ASRock X370M Pro4 Service Manual

5 (1)
ASRock X370M Pro4 Service Manual

Version 1.0

Published May 2018

Copyright©2018 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or translated in any language, in any form or by any means, except duplication of documentation by the purchaser for backup purpose, without written consent of ASRock Inc.

Products and corporate names appearing in this documentation may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to

infringe.

Disclaimer:

Specifications and information contained in this documentation are furnished for informational use only and subject to change without notice, and should not be constructed as a commitment by ASRock. ASRock assumes no responsibility for any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide warranty of any kind, either expressed or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose.

In no event shall ASRock, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock has been advised of the possibility of such damages arising from any defect or error in the documentation or product.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

CALIFORNIA, USA ONLY

The Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance controlled in Perchlorate Best Management Practices (BMP) regulations passed by the California Legislature. When you discard the Lithium battery in California, USA, please follow the related regulations in advance.

“Perchlorate Material-special handling may apply, see www.dtsc.ca.gov/hazardouswaste/ perchlorate

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage caused by our goods. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you require assistance please call ASRock Tel

: +886-2-28965588 ext.123 (Standard International call charges apply)

The terms HDMI™ and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Contents

Chapter 1 Introduction

1

1.1

Package Contents

1

1.2

Specifications

2

1.3

Motherboard Layout

6

1.4

I/O Panel

8

Chapter 2 Installation

10

2.1

Installing the CPU

11

2.2

Installing the CPU Fan and Heatsink

13

2.3

Installing Memory Modules (DIMM)

22

2.4

Expansion Slots (PCI Express Slots)

25

2.5

Jumpers Setup

26

2.6

Onboard Headers and Connectors

27

2.7

M.2_SSD (NGFF) Module Installation Guide (M2_1)

32

2.8

M.2_SSD (NGFF) Module Installation Guide (M2_2)

35

Chapter 3 Software and Utilities Operation

38

3.1

Installing Drivers

38

3.2

A-Tuning

39

3.2.1

Installing A-Tuning

39

3.2.2

Using A-Tuning

39

3.3

ASRock Live Update & APP Shop

42

3.3.1

UI Overview

42

3.3.2

Apps

43

3.3.3

BIOS & Drivers

46

3.3.4

Setting

47

3.4

ASRock RGB LED

48

Chapter 4 UEFI SETUP UTILITY

50

4.1

Introduction

50

4.1.1

UEFI Menu Bar

50

4.1.2

Navigation Keys

51

4.2

Main Screen

52

4.3

OC Tweaker Screen

53

4.4

Advanced Screen

54

4.4.1

CPU Configuration

55

4.4.2

North Bridge Configuration

56

4.4.3

South Bridge Configuration

57

4.4.4

Storage Configuration

58

4.4.5

Super IO Configuration

59

4.4.6

ACPI Configuration

60

4.4.7

Trusted Computing

61

4.5

Tools

62

4.6

Hardware Health Event Monitoring Screen

64

4.7

Security Screen

65

4.8

Boot Screen

66

4.9

Exit Screen

68

X370M Pro4

Chapter 1 Introduction

Thank you for purchasing ASRock X370M Pro4 motherboard, a reliable motherboard produced under ASRock’s consistently stringent quality control. It delivers excellent performance with robust design conforming to ASRock’s commitment to quality and endurance.

In this manual, Chapter 1 and 2 contains the introduction of the motherboard and step-by-step installation guides. Chapter 3 contains the operation guide of the

software and utilities. Chapter 4 contains the configuration guide of the BIOS setup.

Because the motherboard specifications and the BIOS software might be updated, the content of this manual will be subject to change without notice. In case any modifications of this manual occur, the updated version will be available on ASRock’s website without further notice. If you require technical support related to this motherboard, please visit our website for specific information about the model you are using. You may find the latest VGA cards and CPU support list on ASRock’s website as well. ASRock website http://www.asrock.com.

