Toshiba FS-3700 R4, OM-3700 User Manual

0 (0)

FS-3700 R4

Owners Manual

TEC Electronic Cash Register

FS-3700 R4 Series

Document No. OM-3700

Original: September, 2005

(Revised: March, 2009)

FS-3700

One Year Limited Warranty

Toshiba TEC America Retail Information Systems, Inc. warrants this product to be free from defects in materials and workmanship for a period of one (1) year from the date of original purchase from an authorized Toshiba TEC America Retail Information Systems, Inc. dealer. This warranty is limited to the original purchaser, and to Toshiba TEC America

Retail Information Systems, Inc. products that are sold and used within the continental United States and Hawaii. A copy of a valid dated sales receipt must be submitted with the product for warranty service.

This limited warranty applies only to Toshiba TEC America Retail Information Systems, Inc. products which do not function properly under normal use, within the manufacturer’s specifications. It does not apply to products that, in

the sole opinion of Toshiba TEC America Retail Information Systems, Inc., have been damaged as a result of accident, misuse, neglect, or improper packing or shipping. This warranty is void if the Toshiba TEC America Retail Information Systems, Inc. label or logo, or the rating label or serial number have been removed or defaced, or the product has been modified or serviced by other than Toshiba TEC America Retail Information Systems, Inc. or an authorized Toshiba TEC America Retail Information Systems, Inc. Service Center.

During the one (1) year warranty period, Toshiba TEC America Retail Information Systems, Inc. will repair or replace, at its option, any defective product with no charge for parts or labor.

Toshiba TEC America Retail Information Systems, Inc. liability hereunder shall be limited to repair or replacement of the defective part or parts and such correction shall constitute a fulfillment of its warranty hereunder.

Toshiba TEC America Retail Information Systems, Inc. makes no warranties, express or implied, including merchantability or fitness for a particular purpose, except as expressly stated herein.

Under no circumstances shall Toshiba TEC America Retail Information Systems, Inc. be liable to the purchaser or any user for any damages, including incidental or consequential damages, expenses, lost profits, lost savings, or other damages arising out of the use of or the inability to use this product.

To obtain warranty service, contact your Toshiba TEC America Retail Information Systems, Inc. dealer. You may also write or phone:

Toshiba TEC America Retail Information Systems, Inc.

4401-A Bankers Circle

Atlanta, GA 30360

Phone No.: (404) 449-3040 Fax: (404) 453-0909

If the problem cannot be remedied by telephone, Toshiba TEC America Retail Information Systems, Inc. will determine how

service will be provided. Do not ship the equipment to Toshiba TEC America Retail Information Systems, Inc. without a return authorization number. The purchaser must prepay any shipping costs and insurance, and assume the risk of loss during shipping.

Toshiba TEC America Retail Information Systems, Inc. provides this publication as is without warranty of any kind, either expressed or implied. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Toshiba TEC America Retail Information Systems,

Inc. may make improvements and/or changes in the product(s) and/or program(s) described in this publication at any time.

FCC Notice

This equipment has been tested and has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user’s own expense.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

This Class A digital apparatus complies with Canadian ICES-003

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada .

Perchlorate Material – special handling may apply. See http:\\WWW.dtsc.ca.gov/hazardouswaster/percholorate/

** Note, this is applicable to California, U.S.A. only. **

Table of Contents

FS-3700 R4 Overview

1-1

1.1 Introduction..................................................................................

1-3

1.2Processing Payment Transactions ..Error! Bookmark not defined.

1.3

Sample Screens ..........................................................................

1-4

1.4

POS Key Functions - Summary...................................................

1-7

Access the System

2-1

2.1

Manager Overrides......................................................................

2-3

2.2

Clocking In/Out ............................................................................

2-4

 

2.2.1

Clock In .......................................................................

2-4

 

2.2.2

Clock Out ....................................................................

2-4

 

2.2.3

Break Out ....................................................................

2-5

 

2.2.4

Schedule Enforcement................................................

2-5

2.3

Login/Logout................................................................................

2-6

 

2.3.1

Login ...........................................................................

2-7

 

2.3.2 User Assigned Operator Keys.....................................

2-7

 

2.3.3

One Touch Login.........................................................

2-7

 

2.3.4

Logout .........................................................................

2-7

Guest Check Functions

3-1

3.1

New Guest Checks......................................................................

