Alcatel-Lucent SPEEDTOUCH 605S User Manual

0 (0)

SpeedTouch™605s

Business SHDSL Router

Setup and User’s Guide

Release R4.2

600 SERIES

SpeedTouch™605s

Setup and User’s Guide

Release R4.2

Status v1.0

Change Note PeckelbeenS

Short Title Setup and User's Guide ST605s R4.2 (en)

Copyright © 2003 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.

Contents

1

SpeedTouch™ Installation ............................................

3

1.1

Getting Acquainted with the SpeedTouch™....................................................

4

1.2

Setting up the SpeedTouch™.............................................................................

6

1.3

SpeedTouch™ Configuration Setup ..................................................................

7

1.3.1

Configuration Setup for Microsoft Windows Operating Systems ........................................

8

1.3.2

Configuration Setup for other Operating Systems.................................................................

14

1.4

Dr SpeedTouch™ Installation ..........................................................................

17

2

SpeedTouch™ Internet Connectivity ........................

21

2.1

Surfing the Internet ...........................................................................................

22

2.2

Connect to the Internet via SpeedTouch™’s embedded PPP client. ..........

23

2.2.1

Internet Sessions via Windows XP’s UPnP ..............................................................................

24

2.2.2

Internet Sessions via the SpeedTouch™ Web Pages (all OSs)............................................

25

2.3

Connect to the Internet via a Broadband Dial-in Client ...............................

26

2.3.1

Using the Windows XP Dial-in Client.......................................................................................

27

2.3.2

Using the Mac OS X Dial-in Client.............................................................................................

30

3

SpeedTouch™ Web Interface.....................................

31

3.1

Basic Topics Menu Links ...................................................................................

34

3.2

Advanced Topics Menu Links ...........................................................................

37

1

4 SpeedTouch™ NAPT Manager ..................................

51

5 SpeedTouch™ System Software Upgrade ................

57

5.1

The SpeedTouch™ Upgrade Wizard ..............................................................

58

5.2

Manual System Software Management via BOOTP Server .........................

62

6

Troubleshooting ...........................................................

65

6.1

General................................................................................................................

66

6.2

SpeedTouch™ Default Configuration..............................................................

67

2

 

 

1 SpeedTouch™ Installation

 

 

1

SpeedTouch™ Installation

Introduction

 

Thank you for purchasing the SpeedTouch™605s Business SHDSL Router!

 

With the SpeedTouch™605s Business Symmetrical High speed Digital Subscriber Line

 

(SHDSL) Router, surfing the Internet will become a whole new experience.

In this Setup and User's

 

This User's Guide will assist you in getting acquainted with the SpeedTouch™605s Busi-

Guide

ness SHDSL Router and in getting connected quickly to the Internet.

Terminology

 

Generally, the SpeedTouch™605s will be referred to as SpeedTouch™ in this Setup and

 

User's Guide unless specifically indicated.

Safety instructions

 

Before connecting the SpeedTouch™, read the SpeedTouch™ Quick Installation Guide

 

and Safety Instructions.

UPnP

 

The SpeedTouch™605s is a Universal Plug and Play (UPnP) certified product.

 

UPnP enables your computer to discover and control UPnP devices on the network.

 

Note

For more information about how to install UPnP on your computer please

 

 

consult your operating system’s user’s guide.

Documentation and

 

The SpeedTouch™605s product continues to evolve as extra and new functionalities

software updates

are made available.

For more information on the latest technological innovations, software upgrades, and documents, please visit the SpeedTouch™ web site at:

www.speedtouch.com

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1 SpeedTouch™ Installation

1.1 Getting Acquainted with the SpeedTouch™

Introducing the Prior to proceeding, please make sure to read the SpeedTouch™Quick Installation SpeedTouch™ Guide first. It provides important package content and safety information.

Check whether all items are present in your package.

In the event of damaged or missing items, please contact your local product dealer for further information.

