Asus K31DAG, K31DA, K20DA, F31DA, F20DA User Manual

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Desktop PC

K20DA / A20DA / F20DA K31DA / A31DA / F31DA K31DAG / A31DAG / F31DAG User Guide

K20DA / A20DA / F20DA

K31DA / A31DA / F31DA

 

K31DAG / A31DAG / F31DAG

E10119

First Edition V1

January 2015

Copyright © 2015 ASUSTeK Computer Inc. All Rights Reserved.

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).

Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

ASUS PROVIDES THIS MANUAL “AS IS”WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

2

Contents

 

 

Notices ................................................................................................................................................

 

5

Safety information............................................................................................................................

 

9

Conventions used in this guide.................................................................................................

10

Where to find more information...............................................................................................

10

Package contents............................................................................................................................

 

11

Chapter 1:

Getting started

 

Welcome!...........................................................................................................................................

 

13

Getting to know your computer...............................................................................................

13

Setting up your computer...........................................................................................................

20

Turning your computer ON/OFF...............................................................................................

25

Chapter 2:

Connecting devices to your computer

 

Connecting a USB storage device.............................................................................................

27

Connecting microphone and speakers..................................................................................

29

Connecting multiple external displays...................................................................................

31

Connecting an HDTV.....................................................................................................................

33

Chapter 3:

Using your computer

 

Proper posture when using your Desktop PC......................................................................

35

Using the memory card reader..................................................................................................

36

Using the optical drive..................................................................................................................

37

Chapter 4:

Connecting to the Internet

 

Wired connection...........................................................................................................................

 

39

Chapter 5:

Troubleshooting

 

Troubleshooting..............................................................................................................................

 

45

Appendix:

Windows® 8.1 User Manual

 

Starting for the first time..............................................................................................................

55

Windows® 8.1 lock screen.............................................................................................................

55

Using the Windows® UI..................................................................................................................

56

Working with Windows® apps.....................................................................................................

59

Other keyboard shortcuts............................................................................................................

64

Turning your Desktop PC OFF....................................................................................................

65

Putting your Desktop PC to sleep.............................................................................................

65

3

Contents

 

Entering the BIOS Setup...............................................................................................................

66

Recovering your system...............................................................................................................

67

ASUS contact information

 

ASUS contact information...........................................................................................................

70

4

Notices

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.

REACH

Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference; and

This device must accept any interference received including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Lithium Battery Warning

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

5

Avertissement relatif aux batteries Lithium-Ion

MISE EN GARDE: Danger d’explosion si la pile n’est pas remplacée correctement. Remplacer uniquement avec une pile de type semblable ou équivalent, recommandée par le fabricant. Mettez au rebut les batteries usagées conformément aux instructions du fabricant.

IC: Canadian Compliance Statement

Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interferencecausing equipment regulations.

This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Cut appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Cet appareil est conforme aux normes CNR exemptes de licence d’Industrie Canada. Le fonctionnement est soumis aux deux conditions suivantes.

(1)cet appareil ne doit par provoquer d’interférences et

(2)cet appareil doit accepter toute interférence, y compris celles susceptibles de provoquer un fonctionnement non souhaité de l’appareil.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

This class B digital apparatus complies with Canadian ICES-003.

VCCI: Japan Compliance Statement

VCCI Class B Statement

KC: Korea Warning Statement

6

VCCI: Japan Compliance Statement

VCCI Class B Statement

This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual.

Equipment registered based on the confirmation measurement at the user installation site.

This is a product for which interference was measured at the present installation site and confirmed to comply with the standard of Voluntary Control Council for Interference by Information Technology Equipment (VCCI). Before using the equipment at any location other than the present installation site, the member shall measure interference for confirmation and register the result to VCCI.

RF Equipment Notices

CE: European Community Compliance Statement

The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0–300 GHz). This wireless device complies with the R&TTE Directive.

Wireless Radio Use

This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.

Exposure to Radio Frequency Energy

The radiated output power of the Wi-Fi technology is below the FCC radio frequency exposure limits. Nevertheless, it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized.

FCC Bluetooth Wireless Compliance

The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant.

Bluetooth Industry Canada Statement

This Class B device meets all requirements of the Canadian interference-causing equipment regulations.

Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

7

BSMI: Taiwan Wireless Statement

Japan RF Equipment Statement

KC (RF Equipment)

ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.

All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer

are automatically set to sleep after 10 and 30 minutes of user inactivity. To wake your computer, click the mouse or press any key on the keyboard.

Please visit http://www.energy.gov/powermanagement for detail information on power management and its benefits to the environment. In addition, please visit http://www.energystar.gov for detail information on the ENERGY STAR joint program.

*Note: Energy Star is NOT supported on Freedos and Linux-based products.

8

Safety information

Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth.

DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.

DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak.

DO NOT place or drop objects on top and do not shove any foreign objects into the Desktop PC.

