returns; choosing selected items

 

Press the Enter key to move your cursor to a new line.

 

Press the Enter key to choose a selected item.

Enter key

 

 

 

 

Deleting characters

 

Press the Backspace key to move the cursor backward and to delete

 

characters to the left of the cursor.

Backspace key

 

 

 

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BlackBerry Wireless Handheld

Activating backlighting

Key

Function

 

 

 

Deleting characters

 

Press the Delete key to erase characters to the right of the cursor.

 

With one or more characters selected, press the Delete key to delete

Delete key

only those characters.

Press the Delete key to delete a selected message on the Messages

 

 

screen. If you scroll to a date on the Messages screen and press the

 

Delete key, a dialog box appears asking if you want to delete all

 

messages prior to that date.

 

 

 

Exiting screens or menus

 

Press the Escape button to close a menu or cancel an action.

 

Press the Escape button to return to the Home screen.

 

Press the Escape button in the Browser application to return to the

Escape button

previous web page.

(under trackwheel)

Press the Escape button on the Active Call screen to end a phone

 

call.

 

 

 

Inserting a space; scrolling through field options

 

Press the Space key to insert a space between characters while you

 

type.

Space key

Press the Space key to insert the at sign (@) and periods in Email

 

fields.

 

Press the Space key to scroll through field options.

 

Press the Space key in the Phone application to quickly type a phone

 

number.

 

 

 

Opening the symbols library for extra characters

 

Press the Alt key and the Space key to open a symbols library, from

 

which you can insert symbols. In this dialog box, select a symbol by

 

clicking the trackwheel, or by pressing the letter under the desired

Alt key + Space key

symbol.

 

 

 

Activating backlighting

In low light conditions, you can increase readability of the LCD screen and keyboard by using the backlighting feature.

To activate backlighting, press the Power button. If you do not press any keys or use the trackwheel for twenty seconds, the backlighting turns off automatically.

The handheld backlighting turns on automatically when you receive a phone call.

To turn off the backlighting manually, press the Power button.

Handheld User Guide

31

Getting to know your handheld

Navigating applications

The LCD screen provides access to your handheld applications. When you turn on your handheld, the Home screen appears. The handheld status section at the top of the screen displays various handheld status information, including the date and time, the wireless coverage indicator, the battery power indicator, and the name of your service provider or network operator. The handheld status section also appears on the screen when you are in the Messages, Saved Messages, Search Results, Alarm, and Phone applications.

On the Home screen, you can open each of the application screens. On each application screen, you can view application menus. On some screens, you can change settings or options.

To open applications

The application icons appear on the Home screen. To open an application, select its icon and click the trackwheel. You can also press the Enter key to open a selected application.

You can also press the underlined character in an application name to open the application. To use shortcut keys on the Home screen, in the Phone application, on the General Options screen, the Dial from Home Screen field must be set to No. Refer to "Setting general phone options" on page 151 for more information.

Home screen - Messages icon

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BlackBerry Wireless Handheld

Navigating applications

To navigate menus

Menus provide a list of available options or actions for the current application. To open an application screen’s menu, click the trackwheel. The menu appears on the right side of the screen and covers approximately half of the LCD screen’s width.

Find screen menu - View item

To select a menu item, use trackwheel to scroll to the item, and then click the trackwheel. If you decide not to use the menu, you can close it by pressing the Escape button.

To scroll through options

The handheld has several means to perform the same action, such as using shortcut keys instead of the menu or trackwheel. In particular, there are four ways to change the configurable options on your handheld. These alternatives apply to all screens on which you can change settings, such as the Date/Time, New Appointment, or Alarm screens.

Use the menu. With the cursor in an option field, click the trackwheel to view the menu. Click Change Option. A dialog box appears in which you can scroll through your options. After you reach the option you prefer, click the trackwheel.

Use the Alt key + roll. Hold the Alt key and roll the trackwheel until the preferred option appears.

Use the keyboard. You can press the letter or number that represents your choice. For example, if you are in a time field, press the first number of the hour that you want to specify.

Handheld User Guide

33

Getting to know your handheld

Use the Space key. Press the Space key until the preferred option appears. This guide uses the Space key method to describe how to set field options.

