Acer E732Z, E732G, E732ZG, E732 User Manual

eMachines E732/E732G/E732Z/E732ZG

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guides.

Date	Chapter	Updates

II

Copyright

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES	Denotes actual messages that appear
	on screen.
NOTE	Gives bits and pieces of additional
	information related to the current
	topic.
WARNING	Alerts you to any damage that might
	result from doing or not doing specific
	actions.
CAUTION	Gives precautionary measures to
	avoid possible hardware or software
	problems.
IMPORTANT	Reminds you to do specific actions
	relevant to the accomplishment of
	procedures.

NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to local regulations.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

		Table of Contents
System Specifications		1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

System Utilities

29

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Removing BIOS Passwords: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Machine Disassembly and Replacement	43
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.43
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.44
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	45
External Modules Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	46
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	46
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	47
Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	48
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	49
Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	51
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	53
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	53
Removing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	54
Disassembly Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	56
Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	57
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	58
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	59
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	61
Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	62
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	64
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	66

1

Table of Contents
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .68
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .69
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .71
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .74
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .74
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .75
Removing the Camera (CCD) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .77
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .78
Remove the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .79
Removing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .80
Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .82
LCD Module Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .83
Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .83
Replacing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .84
Replacing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .86
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .87
Replacing the Camera (CCD) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .89
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .90
Main Unit Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .93
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .93
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .95
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .97
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .98
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.101
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.103
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.105
Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.106
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.107
Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.109
Replacing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.110
External Module Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.111
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.111
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.113
Replacing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.115
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.115
Troubleshooting	117

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

2

Table of Contents

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Jumper and Connector Locations	137
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.137
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.138
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . .	.139
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.139
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.140
FRU (Field Replaceable Unit) List	141
eMachines E732 series Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 142
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.142
Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	143
eMachines E732 series FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	144
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	152
Model Definition and Configuration	154

eME732 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 eME732G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158 eME732ZG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 eME732Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Test Compatible Components	173
Online Support Information	179
Index	181

3

Table of Contents

4

Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many features:

NOTE: Items denoted with an (*) are only available for selected models.

Operating system

•Genuine Windows® 7 Home Premium 64-bit

•Genuine Windows® 7 Home Basic 64-bit

CPU and chipset

•Mobile Intel® HM55 Express Chipset

eME732

•Intel® Core™ i-350M/i3-370M/i3-380M processor (3 MB L3 cache, 2.26/2.40/2.53 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

eME732G

•Intel® Core i-350M/i3-370M/i3-380M processor (3 MB L3 cache, 2.26/2.4/2.53 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

eME732Z/eME732ZG

•Intel® Pentium® processor P6100/P6200 (3 MB L3 cache, 2/2.13 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

System memory

•Dual-channel DDR3 SDRAM support:

• Up to 4 GB of DDR3 memory, upgradable to 8 GB using two soDIMM modules

Storage

•Hard disk drive

•160/250/320/500/640/750 GB or larger

•Multi-in-1 card reader, supporting:

•Secure Digital™ (SD) Card and MultiMediaCard™ (MMC)

Display

•15.6" HD 1366 x 768 (WXGA) pixel resolution, high-brightness (200-nit), glare

•16:9 aspect ratio

Chapter 1

1

Graphics

•Dual independent display support

•16.7 million colors

•External resolution / refresh rates:

•VGA port up to 2560 x 1600: 60 Hz

•HDMI™ port up to 1920 x 1080: 60 Hz

•MPEG-2/DVD decoding eME732/eME732Z

•Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10

•WMV9 (VC-1) and H.264 (AVC) decoding

•HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support

eME732G/eME732ZG

•ATI Mobility Radeon™ HD 5650 with 1024 MB of dedicated DDR3 VRAM, supporting Unified Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1

•ATI Mobility Radeon™ HD 5470 with 512 MB of dedicated DDR3 VRAM, supporting Unified Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1

•VC-1 and H.264 (AVC) decoding

•Microsoft® DirectX® Video Acceleration (DXVA) application interface (API)

•HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support

Audio

•High-definition audio support with one built-in speaker

•MS-Sound compatible

Optical media drive

•8X DVD-Super Multi double-layer drive:

•Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM

•Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM

Dimensions and weight

•Dimensions

•381 (W) x 253 (D) x 25/34.7 (H) mm (14.96 x 9.9 x 0.98/1.36 inches)

•Weight

•2.6 kg (6.37 lbs.) with 6-cell battery pack

2

Chapter 1

Webcam

•Video conferencing solution, featuring:

• Webcam with 1280 x 1024 resolution

Wireless and networking

•WLAN:

•802.11 b/g/n Wi-Fi CERTIFIED™

•802.11 b/g Wi-Fi CERTIFIED™

•WPAN:

•Bluetooth® 3.0+HS

•LAN: Gigabit Ethernet, Wake-on-LAN ready

Power adapter and battery

•ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes

•Power adapter

•3-pin 65 W AC adapter:

•108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)

•225 g (0.49 lbs.) with 180 cm DC cable

•Battery

•48 Wh 4400 mAh 6-cell Li-ion standard battery pack

•Battery life: 4.5 hours

•ENERGY STAR®

Input and control

•Keyboard

•86-/87-/91-key eMachines FineTip keyboard with international language support

•Touchpad

•Multi-gesture Touchpad, supporting two-finger scroll, pinch, rotate, flip

•Media keys

•Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down

Input and output

•2-in-1 card reader (SD™, MMC)

•Three USB 2.0 ports

•HDMI™ port with HDCP support

•External display (VGA) port

•Headphone/speaker/line-out jack

•Microphone-in jack

•Ethernet (RJ-45) port

•DC-in jack for AC adapter

Chapter 1

3

Options and accessories

•1/2/4 GB DDR3 1066 MHz soDIMM module

•3-pin 65 W AC adapter

•48Wh 4400 mAh 6-cell Li-ion battery pack

Software

•Productivity

•eMachines Power Management

•eMachines Recovery Management

•Adobe® Flash® Player 10

•Adobe® Reader® 9.1

•Google Toolbar™

•Microsoft® Office 2010 preloaded (purchase a product key to activate)

•Microsoft® Office Starter 2010

•Norton™ Online Backup

•Security

•Norton Internet Security™ 2011

•Multimedia

•Corel® WinDVD (for models with Windows® 7 Basic)

•NTI Media Maker™

•Gaming

•WildTangent® (except China, Japan, Hong Kong, Korea)

•Communication and ISP

•Microsoft® Silverlight™

•Skype™

•Windows Live™ Essentials - Wave 3 (Mail, Photo Gallery, Live™ Messenger, Writer)

•Web links and utilities

•eMachines Identity Card

•eMachines Registration

•eMachines Updater

Environment

•Temperature:

•Operating: 41 °F to 95 °F (5 °C to 35 °C)

•Non-operating: -4 °F to -149 °F (20 °C to 65 °C)

•Humidity (non-condensing):

•Operating: 20% to 80%

•Non-operating: 20% to 80%

NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on the model purchased.

4

Chapter 1

System Block Diagram

Chapter 1

5

Your Acer Notebook tour

Top View

1

2

		3		10
		4
		5		9
		6
		7		8
#	Icon		Item	Description
1			Integrated	Web camera for video communication (only for certain
			webcam	models).
2			Display screen	Also called Liquid-Crystal Display (LCD), displays computer
				output (configuration may vary by model).
3			Power button	Turns the computer on and off.
4			Keyboard	For entering data into your computer
5			Touchpad	Touch-sensitive pointing device which functions like a
				computer mouse.
6			Click buttons	The left and right buttons function like the left and right
			(left, and right)	mouse buttons.
7			Microphone	Internal microphone for sound recording.

6

Chapter 1

#	Icon	Item	Description
8		Power indicator	Indicates the computer's power status.
		Battery indicator	Indicates the computer's battery status.
			1. Charging: The light shows amber when the battery is
			charging.
			2. Fully charged: The light shows blue when in AC mode.
		HDD indicator	Indicates when the hard disk drive is active.
		Communication	Indicates the computer’s wireless connectivity device status.
		indicator
9		Palmrest	Comfortable support area for your hands when you use the
			computer.
10		Speaker	Delivers audio output.

