Acer A717-72G User Manual

Aspire 7

USER’S MANUAL

2 -

© 2018. All Rights Reserved. Aspire 7

Covers: A717-72G This revision: May 2018

Important

This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

Register your Acer product

1.Ensure you are connected to the Internet.

2.Open the Acer Product Registration app.

3.Install any required updates.

4.Sign up for an Acer ID or sign in if you already have an Acer ID, it will automatically register your product.

After we receive your product registration, you will be sent a confirmation email with important data.

Model number: _________________________________

Serial number: _________________________________

Date of purchase: ______________________________

Place of purchase: ______________________________

Table of contents - 3

TABLE OF CONTENTS

First things first	6
Your guides .............................................	6
Basic care and tips for using your
computer..................................................	6
Turning your computer off...........................	6
Taking care of your computer .....................	7
Taking care of your AC adapter..................	8
Cleaning and servicing................................	8
Your Acer notebook tour	9
Screen view.............................................	9
Keyboard view.......................................	10
Left view ................................................	11
Right view .............................................	12
USB 3.0 information..................................	12
Base view ..............................................	13
Using the keyboard	14
Special keys ..........................................	14
Hotkeys..................................................	15
Windows keys........................................	15
Using the Precision Touchpad	16
Touchpad gestures................................	16
Changing touchpad settings..................	18
Recovery	20
Creating a factory default backup..........	20
Backing up your wireless and LAN
drivers....................................................	22
Restoring your computer .......................	22
Reset this PC and keep my files...............	23
Reset this PC and remove everything ......	24
Using a Bluetooth connection	27
Enabling and disabling Bluetooth ..........	27
Enable Bluetooth and add a device ..........	27
Connecting to the Internet	29
Connecting to a wireless network..........	29
Connecting to a wireless LAN...................	29
Connecting with a cable ........................	32
Built-in network feature .............................	32
Connecting to a cellular network ...........	32
Bluelight Shield	33
Securing your computer	35
Using a computer security lock..............	35
Using passwords ...................................	35
Entering passwords ..................................	36
Fingerprint Reader	37
How to use the fingerprint reader ..........	37
BIOS utility	42
Boot sequence.......................................	42
Setting passwords .................................	42

Power management	43
Saving power.........................................	43
Battery pack	45
Battery characteristics ...........................	45
Charging the battery .................................	45
Optimizing battery life ...............................	46
Checking the battery level.........................	47
Battery-low warning ..................................	47
Traveling with your computer	48
Disconnecting from the desktop ............	48
Moving around.......................................	48
Preparing the computer ............................	48
What to bring to meetings.........................	49
Taking the computer home....................	49
Preparing the computer ............................	49
What to take with you................................	50
Special considerations..............................	50
Setting up a home office ...........................	50
Traveling with the computer...................	51
Preparing the computer ............................	51
What to take with you................................	51
Special considerations..............................	51
Traveling internationally.........................	51
Preparing the computer ............................	52
What to bring with you ..............................	52
Special considerations..............................	52
Universal Serial Bus (USB)	54
USB Type-C port	55
SD card reader	56
Video and audio connectors	57
Connecting a monitor.............................	57
Headphones and microphone................	57
HDMI	58
Frequently asked questions	60
Requesting service ................................	62
Tips and hints for using Windows 10.....	63
How do I get to Start? ...............................	63
How do I turn off my computer?................	63
How do I unlock my computer?.................	63
How do I set the alarm?............................	65
Where are my apps?.................................	66
What is a Microsoft ID (account)?.............	67
How do I check for Windows updates?.....	67
Where can I get more information?...........	67
Troubleshooting.....................................	68
Troubleshooting tips..................................	68
Error messages.........................................	68
Internet and online security	70
First steps on the net .............................	70
Protecting your computer..........................	70
Choose an Internet Service Provider........	70

4 - Table of contents

Network connections.................................	72	Internet security software..........................	74
Surf the Net!..............................................	73

Getting started...

In this section you will find:

•Useful information on caring for your computer and your health

•Where to find the power button, ports and connectors

•Tips and tricks for using the touchpad and keyboard

•How to create recovery backups

•Guidelines for connecting to a network and using Bluetooth

•Information on using Acer’s bundled software

6 - First things first

FIRST THINGS FIRST

We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs.

Your guides

To help you use your Acer notebook, we have designed a set of guides:

First off, the Setup Guide helps you get started with setting up your computer.

The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting.

Once you have connected to the internet, you can download updates for your computer from:

http://go.acer.com/?id=17883

1.The link will open the Acer Support webpage.

2.Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial number, SNID, or product model.

3.From this page you can also download and install the Acer identification utility that will automatically detect your computer’s serial number and SNID and allow you to copy it to the clipboard.

4.Once you have found your product model, any updates, or documents will be listed.

Basic care and tips for using your computer

Turning your computer off

To turn the power off, do any of the following:

•Use the Windows shutdown command: Press the Windows key or select the Windows Start button, select Power > Shut down.

