2N OfficeRoute - User Manual, OfficeRoute User Manual

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2N OfficeRoute

USER MANUAL version 1.3

www.2n.cz

1

2N OfficeRoute

Dear customer,

let us congratulate you on having purchased the 2N OfficeRoute system. This new product has been developed and produced in order to provide the maximum utility value, quality and reliability to the user. We hope you will be fully satisfied with the 2N OfficeRoute for a long time.

The manufacturer constantly improves the software contained in the product (the so-called firmware). The technology used therein helps you download the latest firmware version to the 2N OfficeRoute using an ordinary PC anytime. For the latest firmware version see www.2n.cz. We recommend you to apply the latest version to avoid problems that have already been eliminated.

You also find the latest version of the User Manual at www.2n.cz.

Check your delivery for completeness according to the packing list and study this manual carefully before installing this product. The manufacturer shall not be responsible for damage caused by any use of this product in contradiction with the User Manual. The warranty terms and conditions do not apply to damage incurred as a result of gross handling and/or undue storing of the product or violation of the technical parameters included herein.

This manual is very much detailed and includes subsections that are irrelevant for the basic installation purposes as well as subsections referring to other 2N OfficeRoute models. Therefore, pay attention to hints informing you which subsections are necessary for you and which are not.

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2N OfficeRoute

1 Packing List

Please check your 2N OfficeRoute delivery for completeness with the following packing list.

Item

Pieces

 

 

2N OfficeRoute – check the model type according to

 

the order number, see the type label on the gateway

1

back side

 

12V/2,5 A mains adapter

1

 

 

USB cable

1

 

 

ETHERNET cabel

1

 

 

Antenna

1

 

 

Wall mounting holder

1

 

 

Dowels

2

 

 

Screws

2

 

 

Quick user guide

1

 

 

Warranty certificate

1

 

 

Compliance certificate

1

 

 

2N product CD

1

 

 

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2N OfficeRoute

CONTENTS

1

PACKING LIST.................................................................................................

3

2

PRODUCT PRESENTATION..............................................................................

5

 

2.1

HOW TO SAVE TELEPHONE COSTS....................................................................

5

 

2.2

OTHER ADVANTAGES AND APPLICATIONS ..........................................................

6

 

2.3

RF RADIATION SAFETY PRECAUTIONS ...............................................................

6

3

INSTALLATION ...............................................................................................

7

 

3.1

BEFORE INSTALLATION ..................................................................................

8

 

3.2

BRIEF INSTALLATION GUIDE...........................................................................

10

 

3.3

PROPER MOUNTING....................................................................................

11

 

3.4

LAN CONNECTION......................................................................................

13

 

3.5

ANTENNA CONNECTION ...............................................................................

13

 

3.6

GATEWAY POWER SUPPLY ............................................................................

14

 

3.7

SIM CARD INSERTION..................................................................................

15

 

3.8

PC CONNECTION ........................................................................................

15

 

3.9

STATUS INDICATORS ....................................................................................

16

 

3.9.1

Power Indicator .............................................................................

16

 

3.9.2

GSM Indicators ..............................................................................

17

 

3.10

CONSOLE ACCESS .......................................................................................

18

 

3.10.1

Serial console access......................................................................

18

 

3.10.2

Submenus......................................................................................

19

 

3.10.3

Commands and Values ..................................................................

19

 

3.10.4

About Menus… ..............................................................................

20

 

3.10.5

Telnet console access.....................................................................

21

 

3.11

WEB BROWSER ACCESS ...............................................................................

22

 

3.11.1 Survey of Group Bookmarks and Menus .........................................

23

4

NETWORK SETTINGS.....................................................................................

24

5

USER MANAGEMENT ....................................................................................

26

6

TELEPHONY SERVICES ...................................................................................

28

7

ADMINISTRATION.........................................................................................

35

8

STATES&LOGS...............................................................................................

36

9

MESSAGING..................................................................................................

36

10

TECHNICAL PARAMETERS .............................................................................

39

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2N OfficeRoute

2 Product presentation

The 2N OfficeRoute gateways provide direct interconnection of VoIP, GSM and UMTS networks with the support of SIP signalling protocol.

The voice mode, i.e. an outgoing or incoming call, is the basic function of the system. The gateway is equipped with all functions necessary for such use and provides a very high comfort in this mode.

The data mode, i.e. HSPA/EDGE/GPRS data router, gives a possibility to use 2N OfficeRoute as a router, firewall and DNS proxy. It also has a DHCP server functionality. There is also very unique feature – VRRP+ (virtual router redundancy protocol) so it can serve as a back-up route of your internet connectivity.

In addition to voice transmission, 2N OfficeRoute can send and receive short text messages. It is giving you an option to integrate SMS functionality to you email client (i.e. MS Outlook).

2N OfficeRoute contains an inbuilt SIP proxy server and can thus serve as an IP PBX for SIP telephones.

No extra equipment (an external GSM telephone, etc.) is needed for normal operation. All programmable parameters are default-preset in such a manner that you can commence your telephone traffic the moment you connect the Ethernet and supply cables, antenna and SIM card and set the IP parameters.

