Congratulations
on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions
on page 50 of this manual.
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
Table of contents
Getting started . . . . . . . . . |
. . |
. |
1 |
Find handset . . . . . . . . . . . . . . . . |
. . |
. 12 |
|
Parts checklist . . . . . . . . . . |
. . |
|
1 |
Intercom . . . . . . . . . . . . |
. . |
13 |
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Telephone base and charger installation |
. . |
. |
2 |
Conference call . . . . . . . . . . |
. |
14 |
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Battery installation and charging |
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3 |
Transfer an external call . . . . . . . |
. |
. 15 |
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Handset layout |
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4 |
Switch between external and |
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Telephone base layout |
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5 |
intercom call . . . . . . . . . . |
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17 |
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Telephone settings |
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6 |
Answer an incoming call during an |
. |
18 |
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Ringer volume - handset |
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6 |
intercom call . . . . . . . . . . |
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Directory . . . . . . . . . . . . |
. . |
19 |
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Ringer tone |
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7 |
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Store a directory entry . . . . . . . . |
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20 |
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Key tone . . . . . . . . . . . . |
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8 |
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Character chart . . . . . . . . . . |
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21 |
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Language . . . . . . . . . . . |
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8 |
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Search the directory . . . . . . . . |
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22 |
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Clear voice mail . . . . . . . . . |
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9 |
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Dial a directory entry |
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22 |
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Telephone operation . . . . . . . |
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10 |
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Edit a directory entry |
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23 |
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Make a call . . . . . . . . . . |
. . |
. 10 |
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Delete from the directory |
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24 |
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Answer a call |
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10 |
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About caller ID . . . . . . . . . . |
. . |
25 |
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End a call |
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10 |
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Call log |
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26 |
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Speakerphone . . . . . . . . . . |
. . |
10 |
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Missed calls indicator . . . . . . . . |
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27 |
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Volume |
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10 |
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Review the call log . . . . . . . . |
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27 |
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Mute . . . . . . . . . . . . . |
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11 |
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Make a call log entry ready to dial |
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28 |
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Ringer mute . . . . . . . . . . |
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. 11 |
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Dial a call log entry . . . . . . . . |
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28 |
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Call waiting |
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11 |
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Save an entry to the directory . . . . . |
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. 29 |
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Chain dialing . . . . . . . . . . . . . . . . . . |
. 12 |
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ii |
Table of contents
Delete from the call log . . . . |
. . |
. . |
|
. 30 |
Delete all messages . . . . . . . |
. . |
. |
41 |
Call log display screen messages . |
. . . |
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31 |
Record and play memos |
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41 |
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Redial list |
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32 |
Record a memo . . . . . . . . |
. . |
. |
41 |
Dial a redial entry . . . . . . |
. . |
. . |
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. 32 |
Memo playback . . . . . . . . |
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41 |
Delete from redial . . . . . . |
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. . |
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. 32 |
Call screening . . . . . . . . . |
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42 |
Answering system . . . . . . |
. . |
. |
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33 |
Call intercept |
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42 |
Answering system and voicemail . |
. . |
. |
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33 |
Message window displays . . . . . . . |
. . . . . 43 |
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Message capacity . . . . . . |
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. . |
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. 33 |
Remote access . . . . . . . . |
. . |
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44 |
Activate the answering system |
