Toshiba B-SA4TM, B-SA4TM-TS12-QM-R User Manual

0 (0)

TOSHIBA Barcode Printer

B-SA4TM SERIES

Owner’s Manual Mode d’emploi Bedienungsanleitung

Manual de instrucciones Gebruikershandleiding Manuale Utente

Manual do Utilizador

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp.

Microsoft is a registered trademark of Microsoft Corporation.

Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.”

“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

N258 IP20

< For EU Only >

TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

Copyright © 2005

by TOSHIBA TEC CORPORATION All Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

TOSHIBA Barcode Printer

B-SA4TM SERIES

Owner's Manual

Waste Recycling information for users:

Following information is only for EU-member states:

The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste.

By ensuring this product is disposed of correctly you will help prevent

potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.

The following wireless communication device can be installed in this printer.

B-SA704-RFID-U2-EU-R

Please be sure to read the following precaution for handling of wireless communication devices before using this product.

Precautions for Handling of Wireless Communication Device

TRW-EUM-01 (B-SA704-RFID-U2-EU-R)

For Safety

Do not use the product in locations where the use is forbidden, for example in a hospital. When you do not know the forbidden areas, please refer to and follow the medical institution. Otherwise medical equipment may be affected, causing a serious accident.

This product may affect the operation of some implanted cardiac pacemakers and other medically implanted equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might cause the device to malfunction.

If you have any reason to suspect that interference is taking place, immediately turn off the product and contact your TOSHIBA TEC sales agent.

Do not disassemble, modify, or repair the product.

Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC sales agent for repair.

For Europe

This product is a wireless communication device, and the use of this product is restricted to the following countries or areas. If the product is used in the countries or areas other than the following, you may be punished according to the laws of those countries or areas.

Hereby, Toshiba TEC Corporation, declares that this TRW-EUM-01 (B-SA704-RFID-U2-EU-R) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA countries, and can be used in the following countries.

Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland

Safety Summary

ENGLISH VERSION EO1-33047

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual

should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions).

Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the z symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

 

 

 

WARNING

This indicates that there is the risk of death or serious injury if the

 

 

 

 

 

 

 

 

machines are improperly handled contrary to this indication.

 

 

 

 

 

 

 

 

 

 

 

 

Any other than the

Do not use voltages other than

Prohibited

Do not plug in or unplug the power

 

 

specified AC voltage the voltage (AC) specified on the

cord plug with wet hands as this

 

 

is prohibited.

rating plate, as this may cause

 

may cause electric shock.

 

 

 

 

 

 

 

 

 

fire or electric shock.

 

 

 

 

 

 

 

 

 

 

 

 

Prohibited

If the machines share the same

 

Prohibited

Do not place metal objects or

 

outlet with any other electrical

 

water-filled containers such as

 

appliances that consume large

 

 

flower vases, flower pots or mugs,

 

 

 

 

amounts of power, the voltage

 

 

etc. on top of the machines. If

 

will fluctuate widely each time

 

 

metal objects or spilled liquid enter

 

these appliances operate. Be sure

 

 

the machines, this may cause fire

 

to provide an exclusive outlet for

 

 

or electric shock.

 

the machine as this may cause

 

 

 

 

fire or electric shock.

 

 

 

Prohibited

Do not insert or drop metal,

 

Prohibited

Do not scratch, damage or modify

flammable or other foreign

 

the power cords. Also, do not

 

objects into the machines through

 

 

place heavy objects on, pull on, or

 

the ventilation slits, as this may

 

 

excessively bend the cords, as this

 

cause fire or electric shock.

 

 

may cause fire or electrical shock.

 

Disconnect

If the machines are dropped or

 

Disconnect

Continued use of the machines in

 

 

 

 

 

their cabinets damaged, first turn

 

an abnormal condition such as

 

the plug.

 

the plug.

 

 

off the power switches and

 

 

when the machines are producing

 

 

disconnect the power cord plugs

 

 

smoke or strange smells may cause

 

 

from the outlet, and then contact

 

 

fire or electric shock. In these

 

 

your authorised TOSHIBA TEC

 

 

cases, immediately turn off the

 

 

representative for assistance.

 

 

power switches and disconnect the

 

 

Continued use of the machine in

 

 

power cord plugs from the outlet.

 

 

that condition may cause fire or

 

 

Then, contact your authorised

 

 

electric shock.

