Xerox 5225A, 5230A User Manual

System Administration

Guide

User Guide

XE3022EN0-2

ME3612E4-1

© 2008 by Fuji Xerox Co., Ltd. All rights reserved.

Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks etc.

Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Product names and trademarks of other companies are hereby acknowledged.

The information in this document is correct at the time of publication. Xerox reserves the right at any time to change the information without notice. Changes and technical updates will be added in subsequent editions of the documentation. For the latest information go to www.xerox.com.

Products Subject To Ordinary Export Regulations

An export of this product is strictly limited in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. You must obtain, if you wish to export this product, any appropriate export license from the Japanese Government or its agency and/or re-export approval from the U.S. Government or its agency.

Products Subject To Supplementary Export Regulations

An export of this product is strictly limited in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. You must obtain, if you know the product is to be used, or was used for development, manufacturing or use of any mass destructive weapons including nuclear weapon, chemical weapon or biological weapon because of a dealing document such as legal contract or information from the importer, any appropriate export license from the Japanese Government or its agency and/or re-export approval from the U.S. Government or its agency.

Table of Contents

1 Before Using the Machine ...................................................................		13
	Xerox Welcome Center .........................................................................	13
	Serial Number ...................................................................................	13
	Language Displayed on the Touch Screen ...........................................	14
	Conventions ..........................................................................................	14
	Related Information Sources .................................................................	16
2 Paper and Other Media ........................................................................		17
	Loading Paper .......................................................................................	17
	Preparing Paper for Loading .............................................................	17
	Trays 1 & 2/Two Tray Module (Trays 3 & 4) .....................................	17
	High Capacity Tandem Tray (Trays 3 & 4) .......................................	18
	Bypass Tray (Tray 5) ........................................................................	19
	High Capacity Feeder (Tray 6) .........................................................	20
	Envelope Tray ...................................................................................	22
	Auto Tray Switching ..............................................................................	22
	Storing and Handling Paper ..................................................................	23
	Supported Paper Sizes and Types ........................................................	23
	Supported Paper Sizes .....................................................................	23
	Supported Paper Types ....................................................................	26
3	Maintenance..........................................................................................	29
	Ordering Supplies ..................................................................................	29
	Cleaning the Machine ............................................................................	29
	Control Panel and Touch Screen ......................................................	29
	Document Glass and Document Feeder Glass ................................	29
	Document Feeder Rollers .................................................................	30
	Replacing the Drum Cartridge ...............................................................	30
	Removing the Old Drum Cartridge ...................................................	30
	Inserting the New Drum Cartridge ....................................................	31
	Replacing the Toner Cartridge ..............................................................	32
	Removing the Old Toner Cartridge ..................................................	33
	Inserting the New Toner Cartridge ....................................................	33
	Loading Staples in the Integrated Office Finisher (Optional) .................	33
	Loading Staples in the Office Finisher LX (Optional) ............................	35
	Loading the Booklet Staples in the Office Finisher LX (Optional) .........	36
	Emptying the Hole Punch Waste Container (Optional) .........................	37
4	Job Status .............................................................................................	39
	Job Status .............................................................................................	39

3

	Active Jobs ............................................................................................	40
	Completed Jobs ....................................................................................	41
	Secure Print Jobs & More .....................................................................	42
	Charge Print .....................................................................................	43
	Private Charge Print .........................................................................	44
	Secure Print ......................................................................................	44
	Sample Set .......................................................................................	45
	Delayed Print ....................................................................................	46
	Public Mailbox ..................................................................................	46
	Undelivered Faxes ............................................................................	47
5	Machine Status.....................................................................................	49
	Machine Information ..............................................................................	49
	General Information ..........................................................................	50
	Paper Tray Status .............................................................................	50
	Print Mode ........................................................................................	51
	Overwrite Hard Disk .........................................................................	52
	Print Reports .....................................................................................	52
	Automatically Printed Reports/Lists ..................................................	57
	Fax Receiving Mode .........................................................................	58
	Faults ....................................................................................................	58
	Supplies ................................................................................................	58
	Billing Information ..................................................................................	59
	Billing Information .............................................................................	59
	User Account Billing Information ......................................................	59
	Tools .....................................................................................................	60
	System Settings ................................................................................	60
	Setup ................................................................................................	60
	Accounting ........................................................................................	61
	Authentication/Security Settings .......................................................	61
6	Setups ...................................................................................................	63
	Setting Procedure .................................................................................	63
	1. Enter the System Administration Mode ........................................	63
	2. Configure a Feature ......................................................................	64
	3. Exit the System Administration Mode ...........................................	64
	Main Menu on the [Tools] Screen .........................................................	65
	System Settings ....................................................................................	65
	Common Service Settings ................................................................	65
	Machine Clock/Timers .................................................................	66
	Audio Tones .................................................................................	67
	Screen/Button Settings ................................................................	68
	Paper Tray Settings .....................................................................	70
	Image Quality ...............................................................................	72
	Reports ........................................................................................	72
	Maintenance ................................................................................	74

