VTech DECT CS6429-2, DECT CS6429-4, DECT CS6428-2, DECT CS6429-3, DECT CS6429, DECT CS6429-5 User Manual

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User’s manual

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Models:

CS6428-2/CS6429/

CS6429-2/CS6429-3/

CS6429-4/CS6429-5

Congratulations

on purchasing your new VTech product. Before using this telephone, please read

Important safety instructions on page 61 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Compatible with Hearing Aid T-Coil

T

TIA-1083

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coilequipped hearing aids and cochlear implants.

The TIA-1083Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Table of contents

 

Getting started.................................

1

Parts checklist...................................

1

Telephone base and

 

charger installation.........................

2

Battery installation.............................

3

Battery charging................................

4

Installation options............................

5

Telephone base layout .....................

7

Handset layout .................................

8

Telephone settings.......................

10

Using the menu...............................

10

Ringer volume (telephone base).....

10

Ringer volume (handset).................

11

Ringer tone......................................

11

LCD language.................................

12

Clear voicemail indicators...............

13

Key tone..........................................

13

Set date and time............................

14

Home area code..............................

15

Dial mode........................................

15

Telephone operation.....................

16

Make a call......................................

16

Predial a call....................................

16

Answer a call...................................

16

End a call........................................

16

Speakerphone.................................

16

Volume............................................

16

Mute................................................

17

Call waiting......................................

17

Temporary ringer silencing..............

17

Temporary tone dialing...................

17

Redial list.........................................

18

Review and dial a redial entry.........

18

Store a number from the redial list

 

to the directory.............................

18

Delete a redial entry........................

18

Chain dialing...................................

19

Join a call in progress.....................

20

Find handset...................................

20

Intercom..........................................

21

Answer an incoming call during an

 

intercom call.................................

22

Call transfer using intercom............

22

Directory........................................

24

About the directory..........................

24

Create a new directory entry...........

25

Review the directory........................

27

Alphabetical search.........................

27

Dial a directory entry.......................

27

Edit a directory entry.......................

27

Delete a directory entry...................

27

Speed dial.......................................

28

Store a speed dial entry..................

28

Dial a speed dial number................

29

Delete a speed dial entry................

29

Caller ID..........................................

30

About caller ID.................................

30

Information about caller ID with

 

call waiting...................................

30

Call log............................................

31

Missed call indicator........................

32

Memory match................................

32

Review and dial from the call log....

32

View dialing options........................

33

Save a call Iog entry to

 

the directory.................................

33

Delete from the call log...................

34

Call log display

 

screen messages.........................

34

Table of contents

 

Answering system settings..........

35

Answering system setup.................

35

Answer on/off..................................

35

Announcement................................

35

Record a new announcement.........

36

Play the announcement..................

36

Delete your announcement.............

36

Call screening.................................

37

Number of rings...............................

37

Remote access code.......................

37

Message alert tone..........................

38

Recording time................................

38

Answering system operation.......

39

Answering system and

 

voicemail indicators.....................

39

Using the answering machine and

 

voicemail together .......................

39

Voice prompts.................................

40

Message capacity...........................

40

Answering system new

 

message indication......................

40

Call screening at the

 

telephone base............................

40

Call screening at the handset..........

41

Call intercept...................................

41

Message playback..........................

41

Delete all old messages..................

43

Record, play or delete memos........

44

Message window displays...............

45

Remote access...............................

46

Appendix........................................

47

Handset display

 

screen messages.........................

47

Handset and telephone

 

base indicators.............................

49

Battery.............................................

50

Expand your telephone system.......

51

Add and register a handset ............

51

Replace a handset..........................

52

Troubleshooting..............................

53

Important safety instructions...........

61

Precautions for users of implanted

 

cardiac pacemakers.....................

62

Operating range..............................

62

Maintenance....................................

63

About cordless telephones..............

64

The RBRC® seal..............................

64

Limited warranty..............................

