ASRock H310CM-DVS Service Manual

Version 1.0

Published January 2018

Copyright©2018 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or

translated in any language, in any form or by any means, except duplication of

documentation by the purchaser for backup purpose, without written consent of

ASRock Inc.

Products and corporate names appearing in this documentation may or may not

be registered trademarks or copyrights of their respective companies, and are used

only for identication or explanation and to the owners’ benet, without intent to

infringe.

Disclaimer:

Specications and information contained in this documentation are furnished for

informational use only and subject to change without notice, and should not be

constructed as a commitment by ASRock. ASRock assumes no responsibility for

any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide

warranty of any kind, either expressed or implied, including but not limited to

the implied warranties or conditions of merchantability or tness for a particular

purpose.

In no event shall ASRock, its directors, ocers, employees, or agents be liable for

any indirect, special, incidental, or consequential damages (including damages for

loss of prots, loss of business, loss of data, interruption of business and the like),

even if ASRock has been advised of the possibility of such damages arising from any

defect or error in the documentation or product.

is device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

CALIFORNIA, USA ONLY

e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance

controlled in Perchlorate Best Management Practices (BMP) regulations passed by the

California Legislature. When you discard the Lithium battery in California, USA, please

follow the related regulations in advance.

“Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/

perchlorate”

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian

Consumer Law. You are entitled to a replacement or refund for a major failure and

compensation for any other reasonably foreseeable loss or damage caused by our

goods. You are also entitled to have the goods repaired or replaced if the goods fail

to be of acceptable quality and the failure does not amount to a major failure. If

you require assistance please call ASRock Tel : [phone] ext.123 (Standard

International call charges apply)

e terms HDMI™ and HDMI High-Denition Multimedia Interface, and the HDMI

logo are trademarks or registered trademarks of HDMI Licensing LLC in the United

States and other countries.

Contents

Chapter 1 Introduction 1

1.1 Package Contents 1

1.2 Specications 2

1.3 Motherboard Layout 6

1.4 I/O Panel 8

Chapter 2 Installation 10

2.1 Installing the CPU 11

2.2 Installing the CPU Fan and Heatsink 14

2.3 Installing Memory Modules (DIMM) 15

2.4 Expansion Slots (PCI Express Slots) 17

2.5 Onboard Headers and Connectors 18

Chapter 3 Software and Utilities Operation 22

3.1 Installing Drivers 22

3.2 A-Tuning 23

3.3 ASRock Live Update & APP Shop 26

3.3.1 UI Overview 26

3.3.2 Apps 27

3.3.3 BIOS & Drivers 30

3.3.4 Setting 31

Chapter 4 UEFI SETUP UTILITY 32

4.1 Introduction 32

4.2 EZ Mode 33

4.3 Advanced Mode 34

4.3.1 UEFI Menu Bar 34

4.3.2 Navigation Keys 35

4.4 Main Screen 36

4.5 OC Tweaker Screen 37

4.6 Advanced Screen 46

4.6.1 CPU Conguration 47

4.6.2 Chipset Conguration 49

4.6.3 Storage Conguration 51

4.6.4 Super IO Conguration 52

4.6.5 ACPI Conguration 53

4.6.6 USB Conguration 54

4.6.7 Trusted Computing 55

4.7 Tools 56

4.8 Hardware Health Event Monitoring Screen 58

4.9 Security Screen 60

4.10 Boot Screen 61

4.11 Exit Screen 64

English

1

H310CM-HDV / H310CM-DVS

Chapter 1 Introduction

ank you for purchasing ASRock H310CM-HDV / H310CM-DVS motherboard,

a reliable motherboard produced under ASRock’s consistently stringent quality

control. It delivers excellent performance with robust design conforming to

ASRock’s commitment to quality and endurance.

In this documentation, Chapter 1 and 2 contains the introduction of the

motherboard and step-by-step installation guides. Chapter 3 contains the operation

guide of the soware and utilities. Chapter 4 contains the conguration guide of

the BIOS setup.

1.1 Package Contents

• ASRock H310CM-HDV / H310CM-DVS Motherboard (Micro ATX Form Factor)

• ASRock H310CM-HDV / H310CM-DVS Quick Installation Guide

• ASRock H310CM-HDV / H310CM-DVS Support CD

• 1 x I/O Panel Shield

• 2 x Serial ATA (SATA) Data Cables (Optional)

Becau se the motherboard specications and the BIOS soware might be updated, the

content of this documentation will be subject to change without notice. In case any modi-

cations of this documentation occur, the updated version will be available on ASRock’s

website w ithout further notice. If you require technical support related to this mother-

board, please visit our website for specic information about the model you are using. You

may nd the l atest VGA cards and CPU suppor t list on ASRock’s website a s well. ASRock

website http://www.asrock.com.

