Alcatel 1 User Guide

Name: Alcatel 1
Brand: Alcatel
SKU: 4556567
Rating: 5 (1 reviews)

5 (1)

For more information on how to use the phone, please go to www.alcatelmobile.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, upgrade the software via Mobile Upgrade, and so much more.

Note:

This is a user manual for Alcatel 1 5033G/5033F.

Help

Refer to the following resources to get more FAQ, software, and service information.

Consulting FAQ

Go to https://www.alcatelmobile.com/content/faq/

Updating your phone’s software

Update through the Updates app on your device.

To download the software update tool onto your PC, go to https://www.alcatelmobile.com/content/software-drivers/

Finding your serial number or IMEI

You can find your serial number or International Mobile Equipment Identity (IMEI) on the packaging materials. Or, on the phone, choose

Settings > About phone > Status.

Obtaining warranty service

First follow the advice in this guide. Then check hotlines and repair centres information through

https://www.alcatelmobile.com/content/hotline-service-center/

Viewing legal information

On the phone, go to Settings > System > About phone > Legal information.

Using other alcatel apps

Go to https://www.alcatelmobile.com/content/app-services/

Table of Contents

Safety and use......................................................................			6
Radio waves........................................................................			15
Licences		...............................................................................	20
General information.........................................................			22
1	Your mobile................................................................		26
	1.1	Keys and connectors ......................................	26
	1.2 .................................................	Getting started	29
	1.3 ....................................................	Home screen	32
2	Text ....................................................................input		42
	2.1 .......................	Using the onscreen keyboard	42
	2.2 .......................................................	Text editing	44
3	Call, ......................................Call log and Contacts		45
	3.1 ......................................................................	Call	45
	3.2 ...............................................................	Call log	51
	3.3 ............................................................	Contacts	52
4	Messaging...................................................................		59
	4.1 .....................................	Write a new message	59
	4.2 ...........................................	Manage messages	61
5	Calendar, .............................Clock, and Calculator		62
	5.1 ............................................................	Calendar	62
	5.2 ..................................................................	Clock	64
		2

	5.3	Calculator..........................................................	67		10.3	Security & location..........................................	91
6	Getting connected....................................................		68		10.4	Battery...............................................................	92
	6.1	Connecting to the internet...........................	68		10.5	Smart Manager................................................	92
	6.2	Connecting to a Bluetooth device..............	71		10.6	Advanced Features.........................................	92
	6.3	Connecting to a computer via USB............	73		10.7	Storage...............................................................	92
	6.4	Sharing your phone's mobile	data		10.8	Apps & notifications.......................................	92
		connection........................................................	73		10.9	Sound.................................................................	93
	6.5	Connecting to virtual private networks.....	74		10.10	Users & accounts..........................................	93
7	Multimedia applications..........................................		77		10.11 Google.............................................................		93
	7.1	Camera...............................................................	77		10.12	Accessibility....................................................	93
	7.2	Gallery................................................................	81		10.13	System.............................................................	94
8	Others..........................................................................		85	11 Making the most of your phone............................			96
	8.1	Support Centre................................................	85		11.1	FOTA Upgrade.................................................	96
	8.2	Other applications...........................................	85	12	Accessories.................................................................		97
9	Google applications..................................................		86	13	Warranty.....................................................................		98
	9.1	Chrome..............................................................	86	14	Troubleshooting.....................................................		101
	9.2	Gmail..................................................................	86	15	Specifications..........................................................		110
	9.3	Maps Go............................................................	87
	9.4	YouTube.............................................................	87
	9.5	Play Store..........................................................	87
	9.6	Play Music.........................................................	88
10	Settings........................................................................		89
	10.1	Network & connection...................................	89
	10.2	Display...............................................................	91
		3				4

This product meets applicable national SAR limits of 2.0 W/kg. The specific maximum SAR values can be found on page 15 of this user guide.

www.sar-tick.com When carrying the product or using it while worn on your body, either use an

approved accessory such as a holster or otherwise maintain a distance of 5 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

Safety and use................................

We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.

• TRAFFIC SAFETY:

Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their phone when the vehicle is not parked.

When driving, do not use your phone and headset to listen to music or to the radio. Using a headset can be dangerous and forbidden in some areas.

When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:

-Do not place your phone on top of the dashboard or within an airbag deployment area;

-Check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from phone RF energy.

