AT&T 7406 User Manual

AT&T

DEFINITY

and System 75

®Communications System Generic 1 and Generic 3

7406 Plus Voice Terminal User's Guide

NOTICE

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.

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Contact: AT&T Customer Information Center

2855 North Franklin Road

P.O. Box 19901

Indianapolis, IN 46219

1 800 432-6600 In Canada: 1 800 255-1242

Order: Document No. AT&T 555-230-741

Issue 1, June 1992

For more information about AT&T documents, see Business Communications Systems Publications Catalog (555-000-010).

HEARING AID COMPATIBILITY

This equipment is compatible with the inductively coupled hearing aids prescribed by the Federal Communications Commission (FCC).

Prepared by	©1992 AT&T
AT&T Technical Publications Department	All Rights Reserved
Middletown, New Jersey 07748	Printed in USA

Contents
Your 7406 Plus Voice Terminal	1
What the Features Do	4
Voice Features	4
Display Features	7
How to Use the Features	8
Special Instructions	8
Conventions	9
Troubleshooting	9
Quick Reference Lists	10
Voice Features	11
Handset and Speaker	11
Abbreviated Dialing (AD)	11
Automatic Callback	13
Bridging	14
Call Coverage	14
Call Forwarding All Calls	15
Call Park	15

Call Pickup	16
Conference	16
Drop	17
Hold	18
Intercom (Automatic/Dial)	18
Last Number Dialed	19
Leave Word Calling (LWC)	19
Message	20
Mute	20
Priority Calling	21
Reset Speakerphone	21
Select Button	22
Select Ring (and Ringer Volume)	23
Self-Test	24
Send All Calls	24
Speaker	25
Speakerphone	26
Transfer	27
Voice Message Retrieval	28

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Display Features	29
Inspect	29
Integrated Directory	30
Message Retrieval	30
Normal	31
Stored Number	31
Time/Date	32
Timer	32
Tones and Their Meanings	33
Ringing Tones	33
Handset Tones	33
Troubleshooting	34
System 75 Version Notes	36
Key Words to Know	37
Quick Reference Lists

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Your 7406 Plus Voice Terminal

The 7406 Plus voice terminal is available in two models: one with a display and one without. The display offers some added functionality, but both models are comprehensively equipped so that you can make the best use of the many features of the AT&T DEFINITY® Communications System Generic 1 or Generic 3 and System 75.

Figure 1. 7406 Plus Voice Terminal (With Display)

Figure 1 above depicts the display-equipped model. Both this model and the 7406 Plus without a display have the same button layout. Familiarize yourself with your voice terminal, shown here and explained on the following pages.

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Starting with the upper left corner of Figure 1 and continuing clockwise:

1)Handset

2)Call appearances/ feature buttons

3)Display

4)Speakerphone/ headset jack (on back of terminal)

5)Line jack

(on back of terminal)

6) Speaker/Reset

Speakerphone

button

7) Mute button

8) Two-level feature buttons (with lights)

For placing and answering calls (also known as the

receiver).

These 5 buttons are devoted to handling incoming and outgoing calls (call appearances) and are labeled with an extension number. Each has a red in-use light to tell you that this is the line you are using or that this is the line you will get when you lift your handset. The green status light next to each call appearance and feature button tells you the line or feature is being used.

A built-in 2-line by 24-character display.

Used for connecting an external speakerphone or a headset adapter to your voice terminal. The jack is labeled

Used for connecting a line cord to your voice terminal. The jack is labeled “LINE.”

For accessing the speaker or the built-in speakerphone and microphone combination. When you touch [ Select ] and then [ Speaker Reset Spkr ] (if your voice terminal is set for the Speakerphone feature), you hear a set of tones as the speakerphone performs an acoustic test of the

environment. When the tones stop, your speakerphone has finished adjusting itself for optimal performance and is ready for use.

Note: Your voice terminal can be set for either the Speaker (listen-only) feature or the Speakerphone (listen and talk) feature. Check with your System Manager to see how your Speaker button is to be used.