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34 |
Appendix . . . . . . . . . . |
. . |
. |
45 |
Set the clock . . . . . . . . |
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. . |
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. 34 |
Handset display screen messages . . |
. . |
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. 45 |
Answering system set up . . . . |
. . |
. |
. |
35 |
Handset and telephone base indicators |
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47 |
Set number of rings . . . . . . |
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. |
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35 |
Battery . . . . . . . . . . . . |
. . |
|
. 49 |
Set telephone base ringer . . . . |
. . |
. |
. |
36 |
Important safety instructions |
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50 |
Set remote access code |
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37 |
Troubleshooting . . . . . . . . |
. . |
. |
51 |
Set message alert tone . . . . |
. . |
. . |
|
. 37 |
Operating range . . . . . . . . |
. . |
. |
60 |
Outgoing announcement |
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38 |
Maintenance . . . . . . . . . . |
. . |
|
. 60 |
Record your own announcement . |
. . |
. |
. |
38 |
About cordless telephones |
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61 |
Play your announcement . . . . |
. . |
. |
. |
39 |
The RBRC® seal . . . . . . . . |
. . |
. |
61 |
Delete your announcement . . . |
. . . |
. |
39 |
Warranty . . . . . . . . . . . |
. . |
. |
62 |
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New message indication |
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40 |
FCC, ACTA and IC regulations . . . |
. . |
. |
64 |
Message playback |
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40 |
Technical specifications . . . . . . |
. . |
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. 66 |
Options during playback |
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40 |
Index . . . . . . . . . . . . |
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67 |
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iii |
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
1. Quick start guide |
3. Telephone base |
4. Charger and |
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2. Handsets |
charger adapter |
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(1 for LS6125-2, |
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(2 for LS6125-2, |
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2 for LS6125-3/LS6126-3, |
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3 for LS6125-3/LS6126-3, |
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3 for LS6125-4, |
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4 for LS6125-4, |
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4 for LS6125-5/LS6126-5) |
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5 for LS6125-5/LS6126-5) |
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5. Battery |
7. Telephone line cord |
8. Telephone base |
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compartment |
9. User’s manual |
||
covers |
6. Batteries |
power adapter |
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(2 for LS6125-2, |
(2 for LS6125-2, |
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3 for LS6125-3/LS6126-3, |
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3 for LS6125-3/LS6126-3, |
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4 for LS6125-4, |
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4 for LS6125-4, |
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5 for LS6125-5/LS6126-5) |
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5 for LS6125-5/LS6126-5) |
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www.vtechphones.com
•To purchase replacement batteries or power adapters, visit our website at www. vtechphones. com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.
operation Basic started Getting
•Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.
•The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under- the-table/cabinet outlet.
•The telephone base is designed for desk or tabletop use only.
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must have a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Telephone wall jack
DSL filter (not included) required if you have DSL high-speed Internet service
Telephone base |
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power adapter |
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(large) |
Electrical outlet |
Charger |
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not controlled by |
adapter |
Telephone line cord |
a wall switch |
(small) |
Charger
Telephone base
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Getting started
Battery installation and charging
Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When the battery power is low, the handset will beep,
LOW BATTERY will be displayed and will flash on the handset screen. Place the handset in the telephone base or charger to charge the battery when not in use. See the table on page 49 for battery operating times.
1.Insert the plug of the battery as indicated. Make sure it is plugged securely and matches the color-coded label inside the battery compartment.
2.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
3.Align the battery compartment cover flat against the battery compartment, then slide it upwards until it clicks into place.
4.Charge the handset by placing it in the telephone base or charger. The handset charge light will be on when charging.
1 2 3 4 Charge light
VOL
CID
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•If the handset will not be used for a long time, disconnect and
remove the battery to prevent possible leakage.
•To purchase replacement batteries, visit our website at www. vtechphones. com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.
operation Basic started Getting
Getting started
Handset layout
(Directory)
•Press to display the directory when the phone is not in use.
•While in the menu, press to scroll up.
•Press to raise the listening volume during a call.
(Speakerphone)
•Press to activate the handset speakerphone.
•Press again to resume normal handset use.
/FLASH
•Press to make or answer a call.
•During a call, press to answer a second call when you hear a call waiting alert.
CHARGE light
•On when the handset is charging in the telephone base or charger.
CID (Caller ID)
•Press to review the call log when the phone is not in use.
•While in the menu, press to scroll down.
•Press to lower the listening volume during a call.
REDIAL/PAUSE
•Press to review the redial list.
•While dialing or entering numbers into the directory, press and hold to insert a dialing pause.
MENU/SELECT
•Press to display the menu.