To use links

When you receive a message, your handheld recognizes phone numbers, web site addresses, and email addresses in the body of the message and converts them into links. When you select an underlined link and click the trackwheel to view the menu, you can choose to dial the phone number, browse the web site, or send an email or SMS message to your contact, based on the link that you select.

Note: Depending on your service provider’s plan, you might not be able to open web sites using links in your email messages. Contact your service provider or network operator for more information.

Handheld icons

Icons on the handheld screen indicate wireless coverage, battery power, handheld status, and application status, denote application screens, and provide navigational aid.

Application icons

Note: Depending on your service provider’s plan, some applications might not be available on your handheld. As a result, some of the following icons might not appear on the screen. Contact your service provider or network operator for more information on available services.

Icon

Description

 

 

Receive, read, reply to, compose, save, and delete email, PIN, and SMS messages. Open and view phone call logs.

Messages

Store messages for future viewing.

Saved Messages

Locate messages with the Search Messages application.

Search Messages

34

BlackBerry Wireless Handheld

Navigating applications

Icon

Description

 

 

 

Type and send email, SMS, and PIN messages.

Compose

 

 

 

 

Place and mute phone calls and put phone calls on hold. Set call

 

forwarding, call barring, and initiate conference calls.

Phone

 

 

 

 

Store your personal directory of contact information, such as addresses,

 

phone numbers, fax numbers, and email addresses.

Address Book

 

 

 

 

Maintain appointments using Day, Agenda, Week, or Month view. Enable

 

wireless calendar synchronization.

Calendar

 

 

 

 

Add, edit, and delete tasks, and mark tasks as complete.

Tasks

 

 

 

 

Compose, edit, and delete notes and memos.

MemoPad

 

 

 

 

Perform mathematical operations and measurement conversions.

Calculator

 

 

 

 

Set your handheld Alarm to sound at a specific time every day or only on

 

weekdays.

Alarm

 

 

 

 

Browse web pages, and view web page addresses using your service

 

provider or network operator’s Internet gateway. Save web pages and

WAP Browser

set Browser options.

 

 

 

Handheld User Guide

35

Getting to know your handheld

Icon

Description

 

 

 

Browse web pages, and view web page addresses using your corporate

BlackBerry

Mobile Data Service (MDS). Save web pages and set Browser options.

 

Browser

 

 

 

 

Customize how the handheld notifies you of messages, saved web

 

pages, phone calls, appointments, and alarms.

Profiles

 

 

 

 

Set the password, customize AutoText, set the date and time, and

 

program the automatic on/off feature.

Options

 

 

 

 

Lock your keyboard to prevent accidentally typing characters.

Keyboard Lock

 

 

 

 

Lock the handheld with a password so that only you can use it. The

 

Keyboard Lock icon changes to the Lock icon after you set a password.

Lock

 

 

 

/

Turn off the handheld radio when you prefer not to receive messages, or

when it might interfere with other radio communications, such as when

you are on an airplane. You cannot send or receive messages, place or

Turn Wireless On /

answer phone calls (except for emergency phone calls), or browse web

pages until you turn the radio on again.

Turn Wireless Off

 

 

 

Turn off the handheld when you want to conserve battery power. All

 

queued messages are delivered to your handheld after you turn it on

 

again or when the handheld turns itself on using the Auto On/Off

Turn Power Off

feature

Selecting Turn Power Off does not guarantee that the handheld radio

 

 

will remain off. Use the Turn Wireless Off option to control the radio

 

when it might interfere with other radio communications..

 

 

36

BlackBerry Wireless Handheld

Navigating applications

Handheld status icons

Icon

Description

 

 

 

wireless coverage indicator

 

 

 

data is being sent

 

 

 

data is being received

 

 

 

Alt mode is active

 

 

 

Shift mode is active; CAP-lock mode is active

 

 

 

NUM-lock mode is active

 

 

 

unread message is waiting

 

 

 

roaming indicator

 

If the roaming indicator appears beside the network type (such as

 

GSM, GPRS), you are roaming into another wireless network coverage

 

area that is not part of your home network; contact your service

 

provider or network operator for more information.

