VTech I5808 User Manual

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CORDLESS Troubleshooting TAGS

250 De-registerand register

De-registerhandset from the E2525, E2600B and E2555

Please take the Handset out of the Base before de-registering.Using the [SOFT] Keys on the Base, press MENU, then press the Down arrow twice until BASE SETTINGS is highlighted. Press OK, then press MUTE 3 times and FLASH twice. This will deregister the unit, please see more info tore-register.

Adding Handsets / Registering Handsets

Your telephone can accommodate up to 8 cordless Handsets. You can add new Handsets (Model E250, sold separately) at any time, but each must be registered with the Base before use.

Before using a new Handset, you must register it with the Base. There will be an R in the upper left hand corner of the display. The Display will read "ENTER BASE ID". Use the keypad on the Handset to enter Base ID. (To find this number, go to the Base, press [MENU], scroll down to select DISPLAY BASE ID, then press OK.) Once you have entered the Base ID number, press OK (middle key under the display). The unit will display "SEARCHING FOR BASE" and then "FOUND BASE". Your Handset will then be ready to use.

The Handset provided with your telephone is automatically registered as Handset 1. Additional Handsets will be assigned numbers in the order the are registered (2, 3, 4, etc.) up to a maximum of eight.

De-register250 from the E2520 Base

Take the Handset out of the Base, press [*] [*] [3] [3] [5] [7] [8] [2] on the Base. This will de-registerall of the Handsets at one time. See more information to register them again.

NOTE: The Base ID code is located on the bottom of the Base. Adding new Handsets / registering the Handset

Your telephone can accommodate up to 8 cordless Handsets. You can add new Handsets (Model E250, sold separately) at any time, but each must be registered with the Base before use.

Before using a new Handset, you must register it with the Base. There will be an R in the upper left hand corner of the Display. The Display will read "ENTER BASE ID". Use the keypad on the Handset to enter the Base ID. (To find this number, go to the Base, on the bottom of the Base will be a white sticker that reads BS ID CODE. The code will start with a 36. Once you have entered the Base ID number, press OK (middle key under the display). The unit will display "SEARCHING FOR BASE" and then "FOUND BASE". Your Handset will then be ready to use.

The Handset provided with your telephone is automatically registered as Handset 1. Additional Handsets will be assigned numbers in the order the are registered (2, 3, 4, etc.) up to a maximum of eight.

Keypad Tone Feature - Vtech Telephones

When the Keypad Tone Feature is ON but the handset is OFF (i.e. in standby):

You will hear loud tones being emitted through the external speaker on the back of the handset when you press any handset button except for the volume key.

When the Keypad Tone Feature is ON and the handset is ON (i.e. you pressed the [PHONE] button to make a call, you have dial tone and you are NOT on the Speakerphone):

1.You will hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the pound ([#]), and the [SOUND SELECT] button ONLY through the earpiece on the handset (the receiver / internal speaker).

a)The earpiece on the handset (the receiver / internal speaker) is where you hear the dial tone. The above key tones will have the same approximate volume as the dial tone.

b)You WILL NOT hear these tones loudly through the external speaker on the back of the handset.

2.You will hear the loud tones from the [PHONE/FLASH] button, the [OFF] button, the [SOFTKEY] buttons ( the 2 unnamed buttons under the display), and the [SPEAKER] button being emitted through the external speaker located on the back of the handset. When the Keypad Tone Feature is OFF and the handset is OFF (i.e. in standby):

You will not hear any key tones from any handset buttons.

When the Keypad Tone Feature is OFF and the handset is ON (i.e. you have pressed the [PHONE] button to make a call, you have dial tone and you are NOT on the Speakerphone):

1.You WILL hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the pound ([#]), and the [SOUND SELECT] button through the earpiece on the handset (the receiver/internal speaker). This is NORMAL operation.

a)The above key tones will have the same approximate volume as the dial tone.

b)You WILL NOT hear these tones being emitted through the external speaker located on the back of the handset.

c)You will not hear any tones from the [SOFTKEY] buttons (the two unnamed buttons under the display), or the [SPEAKER] button.

When the Keypad Tone Feature is OFF and the Speakerphone on the handset is ON: 1.You WILL hear the tones from the number buttons ([0] - [9]) emitted through the external speaker on the back of the handset.

a)When the speakerphone is on, this is also where you hear the dial tone emitted.

b)The above key tones will have the same approximate sound and volume as the dial tone.

2.You will not hear any tones from the [SOUND SELECT] button, the [SOFTKEY] buttons (the two unnamed buttons under the display), or the [SPEAKER] button. When the Keypad Tone Feature is ON and the Speakerphone on the handset is ON: 1.You will hear the tones from the number buttons ([0] - [9]), the [SOFTKEY] buttons (the two unnamed buttons under the display), the [SPEAKER] button, the [PHONE]

button, and the [OFF] button emitted through the external speaker on the back of the handset.

2.You will not hear any tone when you press the [SOUND SELECT] button.