 

 

TOSHIBA TEC representative for

 

 

 

 

 

assistance.

( i )

Safety Summary

ENGLISH VERSION EO1-33047

 

 

Disconnect

If foreign objects (metal

Disconnect

When unplugging the power cords,

 

 

 

 

fragments, water, liquids) enter

be sure to hold and pull on the plug

 

 

the plug.

the machines, first turn off the

the plug.

portion. Pulling on the cord portion

 

 

 

power switches and disconnect

 

may cut or expose the internal wires

 

 

 

the power cord plugs from the

 

and cause fire or electric shock.

 

 

 

outlet, and then contact your

 

 

 

 

 

authorised TOSHIBA TEC

 

 

 

 

 

representative for assistance.

 

 

 

 

 

Continued use of the machine in

 

 

 

 

 

that condition may cause fire or

 

 

 

 

 

electric shock.

 

 

 

 

Connect a

Ensure that the equipment is

No

Do not remove covers, repair or

 

 

properly grounded. Extension

modify the machine by yourself.

 

 

grounding wire.

disassembling.

 

 

 

cables should also be grounded.

 

You may be injured by high

 

 

 

Fire or electric shock could

 

voltage, very hot parts or sharp

 

 

 

occur on improperly grounded

 

edges inside the machine.

 

 

 

equipment.

 

 

 

 

 

 

 

 

CAUTION This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

Try to avoid locations that have the following adverse conditions:

*

High humidity

*

Temperatures out of the specification

*

Direct sunlight

*

Shared power source

*

Excessive vibration

*

Dust/Gas

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

Ensure the printer is operated on a level surface.

Any data stored in the memory of the printer could be lost during a printer fault.

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

Unplug the machine whenever you are working inside it or cleaning it.

Keep your work environment static free.

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

Do not lean against the machine. It may fall on you and could cause injury.

Care must be taken not to injure yourself with the printer paper cutter.

Unplug the machine when it is not used for a long period of time.

Place the machine on a stable and level surface.

Request Regarding Maintenance

Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

(ii)

ENGLISH VERSION EO1-33047

 

 

 

TABLE OF CONTENTS

 

 

 

 

 

Page

1.

PRODUCT OVERVIEW.........................................................................................................

E1- 1

 

1.1

Introduction...................................................................................................................

E1- 1

 

1.2

Features .......................................................................................................................

E1- 1

 

1.3

Accessories .................................................................................................................

E1- 2

 

1.4

Appearance ..................................................................................................................

E1- 3

 

 

1.4.1

Dimensions................................................................................................................

E1- 3

 

 

1.4.2

Front View .................................................................................................................

E1- 3

 

 

1.4.3 Rear View..................................................................................................................

E1- 3

 

 

1.4.4

Operation Panel.........................................................................................................

E1- 4

 

 

1.4.5

Interior .......................................................................................................................

E1- 4

 

1.5

Options ................................................................................................................................

E1- 5

2.

PRINTER SETUP ..................................................................................................................

E2- 1

 

2.1

Installation ....................................................................................................................

E2- 2

 

 

2.1.1

Attaching the Printer Rear Support............................................................................

E2- 2

 

2.2

Connecting the Power Cord .........................................................................................

E2- 2

 

2.3

Loading the Media ........................................................................................................

E2- 3

 

2.4

Loading the Ribbon .....................................................................................................

E2-11

 

2.5

Connecting the Printer to Your Host Computer ...........................................................

E2-14

 

2.6

Turning the Printer ON ................................................................................................

E2-15

 

2.7

Setting an Operating Environment ..............................................................................

E2-16

 

 

2.7.1

Parameter Setting.....................................................................................................

E2-17

 

 

2.7.2 Dump Mode Setting..................................................................................................

E2-32

 

 

2.7.3 BASIC Expansion Mode ...........................................................................................

E2-34

 

 

2.7.4

Automatic Calibration ...............................................................................................

E2-35

 

 

2.7.5

LAN Setting ..............................................................................................................

E2-36

 

 

2.7.6

Real Time Clock Setting ...........................................................................................

E2-37

 

 

2.7.7

IP Address Setting (TCP/IP).....................................................................................

E2-39

 

2.8

Installing the Printer Drivers ........................................................................................

E2-45

 

 

2.8.1

Introduction...............................................................................................................

E2-45

 

 

2.8.2

General Description..................................................................................................

E2-45

 

 

2.8.3

Installing the Printer Driver .......................................................................................

