Bertazzoni MAST365DFMNEELP Maintance Manual






/ From the desk of the President

From the desk of the President

Dear new owner of a Bertazzoni,

I want to thank you for choosing one of our beautiful appliances for your home. We know that you have many brands and products to choose from, and we are thrilled that you have decided to take one of our products into your home.

We take as much pride in making our ranges as we hope you will in owning them. My family started manufacturing cooking appliances in 1882.

Each of our products brings together Italian design and superior appliance technology. While we can not replace your unique talent at cooking delicious recipes for yourself, your family and your friends, we try our best to make cooking easier, more e ective and more fun. And, at the same time, we strive to make your kitchen look


Our appliances are designed according to the strictest safety and performance standard for the European and the North American market. We follow the most advanced manufacturing techniques. Each appliance leaves the factory after thorough quality inspection and testing. Our importers and our service partners are ready to answer any questions you

may have regarding how to use and care for your Bertazzoni.

This manual will help you learn to use the product in the safest and most e ective way and care for it so that it will give you the highest satisfaction for years to come.



/ Table of contents


WARNINGS ___________________________________________________________________


WORKTOP AND KNOBS LAYOUT ________________________________________________


GAS COOKTOP ________________________________________________________________


Burners caps and grates _______________________________________________________


Making sure the flame is optimal ________________________________________________


Using the gas burners _________________________________________________________


Using the power burner ________________________________________________________


Gas shut-o safety - thermocouple ______________________________________________


Using specialty cookware ______________________________________________________


Gas burner dimensions and recommended pan size ________________________________


ELECTRIC CONVECTION OVEN _________________________________________________


Shelves positions _____________________________________________________________


Cooling fan __________________________________________________________________


Preheating the oven ___________________________________________________________


Using the oven _______________________________________________________________


Oven cooking modes __________________________________________________________


Special functions



Condensation ________________________________________________________________


Getting the best results ________________________________________________________


Oven cooking recommendations ________________________________________________


Broiling recommendations _____________________________________________________


Troubleshooting common problems with oven cooking _____________________________


Oven temperature indicator _____________________________________________________


Telescopic glides



KEEPING YOUR BERTAZZONI CLEAN _____________________________________________


SIMPLE MAINTENANCE _________________________________________________________


Replacing oven lights _________________________________________________________


Cleaning inside glass door _____________________________________________________


TROUBLESHOOTING ___________________________________________________________


TWO YEAR LIMITED WARRANTY _________________________________________________



/ Warnings


Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care must be exercised when installing, maintaining, or operating the appliance.

Read and follow all instructions before using this appliance to prevent the potential risk of fire, electric shock, personal injury or damage to the appliance as a result of improper usage of the appliance. Use appliance only for its intended purpose as described in this manual.

Save this Manual for local electrical inspector’s use. Read and save these instructions for future reference. Observe all governing codes, ordinances and regulations.


If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

-Do not store or use gasoline or other fl ammable vapors and liquid in the vicinity of this or any other appliance.


•Do not try to light any appliance. •Do not touch any electrical switch.

•Do not use any phone in your building. •Immediately call your gas supplier from a neghbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas suppliers, call the fi re department.

- Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier

In Massachusetts:

All gas products must be installed by a “Massachusetts” licensed plumber or gasfi tter. A “T” handle type manual gas valve must be installed in the gas line connected to this appliance.

To ensure proper and safe operation: Appliance must be properly installed and grounded by a qualifi ed technician. DO NOT attempt to adjust, repair, service, or replace any part of your appliance unless it is specifi cally recommended in this manual.All other servicing should be referred to a qualifi ed servicer. Have the installer show you the location of the gas shut-o valve and how to shut

it o in an emergency.

A certifi ed technician is required for any adjustments or conversions to Natural or LP gas.

To Prevent Fire or Smoke Damage

Be sure all packing materials are removed from the appliance before operating it.

Never let clothing, potholders, or other fl ammable materials come in contact with or too close to any element, top burner or burner grate until it has cooled.

If appliance is installed near a window, proper precautions should be taken to prevent curtains from blowing over burners.

Never leave any items on the cooktop. The hot air from the vent may ignite fl ammable items and may increase pressure in closed containers which may cause them to burst.

Many aerosol-type spray cans are EXPLOSIVE when exposed to heat and may be highly fl ammable. Avoid their use or storage near an appliance.