Keypad Tone Feature

When the Keypad Tone Feature is ON but the handset is OFF (i.e. in standby):

You will hear loud tones being emitted through the external speaker on the back of the handset when you press any handset button except for the volume key.

When the Keypad Tone Feature is ON and the handset is ON (i.e. you pressed the [PHONE] button to make a call, you have dial tone and you are NOT on the Speakerphone):

1.You will hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the pound ([#]), and the [SOUND SELECT] button ONLY through the earpiece on the handset (the receiver / internal speaker).

a)The earpiece on the handset (the receiver / internal speaker) is where you hear the dial tone. The above key tones will have the same approximate volume as the dial tone.

b)You WILL NOT hear these tones loudly through the external speaker on the back of the handset.

2.You will hear the loud tones from the [PHONE/FLASH] button, the [OFF] button, the [SOFTKEY] buttons ( the 3 unnamed buttons under the display), the [XFER/INTERCOM] button and the [SPEAKER] button being emitted through the external speaker located on the back of the handset.

When the Keypad Tone Feature is OFF and the handset is OFF (i.e. in standby): You will not hear any key tones from any handset buttons.

When the Keypad Tone Feature is OFF and the handset is ON (i.e. you have pressed the [PHONE] button to make a call, you have dial tone and you are NOT on the Speakerphone):

1.You WILL hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the pound ([#]), and the [SOUND SELECT] button through the earpiece on the handset (the receiver/internal speaker). This is NORMAL operation.

a)The above key tones will have the same approximate volume as the dial tone.

b)You WILL NOT hear these tones being emitted through the external speaker located on the back of the handset.

c)You will not hear any tones from the [SOFTKEY] buttons (the three unnamed buttons under the display), the [XFER/INTERCOM] button or the [SPEAKER] button.

When the Keypad Tone Feature is OFF and the Speakerphone on the handset is ON: 1.You WILL hear the tones from the number buttons ([0] - [9]) emitted through the external speaker on the back of the handset.

a)When the speakerphone is on, this is also where you hear the dial tone emitted.

b)The above key tones will have the same approximate sound and volume as the dial tone.

2.You will not hear any tones from the [SOUND SELECT] button, the [SOFTKEY] buttons (the three unnamed buttons under the display), the [XFER/INTERCOM] button, or the [SPEAKER] button.

When the Keypad Tone Feature is ON and the Speakerphone on the handset is ON: 1.You will hear the tones from the number buttons ([0] - [9]), the [SOFTKEY] buttons (the three unnamed buttons under the display), the [XFER/INTERCOM] button, the [SPEAKER] button, the [PHONE] button, and the [OFF] button emitted through the external speaker on the back of the handset.

2.You will not hear any tone when you press the [SOUND SELECT] button.

5860 Ringer On/Melody Selection

Turn Ringer On

1.Press any [NavKey] button to get to the Handset Menu.

2.Press the left, right, up or down [NavKey] button to highlight Sounds and Alerts (handset with musical note icon), then press the center [NavKey] button to select. 3.Press the left, right, up or down [NavKey] to highlight Ringer Control (the bell icon), then press the center NavKey button to select.

4.Press the down [NavKey] button to highlight RINGER.

5.Press the left or right [NavKey] button to change the ringer status from Off to On. 6.Press the [SOFT] Key under SAVE.

Choose Ringer Melodies

1.Press any [NavKey] button to get to the Handset Menu.

2.Press the left, right, up or down [NavKey] button to highlight Sounds and Alerts (handset with musical note icon), then press the center [NavKey] button to select. 3.Press the left, right, up or down [NavKey] to highlight Ringers (the musical note icon), then press the center [NavKey] button to select.

4.Press the up or down [NavKey] button to highlight the different melodies. You will hear a sample of the melody you have highlighted.

5.Press the [SOFT] Key under SAVE when you have chosen the melody you want.

Adjust Ringer Volume

1.Press any [NavKey] button to get to the Handset Menu.

2.Press the left, right, up or down [NavKey] button to highlight Sounds and Alerts (handset with musical note icon), then press the center [NavKey] button to select. 3.Press the left, right, up or down [NavKey] button to highlight RINGER CONTROL (the bell icon), then press the center button of the [NavKey] to select.

4.Press the left or right [NavKey] button to select the volume level. With each press of the button a sample of the volume is played.

5.Press the [SOFT] Key under SAVE.

To access the complete owner's manual. Click on the Red Top icon (located in the upper right hand corner of this page).

2256/1256 - 2325/2365 Replace

This process is only to be used for the models 2256/1256, 2325, 2365 on the symptoms below:

·Every call customer hears pause in conversation, other end hears beeps.

·Every call conversation cuts in and out, other end hears beeps.

1.Advise the customer that you (the rep) will place a no charge replacement order that will be shipped via UPS service, which should arrive within 14 days. Advise the customer that they will also receive a prepaid ARS label sent via US Mail to return their original unit (no charge will be incurred by the customer).

2.The rep will be responsible for placing the order for the unit using the EXCHANGE­ IW promo code in COPS and changing the shipping method to Free Shipping.

3.After placing the order, send an internal referral commitment to the [AAT ARS LABEL] team.

