Black Box KV3004A, KV3304A, KV3404A, KV3204A User Manual

0 (0)

®

 

July 2010

NETWORK SERVICES

KV3004A

KV3204A

KV3304A

KV3404A

 

 

 

 

 

 

ServSwitch Wizard VGA (USB)

Control up to four VGA video-equipped computer systems and share peripherals among them.

KV3004A supports one video head per channel, KV3204A supports two, KV3304A supports three, and KV3404A supports four.

Customer

Support

Information

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.blackbox.com • E-mail: info@blackbox.com

ServSwitch Wizard VGA (USB)

Trademarks Used in this Manual

Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc.

Linux is registered trademark of Linus Torvalds.

Windows is a registered trademark of Microsoft Corporation.

NetWare is a registered trademark of Novell, Inc.

Sun is a trademark of Sun Microsystems, Inc.

Unix is a registered trademark of UNIX System Laboratories, Inc.

BSD is a registered trademark of UUNet Technologies, Inc.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

We‘re here to help! If you have any questions about your application or our products, contact Black Box Tech Support at 724-746-5500 or go to blackbox.com and click on “Talk to Black Box.”

You’ll be live with one of our technical experts in less than 20 seconds.

Page

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FCC and IC RFI Statements

Federal Communications Commission and Industry Canada Radio Frequency Interference

Statements

This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used

properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct

the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

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ServSwitch Wizard VGA (USB)

Instrucciones de Seguridad

(Normas Oficiales Mexicanas Electrical Safety Statement)

1.Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2.Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3.Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4.Todas las instrucciones de operación y uso deben ser seguidas.

5.El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6.El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7.El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8.Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.

9.El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.

10.El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.

11.El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.

12.Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13.Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14.El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15.En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16.El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17.Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18.Servicio por personal calificado deberá ser provisto cuando:

A:El cable de poder o el contacto ha sido dañado; u

B:Objectos han caído o líquido ha sido derramado dentro del aparato; o

C:El aparato ha sido expuesto a la lluvia; o

D:El aparato parece no operar normalmente o muestra un cambio en su desempeño; o

E:El aparato ha sido tirado o su cubierta ha sido dañada.

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Table of Contents

Contents

 

1. Specifications..............................................................................................................................................................................

6

2. Overview....................................................................................................................................................................................

7

2.1 Introduction.......................................................................................................................................................................

7

2.2 Features.............................................................................................................................................................................

8

2.3 What‘s Included................................................................................................................................................................

8

2.4 Additional Items You May Need........................................................................................................................................

8

2.5 Hardware Description, Single Head Version (KV3004A)....................................................................................................

9

2.6 Hardware Description, Multi Head Versions (KV3204A, KV3304A, KV3404A)................................................................

11

3. Installation.................................................................................................................................................................................

13

3.1 Mounting.........................................................................................................................................................................

13

3.2 Connections....................................................................................................................................................................

14

3.2.1 User console.......................................................................................................................................................

14

3.2.2 Computer systems..............................................................................................................................................

16

3.2.3 Power in connection...........................................................................................................................................

18

3.2.4 Channel switching by external control................................................................................................................

19

3.2.5 Synchronizing multiple units...............................................................................................................................

21

3.2.6 Managing EDID video display information..........................................................................................................

22

4. Configuration............................................................................................................................................................................

23

4.1 Using the Configuration Menu........................................................................................................................................

23

4.2 General configuration.....................................................................................................................................................

25

4.2.1 Changing hotkeys...............................................................................................................................................

25

4.2.2 Mouse switching................................................................................................................................................

25

4.2.3 OPTIONS port speed..........................................................................................................................................

25

4.2.4 OPTIONS port channel control behavior.............................................................................................................

26

4.2.5 Switching mode..................................................................................................................................................

26

4.2.6 Miscellaneous functions......................................................................................................................................

27

4.3 Performing upgrades.......................................................................................................................................................

28

5. Operation.................................................................................................................................................................................

30

5.1 Selecting a computer.......................................................................................................................................................

30

5.1.1 Selecting a computer using the front panel.........................................................................................................

30

5.1.2 Selecting a computer using hotkeys...................................................................................................................

31

5.1.3 Selecting a computer using the mouse buttons..................................................................................................

32

5.2 Locking access to the computers.....................................................................................................................................

33

5.3 Autoscanning..................................................................................................................................................................

