2N Analogue UMTS gateway 2N SmartGate UMTS - Manual, 1699 v1.1.0 User Manual

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2N®

SmartGate UMTS

UMTS + GSM gateway

User guide

Version

1.1.0

www.2n.cz

 

 

 

 

 

 

The 2N TELEKOMUNIKACE a.s. joint-stock company is a Czech manufacturer and supplier of telecommunications equipment.

The product family developed by 2N TELEKOMUNIKACE a.s. includes UMTS/GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades. At present, we export our products into over 120 countries worldwide and have exclusive distributors on all continents.

2N® is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other names mentioned herein are registered trademarks and/or trademarks or brands protected by law.

2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...“.

Declaration of Conformity

2N TELEKOMUNIKACE a.s. hereby declares that the 2N® EasyRoute product complies with all basic requirements and other relevant provisions of the 1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz.

2N TELEKOMUNIKACE is the holder of the ISO 9001:2000 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.

Table of Contents

1. Product Overview.............................................................

7

1.1

Product Description...................................................................................................

8

 

Basic Features.............................................................................................................

8

 

Advantages of 2N® SmartGate UMTS use...................................................................

8

 

Safety Precautions.......................................................................................................

9

1.2

Changes ...................................................................................................................

10

1.3

Terms and Symbols Used........................................................................................

11

 

Manual Symbols ........................................................................................................

11

 

Future functions .........................................................................................................

11

2. Description and Installation...........................................

13

2.1

Description...............................................................................................................

14

 

Telephone Line Tones – Operational Tones ...............................................................

15

 

Telephone Line Tones – Programming Mode .............................................................

16

2.2

Before You Start.......................................................................................................

17

 

Product Completeness Check ....................................................................................

17

 

Installation requirements ............................................................................................

17

2.3

Mounting ..................................................................................................................

19

 

External Antenna Connection.....................................................................................

19

 

SIM Card Installation..................................................................................................

19

 

Power Supply Connection ..........................................................................................

19

2.4

Telephone line connection ......................................................................................

21

 

DialThru gateway – basic connection .........................................................................

21

 

Gateway for extension line of PBX .............................................................................

21

 

Gateway for trunk line of PBX.....................................................................................

21

 

Gateway for both, trunk and extension, lines of PBX...................................................

21

2.5

SMS Sending Input Connection ..............................................................................

22

3. Configuration 2N® SmartGate UMTS ............................

23

3.1 2N® SmartGate UMTS parameters configuration ....................................................

24

PC Connection...........................................................................................................

24

2N® SmartGate UMTS Parameter Programming ........................................................

24

Telephone Line based Programming..........................................................................

24

PC based Programming.............................................................................................

25

Further Data Handling Options...................................................................................

26

Monitoring..................................................................................................................

28

Firmware Upgrade .....................................................................................................

28

3.2 Table of Parameters.................................................................................................

30

Telephone interface FXS parameters .........................................................................

30

 

 

Telephone interface FXO parameters.........................................................................

35

 

 

FXS routing table parameters.....................................................................................

38

 

 

FXO routing table parameters ....................................................................................

41

 

 

UMTS/GSM routing table ...........................................................................................

44

 

 

SMS Sending Input Parameters .................................................................................

47

 

 

GSM & SIM Parameters.............................................................................................

47

 

 

Service Parameters....................................................................................................

49

 

 

Initialization................................................................................................................

50

 

 

Security Parameters...................................................................................................

51

4.

Function and Use ...........................................................

53

 

4.1

Voice function ..........................................................................................................

54

 

 

DialThru gateway .......................................................................................................

54

 

 

Gateway for extension line of PBX .............................................................................

55

 

 

Gateway for trunk line of PBX.....................................................................................

56

 

 

Configuration of network services...............................................................................

58

 

 

Call forwarding...........................................................................................................

58

 

 

Call waiting ................................................................................................................

60

 

 

Call hold.....................................................................................................................

61

 

4.2

SMS Sending Input ..................................................................................................

62

 

4.3

Data connection using USB.....................................................................................

63

 

 

Connection to internet–Sierra Wireless module version ..............................................

