Safety Information ............................................................................................................................................4
Drive System ...................................................................................................................................................14
Disk Machine Pad Driver and Brush ...............................................................................................................15
Orbital Machine Pad .......................................................................................................................................16
Recovery System ..................................................................................................................................... 17 - 18
Parts Diagrams and Listings ................................................................................................................... 24 - 59
Recommended Service Parts List ................................................................................................................... 60
Productivity (sq. ft./hour)Up to 22,500Up to 22,500
Cleaning Pad Width20 in. Disk20x14 in. Orbital
Pad / Brush Dimensions(1) 20 in. Disk(1) 20x14 in. Orbital
Brush Motor(s)1.0 HP.75 HP
Pad Speed230 RPM2,200 RPM
Down Pressure60, 80, 100 lbs.60, 85, 110 lbs.
Solution Tank13 gal.13 gal.
Recovery Tank15 gal.15 gal.
Solution Flow0 - 0.5 gpm0 - 0.5 gpm
Battery Option (2x 12V) 130, 150 AH Wet
110 AH AGM
Run TimeUp to 3.5 hr.Up to 3.5 hr.
Sound Level <65 dBa <65 dBa
Vac Motor / Filter0.62 HP / HEPA0.62 HP / HEPA
Machine Weight (w/ Largest Battery Option)425 lbs.425 lbs.
Machine Dimensions51 x 21 x 42 in.46 x 21 x 42 in.
Squeegee Width30 in.30 in.
Warranty*Rotomold - 10 years
Parts/Labor - 3 years
Travel - 180 days
Batteries - 1 year (pro-rated)
Charger - 1 year
*See full warranty for details
130, 150 AH Wet
110 AH AGM
Rotomold - 10 years
Parts/Labor - 3 years
Travel - 180 days
Batteries - 1 year (pro-rated)
Charger - 1 year
Key Options & Accessories
Fortify™ Wet Battery Protection System
Fortify™ Programmable timer Lock-out
Fortify™ Armor Telemetry & Reporting
Fortify™ Foam Control
Brush: General Purpose
SoliChem
Degreaser: EnviroZyme
For more information on the available options and accessories for your machine, contact your nearest authorized Betco®
equipment representative.
™
Chemicals: Daily: pH7 Ultra
®
Grease Solv
3
SAFETY INFORMATION
The safety instructions and guidelines below must be carefully followed in order to avoid harm to
the operator and damage to the machine.
• Read all labels on the machine carefully. Do not cover labels for any reason and replace damaged labels
immediately.
• Before using the machine, make sure that all doors and covers are positioned as shown in this manual.
• Never remove guards that require tools for removal.
• The power cable outlet must be provided with a proper ground.
• The machine must be used exclusively by authorized and trained personnel.
• The operator must always use appropriate personal protective equipment (gloves, shoes, helmet, glasses, etc.)
• When operating the machine, the operator must be careful of people and obstructions in the surrounding area.
• Machine operating conditions are room temperature between 33°F and 100°F with relative humidity between 30%
to 95%.
• Only use the machine in closed areas and do not expose it directly to rain.
• Never use the machine in an explosive environment.
• Never vacuum up flammable liquids.
• Never use the machine to gather dangerous powders.
• In the case of fire, use a powder fire extinguisher. Do not use water.
• When appropriate, use suitable signs to warn others of the presence of wet floors.
• The machine is not designed for cleaning carpets.
• Avoid running the brushes with the machine stopped; doing so may damage the floor.
• Do not hit against shelving or scaffolding.
• Avoid damaging the power cable of the battery charger from crushing, bending, cutting or stressing it.
• Whenever the power cable of the battery charger is damaged, immediately contact a BETCO® service center.
• Do not use the machine on surfaces with an inclination greater than the one shown on the serial plate.
• Do not use the machine as a means of transport.
• Do not set containers on the machine.
• Machine storage temperature is between -10°F and 130°F, never store outside under humid conditions.
• To prevent the formation of scale in the solution tank filter, do not store the machine with detergent solution in the
tanks.
• Never wash the machine with direct or pressurized jets of water or with corrosive substances.
• Do not mix different types of detergent as this may produce harmful gases.
• Never use acidic chemicals which could damage the machine.
• If the machine does not work properly, perform routine maintenance. Otherwise, contact BETCO Technical Support.
• Whenever maintenance is performed, always turn off the machine and disconnect the battery connector.
• When removing the battery, unplug the battery connection, unplug the charger, and disconnect the battery
terminals.
• To ensure safety, only use pads specified in this manual.
• When replacing parts, ask for ORIGINAL spare parts from an Authorized BETCO Dealer and/or Retailer.
• Have your BETCO service center check the machine once a year.
• When your BETCO machine is ready to be retired, the machine must be disposed of properly. It contains oils and
electronic components. The machine was built using totally recyclable materials.
• Before recycling the machine, remove the battery.
4
INTRODUCTION
The GeneSys™ 20” Automatic Scrubber is designed for cleaning many types of hard flooring. As it advances, the scrub deck
agitation combined with water/detergent solution loosens accumulated dirt from floors, and the squeegee and vacuum system
collect the dirt and solution, leaving the floor clean. Use of this machine for any other purpose is not recommended.
