Alcatel-Lucent 3EC 16807 User Manual

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d U

U

W d

C AAAA CZZA

Status Released

Change Note B D Fa a29236

Short Title CD-UG STUSB WinPPPoA

All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without written authorization from Alcatel.

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Contents

Contents

1

Speed Touch USB Installation Guide . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

 

1 1

Get Acquainted with your Speed Touch USB

10

 

1 2

Speed Touch USB Installation

13

 

 

1 2 1

What you Need

14

 

 

1 2 2

Installing the Speed Touch USB

16

 

 

1 2 3

Wiring the Speed Touch USB

22

 

 

1 2 4

Installation Results

24

2

Speed Touch USB PPPoA Connection Guide . . . . . . . . . . . . . . . . . . . . . . . . . . .

25

 

2 1

Making and Releasing a Connection

 

26

 

2 2

Speed Touch USB Connection Entries

 

31

3

Speed Touch USB Diagnostics . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

35

 

3 1

Speed Touch USB Status System Tray Icon

36

 

3 2

Speed Touch USB Diagnostics

37

 

 

3 2 1

Basic Speed Touch USB Diagnostics

38

 

 

3 2 2

Speed Touch USB Diagnostics Properties

40

 

3 3

Detailed Speed Touch USB Diagnostics

42

 

 

3 3 1

Connection Diagnostics

43

 

 

3 3 2

Physical Diagnostics

44

 

 

3 3 3

ATM Diagnostics

45

 

 

3 3 4

OAM F5 Diagnostics

46

 

 

3 3 5

AAL5 Diagnostics

47

 

 

3 3 6

Version Diagnostics

48

4

Speed Touch USB Software . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

49

 

4 1

Removing Driver Software

50

 

4 2

Upgrading/Repairing Driver Software

 

52

 

4 3

Speed Touch USB Web Upgrade

54

Abbreviations . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

AppendixA

Troubleshooting . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

AppendixB

LED Description and Port Description . . . . . . . . . . . . . . . . . . . . . .

59

AppendixC

Safety and Agency Regulatory Notices . . . . . . . . . . . . . . . . . . . .

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Welcome to the Speed Touch USB

Welcome to the Alcatel Speed Touch Asymmetric Digital Subscriber Line (ADSL) modem.

From now on, your online experience will be revolutionized by the high speed Internet access that Alcatel's ADSL technology delivers.

With download speeds up to 8Mega bits per second (Mbps), your Speed Touch is around 200 times faster than present day modems. This superior Alcatel ADSL technology outperforms all similar product on the market.

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im of this manual

Safety instructions

CAUTION

WARNING

Trademarks

Terminology

Service Provider

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This p u s u will be your partner in exploiting the features of this highly advanced product.

Prior to connecting the Speed Touch , read the Safety Instructions (See Appendix C).

The following words and symbols mark special messages throughout this document:

WARNING: indicates that failure to follow the directions could cause bodily harm or loss of life.

CAUTION: indicates that failure to follow the directions could result in damage to equipment or loss of information.

The following trademarks are used in this document:

Speed Touch is a trademark of the Alcatel Company

Windows and Internet Explorer are trademarks of Microsoft Corporation

Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation

For readability, the Speed Touch will be referred to as , or STUSB further in this User Manual.

For readability, Service Provider (SP) will refer to all instances, responsible for your ADSL connections, i.e. ADSL Service Provider (ASP), Internet Service Provider (ISP), Corporate, etc.

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User Manual and STUSB software updates

Due to the continuous evolution of Alcatel ADSL technology, existing products are often upgraded. Alcatel's Speed Touch documentation, and Speed Touch software changes accordingly.

For more information on the newest technological breakdowns, software upgrades, and documents, please consult our Alcatel web site at:

http://www.alcatel.com

http://www.alcateldsl.com

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1 Speed Touch USB Installation Guide

1 Speed Touch USB Installation Guide

Introduction

In this chapter

Use this chapter to quickly prepare your for the Internet

Topic

See

 

 

 

Get Acquainted with your STUSB

1 1

STUSB Installation

1 2

 

 

 

 

 

 

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1 Speed Touch USB Installation Guide

1.1Get Acquainted with your Speed Touch USB

Delivery check Check your

package for the following items:

The Speed Touch

2m ADSL cable (RJ11/RJ11 , RJ14/RJ14)

A CD6rom, containing installation software and this User Manual.

Damaged or missing items

Other materials

In the event of damaged or missing items, contact your local product dealer for further instructions.

Your shipping carton may also include release notes, safety and conformity declarations, and other materials.

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1 Speed Touch USB Installation Guide

Your Speed Touch USB

Pigtail

Unlike most traditional modems, the electronic circuitry of the has been shaped into a stylish body:

Input/output wiring is moulded in an ergonomically designed pigtail.

The pigtail splits in two separate parts. From the body to the first connector block it contains the ADSL cord as well as the USB cord. At the end of the tail only the USB cord remains.

On the rear end of the tail you find the USB connector. That's the interface which connects the to your Personal Computer (PC). The ADSL Line port is situated in the inline receptacle. This port connects the to the ADSL highway.

Note: As you notice, there is no separate mains plug, cord, or power adapter. This is because the is powered via the USB connection.