4

Watermark ...................................................................................	76
Other Settings ..............................................................................	77
Copy Service Settings ......................................................................	84
Copy Tab .....................................................................................	84
Copy Defaults ..............................................................................	84
Copy Control ................................................................................	88
Original Size Defaults ..................................................................	89
Reduce/Enlarge Presets ..............................................................	89
Connectivity & Network Setup ..........................................................	90
Port Settings ................................................................................	90
Protocol Settings ..........................................................................	92
Machine’s E-mail Address/Host Name ........................................	93
Proxy Server Settings ..................................................................	94
Outgoing/Incoming E-mail Settings ..............................................	95
Remote Authentication Server Settings .......................................	96
Security Settings ..........................................................................	97
Other Settings ............................................................................	100
Print Service Settings .....................................................................	100
Allocate Memory ........................................................................	101
Other Settings ............................................................................	103
Scan Service Settings .....................................................................	105
Scan Defaults .............................................................................	105
Scan to PC Defaults ...................................................................	107
Original Size Defaults ................................................................	107
Output Size Defaults ..................................................................	108
Reduce/Enlarge Presets ............................................................	108
Other Settings ............................................................................	109
Fax Service Settings .......................................................................	110
Screen Defaults .........................................................................	110
Fax Defaults ...............................................................................	110
Fax Control ................................................................................	111
Fax Received Options ................................................................	115
Reduce/Enlarge Presets ............................................................	115
Original Size Defaults ................................................................	116
Local Terminal Information ........................................................	116
Internet Fax Control ...................................................................	117
E-mail/Internet Fax Service Settings ..............................................	118
E-mail Control ............................................................................	119
Mailbox/Stored Document Settings ................................................	121
Mailbox Service Settings ............................................................	121
Stored Document Settings .........................................................	122
Job Flow Service Settings ..............................................................	123
Setup ...................................................................................................	123
Create Mailbox ................................................................................	124
[Link Job Flow Sheet to Mailbox] Screen ...................................	125
Stored Programming .......................................................................	125
Registering Operations with a Job Number ...............................	125

5

Create Job Flow Sheet ...................................................................	126
[Create Job Flow Sheet] Screen ................................................	127
[Create Job Flow Sheet] Screen ................................................	127
Create Job Flow Sheet Keyword ....................................................	129
Add Address Book Entry ................................................................	129
Create Fax Group Recipients .........................................................	132
Add Fax Comment ..........................................................................	133
Paper Tray Attributes ......................................................................	133
Accounting ..........................................................................................	133
Create/View User Accounts ............................................................	134
View Accounts ................................................................................	136
Reset User Accounts ......................................................................	136
System Administrator’s Meter (Copy Jobs) ....................................	137
Accounting Type .............................................................................	137
Accounting Login Screen Settings ..................................................	138
Fax Billing Data ..............................................................................	138
Charge Rate per Unit .................................................................	139
Auto Reset of User Billing Information ............................................	139
Copy Activity Report .......................................................................	139
Authentication/Security Settings .........................................................	139
System Administrator Settings .......................................................	140
System Administrator’s Login ID ................................................	140
System Administrator’s Passcode .............................................	140
Authentication .................................................................................	140
Login Type .................................................................................	141
Access Control ...........................................................................	141
Create/View User Accounts .......................................................	142
Reset User Accounts .................................................................	142
Create Authorization Groups .....................................................	142
User Details Setup .....................................................................	143
System Administrator Maximum Login Attempts .......................	144
Passcode Policy ........................................................................	144
Charge / Private Print Settings ..................................................	144
Allow User to Disable Active Settings .............................................	145
Job Status Default ..........................................................................	145
Active Jobs View ........................................................................	146
Completed Jobs View ................................................................	146
Overwrite Hard Disk .......................................................................	146
Number of Overwrites ................................................................	147
Scheduled Image Overwrite ......................................................	147
7 CentreWare Internet Services ...........................................................	149
Information Checklist ...........................................................................	149
CentreWare Internet Services Environments ......................................	150
CentreWare Internet Services Installation ...........................................	150
Installation Procedure .....................................................................	150
Network Communication Setup ......................................................	150

6

Test Access ....................................................................................	152
Selecting Transport Protocols .............................................................	153
Screen Layout .....................................................................................	153
Services ...............................................................................................	154
Default User ID and Passcode .......................................................	156
Status ..................................................................................................	156
General ...........................................................................................	156
Trays ...............................................................................................	156
Consumables ..................................................................................	157
Jobs .....................................................................................................	158
Active Jobs .....................................................................................	158
Job History List ...............................................................................	158
Error History ....................................................................................	160
Print .....................................................................................................	160
Job Submission ..............................................................................	160
Scan ....................................................................................................	162
Job Templates ................................................................................	162
Mailbox ...........................................................................................	170
Job Flow Sheets .............................................................................	173
Properties ............................................................................................	178
Properties Features ........................................................................	179
Support ................................................................................................	230
8 Printer Environment Settings............................................................	233
Windows TCP/IP .................................................................................	233
Quick Network Setup (DHCP) ........................................................	233
Quick Network Setup (Static IP) .....................................................	234
NetWare ..............................................................................................	236
Information Checklist ......................................................................	236
NetWare Environments ...................................................................	236
NetWare Installation .......................................................................	237
UNIX TCP/IP .......................................................................................	240
Information Checklist ......................................................................	240
UNIX TCP/IP Environments ............................................................	241
UNIX TCP/IP Installation ................................................................	241
Printing ............................................................................................	248
Printer Status ..................................................................................	251
-C Option ........................................................................................	253
EtherTalk .............................................................................................	257
Information Checklist ......................................................................	257
EtherTalk Environments .................................................................	257
EtherTalk Installation ......................................................................	258
Microsoft Networking ...........................................................................	259
Information Checklist ......................................................................	259
SMB Environments .........................................................................	260

