2N Analogue GSM gateway 2N EasyGate PRO - Manual, 1749 v1.03, EasyGate Pro User Manual

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2N® EasyGate Pro

Mobile network gateway

User Manual

Version 1.03

www.2n.cz

The 2N TELEKOMUNIKACE a.s. joint-stock company is a Czech manufacturer and supplier of telecommunications equipment.

The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades. At present, we export our products into over 120 countries worldwide and have exclusive distributors on all continents.

2N® is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other names mentioned herein are registered trademarks and/or trademarks or brands protected by law.

2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...“.

Declaration of Conformity

2N TELEKOMUNIKACE a.s. hereby declares that the 2N® EasyGate product complies with all basic requirements and other relevant provisions of the 1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz.

The 2N TELEKOMUNIKACE company is a holder of the ISO 9001:2000 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality and advanced technical level of and a professional approach to all of our products.

Table of Contents

1. Product Overview.............................................................

7

1.1

Product Description...................................................................................................

8

 

Basic Features.............................................................................................................

8

 

Advantages of EasyGate use .......................................................................................

8

 

Safety Precautions.......................................................................................................

9

1.2

Changes ...................................................................................................................

10

1.3

Terms and Symbols Used........................................................................................

11

 

Manual Symbols ........................................................................................................

11

 

Future functions .........................................................................................................

11

2. Description and Installation...........................................

13

2.1

Description...............................................................................................................

14

 

Telephone Line Tones – Operational Tones ...............................................................

15

 

Telephone Line Tones – Programming Mode .............................................................

16

2.2

Before You Start.......................................................................................................

17

 

Product Completeness Check ....................................................................................

17

 

Installation requirements ............................................................................................

17

2.3

Mounting ..................................................................................................................

19

 

External Antenna Connection.....................................................................................

19

 

SIM Card Installation..................................................................................................

19

 

Power Supply Connection ..........................................................................................

19

2.4

Telephone line connection ......................................................................................

21

 

PBX Connection.........................................................................................................

21

 

Telephone Set (Answering Machine, Coin Telephone Station) Connection .................

21

2.5

SMS Sending Input Connection ..............................................................................

22

3. Configuration 2N® EasyGate Pro...................................

23

3.1

2N® EasyGate Pro parameters configuration...........................................................

24

 

PC Connection...........................................................................................................

24

 

EasyGate Parameter Programming............................................................................

24

 

Telephone Line based Programming..........................................................................

24

 

PC based Programming.............................................................................................

25

 

Further Data Handling Options...................................................................................

26

 

Monitoring..................................................................................................................

28

 

Firmware Upgrade .....................................................................................................

28

3.2

Table of Parameters.................................................................................................

29

 

Telephone interface FXS parameters .........................................................................

29

 

FXS Routing Parameters ...........................................................................................

34

 

GSM or UMTS routing parameters .............................................................................

37

 

 

Free minutes bank .....................................................................................................

39

 

 

SMS Sending Input Parameters .................................................................................

40

 

 

GSM & SIM Parameters.............................................................................................

40

 

 

Service ......................................................................................................................

43

 

 

Initialization................................................................................................................

44

 

 

Security Parameters...................................................................................................

45

4.

Function and Use ...........................................................

47

 

4.1

Voice function ..........................................................................................................

48

 

 

Outgoing Call .............................................................................................................

48

 

 

Incoming Call .............................................................................................................

48

 

 

Automatic Call ("Baby Call").......................................................................................

48

 

 

Tariff pulses 16 or 12 kHz ..........................................................................................

49

 

 

Configuration of network services...............................................................................

49

 

 

Call forwarding...........................................................................................................

50

 

 

Call waiting ................................................................................................................

52

 

 

Call hold.....................................................................................................................

52

 

4.2

FAX and Data function.............................................................................................

53

 

 

Sending fax message or modem connection to and from GSM...................................

53

 

 

Supported fax and data protocols...............................................................................

54

 

4.3

SMS Sending Input ..................................................................................................

55

 

4.4

Data connection using USB port.............................................................................

56

 

 

CSD PC-PC Data Transmission .................................................................................

56

 

 

Internet Data Connection ...........................................................................................

56

 

 

SMS Sending and Receiving......................................................................................

58

 

 

Combination of serial connction with Voice Calls ........................................................

58

 

 

List of Supported AT Commands................................................................................

59

 

4.5

SIM Card PIN protection ..........................................................................................

60

 

 

PIN Entering by PCManager ......................................................................................

