APC Switched Rack Power Distribution Unit-PDU User Manual

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Contents

Introduction 1

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features of the PDU 1

Access Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Overview 3

Access priority for logging on 3 Types of user accounts 4

How to Recover From a Lost Password . . . . . . . . . . . . . . . . . . . . . 5

Upgrading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Single-phase 8

Three-phase 8

Link-RX/TX (10/100) LED 10 Status LED 10

Load indicator LED 11

Watchdog Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Overview 12

Network interface watchdog mechanism 12 Resetting the network timer 12

Control Console 13

How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview 13

Remote access to the control console 13 Local access to the control console 14

Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Example main screen 15 Information and status fields 15

Control Console Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Menu structure 18 Main menu 19

Device Manager option 19

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Network option 19

System option 20

Web Interface 21

How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Overview 21

 

Supported Web browsers 22

 

URL address formats 23

 

Summary Page . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . 24

Status 24

 

Quick status tab 25

 

Navigation menu 25

 

Navigation Menu . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . 26

Overview 26

 

Selecting a menu to perform a task 27

 

Help menu 28

 

Links menu 29

 

Device Manager Menus 30

 

Outlet Settings. . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . 30

Control outlets 30

 

Configure outlet settings and outlet name

31

Switched Rack PDU Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configure Load Thresholds 33

Configure Device Settings 35

Event-Related Menus 36

 

Introduction . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . 36

Overview 36

 

Menu options 37

 

Event Log . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . 38

Overview 38

 

Logged events 39

 

Web interface 39

 

Control console 40

 

How to use FTP to retrieve log files

41

Event Actions (Web Interface Only) . . . . . . . . . . . . . . . . . . . . . . 43

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Overview 43

Severity levels 44

Event log action 44

SNMP traps action 44

Email action 45

Event Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Overview 46

Trap receiver settings 46

E-mail Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Overview 47 DNS servers 48 SMTP settings 48

Email Recipients 49

How to Configure Individual Events . . . . . . . . . . . . . . . . . . . . . . 51

Event List page 51

 

Detailed Event Action Configuration page

51

System Menu 52

 

Introduction . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . 52

Overview 52

 

Menu options 53

 

Option Settings . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . 54

User Manager 54

 

Outlet Manager 55

 

Identification 56

 

Date & Time 56

 

Tools 58

 

Links (Web interface) 59

 

About System 60

 

Network Menu 61

 

Introduction . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . 61

Overview 61

 

Menu options 61

 

Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

TCP/IP 62 DNS 64

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Ping utility (control console) 65

FTP Server, and Telnet & Web options 66

SNMP 67

Email 68

Boot Mode 69

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Overview 69

DHCP & BOOTP boot process 70

DHCP Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Switched Rack PDU settings 71 DHCP response options 73

Security 76

Security Features . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . 76

Planning and implementing security features

76

Port assignments 76

 

User names, passwords, community names 76

77

 

Summary of access methods 77

 

Authentication . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . 78

Authentication versus encryption 78

 

Firewalls 78

 

Product Information 80

Warranty and Service .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Limited warranty

80

Warranty limitations 81

Obtaining service

81

Life-Support Policy . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

General policy 83

Examples of life-support devices 83

Index 84

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Introduction

Product Description

Features of the PDU

The APC® Switched Rack Power Distribution Unit (PDU) is a stand-alone, network-manageable device that allows programmable control of eight, sixteen, or twenty-four power outlets (depending on the model).

You can control a PDU remotely through its Web, control console (serial or telnet), or SNMP interfaces.

PDUs have these additional features:

Independent outlet control

Power sequencing

24 independent Outlet User accounts

Three levels of user access accounts:

Administrator

Device Manager

Outlet User

Event Log accessible by Telnet, FTP, serial connection, or a Web browser

E-mail notifications for PDU events and system events

SNMP traps and e-mail notifications based on the severity level of PDU and system events

Basic and MD5 authentication for password security

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The PDU does not provide power protection. Therefore, APC does not recommend plugging a unit directly into any unprotected power source, such as a wall outlet.

Initial setup

You must define three TCP/IP settings for the Switched Rack PDU before it can operate on the network.

IP address of the PDU

Subnet mask

IP address of the default gateway

To configure the TCP/IP settings, see the Switched Rack PDU Installation and Quick Start Manual, provided in PDF on the APC Switched Rack Power Distribution Unit Utility CD and in printed form.

