ASRock J3355M Service Manual

4 (1)
ASRock J3355M Service Manual

Version 1.0

Published August 2016

Copyright©2016 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or translated in any language, in any form or by any means, except duplication of documentation by the purchaser for backup purpose, without written consent of ASRock Inc.

Products and corporate names appearing in this documentation may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to

infringe.

Disclaimer:

Specifications and information contained in this documentation are furnished for informational use only and subject to change without notice, and should not be constructed as a commitment by ASRock. ASRock assumes no responsibility for any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide warranty of any kind, either expressed or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose.

In no event shall ASRock, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock has been advised of the possibility of such damages arising from any defect or error in the documentation or product.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

CALIFORNIA, USA ONLY

The Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance controlled in Perchlorate Best Management Practices (BMP) regulations passed by the California Legislature. When you discard the Lithium battery in California, USA, please follow the related regulations in advance.

“Perchlorate Material-special handling may apply, see www.dtsc.ca.gov/hazardouswaste/ perchlorate”

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage caused by our goods. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you require assistance please call ASRock Tel : +886-2-28965588 ext.123 (Standard International call charges apply)

The terms HDMI™ and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Contents

Chapter 1 Introduction

1

1.1

Package Contents

1

1.2

Specifications

2

1.3

Motherboard Layout

5

1.4

I/O Panel

7

Chapter 2 Installation

9

2.1

Installing Memory Modules (DIMM)

10

2.2

Expansion Slot (PCI Express Slot)

12

2.3

Jumpers Setup

13

2.4

Onboard Headers and Connectors

14

Chapter 3 Software and Utilities Operation

18

3.1

Installing Drivers

18

3.2

ASRock Live Update & APP Shop

19

3.2.1

UI Overview

19

3.2.2

Apps

20

3.2.3

BIOS & Drivers

23

3.2.4

Setting

24

Chapter 4 UEFI SETUP UTILITY

25

4.1

Introduction

25

4.1.1

UEFI Menu Bar

25

4.1.2

Navigation Keys

26

4.2

Main Screen

27

4.3

Advanced Screen

28

4.3.1

CPU Configuration

29

4.3.2

Chipset Configuration

30

4.3.3

Storage Configuration

32

4.3.4

Super IO Configuration

33

4.3.5

ACPI Configuration

34

4.3.6

USB Configuration

36

4.3.7

Trusted Computing

37

4.4

Tools

38

4.5

Hardware Health Event Monitoring Screen

40

4.6

Security Screen

41

4.7

Boot Screen

42

4.8

Exit Screen

45

J3455M

J3355M

Chapter 1 Introduction

Thank you for purchasing ASRock J3455M/J3355M motherboard, a reliable motherboard produced under ASRock’s consistently stringent quality control. It delivers excellent performance with robust design conforming to ASRock’s commitment to quality and endurance.

In this manual, Chapter 1 and 2 contains the introduction of the motherboard and step-by-step installation guides. Chapter 3 contains the operation guide of the

software and utilities. Chapter 4 contains the configuration guide of the BIOS setup.

Because the motherboard specifications and the BIOS software might be updated, the content of this documentation will be subject to change without notice. In case any modifications of this documentation occur, the updated version will be available on ASRock’s website without further notice. If you require technical support related to this motherboard, please visit our website for specific information about the model you are using. You may find the latest VGA cards and CPU support list on ASRock’s website as well. ASRock website http://www.asrock.com.

1.1 Package Contents

ASRock J3455M/J3355M Motherboard (Micro ATX Form Factor)

ASRock J3455M/J3355M Quick Installation Guide

ASRock J3455M/J3355M Support CD

2 x Serial ATA (SATA) Data Cables (Optional)

1 x I/O Panel Shield

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1

English

1.2 Specifications

Platform

Micro ATX Form Factor

 

Solid Capacitor design

CPU

Intel® Quad-Core Processor J3455 (up to 2.3 GHz)

 

 

(for J3455M)

 

Intel® Dual-Core Processor J3355 (up to 2.5 GHz)

 

 

(for J3355M)

Memory

Dual Channel DDR3/DDR3L Memory Technology

 

2 x DDR3/DDR3L DIMM Slots

 

* 2GB DRAM is not supported.