60

 

 

PIN Entering via Telephone Line ................................................................................

60

 

 

Automatic PIN Entering..............................................................................................

60

 

4.6

Free minutes option.................................................................................................

61

 

 

Basic description........................................................................................................

61

 

 

Parameters – password access..................................................................................

61

 

 

Commands – direct access ........................................................................................

62

 

 

Setting of free minutes option - PCManager ...............................................................

63

 

 

Using Free minutes option – step by step...................................................................

64

5.

Technical parameters.....................................................

65

 

5.1

Technical Parameters ..............................................................................................

66

 

 

GSM version..............................................................................................................

66

 

 

UMTS version ............................................................................................................

66

 

 

Power Supply.............................................................................................................

67

 

 

Battery backup (optional) ...........................................................................................

67

 

 

Telephone interface ...................................................................................................

67

 

SMS Sending Input ....................................................................................................

68

 

Serial interface...........................................................................................................

68

 

Versions of product ....................................................................................................

68

 

Other parameters.......................................................................................................

69

6. Supplementary Information ...........................................

71

6.1

Regulations and directives......................................................................................

72

6.2

List of Figures ..........................................................................................................

73

6.3

Troubleshooting.......................................................................................................

74

6.4

List of Abbreviations................................................................................................

75

6.5

General Instructions and Cautions .........................................................................

77

 

Electric Waste and Used Battery Pack Handling.........................................................

78

1 Product

Overview

In this section, we introduce the 2N® EasyGate Pro (from now only ‘Easy Gate’) product, outline its application options and highlight the advantages following from its use. This chapter also includes safety instructions.

Here is what you can find in this section:

nProduct Description

nManual changes description

nAbbreviations, Terms and Pictograms used.

7

Product Description

 

1.1

1.1 Product Description

Basic Features

nThe primary purpose of EasyGate is to transmit voice between a mobile network and an attached FXO-interface terminal (PBX, telephone, answering machine, etc.).

nEasy Gate is produced in two basic modifications – GSM and UMTS. Some GSM models supports analogue fax connection.

nYou can establish data connections and send/receive SMS using EasyGate in combination with a PC and appropriate software. Version GSM supports GPRS and CSD connection, UMTS version supports HSDPA connection (up to 3,6 Mbps download).

nYou can send an SMS to a pre-programmed number using the SMS sending input.

nVersion of EasyGate with Battery backup allows the function in case of power failure.

Advantages of EasyGate use

nCall cost cutting

by forwarding calls to mobile network over EasyGate you save a lot on PSTN – mobile network calls.

nEasy installation

EasyGate is designed for immediate use without programming.

nYou get all you need in the delivery

your EasyGate delivery contains all you need to operate the system (the power supply adapter, telephone cable, PC USB cable, SMS input connector, CD-ROM with software).

nSolution for sites without telephone lines

such as mountain chalets, exhibitions, conferences, etc.

nCLIP

EasyGate is equipped with the FSK-based CLIP feature, so if a terminal capable of receiving the CLIP is used you know the caller‘s number.

nData connection

EasyGate UMTS version allows connection to internet using HSDPA connection (download up to 3,6 Mbps), WCDMA upload (up to 384 kbps). EasyGate GSM version supports GPRS connection (GPRS class 10, max. 85.6 kbps).

nSMS sending input

simply send an SMS to a pre-programmed number by closing the contact. Recommended for easy supervision, simple securing, etc.

nRadiation hazard minimization

you are not exposed to a direct effect of the antenna RF electromagnetic field while telephoning as opposed to mobile telephones.

8

Product Description

 

1.1

Safety Precautions

Do not switch on EasyGate in the vicinity of medical apparatuses to avoid interference. The minimum distance of the antenna and pacemakers should be 0.5m.

Do not switch on EasyGate aboard of a plane.

Do not switch on EasyGate near petrol stations, chemical facilities or sites where explosives are used.

Any mobile telephone use prohibition based on RF energy radiation applies to

EasyGate too.

EasyGate may disturb the function of TV sets, radio sets and PCs.

Warning! EasyGate contains components that can be swallowed by small children (SIM card, antenna, etc.).

The voltage value mentioned on the adapter may not be exceeded. If you connect EasyGate to another power supply, make sure that the voltage value is in the acceptable range.

When your EasyGate comes to the end of its operational life, dispose of it in accordance with applicable regulations.

9

Changes 1.2

1.2 Changes

Manual

Amendments to Earlier Versions

Version

The User Manual applies to 2N® EasyGate II product line:

1.00

501323, 501333, 501343 and 501353.