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Access Procedures

Overview

The PDU has two internal interfaces (control console and Web interface) which provide menus with options that allow you to manage the PDU. The SNMP interface also allows you to use an SNMP browser with the PowerNet® Management Information Base (MIB) to manage the PDU.

For more information about the internal user interfaces, see Control Console and Web Interface. To use the PowerNet MIB with an SNMP browser, see the PowerNet® SNMP Management Information Base (MIB) Reference Guide

(\doc\mibgde.pdf),which is provided on the APC Switched Rack Power Distribution Unit Utility CD.

Access priority for logging on

Only one user at a time can log on to the PDU to use its internal user interface features. The priority for access is as follows:

Local access to the control console from a computer with a direct serial connection to the PDU always has the highest priority.

Telnet access to the control console from a remote computer has priority over Web access.

Web access has the lowest priority.

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Types of user accounts

The PDU has three levels of access (Administrator, Device Manager, and Outlet user), all of which are protected by password and user name requirements.

An Administrator can use all of the management menus available in the control console and the Web interface. The Administrator’s default user name and password are both apc.

A Device Manager can use only the following menus (the default user name is device and the password is apc):

the Device Manager menu and its sub-menus in the control console, and all menus in the top section of the navigation panel of the Web Interface (Switched Rack PDU and Outlets)

the Log option in the Events menu in the Web interface (A Device Manager can also access the event log in the control console by pressing CTRL-L.)

An Outlet User can access only the following menus:

the Control option of the Outlets menu on the web interface

the Device Manager menu and the Phase Monitor, Outlet Control, and Power Supply Status sub-menus in the control console

To set the Administrator, Device Manager, or Outlet user

User Name and Password settings, see User Manager or

Outlet Manager.

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How to Recover From a Lost Password

You can use a local computer that connects to the PDU through the serial port on the front panel of the unit.

1.Select a serial port at the local computer, and disable any service which uses that port.

2.Use the supplied serial cable (940-0144) to connect the selected port to the RJ-12 serial port on the front panel of the PDU.

3.Run a terminal program (such as HyperTerminal) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

4.Press ENTER twice to display the User Name prompt.

5.Press the Reset button on the Switched Rack PDU, which causes the Switched Rack PDU to restart, a process that typically takes approximately 15 seconds.

6.Press ENTER as many times as necessary to redisplay the User Name prompt, then use apc for the user name and password. (If you take longer than 30 seconds to log on after the User Name prompt is redisplayed, you must start the login procedure again at step 4.)

7.From the Control Console menu, select System, then User Manager.

8.Select Administrator, and change the User Name and Password settings, both of which are now defined as apc.

9.Press CTRL-C and log off.

Reconnect any cable that you disconnected in step 2 and restart any service that you disabled in step 1.

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Upgrading Firmware

0

For a complete description of how to download a firmware upgrade for your PDU, see the Management Card Addendum (.\doc\Addendum.pdf) on the provided APC PDU

Utility CD.

You can use a local computer that connects to the PDU through the serial port on the front panel of the unit.

1.Select a serial port at the local computer, and disable any service which uses that port.

2.Use the supplied serial cable (940-0144) to connect the selected port to the RJ-12 serial port on the front panel of the PDU.

3.Run a terminal program (such as HyperTerminal) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

4.Press ENTER twice to display the User Name prompt.

5.Enter your user name and password (both apc, for administrators only) and press the ENTER key.

6.From the Control Console menu, select System, then Tools, then

XMODEM.

7.At the prompt Perform transfer with XMODEM-CRC? type YES, and press ENTER.

8.The system will then prompt you to choose a transfer rate and to change your terminal settings to match the transfer rate. Press ENTER to set the Switched Rack PDU to accept the download.

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9.In the terminal program, send the file using the XMODEM protocol. Upon completion of the transfer, the console will prompt you to restore the baud rate to normal.

Do not interrupt the download.

Caution

The PDU will reboot when the download is complete.

Upgrading the firmware will not interfere with the operation of the outlets.

