AT&T Spirit Communications System User Manual

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AT&T

SPIRIT®

Communications System

User Manual

 

 

Table of Contents

 

 

 

 

 

 

 

How to Use this Manual

2

 

Key to Symbols

4

 

 

 

 

 

 

Ringing Patterns

5

 

Groups (2448 System)

5

 

Indicator Light Patterns

5

 

Parts of the Telephones

6

 

 

 

 

 

 

Line, Auto-Dial, and Programmable Buttons (308/616 System)

8

 

 

 

 

 

 

Line and Multi-Purpose Buttons (2448 System)

10

 

 

 

 

 

 

Answer Calls

12

 

 

 

 

 

 

Place Calls (308/616 System)

14

 

 

 

 

 

Place Calls (2448 System)

16

 

 

 

 

 

 

Conference

18

 

 

Hold

20

 

Transfer

21

 

 

 

 

 

 

Message

22

 

 

 

 

 

 

Change to Touch Tone

23

 

 

 

 

 

 

 

Do Not Disturb

24

 

 

 

 

 

 

 

Line Reserve

24

 

 

Privacy Release and Bridging

25

 

Switchhook Flash

25

 

Night Service

26

 

 

 

 

 

Auto Callback (2448 System)

26

 

 

 

 

 

Intercom Call Forward (2448 System)

27

 

 

 

 

 

Mute

27

 

 

 

 

 

 

Paging (308/616 System)

28

 

Programmable Buttons (308/616 System)

28

 

Paging (2448 System)

30

 

Programming Multi-Purpose Buttons (2448 System)

30

 

Personal SpeedCall (308/616 System)

32

 

Personal SpeedCall (2448 System)

34

 

 

 

 

 

Customized Features

36

Volume Control

37

 

Using with a PBX/Centrex System

38

Caring for Your Telephone

38

Dial Codes

39

Index (308/616 System)

40

Index (2448 System)

41

NOTICE: While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T assumes no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future re-issues.

SPIRIT is a registered trademark of AT&T

1

2

How to Use this Manual

Your telephone is part of an easy-to-use communications system that combines built-in features with features that may be customized to better meet the needs of your company. This manual will explain how to use all of the features. “

Which System Does Your Company Have?

There are two SPIRIT® Communications Systems –Models 308/616 and 2448. Sometimes the systems work differently, so you need to find out which system your company has.

To determine which system your company has,

Press INTERCOM. Lift receiver. Dial 8.

If your system is a 308/616 you will hear a siren-like tone of alternating pitches.

If your system is a 2448 you will hear an intercom dial tone.

Examples of Color-Coded Instructions

Instructions for Both Systems

Lift receiver (or press SPEAKER).

Instructions for 308/616 System Only

Press INTERCOM. Lift receiver (or press SPEAKER) Dial 61. Make announcement.

Instructions for 2448 System Only

Press INTERCOM. Lift receiver (or press SPEAKER). Dial 7.

Parts of the Telephone

Drawings of the telephones with the parts labeled and explained appear on pages 6 and 7.

Two different telephones may be used with SPIRIT Communications Systems. Both telephones have a dial, feature buttons, a speakerphone, and either 6 or 24 additional buttons that have different uses, depending on the system you have.

Patterns

Descriptions of the ringing patterns and indicator light patterns are on page 5. These patterns are easy to learn, but you may want to refer to the descriptions while you are getting used to your telephone.

System and Personal SpeedCAll Numbers

Two kinds of memories are available for your use, System and Personal SpeedCall. Up to 70 telephone numbers can be stored in the System SpeedCall memory, which is available to all the people using the system. The person in your company who maintains your system can give you a directory of the System SpeedCall numbers. You may also store Personal SpeedCall numbers in the memory for your telephone. Instructions are on pages 32-35.

3

4

Key to Symbols

 

 

Lift receiver (or press SPEAKER)

Press line button

Don’t lift receiver (and do not press SPEAKER)

Press auto-dial or programmable button (308/616 system)

Dial outside or intercom extension number/code

Dial feature dial code

Press feature button

Hang up receiver (or press SPEAKER if using speakerphone)

Press multi-purpose button (2448 system) (type of multi-purpose button displayed on the symbol)

Use one or another procedure, depending on the kind of telephone or type of call.