3-3

 

 

3.1.1

Guest Check Numbers................................................

3-3

 

 

3.1.2 Start a New Check ......................................................

3-3

 

 

3.1.3

Check Flow .................................................................

3-3

3.2

New Check Prompts....................................................................

3-4

 

 

3.2.1

Table Number .............................................................

3-4

 

 

3.2.2

Guest Count ................................................................

3-5

 

 

3.2.3

Select Customer..........................................................

3-6

 

 

3.2.4

Order Type ..................................................................

3-6

 

 

3.2.5

Order Number .............................................................

3-6

 

 

3.2.6

Override Meal Period ..................................................

3-8

 

 

3.2.7

Add Guest Information ................................................

3-9

 

 

 

 

 

3.3

Entering Menu Items..................................................................

3-10

 

3.3.1

Preset Menu Item......................................................

3-10

 

3.3.2

More than One Preset Item .......................................

3-10

 

3.3.3

Menu by PLU #..........................................................

3-10

 

3.3.4

Open Priced Menu Item ............................................

3-11

 

3.3.5

Scalable Menu Item...................................................

3-11

 

3.3.6

Enter Modifiers with Forced Display..........................

3-12

 

3.3.7

Enter Modifiers with Special Instructions...................

3-12

 

3.3.8

Enter Modifiers with Spell-It Instructions ...................

3-13

 

3.3.9

Enter Items by Seat Numbers ...................................

3-13

 

3.3.10 Enter by Menu Item Size...........................................

3-15

3.4 Check Corrections before Sending............................................

3-16

 

3.4.1 Remove Items from Checks ......................................

3-16

 

3.4.2

Add a Modifier ...........................................................

3-17

 

3.4.3

Delete a Modifier .......................................................

3-17

 

3.4.4

Replace a Modifier ....................................................

3-18

 

3.4.5

End Service Round ...................................................

3-19

3.5

Recall a Check...........................................................................

3-20

 

3.5.1

By Check Number .....................................................

3-20

 

3.5.2

By Table Number ......................................................

3-21

 

3.5.3 Recall by Order Type ................................................

3-21

 

3.5.4 Recall Table with Separate Checks ..........................

3-22

 

3.5.5 Recall with a Bar Code Scanner ...............................

3-22

 

3.5.6 Recall with Dual Drive Thru.......................................

3-22

3.6

Split a Check..............................................................................

3-23

 

3.6.1

Split by Item ..............................................................

3-23

 

3.6.2 Split by Seat Number ................................................

3-24

 

3.6.3

Split by Amount .........................................................

3-25

3.7 Transfer a Guest Check.............................................................

3-26

 

3.7.1 Transfer to a Server ..................................................

3-26

 

3.7.2 Transfer from a Server ..............................................

3-27

 

3.7.3

Transfer all Checks ...................................................

3-27

3.8

Combine Checks .......................................................................

3-28

 

3.8.1

Combine Stored Checks ...........................................

3-28

 

3.8.2 Add New Check to Stored Check..............................

3-28

 

3.8.3 Add to Stored Check by Order Type .........................

3-29

 

3.8.4 Add New Check to Stored Check with Table # .........

3-29

 

3.8.5 Combine Stored Checks to One Table......................

3-30

 

 

 

 

3.9

Check Adjustments....................................................................

3-31

 

3.9.1

Void Items on Stored Checks....................................

3-31

 

3.9.2

Add a Discount or Surcharge ....................................

3-32

 

3.9.3

Exempt Tax from a Check.........................................

3-35

 

3.9.4

Add a Tip...................................................................

3-36

3.10

Tender the Check ......................................................................

3-38

 

3.10.1 Tender a Check with Preset Key...............................

3-39

 

3.10.2

Tender with Tip Entry ................................................

3-39

 

3.10.3

Over Tender to Tip ....................................................

3-39

 

3.10.4

Split Tender...............................................................

3-39

 

3.10.5

Partial Tender............................................................

3-40

 

3.10.6

Tender to House Charge...........................................

3-40

 

3.10.7

Tender with [MEDIA NLU].........................................

3-41

 

3.10.8

Over Tender to Tip with [MEDIA NLU] ......................

3-41

 

3.10.9 Split Tender with [MEDIA NLU).................................

3-41

3.11 Enter a Refund Check ...............................................................

3-42

3.12

Review a Closed Check ............................................................

