BlackBerry f User Guide

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BlackBerry f User Guide

BlackBerry®

Wireless Handheld

User Guide

User Guide, BlackBerry 7250 Wireless Handheld™

BlackBerry 7250 Wireless Handheld Model Number: RAR20CN

Last modified: 9 May 2005

Part number: SWD_X_HH(EN)-035.002

At the time of publication, this documentation complies with BlackBerry Handheld Software version 4.0.2.

© 2005 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.

Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. Novell and GroupWise are registered trademarks of Novell, Inc. in the United States and other countries. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. JavaScript is a trademark of Sun Microsystems, Inc. in the U.S. and other countries.

All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.

This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.

You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any third-party for issues arising from such third-party applications.

Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and/or their counterparts in other nations:

4,901,307, 5,490,165, 5,056,109, 5,504,773, 5,101,501, 5,506,865, 5,109,390, 5,511,073, 5,228,054, 5,535,239, 5,267,261, 5,544,196, 5,267,262, 5,568,483, 5,337,338, 5,600,754, 5,414,796, 5,657,420, 5,416,797, 5,659,569, 5,710,784, 5,778,338

Research In Motion Limited

295 Phillip Street

Waterloo, ON N2L 3W8

Canada

Published in Canada

Contents

 

Enterprise activation .....................................................

5

Email messages .............................................................

7

PIN messages ................................................................

13

SMS messages ..............................................................

15

Search ..............................................................................

17

Attachments ..................................................................

19

Synchronizing data .....................................................

21

Backing up and restoring handheld data ...........

23

Typing .............................................................................

25

Phone ..............................................................................

27

Browser ...........................................................................

35

Downloading ................................................................

39

Contacts .........................................................................

41

Calendar .........................................................................

45

Tasks ................................................................................

49

Memos ............................................................................

51

Alarm ...............................................................................

53

Calculator .......................................................................

55

Bluetooth® ....................................................................

57

Date and time ..............................................................

59

Profiles ............................................................................

61

Screen display ...............................................................

63

Language .......................................................................

65

Power and battery .......................................................

67

Network coverage .......................................................

69

Security ...........................................................................

71

BrickBreaker ..................................................................

77

Service books ................................................................

79

Frequently asked questions .....................................

81

Email and PIN messages — frequently asked ques-

tions .................................................................................

83

SMS messages — frequently asked questions ....

87

Attachments — frequently asked questions .......

89

Synchronization — frequently asked questions . 93

Phone — frequently asked questions ....................

95

Browser — frequently asked questions .................

97

Contacts — frequently asked questions .............

101

Calendar — frequently asked questions .............

103

Bluetooth® — frequently asked questions ........

105

Security — frequently asked questions ...............

107

Tips .................................................................................

109

Legal notice .................................................................

115

Index ..............................................................................

117

3

4

Enterprise activation

About enterprise activation

Activate the handheld over the wireless network

About enterprise activation

Use the enterprise activation feature to integrate your handheld with your corporate Microsoft® Outlook®, IBM® Lotus® Domino®, or Novell® Groupwise® email account if you have access to BlackBerry Enterprise Server™ version 4.0. You can also use this feature to load or restore handheld data saved as part of an automatic wireless backup, a personal information management synchronization, or a wireless email reconciliation.

If you have access to BlackBerry Enterprise Server version 4.0, and Enterprise Activation does not appear in the handheld options, verify with your service provider that you have been provisioned for enterprise activation. If you have been provisioned for the service and the option does not appear, contact your system administrator.

If you do not have access to BlackBerry Enterprise Server version 4.0, refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account.

Notes:

If the handheld has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to verify the status of the activation.

If the Enterprise Activation does not appear on the Home screen, in the handheld options, click Enterprise Activation to verify the activation status.

Activate the handheld over the wireless network

In the handheld options, click Enterprise Activation. Type your corporate email address and the password provided to you by your system administrator. Click the trackwheel. Click Activate.

Related topic

Why are some messages already on my handheld?

5

6

Email messages

Open a message

Send a message

Save draft messages

Add contacts to a message

Set the importance level

Change sent messages

Manage messages

File messages

View filed messages

Delete multiple messages at one time

Mark a message as opened or unopened

Search the messages list

Search the handheld

Save a copy of messages sent from the handheld

Add an auto signature

Set an out of office reply

Create a filter

Set folder redirection

Email and PIN messages — frequently asked questions

Open a message

An unopened message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope.

Send a message

1.In the messages list, click the trackwheel.

2.Click Compose Email.

3.Click [Use Once].

4.Click Email.

5.Type an email address.

6.Click the trackwheel.

7.Click Continue.

8.Type a message.

9.Click the trackwheel.

10.Click Send.

Notes:

If you have added contacts to the address book, you can select a contact from the list after you click Compose Email.

If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages to the current recipient are also sent from this service.

Save draft messages

To save a draft of a message, click the trackwheel. Click Save Draft.

Add contacts to a message

To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc.

To attach a contact to a message, click the trackwheel. Click Attach Address.

Set the importance level

When composing a message, click the trackwheel. Click Options. Set the Importance field to High or Low. Save your changes.

7

Change sent messages

To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send.

To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message.

To resend your message to the same contact, open the message. Click the trackwheel. Click Resend.