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Front Panel

Single-phase

 

- OK

Link - Rx/Tx

 

- Warning

 

- Overload

10

/100

 

 

 

 

 

Status

 

Press and hold

 

 

 

to invert display

 

 

Reset

 

Serial Port

 

 

 

 

Three-phase

 

 

 

 

 

- OK

L1

L2

L3

Press to

Link - Rx/Tx

- Warning

select line.

 

 

 

10 /100

- Overload

 

 

 

Press and hold

 

Amps

 

 

to invert display.

 

 

 

 

 

 

 

 

 

 

 

Status

 

 

 

Amps

 

 

Reset

 

 

 

 

Serial Port

 

 

 

 

 

 

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Item

Function

 

 

Load Indicator LED

Identifies overload and warning conditions for the

 

displayed phase. See Load indicator LED.

 

 

Input Selector

On three-phase models, press the input selector to

 

monitor the current of the next phase.

 

For either 1- or 3-phase units, press and hold the

 

input selector to invert the display. At five seconds,

 

an AA is displayed, at ten seconds the displayed

 

numbers invert.

 

 

10/100 Base-T connector

Connects the PDU to the network.

 

 

Status LED

See Status LED.

 

 

Link-RX/TX LED

See Link-RX/TX (10/100) LED.

 

 

RJ-12 Serial Port

Connects the PDU to a terminal emulator program

 

for local access to the control console (use the

 

supplied serial cable 940-0144).

 

 

Current Meter

Displays the current (amps) for the phase indicated

 

by the illuminated Load Indicator LED. On 3-phase

 

units, the meter will cycle through the phases,

 

displaying the current for each phase for 3 seconds.

 

If an internal communication failure or power supply

 

failure occurs, the meter will display an “Er,” which

 

can be cleared by pressing the input selector.

 

 

Reset Button

Resets the PDU without affecting the outlet status.

 

 

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Link-RX/TX (10/100) LED

This LED indicates the network status.

Condition

Description

 

 

Off

The device which connects the PDU to the network is off or not

operating correctly.

 

 

 

Flashing Green

The PDU is receiving data packets from the network at 10

Megabits per second (Mbps).

 

 

 

Flashing Orange

The PDU is receiving data packets from the network at 100

Megabits per second (Mbps).

 

 

 

Solid Green or

The Switched Rack PDU is receiving no network traffic.

Orange

 

 

 

Status LED

This LED indicates the network status of the PDU.

Condition

Description

 

 

Off

The PDU has no power.

 

 

Solid Green

The PDU has valid TCP/IP settings.

 

 

Flashing Green

The PDU does not have valid TCP/IP settings.1

Solid Orange

A hardware failure has been detected in the PDU. Contact APC

Worldwide Customer Support.

 

 

 

Flashing Orange

The PDU is making BOOTP2 requests.

1 If you do not use a BOOTP server, see the Switched Rack PDU Installation and Quick Start Manual provided in PDF on the APC Switched Rack Power Distribution Unit Utility CD and in printed format to configure the TCP/IP settings.

2 To use a BOOTP server, see the Management Card Addendum (.\doc\Addendum.pdf) on the APC Switched Rack Power Distribution Unit Utility CD.

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Load indicator LED

The load indicator LED identifies overload and warning conditions for the displayed phase.

Condition

Description

 

 

Solid Green

The displayed phase is below the current overload

thresholds.

 

 

 

 

The displayed phase is in a Near Overload Warning

Yellow

condition. The current is above the Near Overload Warning

 

threshold.

 

 

Red

The displayed phase is in an Overload condition. The

current is above the Overload Alarm threshold.

 

 

 

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Watchdog Features

Overview

To detect internal problems and recover from unanticipated inputs, the PDU uses internal, system-wide watchdog mechanisms. When it restarts itself to recover from an internal problem, a System: Warmstart event is recorded in the Event Log.

Network interface watchdog mechanism

The PDU implements internal watchdog mechanisms to protect itself from becoming inaccessible over the network. For example, if the PDU does not receive any network traffic for 9.5 minutes (either direct traffic, such as SNMP, or broadcast traffic, such as an Address Resolution Protocol [ARP] request), it assumes that there is a problem with its network interface and restarts itself.

Resetting the network timer

To ensure that the PDU does not restart if the network is quiet for 9.5 minutes, the PDU attempts to contact the Default Gateway every 4.5 minutes. If the gateway is present, it responds to the PDU, and that response restarts the 9.5-minute timer. If your application does not require or have a gateway, specify the IP address of a computer that is running on the network most of the time and is on the same subnet. The network traffic of that computer will restart the 9.5-minute timer frequently enough to prevent the PDU from restarting.