•When in the menu, press to select an item, or save an entry or setting.
OFF/CLEAR
•During a call, press to hang up.
•While the handset is ringing, press to silence the ringer.
•Press and hold when the phone is not in use to erase the MISSED CALLS display.
•During programming, press to return to
previous menu without making changes.
#
• Press repeatedly to display other dialing options when reviewing the call log.
INT (intercom)
•Press to initiate an intercom conversation or transfer a call.
MUTE/REMOVE
• While on a call, press to mute the microphone.
• While reviewing the call log, press to delete an individual entry, or press and hold to delete the entire call log.
• Press to delete digits when predialing
(entering the phone number before pressing
/FLASH).
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Getting started
Telephone base layout
X/DELETE
•Press to delete message currently playing (page 40).
•When the phone is not in use, press twice to delete all previously reviewed messages (page 41).
/REPEAT
•Press to repeat a message or press twice to play previous message (page 40).
ANS ON/OFF
• Press to turn the answering system on or off (page 34).
RECORD
• Press to record a memo (page 41) or an announcement (page 38).
CLOCK
• Press to set the clock (page 34).
IN USE light
•Flashes when there is an incoming call or another telephone on the same line is in use.
•On when a handset is in use.
Message window
•Displays the number of messages plus other answering system information. (page 43).
/SKIP
•Press to skip to the next message (page 40).
VOL/VOL
• Press to adjust the volume during playback (page 40).
SET UP
• Press to enter the set up menu (pages 35-37).
FIND HANDSET
• Press to page all handsets.
/PLAY/STOP
•Press to play messages (page 40).
•Press to stop message playback.
ANNC
•Press to enter announcement mode (pages 38-39).
VOICEMAIL light
•Flashes when you have new voicemail. Voicemail is offered by your telelphone service provider.
www.vtechphones.com
operation Basic started Getting
•The ringer will be off if the volume is set to the lowest level, and a ringer off
icon will be displayed.
•The telephone base ringer volume is a separate setting. See page 36 for details.
Telephone settings
Ringer volume - handset
You can change the handset ringer volume to a comfortable level. The ringer can also be turned off so the handset does not ring when there are incoming calls.
To adjust the ringer volume:
1.Press MENU/SELECT to display the menu when the handset is not in use.
2.Press or to select >RINGER VOLUME, then press
MENU/SELECT.
3.Pressorto adjust the volume. A sample of each volume level will be played when scrolling through the choices.
4.Press MENU/SELECT to save your selection. You will hear a confirmation tone.
>RINGER VOLUME RINGER TONE
RINGER VOLUME
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Telephone settings
Ringer tone
This menu allows you to choose from different ringer tones. To choose a ringer tone:
1.Press MENU/SELECT to display the menu when the handset is not in use.
2.Press or to select >RINGER TONE, then press
MENU/SELECT.
3.Press or to select the desired ringer tone. A sample of each ringer tone will be played when scrolling through the choices.
4.Press MENU/SELECT to save your selection. You will hear a confirmation tone.
>RINGER TONE
KEY TONE
RINGER TONE 1
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•If the ringer is turned off while scrolling through the options in the
RINGER TONE menu, the sample of the ringer will not be heard.
operationsettingsBasic Telephone
Telephone settings
Key tone
The handset beeps as you press keys. You may turn the key tone feature on or off. To change the setting:
1.Press MENU/SELECT to display the menu when the handset is not in use.
2.Press or to select >KEY TONE, then press
MENU/SELECT.
3.Press or to choose ON or OFF.
4.Press MENU/SELECT to save your selection. You will hear a confirmation tone.
>KEY TONE LANGUAGE
KEY TONE ON
Language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used for the handset display. To change the setting:
1.Press MENU/SELECT to display the menu when the handset is not in use.
2.Press or to select >LANGUAGE, then press
MENU/SELECT.
3.Press or to select the desired language.
4.Press MENU/SELECT to save your selection. You will hear a confirmation tone.