First things first - 7

•Right-click the Windows Start button > Shut down or sign out >

Shut down.

If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following:

•Press the power button.

•Press the sleep hotkey.

•Press the Windows key or select the Windows Start button, select

Power > Sleep.

•Right-click the Windows Start button > Shut down or sign out >

Sleep.

Note

If you cannot power off the computer normally, press and hold the power button for up to ten seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

Taking care of your computer

Your computer will serve you well if you take care of it.

•Only use the adapter provided with your device, or an Acerapproved adapter to power your device.

•Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

•Do not expose the computer to temperatures below 0º C (32º F) or above 50º C (122º F).

•Do not subject the computer to magnetic fields.

•Do not expose the computer to rain or moisture.

•Do not spill water or any liquid on the computer.

•Do not subject the computer to heavy shock or vibration.

•Do not expose the computer to dust or dirt.

•Never place objects on top of the computer.

•Do not slam the computer display when you close it.

•Never place the computer on uneven surfaces.

8 - First things first

Taking care of your AC adapter

Here are some ways to take care of your AC adapter:

•Do not connect the adapter to any other device.

•Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk.

•When unplugging the power cord, do not pull on the cord itself but pull on the plug.

•The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.

Cleaning and servicing

When cleaning the computer, follow these steps:

1.Turn off the computer.

2.Disconnect the AC adapter.

3.Use a soft, moist cloth. Do not use liquid or aerosol cleaners.

If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.

Your Acer notebook tour - 9

YOUR ACER NOTEBOOK TOUR

After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer.

Screen view

1

2

3

	#	Icon Item	Description
	1	Microphone	Internal digital microphone for sound
			recording.
			Web camera for video
	2	Webcam	communication.
			A light next to the webcam indicates
			that the webcam is active.
	3	Screen	Displays computer output.

10 - Your Acer notebook tour

Keyboard view

4

1

2

3

#

Icon Item

Description

For entering data into your computer.

1Keyboard See "Using the keyboard" on page

			14.
		Fingerprint	Fingerprint reader for Windows Hello
	2		and security.
		reader
			(configuration may vary by model).
			Touch-sensitive pointing device.
			The touchpad and selection buttons
			form a single surface.
	3	Touchpad	Press down firmly on the touchpad
			surface to perform a left click.
			Press down firmly on the lower right
			corner to perform a right click.
	4	Power button	Turns the computer on and off.

Your Acer notebook tour - 11

Left view

1

2

3

4

5

6

#

Icon Item

Description

1

Kensington lock

Connects to a Kensington-compatible

slot

security lock.

Connects to an Ethernet 10/100/

2

Ethernet (RJ-45)

1000-based network.

port

Pull the lip down to open the port

fully.

Connects to USB devices that adopt

3

USB Type-C port

the USB Type-C connector. Supports

USB 3.1 Type-C, Gen 1 with transfer

speeds up to 5 Gb/s.

4

HDMI port

Supports high-definition digital video

connections.

USB port with

5

power-off

Connects to USB devices.

charging

Accepts one Secure Digital (SD or

6

SD card reader

SDHC) card.

Only one card can operate at a time.

12 - Your Acer notebook tour

Right view

			1	2	3 4
	#	Icon Item	Description
		Headset/	Connects to audio devices (e.g.,
	1		speakers, headphones) or a headset
		speaker jack
			with microphone.
	2	USB ports	Connect to USB devices.
		Power indicator	Indicates the computer’s power
			status.

Indicates the computer’s battery 3 status.

Battery indicator Charging: The light shows amber when the battery is charging.

Fully charged: The light shows blue when in AC mode.

4						DC-in jack	Connects to an AC adapter.

USB 3.0 information

•USB 3.0 compatible ports are blue.

•Compatible with USB 3.0 and earlier devices.

•For optimal performance, use USB 3.0-certified devices.

•Defined by the USB 3.0 specification (SuperSpeed USB).

Your Acer notebook tour - 13

Base view

1

3

2

	#	Icon Item	Description
	1	Ventilation and	Allows the computer to stay cool.
			Do not cover or obstruct the
		cooling fan	openings.
	2	Speakers	Deliver stereo audio output.
			Simulates removing and reinstalling
	3	Battery reset	the battery.
		pinhole	Insert a paperclip into the hole and

press for four seconds.

14 - Using the keyboard

USING THE KEYBOARD

The keyboard has full-sized keys and a separate numeric keypad, separate cursor, lock, Windows, function and special keys.

Special keys

Your computer’s keyboard includes keys that activate special functions. The function of each key is clearly marked with an icon.

	Icon	Function	Description
			Activates a second function on certain
	Fn	Hotkey for	keys.
		second function	E.g. press the Fn key to activate the F1 to
			F12 keys.
		Sleep	Puts the computer in Sleep mode.
		Airplane mode	Turns on / off the computer's network
			devices.
		Brightness down	Decreases the screen brightness.
		Brightness up	Increases the screen brightness.
			Switches display output between the
		Display toggle	display screen, external monitor (if
			connected) and both.
		Display off	Turns the display screen backlight off to
			save power. Press any key to return.