 

 

 

Alarm is set

 

 

Battery status icons

Icon

Description

 

 

 

battery power indicator

 

 

 

charging indicator

 

 

Handheld User Guide

37

Getting to know your handheld

Network status icons

Icon

Description

 

 

 

You can send and receive email, PIN, and SMS messages. You can also

 

place and answer phone calls and browse web pages.

 

 

 

You can send and receive SMS messages, place and answer phone

 

calls, and you might be able to browse web pages. You cannot send or

 

receive email or PIN messages.

 

 

 

You can send and receive SMS messages. You can also place and

 

answer phone calls, but you cannot send or receive email or PIN

 

messages or browse web pages.

 

 

 

You are currently within an area of wireless coverage. This icon

 

indicates the strength of that coverage.

 

 

 

Your handheld is in an area of wireless coverage but you can only

 

place emergency calls. You can still place emergency calls if your

 

handheld is locked with a password or your SIM card is removed.

 

 

 

Your handheld is not in an area of wireless coverage. You cannot send

 

or receive email, SMS, or PIN messages, place or answer phone calls, or

 

browse web pages. You can continue to use the other applications on

 

your handheld. Any pending messages are sent after you return to an

 

area of wireless coverage.

 

 

 

You are currently in your network Home Zone. This icon might appear

 

if you subscribe to a Home Zone plan. Contact your service provider or

 

network operator for more information on Home and City Zones.

 

 

Navigational icons

 

 

Icon

Description

 

 

 

cursor position

 

 

 

more items are available above; scroll up to view them

 

 

 

more items are available below; scroll down to view them

 

 

38

BlackBerry Wireless Handheld

Configuring handheld options

Configuring handheld options

After you are familiar with your handheld, you should configure some of its basic options. Refer to "Options" on page 233 for more information on selecting notification profiles and setting the Auto On/Off feature.

Tips for using your handheld

Press the first letter of an item in an options list or menu to move directly to that item.

Press the Space key twice to insert a period when you are typing text (the letter that follows the period is capitalized automatically).

Type the first letters of the name, or the initials separated by a space, to find a specific contact on the To or Find screens.

Press and hold a letter to capitalize it (you must have Key Rate enabled).

Press the Escape button to exit any menu, dialog box, or screen and to return to the active application. On the main screen of any application, press the Escape button to return to the Home screen.

On the Active Call screen, press the Escape button to end the call.

Handheld User Guide

39

Getting to know your handheld

40

BlackBerry Wireless Handheld

Chapter 2

Email and PIN messages

This section provides information on the following topics:

Message status icons

Sending email and PIN messages

Setting message options

Inserting symbols

Formatting your messages

Using cut, copy, and paste

Using the Find feature

Adding attachments to messages

Customizing the auto signature

Receiving delivery confirmation

Reading email or PIN messages

Receiving long email messages

Managing attachments

Tips for email and PIN messages

Email and PIN messages

Message status icons

These icons indicate the status of messages.

Icon

Description

 

 

 

message is being sent

 

 

 

message is pending (will be sent later)

 

 

 

message was sent to the network

 

 

 

PIN message was delivered to the recipient’s handheld

 

 

 

draft of email or PIN message is saved (not sent)

 

 

 

unread message transmission error

 

 

 

message returned, message transmission error

 

 

 

unopened message

 

 

 

opened message

 

 

 

email message is filed

 

You can only file email messages if you have integrated your handheld

 

with an enterprise email account.

 

 

 

high importance

 

 

Sending email and PIN messages

After you activate your handheld, you can send and receive email and PIN messages.

To send an email message

1.On the Home screen, click the Compose icon. The To screen appears.

2.Select a contact for whom you have saved an email address and click the trackwheel to view the menu. Click Email.

42

BlackBerry Wireless Handheld

Sending email and PIN messages

To screen menu - Email item

Note: If you are sending an email message to a contact with multiple email addresses, you are prompted to select which address to use.

3.In the Subject field, type a subject and press the Enter key. Type your message.

4.After your message is complete, click the trackwheel to view the menu. Click Send. You return to the Messages screen.

