VTech DECT CS6429-2 User Manual

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Telephone operation

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

1.During a call, press MUTE/DELETE on the handset. The handset displaysMUTED for a few seconds andMUTE appears until the mute function is turned off.

2.Press MUTE/DELETE again to resume the conversation. The handset screen temporarily shows

MICROPHONE ON.

Call waiting

MUTED

3:15PMMUTE 12/25

When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.

Press /FLASH to put the current call on hold and take the new call.

Press /FLASH at any time to switch back and forth between calls.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.

To silence the ringer:

When the telephone is ringing, press OFF/CANCEL orMUTE/DELETE on the handset,RINGER MUTED andshow on the screen.

Temporary tone dialing

If you have dial pulse (rotary) dialing service only, you can temporarily switch from dial pulse to touch-tonedialing during a call.

1.During a call, press TONE.

2.Use the dialing keys to enter the number. The telephone sends touch-tonesignals.

3.The telephone automatically returns to pulse dialing mode after you end the call.

17

Telephone operation

Redial list

Each handset stores the last 10 telephone numbers dialed.

When there are already 10 redial entries, the oldest entry is deleted to make room for the new entry.

Entries are shown in reverse chronological order.

Review and dial a redial entry

1.

Press REDIAL/PAUSE when the handset is not in use.

REDIAL

2.

Press

, or REDIAL/PAUSE repeatedly to browse. The

800-595-9511

 

handset beeps twice at the beginning or end of the list.

 

3.

Press

/FLASH or to dial.

 

-OR-

1. Press /FLASH orand then wait for a dial tone.

2. Press REDIAL/PAUSE and then press ,orREDIAL/PAUSE repeatedly to browse.

3. When the desired entry displays, press MENU/SELECT to dial.

Store a number from the redial list to the directory

1.When the desired number in the redial list displays, press

MENU/SELECTtwice.

2.Follow Step 3 to Step 6 in Create a new directory entry on page 26.

Delete a redial entry

1.Press REDIAL/PAUSE when the handset is not in use.

2.Press ,orREDIAL/PAUSE repeatedly to browse to the desired entry.

3.Press MUTE/DELETE to delete the displayed number. You hear a confirmation tone.

18

Telephone operation

Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.

To access the directory while on a call:

1.

Press MENU/SELECT.

2.

Press

or

to scroll to >DIRECTORY, then press

 

MENU/SELECT.

3.

Press

or

to scroll or use the dialing keys (0 through

 

9) to find the desired entry (seeAlphabetical search on

 

page 27).

 

4.

Press MENU/SELECT to dial the displayed number.

To access the call log while on a call:

1. Press MENU/SELECT.

2. Press or to scroll to>CALL LOG, then press

MENU/SELECT.

3.Press orto scroll to the desired entry.

4.Press MENU/SELECT to dial the displayed number.

To access the redial list while on a call:

PHONE 0:01:30 800-595-9511

3:15PM 12/25

>DIRECTORY CALL LOG

Mike Smith 800-595-9511

1.Press REDIAL/PAUSE.

2.Press ,orREDIAL/PAUSE repeatedly to scroll to the desired number.

3.Press MENU/SELECT to dial the displayed number.

You cannot edit a directory entry, copy a call log or redial entry into the directory

while on a call.

Press OFF/CANCEL to exit the directory, call log or redial list while on a call.

19

Telephone operation

Join a call in progress

You can use up to four system handsets at a time on an outside call. You can buy additional expansion handsets (CS6409) for this telephone base. You can register up to five handsets to the telephone base.

To join a call:

When a handset is on a call, press /FLASH oron another handset.

Press OFF/CANCEL to exit the call. The call continues until all handsets hang up.

Find handset

Use this feature to find all system handsets.

To start the paging tone:

• Press /FIND HANDSET on the telephone base. All idle handsets ring and their screens show** PAGING**.

To end the paging tone:

• Press /FIND HANDSET again on the telephone base.

• Press /FLASH,or any dialing key(0-9,TONEor#) on the handset.

Place the handset in the telephone base or charger.

When you press OFF/CANCEL orMUTE/DELETE on a handset, the ringer of that handset is silenced but the paging tone continues on other handsets.

You cannot use the find handset feature while the telephone base is playing messages or the answering system is being accessed remotely.

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Telephone operation

Intercom

Use the intercom feature for conversations between two handsets. 1. Press INT on your handset when not in use.

• If you have two handsets, your handset shows

 

 

 

 

 

CALLING

CALLING OTHER HANDSET.