63

 

 

Connection to internet – Simcom module version .......................................................

64

 

4.4

SIM Card PIN protection ..........................................................................................

66

 

 

PIN Entering by PCManager ......................................................................................

66

 

 

PIN Entering via Telephone Line ................................................................................

66

 

 

Automatic PIN Entering..............................................................................................

67

5.

Technical parameters.....................................................

69

 

5.1

Technical Parameters ..............................................................................................

70

 

 

Product versions ........................................................................................................

70

 

 

Sierra UMTS/GSM .....................................................................................................

70

 

 

Simcom UMTS/GSM..................................................................................................

71

 

 

Power Supply.............................................................................................................

72

 

 

Battery backup (optional) ...........................................................................................

72

 

 

Telephone Interface FXS (for PBX external line or phone set) ....................................

72

 

 

Telephone Interface FXO (for PBX extension line)......................................................

73

 

 

Dial thru parameters...................................................................................................

73

 

 

SMS Sending Input ....................................................................................................

73

 

 

Data Interface ............................................................................................................

73

 

 

Others........................................................................................................................

74

6.

Supplementary Information ...........................................

75

 

6.1

Regulations and directives......................................................................................

76

6.2

Troubleshooting.......................................................................................................

77

6.3

List of Abbreviations................................................................................................

79

6.4

General Instructions and Cautions .........................................................................

81

 

Electric Waste and Used Battery Pack Handling.........................................................

82

1 Product

Overview

In this section, we introduce the 2N® SmartGate UMTS product, outline its application options and highlight the advantages following from its use. This chapter also includes safety instructions.

Here is what you can find in this section:

nProduct Description

nManual changes description

nAbbreviations, Terms and Pictograms Used.

7

Product Description

 

1.1

1.1 Product Description

Basic Features

nThe primary purpose of 2N® SmartGate UMTS is to transmit voice between UMTS/GSM network and attached phone terminals. You can connect terminal with FXO interface (trunk line of PBX, phone set, answering machine etc.) to FXS interface on 2N® SmartGate UMTS (connector with phone icon) and terminal with FXS interface (extension line of PBX) to FXO interface on 2N® SmartGate UMTS (connector with crossed out phone icon).

nYou can establish data connections (HSPA, UMTS, EDGE, GPRS, CSD) and send/receive SMS using 2N® SmartGate UMTS in combination with a PC and appropriate software.

nYou can send an SMS to a pre-programmed number using the SMS sending input.

nVersion of SmartGate UMTS with Battery backup allows the function in case of power failure.

Advantages of 2N® SmartGate UMTS use

nCall cost cutting – the calls are routed to UMTS/GSM or analog network according to their number prefix. Route all UMTS/GSM calls from PBX to 2N® SmartGate UMTS to save a lot on PSTN – UMTS/GSM calls.

nEasy installation – you can easy program 2N® SmartGate UMTS as you need with enclosed SW.

nYou get all you need in the delivery – your 2N® SmartGate UMTS delivery contains all you need to operate the system (the power supply adapter, telephone cables, PC serial cable, SMS input connector, CD-ROM with software).

nSolution for sites without telephone lines – such as mountain chalets, exhibitions, conferences, etc.

nDialThru technology – all your calls will be routed most cost-effective way.

nME – Mobility Extension – you newer miss an incoming call from analog network. Incoming call will ring on connected phone and on your mobile phone too.

nCLIP - 2N® SmartGate UMTS is equipped with the FSK-based CLIP feature, so if a terminal capable of receiving the CLIP is used you know the caller‘s number.

nSMS sending input – simply send an SMS to a pre-programmed number by closing the contact. Recommended for easy supervision, simple securing, etc.

nRadiation hazard minimization – you are not exposed to a direct effect of the antenna RF electromagnetic field while telephoning as opposed to mobile telephones.

8

Product Description

 

1.1

Safety Precautions

Do not switch on 2N® SmartGate UMTS in the vicinity of medical apparatuses to avoid interference. The minimum distance of the antenna and pacemakers should be 0.5m.

Do not switch on 2N® SmartGate UMTS aboard of a plane.