In Case of Fire

Turn o appliance and ventilation hood to avoid spreading the fl ame. Extinguish fl ame then turn

Cooktop: Smother fi re or fl ame in a pan with a lid or cookie sheet.

NEVER pick up or move a fl aming pan.

Oven: Smother fi re or fl ame by closing the oven door. DO NOT use water on grease fi res. Use baking soda, a dry chemical or foamtype extinguisher to smother fi re or fl ame, if available, a

multipurpose dry chemical or foam type extin- guisher.on hood to remove smoke and odor.

Child Safety

NEVER leave children alone or unsupervised near the appliance when it is in use or is still hot.

NEVER allow children to sit or stand on any part of the appliance as they could be injured or burned.

CAUTION do not store items of interest to children in cabinets above the range or on the backguard of the range. Children climbing on the range to reach those items could be seriously injured.


/ Warnings

Cooking Safety

Once the unit has been installed as outlined in the Installation Instructions, it is important that the fresh air supply is not obstructed. The use of a gas cooking appliance results in the production of heat and moisture in the room in which it is installed.

Ensure that the kitchen is well-ventilated. Keep natural venting holes open or install a mechanical ventilation device. Prolonged or intensive use of the appliance may call for additional (such as opening a window) or more e ective ventilation (such as increasing the level of a mechanical ventilation if present).

NEVER use aluminum foil to cover oven racks or oven bottom. This could result in risk of electric shock, fi re, or damage to the appliance. Use foil only as directed in this guide.

To eliminate the hazard of reaching over hot surface burners, cabinet storage should not be provided directly above a unit. Temperatures may be unsafe for some items, such as volatile liquids, cleaners or aerosol sprays.

ALWAYS place a pan on a surface burner before turning it on. Be sure you know which knob controls which surface burner. Make sure the correct burner is turned on and that the burner has ignited. When cooking is completed, turn burner o before removing pan to prevent exposure to burner fl ame.

ALWAYS adjust surface burner fl ame so that it does not extend beyond the bottom edge of the pan. An excessive fl ame is hazardous, wastes energy and may damage the appliance, pan or cabinets above the appliance. This is based on safety considerations.

NEVER leave a surface cooking operation unattended especially when using a high heat setting or when deep fat frying. Boilovers cause smoking and greasy spillovers may ignite. Clean up greasy spills as soon as possible. DO NOT use high heat for extended cooking operations.

DO NOT heat unopened food containers, build up of pressure may cause the container to explode and result in injury.

ALWAYS let quantities of hot fat used for deep fat frying cool before attempting to move or handle.

NEVER wear garments made of fl ammable material or loose fi tting or long-sleeved apparel while cooking. Clothing may ignite or catch utensil handles. DO NOT drape towels or materials on oven door handles. These items could ignite and cause burns.

ALWAYS place oven racks in the desired posi-

tions while oven is cool. Slide oven rack out to add or remove food, using dry, sturdy pothol-

ALWAYS avoid reaching into the oven to add or remove food. If a rack must be moved while hot, use a dry pot-holder.

ALWAYS turn the oven o at the end of cooking.

Use care when opening the oven door. Let hot air or steam escape before moving or replacing food.

DO NOT cook directly on the oven bottom. This could result in damage to your appliance.

Always use the oven racks when cooking in the oven.ders.

Do not connect any appliances to the plugs above or near to the induction cooktop; connection cable insulation can melt if in contact with heat, and this may result in an injury and a property damage.

Recommended Utensils

Use pans with fl at bottoms and handles that are easily grasped and stay cool. Avoid using unstable, warped, easily tipped or loose-han- dled pans. Also avoid using pans, especially small pans, with heavy handles as they could be unstable and easily tip. Pans that are heavy to move when fi lled with food may also be hazardous.

Be sure utensil is large enough to properly contain food and avoid boilovers. Pan size is particularly important in deep fat frying. Be sure pan will accommodate the volume of food that is to be added as well as the bubble action of fat.

To minimize burns, ignition of fl ammable materials and spillage due to unintentional contact with the utensil, DO NOT extend handles over adjacent surface burners. ALWAYS turn pan handles toward the side or back of the appliance, not out into the room where they are easily hit or reached by small children.

NEVER let a pan boil dry as this could damage the utensil and the appliance.

