User’s manual
w w w.v t e c h p h o n e s . c o m
Models:
DS6221/DS6221-2/
DS6221-3/DS6221-4/
DS6221-5/DS6222-4/
DS6222-5
Congratulations
on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 46 of this manual.
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
Compatible with Hearing Aid T-Coil
T
TIA-1083
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
Table of contents |
|
Getting started.......................... |
1 |
Parts checklist............................. |
1 |
Telephone base and charger |
|
installation................................ |
2 |
Battery installation and |
|
charging................................... |
3 |
Installation options...................... |
4 |
Tabletop to wall mount |
|
installation ............................... |
4 |
Wall mount to tabletop |
|
installation................................ |
5 |
Handset layout............................ |
6 |
Telephone base layout................ |
7 |
Telephone settings................... |
8 |
Ringer volume (handset)............. |
8 |
Ringer tone................................. |
8 |
Key tone...................................... |
8 |
LCD language............................. |
9 |
Set date/time............................... |
9 |
Clear voicemail........................... |
10 |
Home area code......................... |
10 |
Answering system settings..... |
11 |
Answering system set up............ |
11 |
Number of rings.......................... |
11 |
Remote code .............................. |
11 |
Message alert tone..................... |
11 |
Announcement............................ |
12 |
Play your announcement ........... |
12 |
Record your own |
|
announcement ........................ |
12 |
Delete your announcement......... |
12 |
Telephone operation................ |
13 |
Make a call ................................. |
13 |
Predial a call............................... |
13 |
Answer a call............................... |
13 |
End a call.................................... |
13 |
Speakerphone............................. |
13 |
Volume........................................ |
13 |
Mute............................................ |
14 |
Ringer mute................................ |
14 |
Call waiting.................................. |
14 |
ii
Find handset............................... |
14 |
Chain dialing............................... |
15 |
Multiple handset use................... |
16 |
Intercom...................................... |
16 |
Answer an incoming call |
|
during an intercom call............ |
16 |
Share an outside call.................. |
17 |
Directory..................................... |
18 |
Store a directory entry................ |
19 |
Character chart........................... |
20 |
Search the directory................... |
21 |
Alphabetical search.................... |
21 |
Dial a directory entry................... |
21 |
Edit a directory entry................... |
22 |
Delete from the directory............ |
22 |
About caller ID............................ |
23 |
Call log........................................ |
24 |
Missed calls indicator ................ |
24 |
Review the call log ..................... |
25 |
Make a call log entry ready |
|
to dial....................................... |
25 |
Dial a call log entry .................... |
26 |
Save a call log entry to the |
|
directory................................... |
26 |
Delete from the call log............... |
26 |
Call log display screen |
|
messages................................ |
27 |
Redial list.................................... |
27 |
Dial a redial entry........................ |
27 |
Delete from redial....................... |
27 |
Answering system operation... |
28 |
Answering system and |
|
voicemail.................................. |
28 |
Message capacity....................... |
28 |
Turn the answering system |
|
on or off................................... |
29 |
Call screening............................. |
29 |
Call intercept............................... |
29 |
Telephone base ringer volume... |
29 |
New message indication............. |
30 |
Message playback...................... |
30 |
Delete all messages................... |
31 |
Table of contents |
|
Record and play memos............. |
31 |
Record a memo.......................... |
31 |
Message window displays.......... |
32 |
Remote access........................... |
33 |
Appendix................................... |
34 |
Handset display screen |
|
messages................................ |
34 |
Handset and telephone base |
|
indicators................................. |
36 |
Battery......................................... |
37 |
Expand your telephone system... |
38 |
Add and register a handset |
|
(optional).................................. |
38 |
Replace a handset...................... |
39 |
Troubleshooting.......................... |
40 |
Important safety instructions...... |
46 |
Operating range.......................... |
47 |
Maintenance............................... |
47 |
About cordless telephones......... |
48 |
The RBRC® seal......................... |
48 |
Warranty..................................... |
49 |
FCC, ACTA and IC regulations.... |
51 |
Technical specifications.............. |
53 |
Index........................................... |
54 |
iii
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Charger and charger adapter
(1 for DS6221-2, 2 for DS6221-3, 3 for DS6221-4 and DS6222-4,
and 4 for DS6221-5 and DS6222-5)
Handset |
Wall bracket |
(1 for DS6221, 2 for DS6221-2, 3 for DS6221-3,
4 for DS6221-4 and DS6222-4, and 5 for DS6221-5 and DS6222-5)
Telephone line cord
Battery compartment cover
(1 for DS6221,
2for DS6221-2,
3for DS6221-3,
4for DS6221-4 and DS6222-4, and 5 for DS6221-5 and DS6222-5)
Telephone base power adapter
Telephone base
Battery
(1 for DS6221,
2for DS6221-2,
3for DS6221-3,
4for DS6221-4 and DS6222-4,
and 5 for DS6221-5 and DS6222-5)
User’s manual
Quick start guide
To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
Getting started
Telephone base and charger installation
Install the telephone base and charger(s) as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Telephone |
Telephone |
Charger adapter |
|
wall jack |
base power |
||
|
|||
|
adapter |
Electrical outlet |
|
|
|
||
|
|
not controlled by |
|
If you have DSL |
|
a wall switch |
|
high speed |
|
|
|
Internet service, |
Telephone |
|
|
a DSL filter (not |
|
||
included) is |
line cord |
|
required.
