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Avanti 3020 set Avanti 3015D set
User guide
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79-620-0010/A |
Issue 1 |
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79-620-0010/A, Issue 1
Avanti 3020 set Avanti 3015D set
User guide
Telrad Telecommunications Inc.,
Woodbury, New York
NOTICE
This publication refers to Telrad's Avanti 3020 set and Avanti 3015D set connected to Telrad's DIGITAL KEY BX system, Release SB7, or Telrad's
DIGITAL 400 system, Release DB7, or Telrad’s
DIGITAL 1000 system, Release LB7, as of July, 1999.
Telrad reserves the right to modify the equipment and the software described herein without prior notice. However, changes made to the equipment or to the software described herein do not necessarily render this publication invalid.
© 1999 Telrad Telecommunications Inc.,
Woodbury, New York
Printed in Israel
79-620-0010/A, Issue 1
CONTENTS |
|
ABOUT YOUR AVANTI TELEPHONE ................................................ |
1 |
TELEPHONE SET BUTTONS ............................................................ |
1 |
SWITCHING FROM HANDSET TO HANDSFREE OPERATION ....... |
6 |
DISTINCTIVE RINGING ..................................................................... |
7 |
MUTE .................................................................................................. |
8 |
HOT DIALPAD .................................................................................... |
9 |
INTERNAL CALLS ............................................................................ |
10 |
BARGE INTO A CONVERSATION ................................................... |
11 |
PAGE CALLS .................................................................................... |
11 |
ANSWERING CALLS ........................................................................ |
12 |
CALL WAITING ................................................................................. |
13 |
OUTSIDE CALLS .............................................................................. |
14 |
AUTOMATIC REDIAL ....................................................................... |
15 |
WAITING FOR AN AVAILABLE OUTSIDE LINE .............................. |
15 |
CIRCUMVENT EXTENSION RESTRICTIONS ................................. |
16 |
OBTAINING SPECIAL SERVICES VIA LINES DEFINED |
|
AS BEHIND AN EXCHANGE ............................................................ |
16 |
HOLD ................................................................................................ |
17 |
TRANSFERRING CALLS ................................................................. |
18 |
CONFERENCE CALLS ..................................................................... |
19 |
PICKUP ............................................................................................. |
20 |
MESSAGES ...................................................................................... |
21 |
SENDING MESSAGES...................................................................... |
21 |
RECEIVING MESSAGES .................................................................. |
22 |
DELETING ALL MESSAGES............................................................. |
22 |
DO NOT DISTURB (DND) ................................................................ |
23 |
DND MESSAGES .............................................................................. |
23 |
FORWARDING CALLS ..................................................................... |
25 |
CANCELING CALL FORWARD TO ME ............................................ |
28 |
ABBREVIATED DIALING .................................................................. |
29 |
SPEED DIAL ..................................................................................... |
29 |
MEMORY BUTTONS ........................................................................ |
30 |
PHONE BOOK ................................................................................... |
30 |
ALARM .............................................................................................. |
36 |
TELEPHONE LOCK .......................................................................... |
37 |
DOOR UNIT ...................................................................................... |
38 |
NOTE PAD ........................................................................................ |
39 |
ADVANCED FEATURES .................................................................. |
40 |
FEATURE CODES ............................................................................ |
41 |
iii
Figure 1 Avanti 3020 set faceplate
iv
Figure 2 Avanti 3015D faceplate
v
ABOUT YOUR AVANTI TELEPHONE
The Avanti 3020 and Avanti 3015D sets are equipped with onhook dialing, full speakerphone and hot dialpad capability, which enables you to make a call or operate any feature by pressing the dialpad buttons. You may also receive and disconnect calls, program features and perform all operations without lifting the handset.
You may lift the handset or switch between handsfree and handset operation at any time.
NOTE
This guide describes the regular operation of the telephone. The configuration of your particular system and telephone may introduce differences in operation. For example, some of the features and buttons described in this guide may not be available on your telephone set. For more information, see your System Administrator.
TELEPHONE SET BUTTONS
The Avanti 3020 set has six softkeys, three on either side of the display.
The Avanti 3015D set has three softkeys beneath the display.
Both sets have an array of programmable and fixed feature buttons (see Figure 1 and Figure 2).
Avanti 3020 and Avanti 3015D sets |
1 |
NOTE
In this guide, telephone set fixed buttons appear in bold type, in capital letters and within square brackets, e.g., [HOLD].
Softkeys appear in bold and italicized type, in capital letters within curly brackets. Some of the names of softkeys are slightly different on the Avanti 3020 set and the Avanti 3015D set. For example, the message softkey appears as {SEND MSG} on the Avanti 3020 set and as {SND MG} on the 3015D set. These differences are noted in appropriate sections of this guide.
User-programmable button names appear in capital letters, e.g. SPEED DIAL.
The programmable buttons have dual-color light indicators.
The color and flash rate of the indicators show the status of the programmed line, feature or extension.
In general, red indicates non-availability (for example, a busy line); green indicates that you are using the feature or line, or that it is available to you.
Softkeys
Softkeys have several functions, which change according to the state of your telephone. A softkey's function, at any particular moment, is indicated on the telephone display.
To operate a displayed function, press the softkey adjacent to it (Avanti 3020 set) or beneath it (Avanti 3015D set).
User-programmable buttons
Some of the buttons on your telephone may be user-pro- grammable SPEED DIAL or MEMORY buttons. You may program these to access extensions, features or outside lines.