If you are in an area of wireless coverage that is sufficient for sending email messages, a check mark appears beside the message within a short period of time. This icon indicates that your message was transmitted successfully. You can send email messages if GPRS and one or more bars appear with the wireless coverage indicator in the handheld status section of the screen.

If you are not in an area of sufficient wireless coverage, you do not need to cancel sending your email or PIN message. Your handheld sends the message automatically when you return to an area with sufficient wireless coverage.

Refer to "Message status icons" on page 42 for more information on the icons that appear on the Messages screen.

To send an email message from a specific service book

If you are using your handheld with multiple service books, you can select the account from which you want to send messages.

1.On the Home screen, click the Compose icon. The To screen appears.

Handheld User Guide

43

Email and PIN messages

2.Select a contact and click the trackwheel to view the menu. Click Email.

3.In the Subject field, type a subject and press the Enter key. Type your message.

4.After your message is complete, click the trackwheel to view the menu.

To send your message from your enterprise email account, click Send from Desktop.

To send your message from your new or existing ISP email account, click

Send from Web Client.

Composing message menu - Send from Desktop item

You return to the Messages screen. The message is sent from the service book that you select. Your default service book appears as the first item on the menu.

Note: If you are replying to or forwarding a message, you cannot select the service book from which you want to send the message. The reply or forwarded message must be sent through the same service book as the original message.

You can set your default service book on the Message Services screen. On the Home screen, click the Options icon. The Options screen appears. Click Message Services. Refer to "Message Services" on page 251 for more information.

44

BlackBerry Wireless Handheld

Sending email and PIN messages

To send a PIN message

A personal identification number (PIN) is a number that is used to identify each handheld on the network. If you know the PIN of another person’s handheld, you can add it to your Address Book and use it to send a PIN message directly to that person.

Note: PIN messages are not routed through your existing email system. They do not appear in your desktop email program.

Check the Status screen of the Options application to locate the PIN for your handheld.

1.On the Home screen, click the Compose icon. The To screen appears.

2.Select a contact for whom you have saved a PIN and click the trackwheel to view the menu. Click PIN.

To screen menu - PIN item

3.In the Subject field, type a subject and press the Enter key. Type your message.

4.After your message is complete, click the trackwheel to view the menu. Click Send. You return to the Messages screen.

If you are in an area of wireless coverage that is sufficient for sending PIN messages, a check mark appears beside the message within a short period of time. This icon indicates that your message was transmitted successfully. You can send PIN messages if GPRS and one or more bars appear with the wireless coverage indicator in the handheld status section of the screen.

A D appears with the check mark when the PIN message is delivered to your contact’s handheld.

Handheld User Guide

45

Email and PIN messages

If you are not in an area of sufficient wireless coverage, you do not need to cancel sending your email or PIN message. Your handheld sends the message automatically when you return to an area with sufficient wireless coverage.

Refer to "Message status icons" on page 42 for more information on the icons that appear on the Messages screen.

To send a message to several contacts at one time

You can send a message to more than one recipient and choose whether the recipients are addressed directly (To), carbon copied (CCed), or blind carbon copied (BCCed).

1.On the Home screen, click the Compose icon. The To screen appears.

2.Select a contact and click the trackwheel to view the menu. Click a send method (email or PIN). For this example, click Email.

3.While you are composing the message, click the trackwheel to view the menu. Click either Add To, Add Cc, or Add Bcc. For this example, click Add Cc. The Select Address screen appears, listing your contacts.

To screen menu - Add Cc item

4.Select a name and click the trackwheel to view the menu. Click Email. Continue to add names until all desired recipients are added to the message.

Tip: You can also type the first letters of your contact’s name to perform a search and then select the name.

5.In the Subject field, type a subject and press the Enter key. Type your message.

46

BlackBerry Wireless Handheld

Sending email and PIN messages

6.After your message is complete, click the trackwheel to view the menu, and then click Send.

Your message is sent, addressed as you have specified.

Note: By default, the send method that was selected for the first recipient is used for all recipients.

If you are sending a message to more than one PIN, the check mark changes to a D when the message has been delivered to all the recipients’ handhelds.