|
|
|
|
|
|
|
|
Telephone base |
Charger |
• Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
•The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
Getting started
Battery installation and charging
Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the
handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. See page 37 for battery operating times.
Battery indicators |
Battery status |
Action |
||||
The screen is blank. |
Battery has no charge |
Charge until the screen shows |
||||
|
|
|
|
|
and the handset cannot |
LOW BATTERY (at least 10 |
|
|
|
|
|
be used. |
minutes). |
The screen shows |
Battery has very little |
Charge until the screen shows |
||||
PLACE IN CHARGER |
charge and the handset |
LOW BATTERY (about four |
||||
and |
|
flashes. |
cannot be used. |
minutes). |
||
|
|
|
|
|
|
|
The screen shows |
Battery has enough |
Charge until the screen shows |
||||
LOW BATTERY, |
charge to be used for a |
HANDSET X (about one hour). |
||||
|
|
flashes, and the |
short time. |
|
||
|
|
handset beeps. |
|
|
||
The screen shows |
Battery is charged. |
To keep the battery charged, |
||||
HANDSET X. |
|
place it in the telephone base |
||||
|
|
|
|
|
|
or charger when not in use. |
1.If the battery compartment cover is on the handset, press the indentation and slide the cover to remove.
2.Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.
3.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
4.Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place.
5.Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges.
1 |
2 |
3 |
4 |
5 |
CHARGE |
|
light |
||||||
|
|
|
|
|
• If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.
•To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to install the mounting plate.
Tabletop to wall mount installation
1.Position the telephone base as shown below. Insert the extended tabs (marked B) of the wall bracket into the slots on the back of the telephone base (marked B). Push the telephone base down until it is securely in place.
2.If you are using a DSL filter, plug the line cord into the filter now. Route the telephone line cord (or DSL filter) through the wall bracket hole. Route the power cord out of the bottom of the telephone.
3.Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch.
4.Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie.
1 |
2 |
3 |
4 |
Getting started
Wall mount to tabletop installation
1.If the telephone line cord and power adapter cord are bundled, untie them first.
2.Lift the telephone base up to detach it from the black plastic wall bracket.
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
3.See Telephone base and charger installation on page 2.
Getting started
Handset layout
CHARGE light
On when the handset is charging in the telephone base or charger
(page 3).
/VOL (Directory/volume)
Press to enter the directory when the telephone is not in use (page 21).
While in a menu, press to scroll up.
During a call, press to raise the listening volume (page 13).
(Speakerphone)
Press to switch between speakerphone and handset (page 13).
Press to make or answer a call (page 13).
During a call, press to receive an incoming call when you receive a call waiting alert (page 14).
1
While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 25).
REDIAL/PAUSE
Press to review the redial list (page 27).
While dialing or entering numbers into the directory, press and hold to insert a dialing pause (page 19).
CID / VOL (caller ID/volume)
Press to review the call log when the telephone is not in use (page 25).
While in a menu, press to scroll down.
During a call, press to lower the listening volume (page 13).
MENU/SELECT
Press to show the menu.
While in a menu, press to select an item, or save an entry or setting.
OFF/CLEAR
During a call, press to hang up (page 13).
While the handset is ringing, press to silence the ringer temporarily (page 14).
Press and hold while the telephone is not in use to erase the missed calls indicator (page 24).
During programming, press to exit without making changes.
#
Press repeatedly to show other dialing options when reviewing a call log entry
(page 25).
INT (intercom)
Press to initiate an intercom conversation or transfer a call (page 16).
MUTE/REMOVE
While on a call, press to mute the microphone (page 14).
While reviewing the call log, directory or redial list, press to delete an individual entry (page 26, page 22 and page 27, respectively).
Press to delete digits when predialing (page 13).
