Acer AR360 F1 User Manual

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AR360 F1 Series

User Guide

Acer AR360 F1 Series

User Guide

Acer AR360 F1

Model Number :

Serial Number:

Purchase Date:

Place of Purchase:

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Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Turning the product off before cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

CAUTION for plug as disconnecting device

Observe the following guidelines when connecting and disconnecting power to the power supply unit:

•Install the power supply unit before connecting the power cord to the AC power outlet.

•Unplug the power cord before removing the power supply unit from the computer.

•If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.

CAUTION for accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power cord from the electrical outlet.

Warnings

•Do not use this product near water.

•Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.

•Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

•Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.

•To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.

•Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, HDD, Optical drive, and even exposure risk from lithium battery pack.

•This product is not suitable for use with visual display workplace devices according to B2 of the German Ordinance for Work with Visual Display Units.

Using electrical power

•This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

•Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.

•If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

•Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.

•This product's power supply is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power supply plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

•Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

•the power cord or plug is damaged, cut or frayed

•liquid was spilled into the product

•the product was exposed to rain or water

•the product has been dropped or the case has been damaged

•the product exhibits a distinct change in performance, indicating a need for service

•the product does not operate normally after following the operating instructions

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

This server must be placed in a restricted access location.

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

Disposal instructions

Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit

http://www.acer-group.com/public/Sustainability/sustainability01.htm.

Mercury advisory

For projectors or electronic products containing an LCD/CRT monitor or display: Lamp(s) inside this product contain

mercury and must be recycled or disposed of according to local, state or federal laws. For more information, contact the Electronic Industries Alliance at www.eiae.org. For lamp-specific disposal information, check www.lamprecycle.org.

Tips and information for comfortable use

Computer users may complain of eyestrin and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.

Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

•numbness, or a burning or tingling sensation

•aching, soreness or tenderness

•pain, swelling or throbbing

•stiffness or tightness

•coldness or weakness

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If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department.

The following section provides tips for more comfortable computer use.

Finding your comfort zone

Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

•refrain from staying too long in one fixed posture

•avoid slouching forward and/or leaning backward

•stand up and walk around regularly to remove the strain on your leg muscles

•take short rests to relax your neck and shoulders

•avoid tensing your muscles or shrugging your shoulders

•install the external display, keyboard and mouse properly and within comfortable reach

•if you view your monitor more than your documents, place the display at the center of your desk to minimize neck strain

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.

Eyes

•Rest your eyes frequently.

•Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.

•Blink frequently to keep your eyes from drying out.

Display

•Keep your display clean.

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•Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.

•Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.

•Eliminate glare and reflections by:

•placing your display in such a way that the side faces the window or any light source

•minimizing room light by using drapes, shades or blinds

•using a task light

•changing the display's viewing angle

•using a glare-reduction filter

•using a display visor, such as a piece of cardboard extended from the display's top front edge

•Avoid adjusting your display to an awkward viewing angle.

•Avoid looking at bright light sources, such as open windows, for extended periods of time.

Developing good work habits

Develop the following work habits to make your computer use more relaxing and productive:

•Take short breaks regularly and often.

•Perform some stretching exercises.

•Breathe fresh air as often as possible.

•Exercise regularly and maintain a healthy body.

Warning! We do not recommend using the computer on a couch or bed. If this is unavoidable, work for only short periods, take breaks regularly, and do some stretching exercises.

Regulations and safety notices

FCC notice

This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the device and receiver.

•Connect the device into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/television technician for help.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. In compliance with FCC regulations, use shielded cables to connect to other computing devices. A duallink cable is recommended for DVI output.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A limits may be attached to this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception.

Caution

Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this computer.

Operation conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: Canadian users

This Class A digital apparatus complies with Canadian ICES-003.

Remarque à l'intention des utilisateurs canadiens

Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.

Compliant with Russian regulatory certification

Notice for Australia

For safety reasons, only connect headsets with a telecommunications compliance label. This includes customer equipment previously labelled permitted or certified.

Notice for New Zealand

1The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.

2This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.

3Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:

aThere shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and

bThe equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt.

4Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.

5This equipment shall not be set up to make automatic calls to Telecom's 111 Emergency Service.

6This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing.

7Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should NOT contact the telecom Fault Service.

8This equipment may not provide for the effective hand-over of a call to another device connected to the same line.

9Under power failure conditions this appliance may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.

Notice: BSMI

Power Supply Unit (PSU) statement

Power supply unit (PSU) redundancy claim ensures that the system may continue to run normally in the event one power supply unit becomes

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inoperable. Under normal operation, both power supplies share the system loading.

Laser compliance statement

The CD or DVD drive used with this computer is a laser product.

The CD or DVD drive's classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT

CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.

Appareil à laser de classe 1

Attention : Radiation laser visible et invisible en cas d’ouverture. Éviter toute exposition aux rayons.

Laserprodukt der Klasse 1

Achtung: Beim Öffnen werden unsichtbare Laserstrahlen freigelegt. Setzen Sie sich diesen Strahlen nicht aus.

Prodotto laser di classe 1

Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai raggi.

Producto láser de Clase 1

Precaución: Cuando está abierta, hay radiación láser. Evite una exposición al haz de luz.

Produto Laser de Classe 1

Precauçăo: Radiaçăo laser invisível quando aberto. Evite exposiçăo ao feixe.

Laserproduct klasse 1

Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal.

Declaration of Conformity for EU countries

Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

List of applicable countries

This device must be used in strict accordance with the regulations and constraints in the country of use. For further information, please contact local office in the country of use. Please see http://ec.europa.eu/enterprise/rtte/ implem.htm for the latest country list.

1 System tour

Overview

External and internal structure Front panel

Rear panel

Internal components Mainboard

2 System setup

Setting up the system Pre-installation requirements

Connecting peripherals Turning on the system

To power on the system: Power-on problems

Configuring the system OS Turning off the system

3 System upgrades

Installation precautions ESD precautions

Pre-installation instructions Post-installation instructions Removal and replacement procedures

Extend the server from the rack Power down the server

Remove the server from the rack Opening the server

Configuring the storage devices Accessing the drive bays

Hard disk drive configuration guidelines Determining drive status

Removing and installing a 2.5” hard disk drive Removing and installing an optical drive

Installing and removing the power supply Power supply failure

Replacing the power supply Replacing a system fan

Replacing the processor and heatsink Removing the heatsink Installing a heatsink

Upgrading the processor

1	Contents

xiv
Upgrading the system memory	51
Installing a memory module:	58
Removing a memory module:	60
Installing an expansion card	61
Installing a SAS card	61
Installing the right riser card	63
Rack installation information	66
System rack installation	67
Vertical mounting hole pattern	69
Installing the system into the rack	70
4 System BIOS	77
Introduction	78
The BIOS setup utility	78
Changing configuration data	78
Main setup	80
Advanced Settings	82
Boot Features	82
Processor & Clock Options	84
Advanced Chipset Control	87
IDE/SATA configuration	91
PCI/PnP configuration	94
Super IO Configuration	95
Hardware Health Configuration	96
ACPI configuration	99
Security Settings	101
System Management Settings	104
Product Information	104
Remote Access Configuration	106
DMI Event Logging	107
Boot Settings	109
Boot Device Priority	109
Hard Disk Drives	110
CD/DVD Drive	110
Exit	111
5 System troubleshooting	115
Resetting the system	116
Initial system startup problems	116
BIOS error beep codes	117
Initial troubleshooting checklist	118
Hardware diagnostic testing	119
Checking the boot-up status	119

Verifying the condition of the storage devices	120
Confirming loading of the operating system	120
Specific problems and corrective actions	121

Appendix A: Server management tools	125
Server management overview	126
RAID configuration utilities	127
Intel onboard SATA RAID Creation	127
Adaptec onboard SATA RAID Creation	128

Appendix B: Rack mount configuration	131
Rack installation information	132
System rack installation	134
Vertical mounting hole pattern	135
Installing the system into the rack	136

