VTech VT5875 User Manual

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User’s Manual

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Model: VT5875

Table of contents

 

Getting started . . . . . . . . . . . . . .

3

Before you begin . . . . . . . . . . . . . . . . . . . . . 3

Parts checklist . . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . 4

Choose location . . . . . . . . . . . . . . . . . . . . 4

Install handset battery . . . . . . . . . . . . . . . . . 4

Power guard/spare battery charger feature . . . . .

. 5

Connect power to telephone base/handset chargers . 6

Connect to phone line . . . . . . . . . . . . . . . . . 6

Wall mounting . . . . . . . . . . . . . . . . . . . . . 7

Charge the handset battery . . . . . . . . . . . . .

. 8

Check for dial tone . . . . . . . . . . . . . . . . . .

. 8

Belt clip . . . . . . . . . . . . . . . . . . . . . . .

. 8

To register your accessory handsets . . . . . . . .

. 9

Re-registerexisting handsets to a new base . . . .

. 9

De-registerall system handsets . . . . . . . . . . .

. 9

Registration . . . . . . . . . . . . . . . . . . . . . . .

. 9

Basic operation

10

Handset and base indicators . . . . . . . . . . . . . .

10

Handset display . . . . . . . . . . . . . . . . . . .

10

Base display . . . . . . . . . . . . . . . . . . . . . 11

Handset layout . . . . . . . . . . . . . . . . . . . . . 12

Base unit layout . . . . . . . . . . . . . . . . . . . . .

13

Telephone operation . . . . . . . . . . . . . . . . . . 14

Making calls . . . . . . . . . . . . . . . . . . . . .

14

Answering calls . . . . . . . . . . . . . . . . . . .

14

Flash . . . . . . . . . . . . . . . . . . . . . . . . .

15

Redial . . . . . . . . . . . . . . . . . . . . . . . .

15

Mute . . . . . . . . . . . . . . . . . . . . . . . . . 15

Conference call . . . . . . . . . . . . . . . . . . .

15

Volume control . . . . . . . . . . . . . . . . . . .

. 16

Transferring calls . . . . . . . . . . . . . . . . . .

. 16

Intercom call . . . . . . . . . . . . . . . . . . . .

. 17

Call forward . . . . . . . . . . . . . . . . . . . . .

18

Handset locator . . . . . . . . . . . . . . . . . . .

18

Headset . . . . . . . . . . . . . . . . . . . . . . .

19

Operating range . . . . . . . . . . . . . . . . . . . 19 Handset display screen messages . . . . . . . . . 20 Base display screen messages . . . . . . . . . . . 22 Telephone settings . . . . . . . . . . . . . . . . . . . 23 Ringer volume . . . . . . . . . . . . . . . . . . . . 23

Ringer tone . . . . . . . . . . . . . . . . . . . . . .

23

Key tone . . . . . . . . . . . . . . . . . . . . . . . 24 Language . . . . . . . . . . . . . . . . . . . . . . 24 Dial type . . . . . . . . . . . . . . . . . . . . . . . 24

Telephone directory . . . . . . . . . . . . . . . . . .

 

25

Storing a new entry . . . . . . . . . . . . . . . . .

 

25

Review/dial from the phonebook . . . . . . . . . .

.

26

Edit a phonebook entry . . . . . . . . . . . . . . .

 

27

Delete a phonebook entry . . . . . . . . . . . . .

.

27

Caller ID . . . . . . . . . . . . . . . . . . . . . . . .

 

28

Shared call log . . . . . . . . . . . . . . . . . . .

.

28

About call history (caller ID) . . . . . . . . . .

. 29

Review call history . . . . . . . . . . . . . . . . .

.

29

Delete records from call history . . . . . . . . . .

.

29

Delete a specific call . . . . . . . . . . . . . . . .

.

29

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Table of contents

Delete all calls . . . . . . . . . . . . . . . . . . . .

29

Important safety instructions . . . . . . . . . . . . . .

47

Dial a displayed number . . . . . . . . . . . . . . .

29

FCC, ACTA and IC regulations . . . . . . . . . . . . .