For best performance and long machine life, the GeneSys™ 20” Automatic Scrubber must be properly maintained through
regular cleaning and maintenance as outlined in this manual. Use of genuine Betco OEM parts is strongly recommended. For
any questions about caring for the machine, or if issues should arise, please contact Betco’s Technical Support Department or
the nearest authorized Betco Equipment dealer.
MACHINE PREPARATION: UNPACKING
NOTE: Immediately upon receipt of the machine, check that all the materials indicated on delivery documents
have been received and that the machine has not been damaged in transit. To receive any missing materials or to
be compensated for shipping damage, immediately report any missing materials or damage to the carrier and to
Betco’s customer service department.
1. Remove the outer packing from the machine’s shipping pallet. (Fig. 1)
2. Inspect the machine and contents for damage. Immediately report any damage found to Betco’s Customer Service Department.
3. Remove interior packing materials and place contents of the box away from the pallet.
4. Cut all banding straps from machine.
5. Use a screwdriver to remove squeegee blocks and squeegee.
6. Raise the recovery tank and connect the red battery plug using the wrench provided.
7. Tuck the squeegee hose behind the water sight hose to prevent damage during unloading.
8. Fold down hinged ramp at back of machine. (Fig. 2)
9. Power the unit on with the key and raise the scrub head up to transport position.
10. Slowly reverse the machine backwards down the ramp. (Fig. 2)
(Fig. 2)
(Fig. 1)
5
TRANSPORTING THE MACHINE: TIE DOWN PROCEDURE
When transporting, the GeneSys™ 20” Automatic Scrubber must be properly tied down to keep the machine protected and in
good working condition. Using features of the machine’s design, below are suggestions to secure the machine efficiently and
effectively during transport.
Solution tank creates easy
front tie down locations.
Scrub decks lift
to an 11-degree
“attack angle”
The GeneSys™ design lends
itself to easy trailering and tying
down – it only takes two straps
strategically located.
for easy ramping.
STEP 1
Before transporting up a trailer ramp, remove the squeegee assembly and
place in an open, secure location on the trailer. If possible, wrap with a
shipping blanket. Raise the scrub deck to the transport position.
STEP 3
Open the recovery tank and route tie-down straps across the front and
rear of the battery compartment as shown. Placing micro-fiber cloths or
other material under the tie-down straps is recommended to protect the
tanks from scratches.
STEP 2
Transport machine forward up the ramp into trailer and position it so
that tie-downs can be used forward and rear of the machine. With pads
installed, lower the scrub deck.
STEP 4
Route front straps to tie-down locations forward of the machine. Route rear
straps to tie down locations to the rear of the machine. Ratchet tie-downs
until machine is secure.
6
BATTERIES
The GeneSys 20” Automatic Scrubber is supplied with two 12-volt batteries and an onboard battery charger. The batteries, installed in the
battery compartment beneath the recovery tank, may be either Wet Cell (aka Flooded), which require periodic maintenance, or maintenancefree Absorbed Glass Mat (AGM). To avoid possible damage or injury, the charger must be properly configured for the type of batteries being
used.
BATTERY INSTALLATION/REPLACEMENT
WARNING: Wet Cell batteries release hydrogen gas!
- Keep sparks and open flame away.
- Do not smoke near the machine
- Charge batteries in a well-ventilated area with the battery compartment open.
WARNING: Do not wear jewelry when working near moving or electrical components.
CAUTION: Always wear appropriate protective equipment (gloves, goggles, etc.) when handling and charging batteries.
1. Lower the squeegee and brush deck.
2. Turn key off.
3. Open the battery compartment by using the side handle to lift
the recovery tank.
4. Place the two 12-volt batteries into the battery compartment
with positive and negative posts oriented as shown in Figure 4.
5. Wire the batteries with battery cables as shown in Figure 4.
6. Using the supplied 9/16" wrench, tighten the nuts to the battery
terminals. To avoid damage to the batteries and sparking during
operation, all nuts to the battery terminals must be torqued to
95-105 in-lb (11-12 N-m).
7. Connect the two red Anderson plugs located on the right side
of the back control panel.
Note: The 12-volt batteries must be wired in series to achieve the required 24 VDC. Orienting the batteries as shown in Fig.4 allows for ease
of wiring and proper connections between battery terminals.
WARNING: Perform one battery charging cycle before using the machine.
7
BATTERIES continued
BATTERY MAINTENANCE - WET CELL (FLOODED) BATTERIES ONLY
Wet cell (Flooded) batteries need water. Wet cell batteries contain lead plates submerged in an acidic electrolyte solution. The level of
electrolyte decreases over time, potentially exposing the lead plates to air and causing poor performance and possible damage to the
battery. The electrolyte level also varies with the amount of charge on the battery (higher with more charge, lower with less charge), but
the level should always be enough to cover the lead plates regardless of charge.
The electrolyte levels of all wet cell batteries need to be checked periodically to ensure proper performance and long battery life.
Depending on the local climate and use, Betco recommends that batteries should be checked at least once a week. If the machine sees
heavy use, check batteries every 2 to 3 days.
CAUTION: The electrolyte solution is a highly corrosive mixture of sulfuric acid and water -- always wear appropriate protective
equipment.
WARNING: Only add water to batteries. NEVER add acid to the batteries.
NOTE: It is strongly recommended to use distilled or deionized water only. Tap water or water with a high mineral content is
not recommended and should be avoided.
STEPS TO PROPERLY “WATER” BATTERIES:
1. Before charging, open the fill cap to check the current
electrolyte levels of each cell.