Follow the manufacturer’s directions when using oven cooking bags.

Only certain types of glass, glass/ceramic, ceramic or glazed utensils are suitable for rangetop surface or oven usage without breaking due to the sudden change in temperature. Follow manufacturer’s instructions when using glass.


/ Warnings

Induction Cooking Surfaces

Surface areas on or adjacent to the unit may be hot enough to cause burns. Do not touch the cooking area as long as the light indicating residual heat on the glass-ceramic cooktop area, is “on”; this indicates that the temperature in the relative area is still high.

DO NOTCOOK ON BROKEN COOKING SURFACE – If cooking surface should break, cleaning solutions and spillovers may penetrate the broken cooking surface and create a risk of electric shock. Contact a qualifi ed technician immediately.

Keep a close eye on children because they are unlikely to see the residual heat warning lights. The cooking zones are still very hot for some time after use, even if they are switched o . Make sure that children never touch them.

NEVER use aluminum foil to to hold the food while cooking on a glass-ceramic cooktop area.

Never place pan with bottoms which are not perfectly fl at and smooth on the cooktop area.

If you drop a heavy pot on your cooktop area it will not break. On the contrary, if a hard object, suchasthesaltshakerorthespicebottlestrikes the edge or the corner of the cooktop area, the cooktop area may break.

Never use the glass-ceramic cooktop area as support surface.

Only use cleaning products made specifi cally for ceramic glass cooking surfaces.

Metal items such as cutlery or lids must never be placed on the surface of the cooktop area since they may become hot.

Radio Interference - Induction Ranges

This unit generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this unit does cause harmful interference to radio or television reception, which can be determined by turning the unit o and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the distance between the unit and receiver

Connect the unit into an outlet on a circuit different from that to which the receiver is connected.

Oven Heating Elements

NEVER touch oven bake and broil burner areas or interior surfaces of oven.

Bake and broil burners may be hot even though they are dark in color. Areas near burners and interior surfaces of an oven may become hot enough to cause burns.

During and after use, DO NOT touch or let clothing or other fl ammable materials contact heating elements, areas near elements, or interior surfaces of oven until they have had suf- fi cient time to cool. Other surfaces of the oven may become hot enough to cause burns, such as the oven vent opening, the surface near the vent opening, and the oven door window.

Cleaning Safety

Turn o all controls and wait for appliance parts to cool before touching or cleaning them. DO NOT touch the burner grates or surrounding areas until they have had su cient time to cool.

Clean the range with caution. Avoid steam burns; DO NOT use a wet sponge or cloth to clean the range while it is hot. Some cleaners produce noxious fumes if applied to a hot surface. Follow directions provided by the cleaner manufacturer.

DO NOT clean, rub, damage, move or remove the door gasket. It is essential for a good seal during baking. If the gasket becomes worn or excessively soiled with food particles, replace gasket to assure a tight seal.

Power failure warning

Due to safety considerations and the possibility of personal injury in attempting to light and extinguish the oven burners, the grill and the oven burner should not be used during a power failure. The oven control knob should always remain in the “OFF” position during a power failure.


Neverusethisapplianceasaspaceheatertoheat or warm the room. Doing somay result in carbon monoxid poisoning and overheating of the oven

Room ventilation

An exhaust fan may be used with the appliance; in each case it shall be installed in conformity with the appropriate national and local standards. Exhaust hood operation may a ect other vented appliances; in each case it shall be installed in conformity with the appropriate national and local standards.


/ Warnings

Electrical shock hazard

Make sure all controls are OFF and oven is COOL before cleaning. Failure to do so can result in burns or electrical shock.

DO NOT touch a hot oven light bulb with a damp cloth as the bulb could break. Should the bulb break, disconnect power to the appliance before removing bulb to avoid electrical shock.


NEVER cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil.Doing so blocks air fl ow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fi re hazard.

Burn hazard

The oven door, especially the glass, can get hot.

DO NOT touch the oven door glass!

Warning-tipping hazard

A child or adult can tip over the range and be killed..

Verify the anti-tip device has been properly installaed and engaged.

Ensure the anti-tip device is re-engaged when the range is moved.

Do not operate the range without the anti-tipdevi- ce in place and engaged.

Failure to do so can result in death or serious burns to children or adults.

