User Manual
Made and printed in China
Thank you for choosing Alcatel. This booklet helps you get started with your new Alcatel Raven LTE.
Important:
Restart your phone by pressing and holding the power key for more than 8 seconds until the startup screen appears.
In case this does not start your phone, press and hold the power key and volume up key together until the startup screen appears. From the following menus, short press the power key to select the language and then the “factory reset” option.
Note: This operation will erase personal settings and saved data.
For more information about how to use your Alcatel Raven LTE, go to www.alcatelonetouch.us for the complete user manual.
Table of contents
1 |
Your mobile |
3 |
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1.1 |
Keys and connectors |
3 |
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1.2 |
Getting started |
4 |
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1.3 |
Home screen |
5 |
2 |
Text input |
10 |
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2.1 |
Using Onscreen Keyboard |
10 |
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2.2 |
Text editing |
11 |
3 |
Phone call, Call log and Contacts |
11 |
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3.1 |
Call |
11 |
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3.2 |
Call log |
14 |
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3.3 |
Contacts |
14 |
4 |
Messaging, Gmail/Email |
17 |
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4.1 |
Messaging |
17 |
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4.2 |
20 |
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5 |
Calendar & Clock & Calculator |
20 |
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5.1 |
Calendar |
20 |
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5.2 |
Clock |
21 |
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5.3 |
Calculator |
23 |
6 |
Getting connected |
24 |
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6.1 |
Connecting to the Internet |
24 |
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6.2 |
Connecting to Bluetooth devices |
25 |
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6.3 |
Connecting to a computer |
25 |
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6.4 |
Sharing your phone's mobile data connection |
26 |
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6.5 |
Connecting to virtual private networks |
26 |
7 Multimedia applications 27
7.1 Camera/Camcorder 27
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7.2 |
Gallery |
28 |
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7.3 |
Music |
29 |
8 |
Others. |
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30 |
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8.1 |
Files |
30 |
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8.2 |
Sound Recorder |
30 |
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8.3 |
Radio |
30 |
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8.4 |
Other applications |
31 |
9 |
Google applications |
31 |
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9.1 |
Play Store |
31 |
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9.2 |
Chrome |
31 |
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9.3 |
Gmail |
32 |
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9.4 |
Maps |
33 |
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9.5 |
YouTube |
33 |
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9.6 |
Drive |
33 |
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9.7 |
Play Music |
33 |
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9.8 |
Play Movies & TV |
33 |
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9.9 |
Duo |
33 |
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9.10 |
Photos |
33 |
10 |
Settings |
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34 |
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10.1 |
Suggestions |
34 |
10.2 Wireless & network 34
10.3 Device 35
1
10.4 Personal 37
10.5 System 40
Safety and use 42
This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on page 50 of this user guide.
When carrying the product or using it while worn on your body, either use an approved accessory
www.sar-tick.com such as a holster or otherwise maintain a distance of 15 mm from the body to ensure
compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.
2
1 Your mobile
1.1Keys and connectors
Headset connector
LED indicator
Receiver
Front camera
Touch screen
Back key
Home key
Menu Key
Micro-USB/
Charger Connector
Camera
Volume up key
Volume down key
Power key
Back key
•Touch to go back to the previous screen, to close a dialog box, access the options menu, the notification panel,
and etc.
Home key
•From any application or screen, touch to return to the Home screen.
•Long press to open Google now.
Menu key
•Touch: Open a list of thumbnail images of apps you've worked with recently. Touch a thumbnail to open an app. Swipe horizontally to remove a thumbnail from the list.
3
Power key
•Press: Lock the screen/Light up the screen.
•Press and hold: Show the pop-up menu to select from Restart/Power off/Airplane mode.
•Press and hold the Power key for more than 8 seconds to reboot.
•Press the Power key and Volume down key to capture a screenshot.
Volume Keys
•In call mode, adjusts the earpiece or headset volume.
•In Music/Video/Streaming mode, adjusts the media volume.
•In general mode, adjusts the ringtone volume.
•Mutes the ringtone of an incoming call.
•In camera mode, press Volume up or down key to take a photo.