1.01Name changed to EasyGate Pro, minor changes

1.02Free minutes option added (for Firmware version 3.5x only)

1.03UMTS version added

Cautions

nThe manufacturer continuously meets customer requirements by improving the firmware. For the latest EasyGate processor firmware, programming tool and User Manual see www.2n.cz.

nFor a detailed description of the EasyGate firmware upgrade refer to the section devoted to the PC programming tool.

10

Terms and Symbols Used

 

1.3

1.3 Terms and Symbols Used

Manual Symbols

Safety

nAlways abide by this information to prevent persons from injury.

Warning

nAlways abide by this information to prevent damage to the device.

Caution

nImportant information for system functionality.

Tip

nUseful information for quick and efficient functionality.

Note

nRoutines or advice for efficient use of the device.

Future functions

Grey marked text in this document specifies functions of EasyGate , which will be supported in the future.

11

 

2

 

Description and

 

 

Installation

 

 

 

 

This section describes the 2N® EasyGate Pro product and its installation.

Here is what you can find in this section:

nProduct Description

nBefore You Start

nMounting

nTelephone line connection

13

2N Analogue GSM gateway 2N EasyGate PRO - Manual, 1749 v1.03, EasyGate Pro User Manual

Description 2.1

2.1 Description

EasyGate consites of GSM (UMTS) gateway in white plastic cover, removable antenna and cables for connecting to phone set and PC

2N® EasyGate ’s status is indicated by LED diodes on its front side. All possible states are described in the following figure.

 

 

 

 

 

 

 

 

 

 

Power supply

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lights blue

device is powered from the grid.

 

 

 

 

 

 

 

Lights yellow

device is powered from the

 

 

 

 

 

 

 

 

 

 

 

 

battery.

 

 

 

 

 

 

 

Flashes 1x in 2s

HW error, contact the

 

 

 

 

 

 

 

 

 

 

 

 

manufacturer

 

 

 

 

 

 

 

No light

Power switched off or HW error

 

Figure 2.1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mobile network

 

 

 

 

 

 

 

 

 

EasyGate LED

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

indicators

 

 

 

Lights blue

Registered to GSM (UMTS)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flashes:

 

 

 

 

 

 

 

 

 

 

 

 

1x in 1s

not registered, SIM card inserted

 

 

 

 

 

 

 

 

 

 

 

1x in 3s

not registered,

 

 

 

 

 

 

 

 

 

 

 

 

SIM card not inserted

 

 

 

 

 

 

 

 

 

 

 

4x quickly

enter your PIN

 

 

 

 

 

 

 

 

 

 

 

8x quickly

enter your PUK (use mobile

 

 

 

 

 

 

 

 

 

 

 

 

phone)

 

 

 

 

 

 

 

 

 

 

 

Quickly and continuously

 

 

 

 

 

 

 

 

 

 

 

All functions are blocked. Your SIM doesn’t

 

 

 

 

 

 

 

 

 

 

 

correspond to the operator lock.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data – PC connection status

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lights green

PC connected

 

 

 

 

 

 

 

Flashes:

 

 

 

 

 

 

 

 

 

 

 

 

Quickly

incoming data call (CSD)

 

 

 

 

 

 

 

 

 

 

 

1x in 3s

data connection (CSD or GPRS)

 

 

 

 

 

 

 

No light

PC not connected

 

 

Signal strength/battery indicator

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Telephone line

 

 

Steady state – signalization of signal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

strength

 

 

 

No light

Standby

 

 

 

 

 

 

 

 

FXS line off hook – signalization of

 

 

 

Flashes quickly

line off-hook or ringing

 

 

battery state (battery backup type only)

 

 

 

Lights yellow

call FXS – GSM (UMTS)

 

 

 

 

 

 

Fax models only:

 

 

Figure 2.2

 

 

 

 

 

 

Flashes 2x then pause

 

EasyGate

 

 

 

 

 

 

 

 

Fax or modem connection in

 

Connectors

 

 

 

 

 

 

 

 

progress; after power on

 

 

 

 

 

 

 

 

 

 

 

 

signalizes need of FW upgrade

 

 

 

 

 

 

Flashes 3x then pause

 

 

 

 

 

 

 

 

 

 

 

 

fax or modem connection in

 

 

 

 

 

 

 

 

 

 

 

 

progress

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB

Power supply

Telephone

SMS connector

SIM

Switch

(USB 2.0)

connector

line

(SMS sending input)

 

(ON/OFF)

 

(DC Jack 2.1 mm,

(RJ 12, 6/2)

 

 

 

 

internal contact +)

 

 

 

14

 

 

 

 

 

Description 2.1

Telephone Line Tones – Operational Tones

The GSM (UMTS) gateway sends tones to the telephone line to indicate the line status. Following part describes the factory default setting. The tone frequency is 425 Hz.