3-42

Functions Outside of a Sale

4-1

4.1

Finished Product Waste ..............................................................

4-3

4.2

Loan and Pickup..........................................................................

4-4

 

4.2.1

Loan ............................................................................

4-4

 

4.2.2

Pickup .........................................................................

4-5

4.3

Paid In / Paid Out ........................................................................

4-6

 

4.3.1

Paid Out ......................................................................

4-6

 

4.3.2

Paid In .........................................................................

4-6

4.4

Price Changes .............................................................................

4-7

4.5

Tip Payout ...................................................................................

4-8

4.6

Timekeeping ................................................................................

4-9

 

4.6.1

Edit Timecards ............................................................

4-9

 

4.6.2

Edit Payroll Totals .....................................................

4-11

4.7

Labor Schedule .........................................................................

4-12

Reports

5-1

 

5.1 Reports Overview

........................................................................ 5-3

 

 

 

 

5.1.1

Report Class Descriptions ...........................................

5-4

 

5.1.2

List of Reports .............................................................

5-6

 

5.1.3

Report Balancing Notes ..............................................

5-8

 

5.1.4 Print or View Reports ..................................................

5-8

 

5.1.5

Report Sample Formats ..............................................

5-9

5.2

Open Check Report ...................................................................

5-10

5.3

Closed Check Report.................................................................

5-11

5.4

Hour Productivity Report............................................................

5-12

5.5

Half Hour Productivity Report ....................................................

5-13

5.6

Quarter Hour Productivity Report ..............................................

5-14

5.7

Sales Mix Report .......................................................................

5-15

5.8

Department Sales ......................................................................

5-17

5.9

Major Groups – Menu Item Sales ..............................................

5-19

5.10

System Voids Report .................................................................

5-21

5.11

Refund Report ...........................................................................

5-22

5.12

Financial Report.........................................................................

5-23

5.13

Customer Summary Report .......................................................

5-28

5.14

Media Report .............................................................................

5-29

5.15

Loan/Pickup Report ...................................................................

5-30

5.16

Sales Tax Report .......................................................................

5-31

5.17

Charge Account Balance Report ...............................................

5-32

5.18

Discount Recipient Report .........................................................

5-33

5.19

X Report

.....................................................................................

5-34

5.20

Z Report.....................................................................................

 

5-34

 

5.20.1 .........................Programming Options for Z Reports

5-35

Chapter

1

FS-3700 R4

Overview

Introduction

Chapter 1 - FS-3700 R4 Overview

 

 

1-2

FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview

Introduction

 

 

1.1Introduction

The FS-3700 R4 is a touch screen POS system for use in the hospitality industry. The FS-3700 R4 can be used in a system of up to 32 Terminals operating off a network. A Backoffice PC running the Windows XP Professional operating system can be integrated in a system to run software for additional maintenance and reporting.

This manual describes guest check processing and adjustments. Details of programming and configuring the FS-3700 R4 system are in the FS-3700 R4 Programming Manual.

The FS-3700 R4 system offers a wide array of features that make it easily adaptable to all types of food service applications – including fine dine table service, dual drivethru quick service, full-service bars, cafeterias, delis and school lunchrooms.

The FS-3700 R4 system can be easily tailored for individual restaurant menus, personnel and operating procedures. Menus and prices can be changed to accommodate daily changes in meal period prices.

The FS-3700 R4 touch terminal offers custom programming for any application through its unique system of soft-programmed POS touch screens.

A list summarizing POS Key Functions follows in this chapter. Detailed explanations of the more common functions are included in subsequent chapters of this manual.

FS-3700 R4 Owner’s Manual

1-3

Toshiba FS-3700 R4, OM-3700 User Manual

Sample Screens

Chapter 1 - FS-3700 R4 Overview

 

 

1.2Sample Screens

Sample Order Entry Screen

1-4

FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview

Sample Screens

 

 

Sample Check Window

Check header text, fonts and value fonts are programmable.

Check Detail:

Assign different colors for new items and stored items.

Change column widths if wanted.

Change background and grid colors.

Change the height of the window.

Descriptor text, font and value fonts are programmable.

FS-3700 R4 Owner’s Manual

1-5

Sample Screens

Chapter 1 - FS-3700 R4 Overview

 

 

Sample Pay Screen

1-6

FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview

POS Key Functions - Summary

 

 

1.3POS Key Functions - Summary

Key Function

 

POS Function Description

 

 

 

Add to Check

This function is used to add the current check

 

 

to a stored check.