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2

1.2 Specications

Platform

• Micro ATX Form Factor

• Solid Capacitor design

CPU

• Supports 8

th

Generation Intel® Core

TM

Processors (Socket

1151)

• 4 Power Phase design

• Supports Intel® Turbo Boost 2.0 Technology

Chipset

• Intel® H310

Memory

• Dual Channel DDR4 Memory Technology

• 2 x DDR4 DIMM Slots

• Supports DDR4 2666/2400/2133 non-ECC, un-buered

memory

• Max. capacity of system memory: 32GB

• Supports Intel® Extreme Memory Prole (XMP) 2.0

• 15μ Gold Contact in DIMM Slots

Expansion

Slot

• 1 x PCI Express 3.0 x16 Slot (PCIE2: x16 mode)*

* Supports NVMe SSD as boot disks

• 1 x PCI Express 2.0 x1 Slot

Graphics

• Intel® UHD Graphics Built-in Visuals and the VGA outputs

can be supported only with processors which are GPU

integrated.

• Supports Intel® UHD Graphics Built-in Visuals : Intel®

Quick Sync Video with AVC, MVC (S3D) and MPEG-2 Full

HW Encode1, Intel® InTru

TM

3D, Intel® Clear Video HD

Technology, Intel® Insider

TM

, Intel® UHD Graphics

• DirectX 12

• HWAEncode/Decode: AVC/H.264, HEVC/H.265 8-bit,

HEVC/H.265 10-bit, VP8, VP9 8-bit, VP9 10-bit (Decode

only), MPEG2, MJPEG, VC-1 (Decode only)

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3

H310CM-HDV / H310CM-DVS

H310 CM-H DV:

• ree graphics output options: D-Sub, DVI-D and HDMI

* Supports up to 2 displays simultaneously

• Supports HDMI with max. resolution up to 4K x 2K

(4096x2160) @ 30Hz

• Supports DVI-D with max. resolution up to 1920x1200 @

60Hz

• Supports D-Sub with max. resolution up to 1920x1200 @

60Hz

• Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and

HBR (High Bit Rate Audio) with HDMI Port (Compliant

HDMI monitor is required)

• Supports HDCP with DVI-D and HDMI Ports

• Supports 4K Ultra HD (UHD) playback with HDMI Port

H310 CM-DVS:

• Dual graphics output: Support DVI-D and D-Sub ports by

independent display controllers

• Supports DVI-D with max. resolution up to 1920x1200 @

60Hz

• Supports D-Sub with max. resolution up to 1920x1200 @

60Hz

• Supports HDCP with DVI-D Port

Audio

• 7.1 CH HD Audio (Rea ltek ALC887 Audio Codec)

* To congure 7.1 CH HD Audio, it is required to use an HD

front panel audio module and enable the multi-channel audio

feature through the audio driver.

• Supports Surge Protection

• ELNA Audio Caps

LAN

• PCIE x1 Gigabit LAN 10/100/1000 Mb/s

• 1 x Realtek RTL8111H

• Supports Wake-On-LAN

• Supports Lightning/ESD Protection

• Supports Energy Ecient Ethernet 802.3az

• Supports PXE

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4

Rear Panel

I/O

• 1 x PS/2 Mouse/Keyboard Port

• 4 x USB 2.0 Ports (Supports ESD Protection)

• 2 x USB 3.1 Gen1 Ports (Supports ESD Protection)

• 1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED

LED)

• HD Audio Jacks: Line in / Front Speaker / Microphone

H310 CM-H DV:

• 1 x D-Sub Port

• 1 x DVI-D Port

• 1 x HDMI Port

H310 CM-DVS:

• 1 x D-Sub Port

• 1 x DVI-D Port

Storage

• 4 x SATA3 6.0 Gb/s Connectors, support NCQ, AHCI and

Hot Plug

Connector

• 1 x TPM Header

• 1 x Chassis Intrusion and Speaker Header

• 1 x CPU Fan Connector (4-pin)

* e CPU Fan Connector supports the CPU fan of ma ximum

1A (12W) fan power.

• 1 x Chassis/Water Pump Fan Connector (4-pin) (Smart Fan

Speed Control)

* e Chassis/Water Pump Fan supports the water cooler fan of

maximum 2A (24W) fan power.

* CHA_FAN1/WP can auto detect if 3-pin or 4-pin fan is in use.