Do not switch on 2N® SmartGate UMTS near petrol stations, chemical facilities or sites where explosives are used.

Any mobile telephone use prohibition based on RF energy radiation applies to 2N® SmartGate UMTS too.

2N® SmartGate UMTS may disturb the function of TV sets, radio sets and PCs.

Warning! 2N® SmartGate UMTS contains components that can be swallowed by small children (SIM card, antenna, etc.).

The voltage value mentioned on the adapter may not be exceeded. If you connect 2N® SmartGate UMTS to another power supply, make sure that the voltage value is in the acceptable range.

When your 2N® SmartGate UMTS comes to the end of its operational life, dispose of it in accordance with applicable regulations.

9

Changes 1.2

1.2 Changes

Manual

Amendments to Earlier Versions

Version

 

1.0.0

The User Manual for SmartGate UMTS.

1.0.1

Corrected errors in text

1.0.2

US version included

1.1.0

Version with module SIM5320 added

Caution

nThe manufacturer continuously meets customer requirements by improving the firmware. For the latest 2N® SmartGate UMTS processor firmware, programming tool and User Manual see www.2n.cz.

nFor a detailed description of the 2N® SmartGate UMTS firmware upgrade refer to the section devoted to the PC programming tool.

10

Terms and Symbols Used

 

1.3

1.3 Terms and Symbols Used

Manual Symbols

Safety

nAlways abide by this information to prevent persons from injury.

Warning

nAlways abide by this information to prevent damage to the device.

Caution

nImportant information for system functionality.

Tip

nUseful information for quick and efficient functionality.

Note

nRoutines or advice for efficient use of the device.

Future functions

Grey marked text in this document specifies functions of 2N® SmartGate UMTS , which will be supported in the future.

11

 

2

 

Description and

 

 

Installation

 

 

 

 

This section describes the2N® SmartGate UMTS product and its installation.

Here is what you can find in this section:

nProduct Description

nBefore You Start

nMounting

nTelephone line connection

nSMS Sending Input connection

13

2N Analogue UMTS gateway 2N SmartGate UMTS - Manual, 1699 v1.1.0 User Manual

Description 2.1

2.1 Description

Packing of 2N® SmartGate UMTS contains UMTS/GSM gateway in white plastic cover, power supply, antenna and cables for connecting phone interfaces and PC

2N® SmartGate UMTS’s status is indicated by LED diodes on its front side. All possible states are described in the following figure.

Figure 2.1

2N® SmartGate UMTS LED indicators

Signal strength/baterry indicator

Steady state – signalization of signal strenght

FXS line off hook – signalization of battery state (battery backup type only)

Figure 2.2

2N® SmartGate

UMTS Connectors

Power supply

Light blue 2N® SmartGate UMTS is powered from the grid.

Light yellow 2N® SmartGate UMTS is powered from the battery.

Flashes 1x in 2s HW error, contact the manufacturer

No light HW error, contact the manufacturer

UMTS/GSM network

 

Light blue

Registered to UMTS/GSM

 

Flashes:

 

 

 

 

 

 

 

 

1x in 1s

not registered, SIM card inserted

 

 

 

 

 

 

 

1x in 3s

not registered,

 

 

 

 

 

 

 

 

SIM card not inserted

 

 

 

 

 

 

 

4x quickly

enter your PIN

 

 

 

 

 

 

 

8x quickly

enter your PUK

 

 

 

 

 

 

 

Quickly continuously

 

 

 

 

 

 

 

 

All functions are blocked. Your

 

 

 

 

 

 

 

 

SIM doesn’t correspond to the

 

 

 

 

 

 

 

 

operator lock.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data

device connected to PC

 

 

 

 

No light

no data transmission

 

Light yellow

data transmission

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Telephone line

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No light

Standby

Orange for FXS interface:

Flashes quickly

line off-hook or ringing

Light

call FXS - UMTS/GSM

Green for FXO interface:

Flashes quickly

line off-hook or ringing

Light

call FXO - UMTS/GSM

Alternately oragne and green:

Quickly

ringing from FXO is connected to

 