The instructrions shall warn the user of possible hazard or injures that may result from the misuse of appliance doors such as stepping, leanign or sitting on the doors.


Cancer and Reproductiv Harm-


Bertazzoni MAST365DFMNEELP Maintance Manual

/ Worktop and knobs layout


Heating element

1Oven functions selector

2Oven thermostat

3Left front burner

4Left rear burner

5Central burner

6Right front burner

7Right rear burner

Heating element

1Oven functions selector

2Oven thermostat

3Left front burner

4Left rear burner

5Central burner

6Right front burner

7Right rear burner


/ Gas cooktop



The burners and the burner caps must be properly placed for the cooktop to function properly.



The burner grates must be properly placed inside the recess on the cooktop.


The fl ame should be stable with no excessive noise or fl uttering. The color should be blue with no yellow on the tips. It is not uncommon to see orange in the fl ame color; this indicates the burning of airborne impurities in the gas and will disappear

With propane (LP) gas, slight yellow tips on the primary icon are normal.

The fl ame should burn completely around the burner cap. If it doesn’t, check that the cap is positioned

Correctly on the base and that the ports are not blocked.with use.

yellow flames:

further adjustment is required

yellow tips on outer cones: normal for LP gas

soft blue flames: normal for natural gas

size and material of pan being used

food being cooked

amount of liquid in the pan.The correct flame height depends on:

Never extend the fl ame beyond the base of the pan. Use a low or medium fl ame for pan materials that conduct the heat slowly, such as porcelain coated steel or glass-ceramic.

Because the edges of the fl ame are much hotter than its center, the fl ame tips should stay beneath the bottom of the cookware. Flame tips which extend beyond the sides of the cookware emit unnecessary heat into the room and can also damage cookware handles, which increases the risk of injury.


Pressinthecontrolknobandturnitanti-clockwi- se, to HIGH position.

Continue to hold the knob in for 5 to 10 seconds after the burner ignition before releasing

Adjust fl ame with the knob as needed.





/ Gas cooktop


To give further fl exibility, the dual power burner can be used as a single simmer burner if the central burner alone is ignited or as a power burner if the outer burner is also ignited.

To light the central burner, press in the control knob and turn it anti-clockwise to the HIGH of the single ring position

Continue to hold the knob in for 5 to 10 seconds after the burner ignites before releasing

To also light the outer burner ,turn the knob to the HIGH double ring. Adjust the fl ame as required.


high central

low central-outer

low central

high central-outer


A fl ame failure device (thermocouple) on each burner acts as a safety gas cut-o in case the fl a- me is accidentally blown out. Athermocouple detects the absence of a fl ame and stops the supply of gas. The thermocouple must be heated for a few seconds when the burner is ignited before the knob is released.


Either fl at-based or round-bottom woks with the accessory ring can be used on all models. Round bottom woks must be used with a support ring. In some models the porcelain-coated cast iron wok support ring must be purchased separately.

Simmer ring

For very slow cooking the porcelain coated simmer ring should be used. In some models the por- celain-coated cast iron simmer ring must be purchased separately.

Simmer ring must be used for pan with diametr less than 4 inches.

NOTE: In the event of a power failure, the burners can be lit with a match or gas lighter. The fl ame failure devices will continue to function normally.




Diam. in (mm)

Diam. of pan





Ø 2”

Ø 3”1/2- 5”1/2

Use with smaller pans for boiling and simmering and the





preparation of sauces.




Ø 2”3/4

Ø 5”1/2 -10”1/4

Use for normal frying and boiling in medium and small pans.














Ø 3”3/4

Ø 7”1/8 -10”1/4

Use with large and medium pans of water for frying and



(95 mm)

(180-260 mm)

rapid boiling.


Dual inner/outer


Ø 8”2/3 -10”1/4

Use with woks, griddle’s and frying pans or for large pans



(43-140 mm)

(220-260 mm)

and rapid boiling.


/ Electric convection oven



When using the oven for the fi rst time it should be operated for 15-30 minutes at a temperature of about 500°F/260°C without cooking anything inside in order to eliminate any moisture and odours from the internal insulation.


Shelves are mounted on the appropriate guides situated on the sides of the oven compartment. Insert the shelf between top and bottom guide in any of the 7 positions indicated.


The range is equipped with a cooling fan designed to prevent the control panel and knobs from overheating. The cooling fan will operate when the oven is on.