Ringing Patterns

Two short rings—call from outside system

One long ring—call from another intercom extension

One short, one long ring—transferred call

Three short rings—transfer return or line reserve callback (or auto callback on a 2448 system)

One low-volume ring pattern—call when your telephone is busy (or calls are forwarded on a 2448 system)

Groups (2448 System)

Telephones in 2448 systems are assigned to

groups according to their intercom extension numbers.

Intercom Extension Numbers

Group Number

 

 

10-17

61

18-25

62

26-33

63

34-41

64

42-49

65

50-57

66

Indicator Light Patterns

I USE (The telephone line you are currently using)

THEY USE (The telephone line someone else IS currently using)

RINGING (A telephone line that is ringing normally)

CALLBACK SIGNAL (The system is calling you for a line reserve callback or transfer return)

I HOLD (A telephone line that you have placed on HOLD)

THEY HOLD (A telephone line that someone else has placed on HOLD)

Very Long On, Short Off, repeat

Steady On

Long On, Long Off, repeat

Short On, Short Off, repeat

One Short Flash, Very Long Off, repeat

Two Short Flashes, Very Long Off, repeat

5

Start

1 Second

AT&T Spirit Communications System User Manual

6

Parts of the Telephones

24-Button Telephone

Labeling Buttons

To remove old labels:

Insert end of paper clip into notch of clear cover

Slide cover sideways

Lift cover and label

To add new labels:

Fill out label

Replace label and cover (rough side up)

Labeling Intercom Extension

Number:

Locate plastic hook under receiver

Push down on hook and slide up

Lift off clear plastic window

Locate ICM label

Write intercom extension

number on label

Place label and plastic window on hook

Slide hook back into

telephone

LINE. AUTO-DIAL. PROGRAMMABLE BUTTONS and INDICATOR LIGHTS (308/616 System)

Buttons 1-6 are line buttons for incoming telephone lines. 24-button sets have 16 auto-dial buttons for making outside and intercom calls and two buttons that may be programmed at the telephones for manual signaling or paging. See page 8.

BUTTONS 1-6

LINE AND MULTI-PURPOSE BUTTONS and INDICATOR LIGHTS (2448 System) Line buttons, for incoming telephone lines. are assigned by the person who customizes your system and will be labeled as incoming Iines. Multi-purpose buttons may be programmed by you to be Personal SpeedCall buttons, intercom extension buttons, or special use buttons for paging, manual signaling or entering account codes. See page 10.

6-Button Telephone

MESSAGE WAITING INDICATOR

Shows that you have a message waiting.

See page 22.

HANDS-FREE ANSWER INDICATOR LIGHT

Shows whether the Hands-Free Answer on Intercom feature is on or off. Turned. on and off using the MUTE/HFAl button.

See page 12.

VOLUME CONTROL

Adjusts the volume of the ringer. speaker. and receiver. See page 37.

MUTE/HFAl BUTTON and INDICATOR LIGHT

Used to turn off the sound to the other person. Also used to turn on and off the Hands-Free Answer on Intercom feature.

See pages 12 and 27.

SPEAKER BUTTON and

INDICATOR LIGHT

Used to turn the speakerphone on and off.

MEMORY BUTTON

Used to store and dial SpeedCall numbers. See pages 32-35.

INTERCOM BUTTONS and INDICATOR LIGHTS

Used for placing and receiving intercom calls. Also used for personal programming, feature codes. and accessing lines without buttons, depending on the system.

RECALL/DROP BUTTON

Used to disconnect intercom calls without hanging up or used for switchhook flash. Also used to drop a party from a conference. See pages 25 and 19.

HOLD/PAUSE BUTTON

Used with the HOLD feature. See page 20. Also used to insert a pause into a number stored in memory See pages 33 and 35.

TRANSFER BUTTON

Used to transfer a call to another intercom extension See page 21.

CONFERENCE BUTTON

Used to add lines of intercom extensions to a call. See page 18.

DIAL

Used to dial outside calls, intercom calls. and feature dial codes.

7

Line/Auto-Dial /Programmable Buttons

8

Line, Auto-Dial, and Programmable Buttons (308/616 System)

A 6-button telephone in a 308/616 system has six line buttons. If your system has fewer than six incoming lines, some of the buttons will not be used. A 24-button telephone has six line buttons,

16 auto-dial buttons, and two programmable buttons.