34

Appendix A. What is True Emulation?...........................................................................................................................................

36

Appendix B. Default EDID video modes........................................................................................................................................

38

Appendix C. Cable pin-outs..........................................................................................................................................................

39

Appendix D. Safety information....................................................................................................................................................

40

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ServSwitch Wizard VGA (USB)

1. Specifications

Approvals:

CE, FCC

Hardware Compatibility: All computers with VGA analog video and USB interfaces

Software Compatibility: Operates with all known software and operating systems including Windows®, Linux®, Unix®, BSD, all Sun® OS, all Mac® OS, NetWare®, etc.

Connectors:

Video:

15-way female D-sub

 

 

Keyboard/Mouse: USB Type A female

 

 

Switched USB:

USB 2.0 Type A female

 

 

Audio:

3.5-mm stereo jack

 

 

Other:

Modular 10p10c for Flash upgrade, sync with other KV3x04A switches

 

 

and RS-232 triggered power switches

Operating Temperature:

32 to 104°F (0 to 40°C)

 

Power:

2.5mm DC jack (power adapter included)

 

 

Input:

100–240 VAC, 50/60 Hz

 

 

Output:

5VDC, 2.5A or 4A

 

 

Consumption:

KV3004A:

12.5 watts

 

 

KV3204A, KV3304A, KV3404A:

20 watts

Size:

KV3004A: 1.73"H (1U) x 9.21"W x 4.72"D (4.39 x 23.39 x 11.99 cm)

 

KV3204A, KV3304A, KV3404A: 4.375"H (2.5U) x 9.21"W x 4.72"D (11.13 x 23.39 x 11.99 cm)

Weight:

KV3004A: 1.87 lb. (0.85 kg);

 

 

KV3204A: 2 lb. (0.91 kg)

 

 

KV3304A: 2.1 lb. (0.95 kg);

 

 

KV3404A: 2.2 lb. (1 kg)

 

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Chapter 2: Overview

2. Overview

2.1 Introduction

There are four versions of the four-way ServSwitch Wizard™ VGA (USB), each of which allows a single operator to control up to four computer systems and share peripherals among them in a very flexible manner. The KV3004A can support one video head per channel, whereas the slightly larger KV3204A, KV3304A and KV3404A units support two, three and four video heads per channel, respectively.

In addition to impressive VGA video performance, these units offer more than just straight switching between four systems. The KVM, speakers and two separate USB devices attached to the ServSwitch Wizard VGA (USB) units can either be switched in unison, as normal, or you can mix your peripherals between any of the systems to suit your current tasks. For instance, you could be creating emails on one system, listening to a soundtrack from another while a third is sending documents to your printer and a fourth performing another task with a different USB peripheral. The ServSwitch Wizard VGA (USB) front panels make it straightforward to control which peripherals should connect to each system.

The ServSwitch Wizard VGA (USB) units feature True Emulation (see Appendix A for more details) which ensures that the full characteristics of the connected keyboard and mouse are passed to every system.

Multiscreen versions

The ServSwitch Wizard VGA (USB) range includes separate models to support one, two, three or four video heads per channel.

Intelligent display information

The ServSwitch Wizard VGA (USB) units use our EDID Emulation feature to ensure that all computers are supplied with the correct information about each

connected video display.

KVM

SPK

1

2

COMPUTER

KVM SPK USB1 USB2

MODE

USB Remote wakeup

The USB Remote Wakeup feature is fully supported. Any connected computer can go into sleep mode and be awakened (when its channel is selected) as soon as you press a key or move the mouse. The computer and peripherals must support the USB Remote Wakeup feature.

Multiple switching

The attached peripheral devices can be switched collectively to any computer system, or can be linked to separate systems to achieve multiple tasks in parallel. Multiple switching can be controlled from the onscreen menu or using the front panel buttons.

True Emulation

Earlier USB KVM switches relied upon standard keyboard and mouse templates to inform each computer system how to deal with the connected peripherals. The ServSwitch Wizard VGA (USB) range succeeds in harvesting

the true identities of the connected keyboard and mouse and presents those ‘real’ profiles concurrently to every system. Thus, specialist keyboards and mice can be fully supported.

Figure 2-1. Overview of the ServSwitch Wizard VGA (USB).