• 1 x 24 pin ATX Power Connector

• 1 x 8 pin 12V Power Connector

• 1 x Front Panel Audio Connector

• 1 x USB 2.0 Header (Supports 2 USB 2.0 ports) (Supports

ESD Protection)

• 1 x USB 3.1 Gen1 Header (Supports 2 USB 3.1 Gen1 ports)

(Supports ESD Protection)

BIOS

Feature

• AMI UEFI Legal BIOS with multilingual GUI support

• ACPI 6.0 Compliant wake up events

• SMBIOS 2.7 Support

• DR AM, PCH 1.05V Voltage Multi-adjustment

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5

H310CM-HDV / H310CM-DVS

* For detailed product information, please visit our website:

http://www.asrock .com

Please realiz e that the re is a certain r isk involved with o verclocking, including adjusting

the setting in the BIOS, applying Untied Overclocking Technolog y, or using third-party

overclocking to ols. O verclocking may aect your system’s stability, or even c ause damage to

the components and devices of your system. It should be don e at your ow n risk and expense.

We are not responsibl e for possible damage caused by overclo cking.

Hardware

Monitor

• Temperature Sensing: CPU, Chassis/Water Pump Fans

• Fan Tachometer: CPU, Chassis/Water Pump Fans

• Quiet Fan (Auto adjust chassis fan speed by CPU

temperature): CPU, Chassis/Water Pump Fans

• Fan Multi-Speed Control: CPU, Chassis/Water Pump Fans

• CASE OPEN detection

• Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore

OS

• Microso® Windows® 10 64-bit

Certica-

tions

• FCC, CE

• ErP/EuP ready (ErP/EuP ready power supply is required)

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6

Intel

H310

DDR 4_B1 (6 4 bit, 28 8-pin m odule )

DDR 4_A1 (6 4 bit, 28 8-pin m odule )

ATXPWR1

PCIE2

Top:

RJ-45

1

SPK_CI1

H3 1 0CM-H D V

10

8

9

USB 2.0

T: USB3

B: USB4

1

3

2

CMOS

Battery

5

CPU_FAN1

11

1

TPMS1

Top:

LINE I N

Cent er:

FRON T

Bott om:

MIC IN

PANEL1

HDLED RESET

PLED PWRBTN

1

DVI1

VGA1

SATA3_0

SATA3_1

SATA3_2

SATA3_3

HDMI1

BIOS

ROM

13

RoHS

ATX12V1

6

PCIE1

4

1

HD_AUDIO1

16

USB 3.1 Gen1

T: USB1

B: USB2

AUDIO

CODEC

USB 2. 0

T: USB1

B: USB 2

PS2

Keyb oard

/Mou se

USB_5 _6

1

7

1214

USB3_3 _4

1

CLRCMOS1

15

LAN

CHA_FAN1/WP

1.3 Motherboard Layout

H310CM-HDV:

English

7

H310CM-HDV / H310CM-DVS

Intel

H310

DDR 4_B1 (6 4 bit, 28 8-pin m odule )

DDR 4_A1 (6 4 bit, 28 8-pin m odule )

ATXPWR1

PCIE2

Top:

RJ-45

1

SPK_CI1

H3 1 0CM-D V S

10

8

9

USB 2.0

T: USB3

B: USB4

1

3

2

CMOS

Battery

5

CPU_FAN1

11

1

TPMS1

Top:

LINE I N

Cent er:

FRON T

Bott om:

MIC IN

PANEL1

HDLED RESET

PLED PWRBTN

1

DVI1

VGA1

SATA3_0

SATA3_1

SATA3_2

SATA3_3

BIOS

ROM

13

RoHS

ATX12V1

6

PCIE1

4

1

HD_AUDIO1

16

USB 3.1 Gen1

T: USB1

B: USB2

AUDIO

CODEC

USB 2. 0

T: USB1

B: USB 2

PS2

Keyb oard

/Mou se

USB_5 _6

1

7

1214

USB3_3 _4

1

CLRCMOS1

15

LAN

CHA_FAN1/WP

H310CM-DVS:

English

8

No. Description

1 ATX 12V Power Connector (ATX12V1)

2 CPU Fan Connector (CPU_FAN1)

3 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1)