Front and back panel The SpeedTouch™605s Business SHDSL Router is presented in a slim line housing: layout

The device is equipped with a single 10/100Base-T Half-/Full-duplex MDI-X Ethernet port:

Power Switch

Reset

DSL Line Port

Power Socket

10/100Base-T Ethernet port

Front panel LEDs The SpeedTouch™605s Business SHDSL Router is equipped with five LEDs on its front panel, indicating the state of the device during normal operation:

Indicator

 

 

Description

 

 

 

 

Name

Color

State

 

 

 

 

 

LAN

Green

Flashing

Ethernet LAN activity

 

 

 

 

 

 

Off

No Ethernet LAN activity

 

 

 

 

Line TX

Green

Flashing

ATM cell transmission on DSL line

 

 

 

 

 

 

Off

No transmission activity

 

 

 

 

Line RX

Green

Flashing

ATM cell reception on DSL line

 

 

 

 

 

 

Off

No reception activity

 

 

 

 

Line Sync

Green

Off

No SHDSL line

 

 

 

 

 

 

Flashing

Initialization of SHDSL line

 

 

 

 

 

 

On

SHDSL line synchronized

 

 

 

 

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Indicator

 

 

Description

 

 

 

 

Name

Color

State

 

 

 

 

 

PWR/Alarm

Green

Flashing

Back-to-defaults

 

 

 

 

 

 

On

Power on, normal operation

 

 

 

 

 

Orange

On

Self test

 

 

 

 

 

Red

Flashing

Power on

 

 

 

 

 

 

On

Power on, selftest failed

 

 

 

 

Ethernet port(s) LEDs The Ethernet port on the rear panel has one LED:

Link Integrity/Activity LED

10/100Base -T

Indicator Name

Color

State

Description

 

 

 

 

Integrity/Activity

Green

Off

No connection on this port

 

 

 

 

 

 

On

Ethernet link up. No activity

 

 

 

 

 

 

Flashing

Activity on this Ethernet port

 

 

 

 

DSL Port

Service

Port pinning

 

 

2-wire SHDSL

3/4

 

 

DSL service The appropriate SHDSL service must be available at your local premises.

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1 SpeedTouch™ Installation

1.2

Setting up the SpeedTouch™

Local network

 

For Ethernet connectivity you need at least:

 

A computer with installed Ethernet Network Interface Card (NIC) or available

 

 

on-board Ethernet port

 

If needed, a hub or switch and the necessary connection cables

Ethernet Cables

 

In the SpeedTouch™605s box, a full wired Cat.5 straight-through RJ45/RJ45 Ethernet

 

cable, further referred to as LAN cable is included.

 

You can use LAN cables other than the one provided in the box. However make sure to

 

use correct connection cables.

Wiring procedure

 

Proceed as follows:

 

1

Use the included LAN cable to wire your computer's Ethernet port to the

 

 

SpeedTouch™605s Ethernet port.

 

2

Use the included DSL cable to wire the SpeedTouch™605s's Line port to your

 

 

telephone wall outlet.

 

3

Plug the power adapter's coaxial jack into the SpeedTouch™605s DC inlet and

 

 

plug the power adapter in a wall outlet.

 

 

Note

Always check first whether the included power adapter suits the local

 

 

 

power specifications.

More information on

 

For more information, see the application note “The SpeedTouch™ and Ethernet

Ethernet wiring

Connectivity”.

 

PC wiring

 

Once all connections are made, the result should look similar as below:

6

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1.3 SpeedTouch™ Configuration Setup

Internet connectivity Some configuration may be required to prepare the SpeedTouch™ for Internet connectivity.

What you need from You might need a user account with an Internet Service Provider (ISP) for Internet your ISP access. For this user account, your ISP will provide you with:

A user name (logon ID)

A password

Other information may be required, depending on the ISP's specific requirements.

Configuration of the Depending on your computer's Operating System (OS) the configuration of your SpeedTouch™ Internet connectivity can be done automatically or manually.

If your computer runs:

A Microsoft Windows OS.

The SpeedTouch™ Setup wizard, included on the SpeedTouch™ Setup CD-ROM, will automatically guide you through the configuration of both the SpeedTouch™ and your PC for setting up the appropriate configuration.

Proceed with “1.3.1 Configuration Setup for Microsoft Windows Operating Systems” on page 8.

Another OS, e.g. Mac OS, Unix, Linux.

The SpeedTouch™ Embedded Easy Setup wizard, accessible from the SpeedTouch™ web pages, will automatically guide you through the configuration of the SpeedTouch™.

Proceed with “1.3.2 Configuration Setup for other Operating Systems” on page 14.

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1SpeedTouch™ Installation

1.3.1Configuration Setup for Microsoft Windows Operating Systems

Microsoft Windows

One of the following Windows operating systems must be installed on your PC(s):

 

Windows 98

 

Windows 98SE

 

Windows ME

 

Windows NT4.0 SP6

 

Windows 2000

 

Windows XP

 

You may need the Windows installation CD-ROM during installation.