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ServSwitch Wizard VGA (USB)

2.2 Features

Multiscreen Versions

The ServSwitch Wizard VGA (USB) includes separate models to support one, two, three, or four video heads per channel.

Multiple Switching

The attached peripheral devices can be switched collectively to any computer system, or they can be linked to separate systems to achieve multiple tasks in parallel. Multiple switching can be controlled from the on-screen menu or using the front-panel buttons.

Analog Video

The ServSwitch Wizard VGA (USB) uses VGA connectors throughout for full compatibility with legacy analog systems.

True Emulation

Earlier USB KVM switches relied upon standard keyboard and mouse templates to tell each computer system how to deal with the connected peripherals. The ServSwitch Wizard VGA (USB) range gathers the true identities of the connected keyboard and mouse and presents those “real” profiles concurrently to every system. Thus, specialized keyboards and mice can be fully supported.

Intelligent Display Information

The ServSwitch Wizard VGA (USB) uses an EDID emulation feature to ensure that all computers are supplied with the correct information about each connected video display.

USB Remote Wakeup

The ServSwitch Wizard VGA (USB) fully supports the USB Remote Wakeup feature. Any connected computer can go into sleep mode and be awakened (when its channel is selected) as soon as you press a key or move the mouse. Note that the computer and peripherals must also support the USB Remote Wakeup feature.

2.3 What‘s Included

Your package should include the following items. If anything is missing or damaged, contact Black Box at 724-746-5500 or info@blackbox.com.

ServSwitch Wizard VGA (USB) unit

Power adapter and power cord

(4) Self-adhesive feet

CD-ROM containing this user manual in PDF format

2.4 Additional Items You May Need

VGA video cable (P/N: EVNPS06)

USB cable (type-A to type-B) not exceeding 15 feet/5m (P/N: USB05)

Composite 2-in-1 VGA and USB cable (P/N: EHN810)

3.5mm Audio cable (P/N: EJ110)

Flash upgrade adapter (P/N: FA4509F)*

(2) 19" rackmount brackets and (4) screws (P/N: RMK2004)*

*The FA4509F Flash upgrade adapter comes unassembled; refer to Appendix C for pinning. You will also need a standard RJ45 Ethernet Patch Cord to connect the adapter to the KVM switch. Verify the computer’s serial connector first prior to ordering as some computers may not have a DB9 connector.

*The rackmount bracket is compatible with the KV3004A model only

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Chapter 2: Overview

2.5 Hardware Description, Single Head Version (KV3004A)

2.5.1 Front Panel

Figure 2-1 shows the front panel of the unit. Table 2-2 describes its components:

COMPUTER

KVM SPK USB1 USB2

MODE

 

 

1

2

3

 

 

 

Figure 2-2. Front panel.

 

 

 

 

Table 2-1. Front panel components.

 

Number

Component

Description

 

1

COMPUTER button

Press to change to the next computer channel.

2

Indicators

The four indicators (KVM, SPK, USB1, USB2) show which peripherals are switched

 

 

to the current computer channel or (as you begin pressing the MODE button) the

 

 

peripherals that will be switched during the next press(es) of the COMPUTER button.

 

 

The seven-segment numeric display indicates the computer channel that is currently

 

 

active.

 

 

3

MODE button

Press to determine which peripherals should be switched to another computer channel

 

 

(will occur when you press the COMPUTER button).

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ServSwitch Wizard VGA (USB)

2.5.2 Rear Panel

Figure 2-3 shows the rear panel of the unit. Table 2-2 describes its components:

5V

2.5A

12

11

11

11

11

INDOOR

 

USER

 

4

 

 

3

 

2

 

1

 

USE

 

 

 

 

 

 

USB 1

ONLY

 

CONSOLE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB 2

 

 

 

OPTIONS

 

 

 

 

 

 

 

 

USB2.0

 

 

 

 

 

 

 

 

 

 

 

SWITCHED

4

5

6

7

8

9

8

9

8

9

8

9

10

Figure 2-3. Rear panel.

 

 

 

Table 2-2. Rear panel components.

Number

Component

Description

4

 

2.5-mm Barrel connector

Power input or power supply connects here.

5

 

(2) USB Type A connectors

Connect the console’s USB keyboard and mouse to these connectors.

6

 

3.5-mm RCA connector

User console audio port: Connect optional speakers to this connector.

