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AT&T DEFINITY® Communications System Generic 1
7313H, 7314H, 7315H, 7316H and 7317H
Voice Terminals
User’s Guide
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555-200-739
Issue 1, August 1991
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NOTICE
While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.
TO ORDER COPIES OF THIS DOCUMENT
Call: AT&T Customer Information Center on 800-432-6600, In Canada: 800-255-1242 or
Write: AT&T Customer Information Center
2855 North Franklin Road P.O. Box 19901 Indianapolis, Indiana 46219
Order: Document No. 555-200-738 Issue 1, August 1991
For more information about AT&T documents, see Business Communications Systems Publications Catalog (555-000-010).
HEARING AID COMPATIBILITY
This telephone is compatible with the inductively coupled hearing aids prescribed by the Federal Communications Commission (FCC).
Prepared by |
©1991 AT&T |
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AT&T Technical Publications Department |
All Rights Reserved |
Middletown, New Jersey 07748 |
Printed in USA |
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Yourfffffffffffffffffffffff7313H, 7314H, 7315H, 7316H and 7317H
Voice Terminals
The 7313H BIS-10, 7314H BIS-22, 7315H BIS-22D, 7316H BIS-34 and 7317H BIS-
34D voice terminals are designed so that you can conveniently use the many features of the AT&T DEFINITY® Communications System Generic 1. For System 25/Merlin® customers who are migrating to the DEFINITY® Communications
System Generic 1, please note: Features and terminal functionality may no longer be provided or may not be provided in the identical state. Equivalent feature and terminal capabilities will be available for the most important features.
The following Figures - 1, 2 and 3 depict the 7313H, 7314H and 7317H voice terminals.
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Figure 1. 7313H Voice Terminal
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The 7314H and 7316H are similar, except for the number of feature buttons.
Figure 2. 7314H Voice Terminal
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The 7315H and 7317H are similar, except for the number of feature buttons.
Figure 3. 7317H Voice Terminal
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The feature buttons, LEDs and controls on the voice terminals pictured in Figures 1, 2 and 3 are described below. For your convenience, they are listed alphabetically.
Call appearances/ Feature buttons
Usually, 3 of these 10 buttons are devoted to handling incoming and outgoing calls (call appearances) and are labeled with an extension number. The remainder of these buttons access features (feature buttons) and are labeled with a feature name. Each call appearance/feature button has a red in-use light and a green status light.
Conference button Contrast dial
For setting up conference calls.
Available on some of the display voice terminals, to alter the contrast on the Liquid Crystal Display (LCD).
Dial pad |
The standard 12-button pad for dialing phone numbers and |
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accessing features. |
Drop/Stop button
A fixed feature button for dropping the last party added to a conference call or for disconnecting from a regular call.
The Stop subfeature is not supported by AT&T DEFINITY® Communications System Generic 1. (Stop can
be programmed into an abbreviated dial string by pressing "7" rather than pressing the Stop button.)
Feature buttons
Each of these buttons accesses features and is labeled with a feature name. (The 7314H and 7315H have 12 feature buttons; the 7416H and the 7317H have 24 feature buttons.)
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Handset
HFAI button
HFAI light
HFAI/Mic button
HFAI/Mic light
For placing and answering calls (also known as the receiver). In most cases, you must lift the handset (go off-hook) before you can use a feature.
Hands Free Answer on Intercom is not supported by AT&T DEFINITY® Communications System Generic 1. See
Internal Automatic Answer (int-aut-an), the new automatic answering capability for internal calls, which will provide equivalent functionality.
Not supported by AT&T DEFINITY® Communications System Generic 1.
A fixed feature button on the 7313H. Hands-Free Answer on Intercom is not supported by AT&T DEFINITY®
Communications System Generic 1. (See Internal Automatic Answer, the new automatic answering capability for internal calls, which will provide equivalent functionality.) The HFAI/Mic button operates as a local ON/OFF control for the terminal’s microphone. (The microphone goes on automatically when an internal automatic answer call is answered.)
A green light on the 7313H that blinks when the microphone is activated.
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Hold/Pause button
Liquid Crystal Display (LCD)
Message button
Message light
Microphone/Mic button
Microphone light
Mode switch
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Recall button
Ringer volume control
Set button
Speakerphone button
Speakerphone light
For putting a call on hold. The Pause subfeature is not supported by AT&T DEFINITY® Communications System
Generic 1. (Pause can be programmed into an abbreviated dial string by pressing "8" rather than pressing the Pause button.)
