Whirlpool DU920, DU911, DUL100 User Manual

®

UNDERCOUNTER

DISHWASHER

Use&CareGuide

For questions about features, operation/performance parts, accessories or service, call: 1-800-253-1301.

In Canada, call for assistance 1-800-461-5681, for installation and service, call: 1-800-807-6777

or visit our website at...

www.whirlpool.com or www.whirlpool.com/canada

LAVE-VAISSELLE

ENCASTRÉ

Guided’utilisation etd’entretien

Au Canada, pour assistance, composez le 1-800-461-5681, pour installation ou service 1-800-807-6777

ou visitez notre site web à www.whirlpool.com/canada

Table of Contents/Table des matières.............

2

Models/Modèles

DU900, DU909, DU910, DU911, DU915,

DU920, DU930, DUL100

3385281B

TABLE OF CONTENTS
DISHWASHER SAFETY .................................................................	3
Before Using Your Dishwasher....................................................	4
PARTS AND FEATURES................................................................	5
START-UP GUIDE ..........................................................................	6
Using Your New Dishwasher .......................................................	6
Stopping Your Dishwasher ..........................................................	7
DISHWASHER LOADING..............................................................	7
Loading Suggestions ...................................................................	7
Loading Top Rack........................................................................	7
Loading Bottom Rack ..................................................................	8
Loading Silverware Basket ..........................................................	9
DISHWASHER USE .....................................................................	10
Detergent Dispenser ..................................................................	10
Rinse Aid Dispenser ...................................................................	11
Dishwasher Efficiency Tips ........................................................	11
Cycle Selection Charts...............................................................	11
Canceling a Cycle ......................................................................	12
Changing a Cycle or Setting ......................................................	12
Adding Items During a Cycle .....................................................	12
Using the Plate Warmer .............................................................	12
Option Selections.......................................................................	13
Drying System ............................................................................	13
Overfill Protection Float..............................................................	13
WASHING SPECIAL ITEMS.........................................................	14
DISHWASHER CARE ...................................................................	14
Cleaning......................................................................................	14
Drain Air Gap ..............................................................................	15
Storing ........................................................................................	15
TROUBLESHOOTING ..................................................................	15
FILTER MODULE..........................................................................	17
ASSISTANCE OR SERVICE.........................................................	18
In the U.S.A. ...............................................................................	18
In Canada ...................................................................................	18
WARRANTY ..................................................................................	19

TABLE DES MATIÈRES
LA SÉCURITÉ DU LAVE-VAISSELLE .........................................	21
Avant d’utiliser le lave-vaisselle .................................................	22
PIÈCES ET CARACTÉRISTIQUES ..............................................	23
GUIDE DE MISE EN MARCHE ....................................................	24
Utilisation de votre nouveau lave-vaisselle................................	24
Arrêt du lave-vaisselle ................................................................	25
CHARGEMENT DU LAVE-VAISSELLE .......................................	25
Suggestions de chargement ......................................................	25
Chargement du panier supérieur ...............................................	25
Chargement du panier inférieur .................................................	26
Chargement du panier à couverts .............................................	27
UTILISATION DU LAVE-VAISSELLE...........................................	28
Distributeur de détergent ...........................................................	28
Distributeur d’agent de rinçage..................................................	30
Conseils d’efficacité pour le lave-vaisselle ................................	30
Tableaux de sélection de programmes .....................................	31
Annulation d’un programme ......................................................	32
Changement d’un programme ou réglage ................................	32
Addition de vaisselle durant un programme..............................	32
Utilisation du chauffe-plat ..........................................................	32
Sélection d’options.....................................................................	32
Système de séchage..................................................................	33
Dispositif de protection contre le débordement........................	33
LAVAGE D’ARTICLES SPÉCIAUX ..............................................	33
ENTRETIEN DU LAVE-VAISSELLE.............................................	34
Nettoyage ...................................................................................	34
Dispositif anti-refoulement .........................................................	35
Remisage....................................................................................	35
DÉPANNAGE.................................................................................	35
MODULE DU FILTRE ...................................................................	37
ASSISTANCE OU SERVICE.........................................................	38
Aux États-Unis............................................................................	38
Au Canada..................................................................................	38
GARANTIE.....................................................................................	39

2

DISHWASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

3

Before Using Your Dishwasher

Tip Over Hazard

Do not use dishwasher until completely installed.