Closed Front View

	1		2
No.	Icon	Item	Description
1		Microphone jack	Accepts inputs from external microphones.
		Headphone/	Connects to audio line-out devices (e.g.,
		speaker/line-out	speakers, headphones).
		jack
2		2-in-1 card reader	Accepts Secure Digital (SD), MultiMediaCard
			(MMC).
			Note: Push to remove/install the card. Only one
			card can operate at any given time.

Rear view

			1
No.	Icon	Item		Description
1		Battery bay		Houses the computer's battery pack.

Chapter 1

7

Right View

		1	2	3	4	5	6
No.	Icon	Item					Description
1		USB 2.0 ports		Connect to USB 2.0 devices
				(e.g., USB mouse, USB camera).
2		Optical drive		Internal optical drive; accepts CDs or DVDs.
3		Optical disk access		Lights up when the optical drive is
		indicator		active.
4		Optical drive eject		Ejects the optical disk from the drive.
		button
5		Emergency eject		Ejects the optical drive tray when the
		hole		computer is turned off.
				Note: Insert a paper clip to the emergency eject
				hole to eject the optical drive tray when the
				computer is off.
6		Kensington lock slot		Connects to a Kensington-compatible computer
				security lock.
				Note: Wrap the computer security lock cable
				around an immovable object such as a table or
				handle of a locked drawer. Insert the lock into the
				notch and turn the key to secure the lock. Some
				keyless models are also available.

Left View

		1	2	3		4	5	6
No.	Icon	Item						Description
1		DC-in jack				Connects to an AC adapter.
2		Ventilation slots				Enable the computer to stay cool,
						even after prolonged use.
3		External display (VGA)				Connects to a display device (e.g.,
		port				external monitor, LCD projector).
4		Ethernet (RJ-45) port				Connects to an Ethernet 10/100/1000-
						based network.
5		HDMI port				Supports high-definition digital video
						connections.
6		USB 2.0 port				Connects to USB 2.0 devices (e.g.,
						USB mouse, USB camera).

8

Chapter 1

Base View

1

2

4

3

No.	Icon	Item	Description
1		Battery bay	Houses the computer's battery pack.
2		Battery lock	Locks the battery in position.
3		Ventilation slots	Enable the computer to stay cool, even after
			prolonged use.
4		Battery release	Releases the battery for removal.
		latch

Indicators

The computer has several easy-to-read status indicators.

Icon	Function	Description
	Power	Indicates the computer's power status.
	Battery	Indicates the computer's battery status.
		NOTE: 1. Charging: The light shows amber when
		the battery is charging. 2. Fully charged: The light
		shows green when in AC mode.
	HDD	Indicates when the hard disk drive is active.
	Communication indicator	Indicates the computer’s wireless connectivity
		device status.

Chapter 1

9

Touchpad Basics

The following items show you how to use the touchpad:

•Move your finger across the touchpad (1) to move the cursor.

•Press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.

Function	Left Button (2)	Right Button (3)	Main Touchpad (1)
Execute	Quickly click twice.		Tap twice (at the same speed
			as double-clicking a mouse
			button).
Select	Click once.		Tap once.
Drag	Click and hold, then use		Tap twice (at the same speed
	finger on the touchpad to		as double-clicking a mouse
	drag the cursor.		button); rest your finger on
			the touchpad on the second
			tap and drag the cursor.
Access		Click once.
context menu

NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness.

10

Chapter 1

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has two lock keys which you can toggle on and off.

Lock key	Description
Caps Lock	When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock	When Num Lock is on, the embedded keypad is in numeric mode.
<Fn> + <F11>
Scroll Lock	When Scroll Lock is on, the screen moves one line up or down when you press
<Fn> + <F12>	the up or down arrow keys respectively. Scroll Lock does not work with some
	applications.