2. For any cell where the plates are not submerged and are
exposed, add only enough water to cover the exposed plates
and replace the fill cap. Do not completely fill partially or fully
discharged batteries.
WARNING: Filling partially or fully discharged batteries to
the recommended fill level will overfill the cell, causing
the electrolyte solution to leak as the solution expands
during charging.
3. Tightly replace all fill caps and fully charge the batteries.
4. After fully charging, open the fill cap to check the current
electrolyte levels of each cell.
5. Add water to bring the electrolyte level of any cell to the
recommended fill level as necessary. Fill levels for batteries
generally are 1/8” to 1/4” below the vent tubes (See Fig.5).
Check with the battery’s manufacturer for the proper fill level
for that brand and model.
6. Tightly replace all fill caps.
NOTE: Lead plates exposed to air can cause corrosion
on the plates, decreasing performance and negatively
impacting battery life. Proper electrolyte levels are only
determined with fully charged batteries. Adding water
to partially or fully discharged batteries should only be
done to cover the lead plates and prevent corrosion.
GENERAL BATTERY MAINTAINENANCE
Keeping the batteries clean from dust, dirt, and grime will help spot signs of trouble when they appear and avoid associated problems.
• Check that all vent caps are tightly in place.
• Clean the battery top with a cloth or brush and a solution of baking soda and water, rinse with clean water, and dry with a clean cloth.
When cleaning, do not allow any cleaning solution or other foreign matter to get inside the battery.
• Clean battery terminals and the inside of cable clamps to a bright metallic shine using a post and clamp cleaner.
• Reconnect the clamps to the terminals and thinly coat them with an anti-corrosive spray or silicone gel.
• Keep the area around batteries clean and dry.
8
BATTERIES continued
MAINTAINING LEAD-ACID BATTERIES WITH FORTIFY™ WET BATTERY PROTECTION SYSTEM
The Fortify™ Wet Battery Protection System monitors the
electrolyte levels of the batteries using a sensor inserted into the
batteries and lights an indicator LED to notify the operator to water
the batteries when levels are low.
NOTE: When low water levels are detected, scrubbing
functions will be disabled until watering is completed.
WARNING: Battery posts, terminals, and related accessories contain lead and lead compounds, chemicals known to the State
of California to cause cancer and reproductive harm. During charging, strong inorganic acid mists containing sulfuric acid are
released, a chemical known to the State of California to cause cancer.
STEPS TO “WATER” THE BATTERIES:
1. Use distilled water for filling the batteries. Place the distilled water jug below the top of the batteries to prevent
siphoning. Insert the open end of the bulb pump into the jug of distilled water and prime the pump bulb by
squeezing it until it is filled with water.
2. Attach the other end of the hose to the quick connect already on the batteries.
3. Squeeze the bulb to pump water into the battery cells. When the bulb becomes firm, all cells are full.
NOTE: Battery packs equipped with Fortify™ Wet Battery Protection may use more distilled water than
expected to make the light turn off. Compress the bulb pump until is no longer compresses. Not doing
so may result in uneven filling and premature battery failure.
4. Immediately disconnect the couplers and replace the cap.
NOTE: Do not leave the pump and hose connected to the batteries after filling is complete.
9
ON-BOARD CHARGER
WARNING: Perform one battery charging cycle before using the
machine.
The on-board charger, located on the bottom of the lower control
panel, has LEDs to indicate the charging status and the type of
battery to charge.
Before charging any batteries, use the “Select Battery Type” button
on the charger to configure the charger for the type of battery that
is being charged.
NOTE: When replacing batteries with batteries of a different
type, the charger must be configured to the new battery type.
Not doing so can decrease performance and damage the
battery.
While charging, the “Charge Status” LED change according to the
charging stage of the charger.
Blinking Red – Bulk Stage
Solid Red – Absorption Stage
Solid Green – Charge Complete / Float Maintenance
10
MACHINE PREPARATION / SETUP
SQUEEGEE INSTALLATION
1. Position the squeegee behind the machine and align the knob posts with the squeegee carrier slots.
2. Lift the squeegee and slide into the slots. (Fig. 1)
3. Tighten down the knobs to secure the squeegee. (Fig. 2)
4. Attach the vacuum hose to the squeegee. (Fig. 3)
(Fig. 1) (Fig. 2) (Fig. 3)
FILTER INSPECTION AND CLEANING
1. Close the shutoff valve for the solution tank.
2. Locate the filter housing under the frame between the transaxle
and casters on the left side of the machine.
3. Unscrew and remove the filter bowl and screen to clean and
remove debris.
4. For mineral deposits on the screen, descale the screen using a
descaler or white vinegar.
5. Place the screen in the filter bowl and replace the bowl into the
filter housing.
NOTE: If there is excessive debris found in the screen
and bowl, drain and flush the solution tank thoroughly to
remove any further debris.
11
MACHINE OPERATIONAL CONTROLS
ON/OFF KEY SWITCH
The key switch controls power to the machine and is located on the lower control
panel. Turn the key clockwise for on (I) and counterclockwise for off (O).
CIRCUIT BREAKERS
Circuit breakers protect the GeneSys™ machine’s motors from excessive
electrical loads due to misapplications of the machine. Repeated tripping of a
breaker will cause damage to the motor, potentially requiring the motor to be
replaced.