E2-45

 

 

2.8.4

Uninstalling the Printer Driver...................................................................................

E2-58

 

 

2.8.5

Adding/Deleting a LAN Port......................................................................................

E2-59

 

 

2.8.6

Cautions ...................................................................................................................

E2-61

 

 

2.8.7

Using the Printer Driver ............................................................................................

E2-62

 

2.9

Print Test .....................................................................................................................

E2-63

 

2.10

Position and Print Tone Fine Adjustment ...................................................................

E2-65

 

2.11

Threshold Setting ........................................................................................................

E2-73

3.

ON LINE OPERATION..........................................................................................................

E3- 1

 

3.1

Operation Panel............................................................................................................

E3- 1

 

3.2

Operation......................................................................................................................

E3- 2

 

3.3

Reset

............................................................................................................................

E3- 2

ENGLISH VERSION EO1-33047

4. MAINTENANCE ....................................................................................................................

E4- 1

4.1 Cleaning .......................................................................................................................

E4- 1

4.1.1

Print Head/Platen/Sensors ........................................................................................

E4- 1

4.1.2 Covers and Panels ....................................................................................................

E4- 2

4.1.3

Optional Cutter Module..............................................................................................

E4- 3

4.1.4

Optional Strip Module ................................................................................................

E4- 4

5.

TROUBLESHOOTING ..........................................................................................................

E5- 1

 

5.1

Error Messages ............................................................................................................

E5- 1

 

5.2

Possible Problems........................................................................................................

E5- 3

 

5.3

Removing Jammed Media............................................................................................

E5- 4

6.

PRINTER SPECIFICATIONS................................................................................................

E6- 1

7.

SUPPLY SPECIFICATIONS .................................................................................................

E7- 1

 

7.1

Media

............................................................................................................................

E7- 1

 

 

7.1.1 Media Type.........................................................................................................

E7- 1

 

 

7.1.2

Detection Area of the Transmissive Sensor .......................................................

E7- 2

 

 

7.1.3

Detection Area of the Reflective Sensor.............................................................

E7- 3

 

 

7.1.4

Effective Print Area.............................................................................................

E7- 3

 

 

7.1.5 RFID Tag ............................................................................................................

E7- 4

 

7.2

Ribbon ..........................................................................................................................

E7- 8

 

7.3

Recommended Media and Ribbon Types ....................................................................

E7- 9

 

7.4

Care/Handling of Media and Ribbon ...........................................................................

E7-10

APPENDIX 1 MESSAGES AND LEDS......................................................................................

EA1-1

APPENDIX 2 INTERFACE.........................................................................................................

EA2-1

APPENDIX 3 POWER CORD ....................................................................................................

EA3-1

APPENDIX 4 PRINT SAMPLES ................................................................................................

EA4-1

APPENDIX 5 GLOSSARIES ......................................................................................................

EA5-1

INDEX

 

 

 

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CAUTION!

1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2.The contents of this manual may be changed without notification.

3.Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33047

1.1 Introduction

1. PRODUCT OVERVIEW

1.1 Introduction

Thank you for choosing the TOSHIBA B-SA4TM series thermal printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using an online test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

1.2 Features

This printer has the following features:

 

Space-saving design

 

An area required to place a printer is about A4 size, in spite of both

 

media and ribbon being loaded inside it. Also, the Top Cover is opened

 

upward, which saves the installation space.

 

The optional cutter module and strip module are as slim and small as

 

the Front Cover.

 

 

Various kinds of interface

 

Various kinds of interface are provided:

 

<Standard>

<Option>

 

Parallel

Serial

 

USB

Wireless LAN

 

Built-in LAN

Expansion I/O

 

Superior hardware

 

 

Clear print is realized by an 8 dots/mm (203 dpi) (B-SA4TM-GS12) or

 

11.8 dots/mm (300 dpi) (B-SA4TM-TS12) print head, at a printing

 

speed of 50.8 mm/sec. (2 inches/sec.), 101.6 mm/sec. (4 inches/sec.), or

 

152.4 mm/sec. (6 inches/sec.)

 

Heavy-duty enclosure

 

As the enclosure is made of metal, the printer can be used in an

 

industrial environment such as a factory.

 

Easy maintenance

 

 

Design of the printer is simple. Especially, attachment and removal of

 

the print head and platen are very simple, which makes maintenance

 

easy.