• CONDITIONS OF USE:

You are advised to switch off the phone from time to time to optimise its performance.

Switch the phone off before boarding an aircraft.

Switch the phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, phones can interfere with other electrical or electronic devices, or equipment using radio frequency.

Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere.

When the phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid, or an insulin pump, etc.. In particular when using the phone, you should hold it against the ear on the opposite side to the device, if any.

To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move the phone away from your ear while using the "hands-free" mode because the amplified volume might cause hearing damage.

Do not let children use the phone and/or play with the phone and accessories without supervision.

If your phone has a removable cover, note that your phone may contain substances that could create an allergic reaction.

If your phone is a unibody device, the back cover and battery are not removable. If you disassemble your phone the warranty will not apply. Disassembling the phone may damage the battery, and may cause leakage of substances that could create an allergic reaction.

Always handle your phone with care and keep it in a clean and dust-free place.

Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is 0°C (32°F) to +40°C (104°F).

At over 40°C (104°F) the legibility of the phone’s display may be impaired, though this is temporary and not serious.

Do not open, dismantle, or attempt to repair your phone yourself.

Do not drop, throw, or bend your phone.

Do not use the phone if the glass screen is damaged, cracked, or broken to avoid any injury.

Do not paint it.

Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and are compatible with your phone model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.

Remember to make backup copies or keep a written record of all important information stored on your phone.

Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone.

Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or

disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:

-Do not play or use a flashing-lights feature if you are tired or need sleep;

-Take a minimum of a 15-minute break hourly;

-Play in a room in which all lights are on;

-Play at the farthest distance possible from the screen;

-If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again;

-If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.

When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.

• PRIVACY:

Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your phone regarding taking photographs and recording sounds with your phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorisation has been obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your phone (including the operator) disclaim any liability which may result from improper use of the phone.

• BATTERY:

Following air regulation, the battery of your product is not charged. Please charge it first.

For a non-unibody device:

Observe the following precautions:

-Do not attempt to open the battery (due to the risk of toxic fumes and burns);

-Do not puncture, disassemble, or cause a short circuit in a battery;

-Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C (140°F).

Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCL Communication Ltd. and/or its affiliates.

For a non-unibody device with a non-removable battery:

Observe the following precautions:

-Do not attempt to eject, replace or open the battery;

-Do not puncture, disassemble, or cause a short circuit in the battery;

-Do not burn or dispose of your phone in household rubbish or store it at temperature above 60°C (140°F).

Phone and battery must be disposed of in accordance with locally applicable environmental regulations.

For a unibody device:

Observe the following precautions:

-Do not attempt to open the back cover;

-Do not attempt to eject, replace, or open battery;

-Do not puncture the back cover of your phone;

-Do not burn or dispose of your phone in household rubbish or store it at temperature above 60°C (140°F).

Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations.

This symbol on your phone, the battery, and the

accessories means that these products must be taken to collection points at the end of their life:

-Municipal waste disposal centres with specific bins for these items of equipment;

-Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All products with this sign must be brought to these collection points.

In non-European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

• CHARGERS:

Mains powered chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F ).

The chargers designed for your phone meet the standard for safety of information technology equipment and office equipment use. They are also compliant with the ecodesign directive 2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.

This device is compatible with the charger, which complies with the following standards relating to the Common Mobile Phone Charger:

-EN301 489-34 V2.1.1 Final Draft (2017-04)

-EN 62684:2018

Radio waves....................................

Proof of compliance with international standards (ICNIRP) or with European Directive 2014/53/EU (RED) is required of all phone models before they can be put on the market. The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive.

THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES.

Your phone	is a	radio transmitter and receiver. It
is designed	not	to exceed the limits for exposure

to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines were developed by an independent scientific organisation (ICNIRP) and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.

Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the ICNIRP guidelines for this device model are:

5033G

Maximum SAR for this model and conditions under which it was recorded

Head SAR	GSM 900 + WLAN 2.4G	0.87 W/kg
Body-worn	GSM 1800 + WLAN 2.4G	1.64 W/kg
SAR

5033F

Maximum SAR for this model and conditions under which it was recorded

Head SAR	LTE Band 20 + WLAN 2.4G	0.91 W/kg
Body-worn	LTE Band 1 + WLAN 2.4G	1.63 W/kg
SAR

During use, the actual SAR values for this phone are usually well below the values stated above. This is because, for purposes of system efficiency and to minimise interference on the network, the operating power of your phone is automatically decreased when full power is not needed for the call. The lower the power output of the phone, the lower its SAR value.

