BandLuxe C33X, C33, C330, C331, C339 User Manual

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The BandLuxe C33X

Series

User Manual

PN: 65005400011 (Rev.B)

Contents

Chapter 1

Getting Started 3

Chapter 2

Connecting 8

Chapter 3

SMS 11

Chapter 4

Setting 13

Chapter 5

Statistics & Information 16

Chapter 6

Q&A 18

Chapter 7

Important Safety Information and Glossary

The BandLuxe C33X Series

Chapter 1

Getting Started

Chapter 1

Getting Started

What’s content

BandLuxe C33X USB dongle modem

Features

● Support 2G, 3G, 3.5G and HSPA+ standard

( HSDPA / WCDMA / EDGE / GPRS )

● Support SMS Message

● USB Interface

● Support microSD/microSDHC storage

● Support systems: Windows 7, Vista, XP

● Does not interfere with other USB

peripherals

● Multi language interface (English, French,

German, Italian, Spanish, Traditional Chinese, Russian, Portuguese and Finnish)

● Plug & Play

Before You Install

Information

Before installing the C33X, we recommend obtaining the following information from the SIM Card Mobile network operator:

Access Point Name (APN)

- For many carriers, the APN may simply be Internet.

Phone Number

- The Phone Number to dial to establish a network connection. BandLuxe software helps input this number correctly.

Password (Optional)

- Some (but not many) carriers require a password.

Notice: BandLuxe C33X is a radio device.

Please be aware to keep metal materials away from the device.

Insert the SIM Card & microSD Memory Card

1. USB connector can be extended by clicking the USB modem (fig. 1)

2. Remove the back cover to insert the SIM card. (fig. 2)

3. microSD card reader is equipped. Follow the arrow direction to insert the microSD card. (fig. 3) *micro SD card is an optional purchased accessory.

Hardware Installation

With the SIM card properly inserted, the C33X may now be installed into the computer via USB port.

1. Insert the C33X into the computer.

2. The LED should light up when connection is established, though it may be obscured.

Chapter 1

Getting Started

Software Installation

The process and appearance of certain software elements in Windows Vista will be somewhat different than in XP. These differences are minor and should not limit the functionality of the C33X in any way.

New Hardware Detection

Windows XP

Once the C33X is connected, a dialog box should pop up from the Toolbar Hardware Connection Icon. The device will be identified as the BandLuxe 3.5G HSPA Adapter.

Windows Vista

/ Win 7

In Vista / Win 7, a pop-up window may appear. Click

Allow

to proceed.

After the first pop-up, all other aspects for software installation will be identical in all compatible versions of Windows.

Software installation should proceed automatically . If it does not, it may be initiated from My Computer, where the C33X will be identified as a CD-ROM device. Sometimes a restart will occur during installation. If it does, reinitiate installation from My Computer.

Install Shield Wizard

Setup Language

Preparation

The C33X will automatically use the appropriate language for your OS, if available.

Welcome

The Setup Wizard window opens automatically. The first page contains OS compatibility and legal disclaimers. Click

to continue.

Chapter 1

Getting Started

License Agreement

Click

I accept the terms in the license agreement > Next

continue.

Select Installation Folder

Click

Change

to manually select a folder.

Change Current Destination Folder

Highlight the folder and click

to select it. Click

Cancel

to close the

Browse window.

Confirm Installation

Click

Back

to change any preceding information or settings. Click

Install

to begin installation.

Installation

Installation time will depend on variable computer.

Installation Complete

When installation is completed, click Finish to exit. The Connection Manager will open automatically.

Chapter 1

Getting Started

Home Screen

212

1. Signal Strength

2. Minimize

3. Radio Technology

4. Mobile Network Operator

5. Connection Status

6. Connection Time Elapse

7. Total Data Uploaded

8. Total Data Downloaded

9. Menu

10. Home Screen

11. Connect/Disconnect

12. Close

Note:

The Home screen only indicates 3G (internet) connection status. After installation, the C33X automatically initiates 2G (SMS) functions upon successful connection to the computer. Text messages can be sent or received, even if the Home screen indicates no connection.