The SpeedTouch™

 

The SpeedTouch™ Setup wizard procedure consists of two major parts:

Setup wizard

The detection procedure

 

 

The configuration procedure

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Alcatel-Lucent SPEEDTOUCH 605S User Manual

1 SpeedTouch™ Installation

The detection procedure

The detection procedure proceeds as follows:

1Insert the SpeedTouch™ Setup CD-ROM in your PC's CD-ROM drive. The SpeedTouch™ CD Browser will start automatically.

Note

If the SpeedTouch™ CD Browser window does not appear automati-

 

cally, open a Run window via Start > Run from the Start menu and

 

enter the following path: D:\Menu.exe, where D stands for the drive

 

letter of your CD-ROM drive.

2 The Choose Language window prompts you to select a language:

Select the language of your choice and click OK. 3 The SpeedTouch™ CD Browser appears:

Click Initial Setup.

4 The Setup and Installation window appears:

To start the SpeedTouch™ Setup wizard, click Setup my SpeedTouch™.

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1 SpeedTouch™ Installation

5 The Welcome to the SpeedTouch™ Setup Wizard window appears:

Click Next to proceed.

6 The Software License Agreement window appears:

You must accept before continuing. Therefor click Yes to accept.

Note

If you have already accepted this License Agreement in a previous

 

configuration setup, this window will not be shown.

7The Setup wizard will continue to search for the SpeedTouch™ on the network. The following window shows the detection progress:

10

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8The Setup wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window:

In case more than one SpeedTouch™ device is found, a listing is provided from which you can select your SpeedTouch™.

Note

If the Setup wizard does not find any SpeedTouch™ on the network an

 

error window pops up. In this case check:

 

Whether the SpeedTouch™ is turned on and fully initialized.

 

Whether your PC is correctly connected to the SpeedTouch™

 

 

and has a valid IP address (i.e. any IP address but 0.0.0.0).

 

Whether no dedicated firewall device or router is placed

 

 

between your PC and the SpeedTouch™ and whether no

 

 

personal firewall software is running on your PC.

To repeat the search for the SpeedTouch™, click Back and proceed with step 7 of this procedure.

9To continue with the configuration of your SpeedTouch™ and your PC, proceed with the configuration procedure described below.

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1 SpeedTouch™ Installation

The configuration procedure

The Configuration procedure proceeds as follows:

1Once the SpeedTouch™ Setup wizard has detected your SpeedTouch™ device, you can proceed with the configuration procedure.

If more than one SpeedTouch™ device is listed, select the appropriate one. Then, click Next to proceed.

Note

If the SpeedTouch™ has been configured before, it may be protected

 

by a system password. You must provide user name and system pass-

 

word before you can view the device details or continue with the

 

configuration.

2You will be asked to choose between reconfiguring your SpeedTouch™ or changing your Local Area Network configuration.

Select Reconfigure the SpeedTouch™ and click Next.

3The following window invites you to select the appropriate connection profile for your Internet connectivity:

Select the connection profile of your choice and click Next to continue.

Note

If the Service Provider has included a separate disk with a dedicated

 

connection profile, click Have Disk to navigate to the location of the

 

appropriate connection template file.

4Subsequent screens will guide you through the configuration setup of both your SpeedTouch™ and/or your PC. Follow the instructions and enter the required information where needed. This information should be provided by your Service Provider.

5In a final step all configurations will be applied to the SpeedTouch™ and your PC. You can follow the configuration progress in following window:

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6The SpeedTouch™ Setup wizard will appear again to announce that the configuration has been successful:

Click Finish to close the wizard.

Note

In some cases, the SpeedTouch™ Setup wizard may ask you to restart

 

your computer.

Most configuration profiles will enable SpeedTouch™’s DHCP server - and a PC’s Ethernet port is configured as DHCP client by default. Therefore, in most cases, no additional configuration of your PCs must be done if you want to enable multiple PCs on your local network for accessing the Internet via the SpeedTouch™.

To make sure that all PCs are configured as expected (DHCP or fixed IP addresses) you can re-run the SpeedTouch™ Setup wizard on every PC and select the Change the LAN configuration option.

For fixed IP configurations, or other advanced settings, please follow the instructions provided by your ISP or network administrator.

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1SpeedTouch™ Installation

1.3.2Configuration Setup for other Operating Systems

Supported Systems As the SpeedTouch™ is OS-independent, this configuration setup can be used by any computer system.

