Avaya 15-601078 User Manual

IP Office

4601/5601 Phone User Guide

15-601078 Issue 04c - (12 December 2008)

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Contents

The Telephone1.

..................................................................... 81.1 Call Appearance Buttons

..................................................................... 81.2 Logging On

..................................................................... 81.3 Logging Off

Call Handling2.

..................................................................... 102.1 Answering a Call

..................................................................... 102.2 Making a Call

..................................................................... 112.3 Clearing a Call

..................................................................... 112.4 Conference

..................................................................... 112.5 Transfer

..................................................................... 122.6 Hold

..................................................................... 122.7 Redial

..................................................................... 122.8 Message

System Features3.

..................................................................... 143.1 Call Forwarding

..................................................................... 153.2 Diverting Calls

..................................................................... 153.3 Do Not Disturb

..................................................................... 163.4 Private Call

..................................................................... 163.5 Parking Calls

..................................................................... 173.6 Voicemail

..................................................................... 183.7 Default Feature Codes

...............................................................................19Index

Contents

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Chapter 1.

The Telephone

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The Telephone:

1. The Telephone

This guide covers the use of the 4601 and 5601 phones on IP Office. Both phones are similar, however the 5601 is only supported on the IP Office whereas the 4601 is supported on a range of Avaya phone systems.

1. Message Lamp: This lamp is used as follows; On (Continuous): There are new messages in your voicemail mailbox, or in another mailbox for which you have been configured to receive "Message Waiting Indication".

2. Call Appearance Buttons: Two Call Appearance Buttons provide call appearance for both incoming and outgoing calls.

3. HOLD: Places a call on hold; retrieves a held call.

4. Call Handling Buttons:

· TRANSFER: See Transfer .

· CONFERENCE: See Conference .

· DROP: See Clearing a Call .

· REDIAL: See Redial .

5. Dial Pad: Standard 12-button pad for dialling phone numbers.

6. Volume Controls: Adjusts the handset or ringer volume, depending on which item is in use.

7. Handset Socket: Located on the side of the phone.

8. MESSAGES: Access the mailbox.

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