7

	SMB Installation ..............................................................................	260
	TCP/IP (LPD or Port9100) ..................................................................	263
	Information Checklist ......................................................................	263
	TCP/IP (LPD or Port9100) Environments .......................................	264
	TCP/IP (LPD or Port9100) Installation ............................................	264
	USB Port .............................................................................................	267
	Information Checklist ......................................................................	267
	USB Port Environment ...................................................................	268
	USB Port Installation ......................................................................	268
	IPP (Internet Printing Protocol) ...........................................................	270
	Information Checklist ......................................................................	270
	IPP Environment .............................................................................	270
	IPP Installation ................................................................................	271
	Computer Setup .............................................................................	273
	Test Print ........................................................................................	273
9	E-mail Environment Settings ............................................................	275
	E-mail Overview ..................................................................................	275
	Information Checklist ...........................................................................	276
	E-mail Environments ...........................................................................	277
	E-mail Installation ................................................................................	277
	Installation Procedure .....................................................................	277
	Network Communication Setup ......................................................	278
	Test Mail .........................................................................................	280
10	Scanner Environment Settings.........................................................	283
	Scanning Overview .............................................................................	283
	Scanning with the machine .............................................................	283
	Scanning Process ...........................................................................	284
	Scan to E-mail Setup ..........................................................................	284
	Prerequisites for Scan to E-mail Setup ...........................................	284
	Procedure for Scan to E-mail Setup ...............................................	285
	Scan to E-mail Troubleshooting .....................................................	286
	Scan to Mailbox Setup ........................................................................	286
	Prerequisites for Scan to Mailbox Setup ........................................	286
	Procedure for Scan to Mailbox Setup through
	CentreWare Internet Services ........................................................	287
	Procedure for Scan to Mailbox Setup through the Control Panel ...	288
	Computer Setup .............................................................................	288
	Network Scanning Setup .....................................................................	288
	Prerequisites for Network Scanning Setup .....................................	288
	Procedure for Network Scanning Setup .........................................	289
	Computer Setup .............................................................................	289
	Scan to Home Setup ...........................................................................	289
	Prerequisites for Scan to Home Setup ...........................................	290
	Procedures for Scan to Home Setup ..............................................	290

8

	Scan to PC Setup (FTP) ......................................................................	291
	Prerequisites for Scan to PC Setup (FTP) ......................................	291
	Procedure for Scan to PC Setup (FTP) ..........................................	292
	Scan to PC Setup (SMB) .....................................................................	292
	Prerequisites for Scan to PC Setup (SMB) .....................................	292
	Procedure for Scan to PC Setup (SMB) .........................................	293
	Job Flow Service Setup .......................................................................	293
11	Internet Fax .........................................................................................	295
	Internet Fax Overview .........................................................................	295
	Information Checklist ......................................................................	295
	Internet Fax Environments ..................................................................	296
	Internet Fax Installation .......................................................................	296
	Installation Procedure .....................................................................	296
	Network Communication Setup ......................................................	297
	Test Internet Fax .............................................................................	299
12	Server Fax ...........................................................................................	301
	Server Fax Overview ...........................................................................	301
	Server Fax Environments ....................................................................	301
	Server Fax Installation .........................................................................	302
	Installation Procedure .....................................................................	302
	Fax Server Installation and Configuration .......................................	302
	Machine Configuration ....................................................................	303
	Test Server Fax Transmission ........................................................	304
13	Security - Encryption/Digital Signature............................................	305
	Types of Encryption/Digital Signature Services Available ...................	305
	Configuration of HTTPS (SSL/TLS) Communication Encryption ........	306
	Installation Overview .......................................................................	306
	Configuring Certificates with CentreWare Internet Services ...........	307
	Configuration of E-mail Encryption/Digital Signature ..........................	308
	Installation Overview .......................................................................	308
	Configuring S/MIME Certificates with
	CentreWare Internet Services ........................................................	308
	Configuration of Scan File Signatures (PDF/XPS Documents) ...........	311
	Installation Overview .......................................................................	311
	Configuring Scan File certificates with
	CentreWare Internet Services ........................................................	311
	Configuration of IPsec .........................................................................	313
14 Authentication and Account Administration ...................................		315
	Overview of Authentication ..................................................................	315
	Users Controlled by Authentication ................................................	315
	Types of Authentication ..................................................................	316
	Functions Controlled by Authentication ..........................................	317