4 Chassis/Water Pump Fan (CHA_FAN1/WP)

5 ATX Power Connector (ATXPWR1)

6 USB 3.1 Gen1 Header (USB3_3_4)

7 USB 2.0 Header (USB_5_6)

8 SATA3 Connector (SATA3_2)

9 SATA3 Connector (SATA3_3)

10 SATA3 Connector (SATA3_0)

11 SATA3 Connector (SATA3_1)

12 System Panel Header (PANEL1)

13 TPM Header (TPMS1)

14 Chassis Intrusion and Speaker Header (SPK_CI1)

15 Clear CMOS Pad (CLRMOS1)

16 Front Panel Audio Header (HD_AUDIO1)

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9

H310CM-HDV / H310CM-DVS

1.4 I/O Panel

No. Description No. Description

1 USB 2.0 Ports (USB12) 7 USB 2.0 Ports (USB_34)

2 D-Sub Port 8 USB 3.1 Gen1 Ports (USB3_12)

3 LAN RJ-45 Port* 9 HDMI Port

4 Line In (Light Blue)** 10 DVI-D Port

5 Front Speaker (Lime)** 11 PS/2 Keyboard/Mouse Port

6 Microphone (Pink)**

11

7 69

10

1 2 3 5

8

4

H310CM-HDV:

English

10

No. Description No. Description

1 USB 2.0 Ports (USB12) 6 Microphone (Pink)**

2 D-Sub Port 7 USB 2.0 Ports (USB_34)

3 LAN RJ-45 Port* 8 USB 3.1 Gen1 Ports (USB3_12)

4 Line In (Light Blue)** 9 DVI-D Port

5 Front Speaker (Lime)** 10 PS/2 Keyboard/Mouse Port

* ere are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications.

Activity / Link LED Speed LED

Status Description Status Description

O No Link O 10Mbps connection

Blinking Data Activity Orange 100Mbps connection

On Link Green 1Gbps connection

ACT/LINK LED

SPEED LED

LAN Por t

H310CM-DVS:

10 7 6

9

1 2 3 5

8

4

English

11

H310CM-HDV / H310CM-DVS

** To congure 7.1 CH HD Audio, it i s required to use an HD front panel audio module and enable the multi-

channel audio feature through the audio driver.

Please set Speaker Conguration to “7.1 Speaker”in the Realtek HD Audio Manager.

Function of the Audio Ports in 7.1-channel Conguration:

Port Function

Light Blue (Rear panel) Rear Speaker Out

Lime (Rear panel) Front Speaker Out

Pink (Rear panel) Central /Subwoofer Speaker Out

Lime (Front panel) Side Speaker Out

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12

is is a Micro ATX form factor motherboard. Before you install the motherboard,

study the conguration of your chassis to ensure that the motherboard ts into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components

or change any motherboard settings.

• Make sure to unplug the power cord before installing or removing the motherboard

components. Failure to do so may cause physical injuries and damages to motherboard

components.

• In order to avoid damage from static electricity to the motherboard’s components,

NEVER place your motherboard directly on a carpet. Also remember to use a grounded

wrist strap or touch a safety grounded object before you handle the components.

• Hold components by the edges and do not touch the ICs.

• Whenever you uninstall any components, place them on a grounded anti-static pad or

in the bag that comes with the components.

• When placing screws to secure the motherboard to the chassis, please do not over-

tighten the screws! Doing so may damage the motherboard.

Chapter 2 Installation

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13

H310CM-HDV / H310CM-DVS

2.1 Installing the CPU

1. Before you insert the 1151-Pin CPU into the socket, please check if the P nP cap is on the

socket, if the CPU surface is unclean, or if there are any bent pins in the sock et. Do not

force to in sert the CPU into the socket if above situation is found . Otherwise, the CPU

will be seriously damaged.

2. Unplug all power c ables before in stalling the CPU.

1

2

A

B

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14

4

5

3

English

15

H310CM-HDV / H310CM-DVS

Please save and replace the cover if the processor i s removed. e cover must be placed if

you wish to return the motherboard for aer service.

English

16

2.2 Installing the CPU Fan and Heatsink

1 2

CPU_

FAN

English

17

H310CM-HDV / H310CM-DVS

2.3 Installing Memory Modules (DIMM)

is motherboard provides two 288-pin DDR4 (Double Data Rate 4) DIMM slots,

and supports Dual Channel Memory Technology.

e DIMM only ts in one correct orie ntation. It will cause permanent dam age to

the motherboard and the DIMM if you force the DIMM into the slot at incor rect

orientation.

1. For dual channel cong uration , you always need to in stall identical (the same

brand, speed , size and chip-type) DDR4 DIMM pairs.

2. It is unable to activate Du al Channel Memory Technology with only one memory

module installed.

3. It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4

slot; otherwise, this motherboard and DIMM may be damaged.