Getting started
Telephone base layout
Message window |
|
|
Shows the number of |
X/DELETE |
|
messages and other |
Press to delete the message currently |
|
answering system information |
||
playing (page 30). |
||
(page 32). |
||
When the phone is not in use, press |
||
|
||
IN USE light |
twice to delete all previously reviewed |
|
Flashes when there |
messages (page 31). |
|
|
||
is an incoming call, |
VOICEMAIL light |
|
or another telephone |
||
sharing the same line is |
Flashes when you have |
|
in use. |
||
new voicemail. Voicemail |
||
On when the |
service is offered by |
|
handset is in use. |
your local telephone |
|
|
company, and is different |
|
|
from answering system |
|
|
messages (page 10). |
|
FIND HANDSET |
|
|
Press to page all |
VOL |
|
system handsets. |
||
Press to adjust the |
||
|
||
|
volume during playback |
|
|
(page 30). |
|
|
When the phone is not in |
|
ANS ON/OFF |
use, press to adjust the |
|
telephone base ringer |
||
Press to turn the |
volume (page 29). |
|
answering system on or |
/SKIP |
|
off (page 29). |
||
|
Press to skip to the next message |
|
/REPEAT |
(page 30). |
|
|
Press to repeat a message or press twice to play previous message (page 30).
/PLAY/STOP
Press to play messages (page 30).
Press to stop message playback (page 30).
Telephone settings
Ringer volume (handset)
You can set the ringer volume or turn the ringer off.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press or to select >RINGER VOLUME, then press
MENU/SELECT.
3.Press or to adjust the volume. A sample of each ringer volume plays as you scroll through the choices.
4.Press MENU/SELECT to confirm your selection.
• Setting the volume to the lowest level turns off the ringer. A ringer off icon appears.
• See page 29 to set the telephone base ringer volume.
ANS. SYSTEM DIRECTORY CALL LOG
>RINGER VOLUME RINGER TONE
RINGER VOLUME
Ringer tone
You can choose from different ringer tones.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press or to select >RINGER TONE, then press
MENU/SELECT.
3.Press or to select the desired ringer tone. A sample of each ringer tone plays as you scroll through the choices.
4.Press MENU/SELECT to confirm your selection.
If you turn off the ringer volume, you will not hear ringer tone samples.
ANS. SYSTEM
DIRECTORY
CALL LOG RINGER VOLUME
>RINGER TONE
RINGER TONE 1
Key tone
You can turn the key tone on or off.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press or to select >KEY TONE, then press
MENU/SELECT.
3.Press or to choose ON or OFF.
4.Press MENU/SELECT to confirm your selection.
DIRECTORY
CALL LOG RINGER VOLUME RINGER TONE
>KEY TONE
KEY TONE >ON
OFF
Telephone settings
LCD language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press or to select >LCD LANGUAGE, then press
MENU/SELECT.
3.Press or to scroll through the choices.
4.Press MENU/SELECT to confirm your selection.
Set date/time
The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the
year must be correct so that the day of the week can be calculated from the caller ID information.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press or to select >SET DATE/TIME, then press
MENU/SELECT.
3.Press the dialing keys (0-9) to enter a two-digit number
or press or until the screen displays the correct value. Press MENU/SELECT to advance.
4.Repeat step 3 until the date and time are set.
If the date and time are not set, the system announces, “Time and day not set,” before each message plays.
CALL LOG RINGER VOLUME RINGER TONE KEY TONE
>LCD LANGUAGE
LCD LANGUAGE >ENGLISH FRANC,AIS
ESPA~OL
N
RINGER VOLUME RINGER TONE KEY TONE
LCD LANGUAGE >SET DATE/TIME
SET DATE 12/25/08 MM/DD/YY
SET TIME 11:10 AM
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and appear on the handset, and the VOICEMAIL light
on the telephone base flashes when you have new voicemail messages.
Contact your local telephone company for more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is |
||
new voicemail but there is none (for example, when you have accessed |
||
your voicemail while away from home). Clearing the voicemail waiting |
||
indicator only turns off the indicators; it does not delete your |
|
|
|
RINGER TONE |
|
voicemail messages. As long as you have new voicemail |
|
|
|
KEY TONE |
|
messages, your local telephone company continues to send |
|
|
|
LCD LANGUAGE |
|
the signal to turn on the indicators. |
|
SET DATE/TIME |
To manually turn off these indicators: |
>CLR VOICEMAIL |
|
|
|
|
1. Press MENU/SELECT to show the menu when the |
|
|
|
|
|
|
|
|
handset is not in use. |
|
TURN OFF |
2. Press or to select >CLR VOICEMAIL, then |
|
INDICATOR? |
|
|
|
press MENU/SELECT. The screen shows TURN OFF |
|
PRESS SELECT |
INDICATOR? PRESS SELECT TO CONFIRM. |
|
TO CONFIRM |
3. Press MENU/SELECT to confirm your selection. |
|
|
|
|
|
• Your telephone service provider might alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details.