>LANGUAGE
CLR VOICE MAIL
LANGUAGE
ENGLISH
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Telephone settings
Clear voice mail
If you subscribe to voicemail service offered by your telephone service provider, NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light on the telephone base will flash when you have new voicemail messages. Please contact your local telephone company for more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on both the handset and telephone base will be turned off automatically.
Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail from a different telephone line while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail message(s). If there actually are new voicemail messages, your local telephone company will continue to send the signal which will turn the indicators back on.
To manually turn off these indicators:
1. |
Press MENU/SELECT to display the menu when the |
|
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handset is not in use. |
>CLR VOICE MAIL |
2. |
Press or to select >CLR VOICE MAIL, then press |
DIRECTORY |
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MENU/SELECT. The screen displays TURN INDICATOR |
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OFF? |
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3. |
Press MENU/SELECT to confirm your selection. You will |
TURN INDICATOR |
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hear a confirmation tone. |
OFF? |
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www.vtechphones.com |
•Your telephone service provider may alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details.
operationsettingsBasic Telephone
•The screen displays the elapsed time as you talk (in hours, minutes and seconds).
•When predialing (entering the phone number before pressing
/FLASH), press
MUTE/REMOVE or OFF/CLEAR to backspace and delete;
press and hold
REDIAL/PAUSE to insert a dialing pause.
Telephone operation
Make a call
1.Press /FLASH or .
2.Dial the number.
-OR-
1. Dial the number. 2. Press /FLASH or .
Answer a call
• Press /FLASH, or any of the dialing key (0-9, #, *).
End a call
• Press OFF/CLEAR, or put the handset in the telephone base or charger.
Speakerphone
During a call, press to switch between speakerphone and normal handset use.
For better call quality, we recommend that the handset be
placed on a table with the dialing keys facing up when using the speakerphone.
If the battery power is low when using the speakerphone, it will switch to normal handset use automatically.
Volume
During a call, press VOLor VOLto adjust the listening volume to a comfortable level.
10 |
www.vtechphones.com |
Telephone operation
Mute
The mute feature allows you to hear the other party while the other party cannot hear you.
1.During a call, press MUTE/REMOVE on the handset. MUTED will be temporarily displayed on the screen, along with the smaller MUTE icon.
2.Press MUTE/REMOVE again to resume the conversation. MICROPHONE ON will be temporarily displayed on the screen.
Ringer mute
You can mute the ringer temporarily when the telephone is ringing.
•Press OFF/CLEAR or MUTE/REMOVE to temporarily silence the ringer. The next call will ring normally.
Call waiting
If you subscribe to call waiting service from your telephone company, you will hear an alert tone if there is an incoming call while you’re on another call. Press /FLASH to answer the new incoming call. Press /FLASH again to return to the original call.
PHONE |
0:00:00 |
MUTED |
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MUTE |
PHONE |
0:00:00 |
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MUTE |
RINGER MUTE
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operationTelephoneBasic
11
•Chain dialing can be useful if you wish to
access numbers other than phone numbers (such as bank account information or access codes) from the directory, call log or redial list.
12
Telephone operation
Chain dialing
This feature allows you to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call.
To access a number in the directory:
1.Press MENU/SELECT twice to enter the directory menu.
2.Scroll by pressing or to find the desired entry.
3.Press MENU/SELECT to dial the desired number when it is displayed.
To access a number in the call log:
1.Press MENU/SELECT and then press to select >CALL LOG.
2.Press MENU/SELECT to confirm.
3.Scroll by pressing or to find the desired entry.
4.Press MENU/SELECT to dial the desired number when it is displayed.
To access the last number in the redial list:
•Press REDIAL/PAUSE to dial.
•Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.
Find handset
This feature allows the telephone base to page all the handsets.