1.1 Package Contents

ASRock X370M Pro4 Motherboard (Micro ATX Form Factor)

ASRock X370M Pro4 Quick Installation Guide

ASRock X370M Pro4 Support CD

1 x I/O Panel Shield

2 x Serial ATA (SATA) Data Cables (Optional)

2 x Screws for M.2 Sockets (Optional)

English

1

English

1.2 Specifications

Platform

Micro ATX Form Factor

 

Solid Capacitor design

CPU

Supports AMD Socket AM4 A-Series APUs (Bristol Ridge)

 

 

and Ryzen Series CPUs (Summit Ridge, Raven Ridge and

 

 

Pinnacle Ridge)

 

Digi Power design

 

9 Power Phase design

 

Supports 105W Water Cooling (Pinnacle Ridge); Supports

 

 

95W Water Cooling (Summit Ridge); Supports 65W Water

 

 

Cooling (Raven Ridge)

Chipset

AMD Promontory X370

Memory

Dual Channel DDR4 Memory Technology

4 x DDR4 DIMM Slots

AMD Ryzen series CPUs (Pinnacle Ridge) support DDR4 3200+(OC)/2933/2667/2400/2133 ECC & non-ECC, unbuffered memory*

AMD Ryzen series CPUs (Summit Ridge) support DDR4 3200+(OC)/2933(OC)/2667/2400/2133 ECC & non-ECC, unbuffered memory*

AMD Ryzen series CPUs (Raven Ridge) support DDR4 3200+(OC)/2933(OC)/2667/2400/2133 non-ECC, un-buffered memory*

AMD 7th Gen A-Series APUs support DDR4 2400/2133 ECC & non-ECC, un-buffered memory*

*For Ryzen Series CPUs (Raven Ridge), ECC is only supported with PRO CPUs.

*Please refer to Memory Support List on ASRock’s website for more information. (http://www.asrock.com/)

*Please refer to page 22 for DDR4 UDIMM maximum frequency support.

Max. capacity of system memory: 64GB

15μ Gold Contact in DIMM Slots

Expansion

AMD Ryzen series CPUs (Summit Ridge and Pinnacle Ridge)

Slot

1 x PCI Express 3.0 x16 Slot (PCIE2: x16 mode)*

1 x PCI Express 2.0 x16 Slot (PCIE3: x4 mode)

2

X370M Pro4

AMD 7th A-Series APUs

1 x PCI Express 3.0 x16 Slot (PCIE2: x8 mode)*

1 x PCI Express 2.0 x16 Slot (PCIE3: x4 mode)

AMD Ryzen series CPUs (Raven Ridge)

1 x PCI Express 3.0 x16 Slot (PCIE2: x8 mode)*

1 x PCI Express 2.0 x16 Slot (PCIE3: x4 mode)

* Supports NVMe SSD as boot disks

1 x PCI Express 2.0 x1 Slot

Supports AMD Quad CrossFireXTM and CrossFireXTM

Graphics

Integrated AMD RadeonTM Vega Series Graphics in Ryzen

 

 

Series APU*

 

Integrated AMD RadeonTM R-Series Graphics in A-series

 

 

APU*

 

* Actual support may vary by CPU

 

DirectX 12, Pixel Shader 5.0

 

Max. shared memory 2GB

 

Three graphics output options: D-Sub, DVI-D and HDMI

 

Supports Triple Monitor

 

Supports HDMI with max. resolution up to 4K x 2K

 

 

(4096x2160) @ 24Hz / (3840x2160) @ 30Hz

 

Supports DVI-D with max. resolution up to 1920x1200 @

 

 

60Hz

 

Supports D-Sub with max. resolution up to 1920x1200 @

 

 

60Hz

 

Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and

 

 

HBR (High Bit Rate Audio) with HDMI Port (Compliant

 

 

HDMI monitor is required)

 

Supports HDCP with DVI-D and HDMI Ports

 

Supports Full HD 1080p Blu-ray (BD) playback with DVI-D

 

 

and HDMI Ports

Audio

7.1 CH HD Audio with Content Protection (Realtek ALC892

 

 

Audio Codec)

 

* To configure 7.1 CH HD Audio, it is required to use an HD

 

front panel audio module and enable the multi-channel audio

 

feature through the audio driver.