7

 

RJ-45 port

*Options port: This top 10p10c port is used to allow external control of channel

 

 

 

switching and also to update the internal firmware when necessary by connecting to

 

 

 

a computer.

8

 

(4) USB Type B connectors

Connect to a USB port on each computer.

9

(4) 3.5-mm RCA connectors

Connect to the speaker output socket on each computer (optional connection).

10 (2) USB Type A connectors

Connect to the console's USB 2.0 peripheral devices (optional connection).

11

 

(4) VGA connectors

Connect to the video output port of each computer.

12

 

VGA connector

Connect to the console's video monitor

*NOTE: The OPTIONS port uses a 10p10c socket, which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs for both types of connectors are listed in Appendix C.

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Chapter 2: Overview

2.6 Hardware Description, Multi Head Versions (KV3204A, KV3304A, KV3404A)

2.6.1 Front Panel

Figure 2-4 shows the front panel of the unit. Table 2-3 describes its components:

COMPUTER

KVM SPK USB1 USB2

MODE

V1 V2 V3 V4

 

 

1

2

3

 

 

 

Figure 2-4. Front panel.

 

 

 

 

Table 2-3. Front panel components.

 

Number

Component

Description

 

1

COMPUTER button

Press to change to the next computer channel.

2

Indicators

The four upper indicators (KVM, SPK, USB1, USB2) show which peripherals are switched

 

 

to the current computer channel or (as you begin pressing the MODE button) the

 

 

peripherals that will be switched during the next press(es) of the COMPUTER button.

 

 

The four lower indicators, labeled V1 to V4, show the video channels being switched.

 

 

The seven-segment numeric display indicates the computer channel that is currently

 

 

active.

 

 

3

MODE button

Press to determine which peripherals should be switched to another computer channel

 

 

(will occur when you press the COMPUTER button).

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Black Box KV3004A, KV3304A, KV3404A, KV3204A User Manual

ServSwitch Wizard VGA (USB)

2.6.2 Rear Panel

Figure 2-5 shows the rear panel of the unit. Table 2-4 describes its components:

12

11

11

11

11

V4

INDOOR

USE

ONLY

V3

V2

USER

CONSOLE

5V

4A

4 5 6

Number Component

42.5-mm Barrel connector

5(2) USB Type A connectors

63.5-mm RCA connector

7RJ-45 port

4

3

2

1

V1

USB 1

USB 2

OPTIONS

USB2.0

SWITCHED

7 8 9 8 9 8 9 8 9 10

Figure 2-5. Rear panel.

Table 2-4. Rear panel components.

Description

Power input or power supply connects here.

Connect the console’s USB keyboard and mouse to these connectors. User console audio port: Connect optional speakers to this connector.

*Options port: This top 10p10c port is used to allow external control of channel switching and also to update the internal firmware when necessary by connectng to a computer.

8

(4) USB Type B connectors

Connect to a USB port on each computer.

9

(4) 3.5-mm RCA connectors

Connect to the speaker output socket on each computer (optional connection).

10

(2) USB Type A connectors

Connect to the console's USB 2.0 peripheral devices (optional connection).

11

(8, 12 or 16) VGA connectors

Connect to the video output ports of each computer.

12

(2, 3 or 4) VGA connectors

Connect to the console's video monitors to enable multiple video streams from each

 

 

computer to be switched to up to four video monitors.

*NOTE: The OPTIONS port uses a 10p10c socket, which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs for both types of

connectors are listed in Appendix C.

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Chapter 3: Installation

3. Installation

3.1 Mounting

There are two main mounting methods:

Via the (4) supplied self-adhesive rubber feet

Via optional rackmount brackets (KV3004A model only) using RMK4007

Rack brackets (KV3004A model only)

The optional brackets (plus four screws), enable the unit to be secured within a standard rack slot. See Figure 3-1.

5V 2.5A

INDOOR OUSE NLY

USER

CONSOLE

OPTIONS

4

 

USB2.0

 

SWITCHED

USB2

Figure 3-1. Rackmount brackets (KV3004A only).

NOTE: Both the ServSwitch Wizard VGA (USB) unit and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them in locations where air cannot circulate to cool the equipment. Do not operate the equipment in ambient temperatures exceeding 104° F (40° C). Do not place the products in contact with equipment whose surface temperature exceeds 104° F (40° C).

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