For turning off the microphone of the built-in speakerphone or the handset so the other person cannot hear you.

Note: If your voice terminal is set for the Speaker (listen-only) feature, pressing [ Mute ] while on a call using the handset will affect only the microphone associated with the handset. When you use the Speaker (listen-only) feature, the Mute feature is also activated and the light next to [ Mute ] is always on.

These 3 feature buttons access 2 features, one printed on the top half of the label and one printed on the bottom half of the label. Each has a green light beside it so that you know when it is active. In order to access the top feature, press [ Select ] and then the feature button.

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9)Two-level feature buttons

10)Volume control button

11)Select button

12) Transfer button

13) Dial pad

14)Hold button

15)Drop/Test button

16)Conference/Ring button

17)Message light

Each of these 6 buttons accesses 2 features, one printed on the top half of the label and one printed on the bottom half of the label. You can access the top feature by pressing [ Select ] and then the feature button.

For adjusting the volume of the built-in speakerphone when you are using the speakerphone and a call is in progress, or for adjusting the volume of the tone ringer when you are not using the speakerphone.

Can be used in 4 different ways:

1)Used with a 2-level feature-button to access the top-labeled feature;

2)Used with [ Drop Test ] , to initiate a self-test of your voice terminal;

3)Used with [ Conference Ring ] , to select your own personalized ring from among 8 available patterns;

4)Used with [ Speaker Reset Spkr ] , to perform an

acoustic test of the environment and adjust the speakerphone to the surrounding acoustic environment for optimal performance.

For transferring a call to another voice terminal.

The standard 12-button pad for dialing phone numbers and accessing features. The letters, "Q" and "Z," have been added to the appropriate dial pad keys for directory access, and the "5" button on your dial pad has raised bars for visually-impaired users.

For putting a call on hold.

For disconnecting from a call or dropping the last party added to a conference call. When used with [ Select ] , you can perform a self-test of your voice terminal button lights and tone ringer.

For setting up conference calls. When used with

[ Select ] , you can select a personalized ringing pattern for your voice terminal.

A red light which goes on steadily when a message has been left for you.

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What the Features Do

Here are brief descriptions of 31 features, including what each one does and how you might want to use it. The first 24 are voice features and the final 7 are display features. Note: You will automatically have the following features on your voice terminal: Conference, Drop, Hold, Message, Mute, the Select Button, Select Ring, Self-Test, and Transfer voice features and Normal mode among the display features. You may also be able to use the Speakerphone (and Reset Speakerphone) or the Speaker feature. Check with your System Manager to see what other features you can use with the DEFINITY Generic 1 or Generic 3 or the System 75 switch.

Voice Features

Abbreviated Dialing (AD) Allows you to store selected phone numbers for quick and easy dialing. Each of these numbers can be a complete or partial phone number, an extension number, or a trunk or feature code. There are 4 possible types of lists—personal, group, system, and enhanced—and you can have a total of 3 out of the 4 lists. Numbers on a personal list are programmable by you; numbers on all other lists are programmable only by the System Manager. Use as a timesaver for dialing frequently called, lengthy, or emergency numbers.

Automatic Callback Sends you a special 3-burst ring indicating that a previously busy or unanswered extension is now available. Use to avoid constant redialing when you wish to speak to someone who is frequently busy on the telephone or in and out of the office. Note: Can be used only for extensions, not outside numbers.

Bridging Permits you to answer or join in calls to someone else’s extension by pressing a bridged appearance button on your voice terminal. This button can be any call appearance button labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated co-worker.

Call Coverage Provides automatic redirection of certain calls to your voice terminal for answering. (Your System Manager determines which calls will be sent to you.) Use to answer calls for other extensions for whom you provide coverage.

Note: If you have Go to Cover, you (the calling party) can send internal calls directly to coverage any time during the call attempt (the person you call must be in a call coverage group).

Call Forwarding All Calls Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you will be away from your voice terminal and you want your calls to be forwarded to a phone number of your choice.