Chapter 1

11

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key	Description
Windows key	Pressed alone, this key has the same effect as clicking on the Windows Start button;
	it launches the Start menu. It can also be used with other keys to provide a variety of
	functions:
	< >: Open or close the Start menu
	< > + <D>: Display the desktop
	< > + <E>: Open Windows Explore
	< > + <F>: Search for a file or folder
	< > + <G>: Cycle through Sidebar gadgets
	< > + <L>: Lock your computer (if you are connected to a network domain), or
	switch users (if you're not connected to a network domain)
	< > + <M>: Minimizes all windows
	< > + <R>: Open the Run dialog box
	< > + <T>: Cycle through programs on the taskbar
	< > + <U>: Open Ease of Access Center
	< > + <X>: Open Windows Mobility Center
	< > + <BREAK>: Display the System Properties dialog box
	< > + <SHIFT+M>: Restore minimized windows to the desktop
	< > + <TAB>: Cycle through programs on the taskbar
	< > + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
	<CTRL> + < > + <F>: Search for computers (if you are on a network)
	<CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs on the
	taskbar
	Note: Depending on your edition of Windows, some shortcuts may not function as
	described.

12

Chapter 1

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey	Icon	Function	Description
<Fn> + <F3>		Communication key	Enables / disables the computer's
			communication devices. (Communication
			devices may vary by configuration.)
<Fn> + <F4>		Sleep	Puts the computer in Sleep mode.
<Fn> + <F5>		Display toggle	Switches display output between the display
			screen, external monitor (if connected) and
			both.
<Fn> + <F6>		Display Off	Turns the display screen backlight off to save
			power. Press any key to return.
<Fn> + <F7>		Touchpad toggle	Turns the internal Touchpad on and off.
<Fn> + <F8>		Speaker toggle	Turns the speakers on and off.
<Fn> + <>		Brightness up	Increases the screen brightness.
<Fn> + <>		Brightness down	Decreases the screen brightness.
<Fn> + <>		Volume up	Increases the sound volume.
<Fn> + <>		Volume down	Decreases the sound volume.
<Fn> + <Home>		Play/Pause	Play or pause a selected media file.
<Fn> +<Pg Up>		Stop	Stop playing the selected media file.
<Fn> +<Pg Dn>		Previous	Return to the previous media file.
<Fn> + <End>		Next	Jump to the next media file.

Chapter 1

13

Hardware Specifications and Configurations

Processor

Item

Specification

CPU Type

Intel Arrandale

CPU Package

rPGA 989

Core Logic

Intel Ibex-Peak (HM55)

Core Voltage

0.725–1.4

Processor Specifications

CPU

Bus

Mfg.

Cache

Core

Item

Cores

Speed

P/N

Speed

Tech

Size

Voltage

(GHz)

Ci3350M

2.26 G

2

2.5 GT/s

PGA988

3 M

0.725–

KC.35001.DMP

1.4V

Ci3350M

2.26 G

2

2.5 GT/s

PGA988

3 M

0.725–

KC.35K01.DMP

1.4 V

Ci3370M

2.40 G

2

2.5 GT/s

PGA988

3 M

0.725–

KC.37K01.DMP

1.4 V

PMDP6100

2.00 G

2

PGA988

3 M

KC.61001.DPP

PMDP6200

2.13 G

2

PGA988

3 M

KC.62001.DPP

CPU Fan True Value Table (TJ105)

Fan On (Celsius)	Fan Off (Celsius)	RPM
45	40	2950
55	50	3300
69	62	3650
81	76	3950
93	88	max
Throttling 50%: On= 100°C; OFF=94°C
OS shut down at 105°C; H/W shut down at 105°C
CPU Fan True Value Table (TJ90)
Fan On (Celsius)	Fan Off (Celsius)	RPM
45	40	2950
55	50	3300
69	62	3650
81	76	3950
93	88	max

Throttling 50%: On= 100°C; OFF=94°C

OS shut down at 105°C; H/W shut down at 105°C

14

Chapter 1

System Memory

Item			Specification
Memory controller		Intel Arrandale
Memory size		0MB (no on-board memory)
DIMM socket number		2 sockets
Supports memory size per socket		4 GB
Supports maximum memory size		8 GB
Supports DIMM type		DDR 3 Synchronous DRAM
Supports DIMM speed		1600Mbps/1333Mbps/1066Mbps
Supports DIMM voltage		1.5V +/- 0.075V
Supports DIMM package		204-pin socket 989-pin Micro-FCPGA
Memory module combinations		You can install memory modules in any combinations as long as
		they match the above specifications.
System Board Major Chips
Item			Specification
Core logic		Ibex Peak-M
VGA		Arrandale
		Robson XT & Park XT
		Capilano-Pro & Madison-Pro
LAN		BRM 57780
USB 2.0		Ibex Peak-M
Super I/O controller		Ibex Peak-M
Bluetooth		Ibex Peak-M
Wireless		Ibex Peak-M
PCMCIA		N/A
Audio codec		ALC272X
Card reader		AU6437-GBL
BIOS
Item			Specification
BIOS vendor		InsydeH20
BIOS version		0.06
BIOS ROM type
Features		•
Speaker
Item			Specification
Vendor
Module No.
Power Rating
Output Sound Pressure Level
Response FO
Distortion