48

Store a call history record in the directory . . . . . .

30

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 49

Voicemail . . . . . . . . . . . . . . . . . . . . . . . .

31

Technical specifications . . . . . . . . . . . . . . . . 50

Access voicemail . . . . . . . . . . . . . . . . . . .

31

Index . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Clear voicemail . . . . . . . . . . . . . . . . . . . .

31

 

 

Program the voicemail access keys . . . . . . . . .

31

 

 

Program password . . . . . . . . . . . . . . . . . .

32

 

 

Program the VOICEMAIL key . . . . . . . . . . . .

32

 

 

Program the PLAY key . . . . . . . . . . . . . . . .

32

 

 

Program the SKIP key . . . . . . . . . . . . . . . .

33

 

 

Programm the ERASE key . . . . . . . . . . . . . .

33

 

 

Reset all codes . . . . . . . . . . . . . . . . . . . .

33

 

 

Custom pay-per-use(PPU) features . . . . . . . . . .

34

 

 

PPU keys on base . . . . . . . . . . . . . . . . . .

34

 

 

PPU keys on handset . . . . . . . . . . . . . . . . 34

 

 

Change PPU key setting . . . . . . . . . . . . . . .

35

 

 

Change auto call back number . . . . . . . . . . .

35

 

 

Change three-waycalling number . . . . . . . . . .

36

 

 

Change repeat dialing number . . . . . . . . . . . .

36

 

 

Reset all codes . . . . . . . . . . . . . . . . . . . .

36

 

 

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 37

 

 

Battery care and maintenance . . . . . . . . . . . .

37

 

 

Replacing the handset battery . . . . . . . . . . . .

37

 

 

Additional information

38

 

 

Troubleshooting . . . . . . . . . . . . . . . . . . . .

38

 

 

Maintenance . . . . . . . . . . . . . . . . . . . . . . 45

 

 

Warranty . . . . . . . . . . . . . . . . . . . . . . . .

45

 

 

 

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Before you begin

Parts checklist

1.Handset

2.Base unit

3.Charger

4.Battery

5.Telephone line cord

6.Belt clip

7.Base wall mounting bracket

8.AC power adapter

9.Charger power adater

10.User’s manual

To purchase replacement batteries, visit us on the web at www..vtechphones..com or call VTech Communications, Inc.. at 1-800-595-9511..In Canada, contact VTech Telecommunications Canada Ltd.. at www..vtechcanada.. com or1-800-267-7377..

Handset

Base unit

Charger

Battery

Telephone

Belt clip

 

line cord

Base wall mounting

 

 

bracket

 

Charger

 

Ac power adapter

power adapter

User’s manual

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Important!

Before using this telephone, you must read the important safety instructions on page 47..

started Getting

Use only the VTech battery pack supplied with your phone..

Place the handset in its telephone base when not in use to ensure optimum performance..

CAUTION: To reduce the risk of fire or injury, read and follow these instructions:

1.Use only the battery supplied, or quivalent

2.Do not open or mutilate the battery Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed

3.Exercise care in

handling battery in order not to short the battery with conducting materials such as rings, bracelets, and keys The battery or

conductor may overheat and cause burns..

Installation

Choose location

For maximum performance of your cordless telephone system:

1.Choose a central location for your base unit..

2.Install your phone(s) as far away as possible from any other cordless (wireless) devices such as cordless telephones, 802..11 wireless routers (for example, WiFi), etc..

3..Install your phone(s) as far away as possible from other electronic equipment such as microwave ovens, televisions, computers, etc..

4..Install your telephone equipment away from heat sources and sunlight..

5.Avoid excessive moisture, dust or extreme cold..

Install handset battery

a)Align the two holes in the plug with the socket pins, then snap the plug into place..

b)Place the battery in the compartment..

c)Replace cover by sliding it up into place..

d)Place the handset in its base when not in use to ensure maximum daily performance..

e)Be sure to charge the battery for a minimum of 16 hours before using your phone..

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Installation

Power guard/spare battery charger feature

Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure.. With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1..5 hours..

