Apple Z0P8-MD8784, Z0P8-MD8785, Z0P8-MD8786, Z0PK-ME2539, Z0P8-MD87826 User manual

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Mac Pro User’s Guide

Includes setup, expansion, and troubleshooting information for your

Mac Pro computer

! Apple Inc.

© 2007 Apple Inc. All rights reserved.

Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple.

The Apple logo is a trademark of Apple Inc., registered in the U.S. and other countries. Use of the ÒkeyboardÓ Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors.

Apple

1 Infinite Loop Cupertino, CA 95014-2084 408-996-1010 www.apple.com

Apple, the Apple logo, AirPort, AppleShare, AppleTalk, FireWire, iCal, iLife, iPod, iTunes, Mac, Mac OS, Macintosh, and SuperDrive are trademarks of Apple Inc., registered in the U.S. and other countries.

Finder, the FireWire logo, and Safari are trademarks of Apple Inc.

AppleCare and Apple Store are service marks of Apple Inc., registered in the U.S. and other countries.

Mighty Mouse © Viacom International Inc. All rights reserved. The Mighty Mouse trademark is used under license.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Apple Inc. is under license.

This product includes software developed by the University of California, Berkeley, and its contributors.

Intel, Intel Core, and Xeon are trademarks of Intel Corp. in the U.S. and other countries.

Other company and product names mentioned herein are trademarks of their respective companies. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products.

Manufactured under license from Dolby Laboratories. ÒDolby,ÓÒPro Logic,Ó and the double-D symbol are trademarks of Dolby Laboratories. Confidential Unpublished Works, © 1992Ð1997 Dolby Laboratories, Inc. All rights reserved.

The product described in this manual incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098 and 4,907,093 licensed for limited viewing uses only.

Simultaneously published in the United States and Canada.

Contents

5 Chapter 1: Getting Started

5 Setting Up Your Mac Pro

13 Putting Your Mac Pro to Sleep or Shutting It Down

15Chapter 2: Getting to Know Your Mac Pro

16Basic Features on the Front of Your Mac Pro

18 Ports and Connectors on the Back of Your Mac Pro 20 More Ports and Connectors on the Back

22 Internal Expansion Options

24 Getting Answers

27Chapter 3: Working Inside Your Computer

28Opening the Computer

32 Installing Memory

38 Installing Internal Storage Devices

47 Adding PCI Express Cards

50 Replacing the Internal Backup Battery

53 Chapter 4: Troubleshooting

53 Problems with Your Mac Pro

3

56Problems with Software

57Keeping Your Software Up to Date

57Problems with AirPort Wireless Communication

58Problems with Your Display

60 Problems with Your Internet Connection

63Using Apple Hardware Test

64Reinstalling the Software That Came with Your Computer

65Maximizing Ethernet Performance

66Learning More, Service, and Support

68Locating Your Serial Number

69Appendix A: Specifications

77Appendix B: Safety, Maintenance, and Ergonomics

77Important Safety Information

78General Maintenance

80 Important Ergonomic and Health-Related Information

82Avoid Hearing Damage

83Regulatory Compliance Information

86Apple and the Environment

89 Index

4 Contents

Getting Started

1

 

 

 

Congratulations on purchasing your new high-performance Mac Pro computer. This chapter contains instructions for setting up your computer and display.

Your Mac Pro features the latest computer technology, including advanced 64-bit multicore processor technology, high-speed FB-DIMM memory, PCI Express graphics and expansion cards, and internal storage, all in an anodized aluminum chassis with easy access to internal components.

Setting Up Your Mac Pro

Your Mac Pro is designed so that you can set it up quickly and start using it right away. Follow the steps on the next few pages to set up your Mac Pro.

Before you begin, remove any protective film from the outside of your computer and from the inside of the side panel. For information about opening the side panel, see ÒOpening the ComputerÓ on page 28.

5

Step 1: Position your computer and display

Pick up your Mac Pro by both of its handles using correct lifting techniques. If your display is heavy, use correct lifting techniques when positioning it as well. Position the computer and display so that:

åThey are each on a sturdy, flat surface

åThe power cable connectors donÕt press against a wall or other object

åThe airflow in front of, behind, and below the display or computer is not obstructed

åThe computerÕs optical drive trays have space to open in front

The only way to shut off power completely to your computer and display is to disconnect their power plugs from the power source. Make sure the power cords for your computer and display are within easy reach so that you can unplug the computer or display when you need to.