Menu Screen

SMS:

Text message folders such as Inbox, Draft, etc.

Setting:

General, SMS, SIM, Radio and Network preferences.

Statistics:

Upload/Download graphs, totals and connection log.

Contacts:

C33X SIM Card and Outlook Contact lists.

Profile:

Connection profile setup/options.

Information:

Device, Version.

The BandLuxe C33X Series

Chapter 2

Connecting

Chapter 2

Connecting

Establishing a Connection

With the C33X installed, an online connection can be ready to use. The C33X will automatically scan your system and create a default profile, which should work in the vast majority of cases. To test it, simply click the Connect button.

Connection should take about 5 seconds. When established, the Home screen should show Connected, with the onscreen clock

running and the Download/Upload tallies running. The toolbar icon will also change color to indicate the connection protocol (same as

LED indicator). See Specifications for details. If connection is unsuccessful, check if the device and SIM card are

properly connected and inserted. If they are, a new internet profile may need to be created.

Create a Profile

1. Click Menu > Profile. The profile menu will contain the default

profile, showing the operator's name of the SIM card.

2. Click New to create a new profile. Depending on the carrier, all 5

spaces may not need to be filled to proceed.

3. Choose a Profile Name. The name is arbitrary and is helpful when

different connection methods are available.

4. Inquire with the Mobile network operator (SIM carrier) as to whether

the User Name and Password are required.

5. The Password can be any combination of letters, numbers or

symbols and is case sensitive.

6. Enter the Access Point Name (APN) supplied by the SIM card

carrier.

7. Enter the phone number for establishing the wireless connection, supplied by the SIM card carrier; click Save.

8. On the Profile window, click the newly created profile and then click Default. Click OK to set this profile as the default (only the default can be connected).

9. The BandLuxe C33X is now ready for a wireless connection. Click the Connect icon to establish. Connection should take about 5 seconds. When established, the Home screen should show

Connected, with the onscreen clock running and the Download/ Upload tallies counting.

Note:

If you switch to a different SIM card, the default profile will no longer be valid. You will have to create a new profile in the manner just described. If you can not access to all the information necessary to create a new profile, just uninstall and reinstall the BandLuxe software. The new default profile should work for the new SIM card

Choose a Profile

Different profiles may be needed, depending on changeable location.

1. Click Menu > Profile.

2. Highlight the desired profile and click Default.

3. Click OK on the confirmation window if this is the desired profile.

4. The word YES will appear next to the default profile.

Chapter 2

Connecting

General

Profile Properties

In the Profile window, click

Edit

to adjust the default profile. To adjust a

non-default profile, highlight it and then click

Edit

. Click

Detail

on the

Edit window to view the Properties menu, General Tab.

Connect using

If other modems are available, they will be listed here. Click

Configure

to adjust the BandLuxe modem settings.

Phone number

Check

Use dialing rules

to access the Location Information window to

add more specific dialing information such as

tone/pulse dialing

current region, area & carrier code

, and

outside line access

number

Click OK when completed.

This and other Properties menu tabs are generic to the Windows OS and will not be discussed further.

Connecting & Disconnecting

If a default profile has been selected, a connection can be made or ended at any time by clicking the Connect button on the Menu screen. However, connection status will not be obvious unless the Home screen is displayed. The Statistics or Signal Information windows also clearly display connection status.

Get the latest APN List Database

The

Profile

provides the APN List Update function. When the network connection is established, the APN List will be updated after clicking this button.

The BandLuxe C33X Series

Chapter 3

SMS

Chapter 3

SMS

Compose

The Connection Manager allows the standard SMS options as any other mobile devices. The related information, including Contact’s name, number, body text and the stored date of each message in the Inbox, Outbox, Sent and Draft folders will be displayed..