2.1 How to Save Telephone Costs

You are advised to use the most advantageous tariff of your GSM provider for your UMTS/GSM calls.

You can bar selected numbers or groups of numbers in your gateway. You shall pay nothing for the calls you have barred.

2N OfficeRoute keeps detailed records on all calls. This helps you find out easily why your bill is higher than it should be.

The Least Cost Router is flexible enough to help you set rules for GSM/UMTS/SIP calling at the lowest possible operation costs.

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2N OfficeRoute

2.2 Other Advantages and Applications

2N OfficeRoute integrates the best of all communication technologies.

With the aid of a built-in SIP proxy server you can create a complete VoIP network without additional third party products' costs.

The intelligent routing of incoming calls accelerates the connection of incoming calls and makes calling more comfortable.

An easily recordable DISA voice message function is available.

You can use the conditioned or unconditioned call forwarding function.

You won’t loose any call with internal voicemail and Mobility Extension features.

Unlike mobile telephones, this system does not expose you to the RF electromagnetic field while making calls.

2.3RF Radiation Safety Precautions

!It is prohibited to use any transmitters, including UMTS/GSM devices, in areas where explosives are used, such as quarries.

!A GSM/UMTS devices may affect sensitive lifesaving devices in medical centres.

!In general, any prohibition regarding mobile phones based on RF energy radiation applies to GSM/UMTS devices.

!Where necessary, a 2N OfficeRoute may be installed at a safe distance (in the neighbouring building, e.g.) and an Ethernet cable may be carried from the device gateway to the original building.

!Although 2N OfficeRoute is not intended for aeroplanes, all relevant prohibitions and regulations regarding mobile phones apply to them here.

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2N OfficeRoute

3 Installation

This section shows how to install the 2N OfficeRoute gateway including all accessories.

Here is a survey of what you will find in this section:

What you should know before you start;

Overview of installation steps;

How to choose the right place;

Connection to PC network;

Antenna connection;

Supply mains adapter connection;

SIM card replacement;

PC connection with a USB;

How to read LED statuses.

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2N OfficeRoute

3.1 Before Installation

Before you start installing your 2N OfficeRoute, get familiar with its physical structure, arrangement of connectors and status indicators.

Fig. 1 – Bottom View

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2N OfficeRoute - User Manual, OfficeRoute User Manual

2N OfficeRoute

Fig. 2 – Top View

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2N OfficeRoute

3.2 Brief Installation Guide

Proper mounting – 2N OfficeRoute is designed for suspension on a vertical surface. Fit the holder included in the delivery on a wall and hang the gateway on it. For details on the prescribed working position and other recommendations refer to Subsection 1.

Cable connection – connect the gateway using a patch-cable to the LAN (Local Area Network). For details on proper wiring refer to Subsection.

Antenna connection – connect an internal antenna or an external antenna cable to the SMA antenna connector. Place the external antenna on a place with a good UMTS/GSM signal (refer to Subsection).

Gateway power supply – the delivery includes a mains adapter. Plug in the adapter connector into the gateway and the power adapter into a mains socket (230V/50Hz). The gateway turns on immediately (see Subsection).

SIM card insertion – SIM cards are inserted in holders on the gateway top.

PC connection and initial configuration – a web browser is used for gateway configuration in normal operation. If you have not defined the IP address for the gateway, use the USB cable included in the delivery for initial configuration of the basic parameters or reach OfficeRoute on its default IP address 10.0.0.1.

Setting and monitoring – Having set the basic network parameters (IP address, etc.), you can configure OfficeRoute using a standard web browser (http or https). Configuration options and essential procedures shall be discussed in detail in respective sections.

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2N OfficeRoute

3.3 Proper Mounting

The device is designed for mounting on a vertical surface. For this purpose a wall mounting holder is available. Just fit the holder with dowels and screws to the wall and hang the device.

Fig. 3 – Gateway Holder Wall-Mounting

Fig. 4 – Gateway Holder-Hanging

It is possible to operate this device in another working position (e.g. on a desk) for a short time only, for example in servicing centres for quick testing purposes.

The allowed working temperature and relative humidity ranges are included in Section bellow.

Exceeding the recommended operating temperature values need not affect the gateway function immediately but may result in more rapid ageing and lower reliability.

The device is intended for indoor use. It may not be exposed to rain, flowing water, condensed moisture, fog, or mist.

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2N OfficeRoute

The device may not be exposed to aggressive gas, acid vapours, solvents, etc. or aggressive liquids, during cover cleaning, for example.

The device is not designed for high-vibration environments, e.g. means of transport, machine rooms, etc.

Free space has to be left under and over the device for cables and agitated air to remove operational heat.

Install the device on a place with a good UMTS/GSM signal.

A misplacement of the GSM/UMTS device or its antenna near television, broadcasting or similar RFsensitive devices may exercise an adverse effect upon their function.

Being a source of RF energy emission, the device antenna should not be located close to human bodies. The hazard is higher than with mobile telephones because the device is usually used by many people and thus employed more often.

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