The spare battery can also be used to replace a drained handset battery, ensuring uninterrupted use.. A spare battery can be purchased from most retail stores that carry electronic equipment..

1.Open the spare battery compartment by pressing the lever on the cover as shown below in diagram one.. Then pull the compartment cover up, as shown in diagram two..

2.Align the two holes in the plug with the socket pins, then snap the plug into place.. Place the battery in the charger as shown in the diagram below..

3.Replace the spare battery compartment cover.. The spare battery takes 16 hours to fully charge a drained battery..

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When using the phone during power backup mode, audio quality may be compromised due to reduced power availability..

started Getting

Caution: Use only the VTech power supply provided with your phone..

Installation

Connect power to telephone base/handset chargers

1.Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the telephone base..

2.Choose the location for your charger, and plug its power supply into an electrical outlet..

Modular

Standard

Standard

telephone jack

electrical outlet

 

 

electrical outlet

Connect to phone line

Plug one end of the telephone line cord into the jack at the bottom of the telephone base, Then plug the other end of the cord into the wall outlet..

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Installation

Wall mounting

Your phone base unit is designed to mount on a standard telephone wall plate.. Wall mounting is optional..

1.Run the power and telephone line cords through the slots in the bracket, connecting them to the jacks located on the underside of the base.

2.Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit..

3.Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.

4.Line up the tabs on the wall mount adapters with the holes at the bottom of the base unit.. Snap the wall mount bracket firmly in place.

5.Mount the base unit on the wall. Position the base unit so the mounting studs will fit into the holes on the wall mount bracket.. Slide base unit down on the mounting studs until it locks into place

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started Getting

Your phone contains an internal noise filter

(for DSL subscribers).. This means, If you subscribe to DSL service, you shouldn’t experience interference or noise when using your phone due to your DSL service..

Installation

Charge the handset battery

Place the handset in the base.. Be sure to charge the battery for at least 16 hours before using your phone..

Check for dial tone

After the batteries are charged, pick up the handset and press ON; you should hear a dial tone.. If you do not, try this phone in another phone jack.

Belt clip (optional)

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Registration

Your phone can operate up to four handsets.. To order additional handsets call the supplier..

To register your accessory handsets

1.After charging the battery, the screen will display:

2.On the base unit, press MENU/SEL, then scroll toDISPLAY BASE ID, pressMENU/SEL..

3.Enter the 15 digit base unit ID code, If you make a mistake, press the DELETE/MUTE key to backspace (delete characters), then enter the correct information..

4.Press MENU/SELECT to complete the registration process..

5.Once a valid base ID code has been entered, the display will blank for a second or two, and then show:

6.If the base accepts the new handset, after several seconds the new handset will show:

Where X is the new handset number assigned, sequentially, by the base..

Re-registerexisting handsets to a new base

1.Install your new base unit, the handset(s) will display SEARCHING…, press and hold theMENU/SELECT button for two seconds..

2.The handset will display:

3.Follow steps 2 through 6 in To register your accessory handsets above..

ENTER BASE ID

###############

SEARCHING...

HANDSET X

ENTER BASE ID

###############

De-registerall system handsets

1. With the phone in idle, press *883244# on the base..

2.

Then press MENU/SEL, IN USE and CHARGE, the POWER LEDwill

 

 

illuminate briefly before returning to idle.

ENTER BASE ID

3.

This will erase all handsets registered to the base.. The handsets will

 

now prompt you to:

###############

 

 

4.Re-registerthe handset(s) to base by following steps 2 through 6 inTo register your accessory handsets above..www.vtechphones.com

The 15-digitbase ID code may contain numbers and characters, including 0 through 9 and *.. Make sure you enter all 15 digits..

If you do not enter the correct digit sequence, you will hear an error tone.. Press

DELETE/MUTE key to backspace to erase a character(s) and carefully re-enter the base ID code..

De-registeringall system handsets will prevent any handset from placing calls until the handset isre-registerto the base..

started Getting

Handset and base indicators

Handset display

Icon

Description

MUTE

Turns on when the microphone is muted..

NEW

Turns on when there are new call log entries..