Manage messages

Open a message. Click the trackwheel. Perform one of the following actions:

Save

Reply

Forward

Reply To All

Delete

To delete the original message from a reply, click the trackwheel. Click Delete Original Text.

File messages

To file a message, click the message. Click File. Click a folder. Click File.

Notes:

To expand a folder, click a folder with a plus sign

(+) beside it. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.

Related topics

Can I file messages?

View filed messages

View filed messages

To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No.

To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder.

Note:

To view sent messages, in the messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder.

Delete multiple messages at one time

To delete multiple messages, hold the Shift key and select a series of messages. Press the Delete key.

To delete sent and received messages prior to and including a date, click a date. Click Delete Prior.

Note:

When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox.

Related topic

Reconcile deleted messages

Mark a message as opened or unopened

To change the status of a message, click a message. Click Mark Opened or Mark Unopened.

To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened.

8

Save a copy of messages sent from the handheld

Set this option to save messages sent from your handheld in the Sent Items folder of your mailbox.

1.In the messages options, click Email Settings.

2.Set the Save Copy In Sent Folder field to Yes.

3.Click the trackwheel.

4.Click Save.

Related topic

View filed messages

About auto signatures

The signature is added to your messages after you send them. It does not appear on your handheld when you compose the message.

To add a signature to messages sent from your handheld, your handheld must be integrated with an account using the BlackBerry Enterprise Server™ version 4.0. Alternatively, you can add a signature in the BlackBerry Desktop Software.

If you use BlackBerry Internet Service, log into your account using a desktop browser to add an auto signature.

Add an auto signature

1.In the messages options, click Email Settings.

2.Set the Use Auto Signature field to Yes.

3.Type a signature.

4.Click the trackwheel.

5.Click Save.

Related topic

About auto signatures

About out of office reply

The out of office reply is automatically sent to your contacts the first time that the contact sends you a message.

To set an out of office reply from your handheld, your handheld must be integrated with an account using the BlackBerry Enterprise Server™ version 4.0. Alternatively, you can set an out of office reply in your mailbox.

If you use BlackBerry Internet Service, log into your account using a desktop browser to set an auto reply.

Set an out of office reply

1.In the messages options, click Email Settings.

2.Set the Use Out Of Office Reply field to Yes.

3.Type a reply.

4.If you use a Lotus Notes® mailbox, in the Until field, set the date on which the out of office reply should be disabled.

5.Click the trackwheel.

6.Click Save.

Related topic

About out of office reply

About filters

You create filters to specify which messages are forwarded to your handheld and which messages remain in your mailbox. To forward messages to your handheld, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the To, Sent, and From fields).

If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.

9

Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one to apply first by placing that filter higher in the list.

To create filters on your handheld, your handheld must be integrated with an account using the BlackBerry Enterprise Server™ version 4.0. Alternatively, you can use the BlackBerry Desktop Software to create filters.

If you use BlackBerry Internet Service, log into your account using a desktop browser to create filters.

Create a filter

1.In the messages options, click Email Filters.

2.Click the trackwheel.

3.Click New.

4.Set the filter information.

5.Click the trackwheel.

6.Click Save.

Notes:

To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click Continue.

To make the filter detect messages from multiple contacts, use semicolons to separate your contacts in the From or Sent to fields.

Related topics

About filters

Use filters

Create a filter quickly

Use filters

Click a filter. Perform one of the following actions:

Enable filter

Disable filter

View

Edit

Delete

Move up

Move down

Create a filter quickly

In the messages list, click a message on which to base your filter.

To create a filter based on the sender, click Filter Sender. Add a title and save the filter.

To create a filter based on the subject, click Filter Subject. Add a title and save the filter.

About folder redirection

If rules within your mailbox direct new messages into different folders, you must specify which folders should forward messages to your handheld.

To set folder redirection on your handheld, your handheld must be integrated with an account using the BlackBerry Enterprise Server™ version 4.0. Alternatively, you can use the BlackBerry Desktop Software to specify folder redirection settings.

If you use BlackBerry Internet Service, log into your account using a desktop browser to specify folder redirection settings.

Set folder redirection

1.In the messages options, click Email Settings.

2.Click the trackwheel.

3.Click Folder Redirection.

4.Select the check boxes.

5.Click the trackwheel.

10

6.Click Save.

Notes:

Verify that you selected the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this folder.

To specify all of your folders for redirection, including your Sent Items folder, select the Select All check box. All messages sent from your mailbox also appear on your handheld.

Related topics

About folder redirection

View filed messages

How do I make changes to the folders on my handheld?

11

12

PIN messages

About PIN messages

Find your PIN

Open a message

Send a PIN message

Save draft messages

Add contacts to a message

Change sent messages

Manage messages

Delete multiple messages at one time

Mark a message as opened or unopened

Search the messages list

Search the handheld

Email and PIN messages — frequently asked questions

About PIN messages

A personal identification number (PIN) uniquely identifies each BlackBerry Wireless Handheld on the network. If you know the PIN of another BlackBerry Wireless Handheld user, you can send a PIN message to that person. PIN messages are not routed through an existing email account.

When your PIN message is delivered to the recipient, a D appears with a check mark in the messages list.

Find your PIN

In the handheld options, click Status.

Note:

If your handheld is integrated with an account using the BlackBerry Enterprise Server™ version 4.0, your PIN is displayed on the Enterprise Activation screen.