6 Chapter 1 Getting Started

Step 2: Plug in the power cord

Plug the power cord completely into the recessed power cord socket on the back of your Mac Pro and plug the other end into a grounded outlet or a grounded power strip.

Power cord socket

Power cord plug

Chapter 1 Getting Started

7

 

 

Step 3: Connect the display

Connect your display as shown in the illustration below. Depending on the display, you may have one or more cables to connect. Check the instructions that came with the display for additional setup information.

Display ports

USB port

FireWire 400 port

Display cable

You can connect two displays with Digital Visual Interface (DVI) connectors to the display ports on the back of your Mac Pro.

You can connect any Apple display to either port. For full resolution on a 30-inch Apple Cinema HD Display, use DVI port 1.

8 Chapter 1 Getting Started

 

DVI display

 

port

 

DVI to VGA

DVI display ports

Display

Adapter

VGA connector on display cable

You can also connect displays that have an Apple Display Connector (ADC) or a video graphics array (VGA) connector using one of the following adapters:

åTo connect a VGA display, use the Apple DVI to VGA Display Adapter included with your Mac Pro to connect the display to the DVI port.

åTo connect an ADC display, use an Apple DVI to ADC Display Adapter, not included, to connect the display to the DVI port.

To purchase an Apple DVI to ADC Display Adapter, contact an Apple Authorized Reseller, visit an Apple Store retail location, or go online to the Apple Store at www.apple.com/store.

Chapter 1 Getting Started

9

 

 

Step 4: Connect an Ethernet cable

To access the Internet or a network, connect one end of an Ethernet cable to either of the Ethernet ports on the back of your Mac Pro. Connect the other end to a DSL modem, cable modem, or Ethernet network.

Gigabit Ethernet ports

Step 5: Connect the keyboard and mouse

Connect the keyboard cable to one of the USB (d) ports on the computer or on your display. Plug the Mighty Mouse cable into a USB port on the keyboard.

10 Chapter 1 Getting Started

Plug the mouse into a

USB port on the keyboard.

Keyboard

Mouse

If the keyboard cable is not long enough to reach a USB port on your computer, use the keyboard extension cable that came with your computer.

Apple keyboard extension cable

Chapter 1 Getting Started

11

 

 

Using a Wireless Keyboard and Mouse

If you purchased an Apple Wireless Keyboard and Mouse with your Mac Pro, follow the instructions that came with the keyboard and mouse to set them up.

Step 6: Turn on your Mac Pro

Press the power (¨) button on the front of the computer to turn it on. If your display must be turned on separately, turn it on by pressing its power button.

Step 7: Use Setup Assistant

The first time you turn on your Mac Pro, Setup Assistant starts. Setup Assistant helps you enter your Internet and email information and set up a user account on your Mac Pro. If you already have a Mac, Setup Assistant can help you automatically transfer files, applications, and other information from your previous Mac to your new Mac Pro.

Step 8: Customize Your Desktop and Set Your Preferences

You can quickly make your desktop look the way you want using System Preferences. Choose Apple (!) > System Preferences from the menu bar. As you get to know your computer, explore System Preferences, your command center for most settings on your Mac Pro. For more information, open Mac Help and search for ÒSystem PreferencesÓ or for the specific preference you want to change.

Need Help Setting Up?

If you donÕt see anything on your screen or you think your computer did not start up properly, check the following:

åIs the computer plugged into a power source? If itÕs plugged into a power strip, is the power strip turned on?

åIs the power cord securely plugged into the back of the computer?

12 Chapter 1 Getting Started

åAre the keyboard and display cables connected correctly?

åIs the display turned on? Are the brightness and contrast of the display adjusted correctly? If your display has brightness controls, adjust them.

åIf you still donÕt see anything on your screen, restart your computer. Press and hold the computerÕs power button for 5 or 6 seconds, until the computer turns off. Press it again to turn on the computer.