Body-worn SAR testing has been carried out at a separation distance of 5 mm. To meet RF exposure guidelines during body-worn operation, the phone should be positioned at least this distance away from the body.

If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance away from the body.

Organisations such as the World Health Organisation and the US Food and Drug Administration have stated that if people are concerned and want to reduce their exposure they could use a hands-free device to keep the phone away from the head and body during phone calls, or reduce the amount of time spent on the phone.

For more information, you can go to www.alcatelmobile. com.

Additional information about electromagnetic fields and public health are available on the following site: http://www.who.int/peh-emf.

Your phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the phone will be compliant with the guidelines when used with a headset or USB data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 5 mm away from the body.

Please note by using the device some of your personal data may be shared with the main device. It is under your own responsibility to protect your own personal data, not to share with it with any unauthorised devices or third party devices connected to yours. For products with Wi-Fi features, only connect to trusted Wi-Fi networks. Also when using your product as a hotspot (where available), ensure your network security. These precautions will help prevent unauthorised access to your phone. Your product can store personal information in various locations including a SIM card, memory card, and built-in memory. Be sure to remove or clear all personal information before you recycle, return, or give away your product. Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your product’s performance and/or have access to private information including account details, call data, location details, and network resources.

Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains appropriate technical and organisational measures to protect all personal data, for example, against unauthorised or unlawful processing and accidental loss or destruction of or damage to such personal data whereby the measures shall provide a level of security that is appropriate having regard to

-The technical possibilities available;

-The costs for implementing the measures;

-The risks involved with the processing of the personal data, and;

-The sensitivity of the personal data processed.

You can access, review, and edit your personal information at any time by logging into your user account, visiting your user profile or by contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request.

Licences...........................................

microSD logo is a trademark.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under licence. Other trademarks and trade names are those of their respective owners.

Alcatel 5033G/5033F Bluetooth Declaration ID D038401

The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.

This equipment may be operated in all European countries.

This device may be operated without restrictions in any EU member state.

Google, the Google logo, Android, the Android logo, Google Search TM, Google Maps TM, Gmail TM, YouTube, Google Play Store, Google Latitude TM, and Hangouts TM are trademarks of Google Inc.

The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License (the text will show when you touch

Google legal in Settings > System > About phone > Legal information) (1).

You have purchased a product which uses the open source (http://opensource.org/) programmes mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public Licence and Apache Licence.

We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCL Communication Ltd.

You may download the source codes from http:// sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from the internet.

We hereby point out that the end user warranty for infringement IPR is solely limited to the EU/EEA/ Switzerland.

(1) May not be available in all countries.

If and to the extent that the Product is exported, taken with, or used by end customer or end user outside the EU/EEA/Switzerland any responsibility, warranty or indemnification of manufacturer and its suppliers in regard to the Product expires (including any indemnification in regard to infringement IPR).

General information.....................

•Internet address: www.alcatelmobile.com

•Hotline: See the "SERVICES" leaflet that came with your phone or go to our website.

•Manufacturer: TCL Communication Ltd.

•Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong

•Electronic labeling path: Touch Settings > Regulatory & safety or press *#07#, you can find more information about labelling (1).

On our website, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by email to ask any questions you may have.

This radio equipment operates with the following frequency bands and maximum radio-frequency power:

GSM 850/900: 33 dBm

(1) It depends on countries.

GSM 1800/1900: 30 dBm

UMTS B1/2/5/8 (2100/1900/850/900): 24 dBm

LTE 1/3/7/8/20 (2100/1800/2600/900/800): 23 dBm Bluetooth 2.4GHz band: 20 dBm

802.11 b/g/n 2.4GHz band: 20 dBm

• Regulatory information

Hereby, TCL Communication Ltd. declares that the radio equipment type Alcatel 5033G/5033F is in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address: http://www. alcatelmobile.com/EU_doc.

• Additional information

The description of accessories and components, including software, which allow the radio equipment to operate as intended, can be obtained in the full text of the EU declaration of conformity at the following internet address: http://www.alcatelmobile.com/EU_ doc.

Protection against theft (1)

Your phone is identified by an IMEI (phone serial number) shown on the packaging label and in the phone’s memory. We recommend that you note the number the first time you use your phone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your phone is stolen. This number allows your phone to be blocked preventing a third person from using it, even with a different SIM card.

