Black Box ACUVREM, ACU1022A, ACUREMSW, ACU1049A, ACU1028A User Manual

0 (0)
Black Box ACUVREM, ACU1022A, ACUREMSW, ACU1049A, ACU1028A User Manual

November 2009

CAT5 KVM Extender

ACU1022A

ACU1028A

ACU1049A

ACUVREM

ACUREMSW

THE SERVSWITCHFAMILY

Welcome to the ServSwitch™ Family!

Thank you for purchasing a BLACK BOX® ServSwitch™ Brand CAT5 KVM Extender model! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system will save you money, time, and effort.

That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-size-fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no more, no less.” Why not a single user station (monitor, keyboard, and mouse) for multiple computers—even computers of different platforms? Why not a pair of user stations, each of which can control multiple computers? Why not multiple user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. Do you have just two PCs, and need an economical alternative to keeping two monitors, keyboards, and mice on your desk? Or do you need to share dozens of computers, including a mix of IBM® PC, RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI™ compatibles among multiple users with different access levels? Does your switch have to sit solidly on a worktable and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSwitch system that’s just right for you.

The ServSwitch™ family from Black Box—the one-stop answer for all your KVM-switching needs!

This manual will tell you all about your new ServSwitch™ Brand CAT5 KVM Extender, including how to install, operate, and troubleshoot it. For an introduction to the Extender, see Chapter 2. The Extender product codes covered in this manual are:

ACU1022A

ACU1028A

ACU1049A

 

ACUVREM

ACUREMSW

User Guide Revision: 2.0 (November 2009)

1

THE SERVSWITCHFAMILY

Copyrights and Trademarks

©2002/2009. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer.

Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product without notice.

The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer’s control (whether environmental or installation related). The manufacturer shall not be responsible for any loss, damage, or injury arising directly, indirectly, or consequently from the use of this product.

Cautions and Notes

The following symbols are used in this guide:

CAUTION. This indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property, loss of data, or personal injury.

NOTE. This indicates important information to help you make the best use of this product.

2

FCC/CDC STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par le Ministère des Communications du Canada.

3

DECLARATION OF CONFORMITY

EUROPEAN UNION COMPLIANCE STATEMENT

WARNING!

This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user might be required to take adequate remedial measures.

This product complies with the following harmonized standards for Information Technology Equipment: EN55022:2006 (Class A), EN55024:1998 + A1:2001 + A2:2003.

To maintain compliance the use of correctly installed shielded (STP/FTP) interconnection cable is advised. Only use CPU cables and power supplies provided (or recommended) for use with this product.

When used in environments that have high levels of electromagnetic interference or excessive power ground noise, you may experience disturbances to video and/or data transmission. If this is the case, please refer to the Troubleshooting section of the User Guide for further information, or contact Technical Support. In electrically noisy environments, the use of shielded (STP/FTP) rather than unshielded (UTP) interconnection cable is recommended.

4

NOM STATEMENT

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1.Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2.Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3.Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4.Todas las instrucciones de operación y uso deben ser seguidas.

5.El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6.El aparato eléctrico debe ser usado únicamente con carritos o pedestals que sean recomendados por el fabricante.

7.El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8.Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.

9.El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.

10.El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.

11.El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.

12.Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13.Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

5

NOM STATEMENT

14.El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15.En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16.El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17.Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18.Servicio por personal calificado deberá ser provisto cuando:

A:El cable de poder o el contacto ha sido dañado; u

B:Objectos han caído o líquido ha sido derramado dentro del aparato; o

C:El aparato ha sido expuesto a la lluvia; o

D:El aparato parece no operar normalmente o muestra un cambio en su desempeño; o

E:El aparato ha sido tirado o su cubierta ha sido dañada.

6

CONTENTS

Safety Precautions and Installation Guidelines

To ensure reliable and safe long-term operation please note the following installation guidelines:

Do not use to link between buildings.

Only use in dry, indoor environments.

If the building has 3-phase AC power, try to ensure that equipment connected to the Local and Remote Units is on the same phase.

Try not to route the CATx link cable alongside power cables.

The use of shielded CATx cable is recommended to maintain compliance.

Ensure that the system connected to the Local Unit is connected to power ground.

Ensure that the monitor connected to the Remote Unit is connected to power ground and does not use an isolated power supply.

The Remote Unit and any power supplies can get warm. Do not situate them in an enclosed space without any airflow.

Do not place the power supply directly on top of the Remote Unit.

This product is not suitable for use in isolated medical environments.

To safeguard against personal injury and avoid possible damage to equipment or property, please observe the following:

Only use power supplies originally supplied with the product or manufacturer-approved replacements. Do not attempt to dismantle or repair any power supply. Do not use a power supply if it appears to be defective or has a damaged case.

Connect all power supplies to grounded outlets. In each case, ensure that the ground connection is maintained from the outlet socket through to the power supply’s AC power input.

Do not attempt to modify or repair this product, or make a connection from the CATx link interface (RJ45) to any other products, especially telecommunications or network equipment.