DO NOT expose to strong magnetic or electrical fields.

DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.

Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery.

Use this product in environments with ambient temperatures between 0˚C (32˚F) and 35˚C (95˚F).

DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated.

DO NOT use damaged power cords, accessories, or other peripherals.

To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit.

Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.

If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.

Hazardous moving parts. Desktop should be completely shutdown before servicing product. Replacing fan components should only be attempted by qualified service personnel.

Hazardous Moving Parts Warning

WARNING: Keep fingers and other body parts away from any moving parts.

9

Conventions used in this guide

To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task.

CAUTION: Information to prevent damage to the components when trying to complete a task.

IMPORTANT: Instructions that you MUST follow to complete a task.

NOTE: Tips and additional information to help you complete a task.

Where to find more information

Refer to the following sources for additional information and for product and software updates.

ASUS websites

The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com.

ASUS Local Technical Support

Visit ASUS website at http://support.asus.com/contact for the contact information of local Technical Support Engineer.

The User Guide is located in the following folder in your Desktop PC:

C:\Program Files(X86)\ASUS\eManual

10

Package contents

`

ASUS Desktop PC

Keyboard x1

Mouse x1

 

 

InstallationGuide

Power cord x1

Power adapter x1

Installation Guide x1

Warranty Card x1

Dipole antenna x1 (optional) / Antenna x 1 (optional)

 

 

DVD/SDVD/RDVD x1 (optional)

If any of the above items is damaged or missing, contact your retailer.

The illustrated items above are for reference only. Actual product specifications may vary with different models.

11

12

Chapter 1

Getting started

Welcome!

Thank you for purchasing the ASUS Desktop PC!

The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and usercentric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing.

Read the ASUS Warranty Card before setting up your ASUS Desktop PC.

Getting to know your computer

Illustrations are for reference only. The ports, their locations and the chassis color vary with different models.

ASUS K20DA / A20DA / F20DA / K31DA / A31DA / F31DA / K31DAG / A31DAG / F31DAG

13

ENGLISH

Front panel

K20DA / A20DA / F20DA

USB 3.0 port. This Universal Serial Bus 3.0 (USB 3.0) port connects to a USB 3.0 device such as a mouse, printer, scanner, camera, PDA, and others.

• DO NOT connect a keyboard / mouse to the USB 3.0 port when installing aWindows®

operating system.

Due to USB 3.0 controller limitations, USB 3.0 devices can only be used under aWindows®

OS environment and after the USB 3.0 driver installation.

USB 3.0 devices can only be used for data storage.

We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for a faster and better performance from your USB 3.0 devices.

Headphone port. This port connects to a headphone or speaker. Supported by ASUS Audio Wizard.

MultiMediaCard(MMC) / xD-Picture (XD) / Secure Digital™ (SD) / High Capacity Secure Digital™(SDHC) / Memory Stick Pro™(MS/PRO) card slot. Insert a supported memory card into this slot.

Microphone port. This port connects to a microphone.

Optical disk drive eject button. Press this button to eject the optical disk drive tray.

Optical disk drive bay. There is an optical disk drive in this bay.

Power button. Press this button to turn on your computer.

14

Chapter 1: Getting started

K31DA / A31DA / F31DA / K31DAG / A31DAG / F31DAG

ENGLISH

USB 3.0 port. This Universal Serial Bus 3.0 (USB 3.0) port connects to a USB 3.0 device such as a mouse, printer, scanner, camera, PDA, and others.

DO NOT connect a keyboard / mouse to the USB 3.0 port when installing aWindows® operating system.

Due to USB 3.0 controller limitations, USB 3.0 devices can only be used under aWindows®

OS environment and after the USB 3.0 driver installation.

USB 3.0 devices can only be used for data storage.

We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for a faster and better performance from your USB 3.0 devices.

MultiMediaCard(MMC) / xD-Picture (XD) / Secure Digital™ (SD) / High Capacity Secure Digital™(SDHC) / Memory Stick Pro™(MS/PRO) card slot. Insert a supported memory card into this slot.

Headphone port. This port connects to a headphone or speaker. Supported by ASUS Audio Wizard.

Microphone port. This port connects to a microphone.

Power button. Press this button to turn on your computer.

Optical disk drive eject button. Press this button to eject the optical disk drive tray.

Optical disk drive bay. There is an optical disk drive in this bay.

ASUS K20DA / A20DA / F20DA / K31DA / A31DA / F31DA / K31DAG / A31DAG / F31DAG

15

Asus K31DAG, K31DA, K20DA, F31DA, F20DA User Manual

ENGLISH

Rear panel

K20DA / A20DA / F20DA

Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources.

Line Out port (lime). This port connects to a headphone or speaker. In a 4.1 or 5.1-channel configuration, the function of this port becomes Front Speaker Out.

Microphone port (pink). This port connects to a microphone.