åIf you see a blinking question mark on the screen or a series of flashes from the status light, see Chapter 4,ÒTroubleshooting,Ó on page 53.

Putting Your Mac Pro to Sleep or Shutting It Down

When you finish working, you can put your Mac Pro to sleep or shut it down.

Putting Your Mac Pro to Sleep

If you will be away from your Mac Pro for only a short time, put the computer to sleep. When the computer is in sleep, the displayÕs screen is dark. You can quickly wake the computer from sleep and bypass the startup process.

To put the computer to sleep, do one of the following:

åChoose Apple (!) > Sleep.

åPress the power button on the front of your Mac Pro.

åChoose Apple (!) > System Preferences, click Energy Saver, and set a sleep timer.

Chapter 1 Getting Started

13

 

 

To wake your computer from sleep, do one of the following:

åPress any key on the keyboard.

åClick the mouse.

åPress the power button on the front of your Mac Pro.

Shutting Down Your Mac Pro

If you will not be using your Mac Pro for a day or more, you should turn it off. To turn off your Mac Pro, choose Apple (!) > Shut Down.

WARNING: Do not turn off your Mac Pro by turning off the switch on a power strip or by pulling out the computerÕs power plug (unless you canÕt turn off the computer any other way). Your files or system software could be damaged if your computer is not shut down properly.

WARNING: Shut down your Mac Pro before moving it. Moving your computer while the hard disk is spinning can damage the hard disk, causing loss of data or the inability to start up from the hard disk.

14 Chapter 1 Getting Started

Getting to Know Your Mac Pro

2

 

 

 

This chapter gives basic information you need to know about your Mac Pro.

Read on for an overview of the features and ports of your computer.

Getting the Latest Information

The Apple website at www.apple.com links you to the latest Apple news, free downloads, and online catalogs of software and hardware for your Mac Pro.

You can also find the manuals for many Apple products, and technical support for all of AppleÕs products, on the Apple Support website at www.apple.com/support.

15

Basic Features on the Front of Your Mac Pro

Optical drive

Status light

Second optical drive

f Headphone jack

(optional)

 

¨ Power button

USB 2.0 ports (2)

FireWire 800 port

FireWire 400 port

16 Chapter 2 Getting to Know Your Mac Pro

Optical drive

Your Mac Pro has a DVD+R DL/DVD±RW/CD-RW SuperDrive, which can read CD-ROM, photo CD, audio, and DVD discs. It can write music, documents, and other files to CD-R, CD-RW, DVD±R, DVD±RW, and DVD+R Double Layer (DL) discs. To open the drive, press the Media Eject (C) key on your Apple Keyboard. If your Mac Pro has a second optical drive, press the Option and Media Eject (C) keys to open it.

¨Power button

Press this button to turn on your Mac Pro, put it to sleep, or wake it from sleep. To restart, press and hold this button for 5 or 6 seconds until your Mac Pro turns off, and, then press it again to turn it on.

HFireWire 400 and 800 ports

Connect your Mac Pro to FireWire digital video (DV) cameras, scanners, and external hard disk drives. Connect and disconnect FireWire devices without restarting. The FireWire 400 port supports data rates up to 400 megabits per second (Mbit/s). The FireWire 800 port supports data rates up to 800 Mbit/s.

dUSB 2.0 ports

Connect your Mac Pro to USB keyboards, mice, printers, scanners, iPods, speakers, microphones, and hubs. Your display may also have USB ports.

fHeadphone jack

Connect headphones to your Mac Pro through the headphone jack. When a headphone plug is inserted into the headphone jack, the built-in speaker is muted.

Status light

A white light indicates your Mac Pro is on; a pulsing light indicates itÕs in sleep.

Chapter 2 Getting to Know Your Mac Pro

17

 

 

Ports and Connectors on the Back of Your Mac Pro

Power socket

´ Locking latch

d USB 2.0 ports (3)

HFireWire 400 port

HFireWire 800 port

G Gigabit Ethernet

ports (2)

18 Chapter 2 Getting to Know Your Mac Pro

Power socket

Connect the power cord that came with your Mac Pro. Do not use ordinary power or extension cords.