65

FCC, ACTA and IC regulations.......

67

Technical specifications..................

69

Index...............................................

70

ii

Getting started

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

Battery compartment

Battery

Telephone line cord Telephone base

cover

(1 for CS6429,

power adapter

(1 for CS6429,

2 for CS6428-2and

 

2 for CS6428-2andCS6429-2,

CS6429-2,

 

3 for CS6429-3,4 forCS6429-4

3 for CS6429-3,

 

and 5 for CS6429-5)

4 for CS6429-4and

 

 

 

 

 

 

 

5 for CS6429-5)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Handset

Telephone base

Charger and charger adapter

(1 for CS6429,

 

 

 

(1 for CS6428-2andCS6429-2,

2 for CS6428-2andCS6429-2,

 

 

 

2 for CS6429-3,3 forCS6429-4and

3 for CS6429-3,4 forCS6429-4

 

 

 

4 for CS6429-5)

and 5 for CS6429-5)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wall mount bracket

User’s manual

Quick start guide

To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511.In Canada, go to www.vtechcanada.com or call 1 (800)267-7377.

Getting started

Telephone base and charger installation

Install the telephone base and charger(s) as shown below.

If you subscribe to digital subscriber line (DSL) high-speedInternet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. Contact your DSL service provider for more information about DSL filters.

The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, refer to Tabletop to wall mount installation on page 5 for details.

Telephone base power adapter

Electrical outlet not controlled bya wall switch

Telephone

 

wall jack

Charger adapter

 

If you have DSL high

 

speed Internet service,

 

a DSL filter (not

 

included) is required.

Electrical outlet not controlled by a wall switch

Telephone line cord

 

 

 

 

Telephone base

 

Charger

Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call

1(800) 595-9511.In Canada, go to www.vtechcanada.com or dial

1(800) 267-7377.

The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-tableor cabinet outlet.

Getting started

Battery installation

Install the battery as shown below.

1.Plug the battery connector securely into the socket inside the handset battery compartment.

2.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.

3.Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place.

4.Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset is charging.

1

2

3

4

CHARGE light remains on when charging.

If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511.In Canada, go to www.vtechcanada.com or dial 1 (800)267-7377.

SET DATE --/--/--

Getting started

Battery charging

Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging. See the table on page 50 for battery operating times.

If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset plays four short beeps and shows LOW BATTERY along with a flashingicon. When you are on a call in low battery mode, the handset plays four short beeps every 50 seconds.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators

Battery status

Action

The screen is blank,

Battery has no charge

Charge without interruption

or shows PLACE IN

or very little charge. The

(at least 30 minutes).

CHARGER and

 

flashes.

handset cannot be used.

 

 

 

 

 

 

 

 

The screen shows

Battery has enough

Charge without interruption (at

LOW BATTERY and

charge to be used for a

least 30 minutes).

 

 

flashes.

short time.

 

 

 

 

 

 

 

 

The screen shows

Battery is charged.

To keep the battery charged,

HANDSET X.

 

place it in the telephone base

 

 

 

 

 

 

or charger when not in use.

If you place the handset in the telephone base or charger without plugging in a battery, the screen displays NO BATTERY.

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see

Set date and time on page 14. To skip setting the date and time, pressOFF/CANCEL.

Getting started

Installation options

The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-studtelephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the wall mount plate.

Tabletop to wall mount installation

1.Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base. Plug the small end of the base power adapter into thePOWER jack on the bottom of the telephone base.

2.Position the telephone base against the wall mount bracket. Insert the extend tabs (marked B) of the wall mount bracket into the slots(markedB) on the back of the telephone base. Push the telephone base down until it clicks securely in place.

3.Route the telephone line cord (or DSL filter) through the hole in the middle of the wall mount bracket and plug it into the telephone wall jack. Route the power cord out of the bottom of the telephone and plug it into an electrical outlet not controlled by a wall switch.