Appendix C: Acer Smart Console	141
Using Acer Smart Console	142
Software requirements	142
Accessing Acer Smart Console	143
Acer Smart Console user interface	144
System Information	144
Server Health	145
Configuration	147
Remote Control	157
Launch SOL	159
Virtual Media	160
Maintenance	162
KVM function description	163
Exit	169
Index	171

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1 System tour

2	1 System tour

Overview

The AR360 F1 is a high-performance 1U rack-mount dual-socket server that supports up to two new generations of Intel architecture processors (Intel® Xeon 5500 series and Intel® Xeon 5600 series processors), DDR3 memory technology, PCI Express Gen2 (5.0Gb/s) quad onboard gigabit Ethernet controllers with Intel® I/O Acceleration Technology I/OAT, VT-d and iSCSI boot and integrated BMC management feature.

The AR360 F1 targets medium businesses that require server solution combined with performance, reliability and expandability to support applications such as FTP server, file/printer server, data center, data center and Internet/Intranet server. The AR360 F1 is a flexible and highly reliable rack-mount server that satisfy growing businesses and customers’ needs.

System features and support

•Eight 2.5-inch SAS/SATA hard disk drives.

•Hot-plug redundant system fans

•Dual Intel® Xeon 5500 / 5600 processors

•Eighteen DIMM slots that support a maximum of 192 GB (registered) or 48 GB (unbuffered) memory

External and internal structure

Front panel

The illustration below shows the system front panel.

With 2.5-inch HDD bays

No.

Icon

Component

Optical drive

System ID / status / fault indicator

System ID button

LAN2 activity indicator

LAN1 activity indicator

6	Power button

4		1 System tour

No.	Icon	Component

7		HDD activity indicator

8		Power indicator

9		Hot-plug HDD activity indicator

10		Hot-plug HDD status indicator

11Rack handles

122.5-inch hard disk drive (HDD) bays

Front panel LED indicator status

LED indicator	LED color	LED state	Status

Power	Green	On	S0: Power ON
indicator
indicator	Green	Blinking (1 Hz at	S1: Sleep
	Green	Blinking (1 Hz at	S1: Sleep
		50% duty cycle)

	N/A	Off	S4

	N/A	Off	S5

HDD activity	Amber	Blinking	HDD access
indicator
indicator	N/A	Off	No access
	N/A	Off	No access

LED indicator	LED color	LED state	Status

System ID /	Blue	On	System ID button
status / fault			pressed
indicator
indicator	Blue	Blinking	IPMI-activated system
	Blue	Blinking	IPMI-activated system
			ID

	Red	On	CPU overheat

	Red	Fast Blink (1x/sec)	Fan failure

	Red	Slow Blink (1x/4sec)	Power failure

LAN activity	Green	On	LAN Link / No Access
indicators
indicators	Green	Blinking	LAN Access
(LAN1,	Green	Blinking	LAN Access

LAN2)	N/A	Off	Disconnect / Idle

6	1 System tour

Rear panel

No. Component

1Power supply modules

2PS/2 mouse port

3Server management port (RJ-45) (10/100 Mbps)

4Low-profile PCI Express 2.0 x8 (x8 link) expansion slot

5Full-height PCI Express 2.0 x16 (x16 link) expansion slot

6Flex I/O expansion slot

7System ID indicator

8Gigabit LAN1 - 4 ports (10/100/1000 Mbps)

9Monitor port

10COM port

11USB 2.0 ports

12PS/2 keyboard port

Rear panel LED indicator status

LED indicator	LED color	LED state	Status

System ID LED	N/A	Off	Normal

	Blue	On	System ID button pressed

	Blue	Blinking	IPMI-activated system ID

LAN port LED indicators

LED indicator	LED color	LED state	Status

RJ45 LED (Left)	N/A	Off	No connection or 10 Mbps

	Green	On	100 Mbps

	Amber	On	1000 Mbps

RJ45 LED (Right)	Green	On	Active connection

	Green	Blinking	Transmit/Receive activity

8	1 System tour

Internal components

No. Component

1Hard disk drive bay

2System fan modules

3Memory modules

4PCI riser board bracket assembly

5Mainboard

6Power supply module

Mainboard

The mainboard becomes accessible once you open the system. It should look like the figure shown below.