Dial tone

ncontinuous or morse A

nEasyGate is registered to GSM (UMTS) network and ready to receive dialing.

Ringing tone

n

nThe called subscriber's telephone is ringing.

nThe GSM (UMTS) network transmits this tone.

Busy tone

n

The busy tone is transmitted in any of the following cases:

nThe SIM card has not been installed.

nEasyGate is logged-out.

nEasyGate is logged-in to a foreign network but roaming is disabled.

nThe called number has too many digits (more than 30).

nThe called number is barred.

nThe called subscriber line is busy.

nThe called subscriber has hung up (disconnection).

Dialing end signaling

n

nDialing reception has been terminated. Connection is being established.

PIN tone

n

nEnter the PIN code.

nThis tone is transmitted upon power up if the PIN has to be entered manually.

15

Description 2.1

PUK tone

n

nEnter the PUK code.

nThis tone is transmitted upon repeated wrong PIN entering attempts. SIM card is blocked. PUK code can’t be inserted in the gateway, it is necessary to use mobile phone.

Telephone Line Tones – Programming Mode

Tones confirming/refusing the values entered are transmitted during telephone line based programming. Each tone has a different melody.

Confirmation

n

nConfirms that the service password or parameter number entered is correct and has been accepted.

Refusal

n

nIncorrect parameter number;

nIncorrect parameter value

nTransmitted when a parameter is cancelled with a .

Saving

n

nParameter value entered is correct and has been saved.

16

Before You Start

 

2.2

2.2 Before You Start

Product Completeness Check

Check the product for completeness before installation please:

n1× 2N® EasyGate

n1× Antenna for direct connection1)

n1× Magnetic Antenna with coax cable1)

n1× Supply adapter

n1× Telephone Cable

nPC-connection USB cable

n1× SMS sending input connector

n2× Dowel

n2× Bolt

n1× Quick Installation Guide

nCD-ROM with User Manual and software2)

Note

n1) Antenas:

The delivery includes an antenna to be connected directly to the EasyGate SMA connector and an antenna with a cable. The antenna with a cable should be used when GSM (UMTS) signal is poor, in case of interference with other devices or when poor quality of voice appears. You have to find the best place for the antenna.

n2) Enclosed software and manuals:

Software for gateway configuration and upgrade PCManager UNI

Simple SMS program for SMS sending and receiving

EasyGate Drivers for PC allowing data connection to internet

User Manual and QuickStart in format PDF

Lists of AT Commands

nFor some types of Easy Gate can by the accessory modified according customers demand.

Installation requirements

nEasyGate is designed for vertical mounting on suspension holes. This position is the best for signal reception when the antenna without cable is used. EasyGate can be operated in the horizontal position too where the GSM (UMTS) signal is good or when the antenna with cable is used.

nInstall EasyGate with respect to the signal strength – check the signal strength using the PCManager or LED indicator.

17

Before You Start

 

2.2

nPlace EasyGate out of range of sensitive devices and human bodies for electromagnetic interference reasons.

nFor the allowed range of operating temperatures refer to the “Technical Parameters”.

nIt is impossible to operate EasyGate on sites exposed to direct solar radiation or near heat sources.

nEasyGate is designed for indoor use. It may not be exposed to rain, flowing water, condensed moisture, fog, etc.

nEasyGate may not be exposed to aggressive gas, acid vapours, solvents, etc.

nEasyGate is not designed for environments with high vibrations such as means of transport, machine rooms, etc .

Caution

nCheck that you have everything needed for EasyGate start-up (SIM card, analogue phone set or FXO port of PBX, eventually PC etc.)

18

Mounting 2.3

2.3 Mounting

External Antenna Connection

Screw the antenna enclosed into the SMA antenna connector.

Caution

nTighten the antenna connector gently with your hand – never use wrenches!

Note

nThe antenna without cable has a sufficient gain for trouble-free operation in normal conditions. If the signal is poor, if the interference occur or you want to place your antenna separately from EasyGate , you can use an antenna with an SMA-connector terminated cable. The antenna should be mounted vertically.

nThe Antenna shall be located within the same building as the main equipment.

nFor antenna parameters see the “Technical Parameters”.