Do not push down on open door.

Doing so can result in serious injury or cuts.

Electrical Shock Hazard

Electrically ground dishwasher.

Connect ground wire to green ground connector in terminal box.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Install where dishwasher is protected from the elements. Protect against freezing to avoid possible rupture of fill valve. Such ruptures are not covered by the warranty. See “Storing” in the “Dishwasher Care” section for winter storage information.

■Install and level dishwasher on a floor that will hold the weight, and in an area suitable for its size and use.

■Remove all shipping plugs from hoses and connectors (such as the cap on the drain outlet) before installing. See Installation Instructions for complete information.

4

PARTS AND FEATURES

	1.
		Third level wash				7.			Silverware basket [on some models]																						14.			POWER CLEAN™ filter module
	2.	3-position adjuster				8.			Rack bumper																						15.			Lower spray arm
		[on some models]				9.			Vent																						16.			Overfill protection float
	3.	Top spray arm
						10.			Top rack																						17.			ANYWARE™ silverware basket
	4.	Bottom rack
									[adjustable on some models]																									[on some models]
	5.	Heating element				11.			Extra-capacity fold-down shelves																						18.			Detergent dispenser
	6.	Water inlet opening [in tub wall]							[on some models]																						19.			Rinse aid dispenser
						12.			Spray tower
						13.			Model and serial number label																						Other features your dishwasher
																															may have

Light item clips

Series DU900, DU909, DUL100

5

Series DU915

Series DU910, DU911, DU920 and DU930

START-UP GUIDE

Before using your dishwasher, remove all packaging materials. Read this entire Use and Care Guide. You will find important safety information and useful operating tips.

Using Your New Dishwasher

1.Scrape large food soil and hard items (toothpicks or bones) from dishes.

2.Properly load the dishwasher. (See “Dishwasher Loading.”) Make sure nothing prevents the spray arm(s) from spinning freely.

4.Push door firmly closed. The door latches automatically. Run hot water at the sink nearest your dishwasher until the water is hot. (See “Dishwasher Efficiency Tips.”) Turn off water.

5. Select the desired cycle. (See “Dishwasher Use.”)

3. Add detergent and check the rinse aid dispenser. Add rinse aid if needed. (See “Dishwasher Use.”)

6. Select the desired option. (See “Option Selections.”)

6

Stopping Your Dishwasher

You can stop your dishwasher anytime during a cycle.

1.Open the door slightly.

2.Wait for the spraying action to stop. Then open the door all the way, if needed.

3.Close the door to continue the cycle.

OR

1.Turn the Cycle Control knob slowly clockwise until you hear water draining. Let the dishwasher drain completely.

2.Open the door.

3.Turn the Cycle Control knob to OFF.

DISHWASHER LOADING

Loading Suggestions

■Remove leftover food, bones, toothpicks and other hard items from the dishes. It is not necessary to rinse the dishes before putting them into the dishwasher. The wash module removes food particles from the water. The module contains a chopping device which will reduce the size of food items.

NOTE: If hard items such as fruit seeds, nuts, and egg shells enter the wash module, you might hear chopping, grinding, crunching, or buzzing sounds. These sounds are normal when hard items enter the module. Do not let metallic items (such as pot handle screws) get into the wash module. Damage can occur.

■It is important for the water spray to reach all soiled surfaces.

■Load dishes so they are not stacked or overlapping, if possible. For best drying, water must be able to drain from all surfaces.

■Make sure pot lids and handles, pizza pans, cookie sheets, etc., do not interfere with the spray arm rotation.

■Run a rinse cycle to keep dishes moist if you do not plan to wash them soon. Foods such as eggs, rice, pasta, spinach, and cooked cereals may be hard to remove if they are left to dry over a period of time.