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Control Console

How to Log On

Overview

You can use either a local (serial) connection, or a remote (Telnet) connection to access the control console.

Use case-sensitive User Name and Password entries to log on (by default, apc and apc, for an Administrator, or device and apc, for a Device Manager).

If you cannot remember your user name or password, see

How to Recover From a Lost Password.

Remote access to the control console

You can use Telnet to log on to the control console.

1.At a command prompt, type telnet and the System IP address for the Switched Rack PDU (when the PDU uses the default telnet port of 23), and then press ENTER. For example:

telnet 139.225.6.133

2.Enter your user name and password.

If the PDU uses a non-default port number (between 5000 and 32767), you need to include a colon or a space (depending on your telnet client) after the IP address and then the port number.

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Local access to the control console

You can use a local computer that connects to the Switched Rack PDU through the serial port on the front of the unit.

1.Select a serial port at the local computer, and disable any service which uses that port.

2.Use the supplied serial cable (940-0144) to connect the selected port to the RJ-12 serial port on the front of the Switched Rack PDU.

3.Run a terminal program (such as HyperTerminal) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

4.Press ENTER twice to display the User Name prompt.

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Main Screen

Example main screen

The main screen that is displayed when you log on to the control console of a Switched Rack PDU.

User Name : apc

 

 

Password

: ***

 

 

American

Power Conversion

Network Management Card AOS

v1.1.6

(c) Copyright 2002 All Rights Reserved

Rack PDU APP

v1.0.0

-------------------------------------------------------------------------------

Name

: MS3 Test Unit

Date : 2/10/2003

Contact

: Bill Cooper

Time : 10:16:58

Location

: Testing Lab

User : Administrator

Up Time

: 0 Days 0 Hours 43 Minutes

Stat : P+ N+ A+

Switched Rack PDU: Communication Established

 

-------

Control Console -------------------------------------------------------

 

1-

Device Manager

 

2-

Network

 

3-

System

 

4-

Logout

 

<ESC>- Main Menu, <ENTER>- Refresh, <CTRL-L>- Event Log

Information and status fields

Main screen information fields.

Two fields identify the APC operating system (AOS) and application (APP) firmware versions. The application firmware uses a name that identifies the type of device that connects to the network. In the Example main screen, the application firmware for the Switched Rack PDU is displayed.

Network Management Card AOS

v1.1.6

Rack PDU APP

v1.0.0

• Three fields identify the system Name, Contact, and Location values.

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Name

: MS3 Test Unit

Contact

: Bill Cooper

Location

: Testing Lab

To set the Name, Contact, and Location values, see

System Menu.

An Up Time field reports how long the Switched Rack PDU has been running since it was last reset or since power was applied.

Up Time : 0 Days 0 Hours 43 Minutes

Two fields identify when you logged on, by Date and Time.

Date : 2/24/2003 Time : 10:16:58

A User field identifies whether you logged on as Administrator, Device Manager, or Outlet User.

User : Administrator

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Main screen status fields.

A Stat field reports the Switched Rack PDU status.

Stat : P+ N+ A+

P+

The APC operating system (AOS) is functioning properly.

 

 

N+

The network is functioning properly.

 

 

N?

A BOOTP request cycle is in progress.

 

 

N–

The Switched Rack PDU failed to connect to the network.

 

 

N!

Another device is using the IP address of the Switched Rack PDU.

 

 

A+

The application is functioning properly.

 

 

A–

The application has a bad checksum.

 

 

A?

The application is initializing.

 

 

A!

The application is not compatible with the AOS.

 

 

 

If the AOS status is not P+, contact APC Worldwide

 

Customer Support, even if you can still access the Switched

 

Rack PDU.

A Switched Rack PDU model and name field reports the status of the Switched Rack PDU. For example:

Switched Rack PDU: Communication Established

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Control Console Menus

Menu structure

The menus in the control console list options by number and name. To use an option, type the corresponding number and press ENTER, then follow any on-screen instructions.

For menus that allow you to change a setting, you must use the Accept Changes option to save the changes you made.

