VTech 20 User Manual

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Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1.Read and understand all instructions.

2.Follow all warnings and instructions marked on the product.

3.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4.Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).

5.Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6.Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-ininstallation where proper ventilation is not provided.

7.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8.Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

9.Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10.To reduce the risk of electric shock, do not disassemble this product. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the appliance is subsequently used.

11.Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

1

12. Unplug this product from the wall outlet and contact Sprint customer support under the following conditions:

A.When the power supply cord or plug is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will often require extensive work by a Sprint authorized technician to restore the product to normal operation.

E.If the product has been dropped and the cabinet has been damaged.

F.If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lighting.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

2

Introduction

The 20-2432 is an advanced cordless telephone that operates in the 2.4GHz frequency range.

This manual is designed to familiarize you with the 20-2432 cordless telephone. We strongly recommend you read the manual before using your phone.

To order replacement batteries or accessory headsets, call your nearest Bell South business office or visit one of our conveniently located Retail Stores.

MENU DRIVEN DISPLAYS

The 20-2432 Handset and Base feature auser-friendlydisplay, making it easy to access the many features of this cordless system. The three black keys, found directly below the LCD screen, are called soft keys. They are called this because their functions change depending on what you'redoing-makinga call, reviewing Caller ID, adding a name and number to your Phone Book, etc.

For example, when the Handset is in the idle mode, the LCD displays:

In this case, the 3 soft keys access REDIAL, MENU andMEMORY.

When the Handset is active, the LCD displays:

In this case, the 3 soft keys access VOLUME, HOLD andMUTE.

3

Parts Check List

1.Base Unit

2.Handset

3.AC Power Adapter

4.Telephone Cords

To purchase replacement 733-2355.

Handset

5.Battery Pack (2)

6.Belt Clip

7.Owner's Manual

8.2.5mm Headset

battery packs, call Customer Service at 1-800-

Belt Clip

Base Unit

Battery Pack x 2

AC Power Adapter

2.5mm Headset

 

 

OWNER'S MANUAL

Telephone Line Cord

Owner's Manual

4

The Handset Layout

1

2

3

 

9

4

10

5

11

6

12

 

7

13

 

8

14

15

 

16

1.

Antenna

9.

LCD Display

2.

Message Waiting Indicator

10.

Select/OK

3.

Earpiece

11.

Off (Clear)

4.

Headset Jack (2.5mm)

12.

Line 2 (Flash)

5.

Scroll Keys

13.

Battery Compartment(back

6.

Line 1 (Flash)

 

of Handset)

14.

Billed Services Key

7.

Dialing Keys (0-9,*,#)

15.

Intercom/Transfer Key

8.

Handsfree Speakerphone

16.

Microphone

 

 

5

The Base Unit Layout

1

2

3

4

5

6

7

8

9

10

11

12

13

14

LINE

LINE + L1

2

1/ L2

 

7V !

 

DC

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TELECOMMUNICATIONS VTECH

2432 - 20 : MODEL

LTD.

 

15

16

17

18

19 202122

23

24

25

26

27

28

29

1.

Message Waiting Indicator

15.

LCD Display

 

(Line1,Line2)

16.

Scroll Keys

2.

Spare Battery Indicator

17.

Select Key

3.

Charge Indicator

18.

Clear Key

4.

ChargingContacts

19.

Volume Keys

5.

Auto Callback Key

20.

Intercom/Transfer Key

6.

3-WayCalling Key

21.

Mute Key

7.

Repeat Dialing Key

22.

Dialing Keys (0-9,*,#)

8.

Speakerphone Key

23.

Hold Key

9.

Line 1 Key

24.

Flash Key

10.

Data Jack

25.

Redial Key

11.

Line 1 Jack

26.

Line 2 Key

12.

Line 2 Jack

27.

Headset Key

13.

DC Connector

28.

Spare Battery Drawer

14.

Headset Jack

29.

Spare Battery Release

 

 

6

Setup

Plug the AC power adapter into an electrical outlet, and the DC connector into the back of the base unit.

To AC outlet

!

 

7VDC

 

 

7V DC

!