 

 

 

Turns on when the ringer is muted..

 

 

 

 

 

 

 

Low battery indicator and charging indicator..

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED is on when in handsfree mode..

 

 

 

 

VOICEMAIL

On when new voicemail is detected.. Service must be subscribed through your

 

 

 

local telephone company..

10

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Handset and base indicators

Base display

Icon

Description

MUTE

• MUTE turns on when the microphone is muted..

 

 

 

 

 

• LED is on when microphone is muted

NEW

Turns on when there are new call log entries..

 

 

 

 

 

 

 

 

 

 

 

Turns on when the ringer is muted..

 

 

 

 

 

 

 

 

 

 

 

Displays when spare battery is charging in the base unit..

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IN USE

On when the phone is off hook..

 

 

 

 

 

 

CHARGE

On when the handset is charging in the base..

VOICEMAIL

On when new voicemail is detected.. Service must be subscribed through

 

 

 

 

 

your local telephone company..

 

 

 

 

 

LED is on when base speakerphone is in use..

 

 

 

 

 

 

SPARE BATT

• LED flashes when the base is operating on spare battery power.

 

 

 

 

 

• LED is on when a spare battery is charging and the power adapter is

 

 

 

 

 

plugged into the base..

In the event of a power failure, if a spare battery is charging in the base, the base

will go into backup mode and use the spare battery for power..

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11

operation Basic

Handset layout

1.Antenna

2.CID

3. Redial/pause

4.On/flash

5.Dialing key (0 - 9, *, #)

6. Voicemail

7. Play

8. Skip

9. Menu/select

10.

11. Speaker

12. Mute/delete

13. Off/clear

14. Billed services

15. Intercom

16. Erase X

16

12

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Base unit layout

1.Intercom

2.In use

3.Spare battery

4.Charge

5.Microphone

6.Auto call back

7.Three-waycalling

8.Repeat dialing

9.Number keys

10.Speaker

11.Mute

12.Flash

13.Redial/pause

14.CID

15.EXIT

16.Delete

17.

18.Menu/select

19.Skip

20.Volume

21.Erase

22.Voicemail

23.Play

23

operation Basic

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13

Telephone operation

Making calls

From the handset:

Press ON (or,SPEAKER (

) to use the handset speakerphone feature)..

Dial the phone number..

 

 

-OR-

 

 

Dial the phone number first; then press ON orSPEAKER (

)..

As you are entering numbers, press DELETE/MUTE orOFF/CLEAR to backspace and make corrections, or press and holdPAUSE to enter a three second dialing pause.. PressOFF to end your call..

From the base unit

 

Press SPEAKER(

).. Dial the phone number..

-OR-

 

Enter the phone number first; then press SPEAKER ()

As you are entering numbers, press DELETE orEXIT to backspace and make corrections, or press and holdPAUSE to enter a three second dialing pause..

PressSPEAKER () to end your call..

Answering calls

From the handset

Press ON,SPEAKER or any of the number keys..

Press OFF to end your call..

From the base unit

Press SPEAKER () or any of the dialing keys(0-9,*, #)..

Press SPEAKER () to end your call..

14

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Telephone operation

Flash function

You can use your phone with services such as call waiting.. When you receive a call waiting signal, simply press the FLASH key to switch to the new call.. PressFLASH again to switch back to the original call..

Redial function

Press REDIAL to display the last telephone number dialed from the handset or base unit (up to 32 digits).. Useorto scroll through the five previously dialed numbers.

When the beginning or the end of the redial list is reached, a double beep will sound..

When the desired number is reached, press ON orSPEAKER () to dial..

Press DELETE/MUTE on the handset (orDELETE on the base) to delete the number from the redial memory..

Press OFF/CLEAR on the handset(orEXIT on the base) to exit the redial review list..

Mute function

During an active call, press the MUTE key on handset or base unit to disable the microphone.. The screen will display:

Press MUTE again to return to normal two way conversation..

MICROPHONE ON will display briefly.

PHONE 00:00:25

MICROPHONE MUTED

MUTE

Conference call

Your phone is capable of supporting conference calls between system handsets or base.. It is possible to establish a conference between any two handsets (or a handset and the base) and the external line..