9

Authentication for Job Flow Sheets and Mailboxes ............................	318
Job Flow Sheet Types ....................................................................	319
Types of Mailboxes .........................................................................	322
Linking Job Flow Sheets to Mailboxes ...........................................	326
Overview of Account Administration ...................................................	328
Types of Account Administration ....................................................	328
Management Features and Services .............................................	328
Xerox Standard Accounting ................................................................	334
Overview .........................................................................................	334
Installation Checklist .......................................................................	334
Enabling Xerox Standard Accounting (from Internet Services) ......	335
Creating a Group Account ..............................................................	335
Creating a User Account and Setting Usage Limits .......................	335
Maximum Usage Limits and Resetting Individual Usage Limits .....	336
Using XSA at the machine ..............................................................	336
Resetting Usage Data ....................................................................	337
Printing a Usage Report .................................................................	337
Enabling XSA in your Print Drivers .................................................	337
Backing Up XSA data and settings and Cloning to another device 337
802.1x Authentication ..........................................................................	338
Local Machine Authentication Setup ...................................................	339
Remote Authentication Setup .............................................................	340
Configuring Remote Authentication for Kerberos (Windows 2000) 341
Configuring Remote Authentication for Kerberos (Solaris) .............	341
Configuring Remote Authentication for SMB ..................................	342
Configuring Remote Authentication for LDAP ................................	342
Network Authentication Setup .............................................................	344
Xerox Secure Access Setup ...............................................................	345
Configuring Xerox Secure Access to Work with
Remote Authentication ...................................................................	346
Enabling Specific Xerox Secure Access Settings ...........................	346
15 Problem Solving.................................................................................	349
Fault Clearance Procedure .................................................................	349
Paper Jams .........................................................................................	350
Paper Jams in Cover A ...................................................................	353
Paper Jams in Cover B ...................................................................	354
Paper Jams in Cover C ..................................................................	355
Paper Jams in Cover E ...................................................................	355
Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and
the Envelope Tray (Optional) ..........................................................	356
Paper Jams in the High Capacity Tandem Tray (Optional) ............	356
Paper Jams in Tray 5 (Bypass) ......................................................	357
Paper Jams in the Duplex Module Cover D (Optional) ...................	357
Paper Jams in the High Capacity Feeder (Optional) ......................	357
Paper Jams in the Integrated Office Finisher (Optional) ................	359

10

	Paper Jams in the Office Finisher LX (Optional) ............................	359
	Document Jams ..................................................................................	361
	Stapler Faults ......................................................................................	362
	Staple Jams in the Integrated Office Finisher (Optional) ................	363
	Staple Jams in the Office Finisher LX (Optional) ............................	364
	Common Problems ..............................................................................	366
	Network-related Problems ...................................................................	370
	Problem Solving Procedure ............................................................	370
	SMB ................................................................................................	370
	NetWare ..........................................................................................	374
	UNIX ...............................................................................................	377
	TCP/IP ............................................................................................	379
	EtherTalk ........................................................................................	381
	Bonjour ...........................................................................................	382
	CentreWare Internet Services ........................................................	383
	Scanning Services ..........................................................................	384
	E-mail Services ...............................................................................	386
	Internet/Intranet Connection ...........................................................	387
	IPv6 Addresses ...............................................................................	389
	Fault Codes .........................................................................................	390
	Screen Messages ...........................................................................	428
	Xerox Welcome Center .......................................................................	429
16	Appendix .............................................................................................	431
	Specifications ......................................................................................	431
	Machine Specifications ...................................................................	431
	Paper Supply ..................................................................................	433
	Paper Output ..................................................................................	434
	Electrical Specifications ..................................................................	435
	Specifications for the Fax Service ..................................................	436
	Emulation Parameters .........................................................................	437
	PCL Emulation ................................................................................	437
	PDF Direct Printing .........................................................................	440
	Machine Software Upgrade .................................................................	440
	Xerox Extensible Interface Platform (XEIP) ........................................	441
	Configuring XEIP ............................................................................	442
17	Index ....................................................................................................	445

11

12

1 Before Using the Machine

Welcome to the Xerox family of WorkCentre products.

This System Administration Guide provides detailed information, technical specifications and procedures for using the integral features of the machine.

Xerox Welcome Center

If you need assistance during or after product installation, visit the Xerox website for on-line solutions and support.

http://www.xerox.com/support

If you require further assistance, contact our experts at the Xerox Welcome Center. A telephone number for the local representative may have been provided when the product was installed. For convenience and future reference, please record the telephone number in the space below.

Welcome Center or local representative telephone number:

#
Xerox US Welcome Center:			1-800-821-2797
Xerox Canada Welcome Center:			1-800-93-XEROX (1-800-939-3769)

Serial Number

When you call the Welcome Center you will need to provide the serial number which is located on the left side of the machine behind Cover A, as shown in the diagram.

For your convenience, record the serial number in the space below.

Serial Number:

Keep a record of any error messages. This information helps us solve problems faster.

13

1 Before Using the Machine

Language Displayed on the Touch Screen

The language of the touch screen can be changed in the following two ways:

•To change the language for temporary use, press the <Language> button on the control panel, and then select the required language.

NOTE: The language returns to the default language after rebooting the machine.

•To change the default language, enter the System Administration mode, press the <Machine Status> button, and then select [Tools] > [System Settings] > [Common Service Settings] > [Screen/Button Settings] > [Default Language]. On the [Default Language] screen, select the required language as the default language. For more information, refer to the Setups chapter on page 63.

Conventions

This section describes the conventions used throughout this System Administration Guide. In this guide, you will find that some terms are used interchangeably:

•Paper is synonymous with media.

•Document is synonymous with original.

•Xerox WorkCentre 5222/5225/5225A/5230/5230A is synonymous with the machine.

Orientation

Orientation is used to mean the direction of images on the page. When the image is upright, the paper (or other media) can be either long edge feed or short edge feed.

Long Edge Feed (LEF)

When loading documents long edge feed into the document feeder, load with one of the long edges facing into the document feeder, with the short edges facing the front and back of the document feeder. When loading paper long edge feed into a paper tray, place the paper with one of the long edges toward the left-hand side and one of the short edges toward the front of the tray.

Short Edge Feed (SEF)

When loading documents short edge feed into the document feeder, load with one of the short edges facing into the document feeder, with the long edges facing the front and back of the document feeder. When loading paper short edge feed into a paper tray, place the paper with one of the short edges toward the left-hand side and one of the long edges toward the front of the tray.