 

Premium Blu-ray Audio support

 

Supports Surge Protection

 

ELNA Audio Caps

English

3

English

LAN

PCIE x1 Gigabit LAN 10/100/1000 Mb/s

 

Realtek RTL8111GR

 

Supports Wake-On-LAN

 

Supports Lightning/ESD Protection

 

Supports LAN Cable Detection

 

Supports Energy Efficient Ethernet 802.3az

 

Supports PXE

Rear Panel

1 x PS/2 Mouse Port

I/O

1 x PS/2 Keyboard Port

 

1 x D-Sub Port

 

1 x DVI-D Port

 

1 x HDMI Port

 

2 x USB 2.0 Ports (Supports ESD Protection)

 

1 x USB 3.1 Gen1 Type-C Port (Supports ESD Protection)

 

4 x USB 3.1 Gen1 Ports (Supports ESD Protection)

 

1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED

 

 

LED)

 

HD Audio Jacks: Line in / Front Speaker / Microphone

Storage

4 x SATA3 6.0 Gb/s Connectors, support RAID (RAID 0,

 

 

RAID 1 and RAID 10), NCQ, AHCI and Hot Plug*

 

* M2_2 and SATA3_3 share lanes. If either one of them is in use,

 

the other one will be disabled.

 

1 x Ultra M.2 Socket (M2_1), supports M Key type

 

 

2242/2260/2280 M.2 PCI Express module up to Gen3 x4 (32

 

 

Gb/s) (with Summit Ridge, Raven Ridge and Pinnacle Ridge)

 

 

or Gen3 x2 (16 Gb/s) (with A-Series APU)**

 

1 x M.2 Socket (M2_2), supports M Key type

 

 

2230/2242/2260/2280 M.2 SATA3 6.0 Gb/s module**

 

** Supports NVMe SSD as boot disks

 

** Supports ASRock U.2 Kit

Connector

1 x COM Port Header

 

1 x TPM Header

 

1 x Power LED and Speaker Header

 

1 x RGB LED Header

 

* Supports in total up to 12V/3A, 36W LED Strip

1 x AMD Fan LED Header

* The AMD Fan LED Header supports LED strips of maximum

load of 3A (36W) and length up to 2.5M.

4

X370M Pro4

1 x CPU Fan Connector (4-pin)

*The CPU Fan Connector supports the CPU fan of maximum 1A (12W) fan power.

2 x Chassis Fan Connectors (1 x 4-pin, 1 x 3-pin) (Smart Fan Speed Control)

*CHA_FAN1 can auto detect if 3-pin or 4-pin fan is in use.

1 x 24 pin ATX Power Connector

1 x 8 pin 12V Power Connector

1 x Front Panel Audio Connector

1 x AMD LED Fan USB Header

2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD Protection)

1 x USB 3.1 Gen1 Header (Supports 2 USB 3.1 Gen1 ports) (Supports ESD Protection)

BIOS

AMI UEFI Legal BIOS with multilingual GUI support

Feature

Supports “Plug and Play”

 

ACPI 5.1 compliance wake up events

 

Supports jumperfree

 

SMBIOS 2.3 support

 

DRAM Voltage multi-adjustment

Hardware

CPU/Chassis temperature sensing

Monitor

CPU/Chassis Fan Tachometer

 

CPU/Chassis Quiet Fan

 

CPU/Chassis Fan multi-speed control

 

Voltage monitoring: +12V, +5V, +3.3V, Vcore

OS

Microsoft® Windows® 10 64-bit

Certifica-

FCC, CE

tions

ErP/EuP ready (ErP/EuP ready power supply is required)

* For detailed product information, please visit our website: http://www.asrock.com

Please realize that there is a certain risk involved with overclocking, including adjusting the setting in the BIOS, applying Untied Overclocking Technology, or using thirdparty overclocking tools. Overclocking may affect your system’s stability, or even cause damage to the components and devices of your system. It should be done at your own risk and expense. We are not responsible for possible damage caused by overclocking.