7

CONTENTS

 

 

Contents

 

1.

Quick Setup

10

2.

Overview 11

 

 

2.1

Introduction

11

 

2.2

Glossary

11

 

2.3

Features

13

 

2.4

Product Range

14

 

2.5

Compatibility

15

 

2.6

How to Use This Guide

16

3.

Installation

17

 

3.1

Package Contents

17

 

3.2

Interconnection Cable Requirements

18

 

3.3

Remote Unit Installation

19

 

3.4

Connecting the Remote Unit

21

 

3.5

Local Unit Installation

24

 

3.6

Connection to Local Hubs

26

4.

Remote Unit Configuration & Operation

28

 

4.1

Video Configuration Overview

28

 

4.2

Video Adjustments

29

 

4.3

Other Remote Configuration & Operation Options

31

5.

Local Unit Operation

33

 

5.1

Overview

33

 

5.2

Operation of Dual Access Local Units

34

6.

Troubleshooting & FAQ

36

 

6.1

Video

36

 

6.2

Audio

37

 

6.3

Serial

37

 

6.4

Keyboard & Mouse

38

 

6.5

General Questions

39

8

CONTENTS

Appendix A: Example Applications

40

Appendix B: Rack Mount Options

44

Appendix C: Advanced Cabling Issues (Skew)

45

Appendix D: Audio/Serial Ports

47

Appendix E: Calling Black Box

49

Appendix F: Specifications

50

9

QUICK SETUP

1.Quick Setup

This section briefly describes how to install your KVM extender system and optimize the video signals. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual.

. Set Cable Length Jumpers

Remove Remote Unit cover and set all three jumpers to position for Interconnect cable length (see page 19)

Install system

1.Connect Remote Unit to KVM and audio/serial devices (if present).

2.Connect Local Unit or Extender Hub to CPU.

3.Connect Remote and Local Units with compatible CAT5/5e Interconnect cable.

4.Power up system.

View Test Card

ftp://ftp.blackbox.com/connectivity/ServSwitch/

Adjust EQ and Peak controls

Optimize video quality on Remote console monitor

Any Problems? See Installation and Troubleshooting sections.

Provides useful image for adjusting video.

10

OVERVIEW

2.Overview

2.1Introduction

TheServSwitch™ Brand CAT5 KVM Extender products described in this manual enable high-resolution video, PS/2 keyboard and mouse, stereo audio, and serial port signals to be communicated up to 300m over Category 5/5e (CATx) cable.

A basic KVM extension system comprises a Local Unit (transmitter) and a Remote Unit (receiver). The Local Unit connects directly to the computer (or a KVM switch system) using the supplied cable(s). The user console (keyboard, mouse and monitor) attaches to the Remote Unit. The Remote and Local Units communicate video and data information along the connecting CATx cable (see Figure 1).

Within the product range, models are available with combinations of the following:

Audio transmission: bi-directional stereo audio (16-bit digitized).

Serial transmission: transparent serial COM port (to 19.2Kbps).

Dual access: allowing a second user console at the Local Unit.

KVM switch allowing additional CPU to be connected to Remote Unit and used as console.

2.2Glossary

The following terms are used in this guide:

CATx

Any Category 5, 5e, 6 or higher cable.

 

 

PSU

Power Supply Unit.

 

 

KVM

Keyboard, Video and Mouse.

 

 

Console

A keyboard, monitor, and mouse, plus optional serial devices.

 

 

Dual Access

A system allowing connection of local and remote user consoles.

 

 

11

OVERVIEW

Local Access

ACU1009A, ACU1008A Local Unit and ACU1005A kits

only.

KVM extension over CAT5/5e cables up to 300m.

Remote Unit

Serial and Audio Transmission

KVM Switch

Kits:

Kit: ACU1049A

ACU1022A,ACU1028A

Remote Unit:

Remote Unit:

ACUREMSW

ACUVREM

 

Figure 1

ServSwitch™ Brand CAT5 KVM Extender system

12

OVERVIEW

2.3Features

All members of the ServSwitch™ Brand CAT5 KVM Extender product family described here offer the following features:

Support for high video resolution over extended distances: 1600x1200@60Hz up to 65m

1280x1024@75Hz up to 120m 1024x768@75Hz up to 300m

Adjustable video equalization compensates for loss of image quality over extended cable lengths.

Fully buffered signals to ensure consistent remote operation of your PC.

DDC emulation in Local Unit ensures compatibility for all standard graphics modes (except for SUN models).

Intelligent PS/2 keyboard and mouse emulation ensures PCs do not lock-up and allows peripherals to be hot-plugged.

Dual-Access models allow local or remote operation.

Audio/serial models only: Transparent serial port (on certain models) enables any serial device to be extended (up to 19.2K Baud). The serial port may be used to extend one device (requiring handshaking lines), or up to three simple serial devices (no handshaking).

Audio/serial models only: Bi-directional stereo audio (16-bit digitized) support on certain models enables high-quality audio extension.