 

 

 

4: line 04

5: line 05

6: line 06

1: line 01

2: line 02

3: line 03

25: auto-dial

26: programmable

27: programmable

22: auto-dial

23: auto-dial

24: auto-dial

19: auto-dial

20: auto-dial

21: auto-dial

16: auto-dial

17: auto-dial

18: auto-dial

13: auto-dial

14: auto-dial

15: auto-dial

10: auto-dial

11: auto-dial

12: auto-dial

4: line 04

5: line 05

6: line 06

 

 

 

1: line 01

2: line 02

3: line 03

6-button telephone (308/616 system)

24-button telephone (308/616 system)

Line Button Used for placing and receiving outside calls. Incoming lines are the lines coming into your system from outside, either local telephone company lines or lines from a PBX system.

Lines are numbered according to how they are connected to the system. All the lines in the 308/616 system appear in sequence on line buttons on all telephones in the system, from the bottom left.

Auto-Dial Button These buttons are pre-set to call the intercom extension numbers shown on the buttons in the diagram on page 8. The lights next to these buttons also provide information about telephone activity. The numbers are also pre-printed on the labels provided for those buttons.

Auto-dial buttons may also be programmed by you for one-touch dialing of a Personal SpeedCall number. Buttons numbered 10 to 25 on a 24-button telephone in a 308/616 system are auto-dial buttons and correspond to the Personal SpeedCall numbers 10-25. See page 32.

Programmable Button Buttons numbered 26 and 27 on a 24-button telephone may be programmed to manually signal, page all intercom extensions, or page through a loudspeaker. See page 28.

9

Line/Auto-Dial /Programmable Buttons

 

Line/ Multi-Purpose Buttons

10

Line and Multi-Purpose Buttons (2448 System)

Line buttons are assigned to your telephone by the person in your company who maintains your system. Buttons that are not line buttons are multi-purpose buttons that you may program to use in other convenient ways.

 

 

 

 

 

button 4

button

5

button

6

button 1

button

2

button

3

6-button telephone (2448 system)

button 22

button 23

button 24

 

 

 

button 19

button 20

button 21

button 16

button 17

button 18

button 13

button 14

button 15

 

 

 

button 10

button 11

button 12

button 7

button 8

button 9

button 4

button 5

button 6

button 1

button 2

button 3

24-button telephone (2448 system)

Line Button Used for placing and receiving outside calls. The person who maintains your system assigns lines to your telephone.

Incoming lines are the lines coming into your system from outside, either local telephone company lines or lines from a PBX system. The lines are numbered according to how they are connected

to the system. The person who maintains your system should have labeled the line buttons on your telephone. Different SPIRIT telephones in your system may have different lines represented by line buttons. Be careful to check the line labels carefully when using other SPIRIT telephones in your system.

Multi-Purpose Buttons

Buttons that are not line buttons may be used as multi-purpose buttons. Each multi-purpose button may be programmed as ONE of the following:

Intercom Extension Button This allows one-touch dialing to another SPIRIT telephone. See page 31.

Group Page Button This allows one-touch paging to one of the groups of telephones in the system. The lights next to these buttons also provide information about telephone activity. See page 31.

Account Code Entry Button This allows you to enter an account code into the call

records. See page 31.

Manual Signal Button This allows tone signaling to another SPIRIT telephone when used with an INTERCOM EXTENSION BUTTON. See page 31.

Personal SpeedCall Button This allows one-touch dialing of a Personal SpeedCall number. See page 34.

A multi-purpose button that is not programmed will not do anything. The programming of these buttons is flexible and may be changed by giving the button a new use. If you have difficulty programming a button, ask the person who maintains your system to check the customization of your telephone.

11

Line/Multi-Purpose Buttons

Answer Calls

12

Answer Calls

Answer an Outside Call, an Intercom Call, or a Page to Intercom Extensions

Lift receiver (or press SPEAKER).

Answer a Specific Line

Press line button. Lift receiver (or press SPEAKER).

Answer an Intercom Call When HFAI (Hands-Free Answer on Intercom) Light is On

Call will be answered automatically via the speakerphone. You will hear a brief warning tone to indicate that you are being called and that a two-way intercom connection has been made. The speakerphone will be turned off automatically when the caller hangs up or you may press SPEAKER to end the call.

If you lift the receiver during the call, place the call on hold, or set up a conference call, the intercom call will then be like a normally placed intercom call and your telephone will not be turned off automatically when the caller hangs up.

Turn the HFAI feature ON and OFF by pressing the MUTE/HFAI button when the phone is not in use.

Answer a Call When Your Telephone is Busy

Press HOLD/PAUSE. Press flashing line or INTERCOM button.

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