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G50 / GL50 Series
LCD Monitor
User Manual
Copyright
Copyright 2013 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality, unstable power supply, signal interference, or poor grounding, and not limited to the above mentioned external factors. (Applicable for flicker-free models only.)
Please follow these safety instructions for best performance, and long life for your monitor.
Power Safety
•The AC plug isolates this equipment from the AC supply.
•The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.
•This product should be operated from the type of power indicated on the marked label. If you are not sure of the type of power available, consult your dealer or local power company.
•An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must be used.
Care And Cleaning
•Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
•Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-in installation unless proper ventilation is provided.
•Never push objects or spill liquid of any kind into this product.
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Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and achievements.
For |
For |
GL950A / GL950AM / GL950 / GL950M |
G950A / G950AM / G951A / G955A / |
GL955A / GL951A / GL951AM / GL2055A / |
G2250 / G2250HM / G2255A / G2255 / |
GL2055 / GL2055M / GL2250 / GL2250M / |
G2251M / G2251TM / G2450 / G2450HM / |
GL2250HM / GL2250TM / GL2251M / |
G2750 / G2750HM |
GL2251TM / GL2450 / GL2450M / |
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GL2450HM / GL2450HT / GL2750HM |
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Table of Contents |
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Copyright ...................................................................................................................................... |
2 |
Getting started ............................................................................................................................. |
5 |
Getting to know your monitor ................................................................................................ |
7 |
Front view ..................................................................................................................................................... |
7 |
Back view ...................................................................................................................................................... |
7 |
How to assemble your monitor hardware ........................................................................... |
9 |
How to detach the base ......................................................................................................................... |
13 |
Using the monitor wall mounting kit ................................................................................................... |
15 |
Getting the most from your BenQ monitor ...................................................................... |
16 |
How to install the monitor on a new computer .............................................................................. |
17 |
How to upgrade the monitor on an existing computer ................................................................. |
19 |
How to install on Windows 8 system (selected models only) ..................................................... |
20 |
How to install on Windows 7 system ................................................................................................ |
21 |
How to install on Windows Vista systems ........................................................................................ |
22 |
Picture optimization ................................................................................................................. |
23 |
How to adjust your monitor ................................................................................................. |
24 |
The control panel .................................................................................................................................... |
24 |
Hot key mode ........................................................................................................................................... |
25 |
Main menu mode ..................................................................................................................................... |
26 |
Appendix: Assembling your monitor with a height adjustment stand (HAS) ............ |
39 |
How to attach the monitor base ......................................................................................................... |
39 |
How to detach the base ......................................................................................................................... |
41 |
Adjusting the monitor height ................................................................................................................ |
42 |
Rotating the monitor .............................................................................................................................. |
43 |
Viewing angle adjustment ....................................................................................................................... |
44 |
Using the monitor wall mounting kit ................................................................................................... |
45 |
Troubleshooting ....................................................................................................................... |
46 |
Frequently asked questions (FAQ) ...................................................................................................... |
46 |
Need more help? ..................................................................................................................................... |
47 |
4
Getting started
When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
(for models without height adjustment stand)
Monitor Base
(for models without height adjustment stand)
Monitor Base
(for models with height adjustment stand)
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied for your region.)
Getting started |
5 |
Video Cable: D-Sub
Video Cable: DVI-D
(Optional accessory for models with DVI inputs, sold separately)
Video Cable: HDMI
(Optional accessory for models with HDMI inputs, sold separately)
Audio Cable
(Optional accessory for models with speakers, sold separately)
•Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. For cables that are not supplied with your product, you can purchase them separately.
•Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
6 Getting started
Getting to know your monitor
Front view
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Control buttons |
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Power button |
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Back view
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3. Speakers (for models with speakers)
4. Input and output ports (vary by model, see Input and output ports on page 8)
5. Kensington lock slot
45
•Above diagram may vary depending on the model.
•Picture may differ from product supplied for your region.
Getting to know your monitor |
7 |
Input and output ports
Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details.
Models with HDMI inputs |
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AC power input jack |
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Audio Line In |
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Headphone jack |
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HDMI socket |
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DVI-D socket |
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D-Sub socket |
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Models with analog-only inputs and speakers
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Models with dual inputs
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Models with analog-only inputs
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8 Getting to know your monitor
How to assemble your monitor hardware
•If your model came with a height adjustment stand (HAS), refer to Appendix: Assembling your monitor with a height adjustment stand (HAS) on page 39 for details on hardware installation.
•If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
•The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
1.Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded surface.
Attach the monitor stand to the monitor base as illustrated until it locks in place.
Gently attempt to pull them back apart to check that they have properly engaged.
Orient and align the stand arm with the monitor, then push them together until they click and lock into place.
How to assemble your monitor hardware |
9 |
If the screen size is 27 inches, follow the illustrations on the right to attach the monitor stand and the base. Tighten the screw that fixes the stand to the monitor. Use of a flat-head screwdriver is recommended.
Gently attempt to pull them back apart to check that they have properly engaged.
You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
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10 How to assemble your monitor hardware
2. Connect the video cable
Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems. (Not available for analog-only models).
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from accidently falling out during use.
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from accidently falling out during use.
To Connect the HDMI Cable
Connect the plug of the HDMI cable to one of the two HDMI ports on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
If there is more than one video transmission method available to you, you might want to take the picture quality of each video cable into consideration before making the connection.
-Better quality: HDMI / DVI-D
-Good quality: D-Sub
The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region.
3.Connect the audio cable (for models with speakers).
Connect the audio cable between the socket on the rear of the monitor (Line In) and your computer audio outlet.
Either
Or
Or
How to assemble your monitor hardware |
11 |
You may connect headphones to the headphone jack found next to the Line In jack of the monitor.
Location of the Line In and headphone jacks may vary by model. Check Input and output ports on page 8 for details.
4. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled 
on the rear of the monitor. Do not connect the
other end to a power outlet just yet.
5. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on the right of the monitor.
Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 16 to install the monitor software.
To extend the service life of the product, we recommend that you use your computer's power management function.
12 How to assemble your monitor hardware
How to detach the base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable.
Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.
2.Push the locking clips upward to detach the monitor base from the monitor stand arm.
While pushing the locking clips upward, detach the stand base from the stand arm.
3. Remove the monitor stand.
Insert a pointed object such as a screwdriver to the hole above the monitor stand arm, and then push the screwdriver against the release button inside the hole. Then pull the monitor stand backward away from the monitor.
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How to assemble your monitor hardware |
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If the screen size is 27 inches, follow the illustration on the right to detach the monitor base. Release the screw that fixes the stand to the monitor. Use of a flat-head screwdriver is recommended. Then pull the monitor stand backward away from the monitor.
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14 How to assemble your monitor hardware
Using the monitor wall mounting kit
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully.
Precautions:
•Install your monitor and monitor mounting kit on a wall with flat surface.
•Ensure that the wall material is stable to support the weight of the monitor.
•Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
1.Remove the monitor base.
Lay the screen face down on a clean and well-padded surface.
Detach the monitor base as instructed in How to detach the base on page 13.
If the screen size is 27 inches, follow the illustration on the right to detach the monitor stand.
In case you intend to use your monitor on the stand in the future, please keep the monitor base, monitor stand, and screws somewhere safe for future use.
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2.Follow the instruction manuals of the wall mount bracket you purchased to complete the installation.
How to assemble your monitor hardware |
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