2 |
Avanti 3020 and Avanti 3015D sets |
Fixed feature buttons
The following fixed feature buttons appear on your Speakerphone set:
[HOLD]
This button places a call on hold.
[FEATURE]
Press [FEATURE] and then dial a feature access code to activate features (see the Feature codes table at the end of this guide).
[PICK UP]
Press this button to pick up calls.
[TRANSFER/CONFERENCE]
Press this button to transfer calls and when establishing and exiting conference calls.
NOTE
The [TRANSFER/CONFERENCE] button is referred to as [TRANSFER] or [CONFERENCE], depending on the operation being described.
[SPEED DIAL/PROGRAM]
This button is used for speed dialing and for programming various features.
[REDIAL/PAUSE]
This button lets you automatically redial the last outside number you dialed, after first accessing an outside line.
Pressing this button while dialing on an external line inserts a pause in a dialing sequence.
[LO HI]
This button adjusts the volume of the speaker, handset, headset, ringer and background music when any of these
Avanti 3020 and Avanti 3015D sets |
3 |
is active.
Pressing this button when the telephone is idle changes the display contrast.
[FLASH]
Depending on system programming, this button is used to disconnect or to send Flash Signal to the connected remote exchange.
Programmable buttons
The following buttons on your set have already been programmed to perform specific functions. The System
Administrator can program these buttons to perform other functions. If the function of certain buttons does not match those appearing in the figure at the beginning of this Guide, consult your System Administrator.
NOTE
With the default configuration, the following features are programmed on the four buttons above the dialpad: [MSG], [DND], [MUTE] and [SPKR].
[MSG]
This button is used to send messages to other extensions and to reply to messages left at your extension.
[DND]
This button activates and deactivates Do Not Disturb.
[MUTE]
This button disables and enables your telephone microphone.
[SPKR]
For handsfree operation, press [SPKR] instead of lifting or replacing the handset.
Whenever this guide instructs you to lift or replace the handset, you may press [SPKR] instead.
4 |
Avanti 3020 and Avanti 3015D sets |
DN buttons
DN buttons are buttons associated with specific Directory Numbers.
The first DN button is your Primary DN button, which has the same number as your extension. The Primary DN button is used for making and receiving most of your calls.
Whenever you pick up the handset, your Primary DN button, or - if it is not available - another DN button lights green.
If no DN buttons are available, no DN button lights, you do not receive dial tone, and you cannot place or answer calls.
DN buttons may be programmed in three different modes:
•ringing mode - the telephone rings and the DN button flashes green when a call is received.
•flashing mode - the DN button flashes green when a call is received, but there is no ringing.
•delayed ringing mode - a call rings first at another set or group of sets, for a programmed length of time, before beginning to ring at your set.
NOTES
Not all telephone sets are programmed with DN buttons. The instructions in this manual often contain references to DN indicators and displays of DN numbers. Disregard them if your telephone set is not programmed with DN buttons.
Many of the instructions offer several options, among them pressing a DN button. If your telephone set is not programmed with DN buttons, choose another option.
Some of the features operate slightly differently on a telephone set that is not programmed with DN buttons. These differences are pointed out in a
Avanti 3020 and Avanti 3015D sets |
5 |
NOTE for each applicable feature. Consult your System Administrator for further details about the programming of your telephone set.
Outside line buttons
One or more of the buttons on your telephone may be associated with either specific lines or outside line groups.
To access a line for dialing outside the system, press an outside line button.
Floating buttons
Calls on outside lines for which no button has been defined, may be associated with a button just for the duration of the call. These buttons are called “floating” buttons.
NOTE
Some of the access codes in your system may be different from those indicated here. If so, see your
System Administrator for the correct codes.
SWITCHING FROM HANDSET TO HANDSFREE OPERATION
During a call conducted via the handset:
1.Press [SPKR].
2.Replace the handset and talk via the telephone set microphone.
6 |
Avanti 3020 and Avanti 3015D sets |
DISTINCTIVE RINGING
You can program telephone sets located close to each other with distinctive rings, to enable you to identify which telephone is ringing. Nine different rings are available.
To change the ring for your telephone set
1.Press [*] and [#] simultaneously.
2.Press one of the dialpad buttons ([1] - [9]).
When you hear the ring that you want:
3.Press [#].
4.Lift and replace the handset.
Your telephone set re-initializes and all telephone rings
(internal, external, recall, etc.) sound with the distinctive ring selected.
Avanti 3020 and Avanti 3015D sets |
7 |
MUTE
If you want to talk to someone in your office during a call, without the connected party hearing, you can disable the handset or telephone set microphone.
To enable or disable the microphone (MUTE)
•Press [MUTE] during a conversation.
To enable or disable
the handset microphone (HANDSET MUTE)
During a handset call:
•Press [HS MUTE] (if programmed).
NOTE
If your set is Single Audio Path (SAP), pressing
[MUTE] deactivates both microphones.
ALLOWING OTHER PEOPLE TO HEAR
YOUR CONVERSATION (SPEAKER MONITOR)
While you are speaking through the handset, the conversation can be directed through your telephone speaker, so that people in your vicinity can hear the other end of the conversation.
1.Press [FEATURE].
2.Press [SPKR].
The [SPKR] button indicator turns on.
Both you and the other party are heard via the speaker.
8 |
Avanti 3020 and Avanti 3015D sets |
HOT DIALPAD
The hot dialpad enables you to dial and activate features without lifting the handset or pressing [SPKR] first.
NOTE
The instructions in this guide assume that you have hot dialpad capability.
Avanti 3020 and Avanti 3015D sets |
9 |
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