 

Supports DDR3/DDR3L 1866/1600/1333 non-ECC, un-

 

 

buffered memory

 

Max. capacity of system memory: 16GB

 

* Intel® Extreme Memory Profile (XMP) is not supported

Expansion

1 x PCI Express 2.0 x16 Slot (PCIE2: x1 mode)

Slot

2 x PCI Express 2.0 x1 Slots

Graphics

Integrated Intel® HD Graphics 500: 12 EUs inside (Up to

 

 

750MHz) (for J3455M)

 

Integrated Intel® HD Graphics 500: 12 EUs inside (Up to

 

 

700MHz) (for J3355M)

 

DirectX 12, Pixel Shader 5.0

 

Three graphics output options: D-Sub, DVI-D and HDMI

 

Supports Triple Monitor

 

Supports HDMI with max. resolution up to 4K x 2K

 

 

(3840x2160) @ 30Hz or 2560x1600 @ 60Hz

 

Supports DVI-D with max. resolution up to 1920x1200 @

 

 

60Hz

 

Supports D-Sub with max. resolution up to 2048x1536 @

 

 

60Hz

 

Supports Auto Lip Sync, xvYCC and HBR (High Bit Rate

 

 

Audio) with HDMI Port (Compliant HDMI monitor is

 

 

required)

 

Supports HW Accelerated Decoders: H.264 @ level 5.2,

 

 

HEVC (H.265) 10b @ MP level 5.1 (GPU accelerated), JPEG,

 

 

VP8, VP9

 

Supports HDCP with DVI-D and HDMI Ports

 

Supports Full HD 1080p Blu-ray (BD) playback with DVI-D

 

 

and HDMI Ports

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J3455M

J3355M

Audio

7.1 CH HD Audio (Realtek ALC887 Audio Codec)

 

* To configure 7.1 CH HD Audio, it is required to use an HD

 

front panel audio module and enable the multi-channel audio

 

feature through the audio driver.

 

Supports Surge Protection (ASRock Full Spike Protection)

 

ELNA Audio Caps

LAN

PCIE x1 Gigabit LAN 10/100/1000 Mb/s

 

Realtek RTL8111E

 

Supports Wake-On-LAN

 

Supports Lightning/ESD Protection (ASRock Full Spike

 

 

Protection)

 

Supports LAN Cable Detection

 

Supports Energy Efficient Ethernet 802.3az

 

Supports PXE

Rear Panel

1 x PS/2 Mouse Port

I/O

1 x PS/2 Keyboard Port

 

1 x D-Sub Port

 

1 x DVI-D Port

 

1 x HDMI Port

 

2 x USB 2.0 Ports (Supports ESD Protection (ASRock Full

 

 

Spike Protection))

 

2 x USB 3.0 Ports (Supports ESD Protection (ASRock Full

 

 

Spike Protection))

 

1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED

 

 

LED)

 

HD Audio Jacks: Line in / Front Speaker / Microphone

Storage

2 x SATA3 6.0 Gb/s Connectors, support NCQ, AHCI and

 

 

Hot Plug

Connector

1 x Print Port Header

 

2 x COM Port Headers

 

1 x TPM Header

 

1 x Chassis Intrusion and Speaker Header

 

1 x CPU Fan Connector (3-pin)

 

1 x Chassis Fan Connector (3-pin)

 

1 x 24 pin ATX Power Connector

 

1 x Front Panel Audio Connector

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3

1 x BIOS_PH Connector

3 x USB 2.0 Headers (Support 5 USB 2.0 ports) (Supports ESD

 

 

Protection (ASRock Full Spike Protection))

 

1 x USB 3.0 Headers (Support 2 USB 3.0 ports) (Supports ESD

 

 

Protection (ASRock Full Spike Protection))

BIOS

AMI UEFI Legal BIOS with GUI support

Feature

Supports Plug and Play

 

ACPI 5.0 compliant wake up events

 

Supports jumperfree

 

SMBIOS 2.7 support

Hardware

CPU/Chassis temperature sensing

Monitor

CPU/Chassis Fan Tachometer

 

CPU/Chassis Quiet Fan (Auto adjust chassis fan speed by

 

 

CPU temperature)

 

CPU/Chassis Fan multi-speed control

 

Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore

OS

Microsoft® Windows® 10 64-bit

 

* For the updated Windows® 10 driver, please visit ASRock's

 

website for details: http://www.asrock.com

 

Linux: Ubuntu 16.10 / Fedora 25

Certifica-

FCC, CE, WHQL

tions

ErP/EuP ready (ErP/EuP ready power supply is required)

* For detailed product information, please visit our website: http://www.asrock.com

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J3455M

J3355M

1.3 Motherboard Layout

1

2

3

4

Keyboard PS2

Mous PS2 e

 

 

VGA1

DVI1

HDMI1

USB 3.0

T: USB0

B: USB1

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

CPU_FAN1

CLRMOS1

CMOS

Battery

BIOS

ROM

1 BIOS_PH

DDR3 A1(64bit,240-pinmodule)