4.Align the holes on the bracket with the standard wall mount plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.

1

2

3

4

Getting started

Installation options (continued)

Wall mount to tabletop installation

1.If the telephone line cord and power adapter cord are bundled, untie them first.

2.Slide the black wall mount bracket up and remove it from the wall mount plate. Unplug the end of the telephone line cord (or DSL filter) from the telephone wall jack. Unplug the power adapter from the power outlet.

3.Slide the telephone base up and remove it from the wall mount bracket.

4.See Telephone base and charger installationon page 2.

Getting started

Telephone base layout

X/DELETE

Message window

Press to delete the message currently

Shows the number of messages and

playing (page 42).

other answering system information

When the telephone is not in use, press

(page 45).

 

twice to delete all previously reviewed

/SKIP

messages (page 43).

Press to skip to the next

 

 

message (page 42).

IN USE light

 

Flashes when there

 

is an incoming call,

 

or another telephone

 

sharing the same line

 

is in use.

 

On when the handset

/VOL and /VOL

is in use, or the

Press to adjust

answering system is

the volume during

answering a call.

message playback

/FIND HANDSET

(page 42).

When the phone is

Press to page all

not in use, press to

system handsets

adjust the telephone

(page 20).

base ringer volume

 

(page 10).

/ANS ON/OFF

 

Press to turn the answering

/PLAY/STOP

system on or off (page 35).

Press to play messages (page 42).

/REPEAT

Press to stop message playback (page 42).

 

Press to repeat a message or

 

press twice to play the previous

 

message (page 42).

 

Getting started

Handset layout

CHARGE light

On when the handset is charging in the telephone base or charger (page 3).

/VOLUME

Press to enter the directory when the telephone is not in use (page 27).

Press to scroll up while in a menu, or in the directory, call log or redial list.

During a call or message playback, press to increase the listening volume (page 16 or page 42).

When entering numbers or names in the directory, press to move the cursor to the right.

MUTE/DELETE

While on a call, press to mute the microphone (page 17).

While using the dialing keys, press to delete digits or characters.

While the handset is ringing, press to silence the ringer temporarily (page 17).

While reviewing the redial list, directory or call log, press to delete an individual entry (pages 18, 27 and 34 respectively).

/FLASH

Press to make or answer a call (page 16).

During a call, press to answer an incoming call when you receive a call waiting alert (page 17).

1

While reviewing a call log entry, press repeatedly to add or remove 1 in front of the call log entry before dialing or saving it to the directory.

TONE

Press to switch to tone dialing temporarily when using the pulse service (page 17).

(speakerphone)

Press to make or answer a call.

During a call, press to switch between the speakerphone and the handset (page 16).

Getting started

Handset layout

MENU/SELECT

Press to show the menu.

While in a menu, press to select an item, or save an entry or setting.

CID /VOLUME

Press to review the call log when the telephone is not in use (page 32).

Press to scroll down while in a menu, or in the directory, call log or redial list.

During a call or message playback, press to decrease the listening volume (page 16 or page 42).

When entering numbers or names in the directory, press to move the cursor to the left.

OFF/CANCEL

During a call, press to hang up.

While the handset is ringing, press to silence the ringer temporarily (page 17).

While the telephone is not in use, press and hold to erase the missed call indicator (page 32).

While in a menu, press to exit to the previous menu or press and hold to exit to idle mode.

# (pound key)

Press repeatedly to show other dialing options when reviewing a call log entry (page 33).

Dialing keys

Press to enter numbers or characters.

INT (intercom)

Press to start an intercom conversation or transfer a call (pages 21-23).

REDIAL/PAUSE

Press to review the redial list (page 18).

While dialing or entering numbers into the directory, press and hold to insert a dialing pause.

Telephone settings

Using the menu

In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.

In the settings menu, you can change and edit the settings for LCD language, voicemail indicators, key tone, date and time, home area code and dial mode.