 

 

 

 

 

 

 

 

 

 

OTHER HANDSET

• If you have three or more handsets, your handset

 

 

 

shows INTERCOM TO: Use the dialing keys to select a

 

 

 

 

 

 

destination handset. Your handset shows

 

 

 

 

 

 

 

 

 

 

 

 

CALLING HANDSET X.

 

 

 

 

 

OTHER HANDSET

The destination handset rings and its screen shows

 

 

 

IS CALLING

 

 

 

 

OTHER HANDSET IS CALLING when you have two

 

 

 

 

 

 

 

handsets, or HANDSET X IS CALLING when you have

 

 

 

 

 

 

 

 

three or more handsets.

 

 

 

 

 

 

 

 

 

INTERCOM

2. To answer the intercom call, press /FLASH,

, INT

 

 

 

or any dialing key (0-9,TONE

 

or #) on the destination

 

 

 

 

 

 

 

handset. Both handsets now show INTERCOM.

3.To end an intercom call, press OFF/CANCEL or place the

handset back in the telephone base or charger. Both handsets now show

INTERCOM ENDED.

You can cancel the intercom call before it is answered by pressing OFF/CANCEL orINT on the originating handset.

If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, the originating handset shows UNABLE TO CALL. TRY AGAIN and returns to

idle mode.

Press OFF/CANCEL orMUTE/DELETE on the destination handset to temporarily silence the intercom ringer.

You can use two pairs of handsets on two intercom calls at a time. When two pairs of handsets are used on intercom calls, use the fifth handset for an outside call.

If there is an incoming call while the originating handset shows INTERCOM TO:, the intercom request will be stopped and the screen will showINCOMING CALL.

21

Telephone operation

Answer an incoming call during an intercom call

When you receive an outside call during an intercom call, there is an alert tone.

To answer the incoming outside call, press /FLASH. The intercom call ends automatically.

To end the intercom call without answering the outside call, press OFF/CANCEL. The telephone continues to ring.

Call transfer using intercom

Use the intercom feature to transfer an outside call to another system handset.

1.During a call, press INT.

If you have two handsets, the outside call is put on hold and your handset shows CALLING OTHER HANDSET.

If you have three or more handsets, your handset shows INTERCOM TO: Use the dialing keys to enter a handset number. The outside call is put on hold and your handset showsCALLING HANDSET X.

The destination handset rings and its screen shows

OTHER HANDSET IS CALLING when you have two handsets, or HANDSET X IS CALLINGwhen you have three or more handsets.

2.To answer the intercom call on the destination handset, press

/FLASH,, INT or any dialing key(0-9,TONEor#).

The outside call is still on hold and both handsets now show INTERCOM. You can now have a private conversation with the destination handset.

To cancel the transfer and return to the outside call

before the intercom call is answered, press OFF/CANCEL,/FLASH orINT on your handset.

INTERCOM TO:

CALLING

HANDSET X

HANDSET X IS CALLING

INTERCOM

If the other handset is not answered within 100 seconds, is in use, on a call or is out of range, the calling handset shows UNABLE TO CALL. TRY AGAIN and then reconnects to the outside call.

22

Telephone operation

Call transfer using intercom (continued)

3.From this intercom call, you have the following options:

You can let the destination handset join you on the outside call in a three-wayconversation.Press and hold INT on the originating handset.

You can transfer the call. Press OFF/CANCEL, or place your handset back in the telephone base or charger. Your handset shows

CALL TRANSFERRED. The destination handset is then connected to the outside call.

You can press INT to switch between the outside call (OUTSIDE CALL displays) and the intercom call (INTERCOM displays).

The destination handset can end the intercom call by pressing OFF/CANCEL, or by placing the handset back in the telephone base or charger. The outside call continues with the original system handset.

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Directory

About the directory

The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.

Directory entries are shared by all system handsets. Any modifications made on one handset apply to all

system handsets.

When you access the directory without records, the screen shows DIRECTORY EMPTY.

When the directory is full and you try to save an entry, the screen shows DIRECTORY FULL.

When you try to save an entry already stored in the directory, the screen shows NUMBER ALREADY SAVED.

When the telephone number in the directory exceeds 15

digits, <appears in front of the telephone number. PressTONEto move towards the end of the telephone number or press# (pound key) to move towards the beginning of the telephone number.

Only one handset can review the directory at a time. When a handset tries to enter the directory while another handset is already in it, NOT AVAILABLE AT THIS TIME appears.