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1 Speed Touch USB Installation Guide

What is DSL ADSL provides simultaneous high9speed Internet access and regular phone services over the existing telephone line already in your house. With downloads at up to 8Mbps it's up to 200 times faster than traditional modems. What's more, your connection to the Internet is established immediately and busy tones are a thing of the past.

ADSL is short for Asymmetric Digital Subscriber Line. This somewhat cryptic name is best explained in straightforward terms:

Line: ADSL uses the ordinary existing copper line, known as •local loop", running between your local premises and the telephone Central Office (CO).

Subscriber: That's you, the end user. Because this is what Service Provider (SP)s, or operators call their customers.

Digital: ADSL is a digital transmission technology. To a certain extend, digital information is not affected by impairments on the telephone line, thus achieving a higher reliability.

Asymmetric: ADSL can transmit data much faster from the Internet towards the end user than vice versa.

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1 Speed Touch USB Installation Guide

1.2Speed Touch USB Installation

Introduction Execute the steps in this section and in no+time you are connected to the Internet

In this section

Topic

See

 

 

 

What you Need

1 2 1

Installing the STUSB

1 2 2

Wiring the STUSB

1 2 3

Installation Results

1 2 4

 

 

 

 

 

 

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1 Speed Touch USB Installation Guide

1.2.1What you Need

DSL and telephone service

WARNING

ADSL service must be enabled on your telephone line.

You need a central splitter, or distributed filters for decoupling ADSL and telephone signals.

In all cases contact your ADSL service provider about splitter/filter installation !

Public telephone lines carry voltages that can cause electric shock. Only install splitter/filters yourself if these are qualified for that purpose.

Other splitter/filters may only be installed by qualified service personnel.

Service Provider You must have a user account for Internet access via a Service Provider (SP):

For this user account, it will provide you:

A user name (logon ID)

A password.

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1 Speed Touch USB Installation Guide

Your PC

pplications

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Your PC should meet the following minimum requirements for installation:

One of the following Operating System (OS) must be readily installed on your PC:

D Microsoft Windows 98

D Windows 98 Second Edition (98SE) D Microsoft Windows Millennium (ME)

DMicrosoft Windows 2000

You may need the Windows 98/98SE/ME/2000 CD=rom during installation.

For Windows98/98SE/ME:

D Pentium processor 166 MHz, or higher (or compatible) D 32 Mega Byte (MB) of memory, or more.

For Window2000 OS:

D Pentium II processor, or higher (or compatible) D 64 Mega Byte (MB) of memory, or more.

30 MB of free hard disk space

One high=powered USB port, i.e. an USB port, capable of

powering attached USB devices.

Note: Make sure you are not using low=powered USB ports to connect the . In case you are unsure of the type of USB port, see the User manual of your PC, or USB port hub.

For the PPPoA connection service you need Microsoft Dial=Up Networking, default installed with MS Windows 98/98SE and Windows ME/2000.

For surfing the Internet: a Web browser, e.g. Netscape Navigator,

Internet Explorer, ...

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1 Speed Touch USB Installation Guide

1.2.2 Installing the Speed Touch USB

Two nsta at on

met ods

W ndows 98/98SE vs. W ndows ME/2000

As your is a true Plug8and8Play device, you can use two different installation procedures:

The Alcatel Wizard Installation

By inserting the CD8rom, the installation wizard automatically guides you through all needed installation steps.

The Plug and Play Compliant Installation

The installation procedure is initiated by connecting the

to your PC's USB port.

It does not matter which method you use, both are equally valid.

In this subsection, the wizard installation is fully described. In case you experience problems with this installation, you can try the PnP compliant installation, shortly described at the end of this subsection.

The installation procedures of your for Windows 98/98SE and Windows ME/2000 differ only slightly:

Some windows will look differently

On Windows 98/98SE no 'Digital Signature' window will pop up

For Windows 98/98SE, at the end of the installation procedure, you are asked to enter your area code for Dial8up connections.

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1 Speed Touch USB Installation Guide

STUS lcatel wizard driver installation

Insert the installation CD.rom in your PC's CD.rom drive:

The Alcatel wizard will start automatically.

Note: In case the Alcatel wizard does not start automatically, open a 'Run' window via Start Run from the Start menu and enter following path: D:\Setup.exe, where D stands for the drive letter of your CD.rom drive.

The Setup program prepares the installation wizard:

As soon as the preparation is finished, the installation will start automatically.

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1 Speed Touch USB Installation Guide

3 The 'Welcome to Alcatel Speed Touch USB setup' window pops up:

Click to proceed

4 The 'Software License Agreement for Alcatel Speed Touch USB' window pops up:

Click to accept the terms of the agreement and to continue the installation

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Alcatel-Lucent 3EC 16807 User Manual

1 Speed Touch USB Installation Guide

5 The following window allows you to choose a destination folder for the driver software:

In most cases the proposed destination is best suited for the

driver software. Click to proceed.

Note: You can change the destination folder. Therefor, click

to select one.

6 The 'Select Program Folder' window pops up:

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Click to proceed.

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1 Speed Touch USB Installation Guide

7 The wizard copies driver software to your local hard disk:

Note for Windows ME/2000 user only: If a 'Digital

Signature' window pops up, then click to continue.

8 The 'Setup Complete' window pops up to announce that installation is finished:

Click to close the wizard.

9 You can plug in your now (See subsection 1.2.3 for more information).

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