Call Park Puts a call on hold at your voice terminal, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from the nearest available voice terminal.

Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer. Note: You can only use this feature if you and the called party have been assigned to the same pickup group by your System Manager.

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Conference Allows you to add parties to a call, so that you can conduct up to a 6-way conversation. (If you wish to conference more than 6 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a party important to a discussion.

Drop Disconnects from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you are using the built-in speaker instead of the handset, or whenever you are using the handset and want to continue using it for another action after ending a call.

Hold Puts a call on hold until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to perform another task. Use when you have a call that you don’t wish to drop, but which you have to interrupt briefly to do something else.

Intercom (Automatic/Dial) Gives you quick access to specified extensions. With Automatic Intercom, you can call a predetermined partner by pressing a single feature button. With Dial Intercom, you can call any member of a predetermined group of users by pressing a feature button and then dialing the group member’s 2- or 3-digit code. Use to rapidly dial frequently called numbers.

Last Number Dialed Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered number.

Leave Word Calling (LWC) Leaves a message for another extension to call you back. The called party will be able to dial message service (for example, attendant, AUDIX, covering user, etc.) to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you

called. Use any time you wish to have someone call you back; it will help cut down on repeated call attempts.

Message Your Message light goes on when a caller has left a message for you. You can then follow your System Manager’s local message retrieval procedures to get your message. Note: If you have a display, see Message Retrieval under the

Display Features heading that follows.

Mute Turns off the microphone of the built-in speakerphone or the handset. Use when you want to confer with someone in the room with you, but you do not want the other party on the call to hear your conversation.

Priority Calling Allows you to call another extension with a distinctive 3-burst ring to indicate that your call requires immediate attention. Use when you have important or timely information for someone.

Reset Speakerphone Initiates an acoustic test of the surrounding environment by using a series of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. Use whenever you

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move your voice terminal to a different location (even in the same room), or whenever the light next to [ Speaker Reset Spkr ] is fluttering. (For best results, use the Reset Speakerphone feature when the handset is on-hook.)

Select Button Used in any of 4 ways:

1)When used with a feature button, you can access the top-labeled feature on 2-level buttons. Use whenever you need to access one of these top-labeled features.

2)When used with [ Drop Test ] , you can perform a self-test of your voice terminal’s lights, ringer, and display.

3)When used with [ Conference Ring ] , you can select your own personalized ring from among 8 available patterns. Use to distinguish your ring from that of other nearby voice

terminals.

4) When used with [ Speaker Reset Spkr ] , the built-in speakerphone performs an acoustic test of the surrounding acoustic environment to provide optimal speakerphone performance. Use whenever you move your voice terminal to a different location (even in the same room).

Self-Test Initiates a test of the lights, ringer, and display on your voice terminal.

Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by phone calls.

Speaker Allows you to place calls or access other voice features without lifting the handset. However, in order to speak to the other party, you must use the handset (the speaker must be off). Use with feature activities that require listening only, such as on-hook dialing, monitoring calls on hold, and group listening situations.

Note: Your voice terminal has either the Speaker (listen-only) or the Speakerphone function. Check with the System Manager to see how your voice terminal is set.

Speakerphone Allows you to place and answer calls or access other voice features without lifting the handset. When [ Speaker Reset Spkr ] is used with [ Select ] , the built-in speakerphone performs a test of the surrounding acoustic environment and adjusts itself for optimal performance. (See Reset Speakerphone.) Use the built-in speakerphone any time you prefer hands-free communication, both speaking and listening, or for group conference situations. Note: Your voice terminal may be set for the Speaker (listen-only) rather than the Speakerphone (listen and speak) feature. Check with your System Manager.

Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else. Note:

Calls from an outside number to your voice terminal can be transferred only to an extension, not to another outside number.

Voice Message Retrieval Gives you messages (via computerized voice) left for you through Leave Word Calling or as entered by a covering user. If authorized by your System Manager, you may also retrieve messages for one or more of your co-workers. Use to hear all messages received while you were away.