Chapter 1

15

Memory Combinations

Slot 1	Slot 2	Total Memory
0MB	512MB	512MB
0MB	1024MB	1024MB
0MB	2048MB	2048MB
0MB	4096MB	4096MB
512MB	512MB	1024MB
512MB	1024MB	1536MB
512MB	2048MB	2560MB
512MB	4096MB	4608MB
1024MB	512MB	1536MB
1024MB	1024MB	2048MB
1024MB	2048MB	3072MB
1024MB	4096MB	5120MB
2048MB	512MB	2560MB
2048MB	1024MB	3072MB
2048MB	2048MB	4096MB
2048MB	4096MB	6144MB
4096MB	512MB	4068MB
4096MB	1024MB	5120MB
4096MB	2048MB	6144MB
4096MB	4096MB	8192MB

NOTE: The memory combinations for slots 1 and 2 can be reversed.

Wireless Module 802.11b/g/Draft-N

Item				Specification
Manufacturer	Foxconn					QMI
Model	43225		HB95BG		HB97	HB97
Supported standards	IEEE 802.11b/g/n				IEEE 802.11b/11g	IEEE 802.11b/g/n
LAN Interface
Item					Specification
LAN chipset			BRM 57780
LAN connector type			RJ-45
LAN connector location			Left side
Features			•	Integrated 10/100/1000BASE-T transceiver
			• Automatic MDI crossover function
			•	10/100/1000BASE-T full-duplex/half-duplex MAC
			• Receive side scaling (RSS) for multicore processors
			• Complies with IEEE 802.3, 802.3u, 802.3ab, and
				802.1p
			• IPv4 and IPv6 large send offload and checksum offload
				(LSO/TCO)
			• Wake on LAN (WOL) support meeting ACPI
				requirements
			• PCI Express CLKREQ# support
			•	Integrated switching regulator

16

Chapter 1

Bluetooth Interface

Item		Specification
Chipset	BT 2.1
	•	Foxconn Bluetooth BRM2070
	•	Foxconn Bluetooth AR3011
	BT 3.0
	•	Foxconn Bluetooth BRM2046
	• Foxconn Bluetooth ATH AR3011
	• Foxconn Bluetooth BRM 2070
Radio Technology	FHSS
Operating Frequency	2402 ~ 2480MHz ISM band
Channel Numbers	79 channels with 1MHz BW
Transmitter Output Power	-6~4dBm output power for class2 operation
Receiver Sensitivity	-75dBm @ 0.1% BER (Max)
Maximum Receiver Signal	-10dBm
Operating Voltage	3.3V+/-0.3V
Interface	USB 2.0
Protocol	BRM2070: BT2.1+EDR; supporting BT3.0+HS after driver upgrade
	AR3011: BT2.1+EDR; supporting BT3.0+HS after driver upgrade
	BRM2046: BT2.1+EDR
	ATH AR3011:
	BRM 2070:
Connector type	BRM2070: JST SM06B-XSRK-ETB (HF)
	AR3011: SM08B-SURS-TF(LF)(SN) JST
	BRM2046: JST SM08B-SURS-TF
	ATH AR3011:
	BRM 2070:

3G Module (Not available with this model)

Item	Specification
Manufacturer
Model
Card Type
Throughput
Supported Services

Hard Disk Drive Interface

Item				Specification
Capacity (GB)	160				250
Vendor &	Seagate ST9160314AS				Seagate ST9250315AS
Model Name	HGST HTS545016B9A300				HGST HTS545025B9A300
	Toshiba MK1665GSX				Toshiba MK2565GSX
	WD WD1600BEVT-22A23T0				WD WD2500BEVT
Bytes per	512
sector
Data heads	2		1		2		3	2
Drive Format