If you have any questions regarding this information, please see your supervisor. It is very important that every one understands this process and begins using it immediately. NOTE: THE CUSTOMER MAY RECEIVE A 2256 FOR A 1256. THE TWO MODELS ARE IDENTICAL.

NOTE: THE CUSTOMER MAY RECEIVE A 2325 FOR A 2365. THE TWO MODELS ARE IDENTICAL.

T-Switch

A standard hearing aid consists of a high gain amplifier between a microphone and receiver. If you put a cup over the ear such as a telephone handset, there is serious feedback and squealing. The remedy is to add a "T-Switch"in the hearing aid that disconnects the microphone and replaces it with a coil of wire. The phone receiver also has a coil of wire (HAC coil), and so these two coils form a transformer when they are in close proximity. Transformers transmit the signal magnetically rather than acoustically. TheT-Coilin the hearing aid picks up any magnetic energy in close proximity. Spread spectrum phones produce a magnetic field when the RF transmitter turns on and off repeatedly. This magnetic energy can be picked up as static or hum in a hearing aid, but is usually a much lower level than the intended audio transmitted from the HAC coil. Generally,non-spreadspectrum phones will perform better with hearing aids.

process for T2406 calls

If the customer has had his or her unit longer than 45 days:

1.Advise the customer to mail his or her entire product to the San Antonio Returns Center using the normal in warranty repair shipping and return process.

2.Advise the customer that upon receiving his or her telephone product at our San Antonio Returns Center, he or she will receive a similar or upgraded replacement model within 3 business days.

If the customer has had his or her unit less than 45 days or refuses to pay shipping costs to return their product for in warranty service:

Do not send the customer back to the retailer. Offer to issue a replacement order and send a prepaid ARS label via US Mail for him or her to ship their original product back at no charge to them.

· If this is the case, it will be necessary for you to place an order for the VTech T2406 using the EXCHANGE-IWpromo code in COPS and use regular standard shipping. (The customer will receive the replacement within3-Businessdays.)

· After placing the order, send an internal referral commitment to the [VTECH ARS LABEL] team for a prepaid UPS ARS Label to be sent to the customer.

NOTE: DO NOT SEND THESE CUSTOMERS BACK TO THE RETAILER FOR REPLACEMENT (EVEN IF THEY ARE WITHIN THE FIRST 30 DAYS OF PURCHASE). IT IS IMPORTANT THAT YOU FOLLOW THIS PROCESS.

Process for gz2434 Calls

If customers call with the one or more of the following symptoms: Static/Noise; Five Beeps; Call is Fading or Cutting In and Out; No Connect and the final resolution is repair, follow the below steps:

1.Advise the customer that you will place a no charge replacement order that will be shipped via express service, which should arrive within 1-3business days. Advise the customer that they will also receive a prepaid UPS ARS label sent via US Mail to return their original unit (no charges will be incurred by the customer).

2.You will need to place a no charge replacement order for the VTech GZ2434 using the CSAT promotion code in COPS and change the shipping method to Free ShippingOvernight (manager use only) $0.

3.After placing the order, it will be necessary to send an internal referral commitment to the [VTECH ARS LABEL] team requesting an ARS label be sent to the customer.

If the customer is not satisfied with the express shipped replacement, offer to extend their manufacture's warranty for 6 months (this is different than a Protection Plan; Protection Plans should never be given out as a negotiation method).

Turning Message Light Off

If the Message Light on the Base does not go off even after you've listened to voice mail messages:

1.Press [PROG/CHAN].

2.Press [>] until the screen displays: MESSAGES WAITING. 3.Press [SELECT]. The screen displays: LIGHTS OFF: YES.

4.Press [SELECT] again to turn off the Message Waiting Light on Base.

2600 De-Register

2600 registered to a 2651

·In the idle mode, at the Base Unit keypad, press [*] [*] [3] [3] [5] [7] [8] [2]. 2600 registered to a 2656 or 2670

·Unplug power from the Base.

·Hold down [PAGE] while reconnecting power. When the In Use Light blinks, release the [PAGE] key.

·Hold down [PAGE] for 5 seconds. When the In Use Light begins to flash, release the [PAGE] key.

·The Handset Charging Light will blink 5 times. Within 5 seconds from when it stops blinking, press [PAGE] once

Registration of the 2600

·After charging the Handset, remove it from its Charge Cradle. If the screen displays SEARCHING FOR BASE, Press NEW. If the screen displays ENTER BASE ID, go to step 2.

·Enter the 15 digit Base ID Code, located on the underside of the Base Unit. The ID Code can include numbers (0-9)and characters (*,#).

·Press OK. The Handset will display: PLEASE WAIT!

·Wait approximately 15 seconds. The Handset will display FOUND BASE.

NOTE: Occasionally, it will take longer than 15 seconds for the Handset to find the Base Unit. This is normal.

If the Handset displays: BASE BUSY TRY LATER, this indicates that the system is in use. Wait until the Base Unit is in the idle (on hook) mode, and repeat steps 2 to 4.