Quiet operating tips

To avoid thumping/clattering noises during operation:

■Make sure lightweight load items are secured in the racks.

■Make sure pot lids and handles, pizza pans, cookie sheets, etc., do not touch interior walls or interfere with the rotation of the spray arm.

■Load dishes so they do not touch one another.

NOTE: For built-in models, keep sink drain plugs closed during dishwasher operation to prevent noise transfer through drains.

Loading Top Rack

The top rack is designed for cups, glasses, and smaller items. (See recommended loading patterns shown.)

NOTE: The features on your dishwasher rack may vary from the drawings shown.

Do not cover third level spray. See arrow.

Cup and glass load

Mixed load

■Place items so open ends face down for cleaning and draining.

■Load glasses and cups in top rack only. The bottom rack is not designed for glasses and cups. Damage can occur.

■Place cups and glasses in the rows between prongs. Placing them over the prongs can lead to breakage.

■To avoid chipping, do not let stemware touch other items.

■China, crystal, and other delicate items must not touch each other during dishwasher operation. Damage can occur.

■Wedge lightweight items against one another or overlap them with heavier dishes.

■Load plastic items securely in the top rack only. Wash only plastic items marked “dishwasher safe.”

■Small bowls, pans, and other utensils can be placed in the top rack.

■Load bowls in the center section for best stability.

7

Extra-capacity fold-down shelves (on some models)

Fold down the extra shelf on the right side of the top rack to hold additional cups, or long items such as utensils and spatulas.

Light item clips (on some models)

The light-item clips hold lightweight plastic items such as cups, lids, or bowls in place during washing. You can move a clip anywhere in the rack.

To move a clip

1.Pull the clip up and off the tine.

2.Reposition the clip on another tine.

Adjustable 3-position top rack (on some models)

You can raise or lower the top rack to fit tall items in either the top or bottom rack. Two adjusters are located on each side of the top rack. Each adjuster has 3 preset positions. The high and low positions are marked on the adjuster.

To adjust the top rack

1. Hold the top rack with one hand near the adjuster.

2.With the other hand, pull out the top of the adjuster.

3.Raise or lower the rack to one of the preset positions.

4.Release the adjuster.

Repeat the steps for the remaining adjusters as needed. The 4 adjusters can be raised or lowered separately or together. The top rack does not have to be level.

Loading Bottom Rack

The bottom rack is designed for plates, pans, casseroles, and utensils. Items with cooked-on or dried-on food should be loaded with soiled surfaces facing inward to the spray. (See recommended loading patterns shown.)

NOTE: The features on your dishwasher rack may vary from the drawings shown.

Do not cover spray tower. See arrow.

Mixed load

■Do not load glasses, cups, or plastic items in the bottom rack. Load small items in the bottom rack only if they are secured in place.

■Load plates, soup bowls, etc., between prongs and facing inward to the spray.

■Overlap the edges of plates for large loads.

■Load soup, cereal, and serving bowls in the rack in a variety of ways depending upon their size and shape. Load bowls securely between the rows of prongs. Do not nest bowls because the spray will not reach all surfaces.

Utensil load

■Load cookie sheets, cake pans, and other large items at the sides and back. Loading such items in front can keep the water spray from reaching the detergent dispenser and silverware basket.

■Secure heavily soiled cookware face down in the rack.

■Make sure pot handles and other items do not stop rotation of the spray arm(s). The spray arm(s) must move freely.

■Do not load items between the bottom rack and the side of the dishwasher tub because they might block the water inlet opening.

NOTE: If you have removed the bottom rack for unloading or cleaning, replace it with the bumpers in front.

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Loading Silverware Basket

Load the silverware basket while it is in the dishwasher or take the basket out for loading on a counter or table.

NOTE: Unload or remove the basket before unloading the racks to avoid spilling water droplets on the silverware.

Style 1 (on some models)

Mix items in each section of the basket with some pointing up

and some down to avoid nesting. Spray cannot reach nested items.

