Alcatel-Lucent FIRST REFLEXES User Manual

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Alcatel OmniPCX Office

Alcatel First Reflexes TM

Light indicating voice messages received or callback requests.

Warning

The earcap region of this telephone may attract and retain small metallic objects.

Guarantee and clauses

We, Alcatel Business Systems, hereby declare that we assume the Alcatel First Reflexes product to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council.

Any unauthorised modification to the product shall render this declaration of compliance null and void. A copy of the original of this declaration of compliance can be obtained by post from :

Alcatel Business Systems - Technical Services - Approvals Manager 1, route du Dr. Albert Schweitzer - F 67408 Illkirch Cedex - France

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Preprogrammed keys

Access the various mail services.

Access your personal directory.

Hold a three-wayconference.

Be called back autmatically.

Divert your calls to another terminal.

Automatically redial the last number dialled.

Cancel a broker call.

Pick up an incoming call to another telephone.

Installing the programmable key label

A printed label is supplied with the terminal. This should be installed beneath the programmable keys.

1.Insert a flat “ blade ” into the slot (1 slot per key block).

2.Raise the cover.

3.Slide the printed label into position.

4.Replace the cover.

Using your telephone

Making a call

lift the receiver

dial the number

 

for your call

To make an external call, dial the outside line access code before dialling your correspondent's number.

Receiving a call

lift the receiver

Redialling

 

 

 

 

lift the receiver

redial

 

 

Requesting automatic callback if internal number is busy

number busy

 

callback

hang up

Directory

Programming your personal directory

Create your directory using the 10 keys (0 to 9) on the keypad.

lift the receiver

code for function

 

"Customisation"

0 to 9

internal or outside

hang up

 

number to be entered

 

Calling from your personal directory

 

 

 

 

 

 

lift the receiver

directory

 

directory number

 

 

 

 

 

 

required (0 to 9)

Divert your calls to another number

Switching between two calls (Broker call)

Consulting your voice mailbox

 

 

During a conversation, a second call is on hold.

The light indicates that messages have been received.

 

 

To accept the second call:

 

 

Divert your calls to another number

 

 

message

 

 

the first call is on hold

 

broadcasting

 

 

 

 

 

 

code for function

lift the receiver

personal code

 

 

 

 

lift the receiver

number called

Broker call

1: listen to the message again 2: delete the message.

 

 

3: call sender of message.

 

 

Transferring a call

 

4 and 5: select a message.

Diverting your calls to your voice message service

 

6: copy the message.

 

 

During a conversation, to transfer the call to another number.

 

keys "1" to "6"

 

 

 

 

 

 

 

Customising your voice greeting

You can replace the greeting message by a personal message.

lift the receiver

number called

hang up

Activate/disable the personal assistant

 

Three-wayconference

As well as leaving a message in the voice mailbox, the personal assistant directs the caller to an extension number, an outside number, a mobile or the switchboard.

lift the receiver

code for function

personal assistant

 

 

 

"Customisation"

 

 

 

 

 

 

OR

 

 

 

 

 

 

 

 

 

to activate personal

to deactivate personal

apply

assistant

assistant

 

 

 

During a conversation

During a conversation, a second call is on hold.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

call transfer

same key to

 

 

 

 

 

cancel

Voice message service

Initializing your voice mailbox

enter your personal code then light flashes record your name according to

voice guide instructions

lift the receiver

 

code for function

 

voice message

 

 

 

 

 

 

"Customisation"

 

 

service

 

 

 

 

 

recording

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

end of recording

apply

 

OR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to return to the default

hang up

 

 

 

 

 

message

 

 

 

 

 

Customize your terminal

Sending DTMF signals

During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. The function is automatically cancelled when you hang up.

lift the receiver

Adjusting the audio functions

As long as your voice mailbox has not been initialized, personal code is 1515.

during a conversation

"DTMF End-to-End"

same key to cancel

function code

 

Calling a second person during a conversation

During a conversation, to call a second person.

the first call is on hold

dial

cancel second call

Receiving a second call

During a conversation, another person is trying to call you.

the first call is on hold

code for function

“Consultation of call on hold”

Modifying your personal code

Your personal code is used to access your voice mailbox and to lock your telephone.

lift the receiver

code for function

 

options

personal code

 

"Customisation"

 

 

 

 

 

 

 

 

 

 

old code

new code

apply

 

(4 digits)

(4 digits)

 

 

 

 

lift the receiver

code for function

 

"Customisation"

press repeatedly

OR

on

choose ringer

choose volume

hang up