 

This key function allows the current check to

 

 

be new (in the first service round).

 

 

 

Add to Check

These eight function keys are used to add

Order Type #1 - #8

 

the current check to a stored check of a

 

 

specified Order Type.

 

These key functions allow the current check

 

 

to be new (in the first service round).

 

 

 

Add to Table

Used to add the current check to a stored

 

 

check that has a table number assigned.

 

This function allows the current check to be

 

 

new (in the first service round).

 

 

 

Banner

This key type has no function when placed

 

 

on a screen but is used as a title to describe

 

 

a group of other keys.

 

 

 

Bar Code

This key type is used to enter a numeric bar

 

 

code for a product.

 

It can be used when a product fails to scan

 

 

properly.

 

 

 

Break Out

Records a clock-out for the employee but

 

 

does not prompt for tips or require that

 

 

checks be closed.

 

Minimum time allowed for a break is set in

 

 

System Setup, Labor, #2 Minimum Break

 

 

Time. If an employee clocks in earlier,

 

 

manager approval may be required

 

 

 

FS-3700 R4 Owner’s Manual

1-7

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function

 

POS Function Description

 

 

 

Cancel

Cancels the current round for a transaction.

 

When a transaction is cancelled, any

 

 

changes done during the round will be

 

 

reversed.

 

Any new Menu Items that have been added

 

 

to the check in this service round will be

 

 

removed and any items that have been

 

 

voided from the check in this round will be

 

 

added back.

 

 

 

Cash Adjust

N/A

Refund

 

 

 

 

 

Cash Adjust Void

N/A

 

 

 

Cash Advance

Used to process a cash advance from a

 

 

credit card.

 

 

 

Cash Tip

Adds a tip to the check that is recorded in the

 

 

Cash Tips field of the employee’s report.

 

 

 

Change Modifier

This function is used to change modifiers of a

 

 

Menu Item in the current round without

 

 

having to void and reenter the Item.

 

When the item is selected on the check, the

 

 

forced display screen from which it was

 

 

ordered displays so a different choice can be

 

 

made.

 

 

 

Change Prices

This key is used to change a Menu Item’s

 

 

price.

 

 

 

Change Seat

This key type is used to move an item or

 

 

items on a check to a different seat.

 

 

 

Charge Tip

Adds a tip to the check that is recorded in the

 

 

Charge Tips field of the employee’s report.

 

 

 

Clear Input

This key type functions as a backspace key;

 

 

it is used to clear input of a numeric entry.

 

 

Example: To clear an incorrect menu item

 

 

quantity before pressing the menu item key.

 

 

 

1-8

FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function

 

POS Function Description

 

 

 

Clock In

Clocks employees into the system for time

 

 

and attendance recording.

 

 

 

Clock Out

Clocks employees out of the system for time

 

 

and attendance recording.

 

 

 

Close Batch

Used to settle a batch of credit card

 

 

authorizations. (This function depends on

 

 

the credit auth system and processor used.)

 

 

 

Combine Checks

Used to combine two or more stored checks

 

 

to the current check.

 

Both the current check and the added check

 

 

must have already been stored (from a

 

 

previous service round).

 

 

 

Credit Adjust Tip

This function enables changing the tip

 

 

amount on a closed with a credit card. (This

 

 

function depends on the credit auth system

 

 

and processor used.)

 

 

 

Credit Authorize

Used to get a pre-authorization of a credit

 

 

card for a two-part transaction. (This function

 

 

depends on the credit auth system and

 

 

processor used.)

 

 

 

Credit Finalize

This key can be used to pay out a check with

 

 

a credit card authorization for a two-part

 

 

transaction. (This function depends on the

 

 

credit auth system and processor used.)

 

A tip can be applied according to the Post to

 

 

Tip option located in the Media Record.

 

 

 

Credit Finalize Tip

This key can be used to pay out a check with

 

 

a credit card authorization for a two-part

 

 

transaction. (This function depends on the

 

 

credit auth system and processor used.)

 

Use this function to manually enter a Tip

 

 

amount during the Credit Finalize phase.

 

 

 

FS-3700 R4 Owner’s Manual

1-9

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function

 

POS Function Description

 

 

 

Credit Sale

This function is used for a single-pass credit

 

 

card transaction. An authorization is received

 

 

and the check is paid out in one pass. (This

 

 

function depends on the credit auth system

 

 

and processor used.)