IMPORTANT: Always load sharp items (knives, skewers, etc.) pointing down.

NOTES:

■Do not load silver or silver-plated silverware with stainless steel. These metals can be damaged by contact with each other during washing.

■Some foods (such as salt, vinegar, milk products, fruit juices, etc.) can pit or corrode silverware. Run a rinse cycle if you do not have a full load to wash immediately.

Style 2 (on some models)

Models with ANYWARE™ silverware basket:

To open the silverware basket

Unlock the latch.

NOTE: Be sure the cover is completely latched before pulling out the bottom rack and before closing the dishwasher door.

■Place small items such as baby bottle caps, jar lids, corncob holders, etc., in the section(s) with hinged cover(s). Close the cover to hold small items in place.

■Mix items in each section of the basket with some pointing up and some down to avoid nesting. Spray cannot reach nested items.

IMPORTANT: Always load sharp items (knives, skewers, etc.) pointing down.

■The silverware basket can be hung on the door or on the bottom rack (see illustration).

The silverware basket can also be placed inside the bottom rack.

To remove the basket from the door

1.Grasp the silverware basket by the handle. Slide it toward the top of the door.

2. Lift the basket off the holding buttons.

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To replace the basket in the door

1.Set the silverware basket on the holding buttons.

2.Slide the basket toward the bottom of the door until it locks in place.

NOTES:

■Do not load silver or silver-plated silverware with stainless steel. These metals can be damaged by contact with each other during washing.

■Some foods (such as salt, vinegar, milk products, fruit juices, etc.) can pit or corrode silverware. Run a rinse cycle if you do not have a full load to wash immediately.

DISHWASHER USE

Detergent Dispenser

The detergent dispenser has 2 sections. The Pre-Wash section empties detergent into the dishwasher when you close the door.

1

2

3

4

1.Cover

2.Main Wash section

3.Cover latch

4.Pre-Wash section

The Main Wash section automatically empties detergent into the dishwasher during the main wash. (See the “Cycle Selection Charts.”)

■Use automatic dishwashing detergent only. Other detergents can produce excessive suds that can overflow out of the dishwasher and reduce washing performance.

■Add detergent just before starting cycle.

■Store tightly closed detergent in a cool, dry place. Fresh automatic dishwasher detergent results in better cleaning.

NOTE: Do not use detergent with a rinse cycle.

Filling the dispenser

1.If the dispenser cover is closed, open the cover by pushing the Cover latch.

2.Fill the Main Wash section with detergent. See “How Much Detergent to Use.”

3.Close the Main Wash dispenser cover. Fill the Pre-Wash section if needed.

NOTE: If you select the Normal cycle by turning the Cycle Control knob before filling the dispenser, the detergent dispenser cover will not stay latched. This is normal and will not affect washing performance.

It is normal for the cover to open partially when dispensing detergent.

NOTE: Use both sections for cycles with 2 washes. Use only the covered section for cycles with 1 wash. See the “Cycle Selection Charts” for more details.

How much detergent to use

■The amount of detergent to use depends on the hardness of your water and the type of detergent. If you use too little, dishes won’t be clean. If you use too much in soft water, glassware will etch.

■Water hardness can change over a period of time. Find out your water’s hardness by asking your local water department, water softener company, or county extension agent.

■Different brands of dishwasher detergent have different amounts of phosphorus for softening water. If you have hard water and use a detergent with a phosphorous content of less than 8.7%, you might need to use more detergent, or use a detergent with a phosphorous content higher than 8.7%.

Where to fill

Top of 3rd step (3 tbs or 45 g)

Top of 2nd step (2 tbs or 30 g)

	Top of 1st step (1 tb or 15 g)
Water Hardness	Amount of Detergent

Soft to Medium Hard Water

0 to 6 grains per gallon

For normally soiled loads

■Fill the Main Wash section to the top of the 2nd step (2 tbs or 30 g)

■Fill the Pre-Wash section to the top of the 2nd step (2 tbs or 30 g) if needed

NOTE: Add only 1 tb or 15 g of detergent to both sections if dishes are pre-rinsed or the water is very soft (0 to 2 grains per gallon).