DIRECTORY EMPTY

DIRECTORY FULL

NUMBER

ALREADY SAVED

Mike Smith

<* 800595951100

Mike Smith 005959511001 #>

NOT AVAILABLE AT THIS TIME

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Directory

Create a new directory entry

1. Press MENU/SELECT when the handset is not in use.

2. Press orto select>DIRECTORY and then press

MENU/SELECT.

3. Press orto select>ADD CONTACT, then pressMENU/SELECT. The screen displaysENTER NUMBER.

4.Use the dialing keys to enter a number (up to 30 digits).

Press MUTE/DELETE to erase a digit.

Press and hold MUTE/DELETE to erase all digits.

Pressorto move the cursor to the left or right.

Press and hold REDIAL/PAUSE to enter a dialing pause (aP appears).

-OR-

Copy a number from the redial list by pressing REDIAL/PAUSE and then press ,orREDIAL/PAUSE repeatedly to select a number. PressMENU/SELECT to edit the number.

>DIRECTORY CALL LOG

>ADD CONTACT SPEED DIAL

ENTER NUMBER

-

ENTER NAME

_

5.Press MENU/SELECT to move to the name. The screen showsENTER NAME.

6.Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key. Press the key repeatedly until the desired character appears. The first character and the character after a space are automatically capitalized.

Press 0 to add a space.

Pressorto move the cursor to the left or right.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters.

7.Press MENU/SELECT to save. The screen displaysSAVED and then you hear a confirmation tone.

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Directory

Create a new directory entry (continued)

-OR-

1.

Enter the number when the handset is not in use.

EDIT NUMBER

2.

Press MENU/SELECT and the screen displays

800-595-9511_

 

EDIT NUMBER.

 

 

 

 

 

 

 

3.

Use the dialing keys to edit the number.

 

 

 

 

 

 

 

• Press MUTE/DELETE to erase a digit.

EDIT NAME

 

Press and hold MUTE/DELETE to erase all digits.

 

 

Mike Smith_

 

 

 

 

 

 

 

 

 

• Press or to move the cursor to the left or right.

 

 

 

 

 

 

 

Press and hold REDIAL/PAUSE to enter a dialing pause (aP appears).

4.Press MENU/SELECT to move to the name. The screen showsEDIT NAME.

5.Use the dialing keys to enter the name. Additional key presses show other characters of that particular key. Press the key repeatedly until the desired character appears. The first character and the character after a space are automatically capitalized.

Press 0 to add a space.

Pressorto move the cursor to the left or right.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters.

6.Press MENU/SELECT to save. The screen displaysSAVED and then you hear a confirmation tone.

If you pause for too long while storing an entry, the procedure times out and you have to begin again.

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Directory

 

 

Review the directory

 

Entries are sorted alphabetically.

Mike Smith

800-595-9511

1. Press

when the handset is not in use.

 

-OR-

Press MENU/SELECT when the handset is not in use.

Press orto scroll to>DIRECTORY, then pressMENU/SELECT twice. 2. Pressorto browse.

Alphabetical search

1.Press when the handset is not in use.

-OR-

Press MENU/SELECT when the handset is not in use. Press orto select>DIRECTORY and then pressMENU/SELECT twice.

2.Use the dialing keys to enter the letters associated with the name. For example, if you have name entries Jenny, Kristen and Linda in your directory, press 5 (JKL) once to find Jenny, twice to find Kristen, or three times to find Linda. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, pressorto browse.

Dial a directory entry

1.Search for the desired entry in the directory (see Review the directory or

Alphabetical search above).

2.When the desired entry displays, press /FLASH orto dial.

Edit a directory entry

1.Search for the desired entry in the directory (see Review the directory or

Alphabetical search above).

2.Follow Step 2 to Step 6 in Create a new directory entry on page 26.

Delete a directory entry

1.Search for the desired entry in the directory (see Review the directory or

Alphabetical search above).

2.When the desired entry displays, press MUTE/DELETE. Then the handset displaysDELETE CONTACT?

3.Press MENU/SELECT to delete the displayed entry. The handset showsDELETING... and thenCONTACT DELETED with a confirmation tone. Once deleted, you cannot retrieve that entry.

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Directory

Speed dial

You can copy up to 10 directory entries into the speed dial locations so that you can dial these numbers using fewer keys than usual.

The speed dial memory locations are stored in the telephone base and are shared by all handsets. Changes made to the speed dial entries on one handset apply to all.

Store a speed dial entry

1. Press MENU/SELECT when the handset is not in use.

2.