Go to Answering system settings starting on page 35 for instructions on how to modify the answering system settings with a system handset shown in the table below.

Setting

Page

Answer on/off

35

Announcement (play, record and delete)

36

 

 

Call screening

37

 

 

Number of rings

37

Remote access code

37

 

 

Message alert tone

38

Recording time

38

 

 

To enter the handset menu:

1.Press MENU/SELECT when the handset is not in use.

2.Pressoruntil the screen displays the desired feature menu.

3.Press MENU/SELECT to enter that menu.

To return to the previous menu, press OFF/CANCEL.

To return to idle mode, press and hold OFF/CANCEL.

Ringer volume (telephone base)

Press /VOL or/VOL on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.

10

Telephone settings

Ringer volume (handset)

You can adjust the ringer volume or turn the ringer off. 1. Press MENU/SELECT when the handset is not in use.

2.

Press

or

to select >RINGERS, then press

 

MENU/SELECT.

3.

Press

or

to select >RINGER VOLUME, then press

 

MENU/SELECT.

4.

Press

or

to adjust the volume. A sample of each ringer

 

volume plays as you scroll through the choices.

5.Press MENU/SELECT to save your selection. You hear a confirmation tone.

The ringer volume also determines the ringer volume of

the intercom calls and the volume of paging tone.

>RINGERS SETTINGS

>RINGER VOLUME RINGER TONE

RINGER VOLUME

When the handset ringer volume is set to off, that handset is silenced for all incoming calls except paging tone and displays on the handset.

Unless the ringer volume is turned off on that handset, each handset rings when there is an incoming call.

Ringer tone

You can choose from different ringer tones.

1. Press MENU/SELECT when the handset is not in use.

2.

Press

or

to select >RINGERS, then press

 

MENU/SELECT.

3.

Press

or

to select >RINGER TONE, then press

 

MENU/SELECT.

4.

Press

or

to select a desired ringer tone. A sample of

 

each ringer tone plays as you scroll through the choices.

5.Press MENU/SELECT to save your selection. You hear a confirmation tone.

>RINGER TONE RINGER VOLUME

RINGER TONE >1

If you turn off the handset ringer volume, you will not hear ringer tone samples.

11

Telephone settings

LCD language

You can select a language (English, French or Spanish) to be used in all screen displays.

1.Press MENU/SELECT when the handset is not in use.

2.Pressorto select>SETTINGS, then pressMENU/SELECT.

3.

Press

or

to select >LCD LANGUAGE, then press

 

MENU/SELECT.

4.

Press

or

to choose ENGLISH, FRANÇAISor

 

ESPAÑOL.

 

5.Press MENU/SELECT to save your selection. You hear a confirmation tone.

>LCD LANGUAGE CLR VOICEMAIL

LCD LANGUAGE >ENGLISH

12

Telephone settings

Clear voicemail indicators

If you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL andappear on the handset when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.

Use this feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). This feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your

telephone service provider continues to send the signal to turn on the indicators.

To manually turn off these indicators:

 

 

HANDSET 1

1.

Press MENU/SELECT when the handset is not in use.

 

 

 

NEW VOICEMAIL

 

 

 

 

 

 

 

2.

Press

or

to select >SETTINGS, then press

 

 

3:15PM 12/25

 

MENU/SELECT.

 

 

 

 

 

 

 

 

 

 

 

 

 

TURN OFF

3.

Press

or

to select >CLR VOICEMAIL, then

 

 

INDICATOR?

 

press MENU/SELECT. The screen showsTURN OFF

 

 

 

INDICATOR?

 

 

 

 

 

4.Press MENU/SELECT to save your selection. You hear a confirmation tone.

Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.

Voicemail is different from answering system messages recorded in your answering system. For more information about the difference, see page 39.

Key tone

You can turn the key tone on or off.

1.

Press MENU/SELECT when the handset is not in use.

2.

