2N Omega 48 - StarPoint 500 - manual v2.0, StarPoint 500 User Manual

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2N OMEGA 48

2N StarPoint 500

USER‘S MANUAL

2N StarPoint 500

version 2.0

2N OMEGA 48

2N StarPoint 500

Dear customer,

Congratulations on the purchase of the product 2N StarPoint 500. This new product was developed and manufactured with an emphasis on maximum user value, quality and reliability. It is our desire that the 2N StarPoint 500 should give you complete and long satisfaction.

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2N OMEGA 48

2N StarPoint 500

 

 

CONTENTS

 

1.

Introduction ...................................................................................................................

4

 

1.1

Content of the Package.........................................................................................................

4

 

1.2

Getting Started .....................................................................................................................

4

 

1.3

Accessories ..........................................................................................................................

5

 

1.4

Telephone Description..........................................................................................................

7

2.

Basic Operation .............................................................................................................

9

 

2.1.

Outgoing Calls......................................................................................................................

9

 

2.2.

Incoming Calls....................................................................................................................

12

 

2.3.

During the Call....................................................................................................................

12

 

2.4. Main Menu..........................................................................................................................

13

3.

I would like to..............................................................................................................

15

 

3.1. Set the Programmable Buttons ...........................................................................................

15

 

3.2. Respond to Missed Calls ....................................................................................................

16

 

3.3. Dial a Previously Called Number.........................................................................................

16

 

3.4.

Dial a Previously Calling Number........................................................................................

16

 

3.5.

Reject an Incoming Call ......................................................................................................

16

 

3.6.

Turn Down the Ringing Volume...........................................................................................

17

 

3.7.

Turn Off the Microphone Temporarily – To Prevent the Other Party from Hearing Me..........

17

 

3.8.

Transfer a Call ....................................................................................................................

17

 

3.9. Add a Call to a Conference .................................................................................................

17

4.

Telephone Functions....................................................................................................

18

 

4.1.

Lists of Calls .......................................................................................................................

18

 

4.2.

List of Missed Calls.............................................................................................................

20

 

4.3.

List of Incoming Calls..........................................................................................................

20

 

4.4.

List of Outgoing Calls..........................................................................................................

20

 

4.5.

Internal Telephone Book.....................................................................................................

20

 

4.6.

PBX Services......................................................................................................................

21

 

4.7.

Intercom - TRF ...................................................................................................................

22

 

4.8.

Displaying the System Version............................................................................................

22

5.

Telephone Setup ..........................................................................................................

24

 

5.1. Programmable Buttons Setup .............................................................................................

24

 

5.2.

Description of the buttons ...................................................................................................

28

6.

Important Notices ........................................................................................................

32

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2N OMEGA 48

2N StarPoint 500

1. Introduction

2N StarPoint 500 telephone sets are digital system telephones. The sets (except for 2N StarPoint 500 Entry) feature a two-row display, programmable buttons, loudspeaker function (hands-free), and the option of additional accessories. The telephone sets are available in grey (arctic) or black (anthracite) color versions.

2N StarPoint 500 series types:

2N StarPoint 500 Entry 2N StarPoint 500 Economy, Standard 2N StarPoint 500 Advance

A telephone for common operations 2N StarPoint 500 Entry: a simple digital telephone without display, with 8 programmable buttons, one-way speakerphone (no microphone for hands-free telephony).

A mid-range office telephone 2N StarPoint 500 Economy, Standard: a basic type of digital system telephone with a two-row display and 12 programmable buttons. The Economy model features a one-way speakerphone (no microphone for handsfree telephony); the Standard model features two-way speakerphone function (it is equipped with a microphone for hands-free telephony). The Economy model is not equipped with interfaces for additional accessories (e.g., additional button modules). A managerial telephone 2N StarPoint 500 Advance: The most advanced telephone set of the 2N StarPoint 500 series. It is equipped with a two-row back-lit display, 19 programmable buttons and an interface for additional modules. It is also possible to connect a headset to the telephone set. The set offers a two-way speakerphone function (it is equipped with a loudspeaker and microphone for hands-free operation).

1.1Content of the Package

The telephone set package includes: a telephone set

a telephone cord

User Manual on a CD a quick help card

1.2Getting Started

Unpack the telephone set

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2N OMEGA 48

2N StarPoint 500

Connect the receiver to the telephone set using the twisted cable (from the bottom see the figure below)

Connect the telephone set to your telephone socket using the telephone cord supplied. Note: The 2N StarPoint 500 telephone can only be connected to the dedicated socket.

Button name tags

For automatic name tag creation use the PbX Configuration Tool: on the button settings screen click the “Prepare for printing” button. After clicking this button, the pre-filled out print template will be created automatically.

You can also use the empty template included in the telephone set package to create name tags for the predefined programmable buttons.

