PowerMac G4
Table of contents
Loading...
Service Source
K
Power Mac G4/
Macintosh Server G4
Power Mac G4 (AGP Graphics/Gigabit Ethernet/Digital Audio/
QuickSilver/QuickSilver 2002/QuickSIlver 2002ED),
Power Mac G4 (PCI Graphics),
Macintosh Server G4
Service Source
K
© 2002 Apple Computer, Inc. All rights reserved.
Basics
Power Mac G4/
Macintosh Server G4
Basics Product Description - 1
|
Overview
Product Description
The Power Mac G4 is the
first Power Mac computer
based on the PowerPC G4
processor. Some
configurations also include
support for wireless
networking, dual-channel
USB, Gigabit Ethernet, dual
processing, digital audio,
and a wake/sleep power
management feature.
Basics Identifying Versions of the Power Mac G4 - 2
Identifying Versions of
the Power Mac G4
There are six models of
Power Mac G4 computers:
AGP Graphics, PCI Graphics,
Gigabit Ethernet, Digital
Audio, QuickSilver, and
QuickSilver 2002.
Power Mac G4 (QuickSilver
and QuickSilver 2002)
computers are easy to
identify. Unlike other Power
Mac G4 models, these models
have a silver-colored case.
They also have a recessed
speaker on the front panel.
Basics New Technologies - 3
To identify the other Power
Mac G4 models, check the
I/O panel at the back of the
computer. The sound ports
align horizontally in the
lower half of the I/O panel
on PCI Graphics models and
vertically on AGP Graphics/
Gigabit Ethernet models. On
Digital Audio models, the
sound ports are in the upper
half of the I/O panel. In
addition, Digital Audio
models include four
expansion slots, instead of
three slots on PCI/AGP
Graphics/Gigabit Ethernet
models.
To further distinguish
Gigabit Ethernet models
from AGP Graphics models,
check the logic boards. AGP
Graphics boards include an
internal FireWire connector
at J9; Gigabit Ethernet
boards do not include the
connector.
New Technologies
While the Power Mac G4
family of computers all use
the innovative PowerPC G4
processor, they also include
a range of other new hard-
ware and architectures. For
information on the latest
technolgies, check the Apple
Knowledge Base.
Basics Standard Configurations - 4
|
Features
Standard Configurations
Processor
• 350 MHz,400 MHz, 450 MHz, 466 MHz, 500 MHz, 533
MHz, 733 MHz, 800 MHz, 867 MHz, 933 MHz, or 1 GHz
PowerPC G4 processor; dual processors on some
configurations
• Velocity Engine vector processing unit with 162
integrated Single Instruction Multiple Data (SIMD)
instructions
• Full 128-bit internal memory data paths
• Powerful floating-point unit supporting single-cycle,
double-precision calculations
• Data stream prefetching operations supporting four
Basics Standard Configurations - 5
simultaneous 32-bit data streams
• L2 or L3 cache
• 100-MHz system bus (PCI Graphics/AGP Graphics/
Gigabit Ethernet) or 133-MHz system bus
(QuickSilvers/Digital Audio)
Memory
• 64, 128, 256, or 512 MB of PC-100 SDRAM (PCI
Graphics/AGP Graphics/Gigabit Ethernet) or
64, 128, 256, or 512 MB of PC-133 SDRAM
(QuickSilvers/Digital Audio)
• Four DIMM slots (PCI Graphics/AGP Graphics/Gigabit
Ethernet) or three DIMM slots (QuickSilvers/Digital
Audio)
Basics Standard Configurations - 6
Storage
• One of the following hard drives: 10, 13, 20, 27, 30,
40, 60, or 80 GB Ultra ATA
• One of the following optical drives:
– CD-ROM drive
– CD-RW drive
– DVD-ROM drive
– DVD-RAM drive
– DVD-R/CD-RW drive
– DVD/CD-RW drive
• Optional 100 or 250 MB Zip drive
• Three 3.5-inch hard drive expansion bays
– One ATA drive preinstalled in standard configurations
– Support for up to two internal ATA drives
– Support for up to three internal SCSI drives
Basics Standard Configurations - 7
Graphics Support
• Video card installed in a dedicated graphics slot (either a
PCI slot or an AGP slot)
• Support for up to 1,600 by 1,200 pixel resolution at 32
bits per pixel and up to 85-Hz refresh rate
• 15-pin mini D-Sub VGA connector
• ADC connector for digital flat-panel display (not
available on PCI Graphics computers)
• Support for independent video output to two monitors
(with NVIDIA TwinView video card)
Basics Standard Configurations - 8
Electrical Requirements and Agency Approvals
• Line voltage: 115V AC (90V to 132V AC) or 230V AC
(180V to 264V AC)
• Frequency: 47 to 63 Hz, single phase
• Maximum continuous power (not including display):
200W EPA ENERGY STAR and Blue Angel compliant (some
configurations)
Environmental Requirements
• Operating temperature: 50° to 95° F (10° to 35° C)
• Storage temperature: -40° to 116° F (-40° to 47° C)
• Relative humidity: 5% to 95% noncondensing
• Maximum altitude: 10,000 feet (3,048 m)
Basics Standard Configurations - 9
Size and Weight
• Height: 17.0 inches (43.2 cm)
• Width: 8.9 inches (22.6 cm)
• Depth: 18.4 inches (46.7 cm)
• Weight: 30.0 pounds (13.6 kg)
Note:
Storage devices and interfaces vary among
configurations.
Basics Configure-to-Order Options - 10
Configure-to-Order Options
The configure-to-order options are available from the
Apple Store. For more information, view the options online
at http://store.apple.com.
Basics Power Mac G4 (AGP Graphics/Gigabit Ethernet) Views - 11
|
Views
Power Mac G4 (AGP Graphics/Gigabit Ethernet) Views
Power Mac G4 (Digital Audio) Views
FireWire Ports (2)
Sound Input Port
USB Ports (2)
Ethernet Port
Internal
Modem Port
(Optional)
VGA Monitor Port
(Slot 1: AGP)
Access Covers for
Expansion Slots
Sound Output Port
CD or DVD Drive
Reset Button
Programmer’s
Button
Zip Drive
(optional)
Power Button/
Power-on Light
Open Button
Internal Modem Port
(Optional)
Headphone Jack
Ethernet Port
Digital Audio
Jack
FireWire
Ports (2)
USB Ports (2)
Access Covers
ADC
Monitor Port
VGA Monitor Port
(Slot 1: AGP)
Basics Power Mac G4 (AGP Graphics/Gigabit Ethernet) Internal Locator - 12
Power Mac G4 (AGP Graphics/Gigabit Ethernet) Internal Locator
Power Mac G4 (QuickSilvers/Digital Audio) Internal Locator
Drive Bay 1
Drive Bay 2
Drive Bay 3
SDRAM
Slots (4)
AGP Slot
PCI Slots (3)
AGP Slot
SDRAM Slots (3)
PCI Slots (4)
Drive Bay 3
Drive Bay 2
Drive Bay 1
Basics PowerMac G4 (AGP Graphics/Gigabit Ethernet) Logic Boards - 13
PowerMac G4 (AGP Graphics/Gigabit Ethernet) Logic Boards
Battery
PCI Slots
Power
FireWire
Ports (2)
Internal
FireWire
Port
(not included
on Gigabit
models)
USB
Ports
A & B
Ethernet
Connector
SDRAM
DIMM Slots
Speaker
PMU Button
Ultra ATA
Connector
Modem
Connector
Front Panel
Board
AirPort
Connector
Monitor
Card Slot
IDE
Connector
Processor
Plug-In
Slot
Sound In
Sound Out
Basics PowerMac G4 (QuickSilvers/Digital Audio) Logic Board - 14
PowerMac G4 (QuickSilvers/Digital Audio) Logic Board
Battery
PCI
Slots
Power
FireWire
Ports (2)
USB
Ports
A & B
Ethernet
Connector
SDRAM
DIMM
Slots
Speaker
PMU Button
Ultra A TA
Connector
Modem
Connector
Front Panel
Board
AirPort
Connector
Monitor
Card
Slot
IDE
Connector
Single or Dual
Processor
Digital Audio Jack
Headphone Jack
Basics Power Mac G4 (PCI Graphics) Logic Board - 15
Power Mac G4 (PCI Graphics) Logic Board
J1 ATA-3
(CD/DVD-ROM
and Zip Drive
J15 Ultra DMA/33
(ATA Drives)
J23 Power
Battery
S5 Power Button
S4 Cuda Button
J8 CD Audio
J31
Front Panel
Board
Processor
Plug-In
Slot
J34
Speaker
J25
Jumper Block
(w/sticker)
J2 Firewire
Power
SDRAM
DIMM Slots
Modem
Connector
USB
Ports
A & B
Sound In &
Sound Out
Ports
Monitor Card Slot
PCI Slots
Ethernet Connector
Firewire Ports (2)
Firewire Card
Basics Strategy and Ordering - 16
|
Repair Strategy/Warranty
Strategy and Ordering
Service Power Mac G4 computers through module exchange
and parts replacement.
Apple-authorized service providers planning to support the
computer systems covered in this manual may purchase
service modules and parts to develop servicing capability. To
order parts, use the AppleOrder (U.S. only) or ARIS (Canada
only) system and refer to the Power Mac G4 Service Price
Pages.
Large businesses, universities, and K-12 accounts must
provide a purchase order on all transactions, including
orders placed through the AppleOrder (U.S. only) or ARIS
(Canada only) system.
Basics Strategy and Ordering - 17
USA Ordering
U.S. service providers not enrolled in AppleOrder may fax
their orders to Service Provider Support (512-908-
8125) or mail them to:
Apple Computer, Inc.
Service Provider Support / MS 212-SPS
2323 Ridgepoint Drive
Austin, TX 78754
For U.S. inquiries, please call Service Provider Support
(800-919-2775, option #1).
Basics Warranty - 1 8
Canadian Ordering
Canadian service providers not enrolled in ARIS may fax
their orders to Service Provider Support in Canada (800-
903-5284). For Canadian inquiries, please call Service
Provider Support (800-217-9517).
Warranty
U.S. Only
Power Mac G4 computers are covered under the Apple One-
Year Limited Warranty. The AppleCare Protection Plan is
also available for these products. Service providers are
reimbursed for warranty and AppleCare Protection Plan
repairs. For pricing information, refer to Service Price
Pages.
Basics Warranty - 1 9
Canada Only
Power Mac G4 computers are covered under the Apple One-
Year Limited Warranty. The AppleCare Protecion Plan is
also available for these products. Service providers are
reimbursed for warranty and AppleCare Protection Plan
repairs. For pricing information, refer to Service Price
Pages.
Service Source
K
© 2002 Apple Computer, Inc. All rights reserved.
T ak e Apart
Power Mac G4 / Macintosh
Server G4
Take Apart Identifying Models of the Power Mac G4 - 1
General
Identifying Models of
the Power Mac G4
There are six models of
Power Mac G4 computers:
AGP Graphics, PCI Graphics,
Gigabit Ethernet, Digital
Audio, QuickSilver, and
QuickSilver 2002.
Power Mac G4 (QuickSilver
and QuickSilver 2002)
computers are easy to
identify. Unlike other Power
Mac G4 models, these models
Take Apart Identifying Models of the Power Mac G4 - 2
have a silver-colored case.
They also have a recessed
speaker on the front panel.
To identify the other Power
Mac G4 models, check the I/
O panel at the back of the
computer. The sound ports
align horizontally in the
lower half of the I/O panel
on PCI Graphics models and
vertically on AGP Graphics/
Gigabit Ethernet models. On
Digital Audio models, the
sound ports are in the upper
half of the I/O panel. In
addition, Digital Audio
models include four
Take Apart Identifying Models of the Power Mac G4 - 3
expansion slots, instead of
three slots on PCI/AGP
Graphics/Gigabit Ethernet
models.
To further distinguish
Gigabit Ethernet models
from AGP Graphics models,
check the logic boards. AGP
Graphics boards include an
internal FireWire connector
at J9; Gigabit Ethernet
boards do not.
Note:
Except where indi-
cated, the following proce-
dures apply to all six
models.
Take Apart Tools - 4
Tools
• Flatblade screwdriver
• Phillips screwdriver
• Allen wrench (2.5 mm)
to remove the power
supply, side panels, top
and rear handles, and
front and rear supports
• Jeweler’s screwdriver to
remove the I/O panel
cover and antenna
• Needlenose pliers to
remove the right and left
side panels
• ESD mat
Take Apart Opening the Computer - 5
Procedures
Opening the Computer
No preliminary steps are
required before you begin
this procedure.
Take Apart Opening the Computer - 6
1. Lift the latch to unlock
the right side access
panel.
Note:
Make sure the
security bar is in the
unlock position.
2. Gently lower the side
panel onto a clean, ESD-
safe mat to avoid
scratching the case.
Lower the side panel
until it lies flat.
Take Apart Video Card - 7
Video Card
Before you begin, do the
following:
• Open the side access
panel.
• Remove the external video
cable.
Note:
The AGP video card is
always installed in slot 1
(short slot). The DVD
decoder module is used only
in Power Mac G4 (PCI
Graphics) computers.
Take Apart Video Card - 8
1. Remove the video card
mounting screw.
2. If a plastic clip sur-
rounds the video card
connector, gently p
ull
back the clip’s tab to
release the card. Then
gently pull the card up, and
remove it from the AGP
slot.
3. Power Mac G4 (PCI
Graphics): If you are
replacing the DVD
decoder module, pull it
straight off the card.
Loading...