´Locking latch

Lift the latch to open the side panel and access the internal components in your Mac Pro. If you are working inside your computer and the latch is down, the optical and hard drives are locked in place. You can attach a security lock to the latch to prevent access and secure the internal components. You can also attach a security cable to the latch or through the handles and feet to protect your Mac Pro. See page 37.

dUSB 2.0 ports

Connect your Mac Pro to USB devices, such as keyboards, mice, printers, scanners, speakers, USB microphones, and USB hubs. Your display may also have USB ports.

HFireWire 400 and 800 ports

The FireWire 400 port supports data rates of 100, 200, and 400 Mbit/s. The FireWire 800 port supports data rates of 100, 200, 400, and 800 Mbit/s.

GDual Gigabit Ethernet ports with jumbo frame support

Connect your Mac Pro to a high-speed Ethernet network to access the Internet or network resources such as printers and servers, and share information over the network using a CAT 5e cable.

Chapter 2 Getting to Know Your Mac Pro

19

 

 

More Ports and Connectors on the Back

PCI Express expansion slots

£ DVI display port 1

£ DVI display port 2

Optical digital audio out port

Optical digital audio in port

,Audio line-in port

-Audio line-out port

20 Chapter 2 Getting to Know Your Mac Pro

PCI Express expansion slots (3)

Expand your Mac Pro by installing up to three Peripheral Component Interconnect (PCI) Express cards in the covered slots labeled 2, 3, and 4.

£DVI display ports

Connect displays that use a Digital Visual Interface (DVI) connector to the DVI display ports. Connect an Apple display, such as the 20-, 23-, or 30-inch Apple Cinema Display, to either port. For full resolution, connect the 30-inch Apple Cinema HD Display to port 1. You can also connect displays that use a video graphics array (VGA) connector with the Apple DVI to VGA Display Adapter that came with your Mac Pro.

Optical digital audio in and out ports

Connect to decks, receivers, digital instruments, and 5.1 surround-sound speaker systems using standard TOSLINK cables or fiber-optic cables with a 3.5 mm plastic or nylon optical plug. You can transfer stereo or encoded 5.1 audio using the S/PDIF (Sony/Philips Digital Interface) protocol and TOSLINK cables.

,Analog audio line-in port

Connect self-powered microphones, MP3 and CD players, and other devices with analog capability.

-Analog audio line-out port

Connect self-powered analog speakers and other devices with analog output capability.

Chapter 2 Getting to Know Your Mac Pro

21

 

 

Apple Z0P8-MD8784, Z0P8-MD8785, Z0P8-MD8786, Z0PK-ME2539, Z0P8-MD87826 User manual

Internal Expansion Options

Optical drive carrier

Hard disk drive carriers (4)

Slots 2–4: PCI Express

Battery

Slot 1: Double-wide PCI Express graphics

(graphics card installed)

Top memory card

Bottom memory card

22 Chapter 2 Getting to Know Your Mac Pro

Optical drives

Your Mac Pro comes with one or two DVD+R DL/DVD±RW/CD-RW SuperDrives in the optical drive carrier. To replace an optical drive, see ÒReplacing the Optical DriveÓ on page 42.

Hard disk drive

Your Mac Pro comes with up to four hard disk drives installed in the drive carriers. To install or replace the hard disk drives, see ÒInstalling Internal Storage DevicesÓ on page 38.

PCI Express slots

Your Mac Pro has three PCI Express expansion slots. To install PCI cards in slots 2 through 4 to expand your computerÕs capabilities, see ÒAdding PCI Express CardsÓ on page 47.

Battery

Your Mac Pro uses an internal backup battery. If your Mac Pro has trouble starting up, or if the system date and time are frequently incorrect, you may need to replace the battery. See ÒReplacing the Internal Backup BatteryÓ on page 50.

Double-wide PCI Express graphics slot

Connect up to two displays to the graphics card in the PCI Express graphics slot (slot 1). You can replace the card in this slot and install additional graphics cards in PCI slots 2 through 4. See ÒAdding PCI Express CardsÓ on page 47.

Memory cards

Your Mac Pro has two memory cards. Each card holds up to 4 FB-DIMMS, for a total of 8 DIMMs. To add more memory, install 667MHz FB-DIMMs in pairs on the memory cards. See ÒInstalling MemoryÓ on page 32 for information about the specific type of memory used in Mac Pro.