If a handset or base already has a connection to the external line, and

any other handset or base goes off-hook,a conference is immediatelyPHONE 00:00:25 established.. The handsets will show:

Use FLASH to access other phone company subscriber services, as described by your provider..

To end a conference call, press OFF at he handset or

on the base.. The conference call will not be terminated until all handsets or base unit have disconnected from the call..

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15

operation Basic

If the returned call is not answered within 30 seconds, the external call

will end automatically..

While in transfer mode (before releasing the call) you may toggle back and forth between the external call (the display will show OUTSIDE) and the intercom call (the display will show

INTERCOM) by pressing the

INTERCOM key..

Telephone operation

Volume control

Press the VOLUME buttonon the handset or press theVOLUME buttonon the base to adjust listening volume.. Each button press raises or lowers volume by one level.. When you change the volume level, the new setting is saved.. The new volume level will be applied each time you use the handset, speakerphone or headset..

Transferring calls

You can transfer calls between the base and any handsets registered to it..

While you are on an external call, using transfer allows you to speak to the person who answers at the base or handset you are calling before releasing the external call to them..

Press INTERCOM key on the handset or base, it will display:

Select the number of the handset to which the call is to be transferred 1-4or 0 for base.. For example if you intercom handset 2 the display will show:

Press ON,SPEAKER orINTERCOM on the handset or base being called to answer the intercom call.. You may now discuss the external call with the person who answered the other handset or base..

On the handset, press the OFF key to transfer the external call to the other handset or base.. (If transferring from the base, pressSPEAKER to transfer..)

TRANSFER TO:

CALLING

HANDSET 2

HANDSET 1

IS CALLING

CALL TRANSFERRED

16

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Telephone operation

Intercom call

You can intercom between the base and any handsets registered to it..

From the idle (off) mode, press INTERCOM.. The handset will display:

Select a number of the handset to be called (1-4or 0 for base).. For example if you intercom the base the display will show:

Press INTERCOM, ONor SPEAKER (

) on the handset (or

base) to answer the intercom call.. The screens will display:

Press INTERCOM,OFF/CLEAR on the handset (orEXIT on the base) to end the call

If the handset/base you are attempting to intercom is out of range, or on an external call, the display will show:

INTERCOM TO:

CALLING

BASE

INTERCOM

UNABLE TO CALL

TRY AGAIN

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operation Basic

17

Telephone operation

Call forward

You can forward calls between the base and any handsets registered to it..

A handset on an external call can forward it to any other handset or base..

Press and hold the INTERCOM key on the handset, it will display:

Enter the handset number you wish to forward to or 0 for base.. The handset will display:

At the handset or base pressON, SPEAKER or any of the dialing keys(0-9,*, #) to answer the call..

If the handset or base being called does not respond in about one minute, the external call will be returned to originating handset or base and the display will show:

FORWARD TO:

CALL FORWARD

CALL BACK

Handset locator

From the idle (off) mode, press MENU/SEL on the base unit, then useorkey to scroll toHANDSET LOCATOR..

Press MENU/SEL, display will show:

To end the page, press ON, SPEAKER, or any dial pad key(0-9,*,#)on the handset, or pressMENU/SEL orEXIT on the base..

>HANDSET LOCATOR DISPLAY BASE ID

PAGING

ALL HANDSETS

18

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Telephone operation

Headset

You can use this telephone handsfree when you install a compatible 2..5 mm headset, purchased separately..

Plug the headset into the jack located on the side of the handset (under the small rubber flap). Do not force the connection, but make sure the plug fits securely.

Operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC).. This handset and base can only communicate over a certain distance.. The range may be affected by the weather or the construction of your home or office.

If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press ON.. Move closer to the base, then pressON to answer the call..

If you move out of range during a phone conversation, you might hear noise or interference, or you may lose the call.. To improve reception, move closer to the base..

If you move out of range while on a call and the call is lost, your line may remain busy.. To hang up properly, walk back into range, periodically pressing OFF..

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operation Basic

19