Touchpad toggle Turns the built-in touchpad on and off.

Keyboard	Turns the keyboard backlight on and off.
backlight toggle
Speaker toggle	Turns the speakers on and off.
Volume down	Decreases the sound volume.
Volume up	Increases the sound volume.

			Using the keyboard - 15
	Icon	Function	Description
	Scr Lk	Scroll Lock	Turns Scroll Lock on or off.
	Num	Numeric Lock	Turns the separate numeric keypad on or
	Lock		off.

Note

It is not necessary to press the Fn key to use the F1 to F12 function keys when starting your computer or when using the BIOS.

To swap the hotkey and special function of the F1 to F12 keys, change the function key setting in the BIOS (to open the BIOS press F2 when starting your computer, then select the Main menu and change Function key behavior to Function keys).

(Specifications vary depending on model.)

Hotkeys

To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination.

Hotkey	Icon					Function	Description
Fn + Delete	Insert					Insert	Turns Insert on or off.
Fn +						Play/Pause	Play or pause a selected media file.
Fn +						Stop	Stop playing the selected media file.
Fn +						Previous	Return to the previous media file.
Fn +						Next	Jump to the next media file.

Windows keys

The keyboard has two keys that perform Windows-specific functions.

Key		Description
	Windows key	Pressed alone it returns to the Start screen
		or to return to the last open app.
	Application key	This key has the same effect as clicking
		the right mouse button.

16 - Using the Precision Touchpad

USING THE PRECISION TOUCHPAD

The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using.

Touchpad gestures

Single-finger slide

Slide a finger across the touchpad to move the cursor.

Single-finger press or tap

Press the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.

Two-finger press

Lightly tap the touchpad with two fingers to perform a 'right click'. In the Start screen, this will toggle the app commands. In most apps this will open a context menu related to the selected item.

Two-finger slide

Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction.

Two-finger pinch

Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture.

Using the Precision Touchpad - 17

Three-finger press

Lightly tap the touchpad with three fingers to open Cortana (if your computer supports Cortana) or open the Search Windows (if your computer does not support Cortana).

Three-finger swipe

Swipe across the touchpad with three fingers.

•Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

•Swipe down to minimize all open windows and show Desktop; swipe upwards to restore the minimized windows.

•Swipe left or right to switch between open windows.

Four-finger press

Lightly tap the touchpad with four fingers to open the

Action Center.

Four-finger swipe

Swipe across the touchpad with four fingers.

•Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

•Swipe down to minimize all open windows and show Desktop; swipe upwards to restore the minimized windows.

The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement.

Note

The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean.

18 - Using the Precision Touchpad

Changing touchpad settings

To change the touchpad settings to suit your personal requirements, please do the following.

1.In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane.

2.Select All settings.

3.Select Devices > Touchpad

4.Now you can adjust the settings to suit your personal needs. You can switch off the touchpad if you prefer to use a mouse. Or you can adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.

Using the Precision Touchpad - 19

20 - Recovery

RECOVERY

If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 59) do not help, you can recover your computer.

This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select

Update & Security and then click Recovery.

Note

Acer Care Center vary depending on model or Operating System.

Important

We recommend that you create a Factory Default Backup as soon as possible. In certain situations a full recovery will require a USB recovery backup.

Creating a factory default backup

Recovery Management allows you to quickly and easily back up your operating system, installed apps and data.

Note

Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger.

Recovery - 21

1.From Start, select Acer then Acer Recovery Management.

2.Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window.

3.Make sure Back up system files to the recovery drive is selected and click Next.

22 - Recovery

4.Plug in the USB drive and wait for the PC to detect the USB drive then click Next.

5.Everything on the drive will be deleted. Click Create to continue.

6.You will be shown the backup progress on the screen.

7.Follow the process until it completes.

8.Unplug the USB drive and label it clearly.

Important

Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

Backing up your wireless and LAN drivers

Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system.

1.From Start, select Acer then Acer Recovery Management.

2.Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select

OK.

Restoring your computer

Recovery Management allows you to quickly and easily restore your computer back to its default status. You can choose to keep your files or remove them before reinstalling Windows.

Recovery - 23

Reset this PC and keep my files

1.From Start, select Acer then Acer Recovery Management.

2.Select the Restore tab and click Get started to Choose an option.

3.Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue.

Important

If you have apps installed on your PC, they will be removed.

24 - Recovery

4.Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.

5.You will be shown the reset progress on the screen. The screen will turn off during the reset process.

6.The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.

7.Follow the process until it completes.

8.When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.

Reset this PC and remove everything

1.From Start, select Acer then Acer Recovery Management.

2.Select the Restore tab and click Get Started to Choose an option.

3.Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and