 

 

 

Credit Voice Auth

This key is used to manually enter an

 

 

authorization code to a check that was

 

 

received from telephoning the processor.

 

 

(This function depends on the credit auth

 

 

system and processor used.)

 

 

 

Customer Info

This function will cause the system to prompt

 

 

the FS-3700 R4 user to input Customer

 

 

Information for the current Guest Check.

 

 

 

Discount NLU

Used to enter a discount on a check when

(Number Look Up)

 

the specific discount is not preset on a

 

 

screen. Press [DISCOUNT NLU] and select

 

 

the discount. If the discount does not have

 

 

an amount or a percentage pre-programmed,

 

 

a prompt will display to enter the amount.

 

 

 

Discounts

This key type is used to add a discount or

 

 

surcharge to the check.

 

 

 

Downline to OCB

This key is used to send the Menu Item table

 

 

to an order confirmation board.

 

 

 

Driver Management

This key is used to assign delivery checks to

 

 

drivers and manage driver activity.

 

Refer to FS-3700 R4 Delivery Module

 

 

Owner’s Guide for more detailed information.

 

 

 

Edit Labor

Opens the Labor Schedule table for editing.

Schdules

 

 

 

 

 

Edit Payroll Tot

Allows adjustments to employee’s tips and

 

 

gross sales.

 

 

 

Edit Timecards

This function is used to change employee

 

 

punch times.

 

 

 

1-10

FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function

 

POS Function Description

 

 

 

Employee Deposits

Used to enter deposit-type media totals for a

 

 

specific employee.

 

 

 

Enable Auto Grat

Used to turn on the Auto Grat Gst setting of

 

 

the Order Type for the current check only.

 

 

 

Enter Limited QTY

Used to enter how many of a Menu Item is

 

 

available for sell. The number displays on

 

 

the Item’s button and “counts down” when

 

 

the item is ordered. When the number

 

 

reaches zero, the key is disabled so none

 

 

can be ordered. This function can be used on

 

 

Menu Items with the Limited QTY flag set to

 

 

YES.

 

 

 

Exempt Auto Grat

Used to turn off the Auto Grat Gst setting of

 

 

the Order Type for the current check only.

 

 

 

Exit

Use this function to exit the FS-3700 R4

 

 

application.

 

 

 

Export

This key assigns a specific report to a key for

 

 

exporting.

 

 

 

Finished Prod

This key type is used at the beginning of a

Waste

 

transaction to identify it as a waste ticket.

#1 - #8

All items entered in the transaction will

 

 

update the waste totals.

 

 

 

Fire Order

Used with [HOLD] to send Menu Items to the

 

 

kitchen printer(s).

 

 

 

Foreign Currency

This key type is used to calculate the amount

 

 

due on the check in a foreign currency.

 

 

 

Function NLU

Can be used to access functions that are not

(Number Look Up)

 

preset on a touch screen. Index the # for the

 

 

function then press [FUNCTION NLU].

 

See the FS-3700 R4 Programming Manual

 

 

for a list of operations that can be done with

 

 

this key and codes used with each one.

 

 

 

Gift Card Balance

Used with 3rd party gift card interfaces to

 

 

inquire on the balance of a gift card.

 

 

 

FS-3700 R4 Owner’s Manual

1-11

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function

 

POS Function Description

 

 

 

Gift Card Cash Out

Allows cash change from a Gift Card.

 

 

 

Gift Card Reload

Used with 3rd party gift card interfaces to add

 

 

to the balance of a gift card.

 

 

 

Group RKP Order

Use this function to group a series of Guest

 

 

Checks into a single remote print.

 

 

 

Guests

This key type is used to enter or change the

 

 

number of guests on a check.

 

 

 

Hold Order

Used to enter Menu Items but not send them

 

 

to the kitchen in the current round. The items

 

 

can be sent when the check is recalled using

 

 

[FIRE ORDER].

 

 

 

Inventory Ending

This function is used to enter ending counts

Z1

 

of Daily Inventory items before the Daily

 

 

System Z report is ran.

 

 

 

Inventory Ending

This function is used to enter ending counts

Z2

 

of Period 2 Inventory items before the Week-

 

 

To-Date System Z report is ran.