NOTE: If a breaker trips, allow the breaker to first cool, then press
the white button on the breaker to reset it.
CAUTION: Repeated tripping of a breaker may cause damage
to any of the electrical components being protected by the
breaker. A breaker repeatedly tripping may be an indication
of a component failure or an electrical short – contact Betco®
Technical Support immediately to address the issue.
BATTERY METER
The battery meter reports the accumulated machine hours and battery charge
status. The number of battery charge lights indicates the amount of charge left
in the batteries. When the battery has completely discharged leaving only a
single red light, the machine will disable the brush drive motor to conserve the
remaining charge, allowing pickup of any remaining solution on the floor and
transport back to a charging location.
12
MACHINE OPERATIONAL CONTROLS
HEAD LIFT
The scrub deck control knob located on the console sets the scrub deck down
pressure for cleaning, as well as raising the scrub deck for transport.
Select a scrub deck down pressure appropriate for the cleaning task to be done.
Low Pressure: Daily cleaning of normal soils
Medium Pressure: Heavy soils
Deep scrub
Orbital finish removal
High Pressure: Heavy soils
Orbital finish removal
Chemical stripping
LOW DOWN PRESSUREMEDIUM DOWN PRESSUREHIGH DOWN PRESSURE
SCRUB HEAD DOWN PRESSURE SETTING
GeneSys™ 20DTGeneSys™ 20ORB
Low6060
Medium8085
High100110
SOLUTION FLOW
The solution control knob adjusts the cleaning solution flow rate and is located
on the lower control panel left of the key switch. Turn the solution control knob
clockwise to increase and counterclockwise to decrease the flow rate.
NOTE: Cleaning solution is only dispensed when the scrub deck is down
and the console bail is pushed forward or back.
13
DRIVE SYSTEM
MACHINE OPERATION
To drive the machine, use the console bail located just in front of the machine
handle to control the forward and reverse movement, and the speed control knob
to adjust the movement speed.
The speed control knob is located on the console handle and is used to control
the movement speed of the machine. Rotating the speed control knob clockwise
increases the movement speed, while rotating the knob counterclockwise
decreases the speed. The speed can be adjusted while the machine is in motion
or when it at rest.
NOTE: Before engaging the console bail to drive the machine, check that
the speed control knob is not set to too high of a movement speed and
adjust as necessary.
To move the machine forward, place hands around the console and bail and pull
the bail back.
To reverse the machine, push the bail forward away from the console handle.
To stop the movement of the machine, release the bail and allow it to return to its
neutral position.
14
DISK MACHINE PAD DRIVER AND BRUSH
PAD DRIVER AND BRUSH REMOVAL
NOTE: DO NOT use any machine without a pad or brush. Operating a
machine without a pad or brush will damage the machine.
1. Raise the scrub deck to the transport position.
2. Press the red "Auto Off" button, found in the center of the lower control panel.
The pad drivers or brushes spin and release from the scrub deck.
3. Remove the pad drivers or brushes from under the scrub deck.
NEW PAD INSTALLATION
1. Release the centering ring by pressing down on the pad and squeezing the wire lock tabs of the centering ring inward until it releases.
2. Remove the old pad and any remnants from the bristles of the pad driver.
3. Place the new pad on the bristles of the pad driver, making sure to align center holes of the pad and pad driver.
4. Place the centering ring over the center of the pad and press down until the wire lock tabs click into place, securing the pad and centering
ring to the pad driver.
Pad DriverPad
Center Ring
PAD DRIVER AND BRUSH INSTALLATION
1. Place the pad driver assemblies under the scrub deck and within the skirt of the scrub
deck shroud.
2. Turn the key switch to the on position (I) and adjust the speed control knob to the
slowest speed by turning the knob fully counterclockwise.
3. Lower the scrub deck to MEDIUM down pressure.
4. To help align the attachment lugs of the pad driver to the scrub deck motors, slightly
pull or push the machine, allowing the motor hubs to drop into the center holes of the
pad driver assemblies.
5. Pull back on the console bail to activate the scrub deck motors and engaging the
attachment lugs with the motor hubs.
6. Raise the scrub deck to the transport position to check that the pad driver assemblies
correctly attached to the scrub deck. If the pad driver did not attach, return to step 3
and repeat as necessary.
15
ORBITAL MACHINE PAD
STANDARD CLEANING OPERATIONS
NOTE: DO NOT use any machine without a pad. Operating a machine
without a pad will damage the machine.
1. Attach an orbital pad to the scrub head by overlapping the front by ½” and
aligning the sides. The overlap of the pad to the scrub head helps the pad
more evenly absorb and distribute the cleaning solution.
2. Press the pad into position once the pad is aligned.
3. Lower the scrub deck onto the floor and check that the pad is properly aligned.
ORBITAL FINISH REMOVAL
Finish removal uses a two-pad setup. A red or white pad acts as a “backer pad” that helps compensate for flaws and variations
in the floor. A maroon pad is for surface preparation.
1. Attach the red pad to the orbital pad driver plate as shown above.
2. Wet the maroon pad prior to installation to minimize excessive friction upon initial start up.
3. Place the maroon pad on the floor and position it so that when the scrub deck is lowered the red and maroon pads are
aligned and stacked.