FXS interface

Slowly

call FXS - FXO

Switch

Power

USB

SIM

Telephone line

Telephone line

SMS connector

ON/OFF

supply

(USB B)

 

FXS interface

FXO interface

SMS sending input

 

connector

 

 

(RJ 12, 6/2)

(RJ 12, 6/2)

 

 

(DC Jack 2.1

 

 

 

 

 

 

mm)

 

 

 

 

 

14

Description 2.1

Telephone Line Tones – Operational Tones

The UMTS/GSM gateway sends tones to the telephone line to indicate the line status. The tone frequency is 425 Hz in initial setting. Frequency is programmable; it is possible to set up double frequency tones.

Dial tone

ncontinuous or morse A

n2N® SmartGate UMTS is ready to receive dialing.

Ringing tone

nOnly

nThe called subscriber's telephone is ringing.

nThe UMTS/GSM network or connected PBX transmits this tone. For connection to UMTS/GSM network is possible to generate this tone in Gateway according to setting. This tone is generated till the UMTS/GSM network starts to transmit Ringback tone.

Busy tone

n, programmable cadency

In case of call routing to UMTS/GSM network 2N® SmartGate UMTS generate busy tone in any of the following cases:

nThe SIM card has not been installed.

n2N® SmartGate UMTS is not registered to UMTS/GSM network.

n2N® SmartGate UMTS is registered into a foreign network but roaming is disabled.

nThe called subscriber line is busy.

nThe called subscriber hangs up (disconnection).

nThe called number has too many digits (more than 30).

nThe called number is barred.

In case of call routing to SmartGate UMTS’s FXO interface 2N® SmartGate UMTS generate busy tone in any of the following cases:

nLine is not connected. There is no current on the line.

nThe called number has too many digits (more than 30).

nThe called number is barred.

nIf the called subscriber line is busy or called subscriber hangs up, busy tone is generated by PBX.

15

Description 2.1

Dialing end signaling

nOnly

nDialing reception has been terminated. Connection is being established.

PIN tone

n

nEnter the PIN code.

nThis tone is transmitted upon power up if the PIN has to be entered manually.

PUK tone

n

nEnter the PUK code.

nThis tone is transmitted upon repeated wrong PIN entering attempts. SIM card is blocked.

Telephone Line Tones – Programming Mode

Tones confirming/refusing the values entered are transmitted during telephone line based programming. Each tone has a different melody.

Confirmation

n

nConfirms that the service password or parameter number entered is correct and has been accepted.

Refusal

n

nIncorrect parameter number;

nIncorrect parameter value

nTransmitted when a parameter is cancelled with a .

Saving

n

nParameter value entered is correct and has been saved

16

Before You Start

 

2.2

2.2 Before You Start

Product Completeness Check

Check the product for completeness before installation please:

n1× 2N® SmartGate UMTS

n1× Magnetic Antenna with coax cable

n1× Supply adapter

n2× Telephone Cable

nPC-connection USB cable

n1× SMS sending input connector

n2× Dowel

n2× Screw

nCD-ROM with User Manual and software1)

n1× Quick Installation Guide

Note

n1) Enclosed software:

2N® SmartGate PCManager

2N® SmartGate SMS gateway for easy SMS sending and receiving 2N® SmartGate UMTS Driver for PC

User Manual in PDF format

Installation requirements

n 2N® SmartGate UMTS is designed for vertical mounting on suspension holes (use the mounting pattern). This position is the best for signal reception because a vertical antenna is used. 2N® SmartGate UMTS can be operated in the horizontal position too where the UMTS/GSM signal is good.

nInstall 2N® SmartGate UMTS with respect to the UMTS/GSM signal strength – check the signal strength using the PCManager.

nPlace 2N® SmartGate UMTS out of range of sensitive devices and human bodies for electromagnetic interference reasons.

nFor the allowed range of operating temperatures refer to the “Technical Parameters”.

n2N® SmartGate UMTS can disturb other telecommunication systems. Place phone lines and connected terminals and PBX’s faraway from antenna.

nIt is impossible to operate 2N® SmartGate UMTS on sites exposed to direct solar radiation or near heat sources.