 

 

 

Inventory Ending

This function is used to enter ending counts

Z3

 

of Period 3 Inventory items before the

 

 

Period-To-Date System Z report is ran.

 

 

 

Inventory Receiving

Used to record invoicing quantities and

 

 

values of raw products received from

 

 

vendors.

 

 

 

Inventory Returns

Used to enter invoicing quantities and values

 

 

of raw products returned to vendors.

 

 

 

Inventory Waste

Used to enter Inventory waste of raw

 

 

products, before they are prepared into a

 

 

Menu Item.

 

 

 

Labor Rest Setup

This key is used to setup labor restrictions for

 

 

the labor schedule.

 

Refer to FS-3700 R4 Labor Schedule

 

 

Owner’s Guide for more detailed information.

 

 

 

1-12

FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function

 

POS Function Description

 

 

 

Last Item Void

Voids the last item entered on a check. The

 

 

item being voided must be a new item in the

 

 

service round.

 

 

 

Loan

This key type is used to track when funds are

 

 

removed from the cash drawer and given to

 

 

an employee as a bank amount.

 

 

 

Login

This key type is used to sign an employee

 

 

into the system for POS operations.

 

 

 

Logout

This key is used to log the current employee

 

 

out of a station.

 

 

 

Macro

Used to run a macro which was previously

 

 

recorded using the Macro Setup table.

 

 

 

Meal Period

This key is used to override the current Meal

 

 

Period assigned to a station for one order

 

 

only.

 

 

 

Media

This key assigns a specific pay type to a

 

 

button. Media keys are used to tender guest

 

 

checks.

 

 

 

Media NLU

Used to select a media type to tender a

(Number Look Up)

 

check when the specific media is not preset

 

 

on a touch screen. Press [MEDIA NLU]

 

 

then select the pay type from the displayed

 

 

list.

 

 

 

Menu Item

This key is used to preset menu items on a

 

 

touch screen. Press the key to enter the item

 

 

to a check.

 

 

 

Menu Item Size

Entered before a menu item on a guest

 

 

check to set the item’s size level.

 

 

 

No Sale

Used to open the cash drawer outside of a

 

 

sale transaction.

 

 

 

Numeric

Used to enter a numeric value from 0 to 9.

 

 

 

FS-3700 R4 Owner’s Manual

1-13

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function

 

POS Function Description

 

 

 

Operator Login

This key assigns a specific employee to a

 

 

login key. To login, the employee simple

 

 

presses the button.

 

 

 

Order Type

Used to override the Order Type setting of

 

 

the employee’s Job Code for one order only.

 

 

 

Paid In

This key type is used to add cash to the

 

 

drawer from sources of income other than a

 

 

sale.

 

 

 

Paid Outs

These five function keys are used to remove

#1 - #5

 

cash from the drawer for purposes other than

 

 

to give change for a sale.

 

 

 

Pay On Acct

This key posts a payment to a house

 

 

account.

 

From within a check, press

 

 

[PAY ON ACCT]. Select the account. Pay

 

 

out the check.

 

 

 

Pickup

This key is used to track when funds from a

 

 

server are removed from a drawer.

 

 

 

PLU

Used to add a Menu Item to a check by

 

 

entering the PLU # rather than pressing a

 

 

preset key.

 

 

 

Previous Screen

Returns the display to the previous screen.

 

 

 

Print Check

This key type is used to print a copy of the

 

 

guest check to the guest check printer, and

 

 

ends the current service round.

 

 

 

Print Journal

This function is used to print the terminal

 

 

electronic journal. It will print on any

 

 

programmed report printer.

 

 

 

Print Voucher

Reprints the Credit Card Voucher used with a

 

 

credit card charge.

 

 

 

Print/Reset Journal

This function is used to print and reset (clear)

 

 

the terminal’s electronic journal.

 

 

 

1-14

FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function

 

 

POS Function Description

 

 

 

 

Program Mode1

This key is used to access the Manager

 

 

Mode area of the system. Manager Mode

 

 

contains the tables into which the store’s

 

 

database is entered.

 

 

 

Program Mode2

This key displays a menu of functions that

 

 

are flagged to display on this screen. The

 

 

flag is set in the Function Setup table.

 

The Program Mode2 screen provides for a

 

 

customized Manager Function menu.

 

 

 

Recall Check

This key is used to recall checks being

 

 

tracked by the check number.