Explanation of Why the TeleZapper Should Be Set On 'BASIC' to avoid interference with an Answering System

Once the Answering System picks up the line, the TeleZapper also seizes the line and generates the tones which 'zap' telemarketers. When the TeleZapper is in 'advanced' mode, the tones can stay on the line long enough that the Answering System may think that an extension phone has been picked up (depending on the Answering System). If this happens, the Answering System's Call Intercept/Interrupt feature will stop the recording of the message, and since no extension has actually been picked up, the call will be disconnected.

Twisted Pair Cords

Twisted pair cords are a type of phone cord wires used to reduce interference/crosstalk between lines. Twisted pair cords consist of two insulated copper wires which are twisted around each other to reduce interference from one wire to the other. The twisting of the wire pairs is what reduces the interference.

Dual-BandFrequency

Our unit does utilize both the 5.8 and 2.4 GHz frequency bands simultaneously. The dual-bandtechnology provides a clear advantage over existing cordless phones in its ability to avoid interference and provide optimal clarity in both received and transmitted audio.

Since transmitting in the 5.8 GHz frequency requires more power, the Base station transmits with the 5.8 GHz band (since it remains plugged to a power outlet all the time), while the battery-operatedHandset transmits in the 2.4 GHz band, so it can yield optimumtalk-timeperformance between battery charges.

Language Conversion

VT5831 LANGUAGE CONVERSION OF HANDSET MENUS ENGLISH

SPANISH

FRENCH CALLS LOG

GUIA DE LLAMADAS

REGISTRE D'APPEL INTERCOM INTERCOMUNICADOR INTERPHONE HANDSET SETTINGS CONFIG AURICULAR REGLAGES COMBINE

SET TIME PONER TIEMPO

REGLER L'HEURE CLOCK MODE MODO RELOJ MODE HORLOGE REGISTER REGISTRAR REGISTRE RINGER VOLUME

TIMBRE VOLUMEN

SONNERIE VOLUME RINGER MELODY TIPO DE TIMBRE SONNERIE MELODIE VIBRATE CONTROL CTRL VIBRACION MODE VIBRATION LOW BATT TONE TONO DE BAT BAJA SON PILE FAIBLE RANGE TONE

TONO DE RANGO

SON DE PORTEE

KEYPAD TONE TONO DE DECLADO SON DU CLAVIER CONTRAST CONTRASTE CONTRASTE LANGUAGE IDIOMA

LANGUE

TO CHANGE HANDSET MENU FROM SPANISH: Press MENU.

Scroll down to CONFIG AURICULAR. Press OK. Scroll down to IDIOMA. Press OK.

Scroll up to INGLES (English) or scroll down to FRANCES (French). Press OK. TO CHANGE HANDSET MENU FROM FRENCH:

Press MENU.

Scroll down to REGLAGES COMBINE. Press OK. Scroll down to LANGUE. Press OK.

Scroll up to ANGLAIS (English) or ESPAGNOLE (Spanish). Press OK. LANGUAGE CONVERSION OF BASE MENUS

ENGLISH

SPANISH

FRENCH CALLS LOG

GUEA DE LLAMADAS REGISTRE D'APPEL BASE SETTINGS CONFIG BASE REGLAGES BASE DISPLAY BASE-IDNUMERO DE BASE NUMERO DE BASE RINGER VOLUME TIMBRE VOLUMEN SONNERIE VOLUME RINGER MELODY TIPO DE TIMBRE SONNERIE MELODIE KEYPAD TONE TONO DE DECLADO SON DU CLAVIER TONE/PULSE TONOS/PULSOS TONALITE/IMPUL CONTRAST CONTRASTE CONTRASTE LANGUAGE

IDIOMA

LANGUE

TO CHANGE BASE MENU FROM SPANISH: Press MENU.

Scroll down to CONFIG BASE. Press OK. Scroll down to IDIOMA. Press OK.

Scroll up to INGLES (English) or scroll down to FRANCES (French). Press OK. TO CHANGE BASE MENU FROM FRENCH:

Press MENU.

Scroll down to REGLAGES BASE. Press OK. Scroll down to LANGUE. Press OK.

Scroll up to ANGLAIS (English) or ESPAGNOL (Spanish). Press OK.

2461 De-register

There are 2 different versions of this unit. If the customer has a tone/pulse switch on the bottom of the Base, please use on of the procedures for Mk1. If they do not have a tone/pulse switch on the bottom of the set, please use the procedure for Mk2a.

VT2461 Mk1 DEREGISTER ALL HANDSETS

1.Unplug power from the Base. Remove spare battery pack.

2.Hold down [PAGE] while reconnecting power. When the POWER light begins to blink, release the [PAGE] key.

3.Hold down [PAGE] key for 5 seconds. When the LINE IN USE light begins to flash, release the [PAGE] key.

4.The HANDSET CHARGING light will blink 5 times. Within 5 seconds from when it stops blinking, press [PAGE] once.

VT2461 Mk1 DEREGISTER A SINGLE HANDSET

1.Unplug power from the Base. Remove spare battery pack.