10	1 System tour

No.	Connector	Description

1	P1-DIMM3A	DDR3 sockets for processor 1
	P1-DIMM3B
	P1-DIMM3C
	P1-DIMM2A
	P1-DIMM2B
	P1-DIMM2C
	P1-DIMM1A
	P1-DIMM1B
	P1-DIMM1C

2	CPU2	Processor 2 socket

3	JPW1	ATX 24-pin power connector

4	JPW2/JPW3	12V 8-pin power connectors

5	FAN1	Chassis fan 1

6	JPI2C	Power supply SMB bus I2C header

7	JPK1	NIC3/NIC4 LED headers

8	FAN 7	CPU2 FAN (Reserved)

9	FAN2	Chassis fan 2

10	FAN3	Chassis fan 3

11	IPMB1/	4-pin/3-pin external BMC I2C header
	JIPMB2

12	FAN 4	Chassis fan 4

13	FAN 5	Chassis fan 5

14	JF1	Front panel control header

15	FAN 6	Chassis fan 6

16	T-SGPIO2	Serial General Purpose Input/Output header 2

No.	Connector	Description

17	T-SGPIO1	Serial General Purpose Input/Output header 1

18	I-SATA0~5	SATA ports
		Note: I-SATA5 is reserved for an installed optical drive.

19	USB 4/5	Front panel accessible USB headers (USB4/5)

20	JL1	Chassis intrusion

21	USB 6	Front panel accessible type A USB connector USB6

22	JTPM	Trusted platform module header (JP8)

23	COM2	Serial port 2 connection

24	SXB3	Left side riser card slot

25	SXB1	Left side riser card slot

26	SXB2	Right side riser card slot

27	UIOP	Left side riser card slot

28	ID	System ID LED

29	LAN3/LAN4	G-bit ethernet ports 3/4

30	LAN1/LAN2	G-bit ethernet ports 1/2

31	COM1	COM1 serial connection

32	IPMI LAN	IPMI dedicated LAN

33	USB 0/1	Back panel USB 0/1

34	KB/MS	PS2 keyboard/mouse

35	USB 2/3	Internal 2-port USB header (USB 2/3) for tape drive

36	COM1	COM1 serial connection

37	JBT1	Onboard battery

38	SP1	Onboard buzzer

12		1 System tour

No.	Connector	Description

39	FAN8	CPU1 FAN (Reserved)

40	CPU1	Processor 1 socket

41	P2-DIMM1C	DDR3 sockets for processor 2
	P2-DIMM1B
	P2-DIMM1A
	P2-DIMM2C
	P2-DIMM2B
	P2-DIMM2A
	P2-DIMM3C
	P2-DIMM3B
	P2-DIMM3A

42	USB7	Front panel accessible USB headers (USB7)

Mainboard jumper settings

No.

Jumper

Description

Default Setting

JBT1

Clear CMOS

Instead of pins, this jumper consists

of contact pads to prevent accidental

clearing of the CMOS contents. To

clear CMOS, disconnect the power

and short the CMOS pads with a

metal object such as a small

screwdriver.

JI2C1/

SMB to PCI-E slots

Off (disable)

JI2C2

JP3

ME Mode Select

Pins 2~3 (disable)

JP5

ME Recovery

Open (normal)

14			1 System tour

No.	Jumper	Description	Default Setting

5	JPB	BMC Enabled	Pins 1~2 (enable)

6	JPG1	VGA Enable	Pins 1~2 (enable)

7	JPL1/	GLAN1/GLAN2	Pins 1~2 (enable)
	JPL2	Enable

8	JPRST1	BMC/PHY Enable	Pins 1~2 (enable)

9	JWD	Watch Dog	Pins 1~2 (reset)

Note: Jumpers not indicated are for test purposes only.

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