 

LINE 1/ L1 + L2

LINE 2

To telephone

AC adapter

 

socket outlet

 

 

 

 

 

To telephone

 

 

jack

 

Examples of 1-Lineand2-LineCords

 

RJ-11

RJ-14

 

One line

2 line

 

cord

cord

Connecting to the telephone lines

Your 2-Line20-2432 will work fine even if you only have one telephone line. We recommend connecting the modular telephone cord to the jack labeledLINE 1 / L1 + L2, located on the bottom of the Base Unit. Here are steps for connecting2 lines:

If you have 2 Lines coming out of aSingle Wall Jack:

Connect a 4-wire (RJ-14)modular phone cord between the wall jack and the phone jack labeledL1 / L1 + L2.

If you have 2 Lines, each coming out ofSeparate Wall Jacks:

Connect a modular phone cord from the wall jack you want to designate as your LINE 1, to the LINE 1 / L1 + L2 jack on the bottom of the Base Unit. Next, connect a phone cord from the remaining wall jack to theLINE 2 jack on the Base Unit.

Data Port

Your 2-Line20-2432 has a Data Port on the back of the Base Unit. This port provides an easy way to connect your fax machine, laptop computer, modem or other telephone device for direct access toLINE 2.

The Data Port only provides access to Line 2, so you must have an active line connected to the LINE 2 jack on the bottom of the Base Unit. Connect a modular phone cord from the Data Port (look for the small door markedDATA on the back of the Base Unit) to your fax, laptop, etc.

NOTE: While the Data Port is in use, accidental use of Line 2 by a parallel phone, your20-2432,or a Call Waiting ID alert may interrupt the data transmission.

Getting Started

7

Getting Started

Installation of Battery Pack in Handset

Follow the steps below:

1. Remove the battery cover by pressing on the indent and sliding downward.

2. Place the new battery pack in the handset with the metal contacts aligned with the charge contacts in the battery compartment.

3. Replace the battery cover by sliding it upwards.

4. If the new battery pack is not already charged, place the handset in the base unit, or a remote charging stand, and allow it to charge for 12 hours. After initial charge, a maintenance charge of 8 hours should be sufficient.

8

Charging Of Handset Battery Pack

Charging Of Handset Battery Pack

The Handset of your 20-2432 cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base Unit.

You should charge the battery pack for 12 hours when you first receive your phone. You'll know the battery pack needs charging when:

• The low battery message is displayed :

• The handset seems completely dead, the LCD is completely clear and does not activate when you press the keys.

IMPORTANT:

1.Do not dispose of a battery pack in a fire, the cell may explode.

2.Do not open or mutilate the battery pack. Toxic substances may be released, causing harm to eyes or skin.

3.Exercise care in handling battery packs in order to prevent an accidental short of the charge contacts, potentially causing the battery pack to overheat.

4.Do not dispose of this battery pack into household garbage. Contact your local recycling organization for recommended disposal sites.

Getting Started

9

Getting Started

Dial Tone

Checking for Dial Tone

After the battery is charged press a LINE key on the Handset.PHONE ON will appear on the Handset display, and you will hear dial tone. If not, see

In Case of Difficulty.

Tone/Pulse Selection

See SELECT TONE/PULSE AT THE BASE UNITfor details.

CAUTION: Use only the power supply provided with your cordless phone.

IMPORTANT:

FOR MAXIMUM PERFORMANCE OF YOUR

CORDLESS TELEPHONE SYSTEM:

1.Choose a central location for your Base Unit.

2.Install your Base Unit and Extension Handsets away from electronic equipment, such as personalcomputers, television sets and microwave ovens.

3.In locations where there are multiple cordless telephones, separate base units as much as possible.

4.Install your telephone equipment away from heat sources and sunlight.

5.Avoid excessive moisture, dust or extreme cold.

BEFORE USING YOUR HANDSET CAREFULLY PEEL OFF THE PROTECTIVE FILM COVERING THE DISPLAY.

10

Spare Battery Charger/Power Backup Function

The 20-2432 uses the spare battery charger in the Base Unit to provide operational backup in the event of a power failure. With a fully charged battery pack in the spare battery charger, you will still be able to place and receive calls from the Handset for up to one hour. During Power Backup mode, you will not be able to use the Base Unit.

The spare battery pack can also be used to replace a drained handset battery, ensuring uninterrupted use.

NOTE :

When using the 20-2432 during Power Backup mode, audio quality may be compromised due to reduced power availability.

1. Open the spare battery charger by pressing the release button, located on the left-handside of the Base Unit. A drawer will open to reveal the spare battery compartment.

2. Place a battery pack in the drawer with the charge contacts facing up and to the right.

3. Push the drawer closed.

The spare battery takes 24 hours to fully charge a drained battery.