4. Fill the solution tank with clean water.
5. Install the pad assembly as described above.
6. Depending on condition or hardness of the finish being removed, the scrub deck down pressure should be set to medium or
high pressure
7. The solution flow rate should be set to a low flow rate (approximately 25% of full flow rate) to maximize finish removal, to
rinse, clean the floor and pad.
8. Forward speed should be set to 25% to 50% of normal speed to ensure maximum finish removal (approximately 50-100 feet
per minute).
16
RECOVERY SYSTEM
DRAINING THE RECOVERY TANK
1. Find an approved drain location to empty the recovery tank.
2. Lift the drain hose off of the hose hook, remove the cap (keeping it above the
tank’s water level), fold over the collar and lower into the drain location.
3. Let the dirty water drain into the drain by slowly releasing the collar.
4. While draining, lift the recovery tank lid to the wide-open position.
CLEANING THE RECOVERY TANK WHEN DRAINING
1. Rinse out the recovery tank often to prevent buildup of dirt, debris, and any contaminants.
2. Use a hose to wash debris and sediment from the bottom of the tank.
NOTE: Regularly use cleaner and sanitizer with a cloth or sponge to prevent mold
and mildew inside the recovery tank.
VACUUM BALL CAGE
1. Remove clamp (if present) and vacuum ball cage filter.
2. Rinse the filter thoroughly.
3. Replace vacuum ball cage filter and clamp (if present).
17
RECOVERY SYSTEM continued
FORTIFY™ FOAM CONTROL
Proactively control foam in the recovery tank and protect the vacuum fan with the
Fortify™ foam control puck underneath the debris tray inside the recovery tank.
FORTIFY™ FOAM CONTROL PUCK REPLACEMENT
1. Open the recovery tank lid. Remove the debris tray and flip it over.
2. Turn the puck cage counterclockwise to release it from the debris tray.
Replace puck as needed. Reattach puck cage to the debris basket.
3. Return debris basket to recovery tank.
WARNING: DO NOT use chlorine. Harmful fumes can be created from
mixed cleaners and chlorine.
RECOVERY LID
Leave the recovery lid open after cleaning and while in storage. This allows the
recovery tank to dry quickly and reduces the chance of mold and mildew growth.
18
SQUEEGEE ASSEMBLY
The GeneSys™ 20” Automatic Scrubber
comes standard with Linatex® squeegee
blades, providing tear-resistance and wetabrasion resistance for optimal water pick-up
on most floor surfaces.
The Linatex® blades use the patented
Airoflex® design which features valves along
the squeegee blade edge. The Airoflex®
valves flex open when on smooth floors
and close on porous or grouted tile floors to
increase vacuum performance by up to 40%.
CAUTION: DO NOT ADJUST SQUEEGEE CASTER HEIGHT.
The caster height has been set at the factory for optimal squeegee performance.
SQUEEGEE BLADES CLEANING
1. Remove the squeegee assembly from the machine by loosening the two knobs.
2. Thoroughly clean and rinse the underside of the squeegee frame, blades and neck.
3. Wipe down and dry the squeegee to remove any water and loose debris.
SQUEEGEE BLADES INSPECTION
1. Inspect the front and rear squeegee blades. The forward edges should be
sharp and defined.
2. Worn blades should be flipped or replaced if worn halfway through the
thickness.
SQUEEGEE BLADE REMOVAL AND INSTALLTION
1. Release the latch and slide the band clamp off the hook on the other side.
2. Blades can be flipped length wise or top to bottom to use all four edges over
the lifetime of the blade.
3. Place the blade over the assembly ensuring the holes align and replace the
band clamp - make sure snug and tight when clamped.
19
SQUEEGEE ASSEMBLY continued
DRIP TRAP INSPECTION
1. Inspect the drip trap on the topside of the squeegee by removing the two thumb screws.
2. Rinse off the drip trap and remove any debris.
3. Wipe and clean the squeegee frame before re-installing the drip trap.
SQUEEGEE OPERATION
1. To lower the squeegee, move the squeegee lever to the right. The vacuum motor will come on.
2. To raise the squeegee, move the squeegee lever to the left. The vacuum motor will turn off after 7 seconds.
Squeegee
lowers
Move handle to rightMove handle to left
Squeegee
raises
20
SOLICHEM™ TECHNOLOGY SYSTEM
Betco’s SoliChem™ Technology is an on-board chemical proportioning system that eliminates the need to pour chemical into
the solution tank. Plan water from the solution tank flows over a SoliChem™ solid, dissolving the solid, and the proportioned
cleaning solution is delivered directly to the scrub deck. As the solid dissolves, the SoliChem™ system monitors the amount of
cleaning agent delivered to the scrub deck and alerts the operator when the SoliChem™ solid has been depleted and needs to be
replaced.
WARNING: Never use acidic chemicals which could damage the machine.
Do not use water exceeding 120° F (48.9°C).
SOLICHEM™ SETUP AND OPERATION
1. Add water to the solution tank through the front or rear
fill locations, watching the sight tube on the back of the
machine to determine when the solution tank is full.
2. Lift the recovery tank and remove the SoliChem™ canister
cap.
3. Lift out the canister cage and remove any remaining
solids (if present).
4. Place a new SoliChem™ solid into the canister cage and
insert cage into canister.
5. Replace the SoliChem™ canister cap.
6. During scrubbing operations, the “SoliChem™ Refill”
LED indicator on the console will light to indicate that
the SoliChem™ solid has sufficiently dissolved and may
need to be replaced. Follow Steps 3 thru 6 to replace the
SoliChem™ solid.