DDR3 B2(64bit,240-pinmodule)

ATXPWR1

5

USB 2.0

RJLA45-

 

SATA31

T: USB0

 

 

 

 

 

 

B: USB1

N

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Front USB 3.0

 

MI Bottom: INC

FRONT Center:

 

LININE Top:

 

LAN

 

 

 

 

 

 

 

 

 

SATA32

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB3_2_3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PCIE1

 

 

 

 

 

 

 

 

 

 

SPK_CI1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RoHS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PCIE2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PLED PWRBTN

 

 

 

AUDIO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CODEC

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HDLED RESET

 

 

 

 

 

 

 

 

PCIE3

 

 

 

 

 

 

 

 

 

PANEL1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB6

 

1

 

 

 

 

 

LPT1

 

HD_AUDIO1

TPMS1

COM2

COM1

 

USB_2_3

USB_4_5

 

1

 

1

1

1

 

 

 

 

 

1

 

 

 

 

1

1

6

7

8

9

10

11

19

18

17

16

15

14

13

12

English

5

No. Description

1BIOS_PH Connector

2CPU Fan Connector (CPU_FAN1)

3Clear CMOS Jumper (CLRMOS1)

42 x 240-pin DDR3 DIMM Slots (DDR3_A1, DDR3_B1)

5ATX Power Connector (ATXPWR1)

6SATA3 Connector (SATA3_1)

7SATA3 Connector (SATA3_2)

8USB 3.0 Header (USB3_2_3)

9Chassis Intrusion and Speaker Header (SPK_CI1)

10System Panel Header (PANEL1)

11Chassis Fan Connector (CHA_FAN1)

12USB 2.0 Header (USB_4_5)

13USB 2.0 Header (USB6)

14USB 2.0 Header (USB_2_3)

15Print Port Header (LPT1)

16COM Port Header (COM1)

17COM Port Header (COM2)

18TPM Header (TPMS1)

19Front Panel Audio Header (HD_AUDIO1)

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J3455M

J3355M

1.4 I/O Panel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

1

 

 

 

 

 

2

 

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11

10

9

8

7

6

5

No.

Description

No.

Description

 

 

 

1

PS/2 Mouse Port

7

USB 3.0 Ports (USB3_01)

 

 

2

LAN RJ-45 Port*

8

HDMI Port

 

 

 

3

Line In (Light Blue)**

9

DVI-D Port

 

 

 

4

Front Speaker (Lime)**

10

D-Sub Port

 

 

 

5

Microphone (Pink)**

11

PS/2 Keyboard Port

 

 

6USB 2.0 Ports (USB01)

*There are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications.

ACT/LINK LED

SPEED LED

LAN Port

 

 

 

 

 

 

Activity / Link LED

 

Speed LED

 

 

Status

 

Description

 

Status

 

Description

Off

 

No Link

 

Off

 

10Mbps connection

 

 

 

Blinking

 

Data Activity

 

Orange

 

100Mbps connection

On

 

Link

 

Green

 

1Gbps connection

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7

**To configure 7.1 CH HD Audio, it is required to use an HD front panel audio module and enable the multichannel audio feature through the audio driver.

Please set Speaker Configuration to “7.1 Speaker”in the Realtek HD Audio Manager.

Function of the Audio Ports in 7.1-channel Configuration:

Port

 

Function

Light Blue (Rear panel)

 

Rear Speaker Out

 

Lime (Rear panel)

 

Front Speaker Out

Pink (Rear panel)

 

Central /Subwoofer Speaker Out

Lime (Front panel)

 

Side Speaker Out

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8

J3455M

J3355M

Chapter 2 Installation

This is a Micro ATX form factor motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.

In order to avoid damage from static electricity to the motherboard’s components, NEVER place your motherboard directly on a carpet. Also remember to use a grounded wrist strap or touch a safety grounded object before you handle the components.

Hold components by the edges and do not touch the ICs.

Whenever you uninstall any components, place them on a grounded anti-static pad or in the bag that comes with the components.

When placing screws to secure the motherboard to the chassis, please do not overtighten the screws! Doing so may damage the motherboard.

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9

2.1 Installing Memory Modules (DIMM)

This motherboard provides two 240-pin DDR3 (Double Data Rate 3) DIMM slots, and supports Dual Channel Memory Technology.

1.For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR3 DIMM pairs.

2.It is unable to activate Dual Channel Memory Technology with only one or three memory module installed.

3.It is not allowed to install a DDR or DDR2 memory module into a DDR3 slot; otherwise, this motherboard and DIMM may be damaged.

The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

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J3455M

J3355M

1

2

3

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