English

5

1.3 Motherboard Layout

Keyboard PS2

Mous e

PS2

 

 

 

 

 

 

 

 

 

 

1

1

 

 

 

 

 

 

 

 

 

 

 

RGB_HEADER1

AMD_FAN_LED1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB 2.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

T: USB1

 

 

 

 

 

CPU_FAN1

 

 

 

 

 

 

 

B: USB2

 

ATX12V1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VGA1

DVI1

 

 

 

 

 

 

PCIExpress3.0 FrontUSB3.0

 

 

(64bit,288-pinmodule)

(64bit,288-pinmodule)

(64bit,288-pinmodule)

 

 

HDMI1

 

 

 

 

 

AM4 SOCKET

(64bit,288-pinmodule)

 

ATXPWR1

 

USB31 US B3 .0 TC1

 

 

 

 

 

 

 

USB 3.0

 

 

 

 

 

 

 

A1

 

A2

B1

B2

 

 

T: USB2

 

 

 

 

 

 

 

_

 

_

_

_

 

 

 

 

 

 

 

 

 

DDR4

 

DDR4

DDR4

DDR4

 

 

B: USB3

 

 

 

 

 

 

 

 

 

 

USB 3.0

 

RJ-

 

 

 

 

 

 

 

 

T: USB4

 

45

 

 

 

 

 

 

 

 

 

 

 

 

B: USB5

 

LAN

 

 

 

Ultra M.2

 

 

 

 

 

 

 

 

 

 

 

 

 

PCIe Gen3 x4

 

 

 

 

 

 

 

 

 

 

CHA_FAN1

 

 

 

 

 

 

 

 

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

MI Bottom: CI N

FRON Center: T

LINE IN

BIOS

 

 

 

 

 

 

 

 

 

 

USB3_

 

ROM

 

 

 

 

 

 

 

 

 

 

 

Top:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

M2 1

 

 

 

 

 

 

USB 5

1

 

 

 

PCIE1

 

 

 

 

 

 

 

 

 

 

 

 

 

M2_1_CT1

M2_1_CT2

M2_1_CT3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

 

PCIE2

 

 

 

 

 

 

AMD

 

SATA3 3

SATA3 4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Promontory

 

 

 

 

 

 

 

 

 

 

 

 

 

 

X370

 

SATA3 1

SATA3 2

 

 

 

 

 

 

 

CMOS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Super

 

 

Battery

 

 

 

 

 

 

 

 

 

 

 

 

I/O

 

 

 

 

 

 

 

 

 

 

 

 

 

 

X370M Pro4

 

 

 

RoHS

 

 

 

 

 

2

 

 

 

 

PCIE3

 

 

M2_2_CT4

M2_2_CT3

 

M2_2_CT2

M2_2_CT1

M2_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HD_AUDIO1

 

COM1

 

 

 

 

 

 

 

SPK_PLED1

PANEL1

 

 

 

 

 

 

USB_2_4

 

USB_2_3

CHA_FAN2

PLED PWRBTN

 

 

 

 

TPMS1

 

 

 

CLRCMOS1

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

1

1

1

1

 

 

 

 

1

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HDLED RESET

 

English

6

X370M Pro4

No. Description

1ATX 12V Power Connector (ATX12V1)

2CPU Fan Connector (CPU_FAN1)

32 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1)

42 x 288-pin DDR4 DIMM Slots (DDR4_A2, DDR4_B2)

5RGB LED Header (RGB_HEADER1)

6AMD Fan LED Header (AMD_FAN_LED1)

7ATX Power Connector (ATXPWR1)

8USB 3.1 Gen1 Header (USB3_3_4)

9AMD LED Fan USB Header (USB_5)

10SATA3 Connector (SATA3_3)

11SATA3 Connector (SATA3_4)

12SATA3 Connector (SATA3_2)

13SATA3 Connector (SATA3_1)

14System Panel Header (PANEL1)