3

CAUTION:TO

INSTALL

REDUCERISKOFFIRE,

BATTERY

THIS

USEONLYVTECH

SIDEUP

80-5017-00-00

 

2

Getting Started

11

Basic Operation

Handset and Base Indicators

Handset and Base Icons

 

Icon

 

 

Description

 

 

 

 

Line In Use indicator

1

 

2

On steady when the Handset is in use.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intercom indicator

 

 

 

 

On steady when the Base and the Handset are in intercom

 

 

 

 

mode.

 

 

 

 

 

 

 

 

 

 

Battery indicator (Handset only)

 

 

 

 

Cycles (Low, Medium, and High) when Handset battery is

 

 

 

 

charging.

 

 

 

 

Flashes when a low battery condition is detected.

 

 

 

 

 

 

 

E

 

Enhanced Mode indicator

 

 

 

On steady when active Handset or Base is in Enhanced mode.

 

 

 

 

MMute indicator

On steady when the Handset or Base microphone is muted.

H

Hold indicator

On steady when the line is on hold.

 

AC Power Failure indicator

POn steady when the AC power fails, the spare battery in the Base Unit is providing power backup.

12

 

 

 

 

Handset and Base Indicators

 

 

 

 

 

 

 

Handset LEDs

 

 

 

 

 

 

 

 

 

 

 

 

LED

 

 

Description

 

 

 

 

 

 

 

 

 

 

Message

 

 

Flash to indicate that you have new messages in your

 

 

 

 

 

voicemail. Service must be subscribed to through your local

 

 

Waiting

 

 

 

 

 

 

 

 

telephone company.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Base LEDs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED

 

 

Description

 

 

 

Line 1Message

• Flashes to indicate that you have new messages in your

 

 

 

 

voicemail. Service must be subscribed to through your local

 

 

 

Waiting/Line

2

 

 

 

 

 

 

 

telephone company.

 

 

 

Message Waiting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Line 1

 

 

Lights when line is being used by the 20-2432 system.

 

 

 

 

 

• Flashes when another telephone on the same line (parallel

 

 

 

Line 2

 

 

 

 

 

 

 

 

extension) is in use or when line is on hold.

 

 

 

 

 

 

 

 

 

 

Handset

 

 

• Lights whenever the Handset is placed in the Base Unit

 

 

 

 

 

 

charging cradle.

 

 

 

Charging

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mute

 

 

• Lights when Base microphone is muted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Speakerphone

 

 

• Lights when Base Speakerphone is in use.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Spare Battery

 

 

• Lights when a Spare Battery pack is charging in the Base

 

 

 

 

 

 

Unit charger.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Headset

 

 

Lights when the Headset option is in use on the Base

 

 

 

 

 

 

Unit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic Operation

13

Basic Operation

Soft Menu Functions

The 20-2432 has an advanced design that uses a menu structure and soft keys to access all of thebuilt-infeatures.

Example of the idle mode display:

RDL (Redial)

Press RDL to display the last 5 telephone numbers dialed. The number on the top line is the most recent number dialed.

Use the

 

 

 

scroll keys to select the desired the number.

To dial the number, you can simply press a LINE or theHANDSFREE key.

You can erase a redial number by scrolling until it is highlighted, then press SELECT, and thenERASE.

You can save a redial number to phone book memory by scrolling until it is highlighted, then press SELECT, and then pressSAVE. Then add a name to your entry by following the instructions underTo Store a

Number/Name.

HANDSET MENU

With the Handset in the idle (OFF) mode, press the MENU key to access the following options:

CALL HISTORY (Caller ID)

HANDSET SETTINGS

Use the

 

 

 

scroll keys to select the desired option, then press OK.

Press the OFF/CLEAR key to step back through the menu structure. Press and hold theOFF/CLEAR key to return to the idle menu.

BASE UNIT MENU

With the Base Unit in the idle (OFF) mode, press the MENU key to access the following options:

CALL HISTORY (Caller ID)

SETUP BASE

Press the CLEAR key to step back through the menu structure. Press and hold theCLEAR key to immediately return to the idle menu.

14

Call History (Caller ID)

NOTES ABOUT CALLER ID & CALL WAITING CALLER ID

These are subscription services, provided by most regional telephone service providers. You must subscribe to these services to get the benefits of these features. If you do not subscribe to Caller ID services, you can still use your 20-2432 and the other features it offers.