Note

The following procedure may equally be used on MS Windows OSs.

TCP/IP Ensure that your operating system has a valid TCP/IP configuration.

Configure your computer with a static Net10 private IP address, e.g. 10.0.0.1. Ensure, however, that you do NOT use the 10.0.0.138 IP address as this is the default IP address of the SpeedTouch™.

To ensure that IP connectivity exists, you can ping the SpeedTouch™.

Procedure The configuration setup proceeds as follows:

1To ensure that the SpeedTouch™ is in its factory default state, reset the SpeedTouch™ to the default configuration. See “6 Troubleshooting” on page 65.

2Open a web browser and browse to the SpeedTouch™'s default IP address 10.0.0.138. See “3 SpeedTouch™ Web Interface” on page 31 for more information.

3As a result the SpeedTouch™ System Info web page appears. Expand the Advanced Topics and click Easy Setup.

Note

If the SpeedTouch™ is in factory defaults, the Easy Setup wizard will

 

appear automatically.

4 The Welcome to the SpeedTouch™ Setup Wizard window appears:

Click Next to continue.

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5The following window invites you to select the appropriate connection profile for your internet connectivity:

In the Service list, click the connection profile of your choice.

Note

You can add services to the Services list by uploading templates.

 

See “ Templates” on page 48 for more information on uploading

 

templates.

6Subsequent screens guide you through the configuration setup of both your SpeedTouch™ and/or your PC. Follow the instructions and enter the required information where needed. This information should be provided by your Service Provider.

7In a final step all configurations are applied to the SpeedTouch™:

8The SpeedTouch™ Setup Wizard appears again to announce that the configuration has been successful:

Click Finish to close the wizard.

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1 SpeedTouch™ Installation

9After the configuration is applied on the SpeedTouch™ some additional configuration of your computer system may be necessary.

Note

The required settings for your computer should be provided by your

 

Service Provider, if applicable.

10To check whether the new configuration was successfully completed, you can browse to the SpeedTouch™ and check its current status.

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1.4 Dr SpeedTouch™ Installation

Introduction The Dr SpeedTouch™ application allows you to diagnose and troubleshoot your SpeedTouch™605s

With the Dr SpeedTouch™ application you can do the following:

View the status and performance of the SpeedTouch™ device

Run a Diagnostics program to locate a connectivity problem

Run a Troubleshooter to help you solve a connectivity problem.

Supported Operating Installing and using Dr SpeedTouch™ is only supported for following Microsoft Systems Windows Operating Systems:

Windows 98

Windows 98SE

Windows ME

Windows NT4.0 SP6

Windows 2000

Windows XP

Installation procedure The installation procedure proceeds as follows:

1Insert the SpeedTouch™ Setup CD-ROM in your PC's CD-ROM drive. The SpeedTouch™ CD Browser will start automatically. Choose your language and browse to Setup and Installation > Install Dr SpeedTouch™.

Note

If the SpeedTouch™ CD Browser window does not appear automati-

 

cally, open a Run window via Start > Run from the Start menu and

 

enter the following path: D:\Menu.exe, where D stands for the drive

 

letter of your CD-ROM drive.

2 The Dr SpeedTouch™ Setup wizard appears:

Click Next to continue.

3Subsequent screens will guide you through the installation. Follow the provided instructions and click Next whenever requested.

4After installation, Dr SpeedTouch™ is started automatically.

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1 SpeedTouch™ Installation

Using Dr SpeedTouch™ By default Dr SpeedTouch™ is started automatically at boot of your system and runs in the background, i.e. minimized in the status area.

To pop up Dr SpeedTouch™:

1Double-click in the status area.

2Dr SpeedTouch™ searches your network for SpeedTouch™ devices. If more than one device is found, a list of available devices will be provided. If this is the case, select the SpeedTouch™ of your choice and click OK.

3The Dr SpeedTouch™ window appears:

Dr SpeedTouch™

Dr SpeedTouch™ allows you to:

features

View SpeedTouch™605s device information and status:

 

View activity between your computer, the SpeedTouch™605s and the Internet:

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1 SpeedTouch™ Installation

Monitor the downstream and upstream performance. of your DSL connection:

Test and troubleshoot the connectivity of your computer and the SpeedTouch™605sdevice to your ISP and the Internet via the Diagnostics wizard.

Note

For more information on Dr SpeedTouch™ please click Help in the applica-

 

tion or press F1 context sensitive help.

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