2.Hold down [PAGE] while reconnecting power. When the POWER light begins to blink, release the [PAGE] key.

3.Press [PAGE] 1 to 4 times, corresponding to the Handset you wish to deregister. 4.Once you complete step #3, the HANDSET CHARGING light will blink back to you the number of times corresponding to the Handset you wish to deregister. Within 5 seconds from when it stops blinking, press [PAGE] once.

VT2461 Mk2a

1.Unplug power from the Base. Remove spare battery pack.

2.Hold down [PAGE] while reconnecting power. When the Base Display says 'Pr', release [PAGE].

3.Press [MENU]. The Display will say 'rh'.

4.Press [SELECT] to choose h1, h2, h3, h4 or AL (all). 5.Press [TIME/SET] to confirm.

Unplug power from the Base, then reconnect power to complete deregistration.

2455 De-register

DEREGISTER ALL HANDSETS

1.Unplug power from the Base. Remove spare battery pack.

2.Hold down [PAGE] while reconnecting power. When the POWER light begins to blink, release the [PAGE] key.

3.Hold down [PAGE] for 5 seconds. When the LINE IN USE light begins to flash, release the [PAGE] key.

4.The HANDSET CHARGING light will blink 5 times. Within 5 seconds from when it stops blinking, press [PAGE] once.

DEREGISTER A SINGLE HANDSET

1.Unplug power from the Base. Remove spare battery pack.

2.Hold down [PAGE] while reconnecting power. When the POWER light begins to blink, release the [PAGE] key.

3.Press [PAGE] 1 to 4 times, corresponding to the Handset you wish to deregister. 4.Once you complete step #3, the HANDSET CHARGING light will blink back to you the number of times corresponding to the Handset you wish to deregister. Within 5 seconds from when it stops blinking, press [PAGE] once.

8 inch 4 conductor line cord

Perform the following:

-Advisethe customer that we will send him a replacement 8 inch 4 conductor line cord.-Informthe customer that he or she will receive the new replacement cord in U.S. Mail.-Verifyand update the customer's profile with all address and telephone information.

-Placean internal referral request via CRSS to Research Advisor to place an order for the replacement line cord.

Perform the following:

-Advise the customer that you are sending him or her a brand new replacement set (Cordless 2230 or 2255 whichever the customer has). If the customer does not want the replacement, advise him or her to return their unit to the place of purchase. Stop! If the customer accepts the replacement 2230/2255 continue....

-Inform the customer that he or she will receive the new replacement set(s) within 14 business days. Explain that you will also send an ARS label (via US Mail) for him or her to return his or her original unit.

-Verify and update the customer's profile with all address and telephone information.

-Access DES and enter a replacement order for the customer.

-You will then need to place another commitment (via the internal referral team [OSG-toplace an SAP order]) requesting an ARS Label be sent to the customer.

Deregistration process for V2421

1.If base is plugged in, disconnect the DC connector from it and wait at least 10 seconds before proceeding.

2.Hold down the [PAGE] button while reconnecting the DC cord to the base. Continue to hold down the [PAGE] button for 5 seconds after reconnecting power.

3.Release the [PAGE] button.

4.Press the [PAGE] button from 1 to 5 times, depending on the handsets you wish to deregister:

1 press deletes HS1: 2 presses deletes HS2; etc. 5 presses deletes all. The Base LED will flash with each key press.

5.After entering the handset(s) to delete, the base will flash back the number of key presses entered.

6.Once the LED stops flashing, press [PAGE] once. Your mission is complete.

Access to SoundCard

Access to SoundCard 1.Press start 2.Programs 3.Accessories

4.Entertainment/multimedia

5.Volume control ( this will open the master volume control) 6.Go to Options and select Properties

Select Line In 1.Press start 2.Programs 3.Accessories

4.Entertainment/multimedia

5.Volume control ( this will open the master volume control) 6.Go to Options and select Properties

7.There will be an option to adjust Recording or playback volume control. Choose Recording.

8.There is another section under recording where you pick which volume controls you want to show on the bar. Make sure there is a check next to "line". If there is not, please check it

9.Hit "Ok". Now "line or Line In" should show up in the master volume control for Recording. Please make sure that there is a check mark in the Select box under the "Line or Line IN

10.Go to Options and Select Properties.

11.There should be an option to adjust Recording or playback volume control. Choose Playback.

12.There is another section under playback where you pick which volume controls you want to show on the bar. Make sure there is a check next to "line or Line in". If there is not, please check it.

13.Hit "Ok". Now "line or Line in " should show up in the master volume control for Playback. Please make sure that there is a check mark in the MUTE box under the "line or line in". (it is possible that you may not have a MUTE option, it might be "SELECT". If you have a choice to SELECT then do not check SELECT under LINE")

14.Now close the Master Volume Control.

Operating Range General

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance ---which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, keep the base antenna fully upright.

If you receive a call while you are out of range, the handset might not ring ---or if it does ring, the call might not connect when you press [PHONE]. Move closer to the base, then press [PHONE] to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base.