While in a menu, you can also do the following:

Type ? and press ENTER to access brief menu option descriptions (if the menu has help available)

Press ENTER to refresh the menu

Press ESC to go back to the menu from which you accessed the current menu

Press CTRL-C to return to the main (control console) menu

Press CTRL-L to access the event log (Administrator and Device Manager only)

For information about the event log, see Event-Related

Menus.

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Main menu

The main control console menu has options that provide access to the management features of the control console:

1- Device Manager

2- Network

3- System

4- Logout

When you log on as Device Manager or as an Outlet User, you will not have access to the System or Network menus.

Device Manager option

This option accesses the Device Manager menu. Select the components you want to manage from this menu. To do any of the following tasks, see Device Manager Menus:

1- Phase Monitor/Configuration

2- Phase Outlet Restriction Configuration

3- Outlet Control/Config

4- Power Supply Status

Option four not available to outlet users.

Network option

To do any of the following tasks, see Network Menu:

Configure the TCP/IP settings for the Switched Rack PDU

Use the Ping utility

Define settings that affect the FTP, Telnet, Web interface, SNMP, e- mail, and DNS features of the Switched Rack PDU

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System option

To do any of the following tasks, see System Menu:

Control Administrator, Device Manager, and Outlet User access

Define the system Name, Contact, and Location values

Set the date and time used by the Switched Rack PDU

Restart the Switched Rack PDU

Reset control console settings to their default values

Access system information about the Switched Rack PDU

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Web Interface

How to Log On

Overview

You can use the DNS name or System IP address of the Switched Rack PDU for the URL address of the Web interface. Use your case-sensitive User Name and Password settings to log on (by default, apc and apc, for an Administrator, or device and apc, for a Device Manager).

For information about the Web page that appears when you log on to the Web interface, see Summary Page.

If you use MD5 authentication, you will need to enter your 15–32 character authentication phrase to log on.

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Supported Web browsers

You can use the Microsoft® Internet Explorer (IE) browser (5.0 or higher) or the Netscape® browser (4.0.8 or higher) to access the Switched Rack PDU through its Web interface.

Some Web interface features (data verification and event log) require that you enable the following for your Web browser:

JavaScript

Java

Cookies

In addition, the PDU cannot work with a proxy server. Therefore, before you can use a Web browser to access its Web interface, you must do one of the following:

Configure the Web browser to disable the use of a proxy server for the PDU

Configure the proxy server so that it does not proxy the specific IP address of the PDU

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URL address formats

Type the DNS name or IP address of the Switched Rack PDU in the Web browser’s URL address field and press ENTER. Except as noted below, http:// is automatically added by the browser.

If the error “You are not authorized to view this page” occurs (Internet Explorer only), someone is logged on to the Web interface or control console. If the error “No Response” (Netscape) or “This page cannot be displayed” (Internet Explorer) occurs, Web access may be disabled, or the PDU may use a non-default Web-server port that you did not specify correctly in the address.

For more information, see FTP Server, and Telnet & Web options.

For a DNS name of Web1, the entry would be: http://Web1

For a System IP address of 158.205.12.114, when the PDU uses the default port (80) at the Web server, the entry would be:

http://158.205.12.114

For a System IP address of 158.205.12.114, when the PDU uses a non-default port (5000, in this example) at the Web server, the entry would be:

http://158.205.12.114:5000

For Internet Explorer, you must type http:// as part of the address when any port other than 80 is used. Omitting http://causes the error “This page cannot be displayed.” For more information, see FTP Server, and Telnet & Web options.

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Summary Page

When you log on to the web interface at the Switched Rack PDU, the status view is displayed at the right side of the screen, the quick status tab is displayed at the upper right, and the navigation menu is displayed at the left.

Status

The Status view has three sections:

The Device Status section reports any active alarm or warning conditions and displays the load for each phase, including a graphic representation of the load thresholds.

The Outlet Status section shows the number, phase (for 3-phase models), state (on, off), and name of the outlet.

The Switched Rack PDU Parameters section shows the following:

The Name, Contact, and Location information for the PDU

The date and time you logged on

The Type of User (Administrator, Device Manager, or Outlet User)

The time(Up Time) the PDU has been running continuously since it was last reset or power was applied

The rating of the PDU (1- or 3-phase, and the maximum rated amps per phase)

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