Switching models only: KVM switch for connecting additional PC to Remote Unit.

Local Units are normally powered directly by the PC (or switch).

Private Mode on dual-access models allows a local user to lock out the remote.

Rack mount options available.

Surge protection on each RJ45 port.

Remote Units are fully compatible with ServSwitch™ Brand CAT5 KVM Extender Local Hubs.

CPU cables included (certain models).

13

OVERVIEW

2.4Product Range

This manual describes the following five products from the ServSwitch™ Brand CAT5 KVM Extender range:

KVM, Audio and Serial Extension kits

ACU1022A

Single Video Channel, PS/2 KB & Mouse, Serial, Stereo Audio

Local Unit (Single Access) + Remote Unit

 

 

Single Video Channel, PS/2 KB & Mouse, Serial, Stereo Audio

ACU1028A

Local Unit (Dual Access) + Remote Unit

 

 

 

KVM Extension and Remote KVM Switching kits

 

Single Video Channel, PS/2 KB & Mouse

 

ACU1049A

Local Unit (Dual Access) + Remote Unit

 

Remote Unit incorporates KVM switch

 

 

Remote Units only

 

 

 

ACUVREM

Single Video Channel, PS/2 KB & Mouse, Serial, Stereo Audio

 

 

ACUREMSW

Single Video Channel, PS/2 KB & Mouse, KVM Switch

 

 

14

OVERVIEW

2.5Compatibility

Interface Compatibility

PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware.

PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice. To connect to a PC that does not have a PS/2 mouse port, an active serial converter is required - Model: AC244A.

Audio: Input and output are line-level. Amplified speakers are required. A microphone may be directly connected to the Remote Unit (optional pre-amplification).

Serial: Transparent up to 19.2K Baud (38.4K operation may be possible with some devices). The following serial signals are extended: TX, RX, RTS, CTS, DTR, DSR. In rare cases, a wiring adaptor may be required to transfer RI and DCD.

Video: VGA to SXGA. Separate sync, composite sync, or sync-on-green. Maximum resolution and refresh rates depend on cable length and cable type (see Appendix F: Specifications, page 50).

Extender Compatibility

You can use ServSwitch™ Brand products belonging to the same family in any combination. However, it is not possible to mix Standard and Audio products within a system.

 

Family

CAT5

CATx

Micro

Hubs

 

Standard

ACU1001A

ACU2001A

ACU3001A

ACU1006RA

 

 

ACU1009A

ACU2009A

ACU3009A

ACU1006DRA

 

 

ACU1049A

ACU2201A-R2

ACUMREM

ACU1012RA

 

 

ACUREM

ACUR001A

ACU1006MRA

 

 

 

 

ACUREMSW

ACUR002A

 

 

 

 

 

 

ACUR004A

 

 

 

 

 

 

 

 

 

 

 

Audio

ACU1022A

ACU2022A

ACU3022A

ACU1006VRA

 

 

ACU1028A

ACU2028A

ACUWREM

ACU1006DVRA

 

 

ACUVREM

ACU2222A-R2

ACU1006MRVA

 

 

 

 

 

ACURA001A

 

 

 

 

 

 

ACURA002A

 

 

 

 

 

 

ACURA004A

 

 

 

 

 

 

 

 

 

 

 

Serial

ACU1002A

 

 

ACU1006SRA

 

 

ACU1008A

 

 

ACU1006DSRA

 

 

ACUSREM

 

 

 

 

 

 

 

 

 

 

 

 

SUN

ACU1004A

 

 

 

 

 

 

ACU1005A

 

 

 

 

 

 

 

 

 

 

 

 

PS/2

 

 

ACU1007A

 

 

 

No Video

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

15

OVERVIEW

2.6How to Use This Guide

This guide describes the installation and configuration of Standard and Serial members of the ServSwitch™ Brand CAT5 KVM Extender range. Although the connection and operation of these systems is relatively straightforward, you should consider the following before getting started:

Connection & Compatibility

If you have purchased an Extender kit, this will contain all the cables required to connect the Local Unit to your PC or KVM switch. The remote console (keyboard, monitor and mouse) and any serial equipment connect directly to the Remote Unit.

If you have purchased a Remote Unit, ensure that it is compatible with your Local Unit or hub (see Extender Compatibility, page 15).

For information about connection and installation, see Installation, page 17.

Interconnection Cable

You will need CATx cable, terminated with RJ45 plugs, to connect the Local and Remote Units (see Interconnection Cable Requirements, page 18).

Adjusting Video

Video signals become distorted when transmitted over CATx cable. To get the best from your extender system, it is essential that you adjust the Remote Unit to optimize the video image quality:

For experienced users, there is a Quick Setup section at the start of this guide (see page 10).

For the full procedure, see Remote Unit Configuration & Operation, page 28.

Refer to Appendix C: Advanced Cabling Issues (Skew), page 45 for a more in depth discussion of skew correction and advanced cabling issues.

16

Loading...
+ 40 hidden pages