Most cooking times in recipes are intended for a preheated oven and require that the oven already be at the set temperature before placing food in the oven. Preheating time depends on the temperature setting and the number of racks in the oven.



2.Select the oven function with the dedicated function knob. The light in the cavity will turn on.

3.Set the desired temperature with the dedicated selector knob.

This appliance is equipped with 1 indicator light on the front panel. Light on indicates that the oven heating element/s are activated.


The oven is equipped with 4 heating elements, used alone or in combination to create di erent

Upper bake element

Lower bake element

Broil element

Convection elementcooking modes:

The temperature setting and cooking times can vary slightly from one oven to another. It is possible that recipes and cooking times need to be adjusted accordingly.


Use this setting for fast pre-heating the oven. This function provides the most e cient and fastest way to preheat the cavity. Preheat function is unsuitable for use as a cooking function.


Heat from upper and lower element

Use this setting for baking, roasting, and cassero-

Standard bake: level 3 or 4

Taller items: level 3

Pies: level 2 or 3 to ensure the bottom of the crust is done without over-browning the top.

Large cuts of meat or poultry: level 2.les on a single rack.

Bottom bake

Heat from lower element only

Use this setting at low temperatures for slow-co- oking casseroles, custards or for warming plates. Use at high temperatures for cooking sweet and savoury pastry tarts.

Use the same rack position as BAKE mode.

Upper bake

Heat from upper element only

Use this setting for browning and reheating dishes such as lasagne, moussaka and caulifl ower cheese.

Standard bake --> level 3 or 4

tall items, level 3

Pies level 4 or 5 to ensure the top of the crust is done without over-browning the bottom.The up Bake mode is best for baking on one rack


/ Electric convection oven


Heat from the broil element only

The BROIL setting creates intense heat from the top of the cavity. The broil mode is e ective when

Beef steaks, ground meat patties, and lamb chops 1 inch or less: level 6.

Meat 1 inches or more thick, fi sh, poultry, pork chops, ham steaks 1 inch or more: level 5.

Browning food: level 6 (no longer than 15mins)food is placed on upper racks.

Convection broil

Heat from broil element and air flow convection with fan.

Use this setting for browning and cooking evenly food on all sides, including bottom. Also recommended for food that is too delicate to turn over such as fi sh. The fan circulates hot air around the food helping to cook it all the way through.The degree of browning on each side might be di erent.

sausages and chicken portions: level 5 or 6

foods with high water content such as bacon and chops: level 5 or 6 (door closed 400°F )The conv broil mode must be used on one rack,

Convection bake

Heat from upper and lower bake element and air flow convection with fan.

Use this setting to bake and roast di erent foods at the same time with no taste transfer. The fan circulates the hot air around the oven for uniform cooking of larger quantities of food. Use for roasting vegetables, meat and poultry, or baked fi sh. This function is the best one for cooking frozen products and breaded/battered chicken or fi sh. It may be used for cakes, cookies, biscuits and other foods on multiple racks.

Use the same rack position as BAKE. When using 2 racks, use level 3 and 5.


Heat from the convection element and airflow convection with fan.

Use this mode for most recipes being careful at calibrating the time. Less time is usually required to reach the desired result when using convection. The temperature is kept uniform throughout the oven, which is particularly suitable for baking on several levels or for batch cooking.

Single rack: use the same rack position as bake

2 racks: use level 3 and 5

3 racks : use level 2 ,4, 6


Heat from lower bake element and circular element and airflow convection with fan.

Use for cooking pizza, pastry or fl at breads to get a perfectly cooked base.

Use level 3 or level 2 to ensure the bottom of the crust is done.



Use this function to light the oven when the oven is o (for example to clean the oven). Turn the function knob to ‘bake’. DO NOT turn on Oven Temperature Control Knob.


The proof feature maintains the warm, needed for proofi ng yeast. It is best to start with a cool oven when using the proofi ng function.Turn the function knob to ‘bake’. DO NOT turn on Oven Temperature Control Knob. Do not open the oven door unnecessarily.

Convection Defrost

Air is circulated by the airfl ow fans. The fan accelerates natural defrosting of food without heat. DO NOT leave defrosted food in the oven for more than two hours. Place the frozen food on a baking sheet. Turn the function knob to ‘CONV’. DO NOT turn on Oven Temperature Control Knob.


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