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Display Features

Inspect Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls.

Integrated Directory Searches for the extension of another user by allowing you to key in the user’s name with the dial pad. Use as a handy quick reference source for extension number information.

Message Retrieval Allows you to retrieve messages left for you that have turned on your Message light. Will also let you retrieve messages for other voice terminals not equipped with a display (if you are authorized as a systemwide message retriever by your System Manager). Use to quickly and conveniently check messages, even when you are already on a call.

Normal Identifies current call appearance, calling/called party, and calling/called number. Use to see who is calling you and, when placing a call, to verify the number you have dialed.

Stored Number Allows you to check the number stored on an Abbreviated Dialing button or as an item on an Abbreviated Dialing list. Also lets you see what number you last dialed (via Last Number Dialed feature). Use to verify Abbreviated Dialing list items before placing a call or reprogramming a number, and to make sure that Last Number Dialed is appropriate to use.

Time/Date Shows you the date and time. Use as a handy calendar and clock.

Timer Allows you to measure elapsed time. Use in order to keep track of time spent on a call or task.

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How to Use the Features

The procedures which follow give short, step-by-step instructions for using each of the voice features and display features. For your convenience, features in both categories are listed alphabetically.

Special Instructions

The first time you use these procedures, you will need to customize them for yourself by following the directions below. Your System Manager can supply the information required.

●To the right of each feature name is a box. For each feature that you have, mark a [ ] in the blank box as a reminder. (Voice features Conference, Drop, Hold, Mute, Message, the Select Button, Select Ring, Self-Test, and Transfer and display feature Normal are already marked for you.) Ask your System Manager if your voice terminal is set for the Speaker (listen-only) or the Speakerphone (speak and listen) feature, and then place a check in the box beside that feature also. Note: If your voice terminal is set for the Speakerphone feature, you can also put a check in the box beside the Reset Speakerphone feature.

●Most of the voice features can be activated or canceled by dialing 2- or 3-digit codes (if they are not already assigned to a button). In the blanks provided within the procedures, write in the feature code numbers.

As you operate the features assigned to your voice terminal, keep in mind the

following general rules.

●Follow carefully all the steps listed in the procedure for the particular feature you are using.

●Remember to press [ Select ] before attempting to use any of the top-labeled features on 2-level feature buttons.

●If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a procedural step or have made a dialing error. Hang up, get dial tone, and begin again at Step 1.

●System 75 is available in more than one version. Some features, such as Abbreviated Dialing, Call Forwarding All Calls, Last Number Dialed, and Priority Calling operate slightly differently with Version 1, and possibly Version 2, than they do with later versions. If you are using Version 1 or 2 of the System 75 software, you should check the section titled Troubleshooting later in this guide before you use you use any of these 4 features.

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Conventions

The following conventions are used in the procedures:

Gray Type	Procedural steps in gray type are steps you should
	follow if you do not have a button assigned for the
	feature.

[ xxxxx ]	This box represents a call appearance button, which is
	used exclusively for placing or receiving calls. The
	button has a red in-use light and a green status light
	and is labeled with an extension number (shown as
	xxxxx).

[ Feature ] and

[ Feature xxxxx ]

Each of these boxes represents a button that has a feature assigned to it. The button is labeled with a feature name, sometimes followed by an extension number or a person’s name (shown as xxxxx).

[handset tone]		The tone that appears in brackets after a step indicates
		what you should hear from your handset after
		successfully performing that step. For a list of tones
		and their meanings, see the section titled Tones and
		Their Meanings.

[ DISPLAY INFORMATION ]	A white box containing fully capitalized words
	represents information shown on the display.

For a list of glossary terms, see the section titled Key Words to Know.

Troubleshooting

Later in this guide you will find a short section on troubleshooting. Use the procedures listed here for problems that you may have in using your voice terminal.

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Quick Reference Lists

At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, remove the page from the booklet (tear along the perforation), and keep the lists near your voice terminal.

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