 

Example:

 

 

 

Login

 

 

 

Press [RECALL CHECK]

 

 

A list of this employee’s open checks

 

 

 

displays.

 

 

Touch the button of the check wanted.

 

This key can be used to recall closed checks

 

 

by indexing the check number followed by

 

 

Recall Check.

 

When recalling a check at the terminal that

 

 

created it a short Check Number can be used.

 

Example:

 

 

Index 10009 and press [RECALL CHECK]

 

 

 

Or short Check Number

 

Index 9 and press [RECALL CHECK]

 

 

 

Recall Check

These eight function keys are used to recall

Order Type #1- #8

 

checks of only the specified Order Type.

 

 

 

Recall Table

This key is used to recall checks being

 

 

tracked by the table number.

 

Example:

 

 

 

Login

 

 

 

Press [Recall Table]

 

 

A list of this employee’s open tables

 

 

 

displays.

 

Touch the button of the table wanted.

 

 

 

 

FS-3700 R4 Owner’s Manual

1-15

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function

 

 

POS Function Description

 

 

 

 

Refund

This key type is used to create a negative

 

 

check. All items entered on the check will be

 

 

part of the refund.

 

 

 

Reorder AYCE Item

This key is used to enter subsequent orders

 

 

of an all-you-can-eat menu item on to the

 

 

check. In the Menu Table, the AYCE item

 

 

has a flag for a 2nd item (with zero price) to

 

 

use for reordering.

 

Procedure

 

 

 

Recall the check

 

 

 

Press [Reorder AYCA]

 

 

Press the button of the item to be

 

 

 

reordered.

 

 

 

Reorder Item

This key type is used to add another of an

 

 

item or items that have already been entered

 

 

on the check. Example, to order another

 

 

round of drinks.

 

Procedure:

 

 

 

Recall the check.

 

 

Touch items to be reordered.

 

 

 

Press [Reorder]

 

 

 

Report Launcher

This key accesses the Reports Menu.

 

 

 

Reports

This key type is used to preset a specific

 

 

report to the button.

 

 

 

Reset Journal

This function is used to reset the terminal’s

 

 

electronic journal.

 

 

 

Review Check

This key type is used to display checks that

 

 

have been closed out.

 

 

 

Review Table

This key type is used to display tables that

 

 

have been closed out.

 

 

 

Screen Select

This key is used to move the display to

 

 

another screen.

 

 

 

 

1-16

FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function

 

POS Function Description

 

 

 

+Seat

Used to increment the current seat number.

 

 

When a new transaction is started, or a

 

 

check is recalled, the default seat number

 

 

is 1.

 

 

Any Menu Items entered will be linked to

 

 

the current seat number selected.

 

This key type is only used if the Use Seat #'s

 

 

flag is set in the System Setup table.

 

 

 

-Seat

Used to decrement the current seat number.

 

 

When a new transaction is started, or a

 

 

check is recalled, the default seat number

 

 

is 1.

 

 

Any Menu Items entered will be linked to

 

 

the current seat number selected.

 

This key type is only used if the Use Seat #'s

 

 

flag is set in the System Setup table.

 

 

 

Seat Selector

This key is used to preset seat numbers for

 

 

use when entering items on checks by seat

 

 

numbers.

 

 

 

Sell Media

This key type is used to sell a form of media,

 

 

usually gift certificates, at the point of sale.

 

 

 

Split by Amount

Used to split a single check into multiple

 

 

checks by entering dollar amounts for each

 

 

check.

 

 

 

Split by Item

Used to split a single check into multiple

 

 

checks by tagging items to be split.

 

 

 

Split by Seat

Used to split a single check into multiple

 

 

checks by choosing a seat number.

 

 

 

Split Item

Used to split a single item up to 9 ways.

 

 

 

Start Order

The key is used to start a new check. It is

 

 

required when the Auto Start Order flag in

 

 

the Job Code table is set to NO.

 

 

 

FS-3700 R4 Owner’s Manual

1-17

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function

 

POS Function Description

 

 

 

Stay Down

Used to set or change the default Menu Item

 

 

size level and/or Meal Period.

 

Press [STAY DOWN] and the

 

 

[MENU ITEM SIZE #

 

 

The selection becomes size level for the

 

 

reminder of the current check

 

Press [STAY DOWN] and the

 

 

[MEAL PERIOD #]

 

 

Screen prompts to broadcast the selection to

 

 

other stations. The selection becomes the

 

 

default Menu Size or Meal Period for new

 

 

checks until a System Z report is taken or

 

 

another selection is made or power is cycled.