SIM Card Installation

Slot for SIM card is placed on the connector panel. Insert the SIM card to the slot with contacts oriented to the front panel with LED. Make sure that the card is locked properly.

Cautions

nMake sure that the provider’s SIM card is compatible with the GSM (UMTS) network supported by your EasyGate version.

nOperator services and SIM card services, such as preferred networks, SMS service centre, PIN protection etc. must be set in your mobile phone before inserting your SIM card into EasyGate.

Power Supply Connection

EasyGate is fed with 10-16V DC. Where a source other than the included power supply adapter is used, the voltage range and polarity have to be maintained. See technical parameters.

EasyGate with battery option allows to support functionality in case of power failure. For backup use four pieces of accumulators NiMh size AA. These accumulators are usually not part of delivery. Put the accumulators to the battery holder on the bottom side under the cover prior to installation. Polarity of accumulators is marked inside of the battery space.

19

Mounting 2.3

Warning

nDo not activate the power supply until the antenna is connected to EasyGate to avoid the wireless module damage.

nFor backup use only suggested type of accumulators NiMh size AA. Only this type of storage batteries is permitted for use!.When another type of batteries is used, there is a danger of damage of device or even explosion!

nThe battery should never be placed in municipal waste. Please check local regulations for disposal of batteries.

20

Telephone line connection

 

2.4

2.4 Telephone line connection

PBX Connection

Connect EasyGate to a free CO line of your PBX. Configure your PBX in such a manner that mobile network outgoing calls are routed to EasyGate.

Tip

nEasyGate is equipped with the FSK-based CLIP function. If your PBX is able to process the caller’s ID, you are advised to enable this function.

Telephone Set (Answering Machine, Coin Telephone

Station) Connection

You can connect a standard telephone, answering machine or any other FXO-interface terminal to EasyGate. Optionally you can connect analogue fax (special model of EasyGate).

Tip

nEasyGate is equipped wit the FSK-based CLIP and so it is advantageous to connect a terminal that is able to display the CLIP.

21

SMS Sending Input Connection

 

2.5

2.5 SMS Sending Input Connection

You have got a special connector for easy connection to EasyGate. The connector is equipped with screwing clamps to connect wires leading to a switching contact (device to be monitored). The other connector end can be connected to the respective EasyGate panel connector.

The input is designed for the switching contact connected between the input pins. The input is activated by contact closing (pin interconnection).

A transistor switch or logic signal can be used too. The pin near the telephone line connector is connected to GND of the device the second one is active. Please, respect the loop current polarity. The input is over-voltage protected (up to +12V DC).

22

3 Configuration

2N® EasyGate

Pro

This section describes configuration of the product 2N® EasyGate Pro.

Here is what you can find in this section:

nPC Connection to EasyGate

nEasyGate Parameter Programming

nTable of Parameters.

23

2N® EasyGate Pro parameters configuration

 

3.1

3.12N® EasyGate Pro parameters configuration

PC Connection

An USB cable is added to the package. Use it to interconnection PC and EasyGate.

Caution

nIf is used another USB cable make sure that a longer cable works properly to avoid errors at high transmission rates.

EasyGate Parameter Programming

All EasyGate parameters have such default values that meet most users’ demands and need not be changed. To change EasyGate parameters in spite of that, you can either:

nUse a PC with the PCManager UNI installed. All functions supported by EasyGate can be set using the PC.

nOr use the DTMF programming on a telephone line. Not all functions can be set in this way.

Telephone Line based Programming

1.Hook off the telephone, you can hear the dial tone or the busy tone, and the Line LED starts flashing.

2.Enter the service password (12345 by default, can be changed) with the DTMF; to cancel a wrong password hang up before sending the character.

3.To confirm password enter a .

4.If you have entered a correct password, you hear the confirmation tone. If not, the dialed number may be sent to the mobile network as a call. To prevent this, hang up when you do not hear the confirmation tone.

5.EasyGate shall remain in the programming mode until hang-up.

6.Enter the number of the parameter to be programmed and press a . If the parameter number is correct, you can hear the confirmation tone, if not, you get the refusal tone and can re-enter the parameter number.

7.When the parameter number is confirmed, enter the allowed parameter value

and press a . If the parameter value is in the allowed range, you can hear the saving tone, if not, you get the refusal tone. You can enter another parameter number in either case.

Numeric parameters are programmed using numbers in units included in the parameter description. For YES/NO parameters use for YES and for NO.

24

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