1. Press FIND HANDSET on the telephone base. All the handsets will ring and the screens display ** PAGING **.
2. Press FIND HANDSET again on the telephone base to |
** PAGING ** |
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stop paging, or press |
/FLASH, |
or any dialing key |
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||||
(0-9, #, *) on the handset. |
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www.vtechphones.com |
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Telephone operation
Intercom
The intercom feature allows conversation between two system handsets.
For model LS6125-2
1.Press INT on the originating handset when it is not in use and its screen displays CALLING OTHER HANDSET.
2.The destination handset rings and its screen displays
OTHER HANDSET IS CALLING.
3.To answer the intercom call, press /FLASH, , INT or any dialing key (0-9,#,*) on the destination handset.
4.To end an intercom call, press INT, OFF/CLEAR or place the handset back in the telephone base or charger.
CALLING
OTHER HANDSET
OTHER HANDSET IS CALLING
For models LS6125-3/LS6126-3/LS6125-4/LS6125-5/LS6126-5
1. Press INT on the originating handset when the handset is not in use and its screen displays INTERCOM TO:
2.Use the dialing keys to select the destination handset.
3.The originating handset screen displays CALLING HANDSET X.
4.The destination handset rings and its screen displays HANDSET X IS CALLING.
5.To answer the intercom call, press /FLASH, , INT or any dialing key (0-9,#,*) on the destination handset.
6.To end an intercom call, press INT, OFF/CLEAR or place the handset back in
the telephone base or charger.
www.vtechphones.com
•If the destination handset does not answer
the intercom call within 100 seconds, is in the directory, is in the call log, is on a call, or out of range, the originating handset screen will display
UNABLE TO CALL TRY AGAIN and return to idle mode.
13
operationTelephoneBasic
Telephone operation
Conference call
You can conference two system handsets on a call.
When one handset is on a call:
•Press /FLASH or on another handset to join the call.
-OR-
For model LS6125-2
1.Press INT to initiate an intercom call. The screen displays CALLING OTHER HANDSET.
2.The destination handset rings and its screen displays OTHER HANDSET
IS CALLING. Press /FLASH, , INT or any dialing key (0-9,#,*) on the destination handset to answer the intercom call.
3.After the destination handset has been answered, press and hold INT on the originating handset to let the destination handset join the call.
For models LS6125-3/LS6126-3/LS6125-4/LS6125-5/LS6126-5
1.Press INT to initiate an intercom call. The screen displays TRANSFER TO:
2.Use the dialing keys to select the destination handset.
3.The originating handset screen displays CALLING HANDSET X.
4.The destination handset rings and its screen displays HANDSET X IS CALLING.
5.After the destination handset has been answered, press and hold INT on the originating handset to let the destination handset join the call.
14 |
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Telephone operation
Transfer an external call
You can transfer an external call from one handset to another system handset.
For model LS6125-2
1.During a call, press INT to put the call on hold at the originating handset. The screen displays CALLING OTHER HANDSET.
2. |
The destination handset rings and its screen displays |
CALLING |
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OTHER HANDSET IS CALLING. |
OTHER HANDSET |
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3. |
To answer the call at the destination handset, press |
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/FLASH, , INT or any dialing key (0-9, #, *) on the |
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OTHER HANDSET |
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destination handset. |
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4. |
Now the party at the originating handset can have a |
IS CALLING |
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conversation with the party at the destination handset. Both |
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screens display INTERCOM. |
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INTERCOM |
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5. |
Press OFF/CLEAR on the originating handset, or place |
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it back in the telephone base or charger to transfer the |
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external call to the destination handset. The originating |
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handset displays CALL TRANSFERED. |
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If you wish to cancel call transfer during intercom mode and reconnect to the external call:
•Press /FLASH on the originating handset.
-OR-
•Press OFF/CLEAR or INT on the destination handset, or place it back in the
telephone base or charger. |
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|
•If the destination handset does not pick up the intercom call, the originating
handset can return to the external call
by pressing
/FLASH,
OFF/CLEAR or INT.