Available only on the 7315H and 7317H voice terminals, a 1-line, 16 character alphanumeric display, with the ability to scroll to a second line, used as a clock, calendar, alarm, and timer in Local mode, and used to display number dialed, account code, and calling party ID in Normal mode.
A fixed feature button, not supported by AT&T DEFINITY® Communications System Generic 1.
A green light which goes on steadily when a message has been left for you.
A fixed feature which comes on automatically when an internal automatic answer call is answered. It can also be turned on or off manually.
A green light which goes on steadily when the microphone is activated.
A sliding switch with 3 settings - test (T), operate ( ) andd program (P). To test your voice terminal’s ringer and lights (and the alarm on display voice terminals), slide the switch up away from you (T) - the ringer will sound and the red and green lights will flash alternately until you
release the switch. (See your System Manager if either the ringer or the lights do not respond during the test.) To operate your voice terminal, slide the switch to the center
position ( ). dThe program mode (P) is not supported by AT&T DEFINITY® Communications System Generic 1.
A fixed feature button, not supported by AT&T DEFINITY® Communications System Generic 1.
A sliding switch to control the volume for the tone ringer. Slide it up away from you (Hi) for a louder ring, down toward you (Lo) for a quieter ring.
Available only on the 7315H and 7317H display voice terminals, used with Timer Start/Fwd, Timer Stop/Rev and Time/Timer Exit to set time related information on the Liquid Crystal Display.
A fixed feature button, with a single LED visual indicator, for accessing the built-in speaker. Speakerphone goes on automatically when an internal automatic answer call is automatically answered.
A green light which goes on steadily when the built-in speaker is activated.
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Timer Start/Fwd button
Timer Stop/Rev button
Time/Timer Exit button
Transfer button
Volume control dial
Volume control switch
Available only on the 7315H and 7317H display voice terminals, forwards time related information on the Liquid Crystal Display when used with Set and Time/Timer Exit buttons.
Available only on the 7315H and 7317H display voice terminals, reverses time related information on the Liquid Crystal Display when used with Set and Time/Timer Exit buttons.
Available only on the 7315H and 7317H display voice terminals, used with Set, Timer Start/Fwd and Timer Stop/Rev buttons to save time related information on the Liquid Crystal Display.
For transferring a call to another voice terminal.
Available only on the 7314H, 7315H, 7316H and 7317H, used to control the volume of the built-in speaker. With a dial range of 1 to 8, move the dial to 1 for the lowest volume and 8 for the loudest volume.
Available only on the 7313H, used to control the volume of the built-in speaker. Slide the switch up away from you (Hi) for the loudest volume; slide the switch down toward you (Lo) for the lowest volume.
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fffffffffffffffffffffffWhat the Features Do
Here are brief descriptions of the commonly used features, including what each one does and how you might want to use it. The first 20 are voice features, and the last 2 are display features.
VoicefffffffffffffffffffffffFeatures
Abbreviated Dialing (AD) Allows you to store selected phone numbers for quick and easy dialing. Each number can be a complete or partial phone number, an extension number, or a trunk or feature code. Abbreviated Dialing offers 4 possible types of lists—personal, group, system, and enhanced—and you can have a total of 3 out of the 4 lists. Numbers on a personal list are programmable by you; numbers on all other lists are programmable only by the System Manager. Use as a timesaver for dialing frequently called, lengthy, or emergency numbers.
Automatic Callback Sends you a special 3-burst ring indicating that a previously busy or unanswered extension is now available. Use to avoid constant redialing when you wish to speak to someone who is frequently busy on the telephone or in and out of the office. Note: Can be used only for extensions, not outside numbers.
Bridging Permits you to answer or join in calls to someone else’s extension by pressing a bridged appearance button on your voice terminal. This button can be any call appearance button labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a
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designated co-worker.
Call Coverage Provides automatic redirection of certain calls to your voice terminal for answering. (Your System Manager determines which calls will be sent to you.) Use to answer calls for other extensions for whom you provide coverage. Note: If you have Go to Cover, you (the calling party) can send internal calls directly to coverage any time after dialing is completed (the person you call must be in a call coverage group).
Call Forwarding All Calls Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you will be away from your voice terminal and you want your calls to be forwarded to a phone number of your choice.
Call Park Puts a call on hold at your voice terminal, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from the nearest available voice terminal.
Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer. Note: You can only use this feature if you and the called party have been assigned to the same pickup group by your System Manager.
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Conference Allows you to add parties to a call, so that you can conduct up to a 6- way conversation. (If you wish to conference more than 6 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a party important to a discussion.