CONVENTIONAL OPERATION WITHOUT SOLICHEM
1. Lift the recovery tank and remove the SoliChem™ canister
cap.
2. Lift out the canister cage and remove any remaining
solids (if present).
3. Insert the empty cage into canister and replace the
SoliChem™ canister cap.
4. Turn off SoliChem™ level monitoring using the
“SoliChem™ On/Off” switch located on the lower
controls panel.
5. Add in properly diluted chemical (as desired) into the
front fill port.
™
21
FORTIFY™ ARMOR™ TELEMETRY
The optional ARMOR™ Telemetry unit can monitor and report various metrics of machine performance, including run time
activity, charging history, and impact notifications. The information collected is sent via cellular network to Armordata.com,
where the web-based dashboard interface allows easy viewing of the equipment’s productivity can be tracked.
DEVICE REGISTRATION
1. Locate and write down the serial number of the machine on the bottom of the recovery tank in the battery compartment.
2. Determine the facility that the machine will operate in, the person that will be monitoring the machine, and the main service
contact.
3. Go to www.armordata.com and click the “Register an ARMOR Device” link under ARMOR Support.
4. Fill out the form and click “Save info and register device”.
NOTE: The machine data will appear in the Armordata.com dashboard on the next business day. A 12-month free
subscription to Armordata.com is included with the purchase of the Fortify™ Armor™ option, and begins once the
unit has been registered.
ARMOR™ TELEMETRY BUTTONS
Maintenance Performed Press and hold to log that the machine has been maintained
New Batteries Installed Press and hold to log that new batteries have been installed
Silence Alarm Press to silence the alarm for 24 hours
DATA COLLECTION
The ARMOR™ Telemetry device automatically uploads collected data once a day and after every charge/discharge event. If the
device cannot connect to a cellular network, it will store the data and send once a connection is restored. The data recorded by
the ARMOR device can be viewed at ARMOR's website, http://armordata.com.
RECORDING MAINTENANCE EVENTS
The buttons on the ARMOR™ Telemetry device allow the operator to record when various maintenance events are performed
on the machine. To record when general maintenance event has been completed, press and hold the “Maintenance Performed”
button, or when batteries have been replaced, press and hold the “New Batteries Installed” button.
If the ARMOR™ Telemetry device alarm is activated, operator can silence the alarm by pressing the “Silence Alarm” button. The
alert notification on Armordata.com will remain in effect until resolved.
When the operator has an issue with the machine and needs assistance, a notification can be sent to Armordata.com, which will
notify anyone who has been registered to receive notifications, by pressing and holding the “Maintenance Performed” button
and the “Silence Alarm” button at the same time.
22
FORTIFY™ PROGRAMMABLE TIMER LOCKOUT
The optional timer lockout can be programmed to limit operation of the machine by time of day and days of the week, preventing unauthorized use
while not interfering with productivity. A red status light on the timer lockout is active when timer lockout has enabled machine operation. The timer
is located on the back panel of the machine and is protected from tampering by a metal cover.
BUTTONS
WEEK Changes the day of the week.
HOUR Increments the hour.
MIN Increments the minute.
RECALL Recalls or clears the last settings of a program.
CLOCK Allows adjustment of the clock when held down
PROG Indexes through each programs on/off settings.
MANUAL Cycles through machine modes.
R Resets the timer to the factory settings.
TIME OF DAY CLOCK ADJUSTMENT
1. If necessary, press the “CLOCK” button to display the current time of day.
2. To adjust the current day of the week, press and hold the “CLOCK” button and press the “WEEK” button to select the current day of the
week.
3. To adjust the current time of day, press and hold the “CLOCK” button and press the “HOUR” or “MIN” button to select the hour and
minute of the current time of day.
4. Release the “CLOCK” button when correct day of week and time have been set.
NOTE: Pressing and holding the “CLOCK” button for 3 seconds toggles the clock display between 12-hour and 24-hour time.
TIMER LOCKOUT OPERATION
The timer lockout enables or disables machine operation based on the timer lockout mode selected. The timer lockout mode is selected by
pressing the “MANUAL” button on the timer to cycle through the three modes of operation:
“ON”Machine operation is enabled regardless of programming.
“OFF”Machine operation is disabled regardless of programming.
“AUTO”Machine operation is enabled or disabled based on programming.
TIMER LOCKOUT PROGRAMMING
When the timer lockout mode is set to “AUTO”, operation of the machine is enabled or disabled according to the programmed time schedules stored
in the timer. Up to 16 programs can be created, each scheduling the day(s) of the week and times of day interval for the machine operation to be
enabled and disabled (“1on”, “1off”,…“16on”, ”16off”).
1. Press the “PROG” button to enter programming mode.
2. Press the “PROG” button to select the program number to configure. Each program requires setting a time to enable machine operation
(e.g. “4on”) and a time to disable machine operation (e.g. “4off”). Pressing the “PROG” button will cycle thru all 16 programs and their
respective “on” and “off” time settings.
3. With the desired program and “on” or “off” number selected, press the “WEEK” button until the desired day(s) are displayed at the top of
the screen to enable or disable machine operation.
4. Press the “HOUR” and “MIN” buttons until the desired time is displayed to enable or disable machine operation.
5. While in programming mode, pressing “PROG” will continue to cycle through program numbers, allowing the configuring of any of the 16
available programs.