Refer to the audio configuration table for the function of the audio ports in a 2.1, 4.1 or 5.1-channel configuration.

Audio 2.1, 4.1 or 5.1-channel configuration

Port

Headset 2.1-channel

4.1-channel

5.1-channel

Light Blue (Rear panel)

Line In

Rear Speaker Out

Rear Speaker Out

Lime (Rear panel)

Line Out

Front Speaker Out

Front Speaker Out

Pink (Rear panel)

Mic In

Mic In

Bass/Center

USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.

16

Chapter 1: Getting started

LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.

LAN port LED indications

 

ACT/LINK

SPEED

 

 

 

 

 

 

LED

LED

Activity/Link LED

 

Speed LED

 

 

 

 

 

 

Status

 

Description

 

Status

Description

 

 

 

 

 

OFF

 

No link

 

OFF

10Mbps connection

 

 

 

 

 

 

 

 

 

 

 

 

ORANGE

 

Linked

 

ORANGE

100Mbps connection

 

 

 

 

 

BLINKING

 

Data activity

 

GREEN

1Gbps connection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LAN port

USB 3.1 ports type A. This Universal Serial Bus 3.1 (USB 3.1) port is for USB 3.1 device.

HDMI port. This port is for a High-Definition Multimedia Interface (HDMI) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content.

VGA port. This port is for VGA-compatible devices such as a VGA monitor.

DC-In port. Plug the power adapter into this port.

Air vents. These vents allow air ventilation.

DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer.

Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card.

ASUS Graphics Card (on selected models only). The display output ports on this optional ASUS Graphics Card may vary with different models.

ENGLISH

ASUS K20DA / A20DA / F20DA / K31DA / A31DA / F31DA / K31DAG / A31DAG / F31DAG

17

K31DA / A31DA / F31DA / K31DAG / A31DAG / F31DAG

ENGLISH

DC-In port. Plug the power adapter into this port.

DO NOT connect a keyboard / mouse to the USB 3.0 port when installing aWindows® operating system.

Due to USB 3.0 controller limitations, USB 3.0 devices can only be used under aWindows®

OS environment and after the USB 3.0 driver installation.

USB 3.0 devices can only be used for data storage.

We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for a faster and better performance from your USB 3.0 devices.

HDMI port. This port is for a High-Definition Multimedia Interface (HDMI) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content.

USB 3.1 ports type A. This Universal Serial Bus 3.1 (USB 3.1) port is for USB 3.1 device.

USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.

Microphone port (pink). This port connects to a microphone.

18

Chapter 1: Getting started

Line Out port (lime). This port connects to a headphone or speaker. In a 4.1 or 5.1-channel configuration, the function of this port becomes Front Speaker Out.

Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources.

Refer to the audio configuration table for the function of the audio ports in a 2.1, 4.1 or 5.1-channel configuration.

Audio 2.1, 4.1 or 5.1-channel configuration

Port

Headset 2.1-channel

4.1-channel

5.1-channel

Light Blue (Rear panel)

Line In

Rear Speaker Out

Rear Speaker Out

Lime (Rear panel)

Line Out

Front Speaker Out

Front Speaker Out

Pink (Rear panel)

Mic In

Mic In

Bass/Center

Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card.

ASUS Graphics Card (on selected models only). The display output ports on this optional ASUS Graphics Card may vary with different models.

LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.

 

 

 

 

 

 

ACT/LINK

SPEED

LAN port LED indications

 

LED

LED

 

 

 

 

 

 

 

 

 

 

 

Activity/Link LED

 

Speed LED

 

 

 

 

 

 

Status

 

Description

 

Status

Description

 

 

 

 

 

OFF

 

No link

 

OFF

10Mbps connection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ORANGE

 

Linked

 

ORANGE

100Mbps connection

 

 

 

 

 

 

 

 

 

 

 

 

BLINKING

 

Data activity

 

GREEN

1Gbps connection

 

LAN port

Air vents. These vents allow air ventilation.

DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer.

VGA port. This port is for VGA-compatible devices such as a VGA monitor.

ENGLISH

ASUS K20DA / A20DA / F20DA / K31DA / A31DA / F31DA / K31DAG / A31DAG / F31DAG

19

ENGLISH

Setting up your computer

This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your computer.

Connecting an external monitor

Using the ASUS Graphics Card (on selected models only)

Connect your monitor to the display output port on the discrete ASUS Graphics Card.

To connect an external monitor using the ASUS Graphics Card:

1.Connect a monitor to a display output port on the ASUS Graphics Card.

2.Plug the monitor to a power source.

The display output ports on the ASUS Graphics Card may vary with different models.

K20DA / A20DA / F20DA

20

Chapter 1: Getting started

K31DA / A31DA / F31DA / K31DAG / A31DAG / F31DAG

ENGLISH

ASUS K20DA / A20DA / F20DA / K31DA / A31DA / F31DA / K31DAG / A31DAG / F31DAG

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