For heavily soiled loads

■Fill the Main Wash section to the top of the 3rd step (3 tbs or 45 g)

■Fill the Pre-Wash section to the top of the 2nd step (2 tbs or 30 g)

Medium to Hard	For normally soiled and
Water	heavily soiled loads
7 to 12 grains per	■ Fill the Main Wash section to the
gallon	top of the 3rd step (3 tbs or 45 g)
	■ Fill the Pre-Wash section to the
	top of the 2nd step (2 tbs or 30 g)
	if needed

NOTE: Fill amounts shown are for standard powdered detergent. Amounts may vary if you use liquid or concentrated powdered detergent. Follow instructions on the package when using liquid dishwasher detergent or concentrated powdered detergent.

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Rinse Aid Dispenser

Rinse aids prevent water from forming droplets that can dry as spots or streaks. They also improve drying by allowing water to drain off of the dishes during the final rinse by releasing a small amount of the rinse aid into the rinse water. Your dishwasher is designed to use a liquid rinse aid. Do not use a solid or bar-type.

Checking the dispenser

Check the center of the Fill Indicator cap. Clear means it needs filling.

OR

Or you can remove the Fill Indicator cap. If an “E” is visible, the dispenser is empty.

Filling the dispenser

The rinse aid dispenser holds 6 oz (175 mL) of rinse aid. Under normal conditions, this will last for about three months. You do not have to wait until the dispenser is empty to refill it. Try to keep it full, but be careful not to overfill it.

1.Make sure the dishwasher door is completely open.

2.Remove the Fill Indicator cap.

3.Add rinse aid. Fill to the smallest opening in the lower part of the dispenser. Overfilling can cause the rinse aid to leak out, and could cause oversudsing.

4.Clean up any spilled rinse aid with a damp cloth.

5.Replace the Fill Indicator cap. Close tightly.

Dishwasher Efficiency Tips

Hot water dissolves and activates the dishwashing detergent. Hot water also dissolves grease on dishes and helps glasses dry spot-free. For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Loads may not wash as well if the water temperature is too low. Water that is too hot can make some soils harder to remove and cause certain detergent ingredients not to function. If your water heater is located far from the dishwasher, it may be necessary to run the hot water at the faucet closest to the dishwasher to minimize the amount of cold water in the water line.

To check water temperature

1.Run hot water at the faucet closest to your dishwasher for at least 1 minute.

2.Place a candy or meat thermometer in a glass measuring cup.

3.Check the temperature on the thermometer as the water is running into the cup.

■To save water, energy and time, do not rinse dishes before putting them into the dishwasher.

■Use a low energy, quick, or short cycle whenever possible. These cycles use less hot water and energy than a normal cycle.

■Use a delay feature (on some models) to run your dishwasher during off-peak hours. Local utilities recommend avoiding heavy usage of energy at certain times of day.

■During the summer, run your dishwasher at night. This reduces daytime heat buildup in the kitchen.

■Use the energy-saving dry option whenever possible. Allow longer drying times (overnight) when using these options. Use a rinse aid to improve drying.

■Use cycles or options that add extra heat to the wash or rinse portion of the cycle only when needed.

■Run your dishwasher with full loads. Run a rinse cycle after meals until the dishwasher is full.

■If your home is equipped with a water softener, you may want to avoid starting the dishwasher during the regeneration of the softener, as this may contribute to poor wash performance.

Cycle Selection Charts

Press the desired cycle. Turn the Cycle Control knob to the desired cycle. If the door is latched, you will hear the cycles start and stop as the Cycle Control knob passes each cycle mark. This is normal and does not hurt the dishwasher. If you prefer, you can set the Cycle Control knob with the door unlatched.

To use Rinse Only, press any cycle and turn the Cycle Control knob to Rinse Only.

NOTE: Use the Air Dry option with the Rinse Only cycle.