1.2Getting started
1.2.1Setup
Removing or installing the back cover
Removing or installing the microSD card
To install microSD card, place the microSD card with the chip facing downwards into the housing, and then slide it into its slot. To remove microSD card, press and slide it out.
To avoid data loss and SD card damage, before removing the SD card, ensure that the SD card is unmounted.
Charging the battery
It is advised that you fully charge your battery ( 
). Connect the battery charger to your phone and main socket respectively, charging status is indicated by the percentage on screen while the phone is powered off. The percentage increases as the phone is charged.
•When using your telephone for the first time, you are advised to fully charge the battery 
(approximately 3 hours).
4
To reduce power consumption and energy waste when the
battery is fully charged, disconnect your charger from the plug;
switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc
Power on your phone
Hold down the Power key until the phone powers on, unlock your phone (Swipe, PIN, Password, Pattern) if necessary and confirm. The Home screen is displayed.
If you do not know your PIN code or if you have forgotten it, contact your service provider. Do not leave your PIN code with your phone. Store this information in a safe place when not in use.
Even if you have no network signal, your phone will still power on and you will be able to connect to a Wi-Fi network, (refer to section “6.1.2 Wi-Fi”), sign into your Google account and use some features.
1.2.2Power off your phone
Hold down the Power key from any screen until the phone options appear, select Power off.
1.3Home screen
You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home key to switch to the Home screen.
Status bar
•Status/Notification indicators
•Touch and drag down to open the notification panel.
Touch an icon to open an application, folder, etc.
Favorite tray applications
• Touch to enter the application.
• Long press to move or change applications.
Touch to enter application list.
The Home screen is provided in an extended format to allow more space for adding applications, shortcuts etc. Slide the Home screen horizontally to get a complete view.
1.3.1Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
To enter the available options for an item, touch and hold the item. For example, select a contact in Contacts, touch and hold this contact, an options list will then appear on screen.
Drag
Place your finger on the screen to drag an object to another location.
5
Slide/Swipe
Slide the screen to scroll up and down the applications, images, and web pages at your convenience.
Flick
Flicking is similar to swiping, but makes movement faster.
Pinch/Spread
Place two fingers from one hand on to the screen's surface and draw them apart or together to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to landscape by turning the device sideways to have a better view.
1.3.2Status bar
From the status bar, you can view both phone status and notification information.
Status icons
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3G connected |
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Vibrate mode |
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3G in use |
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Alarm is set |
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4G connected |
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Connected to a Wi-Fi |
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network |
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4G in use |
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Speakerphone is on |
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Signal strength |
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No SIM card inserted |
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Roaming |
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Battery is charging |
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No signal |
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Battery is very low |
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Airplane mode |
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Battery is low |
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Bluetooth is on |
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Battery is partially |
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drained |
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Headset connected |
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Battery is full |
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GPS is on |
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6
Notification icons
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New Gmail message |
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Missed call |
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New Email message |
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Radio is on |
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New text or multimedia |
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An open Wi-Fi network |
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message |
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is available |
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Problem with SMS or |
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Uploading data |
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MMS delivery |
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Upcoming event |
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Downloading data |
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Screenshot error |
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System update available |
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Screenshot captured |
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Touch and drag the Status bar down to open the Quick settings panel or Notification panel. Touch and drag up to close it. When there are notifications, you can touch them to access notifications directly.
Notification panel
When there are notifications, touch and drag the Status bar down to open the Notification panel to read the detailed information.
Touch to switch to the Quick settings panel.
Touch to clear all event–based notifications (other ongoing notifications will remain).
Quick settings panel
Touch and drag down Notification panel to open Quick settings panel, where you can enable or disable functions or change modes by touching the icons.
Touch to access Settings, where you can set more items.
7
1.3.3Search bar
The phone provides a Search function which can be used to locate information within applications, the phone or the web.
Search by text
•Touch the Search bar from the Home screen.
•Enter the text/phrase you want to search for.
•Touch the 
icon on the keyboard to complete your search.
Search by voice
•Touch 
from the Search bar to display a dialog screen.
•Speak the word/phrase you want to search for. A list of search results will display for you to select from.