•If a call remains on hold for about 100 seconds, or if the destination handset is in the directory, in the call log, or out of range, the screen of the originating handset shows
UNABLE TO CALL TRY AGAIN and reconnects to the external call automatically.
15
operationTelephoneBasic
Telephone operation
For models LS6125-3/LS6126-3/LS6125-4/LS6125-5/LS6126-5
1.During a call, press INT to put the call on hold at the
originating handset. The screen displays TRANSFER TO: TRANSFER TO:
2.Use the dialing keys to enter the destination handset number and the originating handset screen displays
CALLING HANDSET X.
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The destination handset rings and its screen displays |
CALLING |
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HANDSET X |
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HANDSET X IS CALLING. |
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To answer the call at the destination handset, press |
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/FLASH, , INT or any dialing key (0-9, #, *) on the |
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HANDSET X |
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destination handset. |
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IS CALLING |
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Now the party at the originating handset can have a |
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conversation with the party at the destination handset. |
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Both screens display INTERCOM. |
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INTERCOM |
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Press OFF/CLEAR on the originating handset, or place |
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it back in the telephone base or charger to transfer the |
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external call to the destination handset. The originating |
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handset displays CALL TRANSFERED. |
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If you wish to cancel call transfer during intercom mode and reconnect to the external call:
•Press /FLASH on the originating handset.
-OR-
•Press OFF/CLEAR or INT on the destination handset, or place it back in the
telephone base or charger.
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Telephone operation
Switch between external and intercom call
If you are on an external call and you wish to intercom another system handset without disconnecting the external call:
For model LS6125-2
1.During a call, press INT to put the call on hold at the originating handset. The screen displays CALLING OTHER HANDSET.
2.The destination handset will ring and its screen will display
OTHER HANDSET IS CALLING.
3.To answer the call at the destination handset, press
/FLASH, , INT or any dialing key (0-9, #, *) on the destination handset.
4.Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM.
5.Press INT repeatedly on the originating handset to alternate between the external (outside) call and the intercom call.
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CALLING
OTHER HANDSET
OTHER HANDSET IS CALLING
INTERCOM
OUTSIDE CALL
operationTelephoneBasic
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Telephone operation
For models LS6125-3/LS6126-3/LS6125-4/LS6125-5/LS6126-5
1.During a call, press INT to put the call on hold at the originating handset. The screen displays TRANSFER TO:
2.Use the dialing keys to enter the destination handset number and the originating handset screen displays CALLING HANDSET X.
3.The destination handset will ring and its screen will display HANDSET X IS CALLING.
4.To answer the call at the destination handset, press /FLASH, , INT or any dialing key (0-9, #, *) on the destination handset.
5.Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM.
6.Press INT repeatedly on the originating handset to alternate between the external (outside) call and the intercom call.
Answer an incoming call during an intercom call
During an intercom call, there will be an alert tone signaling an incoming call.
•To answer the incoming call, press /FLASH and the intercom call will end automatically.
•To terminate the intercom call without answering the incoming call, press OFF/CLEAR on the handset.
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Telephone operation
Directory
The directory can store up to 50 entries. Each entry may have up to 30 digits and 15 characters.
•The directory can be accessed when the handset is not
in use by pressing once or MENU/SELECT three times.
•The screen displays DIRECTORY EMPTY if there are no records in the directory.
•When the directory is full and you attempt to save an entry, the screen will display LIST FULL.
•If you attempt to save a number already stored in the directory, the screen will display ALREADY SAVED.
•Only one handset can review the directory at a time. If a handset attempts to enter the directory while another handset is already in the directory, NOT AVAILABLE AT THIS TIME will be displayed.
•If the telephone number in the directory exceeds 15 digits, <* will be displayed in front of the telephone number. Press * to scroll towards the end of the telephone number or press # to scroll towards the beginning of the telephone number.
DIRECTORY EMPTY
LIST FULL
ELIZABETH JONES <* 180012345678
ELIZABETH JONES <* 800123456 #>
ELIZABETH JONES 123456789012 #>
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operationTelephoneBasic
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