Press

or

to scroll to >DIRECTORY, then press

 

MENU/SELECT.

3.

Press

or

to scroll to >SPEED DIAL, then press

 

MENU/SELECT.

4.Press orto choose the desired speed dial location.

5.Press MENU/SELECT to show the directory.

6.Press orto browse to desired entry.

-OR-

Use the alphabetical search to find the desired entry .

7.Press MENU/SELECT to save. The name (up to 12 characters) appears in the selected speed dial location.

If the directory is empty, when you press MENU/SELECT

in Step 5, the screen shows DIRECTORY EMPTY.

If the speed dial location you selected is occupied, the new directory entry you selected replaces the old one. Take caution not to replace entries you do not wish to delete from the speed dial locations.

>0:<EMPTY> 1:Linda Jones

COPY FROM

DIRECTORY

Mike Smith 800-595-9511

>0:Mike Smith 1:Linda Jones

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Directory

Dial a speed dial number

1.Press and hold a dialing key (0 through9) to display the desired speed dial when the handset is not in use.

2.Press /FLASH orto dial the displayed telephone number. When the speed dial location is empty, the screen shows the speed dial list. SeeStore a speed dial entry on page 28 to add a new entry.

Delete a speed dial entry

1.Press MENU/SELECT when the handset is not in use.

2.Pressorto scroll to select>DIRECTORY, then pressMENU/SELECT.

3.Pressorto select>SPEED DIAL, then pressMENU/SELECT.

4. Press orto choose the desired speed dial location, then pressMUTE/DELETE.<EMPTY> appears and you hear a confirmation tone.

Deleting the speed dial entries does not affect the entries in the directory.

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Caller ID

About caller ID

This product supports caller ID service offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

You have both caller ID and call waiting, but as separate services (you may need to combine these service).

You have only caller ID service, or only call waiting service.

You do not subscribe to caller ID or call waiting service.

There may be fees for caller ID services. In addition, services may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service provider use compatible equipment. The time and date are sent by the telephone service provider along with the call information.

The caller ID information may not be available for every incoming call. The callers may intentionally block their names and /or telephone numbers.

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

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Caller ID

Call log

If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appear on the screen, it will not be saved in the call log.

The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the call log.

Call log entries are shared by all system handsets. Any modifications made on one handset apply to all.

You can review, redial, and copy an entry into the directory.

Entries appear in reverse chronological order.

When the call log is full, the oldest entry is deleted to make room for new incoming call information.

XX MISSED CALLS shows when there are new call log entries that have not been reviewed.

CALL LOG EMPTY shows when you access the call log without records.

Only one handset can review the call log at a time. If a handset tries to enter the call log while another handset is already in it, its screen displays

NOT AVAILABLE AT THIS TIME.

For call log entries with numbers between 16 and 24 digits, in order to view the entire number, you must save the entry to the directory (see page 33).

If the phone number has more than 24 digits, it will not be saved or shown in the call log.

31

Caller ID

Missed call indicator

When there are calls that have not been reviewed, the idle handset shows

XX MISSED CALLS.

Each time you review a call log entry marked NEW, the number of missed calls decrease by one.

When you have reviewed all the missed calls, the missed calls indicator no longer shows.

If you do not want to review the missed calls one by one, press and hold

OFF/CANCEL on an idle handset to erase the missed call indicator. All entries are then considered old and kept in the call log.

Memory match

When the incoming telephone number matches the last seven digits of a telephone number in your directory, the screen displays the stored name of the directory entry.

For example, if Linda Jones calls, her name appears as Linda if this is how you entered into your directory.

The number shown in the call log is in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digittelephone numbers (area code plus telephone number). If the last seven digits of the incoming telephone number does not match a number in your directory, the name appears as it is delivered by the telephone service provider.

Review and dial from the call log

1. When a handset is in idle mode, press CIDto review the call log in reverse chronological order.

-OR-

Press MENU/SELECT. Press orto scroll to>CALL LOG, then pressMENU/SELECT twice.

2.Pressorto browse.

3.Press /FLASH orto dial the displayed telephone number from the call log.

32

Mike Smith 800-595-9511
1-800-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
800-595-9511

Caller ID

View dialing options

Although the call log entries received have 10 digits (the area code plus the seven-digitnumber), in some areas, you may dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You may change the number of digits that you dial from or store in

the directory.

While reviewing the call log, press # (pound key) repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

When the number is shown in the correct format for dialing, press /FLASH oron the handset to dial the displayed number.