LEF Orientation				SEF Orientation

Paper feed direction

Paper feed direction

14

Conventions

Text in [Square Brackets]

Indicates the names of the screens, tabs, buttons, features, and option categories. Square brackets are also used when referring to file and folder names on a PC.

For example:

•Select [Original Type] on the [Image Quality] screen.

•Select [Save].

Text in <Angle Brackets>

Indicates the names of the hard buttons, numeric or symbol buttons, lights on the control panel, or symbols on the power switch label.

For example:

•Press the <Machine Status> button to display the [Machine Information] screen.

•Press the <C> button on the control panel to clear the suspended job.

Italic Typeface

Italic typeface is used to indicate references to other sections and chapters. For example:

•For more information, refer to “Loading Paper” on page 17.

•Job Status – page 39.

Warnings

Warnings are statements that alert you to the possibility of personal harm. For example:

WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment.

Before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product. The use of other materials may result in poor performance and create a hazardous situation.

Always unplug this equipment from the electrical outlet before cleaning.

Notes

Notes are statements that provide additional information. For example:

NOTE: If the document feeder is not installed, this feature is not available.

15

1 Before Using the Machine

Related Information Sources

The following sources of information are available for the machine.

User Guide

This guide is intended for general users and describes how to use the features of the machine, such as copy, scan, and fax.

System Administration Guide

This guide is intended for the System Administrator and provides information such as the supported paper and media, troubleshooting tips, how to configure network and security settings, and how to replace consumables.

Quick Network Setup Guide

This guide is intended for the System Administrator and provides TCP/IP setup procedures.

Quick Use Guide

This guide is intended for general users and describes how to use some useful features on the machine and how to replace toner and drum cartridges.

Quick Scan Features Setup Guide

This guide is intended for the System Administrator and describes how to configure scanning services.

NOTE: Please note that the screens shown in these guides apply to a fully configured machine and therefore may not exactly represent the configuration being used.

16

2 Paper and Other Media

The machine is designed to use various paper types and other media. This chapter provides information on loading paper and other types of media into the machine.

Loading Paper

The machine can be equipped with various paper trays. Depending on the machine configuration, up to six paper trays are available including the Envelope Tray. This section provides information on how to load paper into each type of tray.

NOTE: Make sure the side and rear paper guides on the trays are properly positioned to match the size of paper loaded. If there is a gap between the paper stack and the guides, paper may not be fed into the machine properly, or paper jams may occur.

For information on the paper sizes and media types for each tray, refer to Supported Paper Sizes and Types on page 23.

For information on the acceptable range of paper sizes and capacity for each tray, refer to Paper Supply in the Appendix chapter on page 433.

Preparing Paper for Loading

Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams.

NOTE: To avoid paper jams and misfeeds, do not remove paper from its packaging until required.

Trays 1 & 2/Two Tray Module (Trays 3 & 4)

Trays 1 to 4 can be loaded with standard and non-standard sized paper. NOTE: If the machine is processing a job, do not open the active paper tray.

1. Pull out the paper tray towards you.

NOTE: To avoid jams and misfeeds, do not load paper on top of any remaining paper in the tray. Remove the paper, and reload it on top of the new stock loaded.

2. If required, move the paper tray guides further out to load the new stock.

To adjust the side and rear guides, pinch the guide lever on each guide and slide the guides to their new position. To secure the guides in position, release the levers.

17

2 Paper and Other Media

NOTE: When changing the size or type of stock in the tray, refer to Paper Tray Settings in the Setups chapter on page 70.

3. Load the paper neatly and tightly against the left-hand side of the tray.

NOTE: Do not load paper above the maximum fill line.

NOTE: When making single/double sided copies on perforated paper,

load the paper to feed the opposite side of the perforated edge first.

Feeding the perforated edge first may cause paper jams.

4. If the paper guides have been moved, slide the guides to just

touch the edge of the paper.

NOTE: When loading standard size paper, set the guides onto the notches on the tray to match the paper size. The machine recognizes

8K/16K paper as standard sizes even though the paper trays have no notches for these sizes.

5.	Close the paper tray.
NOTE: Paper can be loaded either
short edge feed or long edge feed.
6.	Set the machine to detect the
	paper size automatically, or	Long edge feed	Short edge feed
	manually specify the required	(LEF)	(SEF)
	size. For more information,

refer to Paper Size in the Setups chapter on page 70.

NOTE: Paper sizes detected by the machine vary depending on the system settings. For more information, refer to Paper Size Settings in the Setups chapter on page 78.

High Capacity Tandem Tray (Trays 3 & 4)

The High Capacity Tandem Tray (Trays 3 and 4) allows you to load up to 2,000 sheets of paper.

NOTE: You cannot load custom size paper into the High Capacity Tandem Tray.

1.Pull out Tray 3 or 4.

The elevator in the tray lowers.

2. Place the paper stock tightly against the left rear corner of the tray.

NOTE: Do not load paper above the maximum fill line.

18

Loading Paper

NOTE: Always load paper into the tray in the orientation shown in the diagram.

3. Close the tray.

The elevator rises and positions the paper for use.