Press

or

to select >SETTINGS, then press

 

MENU/SELECT.

3.

Press

or

to select >KEY TONE, then press

 

MENU/SELECT.

4.Press orto chooseON orOFF.

5.Press MENU/SELECT to save your selection. You hear a confirmation tone.

>KEY TONE

SET DATE/TIME

KEY TONE >ON

13

Telephone settings

Set date and time

The answering system announces the date and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time.

1.

Press MENU/SELECT when the handset is not in use.

>SET DATE/TIME

2.

Press

or

to select >SETTINGS, then press

 

HOME AREA CODE

 

 

 

 

MENU/SELECT.

 

 

 

 

 

 

 

 

 

3.

Press

or

to select >SET DATE/TIME, then press

 

 

 

 

MENU/SELECT.

 

 

 

 

 

 

SET DATE

4.

When the month is flashing, press or

until the screen

11/20/10

 

displays the correct month. Press MENU/SELECT to confirm.

 

 

 

 

 

 

 

 

-OR-

 

 

 

 

 

 

 

Press the dialing keys (0-9)to enter the current month (for

 

 

 

 

 

 

 

 

example, if the month is March, you must enter 03).

 

 

 

 

SET TIME

5.

Repeat Step 4 to set the correct date and year and then

 

 

10:30 PM

 

press MENU/SELECT to advance to set the time.

 

 

 

 

 

 

 

 

 

 

 

6.

Repeat Step 4 until the time is set. Press

or to choose

 

 

 

AM orPM, or press2 forAM or7 forPM. Press

MENU/SELECT to save your selection. You hear a confirmation tone.

If the date and time are not set, the system announces, “Time and date not set,” before each message plays.

14

Telephone settings

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.

1.

Press MENU/SELECT when the handset is not in use.

 

>HOME AREA CODE

2.

Press

or

to select >SETTINGS, then press

 

DIAL MODE

 

 

 

 

MENU/SELECT.

 

 

 

 

 

 

 

3.

Press

or

to select >HOME AREA CODE, then press

 

 

 

 

 

 

 

MENU/SELECT.

 

4.

HOME AREA CODE

Use the dialing keys to enter the desired home area code.

---

 

• Press MUTE/DELETE to delete a digit.

 

 

 

 

 

 

 

Press and hold MUTE/DELETE to delete the entire entry.

5.Press MENU/SELECT to save the selection. You hear a confirmation tone.

If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _ will appear in the display.

Dial mode

The default dial mode is tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone.

1. Press MENU/SELECT when the handset is not in use.

2.

Press

or

to select >SETTINGS, then press

 

MENU/SELECT.

3.

Press

or

to select >DIAL MODE, then press

 

MENU/SELECT.

4.Pressorto chooseTONE orPULSE.

5.Press MENU/SELECT to save your selection. You hear a confirmation tone.

>DIAL MODE LCD LANGUAGE

DIAL MODE >TONE

15

Telephone operation

Make a call

1. Press /FLASH, then wait for a dial tone.

-OR-

Press to use the speakerphone, then wait for a dial tone.

2. Use the dialing keys to enter the telephone number.

Predial a call

1.Use the dialing keys to enter the telephone number (up to 30 digits).

Press and hold REDIAL/PAUSE to insert a dialing pause (aP appears).

Press MUTE/DELETE orOFF/CANCEL to make corrections.

2.Press /FLASH orto call.

Answer a call

Press /FLASH, or any dialing key(0-9,TONEor#).

End a call

Press OFF/CANCEL or put the handset in the telephone base or charger.

The screen shows the elapsed time as you talk (in hours, minutes and seconds).

Speakerphone

During a call, press to switch between speakerphone and normal handset use. When the speakerphone is active, the handset showsSPEAKER and.

Volume

During a call, press/VOLUME or/VOLUME to adjust the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps.

The handset earpiece volume setting and speakerphone volume setting are independent.

16