Send a PIN message

1.In the messages list, click the trackwheel.

2.Click Compose PIN.

3.Click [Use Once].

4.Click PIN.

5.Type a PIN number.

6.Click the trackwheel.

7.Click Continue.

8.Type a message.

9.Click the trackwheel.

10.Click Send.

Note:

If you have added contacts to the address book, you can select a contact from the list after you click Compose PIN.

13

14

SMS messages

About SMS messages

Find your SMS number

Type an SMS number

Open an SMS message

Send an SMS message

Add contacts to an SMS message

Save draft messages

Manage messages

Resend an SMS message

Delete multiple messages at one time

Mark a message as opened or unopened

Search the messages list

Search the handheld

SMS messages — frequently asked questions

About SMS messages

With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider enables for SMS.

You can send SMS messages to contacts who have SMS-compatible phone numbers.

Note:

If your handheld supports sending SMS messages to email addresses, you can also send SMS messages to contacts who have email addresses.

Find your SMS number

In the phone, the My Number field displays your phone number. If your handheld is enabled for SMS, this number is also your SMS number.

Type an SMS number

Contact your service provider for more information about SMS number format. Your service provider might require that all SMS numbers include the area code and other prefixes.

Note:

In the phone, set your smart-dialing options to avoid typing the country code and area code.

Related topic

About smart dialing

Open an SMS message

An unopened SMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.

Send an SMS message

1.In the messages list, click the trackwheel.

2.Click Compose SMS.

3.Click [Use Once].

4.Click SMS.

5.Set an SMS-compatible phone number.

6.Click the trackwheel.

7.Click Continue.

8.Type a message.

9.Click the trackwheel.

10.Click Send.

Notes:

If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS.

15

If your handheld supports sending SMS messages to email addresses, you can select the destination address as an email address after you click [Use Once].

To send an SMS message quickly from the phone, type a phone number. Click the trackwheel. Click SMS<XXXXXXX>.

Related topic

Why can’t I send SMS messages?

Add contacts to an SMS message

To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc.

Note:

You can send a single SMS message to up to 10 recipients.

Related topic

Type an SMS number

Manage messages

Open a message. Click the trackwheel. Perform one of the following actions:

Save

Reply

Forward

Delete

To remove the history from an SMS message, when replying, click the trackwheel. Click Remove History.

Resend an SMS message

To resend your SMS message to the same contact, open the message. Click the trackwheel. Click Resend.

Note:

If you send an SMS message to multiple contacts and the message fails to reach one or more contacts, click Resend to resend the message to the contacts who did not receive it initially.

16

Search

About search

Search the messages list

Search the handheld

About search

You can search the messages list using criteria that you set and save those searches for future use. You can also search for contacts or search for all messages containing the same subject.

You can also search the handheld to find content across all programs. With the global search, files that appear in the search results can be used just as they would in the original program. For example, you can manage messages in your search results the same way that you would in the messages list.

Search the messages list

1.In the messages list, click the trackwheel.

2.Click Search.

3.Set the search criteria.

4.Click the trackwheel.

5.Click Save.

6.Add a name and a shortcut key for your search.

7.Click the trackwheel.

8.Click Save.

Note:

You can search without saving the details for the search. After you set the criteria, click the trackwheel. Click Search.

Related topics

Use saved searches

Search for a specific contact

Search for a subject

Use saved searches

To view your saved searches, in the messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall.

Click a search. Perform one of the following actions:

View

Edit

Delete

To view the terms of your last search quickly, in the list of searches, click the trackwheel. Click Last.

Search for a specific contact

To search for all messages from a specific sender, click the message. Click Search Sender.

To search for all messages to a specific recipient, click the message. Click Search Recipient.

Search for a subject

To search for all messages with the same subject, click a message. Click Search Subject.

Search the handheld

1.In the search program, type text in the Text field to search the records on your handheld.

2.In the Name field, type text to search using the names of contacts in your address book, calendar, or messages list.

3.Select the check boxes for the programs to search.

4.Click Search.

17

Notes:

If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful.

File attachments are not searched when you search across the handheld programs.

To expand a folder, click a folder with a plus sign

(+) beside it. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.

Related topic

How do I search for text within a file attachment?

18

Attachments

About attachments

Use address book attachments

View information about an attachment

Open a file attachment

Navigate attachments

Preview a table in an attachment

Navigate spreadsheet attachments

Navigate image attachments

Attachments — frequently asked questions

About attachments

Address book attachments enable recipients of your messages to view and add contacts to their handheld address books. When you open a message that contains an address book attachment, a book icon appears at the bottom of the message with the name of the attached contact.

You can view certain types of file attachments on your handheld, including .zip, .htm, .html, .doc,

.dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can also view .bmp, .gif, .jpg, .png, and .tif image attachments.

A message with a file attachment appears in the messages list with a paper clip icon.

Related topic

Can I view file attachments on my handheld?

Use address book attachments

To view an address book attachment, in an open message, click the trackwheel. Click View Attachment.

To add the contact information to your address book, when viewing an address book attachment, click the trackwheel. Click Add to Address Book.

To update contact information, when viewing an address book attachment, click the trackwheel. Click Update Address.

View information about an attachment

Attachment information might include the size of the attachment, the author of the attachment, and when the attachment was created.