It contains all tools for creating messages.

To:

Contains the Phone Number of the recipient.

Message Body:

Key in the content.

Inbox

It contains received messages. Save, Delete or Reply to Inbox messages by highlighting them and pressing the appropriate button. Highlight a message to make it scroll open above. Unread messages are closed envelopes while read messages are opened.

Press to see contact lists.

- SIM Card Contacts

- Outlook Contacts

- C33X Contacts

Highlight a Contact and click

Select

to choose it. Click

Exit

to return to

the Compose screen. Click

Tem plate

to view all stored templates, or create/delete one. Highlight a template and click Select to insert it into the message. Click

New

to create a new template. Click

Save

to add the new

template to the list of existing ones. Click

Cancel

to return to the

Template list window.

Sent

Highlight a template and click

Delete

to erase it.

It contains all successfully sent messages. Highlight a message and press

Delete

to erase it.

Outbox

It contains completed but unsent messages. Send or Delete messages by highlighting them and pressing the appropriate button.

Draft

It contains saved but unﬁnished messages. Highlight a draft and click

Edit

to send the message back to the Compose window.

The BandLuxe C33X Series

Chapter 4

Setting

Chapter 4

Setting

General

Check Auto connect on startup to have the C33X connect to the internet automatically during startup.

Language

The Connection Manager offers multi languages interface. To choose a language, click the menu to highlight and select a language. Click

Save

to implement the chosen language. The Connection Manager

will then return to the Home Screen with the chosen language.

SMS

Preference

New SMS Notify: Check to be notified when a new text message arrives. If enabled, the Toolbar Connection Manager Icon will change to an Envelope Icon. An envelope icon will also appear in the upper left corner of the Home screen when a new message arrives.

SMS Service Center

Use default number in phone: Uncheck to manually input service center number.

Click

Save

after making any changes.

SIM

Enable/Disable or change the SIM card Personal Identiﬁcation Number (PIN). Press

Apply

after making any changes. A SIM card

must be inserted for this function to be activated.

If a PIN code is enabled, it will be asked during SIM card initialization. After 3 incorrect PIN code entries, the SIM card will be locked. Contact your operator to unlock it.

Radio

Dual Mode- Features various network search options. Note that 3G (including 3.5G) First is the default setting.

After making changes to either, click

Apply

Notice: 2G/3G/3.5G data transferring will be disconnected when you apply new “Radio” setting.

Network

Network Selection

Standard (auto)

Search for networks in the order speciﬁed in the

Prefer list. Click

Standard (auto)

to view and adjust the Prefer

list.

The top list is the Prefer list; the bottom lists all available networks. Click

Scan

to bring up the list of all available networks.

In the Prefer list, highlight a network and click the up arrow to the left to move it up the list (increase its preference); clicking the down arrow does the opposite. Clicking the red icon removes the highlighted network from the Prefer list.

In the bottom list, highlight a network and click the up arrow above to move that network to the Prefer list.

Chapter 4

Setting

If changes are made, click

Save

Manual

Choose a network from all the available. Click

Manual

to see

the list. Highlight a network and click

Select

. If no change is needed,

click

Cancel

Note that

Network

can only be accessed when the C33X is not

connected to a network.

The BandLuxe C33X Series

Chapter 5

Statistics & Information

Chapter 5

Statistics & Information

Statistics Information

The Statistics screen displays a graph of recent upload and download activities. If there is no data shown, the C33X is disconnected. Click

Statistics

The Information screen offers version or signal speciﬁcations. Click

Information

About

Click

Information

About

tab to see version data.

IMEI:

International Mobile Equipment Identity number

Version:

Connection Manager Software Version

F/W Version:

Firmware Version

Time:

Elapsed Connection Time

- Returns to zero upon disconnection

- Reset does not affect it

Max:

Maximum Throughput

Download:

Current Downloading Throughput

Upload:

Current Uploading Throughput

Click

Reset

to end the current graphs and start over. This will not af fect

the actual connection.