•Voicemail is different from answering system messages recorded in your answering system. For more information about the difference, see page 28.
Home area code
If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you
receive a call within your local area, the telephone number is automatically stored without the area code in the call log.
1. Press MENU/SELECT to show the menu when the handset is not in use.
2. |
Press or to select >HOME AREA CODE, then press |
|
|
|
|
|
|
MENU/SELECT. The stored home area code appears with |
|
|
|
|
|
|
|
|
|
|
|
|
|
the last digit flashing. |
HOME AREA CODE |
||||
3. |
Use the dialing keys to enter the desired home area code. |
800 |
||||
|
|
|
|
|
||
|
• Press MUTE/REMOVE to delete a digit. |
|
|
|
|
|
|
• Press and hold MUTE/REMOVE to delete the entire entry. |
|
|
|
|
|
4. |
Press MENU/SELECT to confirm. |
|
|
|
|
|
|
|
|
|
|
If, in the future, your telephone company requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _ will appear in the display.
10
Answering system settings
Answering system set up
Use a system handset to change your answering system settings.
Number of rings
You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or to select ># OF RINGS, then press MENU/SELECT.
5.Press or to choose from 2, 4, 6 or TOLL SAVER, then press
MENU/SELECT to confirm your selection.
Remote code
A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or to select >REMOTE CODE, then press MENU/SELECT.
5.Press or to select from 10 to 99, then press MENU/SELECT to confirm.
Message alert tone
This telephone can beep every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or to select >MSG ALERT TONE, then press MENU/SELECT.
5.Press or to select from ON or OFF, then press MENU/SELECT to confirm your selection.
The answering system must be turned on for the message alert tone to function.
11
Answering system settings
Announcement
The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.
Play your announcement
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or to select >ANNOUNCEMENT, then press MENU/SELECT.
5.The handset announces, “To play, press 2. To record, press 7.” Press 2 to play.
Record your own announcement
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or to select >ANNOUNCEMENT, then press MENU/SELECT.
5.The handset announces, “To play, press 2. To record, press 7.” Press 7 to record.
6.The handset announces, “Record after the tone. Press 5 when you are done.”
7.After the tone, speak towards the microphone of the handset.
8.Press 5 when finished.
9.The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at anytime; 2 to replay the recorded announcement; or 7 to record again if desired.
• Your announcement can be up to 90 seconds in length.
• Announcements shorter than two seconds will not be recorded.
Delete your announcement
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or to select >ANNOUNCEMENT, then press MENU/SELECT.
5.The handset announces, “To play, press 2. To record, press 7.” Press 3 to delete your own recorded announcement.
When your announcement is deleted, calls are answered with the preset announcement.
12
Telephone operation
Make a call
1. Press or . You hear a dial tone.
2. Dial the number.
Predial a call
1. Dial the number.
2. Press or .
Answer a call
Press , or any of the dialing keys (0-9, #, *).
• The screen shows the elapsed time as you talk (in hours, minutes and seconds).
•When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
End a call
Press OFF/CLEAR or put the handset in the telephone base or charger.
Speakerphone
During a call, press to switch between speakerphone and normal handset use.
Volume
During a call, press VOL or VOL to adjust the listening volume.
13
Telephone operation
Mute
The mute function allows you to hear the other party but the other party cannot hear you.
1.During a call, press MUTE/REMOVE on the handset. The handset screen shows MUTED for a few seconds and MUTE appears until the mute function is
turned off.
2.Press MUTE/REMOVE again to resume the conversation. The handset screen temporarily shows
MICROPHONE ON.
Ringer mute
PHONE 0:00:00
MUTED
MUTE
When the telephone is ringing, press OFF/CLEAR or |
RINGER MUTE |
MUTE/REMOVE to temporarily silence the ringer without |
|
disconnecting the call. The next call rings normally. |
|
Call waiting
When you subscribe to call waiting service from your telephone company, you hear an alert tone if there is an incoming call while you are on another call.
Press to put your current call on hold and take the new
call. Press at any time to switch back and forth between calls.
Find handset
Use this feature to page all system handsets.
1. Press FIND HANDSET on the telephone base. All idle handsets ring and the screens show ** PAGING **.
2. To end paging, press , , any dialing keys (0-9, #, *), or press FIND HANDSET on the telephone base.
14