Bypass Tray (Tray 5)

Tray 5 (Bypass) allows you to use a variety of paper types. Tray 5 (Bypass) is located on the left-hand side of the machine. A tray extension is provided to accommodate larger sized paper. After loading paper stock in Tray 5 (Bypass), make sure that the Tray 5 (Bypass) settings on the touch screen match the paper size and type of stock loaded. If they do not match, reprogramming is required. For more information on programming of Tray 5 (Bypass), refer to the Copy chapter in the User Guide.

NOTE: To avoid paper jams, make sure that the paper size and paper type settings are identical to the paper stock loaded.

1. Load the paper neatly into Tray

5 (Bypass), making sure that the paper stock is in the center of the tray.

NOTE: Do not load paper above the maximum fill line.

NOTE: When making single/double sided copies on perforated paper,

load the paper to feed the opposite side of the perforated edge first. Feeding the perforated edge first might cause paper jams.

NOTE: If, when making copies or prints on thick-stock paper, the paper will not feed into the machine, apply a curl to the paper as shown in the illustration above. Note however, that excessively bending or folding the paper might cause paper jams.

NOTE: When loading envelopes, make sure the flaps are closed and

that the envelopes are oriented on the tray so that the edge with the flaps will enter the machine first. However, when loading C5-size envelopes, set them long edge feed so that the edge with the flaps will face toward you.

2.Slide the side guides towards the paper until they are just touching the edge of the stock.

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2 Paper and Other Media

High Capacity Feeder (Tray 6)

The High Capacity Feeder (Tray 6) allows you to load up to 2,000 sheets of paper. NOTE: You cannot load custom size paper into the High Capacity Feeder.

1. Pull out Tray 6.

2. Remove the screw from the guide at the back of the tray, and remove the guide from the tray.

3.Insert the projections on the

bottom of the guide into the paper size holes on the tray (1). Insert the projection on the tray into the paper size hole on the guide (2), and then tighten the screw removed in step 1.

4. Remove the screw from the guide at the front of the tray, and remove the guide from the tray.

5.Insert the projections on the

bottom of the guide into the paper size holes on the tray (1). Insert the projection on the tray into the paper size hole on the guide (2), and then tighten the screw removed in step 4.

20

Loading Paper

6. Pull up the end-guide lever along the slot (1), adjust the position of the lever to the size of the paper (2), and then push the lever back into its position

(3).

NOTE: Do not use the slot at the left of the 8.5” slot on the end guide.

7. Open the end guide, and place the paper stack tightly against the right edge of the tray.

NOTE: Do not load paper above the maximum fill line.

8. Close the end guide.

9. Push the tray in gently until it stops.

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2 Paper and Other Media

Envelope Tray

The Envelope Tray allows you to stack up to 43 mm of envelopes.

NOTE: Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray in any other slot will damage it.

1. Pull out the Envelope Tray.

2. Load the envelopes in the Envelope Tray with the side to be printed face up and the edge with the flap against the left edge of the tray.

3. Adjust the paper guides to the size of the envelopes.

Auto Tray Switching

The machine automatically switches from one tray to another under the following conditions.

•When an active tray runs out of paper during printing.

•When the paper size of the selected tray differs from that detected upon document scanning.

•When the selected tray is open upon paper feeding.

•When the selected tray malfunctions upon paper feeding.

NOTE: Tray 5 (Bypass) is not subject to Auto Tray Switching.

NOTE: The paper tray and paper type priority settings can be programmed in the System Administration mode. For more information, refer to Paper Tray Priority in the Setups chapter on page 71 and Paper Size Settings in the Setups chapter on

page 78.

When not in use, the paper trays can be opened and loaded with paper while the machine is running. However, do not open an active paper tray. This will cause the machine to stop the job that is being processed.

22

Storing and Handling Paper

Storing and Handling Paper

Always use high quality, xerographic grade paper in the machine. Damaged, curled, or damp paper can cause jams and image quality problems. Follow these simple rules to store paper.

•Store paper in dry conditions, away from extreme heat or cold, such as radiators or open windows.

•Store paper flat on a shelf or pallet above floor level.

•Leave the paper wrapped and boxed until ready to be used.

•Re-wrap partly used packages of paper.

NOTE: Do not store paper in the paper trays.

Supported Paper Sizes and Types

This section lists the sizes and types of paper that can be used with the machine.

Supported Paper Sizes

The following table lists the paper sizes supported by each paper tray, output tray, and the duplex module.

NOTE: For the capacity of each tray, refer to Appendix on page 431.

Standard Sizes

NOTE: The standard sizes of paper that can be detected vary depending on the paper size table specified by the System Administrator. For information on setting the paper size table, refer to Paper Size Settings in the Setups chapter on page 78.

Paper Trays - Standard Sizes

					Tray 1, 2	Tray 3, 4		Tray 6
					/	(High
		Dimensions		LEF/			Tray 5	(High	Envelope
	Paper Size				Tray 3, 4	Capacity
		(mm)		SEF			(Bypass)	Capacity	Tray
					(Two Tray	Tandem
								Feeder)
					Module)	Tray)
	A6	105.0	148.0	LEF			O
	A5	148.0	210.0	SEF			O
				LEF			O
	A4	210.0	297.0	SEF	O		O
				LEF	O	O	O	O
	A3	297.0	420.0	SEF	O		O
	B6	128.5	182.0	SEF			O
	B5	182.0	257.0	SEF	O		O
				LEF			O
	B4	257.0	364.0	SEF	O		O
	5.5 × 8.5”	139.7	215.9	SEF	O		O
				LEF			O