6. Press the “CLOCK” button to leave programming mode.
7. To enable the timer lockout to use the programmed time schedules for machine operation, press the “MANUAL” button until “AUTO” is
shown on the right to enable the programs.
NOTE: While in the programming mode “RECALL” will disable the displayed program or load the previous setting used for that
program.
NOTE: When setting a program to be used overnight, ensure that the “on” and “off” settings for consecutive days (e.g. Friday
10PM “on” and Saturday 8AM “off”).
INSUFFICIENT WATER TO SCRUB HEADSOLUTION SETTING TOO LOWADJUST SOLUTION CONTROLSOLUTION DISTRIBUTION
SOLUTION TANK IS EMPTYADD WATER TO THE SOLUTION TANKSOLUTION DISTRIBUTION
SOLUTION TUBE IS KINKED OR CLOGGEDINSPECT TUBESSOLUTION DISTRIBUTION
SOLUTION SHUTOFF VALVE IS CLOSEDOPEN VALVESOLUTION DISTRIBUTION
SOLUTION PUMP IS NOT FUNCTIONINGVERIFY OPERATION AND/OR REPLACE PUMPPARTS DIAGRAM
STRAINER SCREEN IS CLOGGEDCLEAN OUT STRAINER BOWL AND SCREENPARTS DIAGRAM
POOR WATER RECOVERYRECOVER TANK IS FULLEMPTY RECOVERY TANKRECOVERY SYSTEM
DIRTY OR WORN SQUEEGEE BLADESINSPECT/ROTATE/REPLACE AS REQUIREDRECOVERY SYSTEM
RECOVERY HOSE LOOSE OR KINKEDINSPECT/REPAIR/REPLACERECOVERY SYSTEM
RECOVERY HOSE OR SQUEEGEE IS OBSTRUCTEDCLEAR OBSTRUCTION FOR SYSTEMRECOVERY SYSTEM
SQUEEGEE ASSEMBLY MAY BE OUT OF ADJUSTMENTADJUST AS NECESSARYRECOVERY SYSTEM
STUCK OR DAMAGED BALL FLOATINSPECT/REPAIR OR REPLACERECOVERY SYSTEM
RECOVERY TANK LID IS NOT SEALING PROPERLYINSPECT SEAL AND REPLACE IF DAMAGEDPARTS DIAGRAM
DRAIN HOSE CAP IS NOT INSTALLED PROPERLYINSTALL DRAIN HOSE SECURELYRECOVERY SYSTEM
CLOGGED HEPA FILTERREMOVE AND INSPECT INSIDE AND OUTSIDE OF HEPA FILTER.
LOW BATTERY VOLTAGECHARGER BATTERIESCHARGING
MACHINE WILL NOT TURN ONFAULTY KEY SWITCHDIAGNOSE AND REPLACEWIRING DIAGRAM
DISCHARGED BATTERIESCHARGE BATTERIESCHARGING
LOOSE OR DAMAGED WIRE/CONNECTIONADJUST THE MIXTURE AS REQUIREDSOLUTION DISTRIBUTION
MACHINE IS NOT CLEANING PROPERLYWORN PAD OR BRUSHINSPECT AND REPLACE AS REQUIREDSCRUB DECK SETUP
WRONG PAD PR BRUSH FOR APPLICATIONCONTACT YOUR LOCAL DISTRIBUTOR FOR RECOMMENDED
INSUFFICIENT CLEANING SOLUTION FOR APPLICATIONADJUST THE MIXTURE AS REQUIREDSOLUTION DISTRIBUTION
VACUUM MOTOR WILL NOT SHUT OFFSTILL IN DELAY MODEALLOW 7 SECONDS TO SHUT DOWNRECOVERY SYSTEM
VACUUM RELAY MAT BE FAULTYCONTACT SERVICE TECHNICIAN TO TROUBLESHOOT AND
SCRUB HEAD WILL NOT RUNSCRUB HEAD WILL NOT RAISELOWER SCRUB HEADSCRUB DECK SETUP
BATTERY PROTECTION IS INDICATING LOW WATERSERVICE THE BATTERIESBATTERIES
BATTERIES ARE LOWER THAN ALLOWABLECHARGE BATTERIESCHARGING
CIRCUIT BREAKER FOR THE BRUSH MOTORS IS
TRIPPED
BAIL SWITCH IN HANDLE MAY BE FAULTYINSPECT AND REPLACE AS REQUIREDPARTS DIAGRAM
BATTERY RELAY MAY BE FAULTYCONTACT SERVICE TECHNICIAN TO TROUBLESHOOT AND
SCRUB HEAD CIRCUIT BREAKER IS
TRIPPED
MACHINE WILL NOT DRIVECIRCUIT BREAKER MAY BE TRIPPEDINSPECT ANDRESET. IF PROBLEM PERSISTS CONTACT YOUR
RUN TIME IS SHORTBATTERIES ARE LOW ON WATER(LEAD ACID ONLY)SERVICE BATTERIESBATTERIES
INADEQUATE SOLUTION FOR APPLICATIONINCREASE SOLUTION TO SCRUB HEADPRE-USE SETUP
SCRUB HEAD IS SET ON HEAVY DOWN PRESSUREREDUCE DOWN PRESSURE SETTINGPRE-USE SETUP
PAD IS TOO AGGRESSIVE FOR APPLICATIONCONTACT YOU LOCAL DISTRIBUTOR FOR RECOMMENDED
FAULTY OR SHORTED WIREREPAIRWIRING DIAGRAM
WEAK CIRCUIT BREAKERCONTACT SERVICE TECHNICIAN TO TROUBLESHOOT AND
BATTERY METER IS FLASHING A FAULT CODEREFERENCE FAULT CODE AND TROUBLESHOOT AS REQUIREDPRE-USE SETUP
BATTERIES DISCHARGED TOO LOWCHARGE THE BATTERIESCHARGING
SPEED KNOB TURNED ALL THE WAY DOWNINCREASE SPEED SETTINGDRIVE SYSTEM
FAULTY CONTROLLERCONTACT SERVICE TECHNICIAN TO TROUBLESHOOT AND
FAULTY WIRINGCONTACT SERVICE TECHNICIAN TO TROUBLESHOOT AND
CHARGER IS NOT PROPERLY SET FOR BATTERIESSET CHARGER TO BATTERY SPECIFICATIONSCHARGING
SCRUB HEAD IS IN HIGH DOWN PRESSUREREDUCE SCRUB HEAD PRESSUREPRE-USE SETUP
BATTERY CHARGER IS NOT ABLE TO FINISH CHARGE
CYCLE
REPLACE IF DAMAGED.