Press #

Press #

Press #

Press #

-OR-

Press 1

Press 1

If you do not need to dial the area code for local calls, make sure to program your home area code (see page 15).

Save a call Iog entry to the directory

1.Select a desired entry in the call log (see Review and dial from the call log on page 32).

2.Follow Step 2 to Step 6 in Create a new directory entry on page 26.

If the telephone number has more than 15 digits, only the last 15 digits appear in the call log. The telephone can still save all digits (up to 24 digits) of that call log entry in the directory.

33

Caller ID

Delete from the call log

To delete one entry:

1.When in the call log, press orto browse.

2.Press MUTE/DELETE to delete the selected entry. The screen displaysDELETING... and then you hear a confirmation tone.

To delete all entries:

1.Press MENU/SELECT when the handset is not in use.

2.Press orto select>CALL LOG, then pressMENU/SELECT.

3. Press or to select>DEL ALL CALLS, then pressMENU/SELECT. The screen showsDELETE ALL CALLS?

4.Press MENU/SELECT to save. The screen showsDELETING... and then you hear a confirmation tone.

Call log display screen messages

Displays:

When:

PRIVATE NAME

The caller is blocking the name information.

 

 

PRIVATE NUMBER

The caller is blocking the telephone number.

 

 

PRIVATE CALLER

The caller is blocking the name and telephone number.

 

 

UNKNOWN NAME

The caller’s name is unavailable.

 

 

UNKNOWN NUMBER

The caller’s telephone number is unavailable.

 

 

UNKNOWN CALLER

No call information is available about this caller.

 

 

LONG DISTANCE

It is a long distance call.

-OR-

 

L (before the caller’s

 

number)

 

34

Answering system settings

Answering system setup

Use the answering system menu of a system handset to turn on or off the answering system or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code and message recording time.

You can turn the answering system on or off from either the handset or the telephone base, but you can only use the handset to change other answering system settings.

Answer on/off

The answering system must be turned on to answer and record messages.

When the answering system is turned on, the

/ANS ON/OFF light on the telephone base turns on andANS ON displays on the handset.

To turn on or off with the telephone base:

Press /ANS ON/OFF to turn thebuilt-inanswering system on or off. When the answering system is turned on, it announces, “Calls will be answered.” When the answering system is turned off, it announces, “Calls will not be answered.

To turn on or off with the handset:

HANDSET 1

ANS ON

3:15PM 12/25

1.Press MENU/SELECT when the handset is not in use.

2.Press orto select>ANSWERING SYS, then pressMENU/SELECT.

3.Press orto select>ANSWER ON/OFF, then pressMENU/SELECT.

4. Press or to chooseON orOFF, then pressMENU/SELECT to save. You hear a confirmation tone.

You cannot turn the answering system on or off while a handset is on a call or the telephone base is playing messages.

Announcement

The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.

35

Answering system settings

Record a new announcement

1.Press MENU/SELECT when the handset is not in use.

2.Press orto scroll to>ANSWERING SYS, then pressMENU/SELECT.

3.Press MENU/SELECT to choose>ANNOUNCEMENT. The system announces, “To play, press 2. To record, press 7.

4.Press 7. The system announces, “Record after the tone. Press5 when you are done.”

5.After the tone, face and speak towards the handset microphone to record your announcement.

6.Press 5 when you finish the recording. The handset plays back the recorded announcement.

Your announcement can be up to 90 seconds in length. The system does not record any announcement shorter than two seconds.

Play the announcement

1.Press MENU/SELECT when the handset is not in use.

2.Press orto scroll to>ANSWERING SYS, then pressMENU/SELECT.

3.Press MENU/SELECT to choose>ANNOUNCEMENT. The system announces, “To play, press 2. To record, press 7.

4.Press 2 to play the current announcement from the speakerphone.

Press /VOLUME to decrease or/VOLUME to increase the listening volume.

Press to switch between the speakerphone and the handset earpiece.

Delete your announcement

1.Press MENU/SELECT when the handset is not in use.

2.Press orto select>ANSWERING SYS, then pressMENU/SELECT.

3.Press MENU/SELECTto select >ANNOUNCEMENT.

4.The handset announces, “To play, press2. To record, press7and the screen displays 2-PLAY 3-DELETE 5-STOP 7-RECORD. Press 3 or

MUTE/DELETE to delete your own recorded announcement. The handset

announces, “Announcement deleted.”

When your announcement is deleted, calls are answered with the default announcement.

36