17

Before You Start

 

2.2

n2N® SmartGate UMTS is designed for indoor use. It may not be exposed to rain, flowing water, condensed moisture, fog, etc.

n2N® SmartGate UMTS may not be exposed to aggressive gas, acid vapours, solvents, etc.

n2N® SmartGate UMTS is not designed for environments with high vibrations such as means of transport, machine rooms, etc

Caution

nCheck that you have everything needed for 2N® SmartGate UMTS startup (SIM card, analogue phone set or FXO port of PBX, eventually PC etc.)

18

Mounting 2.3

2.3 Mounting

External Antenna Connection

Screw the antenna cable into the SMA antenna connector.

Caution

nTighten the antenna connector gently with your hand – never use wrenches!

Note

nFor the best signal level fix the antenna in vertical position.

nUse signal strength indicator to find best place for antenna.

SIM Card Installation

Slot for SIM card is placed on the connector panel. Insert the SIM card to the slot with contacts oriented to the front panel. Make sure that the card is locked properly.

Cautions

nMake sure that the UMTS/GSM provider’s SIM card is compatible with the UMTS/GSM network supported by your 2N® SmartGate UMTS version.

nSelect the required UMTS/GSM provider and SIM card services, such as call forwarding, call barring, preferred networks, SMS service centre, etc. in your mobile phone before inserting your SIM card in

2N® SmartGate UMTS.

Power Supply Connection

2N® SmartGate UMTS is fed with 10-16V DC. Where a source other than the included power supply adapter is used, the voltage range and polarity have to be maintained. See technical parameters.

2N® SmartGate UMTS with battery option allows to support functionality in case of power failure. For backup use four pieces of accumulators NiMh size AA. These accumulators are not part of delivery. Put the accumulators to the battery holder on the bottom side under the cover prior to installation. Polarity of accumulators is marked inside of the battery space.

Warning

nDo not activate the power supply until the antenna is connected to 2N® SmartGate UMTS to avoid the UMTS/GSM module damage.

19

Mounting 2.3

nFor backup use only suggested type of accumulators NiMh size AA. Only this type of storage batteries is permitted for use!.When another type of batteries is used, there is a danger of damage of device or even explosion!

nThe battery should never be placed in municipal waste. Please check local regulations for disposal of batteries.

20

Telephone line connection

 

2.4

2.4 Telephone line connection

DialThru gateway – basic connection

Phone set is normally connected to extension line of PBX. Wire up 2N® SmartGate UMTS between phone set and PBX. Link extension line of PBX to FXO interface and phone set to FXS interface on SmartGate UMTS.

If FXO interface of 2N® SmartGate UMTS is connected directly to PSTN, you can connect only equipment that is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC to FXS port.

Gateway for extension line of PBX

Link free extension line of your PBX to FXO interface on SmartGate UMTS. FXS interface remains unconnected.

Gateway for trunk line of PBX

Link free trunk line of your PBX to FXS interface on SmartGate UMTS. Program PBX to route all UMTS/GSM calls to SmartGate UMTS. Incoming calls from UMTS/GSM network will be routed to PBX.

You can connect a standard telephone, answering machine or any other FXO-interface terminal to SmartGate UMTS. Outgoing calls from phone will be routed to UMTS/GSM network, incoming calls from UMTS/GSM will ring on the phone.

2N® SmartGate UMTS is equipped with the FSK-based CLIP and so it is advantageous to connect a terminal that is able to display or process the CLI. You must activate the function on SmartGate UMTS.

Tip

n2N® SmartGate UMTS is equipped with the FSK-based CLIP and so it is advantageous to connect a terminal that is able to display the CLIP.

Gateway for both, trunk and extension, lines of PBX

2N® SmartGate UMTS is very flexible thanks to his three routing tables. You can connect trunk and extension lines of one PBX to proper connectors on SmartGate UMTS. You can program the complex as follows: outgoing calls from PBX will be routed through trunk line to UMTS/GSM network. Incoming calls from UMTS/GSM will be routed to extension line of PBX. This configuration is suitable for PBX’s with no capability of dial-in on trunk lines.