Connection log

Click

Statistics

Connection log

to see data counting by

each connection status and accumulated connection status

Each data counting

DateTime

: The date and time of connection log

Operator

: Telecom network operator

Download(KB)

: Downloaded Throughput

Upload(KB)

: Uploaded Throughput

Accumulated data counting

Download

: Total Downloaded Throughput

Upload

: Total Uploaded Throughput

Click

Reload

to reload the latest data information. Click

Clear

clear all data counting information

* The data counting here is only for reference, please check operator for real data throughput if any.

The BandLuxe C33X Series

Chapter 6

Q&A

Chapter 6

Q&A

Q: Why does the Home screen display

Device

Make sure that the C33X is plugged in/inserted correctly. If it is, and

No Device is still displayed, check the LED.

If the LED is not lit, the problem could be:

- The USB port is not activated. Check the Device Manager.

Q: The Home screen is stuck on

Initial SIM Card

what should I do?

Replug/reconnect the C33X. If this does not work, restart the

computer. If reconnection doesn’t make the C33X activate, check the SIM card, which may have a poor connection or be locked.

Q: The SIM card is working, so why can’t the

C33X make a connection?

Check the proﬁle information; click

Proﬁle

. See Chapter 2

for details. If proﬁle setting is in order, the radio or network setting may need

adjustment. Click

Setting

. See Chapter 4 for details. If

Radio and Network settings are in order, please check the signal

strength indicator in the upper left corner of the Connection Manager.

Q: How do I import contacts into the Connection

Manager?

Click

Contacts

- Import from the SIM Card.

- Import from Outlook.

- Import from the C33X Contacts folder.

Q: What microSDHC

card tested in the

BandLuxe C33X?

BandLuxe C33X have microSDHC reader and support up to 16GB microSDHC cards. Due to the availability of microSDHC cards, we recommend SanDisk microSDHC cards.

Q: C

an I prevent others from using my C33X?

Yes. Click

Setting

SIM

to enable or change the SIM card

PIN code.

Q: Why do some SMS text symbols display

incorrectly on the receiving phone?

This is related to the different decoding schemes used by various

mobile phones. Known problem symbols include: ~ ! @ # $ % ^ & * ( ) _ + ` - = { } | : “ < > ? [ ] \ ; ‘ , . /

Q: The Install Shield Wizard does not automatically pop-up when I ﬁrst plug in the C33X , what should I do?

In My Computer, right click on the drive with the Connection

Manager icon and select AutoPlay. This should initiate the Install Shield Wizard.

BANDLUXE C33X (H:)

Q: My computer cannot boot with the C33X connected. Why?

Signal Strength Indicator

As discussed in Chapter 1, durin g installation the C33X is displayed

in My Computer as a portable storage device.

The computer treats the C33X as if it were a CD drive. Therefore, your computer may be trying to boot from it, as if it were expecting a Boot CD. Disconnect the C33X before booting.

Q: How do I view the .pdf Quick Start Guide and

User Manual?

Click

Start

Programs

BandLuxe

BandLuxe Dashboard

and

choose either document. Both files require Adobe Acrobat 6.0+.

The BandLuxe C33X Series

Chapter 7

Important Safety

Information and Glossary

Chapter 7

Important Safety Information and Glossary

Safety Information

Important Notice

Due to the transmission and reception properties of cellular communications, data can occasionally be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path.

Although data loss is rare, the environment where you operate the C33X may adversely affect communications. Variations in radio signal strength are referred to as fading. Fading is caused by several different factors including signal reﬂection, the ionosphere, and interference from other radio channels.

BandRich Inc. or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received by the BandLuxe C33X or failure of the BandLuxe C33X to transmit or receive such data.

BandLuxe™ is a registered trademark of BandRich Inc.

Potential Hazards

Do not operate the BandLuxe C33X in an environment that may be susceptible to radio interference resulting in danger; speciﬁcally:

Areas where prohibited by the law.