Due to regional incompatibilities, Caller ID information may not be available for every call you receive. In addition, the calling party may intentionally block their name and phone number from being sent.

Caller ID - Call Waiting ID

Your 20-2432 is capable of displaying the name and/or number of the party calling before you answer the phone (Caller ID). It is also capable of displaying Caller ID information in conjunction with a Call Waiting alert signal (Call Waiting Caller ID). With Call Waiting Caller ID, the Caller ID data is displayed so you can decide whether to answer the incoming call, or continue with your current conversation.

As new Caller ID/Call Waiting ID are received, your Handset and Base displays will alert to the new, Caller ID records, for example:

OR

The number of new calls displayed on the Handset and Base may not be the same. If, for example, you answer a call on the Handset, it will not count the Caller ID information for that call asnew. However, the Base display will consider it anew call, and add it to theNEW CALLS total.

After you review all new Caller ID records, the NEW CALLS status will be turned off.

The following information explains how to access Caller ID records(Call

History):

From Handset or Base:

From the idle (OFF) mode, press MENU.

CALL HISTORY is highlighted. PressOK. The Caller ID information of the most recent inbound call will be displayed:

NOTE: When your Handset displaysREGISTER, please disregard, it has beenpre-registeredto your Base in the factory.

For example: if the call was from Line 1:

• To view other Caller ID records, use the scroll keys. You can scroll from

newest to oldest record by using the

scroll

key, or from oldest to newest by using

the

scroll key.

Basic Operation

15

Basic Operation

Call History (Caller ID)

To dial the displayed number, press the

desired LINE key (orHANDSFREE) on the Handset orSPEAKERPHONE on the Base.

If you need to dial the number differently

than how it is displayed, press MENU. DIAL OPTION * is highlighted. PressOK.

Scroll to the desired dialing option, then

press DIAL or the desiredLINE (orHANDSFREE) on the Handset orSPEAKERPHONE on the Base to dial .

DIAL OPTION SHORTCUT

With a Caller ID record displayed, press *. The 4 possible dialing options are displayed. Scroll to the desired dialing option, then pressDIAL, or the desiredLINE key (orHANDSFREE) on the Handset orSPEAKERPHONE on the Base to dial.

You can also delete andsave Caller ID records in the Directory:

DELETE

With a Caller ID record displayed, press MENU. Scroll toDELETE CID 4. PressOK.

The CID record is displayed, with the choices THIS (delete only this record) andALL (delete all CID records).

If you press THIS, the displayed CID records will be deleted, and you will hear a confirmation beep.

If you press ALL, the screen will ask youAre You Sure? If you're sure, pressYES, and all CID records will be deleted. If you decide not to delete all CID records, pressNO.

DELETE SHORTCUT

With a Caller ID record displayed, press 4.

The CID record is displayed, with the choices THIS (delete only this record) andALL (delete all CID records).

If you press THIS, the displayed CID records will be deleted, and you will hear a confirmation beep.

If you press ALL, the screen will ask youAre You Sure? If you're sure, pressYES, and all CID records will be deleted. If you decide not to delete all CID records, pressNO.

16

Handset and Base Settings

SAVE TO MEMORY

To save a displayed Caller ID record into the directory, press MENU.

Scroll to SAVE TO MEM 7.Press OK.-OR-

With the CID record displayed, press 7. The record has been stored in the directory.

If the record you wish to save does not have a name (OUT OF AREA, for example), the screen will ask you to PLEASE ENTER A NEW NAME. Use the keypad to enter the name, then pressSAVE. A guide to the letters and characters can be found in the section entitledMemory.

RINGERS

NOTE: The Handset and Base ringers are adjusted separately. In addition, each line is adjusted separately.

Handset:

Press MENU, scroll toHANDSET

SETTINGS, then press OK.

RINGERS will be highlighted; pressSET.

Highlight the desired

 

adjustment,

then press SET.

 

 

 

VOLUME : Use

 

 

 

to sample

 

 

the choices of loudness. There are five: OFF, LOW, MEDIUM, MEDIUMHIGH and HIGH. Press OK to confirm your selection.

MELODY : Useto sample the six melodies. PressSAVE to confirm your selection.

Base Unit:

Press MENU, scroll toSETUP BASE, then pressOK. Now follow the same procedure used for the Handset Ringers.

