EW Series
LCD Monitor
User Manual
Copyright
Copyright © 2014 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality, unstable power supply, signal interference, or poor grounding, and not limited to the above mentioned external factors. (Applicable for flicker-free models only.)
Power Safety
Please follow these safety instructions for best performance, and long life for your monitor.
•The AC plug isolates this equipment from the AC supply.
•The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.
•This product should be operated from the type of power indicated on the marked label. If you are not sure of the type of power available, consult your dealer or local power company.
•An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must be used.
•For EW2740L/EW2740LE, the power adapter is manufactured by Asian Power Devices (DA-50F19).
For EW2440L/EW2440LE, the power adapter is manufactured by Asian Power Devices (DA-40C19-ACAB) or Atech (A040219-T61).
•Use only the power adapter supplied with your LCD Monitor. Use of another type of power adapter will result in malfunction and/or danger.
•Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do not use the power adapter while it is inside a carrying case.
•Connect the power adapter to a proper power source.
•Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is damaged or exposed to excess moisture.
2
Care And Cleaning
•Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
•Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-in installation unless proper ventilation is provided.
•Never push objects or spill liquid of any kind into this product.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
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Table of Contents |
|
Copyright ...................................................................................................................................... |
2 |
Getting started ............................................................................................................................. |
5 |
Getting to know your monitor ................................................................................................ |
7 |
Front view.................................................................................................................................................... |
7 |
Back view ..................................................................................................................................................... |
7 |
Connection ................................................................................................................................................... |
8 |
How to assemble your monitor hardware ........................................................................... |
9 |
How to use the phone holder .............................................................................................................. |
14 |
How to detach the stand and the base ............................................................................................... |
15 |
Getting the most from your BenQ monitor ...................................................................... |
16 |
How to install the monitor on a new computer .............................................................................. |
17 |
How to upgrade the monitor on an existing computer ................................................................. |
18 |
How to install on Windows 8 system ................................................................................................ |
19 |
How to install on Windows 7 system ................................................................................................ |
20 |
How to adjust your monitor ................................................................................................. |
21 |
The control panel..................................................................................................................................... |
21 |
Basic menu operation ............................................................................................................................. |
22 |
Picture optimization ................................................................................................................................ |
24 |
Customizing the hot keys....................................................................................................................... |
24 |
Adjusting display mode ........................................................................................................................... |
24 |
Choosing an appropriate picture mode.............................................................................................. |
25 |
Connecting the monitor to your MacBook series product ........................................................... |
25 |
Navigating the main menu ...................................................................................................... |
26 |
Display menu ............................................................................................................................................. |
27 |
Picture menu ............................................................................................................................................. |
29 |
Picture Advanced menu ......................................................................................................................... |
31 |
Audio menu ............................................................................................................................................... |
34 |
System menu ............................................................................................................................................. |
35 |
Troubleshooting ....................................................................................................................... |
38 |
Frequently asked questions (FAQ) ...................................................................................................... |
38 |
Need more help?...................................................................................................................................... |
40 |
4
Getting started
When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied for your region.)
Power Adapter
Getting started |
5 |
Video Cable: D-Sub
Video Cable: HDMI
(Optional accessory, sold separately)
Video Cable: MHL
Audio Cable
(Optional accessory, sold separately)
Cable strap
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. For cables that are not supplied with your product, you can purchase them separately.
•Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
6 Getting started
Getting to know your monitor
Front view
1. Control buttons
2. Power button
1 2
Back view
8 |
10 |
9 |
8 |
7 |
|
3. |
D-Sub socket |
|
|
4. |
HDMI socket |
|
|
5. |
HDMI / MHL socket |
|
3 |
6. |
Audio Line In |
|
4 |
7. |
Kensington lock slot |
|
5 |
8. |
Speakers |
|
6 |
|||
9. |
Headphone jack |
||
|
10. DC power input jack
•Above diagram may vary depending on the model.
•Picture may differ from product supplied for your region.
Getting to know your monitor |
7 |
Connection
The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately.
For detailed connection methods, see page 11 - 12.
8 Getting to know your monitor
How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded surface.
Attach the monitor stand to the monitor base as illustrated until it locks in place.
1 |
2 |
Tighten the screw on the bottom of the monitor base
as illustrated.
or
To secure or release a screw, a screwdriver or a coin is required.
How to assemble your monitor hardware |
9 |
Orient and align the stand arm with the monitor, then push them together until they click and lock into place.
Tighten the screw that fixes the stand to the monitor.
To secure or release a screw, a screwdriver or a coin is required.
Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
2
1 
You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
-5
O
~
+20
O
If the screen size is 24 inches, your monitor is an edge to edge monitor and should be handled with care. Adjust the screen angle by placing your hands on the top and on the base of the monitor as illustrated. Excessive force on the display is prohibited.
(EW2440)
-5 |
~ +20 |
O |
O |
|
10 How to assemble your monitor hardware
2. Connect the PC video cable.
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from accidently falling out during use.
To Connect the HDMI Cable
Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
To Connect the MHL Cable
Connect the plug of the MHL cable to the HDMI / MHL port of the monitor. Connect the other end of the cable to the MHL port of the digital output device.
Not all mobile devices are MHL-enabled, consult with your mobile device dealer to verify MHL capabilities.
If there is more than one video transmission method available to you, you might want to take the picture quality of each video cable into consideration before making the connection.
-Better quality: HDMI, MHL
-Good quality: D-Sub
The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region.
Either
Or
Or
How to assemble your monitor hardware |
11 |
3. Connect the audio cable.
Connect the audio cable between the socket on the rear of the monitor (Line In) and your computer audio outlet.
You may connect headphones to the headphone jack found next to the Line In jack of the monitor.
4. Connect the power cable to the monitor.
Connect the power cord to the power adapter. Plug one end of the power cord into the socket labelled 
on the rear of the monitor. Do not connect the other end to a power outlet just yet.
5. Organize the cables.
2 |
1
12 How to assemble your monitor hardware
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