Alcatel 3000H, 3000G User Manual

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3000G

3000H

For more information on how to use the phone, please go to www.alcatelonetouch.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, and so much more.

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Table of contents

Safety and use......................................................................

4

General information .........................................................

12

1

Getting started..................................................................

14

 

1.1

Set-up ...................................................................................................

14

 

1.2

Power on your phone......................................................................

16

 

1.3

Power off your phone......................................................................

16

2

Your mobile.......................................................................

17

 

2.1

Keys ......................................................................................................

18

 

2.2

Main screen icons ............................................................................

20

3

Calls

....................................................................................

22

 

3.1

Making a call........................................................................................

22

 

3.2

Calling your voicemail .....................................................................

22

 

3.3

Receiving a call ...................................................................................

23

 

3.4

During a call ......................................................................................

23

4

Contacts.............................................................................

25

 

4.1

Consulting your contacts ................................................................

25

 

4.2

Adding a contact................................................................................

25

 

4.3

Available options................................................................................

26

5

Messages ............................................................................

27

 

5.1

Access ..................................................................................................

27

 

5.2

Create message..................................................................................

27

 

5.3

Voicemail .............................................................................................

27

 

5.4

Broadcast SMS ..................................................................................

28

 

5.5

Settings.................................................................................................

28

 

5.6

Empty folder .......................................................................................

28

6

Images ................................................................................

29

7

WAP...................................................................................

29

 

7.1

Homepage ...........................................................................................

29

 

7.2

Bookmarks ..........................................................................................

29

 

7.3

Recent pages.......................................................................................

29

 

7.4

Go to URL ..........................................................................................

29

 

7.5

Settings.................................................................................................

29

8

Camera ..............................................................................

30

 

8.1

Take a photo, save or delete .........................................................

30

 

8.2

Settings in framing mode .................................................................

31

 

8.3

Options available after taking the photo .....................................

31

9

Music...................................................................................

32

 

9.1

Music playing mode...........................................................................

32

 

9.2

Settings.................................................................................................

33

10

FM radio.............................................................................

34

11

Settings ..............................................................................

35

 

11.1

Tri SIM settings .................................................................................

35

 

11.2

Phone settings ...................................................................................

35

 

11.3

Call settings.........................................................................................

37

 

11.4

Security ................................................................................................

40

 

11.5

Network ..............................................................................................

40

 

11.6

Connectivity........................................................................................

41

12

Call log ...............................................................................

42

 

12.1

Access ..................................................................................................

42

 

12.2

Available options................................................................................

42

1

2

13

Alarm .................................................................................

43

14

Calendar.............................................................................

44

15

Calculator ..........................................................................

44

16

Profiles ...............................................................................

45

 

16.1

General ................................................................................................

45

 

16.2

Vibrate..................................................................................................

46

 

16.3

Silent .....................................................................................................

46

 

16.4

Flight mode .........................................................................................

46

17

My files ...............................................................................

47

 

17.1

Memory card ......................................................................................

47

 

17.2

Managing audios, images, and others............................................

48

 

17.3

Formats and compatibility ............................................................

48

18

Services ..............................................................................

48

19

Latin input mode ..............................................................

49

20

Telephone warranty .........................................................

50

21

Accessories ........................................................................

52

22

Troubleshooting................................................................

53

This product meets applicable national SAR limits of 2.0 W/ kg. The specific maximum SAR values can be found on page 7 of this user guide.

When carrying the product or using it while worn on your www.sar-tick.com body, either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not

making a phone call.

Safety and use..............................

We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.

TRAFFIC SAFETY:

Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their mobile when the vehicle is not parked.

When driving, do not use your phone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas.

When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:

-do not place your phone on top of the dashboard or within an airbag deployment area,

-check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from mobile phone RF energy.

CONDITIONS OF USE:

You are advised to switch off the telephone from time to time to optimise its performance. Switch the phone off before boarding an aircraft.

Switch the phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile telephones can interfere with other electrical or electronic devices, or equipment using radio frequency.

Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere.

When the phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold it against the ear on the opposite side to the device, if any.

To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move the handset away from your ear while using the "hands-free" mode because the amplified volume might cause hearing damage.

Do not let children use the phone and/or play with the telephone and accessories without supervision.

When replacing the cover please note that your phone may contain substances that could create an allergic reaction.

Always handle your phone with care and keep it in a clean and dust-free place.

Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended operating temperature range is -10°C to +55°C.

At over 55°C the legibility of the phone’s display may be impaired, though this is temporary and not serious.

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Emergency call numbers may not be reachable on all cellular networks. You should never rely only on your phone for emergency calls.

Do not open, dismantle or attempt to repair your mobile phone yourself. Do not drop, throw or bend your mobile phone.

Do not paint it.

Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your phone model (see Accessories List, page 52). TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.

Remember to make back-up copies or keep a written record of all important information stored in your phone.

Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone.

Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:

-Do not play or use a flashing-lights feature if you are tired or need sleep.

-Take a minimum of a 15-minute break hourly.

-Play in a room in which all lights are on.

-Play at the farthest distance possible from the screen.

-If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.

-If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.

When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

PRIVACY:

Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any liability which may result from the improper use of the mobile phone.

BATTERY:

Before removing the battery from your phone, please make sure that the phone is switched off. Observe the following precautions for battery use:

-Do not attempt to open the battery (due to the risk of toxic fumes and burns).

-Do not puncture, disassemble or cause a short-circuit in a battery,

-Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C.

Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCT Mobile Limited and/or its affiliates.

This symbol on your telephone, the battery and the accessories means that these products must be taken to collection points at the end of their life:

- Municipal waste disposal centres with specific bins for these items of equipment - Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All products with this sign must be brought to these collection points.

In non European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

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CHARGERS

Mains powered chargers will operate within the temperature range of: 0°C to 40°C.

The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. They are also compliant to the ecodesign directive 2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.

RADIO WAVES:

Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/ EC (R&TTE) is required of all mobile phone models before they can be put on the market. The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive.

THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2.0 W/kg.

Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the ICNIRP guidelines for this device model are:

3000G:

Maximum SAR for this model and conditions under which it was recorded.

Head SAR

GSM 900

0.991 W/kg

 

 

 

Body-worn SAR

GSM 900

1.03 W/kg

 

 

 

3000H:

Maximum SAR for this model and conditions under which it was recorded.

Head SAR

GSM 900

0.991 W/kg

 

 

 

Body-worn SAR

GSM 900

1.03 W/kg

 

 

 

During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.

Body-worn SAR testing has been carried out at a separation distance of 10 mm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance away from the body.

Organizations such as the World Health Organization and the US Food and Drug Administration have stated that if people are concerned and want to reduce their exposure they could use a hands-free device to keep the phone away from the head and body during phone calls, or reduce the amount of time spent on the phone.

For more information you can go to www.alcatelonetouch.com

Additional information about electromagnetic fields and public health are available on the following site: http://www.who.int/peh-emf.

Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or USB data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 10 mm away from the body.

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Alcatel 3000H, 3000G User Manual

Regulatory information

The following approvals and notices apply in specific regions as noted.

3000G:

3000H:

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LICENCES

Obigo®

is a registered trademark of Obigo AB.

 

microSD Logo is a trademark.

eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates.

General information ...................

Internet address: www.alcatelonetouch.com

Hot Line Number: see "TCT Mobile Services" leaflet or go to our Internet site.

Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road, Tsimshatsui, Kowloon, Hong Kong

On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.

An electronic version of this user guide is available in English and other languages according to availability on our server:

www.alcatelonetouch.com

Your telephone is a transceiver that operates on GSM networks with 850/900/1800/1900 MHz bands.

This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The entire copy of the Declaration of Conformity for your telephone can be obtained through our website: www.alcatelonetouch.com

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Protection against theft (1)

Your telephone is identified by an IMEI (phone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your telephone by entering *

# 0 6 # and keep it in a safe place. It may be requested by the police or your operator if your telephone is stolen. This number allows your mobile telephone to be blocked preventing a third person from using it, even with a different SIM card.

Disclaimer

There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your telephone or specific operator services.

TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.

1 Getting started .....................

1.1Set-up

Removing and installing the back cover

Removing and installing the battery

Removing and inserting the SIM card (1)

3000G

(1)Contact your network operator to check service availability.

(1)Check with your network operator to make sure that your SIM card is 3V or 1.8V compatible. The old 5 Volt cards can no longer be used. Please contact your operator.

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3000H

The charge is complete when the animation stops.

Place the SIM card with the chip facing downwards/upwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press it and slide it out.

Charging the battery (1)

Connect the battery charger to your phone and mains socket respectively.

The charging may take about 20 minutes to start if the battery is flat.

Be careful not to force the plug into the socket.

Make sure the battery is correctly inserted before connecting the charger.

The mains socket must be near to the phone and easily accessible (avoid electric extension cables).

When using your telephone for the first time, charge the battery fully (approximately 3 hours). You are advised to fully charge the battery ( ).

To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; reduce the backlight time, etc.

(1)Depending on your country.

1.2Power on your phone

Hold down the key until the telephone powers on, type in your PIN code if necessary and then confirm. The main screen is displayed.

If you do not know your PIN code or if you have forgotten it, contact your network operator. Do not leave your PIN code with your telephone. Store this information in a safe place when not in use.

If cell broadcast messages are displayed, you can browse through them or press to return to the main screen.

While the phone is searching for a network, "Searching/Emergency" will be displayed.

In the power on screen, you also have access to the functions of "FM radio", "Camera"(1), "Music"(1), etc. even if there is no SIM card inserted.

1.3Power off your phone

Hold down the key from the main screen.

(1)Make sure that MicroSD card is well inserted.

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