For more information on button setup refer to chapter Telephone Setup.

1.3Accessories

The 2N StarPoint 500 telephones can be enhanced with optional user comfort accessories such as additional button modules, headsets, etc. The additional accessories are to be connected from the bottom of the telephone set.

To add more buttons, you can add an assistant console (button KEY module) or an operator console (button BLF module) to your 2N StarPoint 500 Standard and Advance. By connecting these consoles serially you will obtain a large number of additional buttons. All buttons on the consoles can be set up in the same manner as the telephone programmable buttons.

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2N Omega 48 - StarPoint 500 - manual v2.0, StarPoint 500 User Manual

2N OMEGA 48

2N StarPoint 500

Assistant console (KEY module): Operator console (BLF module)

Connecting the button console to the telephone (see the figure below): Attach the console to the telephone set.

Use the connecting cable to connect the telephone with the console

Connect the console power supply cord to the dedicated outlet (on the bottom side) (operator console BLF module only) using the network adapter included in the supply.

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2N StarPoint 500

1.4Telephone Description

You can browse the telephone menus and the telephone lists using the “Forward” and “Back” buttons. The select button is used to select the specific function. The “+” and “-“ buttons are used to change the volume of the call (receiver or loudspeaker). Any change of the volume remains effective during the call; the next call will have the volume set in the telephone menu (or in the environment of the PbX Configuration tool).

 

Types of 2N StarPoint 500 telephones

 

 

 

 

 

 

 

 

Entry

Economy

Standard

Advance

 

 

 

 

 

Display

Two-row

Two-row

Two-row with

backlight

 

 

 

 

 

Programmable

8

12

12

19

buttons

 

 

 

 

Hands-free function

One-way

One-way

Two-way

Two-way

 

 

 

 

 

Additional modules

Yes

Yes

(KEY, BLF)

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2N OMEGA 48

2N StarPoint 500

Telephone display

All 2N StarPoint 500 telephones (except for the Entry model) are equipped with a two-row display. The display contract can be adjusted. For description of the display parameter setup refer to chapter.

Default display status:

For more comfort when using the 2N StarPoint telephone you may tilt the display.

Programmable buttons

2N StarPoint 500 telephones are equipped with buttons, which are userprogrammable in the environment of the PbX configuration tool. The basic setup of the programmable buttons is made after the so-called Hardware RESET if the telephone set was connected to the system and also by the system administrator; the user may adjust the button setting according to his/her needs. For more information see chapter Programmable Buttons Setup.

Basic available functions of the programmable buttons:

Flash (call interruption for transfer,..)

 

Transfer (transfer, intercom to assistant)

 

Hands-free/one-way hands-free

 

Mute (microphone switch-off)

 

Redial / List of outgoing calls

 

List of personal quick-dial numbers

 

List of missed calls

 

DND (rejection of a call to the assistant)

 

 

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2N OMEGA 48

2N StarPoint 500

CONF (connecting a call to a conference)

PARK (parking the call during a call, when idle locking of the telephone set)

Escape (back in the menu, rejecting a call)

Overview of calls

Indicators of the buttons set to quick-dialing internal numbers signals the following statuses:

The subscriber is dialing

the indicator is on

 

 

The subscriber’s telephone is ringing the indicator flashes quickly

 

The subscriber is making a call the indicator is on

 

 

 

 

 

 

Indicator status

 

Button function

Indicated status

 

 

 

 

 

 

Number quick-dialing

The subscriber is

 

 

speaking

 

 

 

 

 

On

 

 

 

 

Hands-free

Hands-free function is

 

 

active

 

 

 

 

 

 

 

 

 

 

 

Back

The key is active

 

 

 

 

 

 

 

 

The

subscriber’s

 

 

Number quick-dialing

telephone

is ringing

Flashing

 

 

(quick flashing)

 

 

 

 

 

 

Microphone off

Microphone off

 

 

 

 

 

 

Missed calls

You have missed calls

 

 

 

 

 

2. Basic Operation

2.1. Outgoing Calls

Pick up the receiver. You will hear the dialing tone.

Dial a number.

If you have the telephone number stored in your or group telephone book the name of the called party will be displayed on your telephone’s display.

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Hands-free

2N OMEGA 48

2N StarPoint 500

The time of the call will be displayed when the called party answers the call:

If the called party is busy you will hear the busy tone and the following message will appear on the display:

You can also dial the number first, and then start the call by picking up the receiver.

If the called party hangs up during the call, the “caller hung-up” message will appear on your display.

To use the hands-free function press the hands-free button (the switching-on of the hands-free function is signaled by the hands-free button indicator) instead of picking up the receiver. To terminate the call press the handsfree button one more time.

Note: If the hands-free button has not been set on your telephone you can press the select button to turn on the hands-free function after having dialed the number.

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