- Follow any special rules and regulations and obey all signs and

notices. Always turn off the host device and remove the C33X from the card slot when instructed to do so, or when you suspect that it may cause interference or danger.

Where explosive atmospheres may be present.

- Do not operate your C33X in any area where a potentially explosive

atmosphere may exist. Sparks in such areas could cause an explosion or ﬁre resulting in bodily injury or even death. Be aware and comply with all signs and instructions.

- Users are advised not to operate the C33X while at a refueling point

or service station. Users are reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress.

- Areas with a potentially explosive atmosphere are often but not

always clearly marked. Potential locations can include gas stations, below deck on boats, chemical transfer or storage facilities, vehicles using liqueﬁed petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine.

Near Medical and life support equipment.

- Do not operate your C33X in any area where medical equipment,

life support equipment, or near any equipment that may be susceptible to any form of radio interference. In such areas, the host communications device must be turned off. The C33X may transmit signals that could interfere with this equipment.

On an aircraft, either on the ground or airborne.

- In addition to FAA requirements, many airline regulations state that

you must suspend wireless operations before boarding an airplane. Please ensure that the host device is turned off and your C33X is removed from the card slot prior to boarding aircraft in order to comply with these regulations. The C33X can transmit signals that could interfere with various onboard systems and controls.

While operating a vehicle.

- The driver or mobile network operator of any vehicle should not

operate a wireless data device while in control of a vehicle. Doing so will detract from the driver or mobile network operator’s control and operation of that vehicle. In some countries, operating such communications devices while in control of a vehicle is an offense.

Regulations

CE Marking

This device has been tested to and conforms to the regulatory requirements of the European Union and has attained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation. The CE Mark is obligatory for products it applies to: the manufacturer afﬁxes the marking in order to be allowed to sell his product in the European market.

This product conforms to the essential requirements of the R&TTE directive 1999/5/EC in order to attain CE Marking. A notiﬁed body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certiﬁcate of expert opinion. As such the device will bear the notiﬁed body number 0678 after the CE mark.

The CE Marking is not a quality mark. Foremost, it refers to the safety rather than to the quality of a product. Secondly, CE Marking is mandatory for the product it applies to, whereas most quality markings are voluntary.

Marking: The product shall bear the CE mark, the notiﬁed body number(s) as depicted to the right. CE 0560.

15.21 Federal Communications Commission (FCC) Statement

You are cautioned that changes or modiﬁcations not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.

15.105(b) Federal Communications Commission (FCC) Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

You are cautioned that changes or modiﬁcations not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Operation is subject to the following two conditions:

1) this device may not cause interference and

2) this device must accept any interference, including interference that may cause undesired operation of the device.

Chapter 7

Important Safety Information and Glossary

FCC RF Radiation Exposure Statement:

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 0.4 centimeters between the radiator and your body

SAR compliance has been established in a laptop computer with side USB port conﬁguration as tested in this ﬁling, and can be used in laptop computers with substantially similar physical dimensions, construction, and electrical and RF characteristics. Compliance of this device in all ﬁnal host conﬁgurations is the responsibility of the Grantee. End-users must be provided with speciﬁc information required to satisfy RF exposure compliance for all ﬁnal host devices.

Max. SAR levels: 0.866 mW/g (1g)

in avoid of radio interference,

please do not use this device close to another transmitters.