Chapter 2 Getting to Know Your Mac Pro

23

 

 

Getting Answers

Much more information about using your Mac is available in Mac Help and on the Internet at www.apple.com/support.

To open Mac Help:

1Click the Finder icon in the Dock (the bar of icons along the edge of the screen).

2Choose Help > Mac Help (click the Help menu in the menu bar and choose Mac Help).

3Click in the search field, type a question, and press Return on your keyboard.

More Information

For more information about using your Mac Pro, see the following:

...To learn about

...See

Installing additional drives, memory, expansion cards, or changing the battery

Chapter 3,ÒWorking Inside Your Computer,Ó on page 27.

Troubleshooting your

Chapter 4,ÒTroubleshooting,Ó on page 53.

computer if you have a

 

problem

 

 

 

Finding service and support

ÒLearning More, Service, and SupportÓ on page 66 or the Apple

for your Mac Pro

Support website at www.apple.com/support.

 

 

Using Mac OS X

The Mac OS X website at www.apple.com/macosx/overview.

 

Or open Mac Help and search for ÒMac OS X.Ó

 

 

Using iLife applications

The iLife website at www.apple.com/ilife. Or open an iLife

 

application, and then open Mac Help and type a question in the

 

search field.

 

 

24 Chapter 2 Getting to Know Your Mac Pro

To learn about...

See...

Changing System Preferences

Open System Preferences by choosing Apple (!) > System

 

Preferences. Or open Mac Help and search for Òsystem

 

preferences.Ó

 

 

Using your mouse or keyboard

Open Mac Help and search for ÒmouseÓ or Òkeyboard.Ó

 

 

Using AirPort wireless

The AirPort Support page at www.apple.com/support/airport.

technology

Or open AirPort Help by clicking and holding the Home button

 

at the top of a Mac Help page, and then choose AirPort Help

 

from the list.

 

 

Using Bluetooth¨ wireless

The Bluetooth Support page at www.apple.com/support/

technology

bluetooth. Or open the Bluetooth File Exchange application,

 

located in the Utilities folder within the Applications folder, and

 

choose Help > Bluetooth Help.

 

 

Connecting a printer

Open Mac Help and search for Òprinting.Ó

 

 

FireWire and USB connections

Open Mac Help and search for ÒUSBÓ or ÒFireWire.Ó

 

 

Connecting to the Internet

Open Mac Help and search for ÒInternet.Ó

 

 

Chapter 2 Getting to Know Your Mac Pro

25

 

 

Working Inside Your Computer

3

Use the information in this chapter to customize and expand your Mac Pro to fit your needs.

This chapter provides information and instructions for working inside your computer. It includes information about important procedures in the following sections:

åÒOpening the ComputerÓ on page 28

åÒInstalling MemoryÓ on page 32

åÒInstalling Internal Storage DevicesÓ on page 38

åÒAdding PCI Express CardsÓ on page 47

åÒReplacing the Internal Backup BatteryÓ on page 50

WARNING: Apple recommends that you have an Apple-certified technician install memory, PCI Express cards, and internal storage devices. To contact an Apple Authorized Service Provider or Apple for service, see ÒLearning More, Service, and SupportÓ on page 66. If you install these items yourself, you risk damaging your equipment, and such damage is not covered by the limited warranty on your computer. See an Apple Authorized Reseller or Apple Authorized Service Provider for additional information about this or any other warranty question.

27

Opening the Computer

1 Before you open your Mac Pro, shut it down by choosing Apple (!) > Shut Down.

á WARNING: Always shut down your Mac Pro before opening it to avoid damaging its internal components or the components you want to install. Do not open the computer or attempt to install items inside it while it is on.

2 Wait 5 to 10 minutes to allow the computerÕs internal components to cool.

áWARNING: Let your computer cool down before you touch the internal components, which may be very hot.

3Touch the metal on the outside of your Mac Pro to discharge any static electricity from your body.

Important: Always discharge static before you touch any parts or install any components inside the computer. To avoid generating static, do not walk around the room until you finish installing the cards, memory, or internal storage device and close the computer.

28 Chapter 3 Working Inside Your Computer

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