1.3.4Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by choosing swipe or creating a variety of patterns, PIN or password.
To create a screen unlock pattern
•Touch the Application tab from the Home screen, then touch Settings/ Lock screen/Screen lock/Pattern.
•Draw your own pattern.
Draw your unlock pattern
Touch to confirm by drawing pattern again
To create a screen unlock PIN/Password
•Touch the Application tab from the Home screen, then touch Settings/ Lock screen/ Screen lock/ PIN or Password.
•Set your PIN or password.
To lock phone screen
Press the Power key once to lock the screen.
To unlock phone screen
Press the power key once to light up the screen, draw the unlock pattern you have created or enter PIN or password, etc. to unlock the screen.
If you have chosen Swipe as the screen lock, you can press the Power key to light up the screen first, then slide up to unlock the screen; double touch the apps icon to enter the application.
8
1.3.5Personalize your Home screen
Add
You can touch and hold a folder, an application or a widget to activate the Move mode, and drag the item to any Home screen as you prefer.
Reposition
Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen.
Remove
Touch and hold the item you want removed in order to activate the Move mode, drag the item up to the top of the Remove icon, and release after the item turns red.
Create folders
To improve the organization of items (shortcuts or applications) on the Home screen and the Favorite tray, you can add them to a folder by stacking one item on top of another. To rename a folder, open the folder and long press the folder's title bar to input a new name.
Wallpaper customization
Touch and hold the background on the Home screen then touch WALLPAPERS to customize wallpaper.
1.3.6Recently-used applications
Consult recently-used applications
To consult recently-used applications, touch the Menu key from the Home screen. Touch a thumbnail in the window to open the related application.
Slide vertically to view all thumbnails of recently-used applications. Touch one thumbnail and slide it horizontally or touch 
to delete it. Touch 
to delete all thumbnails at once.
9
1.3.7 Volume adjustment
Using volume key
Press Volume key to adjust the volume. To active the vibrate mode, press the Volume down key until the phone vibrates.
Using Settings Menu
Touch the Application tab from the Home screen, then touch Settings/ Sound to set the volume of media, ringtone, alarm, etc. to your preference.
2 Text input
2.1Using Onscreen Keyboard
Onscreen Keyboard settings
Touch the Application tab from the Home screen, select Settings/Language & Input/Virtual keyboard, touch the keyboard name to access a series of settings.
2.1.1Google keyboard
Touch to switch "abc/ Abc" mode; Touch and hold to switch "ABC" mode.
Touch to access number, symbols, emoji input keyboard.
Touch to enter text or numbers.
Touch to enter voice input.
Touch to select emoji.
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2.2Text editing
You can edit the text you have entered.
•Touch and hold or double tap the text you would like to edit.
•Drag the tabs to change the highlighted selection.
•The following options will show: CUT, COPY, SHARE, SELECT ALL, and ASSIST.
•Touch the other words that haven't been selected or an empty place in the entry bar to go back without any action.
You can also insert new texts as you prefer
•Touch where you want to type, or long press a blank space. The cursor will blink and the tab will show. Drag the tab to move the cursor.
•If you have selected any text, touch the tab to show PASTE and SELECT ALL which allows you to complete paste immediately.
3 |
Phone call, Call log and |
|
Contacts |
3.1 Call 
3.1.1Placing a call
You can easily launch a call using Call. Touch the Application tab from the
Home screen and select Call, or touch the |
icon on the home screen |
to access Call application. |
|
Slide left to access Contacts; slide right to
access Favorites.
Touch to hide keyboard
11
Long press to access voicemail.
Touch to place a call
Enter the desired number from the keyboard directly or select a contact from Contacts or Call log by sliding or touching tabs, then touch
to place the call.
The number you entered can be saved to Contacts by touching the Create new contact.
If you make a mistake, you can delete the incorrect digits by touching 
.
To hang up a call, touch or the Power key (when the Settings/ Accessibility/Power button to ends call option is activated).
International call
To dial an international call, long press 
to enter “+”, then enter the international country prefix followed by the full phone number and finally touch 
.