Speciﬁcations

System Requirements

Operating System: Windows 7, Windows Vista, Windows XP SP2+, Mac OS X 10.4.x, 10.5.x, 10.6.x Web Browser: Internet Explorer 6.0+

LED Indicators

Color Indicator Flashing Solid

Off Not Connected NA NA

Red SIM Card/Service

No coverage/ still searching

Error (SIM card

missing, failed

verification) /

PIN code

enable

Green WCDMA Available Connected

Blue HSDPA/HSUPA/HSPA+ NA Connected

Pink/Purple

GPRS/EDGE Available Connected

Hardware

Dimensions: 80 x 25 x 12 mm Typical (USB dongle) Weight: 25g Onboard Memory: 512 MB NAND Flash GSM Bands: 850, 900, 1800, 1900 UMTS Bands:

C330 C331 C339

UMTS

Band

850/1900/2100 2100 900/2100

Environment Operation Temperature 0

C to 55oC (32oF to 131oF)

Storage Temperature -20oC to 65oC (-4oF to 149oF)

Connectivity

Internet: NDIS Data Speed Downlink: 21 Mbps (Max)

in bps: Uplink: 5.76 Mbps IP Settings: APN, DNS, DHCP vs. Static, Radius

Glossary

2G:

Second-generation mobile networking technology. Represents a

switchover from analog to digital; most 2G networks use GSM.

3G:

Third-generation mobile networking technology that enables simultaneous transfer of voice and non-voice data; most 3G networks use WCDMA.

3.5G/ HSPA:

A more recent standard of mobile networking technology;

generally uses HSDPA and HSUPA

APN (Access Point Name/Network):

Provides GPRS routing

information. Consists of:

Network ID: Identiﬁes the external service requested by a GPRS

user.

Mobile network operator ID: Speciﬁes routing information.

ARFCN (Absolute Radio Frequency Channel Number):

The speciﬁc ID numbers for all radio channels used in cellular mobile communications.

bps (bits per second):

How data ﬂow is measured.

DNS (Domain Name System):

Helps route network trafﬁc by making

the addressing process more user-friendly.

DHCP (Dynamic Host Conﬁguration Protocol):

How devices obtain

IP addresses from a server.

EDGE (Enhanced Data GSM Environment/Enhanced Data for Global Evolution):

Advanced GPRS that delivers multimedia and

other data needing greater bandwidth at up to 237 kbps.

GPRS (General Packet Radio Service):

Delivers data in packets at

up to 86 kbps.

GSM (Global System for Mobile Communications):

The most popular cellular network, mostly operates in 850-900 or 1800-1900 MHz; the primary 2G system.

IMEI (International Mobile Equipment Identity):

A number unique to each GSM/UMTS device that can be used block network access by a stolen mobile device.

IP (Internet Protocol):

Routes packets over a network.

HSDPA (High Speed Downlink Packet Access):

Advanced WCDMA that delivers downlink bandwidth intensive data at up to 7.2Mbps; typically associated with 3.5G.

HSUPA (High Speed Uplink Packet Access):

Advanced WCDMA that delivers uplink bandwidth intensive data at up to 5.76Mbps; typically associated with 3.75G.

HSPA+ (High Speed Packet Access evolution):

Advanced HSPA

that delivers uplink bandwidth intensive data over 14.4 Mbps..

Kbps (Kilobits per second):

A data ﬂow measure; 1024 bits/second.

LAN (Local Area Network):

A data network with limited range but

good bandwidth.

Mbps (Megabits per second):

A data ﬂow measure; 1,048,576

bits/second.

NDIS (Network Driver Interface Specification):

a Windows device driver interface that enables a single network interface card to support multiple network protocols.

PPP (Point-to-Point Protocol):

An internet connection method.

PIN (Personal Identity Number):

Four to eight digital numbers SIM

card security code; allows access to the carrier’s network.

Rx:

Shorthand for Reception.

SIM (Subscriber Identity Module):

A small card that contains key

mobile device identiﬁcation, subscription and contact information.

SMS (Short Messaging Service):

Allows text messages of up to 160

characters.

Tx:

Shorthand for Transmission.

UMTS: Universal Mobile Telecommunications System

is one of

the

third-generation (

3G)

cell phone technologies

WCDMA (Wideband Code Division Multiple Access):

Advanced EDGE that supports 384kbps data ﬂow. Most 3G networks use this standard; aka UMTS.

BandLuxe C33X, C33, C330, C331, C339 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual