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Solving Print Quality Problems

Table 5.3 Print quality problems (continued)

Problem

Possible Cause(s)

Corrective Action(s)

 

 

 

 

 

 

 

Grainy Graphics

The printer tried to print a

Refer to the User Guide for memory

A graphic image is

complex graphic image with

requirements.

inadequate memory.

 

coarse or grainy (like a

 

 

 

brick or checkerboard

 

 

pattern) rather than a

 

 

smooth halftone.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Broken Page/Page

Too Complex

The printed image is missing all of the image print after a straight line.

The printer tried to print a complex graphic image with inadequate memory.

Refer to the System Administrator Guidefor memory requirements.

Table 5.3 Page 8 of 8

Chapter 5: Troubleshooting 5-37

Additional Sources of Troubleshooting Assistance

Additional Sources of

Troubleshooting Assistance

If you encounter an error message, problem, or print defect that you are unable to correct by using your User Guide or the On-LineHelp system, you may need to contact your System Administrator or refer to theSystem Administrator Guide on the printer’sCD-ROM.For more complicated problems, contact your Customer Support Center for assistance.

5-38User Guide

Printer Specifications

Appendix A: Printer Specifications A-1

Printer Specifications

 

Imaging Method

 

Electro-Photography

Exposure System

 

Semiconduction laser beam (laser diode) scanning

Image Resolution

 

600 x 600 dpi

 

1200 x 1200 dpi image quality

 

300 x 300 (PCL5e only)

Warm Up Time

 

Less then 60 seconds after power on

Continuous Print Speed

 

32 ppm or 40 ppm

Printable Area

 

Full size of the paper

Processor

 

Motorola Power PC 603e (266 MHz)

Maximum Monthly Duty Cycle

 

Up to 150,000 impressions (for 32 ppm printer) or 200,000

 

impressions (for 40 ppm printer)

Nominal Voltage

 

90 - 132 V or 198 - 254 V

Nominal Frequency

 

50/60 Hz

Power Consumption

 

Less than 1180 W (110 V) or 1243 W (220 V) during operation

 

Power Saver mode operational after specified period of not printing

 

(15, 30, 60, 90, 120 minutes or Off)

Noise Level

 

69.2 dBA during print per ISO 7779

 

(71.8 dBA with High Capacity Feeder, Finisher, or Mailbox)

 

42 dBA in standby per ISO 7779

Temperature

 

5 - 35°C (41-95°F) during operation

Relative Humidity

 

15% to 85% during operation

Dimensions

 

H x W x D: 486 x 642 x 523 mm (19 x 25.3 x 21”)

Weight

 

110 V version: 45 kg (99 lbs.) without paper

 

220 V version: 48 kg (105 lbs.) without paper

Memory Capacity

 

192 MB

 

 

A-2User Guide

Printer Specifications

Factory Provided Features • Two adjustable trays (500 sheet each) standard (desktop configuration)

50 Sheet Bypass Feeder

Face-downBin (500 sheets)

Face-upBin (200 sheets)

32 Mbyte DRAM Memory

PCL 5e emulation

PCL 6 emulation

PostScript 3

Ethernet 10/100BaseT

SNMP

IEEE 1284 Parallel Interface

USB Interface

Internet Printing Protocol (IPP) software

HTTP Web Server

E-MailReceived by Printer (Job submission)

E-MailSent by Printer (Event notification)

Unidirectional Windows 3.x and Windows 95/98 drivers

Internet Printer Administration Embedded HTTP Server

CentreWare administration software

Printer Map printer management software

Appendix A: Printer Specifications A-3

Printer Specifications

Available Options • Hard Disk Drive

16, 32, and 64 Mbyte DRAM DIMMs

8 Mbyte Flash ROM DIMMs

2,500 Sheet Feeder with one 500 sheet tray (adjustable) and two 1,000 sheet trays (Letter, Executive or A4 only)

Duplex Module

10 Bin Mailbox/Collator

100 Envelope Feeder

Finisher/Stapler

Token Ring Interface Card

10Base2 Ethernet Interface Card

RS-232CSerial Interface Card

Bi-directionalWindows 95/98 and Windows NT 4.0 PostScript drivers (over NetWare)

A-4User Guide

Notices and Certifications

FCC Notices...USA .............................................................

B-2

Radio Frequency .............................................................

B-2

Certifications...Canadian ...................................................

B-5

60 HZ, 115V ..................................................................

B-5

European Markets .............................................................

B-6

EN55022 .......................................................................

B-7

Safety Extra Low Voltage Approval .....................................

B-8

Appendix B: Notices and Certifications B-1

FCC Notices...USA

FCC Notices...USA

Radio Frequency BASE PRINTER

This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manuals, may cause interference with radio communications. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Re-orientor relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/television technician for help.

B-2User Guide

FCC Notices...USA

Changes or modifications not specifically approved by the manufacturer may void authority granted by the FCC to operate the equipment.

Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

BASE PRINTER WITH TOKEN RING CARD OR WITH 10BASE2 ETHERNET INTERFACE CARD

This printer has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

BASE PRINTER WITH FINISHER/STAPLER OPTION

This printer has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

The FCC Class limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Appendix B: Notices and Certifications B-3

FCC Notices...USA

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Re-orientor relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

To assure compliance with FCC regulations on electromagnetic interference, use a properly shielded and grounded cable. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

B-4User Guide