If you move out range without pressing[OFF], your phone will be left "off the hook." To hang up properly, walk back into range, periodically pressing [OFF].

Handset De-Registration(2455/2461)

1.Disconnect power to the Base (either unplug the DC connector from the bottom of the Base or unplug the power supply from the outlet). Remove spare battery, if applicable. 2.Hold down the base PAGE key while applying power back to the Base. When the POWER LED begins to blink, release the PAGE key.

THE USER HAS 15 SECONDS TO BEGIN THE NEXT STEP;OTHERWISE, THE BASE WILL EXIT PROGRAM MODE.

3.Hold down the PAGE key for 5 seconds. The HANDSET CHARGING LED will be lit, and after 5 seconds, the LINE IN USE LED will start to flash. Now release the PAGE key.

4.The HANDSET CHARGING LED will blink 5 times and then go out. Within 5 seconds from when it stops blinking, press and release the PAGE key.

All handsets should now be deregistered.

Conference calls

When call is conferenced, two lines are being bridged through one telephone. The normal loss that occurs between a station to station call is doubled when using the conference call feature. The quality of transmission depends on many variables including the amount

of line voltage available at the phone and the distance of miles between the two other parties. Customer may consider 3-waycalling service (if available through local telco) as alternative. Customer is less likely to experience volume loss due to more direct routing of conference.

Caller Id after 2nd ring

Most Telco's send out the Caller ID information between the 1st and 2nd ring. Some Telco's send out this information later. If the machine answers the call before the information is received, the Caller ID information will be lost. Please set the number of rings to a number higher than 2. The customer may want to turn the machine off and then let a call come in to see when the information arrives. You need to set the answering system to answer the ring after the caller ID information arrives. Do not set it for the same ring. If you have voice mail service, set it to answer at 6 rings.

Operating Range 2.4

This cordless operates in the 2.4 Gigahertz frequency band. Radio signals in this band can penetrate small openings and reflect around obstructions more effciently than those of conventional cordless telephones. This alows the unit to operate in areas that are typically difficult for cordless phones.

Your cordless telephone operates at the maximum power allowed by the Federal Communications Commission (FCC). Even so, your handset and base can communicate only over a certain distance which can vary with the locations of the base and handset, the weather, and the construction of your home or office.

Spread Spectrum Echo

This unit employs state-of-the-artfrequency hopping spread spectrum (FHSS) technology to achieve one of the longest ranges in the consumer cordless telephone industry. FHSS is a digital technology that is also found in much more expensive cellular telephones. Just as it is common to experience echo in some cellular telephone systems, some users will experience occasional echo while using this phone. The presence and/or level of echo will depend on the electrical characteristics of the connection between the phone and user's local central office. This is normal operation. The customer can lower the volume on the handset and this will decrease the echo.

Caller ID/Call Waiting Services

It may not be enough that the users subscribe to both services, they may also need to ask the local phone company to combine Caller ID with Call Waiting, so that their Caller ID product will be able to recognize names and numbers for a Call Waiting call, as well as, for regular calls. There may be an additional charge for this combined feature. Their phone company may use names for this combined feature that are not on this list, but listed below are some of the more generally used names for this combined Caller ID with Call Waiting service:

·Call Waiting ID, Caller ID/Call Waiting ID - Bell Atlantic ·Wait and See - Ameritech

·Call Waiting ID - PacBell, SW Bell

·Caller ID with Name on Call Waiting - SNET in.

Operating Range 900

This cordless operates in the 900 megahertz frequency band. Radio signals in this band can penetrate small openings and reflect around obstructions more effciently than those of conventional cordless telephones. This alows the unit to operate in areas that are typically difficult for cordless phones.

Your cordless telephone operates at the maximum power allowed by the Federal Communications Commission (FCC). Even so, your handset and base can communicate only over a certain distance which can vary with the locations of the base and handset, the weather, and the construction of your home or office.

Cardiac Pacemakers

THE FOLLOWING INFORMATION IS LOCATED AT THE BEGINNING OF THE CIB

Cardiac Pacemakers (applies only to 900 MHz Digital Cordless Telephones): Preliminary studies performed at the U.S.. Food and Drug Administration (FDA) and elsewhere have shown that when digital wireless telephones using technology similar to 900 MHz Cordless Telephones are placed very close to implanted cardiac pacemakers, interference with the operation of the pacemaker can occur. These preliminary studies show that interference is not likely to occur when there is a reasonable distance between the telephone and the implanted pacemaker and stops when the phone is set in the "battery save mode" or moved so that it is more than 3 inches from the pacemaker. Based on these preliminary studies, the FDA has concluded that digital wireless telephones "do not seem to pose a significant problem for pacemaker wearers.

Until more is known, the FDA suggests that people with pacemakers may want to take some simple precautions when using or carrying digital wireless telephones to ensure that there is ample distance between the digital cellular telephone and the pacemaker --by not placing the phone next to the pacemaker implant (for example, in a shirt or coat pocket directly over the pacemaker implant) when the phone is turned on ready to receive a call and holding it to the ear opposite the side of the body where the pacemaker is implanted when using the phone. Consult your physician or medical device manufacturer to determine if additional precautions are necessary.