APPLICATION
ISOLATE
SEE THE NEXT SECTION TITLED "SCRUB HEAD CIRCUIT
BREAKERS"
ISOLATE
APPLICATION
ISOLATE. THE CIRCUIT BREAKER SHOULD NOT TRIP BELOW
IT'S STATED RATING.
SERVICE TECHNICIAN
ISOLATE
ISOLATE
CONFIRM A STEADY GREEN LIGHT AFTER THE CHARGE
CYCLE(BEFORE UNPLUGGING FROM THE OUTLET)
PARTS DIAGRAM
SCRUB DECK SETUP
WIRING DIAGRAM
TROUBLING SHOOTING TABLE
WIRING DIAGRAM
PRE-USE SETUP
PARTS DIAGRAM
PRE-USE SETUP
WIRING DIAGRAM
WIRING DIAGRAM
BATTERIES
62
63
BETCO US WARRANTY POLICYBETCO US WARRANTY POLICY
10 year coverage
Subject to the conditions stated below,
Betco warrants parts and labor on
rotationally molded polyethylene tanks/
housings and injection molded vacuum
head assemblies to be free from defects
in materials and workmanship for
a period of ten years to the original
purchaser.
Allowable Travel Time Warranty Reimbursement:
Battery and propane powered equipment products are eligible for warranty travel time reimbursement while within the
warranty period from date of sale to the original purchaser. Warranty period for GeneSys™ Walk-Behind Automatic Scrubber
is 180 days; for all other powered equipment products is 90 days. Reimbursement is limited to a maximum 180-mile round
trip at 50 cents per mile for warranty consideration.
3 Year Coverage
Subject to the conditions stated below,
Betco warrants parts and labor on all
other Betco components to be free from
defects in materials and workmanship
for a period of three years to the
original purchaser.
• Lithium Ion battery for MotoMop™ is
a full 3 years
1 Year Coverage
Subject to the conditions stated below,
Betco offers a limited warranty for parts
and labor on parts and accessories to
be free from defects in materials and
workmanship for a period of one year to
the original purchaser on the following
equipment:
• PowerUp™ 14 Upright Vacuum:
#E29990-00
• Bac Pac Lite Vacuum: #85903-00
• FiberPRO® Floor Dryer: #85507-00
• WORKMAN™ Series Vacuums:
#85024-00, #85025-00, #83012-00,
#85027-00
• All Tools and Accessories
• All Battery Chargers
• Deep cycle batteries are pro-rated for
1 year
Propane Machine Warranty:
Kawasaki/Subaru engines are warranted by Kawasaki/Subaru for a period of 2 years against manufacturer defects. All other
components (except wear items)* are warranted by Betco for a period of 3 years.
*Wear Items exempt from Warranty consideration include but may not be limited to: power cords, transport wheels,
vacuum bags, belts, squeegee blades, pad drivers, clutch plates, handle grips, filters, screens, throttle cables, brushes
and carbon brushes.
Subject to the conditions and exceptions stated in this warranty, Betco warrants the Betco products to be free from defects
in material and workmanship, under normal use and service, for the periods listed under the warranty policy to the original
purchaser. At any time during the warranty period, Betco will furnish replacement parts for the Betco parts to the original
purchaser. Such parts will be furnished and charged including transportation costs, to the original owner through any Betco
authorized Service Distributor. If the original part is returned within the warranty policy period from date of delivery for
inspection by Betco and is found to be defective, the owner will be credited for the cost of replacement parts plus shipping and
handling. Replacement parts that have become defective through wear or abuse are not included in this warranty
This warranty does not apply to damage or defect caused by accident, misuse, negligence, fire, or to any Betco product which
has been serviced or repaired by anyone other than an authorized Betco Service Distributor or Betco factory personnel. This
warranty is void if products are used for any purpose other than that which was intended. There are no other warranties
expressed or implied. In no event shall Betco be liable for incidental or consequential damages or any damage to person or
property. (Please note some states do not allow the exclusion or limitations for incidental and consequential damages).