A “●” shows what steps are in each cycle. Your model may have some or all of the cycles shown.

Temperatures indicate where extra heat is added. The Cycle Control knob pauses as the water heats.

Water usage is shown in U.S. gallons/liters.

This model meets the ENERGY STAR® guidelines for energy efficiency.

Cycle time includes dry time. An asterisk ( * ) by the cycle time indicates the cycle time might be longer depending on the

11

temperature of the water entering the dishwasher. The cooler the water, the longer the cycle time. If the water is already hot enough, the cycle time will be as shown.

Use this cycle for hard-to-

Use both

POTS &

clean, heavily-soiled pots,

detergent

pans, casseroles, and

dispenser

PANS

regular tableware.

sections.

Wash

Rinse

Main

Purge†

Final

Dry

Time

Water

Wash

Rinse

(min)

Usage

(gal/L)

●

●

●

●

●

●

88*

9.1/34.4

140°F

140°F

140°F

(60°C)

(60°C)

(60°C)

Use this cycle for heavily-

Use both

soiled loads.

detergent

dispenser

sections.

Wash

Rinse

Main

Purge†

Final

Dry

Time

Water

Wash

Rinse

(min)

Usage

(gal/L)

●

●

●

●

●

72*

6.9/26.1

140°F

(60°C)

Use this cycle for loads

Use

with normal amounts of

covered

food soil. (The energy-

detergent

usage label is based on

dispenser

this cycle.)

section.

Wash

Rinse

Main

Purge†

Final

Dry

Time

Water

Wash

Rinse

(min)

Usage

(gal/L)

●

●

●

●

62*

4.8/18.2

140°F

(60°C)

Use this cycle for pre-

Use

rinsed or lightly-soiled

covered

loads.

detergent

dispenser

section.

Wash

Rinse

Main

Purge†

Final

Dry

Time

Water

Wash

Rinse

(min)

Usage

(gal/L)

●

●

●

●

62*

4.8/18.2

	Use this rinse cycle for		Do not use
	rinsing dishes, glasses,		detergent
	and silverware that will		with this
	not be washed right away.		cycle.
Wash Rinse	Main	Purge† Final	Dry	Time	Water
	Wash	Rinse		(min)	Usage
					(gal/L)
●				6	2.2/8.3

† A small amount of water runs through the pump to remove soil particles.

Canceling a Cycle

You can cancel a cycle at any time.

1.Turn the Cycle Control knob slowly clockwise until you hear water draining. Let the dishwasher drain completely.

2.Open the door.

3.Turn the Cycle Control knob to OFF.

Changing a Cycle or Setting

If your dishwasher has more than one wash cycle, you can change a cycle anytime during a cycle.

1.Lift the door latch to stop the cycle.

2.Press a cycle and, if desired, press an option.

3.Turn the Cycle Control knob clockwise.

4.Check the detergent dispensers. They must be filled properly for the new cycle.

NOTE: Turning the Cycle Control knob can cause the covered Detergent Dispenser section to open and release the detergent. Check the covered section if the cycle uses detergent in both sections.

5.Close the door firmly until it latches. The dishwasher starts a new cycle.

Adding Items During a Cycle

You can add an item anytime before the main wash starts, or the Cycle Control knob reaches Normal Wash.

To add items

1.Lift up the door latch to stop the cycle. Wait for the spraying action to stop before opening the door.

2.Open the door and add the item.

3.Close the door, but do not latch it. Wait 30 seconds for the air in the dishwasher to warm up. This reduces the amount of moisture escaping from the vent when restarting a cycle.

4.Close the door firmly until it latches. The dishwasher resumes the cycle.

Using the Plate Warmer

Use the Plate Warmer cycle to warm serving dishes or dinner plates.

NOTE: Do not use the Air Dry option.

1.Close and latch the door.

2.Turn the Cycle Control knob to PLATE WARMER.

3.Allow 8 minutes for the cycle to heat the dishware.

4.Turn the Cycle Control knob to OFF.

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