Volume Controls

Both the base unit and the handset have digital volume controls. The volume controls for the speakerphone are located on the front face of the base unit. Press the volume up side to increase the speaker volume and the volume down side to decrease the volume.

Holding either side down will continuously change the volume setting.

The volume controls for the handset are located on the side of the unit. Press the [^] (up) or [v] (down) keys to increase or decrease the volume.

Date Code Sticker

The date code sticker can be found inside the handset battery compartment, on the bottom of the base, or on the pretty box. It specifically indicates where and when the product was manufactured.

Following is an example of what is shown on the sticker: 940101 B

2/7 CPS 2A

Note: If inputting the date code in the FCC field, use the following format:

940101B2-7CPS2A(CRS will not accept a slash.)

The battery save feature will deactivate the ring approximately 60 seconds after being set. After 60 seconds, the phone will enter "sleep mode". The phone will not ring or display "incoming call" when the extension phones are ringing. If any button on the phone is pressed, this will "wake up" the phone. If there is an incoming call within 60 seconds of a button being pressed, the phone will ring. Once nothing has been pressed for another 60 seconds, the phone will go back into "sleep mode" and will not ring.

ToneLength

Tone length for most cordless telephones is 80-100milliseconds.

Some services may require longer tones. You need to look for a phone that will continue to produce a tone signal for as long as a digit is held down. We have many phones with long tones.

Handset Warmth

It is normal to feel heat near the battery compartment on the cordless handset once the battery has been fully charged. There is a component in the battery known as a "separator" which converts excess energy to heat.

Relocate Phone In Home EMI + Sep/Phns

Interference generated by some radio equipment and electrical appliances and machinery may travel through the air, affecting other types of equipment in close proximity.

Filters cannot help in this situation. Separating the objects may be the only solution. Split Line w/Triplex + Verify 2 cond cord on line 1

If single line telephone equipment is also experiencing crosstalk, the customer may try the following remedies:

1.Use shortest line cords possible.

2.Use 2 conductor line cords to connect all single line equipment. 3.Disconnect line 2 wires on any jack where not needed.

Crosstalk

If crosstalk occurs while phones are plugged into the network interface, inside wiring is NOT the problem. Plug separate phones into the individual interfaces for each line. Both lines will need to be in use at the same time to get valid test results.

TWO SINGLE LINE JACKS

Verify that 2 conductor line cord is connected to L1/L2 port on telephone. 4 conductor cord may be used at L2 port.

SINGLE LINE TELEPHONE EQUIPMENT

If single line telephone equipment is also experiencing crosstalk, customer may try the following remedies:

1.Use shortest line cords possible.

2.Use 2 conductor line cords to connect all single line equipment. 3.Disconnect line 2 wires on any jack where not needed.

TWO-LINEJACKS

·Use triplex adapter and 2 line cords at each affected two-lineset.

·Connect cords to L1 and L2 on adapter (not L1+L2) cannot use wall phones with triplex adapter.

Suggestions for reducing local telephone line recordings:

·If possible advise your callers to leave a message.

·Check with the local telephone company and advise them 7-10seconds of silence is required for the answering system to disconnect.

NOTE: Charges may apply

Call Waiting disconnects answering system

Answering System senses a fluctuation in line voltage caused by the Call Waiting signal and disconnects.

Contact Local Telephone Company for possible solutions.

External Antennas

Additional external antennas are not recommended for the following reasons:

·AT&T cordless telephones are designed to ensure that the power output of the set does not exceed standards set by the FCC. The maximum power output allowed is .1 watt (or 100 milliwatts).

·Any attachment to a cordless telephone which increases the power output is in violation of FCC regulations.

·Once the product is opened in order to connect the external antenna, the warranty is voided.

Hearing Aid Compatibility

This product is compatible with inductively coupled hearing aids.

Use of any other amplification devices near or on the cordless product may produce squealing, whistling, or feedback.

·If you use a hearing aid in only one ear, cradle the handset to the other ear to try to avoid microphone feedback.

·Remove or turn off the hearing aid when using the handset.

·Use a different extension telephone if you are unable to use the product without assistance of a hearing aid.

Information regarding inductively coupled hearing aids:

·This type of hearing aid is usually equipped with a T (telephone ) switch, specifically installed for improved amplification with telephone use.

·Flip the T switch to the telephone position to turn off the hearing aid microphone and turn on the inductive pickup coil that receives voice signals through a magnetic field generated by some telephone handset.

·Not all telephones generate a sufficiently strong magnetic field to couple to these hearing aids.

·Those that do are labelled Hearing Aid Compatible by AT&T.

Hearing Aid Compatibility

This product is compatible with inductively coupled hearing aids.

Clean Charging Contacts

·Each month clean handset and base charging contacts using a pencil eraser or a cloth to eliminate deposit accumulation.

·Charge light should come on when handset is cradled in base. ·Charge handset for 10 hours.