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2 Paper and Other Media

					Tray 1, 2	Tray 3, 4		Tray 6
		Dimensions		LEF/	/	(High
							Tray 5	(High	Envelope
	Paper Size				Tray 3, 4	Capacity
		(mm)		SEF			(Bypass)	Capacity	Tray
					(Two Tray	Tandem
								Feeder)
					Module)	Tray)
	7.25 × 10.5”	184.2	266.7	SEF			O
				LEF	O	O	O	O
	8.5 × 11”	215.9	279.4	SEF	O		O
				LEF	O	O	O	O
	8.5 × 13”	215.9	330.2	SEF	O		O
	8.5 × 14”	215.9	355.6	SEF	O		O
	11 × 17”	297.4	431.8	SEF	O		O
	16K (Taiwan)	194.0	267.0	SEF			O
				LEF			O
	8K (Taiwan)	267.0	388.0	SEF			O
	16K (China)	195.0	270	SEF			O
				LEF			O
	8K (China)	270.0	390.0	SEF			O
	Postcard	100.0	148.0	LEF			O
	Prepaid	200.0	148.0	SEF			O
	Postcard
	4 x 6”	101.6	152.4	LEF			O
	European 3	120.0	235.0	LEF			O
	(Chouyoukei
	3) Envelope
	Commercial	104.8	241.3	LEF			O		O
	10 Envelope
	Monarch	98.4	190.5	LEF			O		O
	Envelope
	DL Envelope	110.0	220.0	LEF			O		O
	C4 Envelope	229.0	324.0	SEF			O
	C5 Envelope	162.0	229.0	LEF			O		O

O : Available blank : Not available

24

Supported Paper Sizes and Types

Output Trays/Duplex Module - Standard Sizes

	Paper Size		Dimensions		LEF/	Center	Left Side	Integrated	Office	Duplex
								Office	Finisher
			(mm)		SEF	Tray	Tray			Module
								Finisher	LX
	A6		105.0	148.0	LEF	O	O	O
	A5		148.0	210.0	SEF	O	O	O		O
					LEF	O	O	O		O
	A4		210.0	297.0	SEF	O	O	O	O	O
					LEF	O	O	O	O	O
	A3		297.0	420.0	SEF	O	O	O	O	O
	B6		128.5	182.0	SEF	O	O	O
	B5		182.0	257.0	SEF	O	O	O		O
					LEF	O	O	O	O	O
	B4		257.0	364.0	SEF	O	O	O	O	O
	5.5 × 8.5”		139.7	215.9	SEF	O	O	O		O
					LEF	O	O	O		O
	7.25 × 10.5”		184.2	266.7	SEF	O	O	O		O
					LEF	O	O	O	O	O
	8.5 × 11”		215.9	279.4	SEF	O	O	O	O	O
					LEF	O	O	O	O	O
	8.5 × 13”		215.9	330.2	SEF	O	O	O	O	O
	8.5 × 14”		215.9	355.6	SEF	O	O	O	O	O
	11 × 17”		297.4	431.8	SEF	O	O	O	O	O
	16K (Taiwan)		194.0	267.0	SEF	O	O	O		O
					LEF	O	O	O	O	O
	8K (Taiwan)		267.0	388.0	SEF	O	O	O	O	O
	16K (China)		195.0	270	SEF	O	O	O		O
					LEF	O	O	O	O	O
	8K (China)		270.0	390.0	SEF	O	O	O	O	O
	Postcard		100.0	148.0	LEF	O	O	O
	Prepaid		200.0	148.0	SEF	O	O	O
	Postcard
	4 x 6”		101.6	152.4	LEF	O	O	O
	European 3		120.0	235.0	LEF	O	O	O
	(Chouyoukei
	3) Envelope
	Commercial		104.8	241.3	LEF	O	O	O
	10 Envelope
	Monarch		98.4	190.5	LEF	O	O	O
	Envelope
	DL Envelope		110.0	220.0	LEF	O	O	O
	C4 Envelope		229.0	324.0	SEF	O	O	O
	C5 Envelope		162.0	229.0	LEF	O	O	O
	O	: Available
	blank	: Not available

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2 Paper and Other Media

Paper Trays - Non-standard Sizes

			Tray 1, 2
	Paper	/			Tray 3, 4		Tray 5		Tray 6
			Tray 3, 4		(High Capacity				(High Capacity		Envelope Tray
	Size						(Bypass)
			(Two Tray		Tandem Tray)				Feeder)
			Modules)
	Width		139.7-297.0 mm				88.9-297.0 mm				148.7-241.0 mm
			5.5-11.8”		Not Available		3.6-11.8”		Not Available		5.9-9.6"
	Length		182.0-431.8 mm				98.4-431.8 mm				98.4-162.0 mm
			7.2-17.2”				3.9-17.2”				3.9-6.4”
Output Trays/Duplex Module - Non-standard Sizes
	Paper		Center Tray		Left Side Tray		Integrated		Office Finisher		Duplex Module
	Size						Office Finisher		LX
	Width		88.9-297.0 mm		88.9-297.0 mm	88.9-297.0 mm		210.0-297.0 mm			139.7-297.0 mm
			3.6-11.9”		3.6-11.9”	3.6-11.9”		8.4-11.9”			3.5-11.9”
	Length		98.4-431.8 mm		98.4-432.0 mm	98.4-431.8mm		182.0-431.8 mm			182.0-431.8 mm
			3.9-17.2”		3.9-17.3”	3.9-17.2”		7.3-17.2”			5.1-17.2”

Supported Paper Types

The following table lists the paper types supported by each paper tray, duplex module, and the finisher.