To send a message to a one-time recipient

You can send a message without adding the recipient to your Address Book, by selecting the [Use Once] option.

Note: By following this procedure, the recipient’s address information is NOT added to your Address Book.

1.On the Home screen, click the Compose icon. The To screen appears.

2.Select [Use Once] and click the trackwheel to view the menu. Click a send method (email or PIN). For this example, click Email. The One Time Email screen appears.

To screen menu - Email item

3.Type your contact’s email address. Click the trackwheel to view the menu and click Continue.

4.Type a subject in the Subject field and press the Enter key. Type your message.

5.After your message is complete, click the trackwheel to view the menu, and then click Send.

Handheld User Guide

47

Email and PIN messages

You return to the Messages screen, and you can view the status of your sent message.

To send email messages using links

Your handheld recognizes email addresses in the body of messages and converts them into links. You can select an underlined link and use it to send a message.

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Select a received message that contains a link. Click the trackwheel to view the menu, and then click Open.

3.Select the link for the email address to which you want to send a message. Click the trackwheel to view the menu. Click Email.

4.Type a subject in the Subject field and press the Enter key. Type your message.

5.After your message is complete, click the trackwheel to view the menu, and then click Send.

You return to the Messages screen, and you can view the status of your sent message.

Note: Links can also appear in the other handheld applications. You can send messages from any of those applications by following the procedure described above.

Setting message options

You can change the settings for all email or PIN messages or for only the message that you are currently composing.

To set message options

You can customize the following message options for all messages.

Display Time: Select whether you want the Messages screen to display the time that the message was sent or received. By default, this option is set to Yes.

Display Name: Select whether you want the Messages screen to display the name of the sender or the recipient. By default, this option is set to

Yes.

48

BlackBerry Wireless Handheld

Setting message options

Confirm Delete: Select whether you want to be prompted before messages are deleted permanently. By default, this option is set to Yes.

Consider PIN Level 1: Select whether you want PIN messages to be considered high priority. By default, this option is set to Yes.

Auto more: Select whether you want the next section of a long message to be delivered to your handheld automatically.

Delete On: Select whether you want email messages to be deleted from your handheld only or deleted from both your handheld and the desktop upon manual or wireless email reconciliation.

Integration with enterprise email account

If you have integrated your desktop software with an enterprise email account, you can also set the Hide Filed Messages field. Select whether you want the Messages screen to display filed email messages.

Note: If your handheld is enabled for wireless email reconciliation, you can also set the

Wireless Reconcile and Conflicts fields.

Wireless Reconcile: Select whether you want to reconcile messages between your desktop email program and your handheld automatically. By default, this option is set to Yes.

Conflicts: Select which location dominates if a message is marked as read, unread, or moved on both your handheld and your desktop. By default, this option is set to

Mailbox Wins.

To use wireless email reconciliation, your handheld must meet one of the following conditions:

If your handheld is integrated with an enterprise email account, your handheld must be enabled for wireless email reconciliation on BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange, or on BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

If your handheld is integrated with a new or existing ISP email account, your handheld must be enabled for wireless email reconciliation on version 1.7 or later of the BlackBerry Web Client.

Contact your system administrator or service provider for more information on whether you can use wireless email reconciliation.

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click the trackwheel to view the menu, and then click Options. The Message List Options screen appears.

3.In the field that you want to set, press the Space key until the preferred option appears.

Handheld User Guide

49

Email and PIN messages

Message List Options screen - setting options

4.After you edit the fields, click the trackwheel to view the menu, and then click

Save.

You return to the Messages screen.

Tip: You can also change the Message List Options on the Saved Messages screen.

To set current message options

Changes that you make to the current message options apply only to the message that you are currently composing. They do not apply to all messages.

1.On the Home screen, click the Compose icon. The To screen appears.

2.Select a contact and click the trackwheel to view the menu. Click a send method (email or PIN). For this example, click Email.

3.Click the trackwheel to view the menu. Click Options. The Current Message Options screen appears.

4.In the Importance field, press the Space key until the preferred option appears.

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BlackBerry Wireless Handheld

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