21

SMS Sending Input Connection

 

2.5

2.5 SMS Sending Input Connection

You have got a special connector for easy connection to SmartGate UMTS. The connector is equipped with screwing clamps to connect wires from a switching contact (device to be monitored). The other connector end can be connected to the respective 2N® SmartGate UMTS panel connector.

The input is designed for the contact of relay connected between the input pins. The input is activated by contact closing (pin interconnection).

A transistor switch or logic signal can be used too. The pin near the telephone line connector is connected to GND of the device the second one is active. Please, respect the loop current polarity. There is over-voltage protection up to +12V DC there.

22

3 Configuration

2N® SmartGate

UMTS

This section describes configuration of the product 2N® SmartGate UMTS.

Here is what you can find in this section:

nPC Connection to 2N® SmartGate UMTS

n2N® SmartGate UMTS Parameter Programming

nTable of Parameters

7

23

2N® SmartGate UMTS parameters configuration

 

3.1

3.12N® SmartGate UMTS parameters configuration

PC Connection

You have got a USB cable for PC connection.

Caution

nMake sure that a longer cable works properly to avoid errors at high transmission rates.

2N® SmartGate UMTS Parameter Programming

Most of SmartGate UMTS’s parameters have such default values that meet most users’ demands and need not be changed. Usually you have to program routing tables according to 2N® SmartGate UMTS usage. There are two possibilities how to program SmartGate UMTS:

nUse phone line and DTMF programming from connected phone set. This is not applicable for all parameters

nUse a PC with the PCManager installed. Using this way all parameters supported by 2N® SmartGate UMTS can be programmed.

Telephone Line based Programming

1.

Hook off the telephone, you can hear the dial tone or the busy tone, and the

 

Line LED starts flashing.

 

 

2.

Enter the service password (12345 by default, can be changed) with the

 

DTMF; to cancel a wrong password hang up before sending the

character.

 

To confirm password enter a

.

 

3. If you have entered a correct password, you hear the confirmation tone. If not, the dialed number may be sent to the UMTS/GSM network as a call. To prevent this, hang up when you do not hear the confirmation tone.

4.2N® SmartGate UMTS shall remain in the programming mode until hang-up.

5.Enter the number of the parameter to be programmed and press a . If the parameter number is correct, you can hear the confirmation tone, if not, you get the refusal tone and can re-enter the parameter number.

6.When the parameter number is confirmed, enter the allowed parameter value

and press a . If the parameter value is in the allowed range, you can hear the saving tone, if not, you get the refusal tone. You can enter another parameter number in either case.

24

2N® SmartGate UMTS parameters configuration

 

3.1

Numeric parameters are programmed using numbers in units included in the parameter description. The step for setting must be respected. For parameters with different setting are values defined in the parameters description (in parenthesis).

To cancel any programming step in the programming mode, press a . Having done

so, you can hear the refusal tone and can enter a new parameter number. Parameters are saved when the saving tone is transmitted. Hang up to quit programming.

During phone line programming mode is the LED ‘UMTS/GSM Network’ showing the signal strenght

Example:

 

 

Dial

Confirma on

Descrip on

 

 

Password entering, OK

 

 

Transmission volume parameter, OK

 

 

Set to medium level, saved

 

 

Non-existent parameter number, refusal

PC based Programming

Figure 3.1

Basic screen of SmartGate UMTS PC Manager+

For programming, connect 2N® SmartGate UMTS to a PC with a USB cable and make sure that the 2N® SmartGate UMTS PCManager is installed. Programming is intuitive and easy. All items and parameters are accompanied with texts hints - just point at anything with the mouse cursor.

2N® SmartGate UMTS data uploading and storing, including firmware upgrade, are executed in a special mode, in which 2N® SmartGate UMTS waits for about 3s after power up (all LEDs are on). If instructed so by the PCManager during this timeout, 2N® SmartGate UMTS remains in this mode as long as it is necessary. If 2N® SmartGate UMTS is not reset after the PCManager is terminated, switch the system off and on again.

Data PCManager+ handling setup

Language selection

Programming tables

Monitoring

25

+ 58 hidden pages