Disclaimer

There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your phone or specific operator services.

TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively. This phone may contain materials, including applications and software in executable or source code form, which is submitted by third parties for inclusion in this phone ("Third Party Materials"). All Third Party Materials in this phone are provided "as is", without warranty of any kind, whether express or implied. The purchaser undertakes

(1)Contact your network operator to check service availability.

that TCL Communication Ltd. has complied with all quality obligations incumbent upon it as a manufacturer of mobile devices and phones in complying with Intellectual Property rights. TCL Communication Ltd. will at no stage be responsible for the inability or failure of the Third Party Materials to operate on this phone or in interaction with any other device. To the maximum extent permitted by law, TCL Communication Ltd. disclaims all liability for any claims, demands, suits or actions, and more specifically – but not limited to – tort law actions, under any theory of liability, arising out of the use, by whatever means, or attempts to use, such Third Party Materials. Moreover, the present Third Party Materials, which are provided free of charge by TCL Communication Ltd., may be subject to paid updates and upgrades in the future; TCL Communication Ltd. waives any responsibility regarding such additional costs, which shall be borne exclusively by the purchaser. TCL Communication Ltd. shall not be held responsible for the lack of availability of any application, as its availability depends on the country and the operator of the purchaser. TCL Communication Ltd. reserves the right at any time to add or remove Third Party Materials from its phones without prior notice; in no event shall TCL Communication Ltd. be held responsible by the purchaser for any consequences of such removal.

1 Your mobile..............................

1.1 Keys and connectors

Headset

connector

Front camera

Volume up/down

Power key

	Back	Recent apps
	Back	button
	button	button
	button	Home button
		Home button
		Micro-USB connector

Back camera

Flash

Back button

•Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc.

Home button

•From any application or screen, touch to return to the Home screen.

•Long press to turn on Google Now. You can get help such as getting directions and restaurant information based on the content detected on the screen.

Recent Apps button

•Touch to open a card view of applications you've worked with recently.

Power key

•Press: Lock the screen/Light up the screen.

•Press and hold: Show the popup menu to select from Restart/Power off/Airplane mode.

•Press and hold the Power key and Volume down key to take a screenshot.

•Press and hold the Power key for at least 10 seconds to force reboot.

Volume keys

•In call mode, adjusts the call volume.

•In Music/Video/Streaming mode, adjusts the media volume.

•In general mode, adjusts the ringtone volume.

•Mutes the ringtone of an incoming call.

•In camera preview mode, press Volume up or down key to take a photo or press and hold to take a burst shot.

1.2 Getting started

1.2.1 Setting up

1Installing or removing the back cover.

2Inserting or removing the microSD card.

3Inserting or removing the SIM card.

5033G

SIM

5033F

SIM1

SIM2

Your phone only supports nano-SIM cards. Do

not attempt to insert other SIM types like mini and micro cards; otherwise this may cause damage to your phone.

Charging the battery

You are advised to fully charge the battery ( ). Charging status is indicated by a percentage displayed on screen. The percentage increases as the phone is charged.

To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc.

1.2.2 Powering on your phone

Hold down the Power key until the phone powers on, unlock your phone (Swipe, PIN, Password or Pattern) if necessary and confirm. The Home screen is displayed.

If you do not know your PIN code or forget it, contact your network operator. Be sure to keep your PIN code safe.

1.2.3 Powering off your phone

Press and hold the Power key until options appear, then select Power off.

1.3 Home screen

You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home button to switch to the Home screen.

2 3

1Status bar

•Status/Notification indicators

•Touch and drag down to open the Notification panel.

4 Google Search bar

•	Touch	2	to enter text search screen
•	Touch	3	to enter voice search screen

5Favorite tray applications

•Enter the application.

•Long press to move or remove applications.

6Enter the App drawer.

Reversible screen

The phone supports the reversible function. From the Home screen, touch to open the App drawer, then touch Settings > Display > Auto-rotate screen to enable the function.

1.3.1 Using the touchscreen

Touch

To access an application, touch it with your finger.

Long press

To enter the available options for an item, long press the item. For example, select a contact in Contacts, long press this contact, an option list will appear.

Drag

Long press an item and drag it to another location.

Slide/Swipe

Slide the screen to scroll up and down the applications, images, and web pages. You can slide the screen horizontally too.

+ 40 hidden pages