Paper Trays

				Tray 2,
				Tray 3, 4		Tray 6
	Paper Type	Weight g/m2	Tray 1	(Two Tray	Tray 5	(High	Envelope
				Module/	(Bypass)	Capacity	Tray
				High Capacity		Feeder)
				Tandem Tray)
	Plain		O	O	O	O
	Plain Reload*1		O	O	O	O
	Recycled		O	O	O	O
	Custom Paper		O	O	O	O
	1 - 5	60-105
	Hole Punched		O	O	O	O
	Letterhead		O	O	O	O
	Pre-Printed		O	O	O	O
	Other		O	O	O	O
	Lightweight	56-63	O	O	O	O
	Heavyweight	106-169		O	O	O
	Extra	170-215		O	O	O
	Heavyweight
	Bond Paper	170-215		O	O	O
	Envelope	170-215			O		O

26

Supported Paper Sizes and Types

				Tray 2,
				Tray 3, 4		Tray 6
	Paper Type	Weight g/m2	Tray 1	(Two Tray	Tray 5	(High	Envelope
				Module/	(Bypass)	Capacity	Tray
				High Capacity		Feeder)
				Tandem Tray)
	Labels	–	O	O	O	O
	Transparency	–	O	O	O	O

O : Available blank : Not available

*1: Plain Reload refers to paper already printed on one side.

NOTE: When printing onto postcards or envelopes, Extra Heavyweight should be selected, and the size should be specified.

NOTE: Depending on the heavyweight paper used, the paper cannot be loaded Short Edge Feed. In that case, load the paper Long Edge Feed.

NOTE: Depending on the type of paper used and the operating environment, the paper may not be fed into the machine properly, or print quality may be negatively affected.

Output Trays/Duplex Module

			Weight g/m2		Left Side	Integrated	Office	Duplex
	Paper Type			Center Tray		Office
					Tray		Finisher LX	Module
						Finisher
	Plain			O	O	O	O	O
	Plain Reload*1			O	O	O	O
	Recycled			O	O	O	O	O
	Custom Paper			O	O	O	O	O
	1 - 5		60-105
	Hole Punched			O	O	O	O	O
	Letterhead			O	O	O	O	O
	Pre-Printed			O	O	O	O	O
	Other			O	O	O	O	O
	Lightweight		56-63	O	O	O	O	O
	Heavyweight		106-169	O	O	O	O
	Extra		170-215	O	O	O	O
	Heavyweight
	Bond Paper		170-215	O	O	O	O
	Envelope		170-215	O	O	O
	Labels		–	O	O	O
	Transparency		–	O	O	O
	O	: Available
	blank	: Not available

*1: Plain Reload refers to paper already printed on one side.

27

2 Paper and Other Media

28

3 Maintenance

This chapter describes the maintenance tasks that are required periodically to maintain the machine in proper working order.

Ordering Supplies

A variety of supplies are available for the machine, including machine-specific consumables such as a toner cartridge, a drum cartridge, staple cartridges and refills. General-use supplies are also available, such as glass cleaners, cleaning solvents, paper and media products.

To obtain supplies, contact the local Xerox Sales Representative, giving the company name, the product number and the machine’s serial number.

Use the space below to record the telephone number.

Supplies Telephone Number:

NOTE: If you do not use the consumables recommended by Xerox, the performance of the machine may not be at its optimum level. Use only the consumables recommended by Xerox.

Cleaning the Machine

This section describes how to clean the machine to help maintain high performance.

WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment.

Before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product. The use of other materials may result in poor performance and create a hazardous situation.

Always unplug this equipment from the electrical outlet before cleaning.

Control Panel and Touch Screen

Clean the exterior of the machine, touch screen, and control panel on a regular basis to keep them free from dust, dirt, and fingerprint smudges. Wipe the exterior surfaces with a soft, firmly wrung cloth moistened with water. Do not use cleaning agents other than water or neutral detergent. Wipe off any excess water with a dry cloth.

Document Glass and Document Feeder Glass

Clean the document cover and document glass monthly to prevent streaks, smears, and other marks from appearing on copies or prints. If the optional document feeder is installed, also clean the film and document feeder glass.

29

Feeder film Document cover

Document feeder glass

Document glass

3 Maintenance

1. Wipe the document cover and document glass with a soft cloth

moistened with water or Xerox-

approved cleaner to remove any marks, and then wipe with a

soft, dry cloth.

2. If the document feeder is installed, wipe the document

feeder glass and the film on the

cover with a soft cloth moistened with water or Xerox-approved cleaner to remove any marks, and then wipe with a soft, dry cloth.

Document Feeder Rollers

If the machine is installed with a document feeder, clean the feeder rollers monthly to prevent streaks appearing on the output and to prevent document feeder paper jams.

1.Open the document feeder cover.

2.Wipe the document feeder rollers while turning them with a soft cloth moistened with water to remove any dirt.

3.Close the cover.

Document feeder

rollers

Replacing the Drum Cartridge

The drum cartridge is a customer replaceable unit. The machine will display a warning message before the drum reaches the end of its life. When the message is displayed, order a replacement cartridge to ensure continuous operation.

Removing the Old Drum Cartridge

1. Make sure that the machine is not operating, and open the front cover.

30