Drop/Stop Disconnects from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you are using the handset and want to continue
using it for another action after ending a call. (The Stop subfeature is not supported by AT&T DEFINITY® Communications System Generic 1. Stop can be programmed
into an abbreviated dial string by pressing "7" rather than the Stop button.)
Hold/Pause Puts a call on hold until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to perform another task. Use when you have a call that you
don’t wish to drop, but which you have to interrupt briefly to do something else. (The Pause subfeature is not supported by AT&T DEFINITY® Communications System
Generic 1. Pause can be programmed into an abbreviated dial string by pressing "8" rather than the Pause button.)
Intercom (Automatic/Dial) Gives you quick access to specified extensions. With Automatic Intercom, you can call a predetermined partner by pressing a single feature button. With Dial Intercom, you can call any member of a predetermined group of users by pressing a feature button and then dialing the group member’s 2- or 3-digit code. Use to rapidly dial frequently called numbers.
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Internal Automatic Answer (int-aut-an) Sends you a distinctive tone burst via the speaker or headset, indicating that an internal call is being automatically answered. (Internal calls which are eligible for IAA can be grouped into two categories: (1) station-to-station voice calls, with both stations on the same switch—this includes redirected intra-switch calls; and (2) calls from another switch node in a DCS configuration and the origin of the call is known to be an internal, non-attendant voice station on that switch—this includes redirected inter-DCS node calls.) IAA allows you to automatically answer subsequent incoming internal calls (one or more calls may be held at call appearances).
Last Number Dialed Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered number.
Leave Word Calling (LWC) Leaves a message for another extension to call you back. The called party will be able to dial message service (e.g., attendant, AUDIX, covering user, etc.) to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called. Use any time you wish to have someone call you back; it will help cut down on repeated call attempts.
Message Your Message light goes on to let you know that a caller has left a message. You can then follow your System Manager’s local message retrieval procedures to get your message.
Priority Calling Allows you to call another extension with a distinctive 3-burst ring to indicate that your call requires immediate attention. Use when you have important or timely information for someone.
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Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls.
Speakerphone Allows you to place calls or access other voice features without lifting the handset. Use with feature activities that require listening only (such as Voice Message Retrieval, Internal Automatic Answer or Call Forwarding All Calls), and for group listening situations.
Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else. Note: Calls from an outside number to your voice terminal can be transferred only to an extension, not to another outside number.
Voice Message Retrieval Gives you messages (via computerized voice) left for you through Leave Word Calling or as entered by a covering user. If authorized by your System Manager, you may also retrieve messages for one or more of your coworkers. Use to hear all messages received while you were away.
DisplayfffffffffffffffffffffffFeatures
The following display features apply only to the 7315H and 7317H display voice terminals.
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Local/Normal (Disp-Norm) Allows you to toggle the station between Local mode and Normal mode. (An idle station will be in Local mode; an activated station will be in Normal mode.) Use Local mode to display terminal generated time/date related information, such as clock, calendar, alarm and timer; Use Normal mode to display switch controlled call related information, such as number dialed, calling/called party information, and automatic incoming call identification.
Scroll Allows you to toggle between two lines of alternated 16 character display, when in the Normal mode. (Only one line is visible at a time.)
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fffffffffffffffffffffffHow to Use the Features
The procedures which follow give short, step-by-step instructions for using each of the voice and display features. For your convenience, features in each category are listed alphabetically.
SpecialfffffffffffffffffffffffInstructions
The first time you use these procedures, you will need to customize them for yourself by following the directions below. Your System Manager can supply the information required.
dTo the right of each feature name is a box. For each feature that you have, mark a bbbcbcin the blank box as a reminder. (Fixed feature buttons for Conference, Transfer, Drop, Hold and Speakerphone are already marked for you.)
dTo use a voice feature, you must have the handset off-hook unless you are instructed to remain on-hook in the procedures or you are using the built-in speaker. You can activate or cancel most of the voice features by dialing 2- or 3- digit codes (if they are not already assigned to a button). In the blanks provided within the procedures, write in the feature code numbers.
dIf you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to completebbbbbba procedural step or have made a dialing error. Hang up or press
Dropcbbbbbbc, get dial tone, and begin again at Step l.