15Power LED and Speaker Header (SPK_PLED1)

16Chassis Fan Connector (CHA_FAN2)

17USB 2.0 Header (USB_2_3)

18USB 2.0 Header (USB_2_4)

19Clear CMOS Jumper (CLRCMOS1)

20COM Port Header (COM1)

21TPM Header (TPMS1)

22Front Panel Audio Header (HD_AUDIO1)

23Chassis Fan Connector (CHA_FAN1)

English

7

English

1.4 I/O Panel

4

1

 

2

 

 

 

 

 

 

 

 

 

 

3

 

 

 

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

13 12 11 10 9 8 7 6

No.

Description

No.

Description

1

PS/2 Mouse Port

8

USB 3.1 Gen1 Ports (USB3_23)

2

DVI-D Port

9

USB 3.1 Gen1 Type-C Port (USB31_TC_1)

3

LAN RJ-45 Port*

10

HDMI Port

4

Line In (Light Blue)**

11

D-Sub Port

5

Front Speaker (Lime)**

12

USB 2.0 Ports (USB_1_2)

6

Microphone (Pink)**

13

PS/2 Keyboard Port

7USB 3.1 Gen1 Ports (USB3_45)

*There are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications.

ACT/LINK LED SPEED LED

LAN Port

 

 

 

 

 

 

Activity / Link LED

 

Speed LED

 

 

 

 

 

Status

 

Description

 

Status

 

Description

Off

 

No Link

 

Off

 

10Mbps connection

 

 

 

Blinking

 

Data Activity

 

Orange

 

100Mbps connection

On

 

Link

 

Green

 

1Gbps connection

 

 

 

 

 

 

 

8

X370M Pro4

** To configure 7.1 CH HD Audio, it is required to use an HD front panel audio module and enable the multichannel audio feature through the audio driver.

Please set Speaker Configuration to “7.1 Speaker”in the Realtek HD Audio Manager.

Function of the Audio Ports in 7.1-channel Configuration:

Port

 

Function

Light Blue (Rear panel)

 

Rear Speaker Out

 

Lime (Rear panel)

 

Front Speaker Out

Pink (Rear panel)

 

Central /Subwoofer Speaker Out

Lime (Front panel)

 

Side Speaker Out

English

9

Chapter 2 Installation

This is a Micro ATX form factor motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.

In order to avoid damage from static electricity to the motherboard’s components, NEVER place your motherboard directly on a carpet. Also remember to use a grounded wrist strap or touch a safety grounded object before you handle the components.

Hold components by the edges and do not touch the ICs.

Whenever you uninstall any components, place them on a grounded anti-static pad or in the bag that comes with the components.

When placing screws to secure the motherboard to the chassis, please do not overtighten the screws! Doing so may damage the motherboard.

English

10

X370M Pro4

2.1 Installing the CPU

Unplug all power cables before installing the CPU.

1

2

English

11

3

English

12

X370M Pro4

2.2 Installing the CPU Fan and Heatsink

After you install the CPU into this motherboard, it is necessary to install a larger heatsink and cooling fan to dissipate heat. You also need to spray thermal grease between the CPU and the heatsink to improve heat dissipation. Make sure that the CPU and the heatsink are securely fastened and in good contact with each other.

Please turn off the power or remove the power cord before changing a CPU or heatsink.

Installing the CPU Box Cooler SR1

1

2

English

13

3

4

English

 

N1

FA

U_

 

CP

 

14

X370M Pro4

Installing the AM4 Box Cooler SR2

1

2

English

15

3

English

16

X370M Pro4

4

 

N1

FA

_

 

PU

 

C

 

5

4-pin FAN cable

RGB LED Cable

 

1

N

_FA

 

PU

 

C

 

 

 

1

 

 

ED

 

L

 

_

+12V

N

 

AM

 

 

_FA

 

 

D

 

*The diagram shown here are for reference only. Please refer to page 31 for the orientation of AMD Fan LED Header (AMD_FAN_LED1).

English

17

Installing the AM4 Box Cooler SR3

1

2

English

18

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