Chapter 1

17

Item					Specification
Disks	1			1		1			2	1
Spindle	5400
speed (RPM)
Performance
Specifications
Buffer size	8 MB
Interface	SATA
Max. Media	300	300			300	300	300		384	300
Transfer Rate
(Mbytes/sec
max.)
Max. Data	1175	875			108544	1175	875		1031	108544
Transfer Rate
(Mbytes/sec)
DC Power
Requirements
Voltage	5V ±5%
tolerance
Hard Disk Drive Interface (continued)
Item					Specification
Capacity (GB)	320					500
Vendor &	Seagate ST9320310AS					Seagate ST9500325AS
Model Name	HGST HTS545032B9A300					HGST HTS545050B9A300
	Toshiba MK3265GSX					Toshiba MK5065GSX
	WD WD3200BPVT-22ZEST0					WD WD5000BEVT-22A0RT0
Bytes per	512
sector
Data heads	3			2	2	4				2
Drive Format
Disks	2	2		1		1	2		2	1
Spindle	5400
speed (RPM)
Performance
Specifications
Buffer size	8 MB
Interface	SATA
Max. Media	300	300		384	300	300	300		384	300
Transfer Rate
(Mbytes/sec
max.)
Max. Data	1175	112000		1273	108544	1175	112000		1031	108544
Transfer Rate
(Mbytes/sec)
DC Power
Requirements
Voltage	5V ±5%
tolerance

18

Chapter 1

Hard Disk Drive Interface (continued)

Item				Specification
Capacity (GB)			640		750
Vendor & Model Name			Toshiba MK6465GSX		Western Digital
			Western Digital		WD7500BPVT-22HXZT1
			WD6400BEVT-22A0RT0
Bytes per sector			512
Data heads			4		4
Drive Format
Disks			2		2
Spindle speed (RPM)			5400
Performance Specifications
Buffer size			8 MB
Interface			SATA
Max. Media Transfer Rate			300
(Mbytes/sec max.)
Max. Data Transfer Rate			1273, 108544		108544
(buffer to/from media)
(Mbytes/sec)
DC Power Requirements
Voltage tolerance			5V ±5%
USB Port
Item				Specification
Chipset		Ibex Peak-M
USB compliance level		USB 2.0
UHCI / EHCI		2 EHCI, 6 UHCI
Number of USB port(s)		3
Location		1 on the left side, 2 on the right side
Serial port function		Ibex Peak-M
control
Audio Subsystem
Item				Specification
Audio Controller		ALC272X
Chipset		On board
Package
Speaker Amplifier
Audio port
Internal		One speaker
Compatibility		•	WLP 3.10
		• EAX 1.0 & 2.0
		•	Direct Sound 3D
		•	I3DL2
Sampling rate		All DACs support independent 44.1k/48k/96k/192kHz sample rateit
External		Mic jack
		Headphone/speaker/line-out jack

Chapter 1

19

Video Interface

Item			Specification
Chipset	Arrandale			Robson XT & Park XT
				Capilano-Pro & Madison-Pro
Package	rPGA 989			962 FCBGA
Interface	LVDS / CRT
Compatibility	1366x768/60Hz(16:9) / 1280x720/60Hz(16:9) / 1024x768/60Hz(4:3) /
	800x600/60Hz(4:3)
Sampling rate	60Hz
Internal microphone	Yes
Internal speaker /	1
quantity
VRAM
Item			Specification
Chipset	Arrandale		Robson XT & Park XT			Capilano-Pro &
						Madison-Pro
Memory size	N/A		512 MB			1 / 2 GB
Interface	PCI-E
HDMI Port
Item			Specification
Compliance level		1.3 compliant
Throughput		Up to 2.5Gbps per lane (250MHz pixel clock)
Number of HDMI port(s)		1
Location		Left side
PCMCIA Port (Not available in this model)
Item			Specification
PCMCIA controller
Supports card type
Number of slots
Access location
Supports ZV (Zoomed Video) port
Supports 32-bit CardBus

20

Chapter 1