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Conventionsfffffffffffffffffffffff
The following conventions are used in the procedures:
bbbbbbbbb Procedural steps in gray type are steps that you should
GraycbbbbbbbbcTypefffffffffffffffffffffff
follow if you do not have a button assigned for the feature.
bbbbbb This box represents a call appearance button, which is
xxxxxcbbbbbbcfffffffffffffffffffffff
used exclusively for placing or receiving calls. The button has a red in-use light and a green status light and is labeled with an extension number (shown as xxxxx).
bbbbbbbbbbbbbbbb
FeaturecbbbbfffffffffffffffffffffffFeaturebbbxxxxxbbbbbbbbbcEach of these boxes represents a button that has a feature assigned to it. The button is labeled with the feature name, sometimes followed by an extension number or a person’s name (shown as xxxxx).
For a list of glossary terms, see the section titled Key Words to Know.
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QuickfffffffffffffffffffffffReference Lists
At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, remove the page from the booklet (tear along the perforation), and keep the lists near your voice terminal.
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fffffffffffffffffffffffVoice Features
When placing calls or using the voice features, you have the option of doing so offhook by lifting the handset or by pressing Speakerphonecbbbbbbbbbbbbbbbbbbbbbbbbcb utton. If your voice terminal is set for the Speakerphone feature, pressing Speakerphonecbbbbbbbbbbbbcbbbbbbbbbbbbsimultaneously activates the built-in microphone so that you can place and answer calls without lifting the handset.
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Answeringcbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc and Placing Calls c ccc
To answer a call |
1 Lift the handset |
dGreen light goes on steadily at the selected call appearance button
Note: If you are not connected immediately, press the call appearance button next to the flashing green light.
To placefffffffffffffffffffffffa call 1 Lift the handset
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dGreen light goes on steadily at the selected call appearance button
Note: If you want to use a different call appearance, press the desired call appearance button.
2 Listen for the dial tone and dial the number
To endfffffffffffffffffffffff(or drop) a call 1 Hang up handset or press Dropbbbbbbcbbbbbbcutton
Note: If you use the Dropbbbbbbcbbbbbbcbutton, you will hear a dial tone and your voice terminal is ready for another call.
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bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Abbreviatedcbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc Dialing (AD) c ccc
To program/reprogram an AD button
Note: AD buttons must first be assigned by your System Manager.
1On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program
Note: Each AD button will hold one complete phone number or feature code.
2Pick up handset
3Press Programbbbbbbbbbcbbbbbbbbbc(if this button has been assigned to your voice terminal)
or Dial AD Program code ______ |
[dial tone] |
4 Press ADbbbbbbbbbcbbbbbbbbbbcxxxxx to be programmed |
[dial tone] |
5Dial outside number, extension or feature code you want to store
Note: If you are programming an outside number, be sure to include a trunk code, if applicable.
6 Press # bbbcbbbc(on the dial pad) |
[confirmation tone] |
dNumber is stored
dTo program additional buttons, repeat Steps 3-6
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7 Hang up or press Dropcbbbbbbcbbbbbbto end programming
To placefffffffffffffffffffffffan AD call 1 Press selected ADbcbbbbbbbbcxxxxxbbbbbbbb[ringback tone]
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dCall is dialed (silently) |
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To program/reprogramfffffffffffffffffffffff1 On a separate sheet of paper, jot down the outside |
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an outside number, |
numbers, extensions, and/or feature codes you want |
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extension, or feature code |
to program as items on your personal list(s) (see |
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into a personal list |
example to the left) |
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Note: Each phone number or feature code is stored |
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as a separate item. |
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2 |
Press Programbbbbbbbbbcbbbbbbbbbc |
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or Dial AD Program code ______ |
[dial tone] |
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Dial listPersonalitem (List1, 2,number3...) (1, 2, or 3) |
[dial tone] |
[dial tone] |
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Dial number you want to store |
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Note: If you are programming an outside number, |
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be sure to include a trunk code, if applicable. |
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6 Press # bbbcbbbc |
[confirmation tone] |
dNumber is stored
dTo program additional items on the same list, repeat steps 4-6; to program items on another list press Dropbbbbbbcbbbbbbcand begin again at step 1
7Hang up or press Dropbbbbbbcbbbbbbcto end programming
Note: Record your personal list items on the Abbreviated Dialing list in the back of this booklet; group, system, and enhanced lists can be obtained from the System Manager.
To placefffffffffffffffffffffffa call using an 1 Dial appropriate AD list code:
AD list code
List 1 ______
List 2 ______ [dial tone] List 3 ______
2 Dial desired list item (1, 2, 3...)
dCall is dialed
Note: You can program a list code on one of your AD buttons for faster access to a list. To place a call, simply press the AD button and then dial the desired list item.
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