Emergency call
If your phone has network coverage, dial emergency number and touch 
to make an emergency call. This works even without network signal and without typing the PIN code.
3.1.2Answering or rejecting a call
When you receive a call, you can touch DISMISS to reject the call or touch ANSWER to connect the call. For more, touch the incoming call then:
•Slide the 
icon up to answer;
•Slide the 
icon up to reject;
•Touch the 
icon to reject the call by sending a preset message.
•Touch the 
icon to reject the call with a reminder.
To mute the ringtone volume of an incoming call, press the Volume up/ down key or turn the phone over (when the Settings/Gesture/Turn over to mute option is set to On by default).
3.1.3Calling your voicemail
Your voicemail is provided by your network to avoid missing calls. It works like an answering machine that you can consult at any time.
To access your voicemail, long press 
from dial screen.
To set your voicemail number, touch 
from the Dial screen, then touch
Settings/Call settings/Voicemail/Setup/Voicemail number.
12
If you receive a voicemail, a voicemail icon 
appears on the Status bar. Open the Notification panel, touch New voicemail.
3.1.4During a call
To adjust the volume during a call, press the Volume up/down key.
Touch to end the current call.
Touch to display dial pad.
Touch to activate the speaker during the current call. Touch this icon again to deactivate the speaker.
Touch to mute the current call. Touch this icon again to unmute the call.
Touch to add a call.
Touch to hold a call.
Touch to view the contact list and details.
To avoid incorrect operations on the touchscreen during a call, the screen will automatically lock and unlock once the cellphone is placed and removed from your ear.
3.1.5Call settings
Touch the 
from dial screen, then touch Settings, the following options are available:
Phone settings
Sounds and vibrate
•Phone ringtone: Touch to select phone ringtone.
•Also vibrate for calls: Mark the checkbox to vibrate when ringing.
•Dial pad tones: Mark the checkbox to enable playing tones when using the dial pad.
Quick responses
Touch to edit quick responses which will be used when you reject a call with a message.
Call settings
Calling accounts
•SIP accounts: Touch to add and manage SIP (Session Initiation Protocol) accounts.
•Use SIP calling: Touch to setup when to use SIP calling, use for all calls or only for SIP calls.
•Receive incoming calls: Mark the checkbox to enable receive incoming calls.
13
Voicemail
•Service: Touch to select the carrier.
•Setup: Touch to set voicemail number for listening to and managing your voicemail.
•Sound: Touch to select notification sound.
•Vibrate: Mark the checkbox to vibrate when you have a new voicemail.
Fixed Dialing Numbers
Fixed dialing number (FDN) is a SIM service mode, where outgoing calls are restricted to a set of phone numbers. These numbers are added to the FDN list. The most common practical application of FDN is for parents to restrict the phone numbers to which their children can dial. For security reasons, you’ll be prompted to enable FDN by entering SIM PIN2 which is usually acquired from your service provider or SIM maker.
GSM call settings
•Call forwarding: Touch to configure how your calls are forwarded when you are busy, unanswered or unreachable.
•Additional settings: Mark the check to enable notification of incoming calls when during a call.
•Call barring: Touch to enter call barring setup.
Accessibility
TTY mode
TTY mode enables people who are deaf, hard of hearing, or speechimpaired to use the telephone to communicate. After connecting the phone and TTY devices that includes a keyboard and a text display mechanism, calls are linked to a relay service, which converts incoming speech to text and converts outgoing text to a spoken voice.
Hearing aids
Mark the checkbox to enable hearing aid compatibility.
Contact settings
Manage Accounts
Touch to enter manage accounts, you can add, remove, and setup your Google and other supported accounts.
Display options
•Sort by: To set the contacts display by First name or Last name.
•Name format: To set the name format by First name first or Last name first.
3.2Call log
You can access your call memory by touching RECENT from the Dial screen.
Touch a contact or number to view information or further operations. You can launch a new call, send SMS to the contact or number, view detailed information of the call, or clear the call.
Touch Call history to view all call log, touch |
and Clear call history to |
clear the entire call memory. |
|
3.3Contacts
Contacts enables quick and easy access to the people you want to reach.
You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone.
14
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