Calling in same Area Code

Many LTCO's are changing their dialing sequence to 0 +, or 1 +, 10-digitdialing (0 + 0r 1 + area code +seven-digitphone number) for all long distance calls that are made within the same area code. All 0 +, or 1 +,7-digitdialing within the same area code will be eliminated. This also means that local credit card and operator assistance calls that traditionally have been 0 + 7 dialed calls will now require 0 + 10 dialing. You will continue 0 + or 1 + 10 digit dialing for long distance calls into other area codes as you do today.

Recradle unplug AC

1.Unplug the AC adapter from the wall outlet. 2.Remove battery cover on handset. 3.Unplug batteries from back of handset.

4.Wait 15 seconds and reinstall batteries securely. 5.Replace battery cover.

6.Recradle handset in base, replug AC adapter and wait 15 seconds. 7.Pick up handset and press phone.

NOTE: Be sure batteries have been charged recently.

Recradle unplug AC

1.Unplug the AC adapter from the wall outlet. 2.Remove battery cover on handset. 3.Unplug batteries from back of handset.

4.Wait 15 seconds and reinstall batteries securely. 5.Replace battery cover.

6.Recradle handset in base, replug AC adapter and wait 15 seconds. 7.Pick up handset and press phone.

NOTE: Be sure batteries have been charged recently. If not, charge batteries fully for 16 Hours.

Handset Locked Up (Battery ) :

1.Remove battery cover on handset. 2.Unplug battery from back of handset. 3.Wait 15 seconds.

4.Reinstall battery securely. 5.Replace battery cover.

6.Recradle handset in base for 15 seconds. 7.Pick up handset and press phone.

NOTE: Be sure batteries have been charged recently. Handset Locked Up (Battery ) :

1.Remove battery cover on handset. 2.Unplug battery from back of handset. 3.Wait 15 seconds.

4.Reinstall battery securely.

5.Replace battery cover.

6.Recradle handset in base for 15 seconds. 7.Pick up handset and press phone.

NOTE: Be sure batteries have been charged recently. If not, charge batteries fully for 16 hours.

Common Cure

If the unit does not seem to be responding normally, then try putting the handset in the base to reinitialize the unit. If it still does not seem to respond after doing this a few times, do the following (in the order listed):

1.Unplug the power cord. 2.Remove the handset battery. 3.Wait a few minutes.

4.Plug the power cord into an electrical outlet. 5.Install the handset battery.

6.Put the handset in the base to reinitialize.

Base Unit Locked Up:

1.Recradle handset in base.

2.Unplug AC adapter from wall outlet. 3.Wait 15 seconds.

4.Reconnect AC adapter. 5.Wait 15 seconds.

6.Pick up handset and press PHONE button.

Single Audio Path Mutes

Ringing from another line may briefly mute a conversation since this product is designed with a single audio path. This is a normal occurence.

Chirping Sounds

If chirping sounds are detected from the handset or base, check the following possible causes:

·Smoke detectors

·Other cordless telephones ·Alarm clocks

To enable the unit to work with business systems: ·Install the unit at the control box, or

·Wire a jack around the system.

NOTE: Unit will not have business system features if installed in this manner. Check with the local telephone company to inquire as to possible low line voltage. NOTE: The recommended voltage is 24 to 48 on hook.

Due to reduced line voltage, avoid having additional extension telephones "off the hook" during a call.

Wet Handset

A handset dropped in water may still operate if left out to dry. 1.Empty any residual water.

2.Leave handset face down on a towel to dry for 72 hours.

3.If handset does not operate after 72 hours, send it in for repair.

To determine if telephones ring separately or together: 1.Remove telephones from line.

2.Replace one at a time.

·Line 1 has a higher pitched ring that helps differentiate it from the ring of Line 2. ·Have someone call on each line.

·Let the telephone ring approximately five times and listen to the difference. ·Try using 2 two conductor cords or purchase a 267C adapter.

·Try a Triplex adapter and use a two cord connection.

Ringer Volume Not Adjustable

Ringer volume cannot be adjusted.

If the volume is too loud, the ringer switch may be shut off.

NOTE: This will turn the ringer off completely and you will lose line lights.

4 Conductor Line Corfd

To determine if the unit's cord is four pin or two pin: ·Take another telephone "off the hook."

·Remove and inspect the telephone line cord.

Low Battery indicator

The Low Battery indicator does not appear if: ·The unit is completely charged.

·The handset has completely discharged.

If the handset is normally kept in the base, the light should not appear.

Unplug excessive telephones or adjuncts or disconnect the telephones needed to bring ringer equivalence below total ringer equivalence.

Check with the local telephone company to inquire as to possible low line voltage. NOTE: The recommended voltage is 24 to 48 on hook.

·Unplug both ends of the line cord. ·Plug in both ends of the line cord.

·Replace the line cord if the connections are loose.

Explain Call Waiting

Explanation to Call Waiting customers:

·The unit picks up the first call after the preset number of rings.

·The second caller hears the telephone ring until the unit resets and is ready to answer the next call.

·There is no reset time.

More Than One Cordless

If more than 1 cordless installed, have customer check to see if handsets are cradled on the correct base unit.

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