4406D+, 4412D+. 4424D+, and 4424LD+ Telephones User’s Guide
Back Panels:
Programming and
Feature Codes
Displays
555-710-127 Comcode 108493370 Issue 2
January 2000
To order additional
4460D+, 4412D+, 4424D+ and 4424LD+ Telephone User’s Guides, please call 800- 457-1235
Front Panels:
Your Telephone
Call Handling
Using Features
Programming and
Feature Codes
Copyright 2000
Avaya Inc.
All Rights
Line
Buttons
In this User Guide, fixed buttons on your telephone are indicated by a solid red background ( Spkr ). Buttons you label and program are represented by red letters on a white background ( CampOn ).
Line buttons are buttons used to make or receive inside or outside calls. Line buttons are labeled differently depending on how your system is configured. For example, you may have line buttons that provide you with direct access to an outside line, Pool buttons that provide you with access to an outside line after dialing an access code (usually a 9), Shared buttons that allow lines to be shared among co-workers, or Intercom buttons that provide you with access to internal dial tone.
In addition, line buttons may be labeled with an "R" (for Ring), "V" (for Voice), or "OO" (for Originate Only):
Ring Buttons - Calls you make arrive as ringing calls.
Voice Buttons - Calls you make arrive as voice-announced calls.
Originate Only - Line button can only be used to make (not receive) calls.
In this guide, LINE represents a button that is labeled with an outside line number and EXT represents a button that may be labeled with an extension number or an Intercom number.
Your Telephone
Using |
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To use the speakerphone, press Spkr . |
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the |
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To mute, press Mute . The Speakerphone/ Mute LED flashes |
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Speaker- |
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continuously, indicating that the call has been muted. To |
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return to normal operation, press Mute again. The |
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Speaker /Mute LED returns to steady. |
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Use the following guidelines to get the best performance from |
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your speakerphone: |
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Place your telephone at least one foot from any wall. |
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Avoid placing your telephone in a partly enclosed area, |
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such as underneath a low shelf over your desktop. |
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Place your telephone as far as possible from interfering |
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noises, such as your PC or a fan. |
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Place your telephone on a hard, flat surface. |
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The microphone is located on the right side of the |
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telephone. Allow at least one inch of clearance. |
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Your speakerphone performs better when the volume is set |
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in the middle or lower range because you can more easily |
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break into the conversation than when the speakerphone is set |
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at maximum. |
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Line |
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Steady red |
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The line you are using or will use when you lift the |
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handset or press Spkr . |
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Lights |
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Steady green |
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The line is in use, or the feature programmed onto the |
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line button is on. |
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Flashing green |
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An incoming call is ringing on this line button, or a call |
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you transferred is returning on this line button. |
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Fast-flashing green |
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You have put a call on hold on this line button. |
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Slow-flashing green |
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Someone else has put a call on hold on this line button. |
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Your Telephone
Dial tone (steady tone)
You can make a call.
Busy (slow repeating tone)
The phone you are calling is busy.
Fast busy (fast repeating tone)
No lines are available.
Error (alternating high-low tones)
You dialed or used a feature incorrectly.
Confirmation (double break in dial tone followed by steady tone)
You used a feature correctly.
Callback (5 short beeps)
A line or pool you selected, or an extension you called, is busy and the system is putting your call into the callback queue.
Call Waiting (1 or 2 beeps)
You have an inside call (1 beep) or an outside call (2 beeps) waiting for you.
1 long ring
Inside call.
1 short ring and 1 long ring
Outside call.
1 long ring and 3 short rings
Outside call transferred to you or a call you transferred returning to you.
1 beep each minute
Call on hold reminder tone.