Click the trackwheel. Click Open Attachment. Click the attachment. Click View Info.

Open a file attachment

1.Click the trackwheel.

2.Click Open Attachment.

3.Click the attachment.

4.Click Expand.

5.Perform one of the following actions:

To open an automatically generated table of contents for the file attachment, click Table of Contents.

To open the complete file attachment, click Full Content.

6.Click Retrieve.

Navigate attachments

To open content that is embedded within a document or spreadsheet, click a content link. Click Retrieve. Examples of embedded content include tables, images, footnotes, text boxes, or comments. Press the Escape button to return to the main attachment content.

19

Preview a table in an attachment

To preview a table that is embedded within a document, click the table link. Click Retrieve.

To view the full table from the table preview, select the Table Link link at the top of the table preview. Click the trackwheel. Click Retrieve.

Navigate spreadsheet attachments

To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.

To move to a specific cell within a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell co-ordinates, and then click the trackwheel.

To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell.

To view the previous worksheet in a workbook, click the trackwheel. Click Prev Sheet.

To view the next worksheet in a workbook, click the trackwheel. Click Next Sheet. If the next worksheet has not yet been retrieved, click More to retrieve it.

To switch to a different worksheet in a workbook, click the trackwheel. Click Table of Contents. Worksheets that have already been retrieved are underlined with a solid line and worksheets that have not yet been retrieved are underlined with a broken line. Click a worksheet in the table of contents. Perform one of the following actions:

If the worksheet has been retrieved, click View.

If the worksheet has not been retrieved, click Retrieve.

Note:

To view all the worksheets in the table of contents, click More.

Navigate image attachments

To view the previous page in a multiple-page image, click the trackwheel. Click Prev Page.

To view the next page in a multiple-page image, click the trackwheel. Click Next Page. If the next page has not yet been retrieved, click More to retrieve it.

To pan horizontally across an image, hold the Alt key and roll the trackwheel.

To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.

To zoom to the original image size, click the trackwheel. Click Zoom 1:1.

To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.

To view an image in more detail after zooming in, click the trackwheel. Click Enlarge Area.

To switch to a different page in a multiple-page image, click the trackwheel. Click Table of Contents. Pages that have already been retrieved are underlined with a solid line and pages that have not yet been retrieved are underlined with a broken line. Click a page in the table of contents. Perform one of the following actions:

If the page has been retrieved, click View.

If the page has not been retrieved, click Retrieve.

Note:

To view all the pages in the table of contents, click More.

20

Synchronizing data

About email reconciliation

Set wireless email reconciliation

Reconcile deleted messages

About PIM synchronization

Set wireless PIM synchronization

Synchronization — frequently asked questions

About email reconciliation

Email reconciliation means that any message you file or delete on your handheld will also be filed or deleted in your mailbox. Likewise, any changes that you make to messages in your mailbox might be reflected on your handheld.

If your handheld integration option supports wireless email reconciliation, changes are automatically reconciled over the wireless network.

You can also configure wireless email reconciliation options using the handheld.

If your handheld integration option does not support wireless email reconciliation, changes are reconciled using the BlackBerry Desktop Software. For more information on manual email reconciliation, refer to the BlackBerry Desktop Software Online Help.

Related topic

Can I reconcile email messages over the wireless network?

Set wireless email reconciliation

In the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On.

Note:

Set the Wireless Reconcile option for each message service on your handheld.

Related topic

Can I reconcile email messages over the wireless network?

Reconcile deleted messages

To set how deleted messages are reconciled between your handheld and mailbox, in the messages options, click Email Reconciliation. Set the Delete On field.

Note:

Set the Email Reconciliation option for each message service on your handheld.

Related topic

Delete multiple messages at one time

About PIM synchronization

You can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your handheld and in your desktop email program are similar.

If your handheld is integrated with an account using the BlackBerry Enterprise Server™ version 4.0 and wireless PIM synchronization is enabled, PIM items are synchronized over the wireless network automatically. You can turn wireless PIM synchronization on and off using the handheld.

21

If your handheld is integrated with an account using a BlackBerry Enterprise Server™ version 4.0 or later and wireless calendar synchronization is enabled, you can synchronize your calendar entries over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. For more information on synchronizing PIM items manually or configuring wireless calendar synchronization using the desktop software, refer to the BlackBerry Desktop Software Online Help.

Related topic

Can I synchronize PIM items over the wireless network?

Set wireless PIM synchronization

If you have been using your handheld with wireless PIM synchronization disabled or are enabling wireless PIM synchronization for the first time, synchronize your handheld using the desktop software before you enable wireless PIM synchronization.

In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes.

You can set wireless calendar synchronization using the BlackBerry Desktop Software. For more information, refer to the BlackBerry Desktop Software Online Help.

Note:

If you enable wireless PIM synchronization on the handheld, you cannot synchronize PIM items using the desktop software.

Related topic

Can I synchronize PIM items over the wireless network?

22

Backing up and restoring handheld data

About backing up handheld data

About restoring handheld data

About backing up handheld data

If your handheld is integrated with an account using the BlackBerry Enterprise Server™ version 4.0, settings on your handheld that would not be saved in your desktop email program are backed up over the wireless network automatically. These settings include fonts, bookmarks, and other handheld settings. Any information saved as part of personal information management synchronization or wireless email reconciliation is not backed up.