Basic Operation

17

Basic Operation

Handset and Base Settings

LOW BATT TONE (Handset only)

Select this option to turn the Low Battery warning tone On or Off. Press the OFF orON soft keys, to make your selection. PressOK to confirm your selection and return to the Handset Settings menu. When set toON, the Handset will emit a warning tone when a Low Battery condition is detected. This feature has been preset toON at the factory.

RANGE TONE (Handset only)

Select this option to turn the Out of Range warning tone On or Off. Press the OFF orON soft keys, to make your selection. PressOK to confirm your selection and return to the Handset Settings menu. When set toON, the Handset will emit a warning tone whenever the Handset is taken out of range of the Base. This feature has been preset toON at the factory.

KEYPAD TONE

Handset:

Select this option to turn the Keypad tones On or Off. Press the OFF orON soft keys, to make your selection. PressOK to confirm your selection and return to the Handset Settings menu. When set toON, the Handset will emit a beep whenever a key is pressed. This feature has been preset toON at the factory.

Base Unit:

Press MENU, scroll toSETUP BASE, then pressSET. Scroll toKEYPAD TONE; pressOK. ChooseON orOFF, then pressOK to confirm your choice.

CONTRAST

Handset:

Select this option to adjust the contrast level of the Handset display. Use the scroll keys to make your selection. The handset display will automatically adjust as you make your selection. PressOK to confirm your selection and return to the Handset Settings menu.

Base Unit:

Press MENU, scroll toSETUP BASE, then pressSET. Scroll to

CONTRAST; pressOK. Press

and

to adjust the screen contrast,

then press OK to confirm your

choice.

 

SELECT TONE / PULSE AT THE BASE UNIT

·With the Base Unit in the idle (OFF) mode, press MENU.

·Scroll to SETUP BASE, then pressOK.

·Scroll to SET PULSE/TONE, then pressSET.

·Scroll to the desired LINE; press SET.

·Use the UP andDOWN arrow keys to highlight the desired dialing mode -TONE orPULSE. PressOK to confirm your choice.

NOTE: Your 20-2432 is preset forTONE dialing, the desired mode for most areas.

18

Handset and Base Settings

ENHANCED MODE

Your 20-2432 has an enhanced feature, designed to improve sound quality and range. If you are using your20-2432 in an area with interference, the Enhanced Mode feature can help to improve both the sound quality and operating range. Actual range will depend on your environment. You can manually turn Enhanced ModeON andOFF, or selectAUTO mode.

To select the Enhanced Mode setting:

With the Handset in the idle (on hook) mode, press MENU. Scroll toHANDSET SETTINGS, then pressOK.

Scroll down to ENHANCED MODE, pressSET.

Select ON to enable Enhanced Mode. When the Handset is in use, an ‘E ’ icon will appear in the upper left corner of the display, indicating that this feature is active.

Select OFF to disable Enhanced Mode.

Select AUTO to allow your20-2432 Handset to activate this feature automatically, when conditions warrant it. Your2-Line20-2432 is preset at the factory forAUTO mode.

Scroll to the desired setting, then press OK.

You can also activate Enhanced Mode from the Base Unit. In which case, all registered Handsets will have the same Enhanced Mode setting. With the Base in the idle (OFF) mode, press MENU, scroll down toSETUP BASE, pressOK, scroll down toENHANCED MODE, pressSET, scroll to the desired setting, then pressOK to confirm your choice.

NOTE: When Enhanced Mode is activated, your20-2432 will consume more battery power. This means the standby and talk time of your Handset(s) will be shorter.

RENAME

Naming Your Handset

You can personalize your Handset, giving it a name (Dad’s Phone, or Mary’s Office, for example) instead of HANDSET 1.

With the Handset in the idle (on hook) mode:

·Press MENU.

·Scroll to HANDSET SETTINGS, then pressOK.

Basic Operation

19

Basic Operation

Handset and Base Settings

·Scroll to RENAME, then pressSET.

·Using the dialing keys, enter the desired name. A guide to the letters and characters can be found in the section entitled Memory. The softkeywill move the cursor to the right. PressMORE to give

you the DEL (delete) andSPACE options. PressBACK to return to the previous screen.

·Press SAVE to confirm your Handset name.

You can also name the Base Unit. At the Base, in the idle (OFF) mode, press MENU, scroll down toSETUP BASE, then pressOK. Scroll down toRENAME, pressSET, then follow the same steps as above for entering the desired name.

20