 

 

 

Subtotal

Used prior to paying out a check to

 

 

consolidate like items on the screen.

 

 

Items will consolidate on kitchen printers if

 

 

System Setup option Consolidate Ticket is

 

 

set.

 

Can be set as a requirement prior to paying

 

 

out a check with Order Type option Req

 

 

Subtotal.

 

If using Promos, when the Order Type option

 

 

Check Promos is set, the Subtotal key will

 

 

scan the check for promo menu items.

 

If using Enable Auto Grat or Exempt Auto

 

 

Grat, the Subtotal key will reset the gratuity

 

 

amount and display the new check total.

 

 

 

System Deposits

Used to enter deposit-type media totals for

 

 

the total system.

 

 

 

Table

This key is used to assign a table number to

 

 

a check, or to change a table number of a

 

 

check.

 

 

To use [TABLE], the Require Table # flag

 

 

in the Order Type Setup must be set for

 

 

the current Order Type.

 

 

 

1-18

FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function

 

POS Function Description

 

 

 

Table Selector

This key is used to preset table numbers for

 

 

use when tracking checks by tables.

 

A numeric table number is assigned to each

 

 

key. Pressing the key assigns that table

 

 

number to the check.

 

Pressing and holding an occupied table will

 

 

cause an information box with Check Details

 

 

to display.

 

 

 

Tare Override

This key is used to enter a tare table for a

 

 

menu item.

 

 

 

Tax Exempt

This key type is used to remove all sales tax

 

 

from the check. All taxable totals are moved

 

 

to non-taxable totals.

 

 

 

Tax Exempt

These eight function keys are used to

#1 - #8

 

remove sales tax applied to the specified Tax

 

 

Table.

 

Each Menu Item Department is linked to one

 

 

of the eight Tax Tables. When a specific Tax

 

 

Table is exempt, only the sales tax for items

 

 

in that Tax Table is removed.

 

The taxable totals for the Tax Table are

 

 

moved to non-taxable totals.

 

 

 

Terminal Deposits

Used to enter deposit-type media totals for a

 

 

specific terminal.

 

 

 

Tip Payout

This key is used to transfer tips from one

 

 

Employee report as a TIPS PAID OUT to

 

 

another Employee report as a TIPS PAID IN.

 

Index the amount of the Tips being paid out

 

 

and press [TIP PAYOUT]. At the prompt,

 

 

index the Employee ID of the employee

 

 

receiving the payout.

 

 

 

FS-3700 R4 Owner’s Manual

1-19

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function

 

POS Function Description

 

 

 

Total

This key is used for several purposes:

 

End a service round, storing the check and

 

 

leaving it unpaid.

 

 

This is called "Service Totaling" the check.

 

 

The Order Type must have option Store

 

 

Open Check set to allow unpaid checks to

 

 

be stored in the system.

 

Finalize an input field, like an Enter key on

 

 

a keyboard.

 

 

For example, enter a number for an

 

 

amount, and then press the [TOTAL] key

 

 

to indicate completion of the entry.

 

Accept allowable modifiers for a Menu

 

 

Item.

 

 

An allowable modifier is one that has the

 

 

required quantity set to zero.

 

 

When all modifiers from the Department

 

 

screen are entered, press [TOTAL] to

 

 

indicate the entry is complete.

 

 

 

Trnsfer All Checks

Used to transfer ALL checks from one

 

 

employee to another.

 

This key is used by the server who is taking

 

 

over the checks.

 

 

 

Trnsfer Chk From

This key type is used to transfer a check from

Svr

 

one employee to another.

 

This key type is used by the server who is

 

 

taking over the check.

 

When an employee is giving a check to

 

 

another server, use the

 

 

[XFER CHK TO SVR] key type.

 

 

 

Trnsfer Chk To Svr

This key type is used to transfer a check to

 

 

one employee from another.

 

This key type is used when the server who

 

 

created the check is giving the check to

 

 

another server.

 

When an employee is taking the check from

 

 

another server, use the

 

 

[XFER CHK FROM SVR] key type.

 

 

 

1-20

FS-3700 R4 Owner’s Manual

Loading...
+ 104 hidden pages