Make a |
To make an outside call: |
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Call |
1: Press the |
Line button. |
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2: Do one of the following: |
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Press |
Spkr . |
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Lift the handset. |
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Use the headset. |
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If required, dial the dial-out code, usually 9 . |
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To make an inside call: |
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1: Press EXT . |
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2: Do one of the following: |
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Press |
Spkr . |
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Lift the handset. |
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Use the headset. |
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3: Dial the extension. |
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Answer a |
To answer an outside or inside call, do one of the following: |
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Call |
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Press Spkr . |
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Lift the handset. |
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Use the headset. |
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To enable Hands-Free Answer on Intercom: |
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Press a programmed HFAI button, which allows you to |
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respond to voice-signaled (not ringing) intercom calls without |
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having to lift the handset or press any buttons. |
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Call Handling
Transfer |
To transfer a call using the dialpad: |
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a Call |
1: Press |
Trnsfr . |
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The system puts the call on hold and selects an EXT |
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button. |
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2: Dial the extension or outside number. |
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To cancel or return to the call on hold, press the button next |
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to the flashing Green Light . |
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3: Announce the call (optional). |
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4: Hang up. |
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To transfer a call using one-touch manual transfer: |
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1: Press |
Trnsfr . |
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2: Press the programmed AutoDial button. |
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3: Announce the call (optional). |
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4: Hang up. |
To transfer a call using one-touch auto transfers, if available:
Press the programmed AutoDial button.
Check with your System Manager to see if you have one-touch manual transfer or one-touch auto transfer.
Transfer |
To transfer a call to a voice mailbox: |
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a Call to |
1: Do one of the following: |
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a Voice |
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Press the programmed |
Feature button, and press |
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Mailbox |
5 6 . |
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Press the programmed |
Direct Voice Mail button (see |
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"Direct Voice Mail" under "Covering Calls Features"). |
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Select Direct Voice Mail from the display (DicVM or Direct |
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VM). |
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You cannot select features from the 4406D+ display. |
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2: Dial the extension number. |
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3: Hang up. |
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Call Handling
Place a |
To place a call on hold: |
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Call on |
1: Press the Hold |
button. |
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Hold |
2: To retrieve the call (or conference) on hold, press the line |
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button next to the fast-flashing |
Green Light (a call you put |
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on hold) or the slow-flashing |
Green Light (a call put on |
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hold at another extension). |
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When a call is on hold, the telephone beeps once each minute |
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appears on the display. |
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Make a |
While connected to the first party: |
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Conference |
1: Press Conf . |
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Call |
The system puts the call on hold and selects an EXT button. |
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2: Connect with the next party. |
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You can connect to the next party by: |
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Dialing an outside telephone number or an extension. |
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Retrieving a call on hold. |
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Answering an incoming call. |
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3: Press Conf again. Calls are now conferenced. |
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Repeat Steps 1 |
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3 to add up to a total of 2 outside and 2 inside |
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(not including yours) parties. |
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To drop a participant: |
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1: Press the programmed Drop |
button. |
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The 4400-Series telephones do not have a fixed Drop button; |
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you must program a Drop button onto a button. |
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2: Press the line button of the party that you want to drop. |
To put the conference on hold:
Press Hold .
To return to the conference:
Press any line button used to connect a participant.
To end the conference:
Hang up.
Use a |
To use a feature, do one of the following: |
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Feature |
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Press |
Feature and then select the feature from the display |
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(not for the 4406D+ telephone). |
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Press |
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to move to the next screen of features. |
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Press |
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to return to the previous screen of features. |
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Press |
Feature and then dial the feature code. |
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Press the line button programmed with the feature. |
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Program |
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To program a |
Feature |
button: |
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a Feature |
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1: Label a button as "Feature." |
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Button |
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2: Press EXT . |
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3: Lift the handset. |
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4: Enter programming mode by pressing |
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0 |
0 . |
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5: Press the button you labeled. |
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6: Press |
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2 |
0 . |
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7: Exit programming mode by pressing |
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0 |
0 . |
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Program |
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To program features, extensions, and phone numbers: |
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a Feature |
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1: Label the button. |
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onto a |
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2: Press EXT . |
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Button |
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3: Lift the handset. |
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4: Press |
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0 |
0 . |
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5: Press the button you labeled. |
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6: Dial the appropriate programming code (see the following |
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pages). Dial any additional numbers (such as extensions) if |
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needed. |
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7: To program another button, repeat steps 1, 5, and 6; or exit by |
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pressing |
# |
0 |
0 . |
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