If you are using the BlackBerry Desktop Software with your handheld, you can back up your handheld data using the Backup and Restore tool. For more information on manual handheld data backup, refer to the BlackBerry Desktop Software Online Help.

About restoring handheld data

If your handheld is integrated with an account using the BlackBerry Enterprise Server™ version 4.0 and your handheld data is lost or erased, it can be restored to your handheld using enterprise activation. In the handheld options, click Enterprise Activation. Type your corporate email address and the password supplied by your system administrator. Click the trackwheel. Click Activate.

If you are using the BlackBerry Desktop Software with your handheld and you have a backup of your handheld data on your computer, you can restore the data using the Backup and Restore tool. For more information on restoring handheld data manually, refer to the BlackBerry Desktop Software Online Help.

23

24

Typing

Use AutoText

Create an AutoText entry

Change AutoText entries

Cut or copy text

Paste text

Typing tips

Enable tones when pressing keys

Set the cursor speed

Typing — frequently asked questions

Use AutoText

AutoText automatically replaces text that you type. Use AutoText to correct spelling and to replace abbreviations with complete words.

Your handheld has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the.

You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.

To use AutoText, type an AutoText entry. Press the Space key.

Create an AutoText entry

1.In the handheld options, click AutoText.

2.Click the trackwheel.

3.Click New.

4.In the Replace field, type the text to replace.

5.In the With field, type the text to appear.

6.In the Using field, set whether the entry is capitalized exactly as typed (Specified Case)

or whether the entry is capitalized according to its context (SmartCase).

7.Set the language.

8.Click the trackwheel.

9.Click Save.

Related topic

What is the Insert Macro menu item?

Change AutoText entries

To view your AutoText entries, in the handheld options, click AutoText.

Click an AutoText entry. Perform one of the following actions:

Edit

Delete

Cut or copy text

Click the trackwheel. Click Select. Select content. Click the trackwheel. Click Cut or Copy.

Paste text

Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste.

Related Topic

Copy and paste a calculation

Typing tips

To type the alternate character on a key, press the Alt key + the key.

To insert a symbol, press the Symbol key.

To insert an accent, hold a letter and roll the trackwheel.

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To turn on CAP lock, press the Alt key + the Right Shift key.

To turn on NUM lock, hold the Right Shift key + press the Alt key.

To turn off CAP lock or NUM lock, press the Right Shift key.

Enable tones when pressing keys

In the handheld options, click Screen/Keyboard. Set the Key Tone field to On. Save your changes.

Set the cursor speed

In the handheld options, click Screen/Keyboard. Set the Key Rate field to Slow or Fast. Save your changes.

Typing — frequently asked questions

What is the Insert Macro menu item?

Why can’t I use shortcuts on the Home screen?

What is the Insert Macro menu item?

Use the Insert Macro menu item to insert common variables, such as the current date or current time, into your AutoText entries.

Why can’t I use shortcuts on the Home screen?

The Dial From Home Screen option overrides using shortcuts on the Home screen, in favor of making calls. To use shortcuts, in the general phone options, set the Dial From Home Screen field to No.

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Phone

Find your phone number

Make a call

Make an emergency call

Use speed dial

Check your voicemail

Answer a call

Alternate between calls

Mute a call

Adjust the phone volume

Use other programs during a call

Dial using letters

Make a three-way call

Assign a speed dial letter

Change speed dial assignments

Log calls

Use call logs

Forward calls

Set automatic volume control

Set default country and area codes

Set corporate extension dialing

Set voicemail options

Set the TTY option

Set the default call volume

Set voice privacy change alert

Reset call timers

Phone — frequently asked questions

Find your phone number

In the phone, the My Number field displays your phone number.

Make a call

1.In the phone, type a phone number or select a contact.

2.Press the Enter key.

3.To end the call, hold the Escape button.

Notes:

If the contact that you want to call is not listed, click the trackwheel. Click Call From Address Book to select a contact from your address book.

You can also make a call on the Home screen. Type the number and press the Enter key.

Related topics

Add a pause or wait

Can I use the phone when the handheld or keyboard is locked?

Make an emergency call

You can make an emergency call even if your handheld is locked and the radio is off. If the radio is off, it is turned on automatically when the call is initiated.

Perform one of the following actions:

Unlocked keyboard or handheld: In the phone, type the emergency number. Press the Enter key.

Locked keyboard or handheld: Click the trackwheel. Click Emergency Call. Click Yes.

Related topics

About A-GPS support

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About Emergency Callback Mode

About A-GPS support

Depending on your handheld version or service provider, your handheld might be enabled with Assisted Global Positioning System (A-GPS) support.

If your handheld is enabled with A-GPS support, an emergency operator can estimate your location when you make an emergency call or when your handheld is in Emergency Callback Mode. In the handheld options, click Location Based Services and set GPS Services to 911 Only/Location Off.

To allow an operator to estimate to your approximate location at other times (subject to A- GPS limitations) set GPS Services to Location On.

Warning:

In an emergency, always provide detailed information about your location to the emergency operator. Because of certain limitations in A-GPS technology and emergency infrastructure, the emergency operator might not be able to estimate your location using only A-GPS information.

Related topic

About Emergency Callback Mode

About Emergency Callback Mode

When you end an emergency call, the handheld enters Emergency Callback Mode. Emergency Callback Mode is active for five minutes and enables the operator to call you back or determine your approximate location.

In Emergency Callback Mode, you cannot send and receive messages or browse web pages.

Your handheld exits Emergency Callback Mode if you make a non-emergency call.

Note:

To exit Emergency Callback Mode manually, click the trackwheel. Click Exit Emergency Callback Mode.

Use speed dial

In the phone, press and hold the key that is assigned to the contact or phone number.

Note:

You can also use speed dial to make a phone call on the Home screen or in the messages list.

Related topics

Assign a speed dial letter

Assign speed dial to a contact in your address book

Change speed dial assignments

Check your voicemail

In the phone, click the trackwheel. Click Call Voicemail.

Related topic

Set voicemail options

Answer a call

To answer a call, click Answer. If you do not want to answer the call, click Ignore.

If you are already connected to a call and receive another call, click Answer - Hold Current.

To alternate between two connected calls, click Flash.

To end the call, hold the Escape button.

Note:

You must subscribe to a call waiting service for the Answer - Hold Current item to appear when you receive a phone call.

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Related topic

Can I use the phone when the handheld or keyboard is locked?

Use Bluetooth® wireless technology during a call

Alternate between calls

If you subscribe to a call waiting service, you can receive incoming calls while you are already connected to a call.

1.During a call, if you receive an incoming call, click Answer - Hold Current. The current call is put on hold and you are connected to the incoming call.

2.Click the trackwheel.

3.Click Flash to alternate between calls.

Note:

To alternate between two connected calls, you can also press the Enter key.

Mute a call

To mute a call, press the Phone button. Press the Phone button again to turn mute off.

Adjust the phone volume

During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume.

Use other programs during a call

To use other programs during a call, click the trackwheel. Click Home Screen.

Dial using letters

To type a letter during a call, press the Alt key. Type the letter.

To type multiple letters during a call, press the Right Shift key + the Alt key. Type letters. To dial numbers again, press the Right Shift key.

Note:

When you type a letter in a phone number, your handheld dials the number that is associated with the letter on a conventional phone keypad.

Make a three-way call

1.During a call, click the trackwheel.

2.Click 3-Way Call.

3.Type a phone number or click a contact.

4.Press the Enter key twice.

5.During the second call, click the trackwheel.

6.Click Flash.

Notes:

The Active Call screen shows that you are only connected to the second contact even though you are connected to both calls.

To disconnect from the second contact, click the trackwheel. Click Flash.

Related topic

Can I make three-way calls?

Assign a speed dial letter

In the phone, select a contact or phone number. Press and hold any unassigned letter key. Click OK.

Related topic

Assign speed dial to a contact in your address book

Assign speed dial to a contact in your address book

1.In the phone, click the trackwheel.

2.Click View Speed Dial List.

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3.Select an unassigned letter.

4.Click the trackwheel.

5.Click New Speed Dial.

6.Select a contact.

7.Click the trackwheel.

8.Click Add Speed Dial To <contact name>.

Change speed dial assignments

In the phone, click the trackwheel. Click View Speed Dial List. Select a contact or phone number. Click the trackwheel. Perform one of the following actions:

Change the contact assigned to a speed dial letter: Click Edit. Click a new contact. Click Speed Dial <contact name>.

Assign the contact to a different speed dial letter: Click Move. Click a different speed dial letter.

Remove a contact from the speed dial list: Click Delete.

Log calls

Call logs appear when you open the phone. Missed call logs also appear in the messages list.

To set whether call logs appear in the messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in the messages list. Press the Space key.

If you do not want any call logs to appear in the messages list, select None. Press the Space key.

Related topic

Can I set the phone to display frequently called numbers?

Use call logs

In the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions:

Add Notes

Edit Notes

Forward

To delete notes, in the open phone call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field.

Forward calls

1.In the phone options, click Call Forwarding.

2.Select the type of calls that you want to forward.

3.Press the Space key.

4.Select Do Not Forward or the current forwarding phone number.

5.Click the trackwheel.

6.Click Change Number.

7.Select a forwarding phone number from the list.

8.Click the trackwheel.

9.Click Save.

Note:

Before enabling call forwarding, verify that you have call forwarding phone numbers added. For more information, contact your service provider.

Related topics

Can I use call forwarding?

Add a call forwarding phone number

Delete call forwarding phone numbers

How do I edit the phone number to which my calls are forwarded?

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Add a call forwarding phone number

1.In a call forwarding profile, click Do Not Forward.

2.Click Edit Numbers.

3.Click the trackwheel.

4.Click New Number.

5.Type the phone number and click the trackwheel.

6.Click the trackwheel.

7.Click Close.

Related topic

How do I edit the phone number to which my calls are forwarded?

Delete call forwarding phone numbers

1.In a call forwarding profile, click the phone number to which your calls are currently being forwarded.

2.Click Edit Numbers.

3.Click the phone number that you want to delete from the list.

4.Click Delete.

Related topic

How do I edit the phone number to which my calls are forwarded?

About automatic volume control

Automatic volume control adjusts the volume on your handheld when you are using the phone in a loud environment.

Set automatic volume control

1.In the phone options, click Enhanced Audio.

2.Set the Automatic Volume Control field.

3.Click the trackwheel.

4.Click Save.

Related topic

About automatic volume control

About smart dialing

You can specify default country and area codes so that any numbers specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly.

If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the Alt key + the 8 key and type the extension number.

Set default country and area codes

1.In the phone options, click Smart Dialing.

2.Set the Country Code and Area Code fields.

3.In the National Number Length field, set the default length for phone numbers in your country.

4.Click the trackwheel.

5.Click Save.

Note:

When calculating the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.

Related topic

About smart dialing

Set corporate extension dialing

1.In the phone options, click Smart Dialing.

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2.In the Number field, type the main phone number for the corporation.

3.Set how long the handheld waits before dialing extensions.

4.Set the default length for extensions.

5.Click the trackwheel.

6.Click Save.

Related topic

About smart dialing

Set voicemail options

1.In the phone options, click Voicemail.

2.Type a voicemail access number and any additional numbers, such as a password or extension.

3.Click the trackwheel.

4.Click Save.

Notes:

If your handheld is provisioned for voicemail, the voicemail access number might already be completed. For more information on voicemail for your handheld, contact your service provider.

If your handheld is not provisioned for voicemail, you can type the access number for a different voicemail system.

About TTY

You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your handheld to a TTY device, calls that you receive on your handheld are converted to text.

Note:

The TTY option is only available with certain BlackBerry Wireless Handhelds.

Set the TTY option

1.In the phone options, click TTY.

2.Set the TTY Mode field.

3.Click the trackwheel.

4.Click Save.

Related topics

About TTY

Can I use a TTY device with my handheld?

About default call volume

You can specify a default volume level for any call, regardless of whether you adjusted the volume during a previous call.

Set the default call volume

1.In the phone options, click General Options.

2.Set the Default Call Volume field.

3.Click the trackwheel.

4.Click Save.

Related topic

About default call volume

About voice privacy

For enhanced caller privacy over the wireless network, some service providers support the voice privacy service. The voice privacy icon appears on the Active Call screen when voice privacy is in effect. Depending on the status of the wireless network, the voice privacy status might change during a phone call. If voice privacy is active, a small “P” appears on the Home screen.

You can set whether you receive notification when there is a change in voice privacy service during a call.

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Set voice privacy change alert

1.In the phone options, click Sounds.

2.Set the Privacy Alert field.

3.Click the trackwheel.

4.Click Save.

Related topic

About voice privacy

Reset call timers

1.In the phone, click the trackwheel.

2.Click Status.

3.Click Last Call or Total Calls.

4.Click Clear Timer.

5.Click the trackwheel.

6.Click Save.

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Browser

About the browser

Go to a web page

Use the browser

View images

Copy a link, image, or web page address

Send a link or image in a message

Save an image

Manage saved images

Save web page requests

Create a bookmark

Change bookmarks

Clear the browser caches

About WTLS

Browser — frequently asked questions

About the browser

Your handheld supports multiple browser types. Depending on your service provider and your integration option, more than one browser might appear. Your service provider might also change the browser name to reflect available services.

The WAP Browser on your handheld is optimized for viewing WML web pages.

The BlackBerry Browser is optimized for viewing HTML web pages. If your handheld is integrated with an account using the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you to view your corporate intranet. For more information, contact your system administrator.

The Internet Browser, available from some service providers, is also optimized for viewing HTML web pages. For more information on Internet Browser support, contact your service provider.

Go to a web page

In the browser, click the trackwheel. Click Go To. Type a web address. Click OK.

Notes:

To insert a period, press the Space key.

To insert a slash mark (/), press the Shift key + the Space key.

The Go To dialog box tracks the web addresses that you type. To go to a web page on the list, select the web address and click the trackwheel.

Use the browser

Navigate web pages using your handheld browser the same way that you navigate using a desktop browser.

To select text and images when you scroll through a web page, click the trackwheel. Click Select Mode.

To select only links and fields when you scroll through a web page, click the trackwheel. Click View Mode.

To follow a link, click the link. Click Get Link.

To stop loading a web page, click the trackwheel. Click Stop.

To view the previous web page in the history, click the trackwheel. Click Back.

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To view the next web page in the history, click the trackwheel. Click Forward.

To go to your home page, click the trackwheel. Click Home.

To view a list of the last 20 web pages, click the trackwheel. Click History.

To refresh the current web page, click the trackwheel. Click Refresh.

To view the address for the current web page, click the trackwheel. Click Page Address.

To view the address for a link, click the link. Click Link Address.

To view the address for an image, click the image. Click Image Address.

To move the browser to the background to use another program, click the trackwheel. Click Hide.

To close the browser, click the trackwheel. Click Close.

View images

To set how images load in your browser, in the browser options, click Browser Configuration. To load images while the page is loading, set the Show Images field. To show image placeholders if images do not load, set the Show Image Placeholders field to Yes.

To view an image on its own page, click the trackwheel. Click Full Image. To return to the web page, click the trackwheel. Click Back.

If you set the Show Images field to No, images are not loaded when you load the web page. To load some of the images after the web page is loaded, click the trackwheel. Click More Images. To load all the images, click the trackwheel. Click All Images.

Copy a link, image, or web page address

On a web page, click a link or image. Click Link Address, Image Address, or Page Address. Click Copy Address.

To paste the link address, image address, or page address, place the cursor where you want to insert the copied text. Click the trackwheel. Click Paste.

Related topic

How do I select images and text on a web page?

Send a link or image in a message

1.On a web page, click a link or image.

2.Click Link Address or Image Address.

3.Click Send Address.

4.Click a contact.

5.Click Email <contact>.

6.Send your message.

Note:

To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Click a contact. Click Email <contact>. Send your message.

Related topic

How do I select images and text on a web page?

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Save an image

You can save .jpeg, .png, .gif, and .bmp web page images in the pictures list. Saving an image in the pictures list enables you to set the image as a screen saver, or open the image at any time. On a web page, click an image. Click Save Image. Save your changes.

Notes:

The Save Image field is only available for BlackBerry Wireless Handhelds with color screens.

Depending on your service provider, you might not be able to save images.

Related topics

Use a screen saver

Set the Home screen background image

How do I select images and text on a web page?

Manage saved images

In the pictures list, click an image. Perform one of the following actions:

Open

Delete

Save web page requests

While a web page is loading, you can save the web page request in the messages list. Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load. Click the trackwheel. Click Save Request.

You can also save a web page that has finished loading in the messages list. Saving a fully loaded web page enables you to open the text on the web page at any time. On the web page, click the trackwheel. Click Save Page.

Note:

A saved web page displays content that was current at the time the web page was saved. To update the content on a saved page, click the trackwheel. Click Refresh.

Create a bookmark

Navigate to the web page that you want to bookmark. Click the trackwheel. Click Add Bookmark.

Change bookmarks

In the bookmarks list, click a bookmark. Perform one of the following actions:

Edit Bookmark

Delete Bookmark

Related topic

Organize bookmarks into folders

Organize bookmarks into folders

In the bookmarks list, click a folder. Perform one of the following actions:

Add a folder: Click Add Subfolder.

Open a bookmark folder with subfolders: Click Expand.

Close a bookmark folder with subfolders: Click Collapse.

Rename a folder: Click the trackwheel. Click Rename Folder.

To move a bookmark into a folder, click a bookmark. Click Move Bookmark. Roll the trackwheel to the new location. Click the trackwheel.

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Clear the browser caches

In the browser options, click Cache Operations. Click the trackwheel. Click the button for the type of cache that you want to clear.

About WTLS

Wireless Transport Layer Security (WTLS) is the WAP Browser security layer that provides security for WAP services.

If you are using the BlackBerry Desktop Software, you can load WTLS using the Application Loader tool. For more information on loading optional programs, refer to the BlackBerry Desktop Software Online Help.

If your handheld is integrated with an account using a BlackBerry Enterprise Server™ and you are not using the BlackBerry Desktop Software, contact your system administrator for information on using WTLS on your handheld.

Related topic

What options can I set for WAP Browser security?

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Downloading

Download an application

Manage applications

Prevent third-party applications from transmitting data

Download a ring tone

Manage downloaded ring tones

Enable browser push

Downloading — frequently asked questions

Download an application

On a web page, click the link for the application. Click Get Link. Click Download. Click OK.

Related topics

Why did a new program appear on my handheld?

Legal notice

Manage applications

To view a list of applications, in the handheld options, click Applications.

To view details for any third-party applications, click an application. Click Properties.

To delete a third-party application, click an application. Click Delete.

Related topic

Legal notice

Download a ring tone

1.On a web page, click the .mid file link.

2.Click Get Link.

3.Click Save.

4.Type a name for the ring tone.

5.Click Save.

6.Click OK.

Related topics

Can I listen to a ring tone before I download it?

Manage downloaded ring tones

Set profiles

Legal notice

About browser push

Browser push enables you to receive content from web applications without requesting it. For example, you can receive updates or notifications for weather, stock quotes, or news.

You can enable browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you.

Set notification for different types of browser push information, including service load information (web pages or applications), service indication information (web page addresses or messages), or other types of information.

When you receive a notification, an icon appears in the messages list. Depending on how you configure browser push, other notifications might also appear.

Notes:

If you set the browser push notification to Auto, a dialog box might also appear, if specified by the sender.

If you set the browser push notification to Prompt, a dialog box always appears.

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If you set the browser push notification to Reject, you receive no additional notification.

Enable browser push

1.In the handheld options, click Browser Push.

2.Select one or more of the check boxes.

3.Set the options for the types of browser push notification.

4.Click the trackwheel.

5.Click Save.

Note:

If you enable browser push notification for your WAP Browser, you can also select the Allow WAP Push Applications check box.

Related topic

About browser push

Downloading — frequently asked questions

Why can’t I load a new program onto my handheld?

Why did a new program appear on my handheld?

What software version do I have on my handheld?

Can I listen to a ring tone before I download it?

Why can’t I load a new program onto my handheld?

Verify that your handheld radio is turned on and that you are within an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.

Your handheld must also have sufficient available memory to load a program.

If the program still does not load and your handheld is integrated with an account using a BlackBerry Enterprise Server™, certain programs might not be available to you. For more information, contact your system administrator.

Why did a new program appear on my handheld?

If your handheld is integrated with an account using BlackBerry Enterprise Server™ version 4.0, your system administrator can provision selected programs over the wireless network. For more information, contact your system administrator.

Can I listen to a ring tone before I download it?

Yes. On a web page, click the .mid file link. Click Get Link. To preview the ring tone, click the Play button. To stop listening to the ring tone, click the Stop button.

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