 

 

A variety of options

 

 

The following optional devices are available:

 

Cutter module

 

 

Strip module

 

 

Serial interface board

 

Wireless LAN board

 

RFID module

 

 

300-dpi print head

 

 

Expansion I/O board

 

Real Time Clock

 

E1- 1

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33047

1.3 Accessories

1.3Accessories

NOTE:

As a power cord is not supplied with this printer, please purchase one that meets each country’s safety standard. For details, refer to APPENDIX 3.

When unpacking the printer, please make sure all the following accessories are supplied with the printer.

Start-up CD-ROM (1 pc.)

<Contents>

Bar code print application (Bartender ultra lite)

Windows Driver

Owner’s Manual

Specifications (Programming, Key operation, etc.)

Product information (Catalogue)

Supply Loading Instructions

Safety Precautions

(Doc. No.: EO2-33015)

(Doc. No.: EO2-33016)

Quality Control Report

Warranty Disclaimer Sheet

(1 sheet)

(1 sheet)

Cable Clamp (1 pc.)

SMW-3x8 Screw (1 pc.)

Printer Rear Support (1 pc.)

SMW-4x8 Screw (1 pc.)

E1- 2

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33047

1.4 Appearance

1.4 Appearance

The names of the parts or units introduced in this section are used in the following chapters.

238 (9.4)

401.7 (15.8)

1.4.1 Dimensions

331.5

(13.1)

1.4.2 Front View

Ribbon Cover

Top Cover

LCD Message

Display

Operation Panel

Power Switch

O: OFF

I: ON

1.4.3 Rear View

AC Power Inlet

Dimensions in mm (inches)

Supply Window

Top Cover

Release Button

Media Outlet

Front Cover

RS-232C Serial Interface Connector (Option)

Wireless LAN Interface Board (Option)

Expansion I/O Interface

Connector (Option)

Parallel Interface Connector (Centronics)

USB Interface Connector

LAN Interface Connector

E1- 3

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33047

1.4 Appearance

 

 

LCD Message

1.4.4 Operation Panel

 

Display

 

 

 

 

 

ON LINE LED

 

 

 

ERROR LED

 

 

 

(Green)

 

(Red)

[FEED] key

 

 

 

 

 

[PAUSE] key

 

 

 

 

 

 

 

 

 

 

 

[RESTART] key

 

 

 

 

 

 

Please see Section 3.1 for further information about the Operation Panel.

1.4.5 Interior

WARNING!

1.Do not touch the Print Head or around it just after printing. You may get burned as the Print Head becomes very hot during printing.

2.Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

3.To avoid injury, be careful not to trap your fingers while opening or closing the cover.

4.The stepping motor will become very hot after media is issued continuously for about 1 hour.

Care must be taken not to touch it when the front cover is opened, or you may get burned.

Ribbon Cover

Ribbon Stopper

(Take-up side)

Print Head

Media Holder Ass’y

Media Guide

Head Position

Lever

Caution about the

Caution moving parts

Label (Please refer to

WARNING 2.)

Supply Path

Label

Caution symbol for the print head (Please refer to WARNING 1)

Caution about the

Caution cover open/close

Label (Please refer to

WARNING 3.)

Head Position Lever

Platen

Head Position Label (Refer to

Section 2.3 Loading the

Media, Step 13.)

Caution symbol for the stepping motor (Please refer to WARNING 4.)

E1- 4

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33047

1.5 Options

1.5Options

Option Name

Type

Usage

300-dpi Print

B-SA704-TPH3-QM-R

This print head enables a conversion of a 203-dpi print head of the

Head

 

B-SA4TM-GS12 model into a 300-dpi print head. This option is

 

 

intended for use when you desire to print Kanji (Chinese characters)

 

 

or to obtain clearer print.

Cutter module

B-SA204-QM-R

A cutter which cuts the media one by one. This module is slim and

 

 

compact enough to be fitted in the Front Cover.

Strip module

B-SA904-H-QM-R

This module peels off a printed label from the backing paper at the

 

 

media outlet. It is slim and compact enough to be fitted in the Front

 

 

Cover.

Serial Interface

B-SA704-RS-QM-R

Installing this PC board provides an RS232C interface port.

Board

 

 

Wireless LAN

B-SA704-WLAN-QM-R

Installing this PC board allows a communication by wireless LAN.

Board

 

 

RFID module

B-SA704-RFID-U2-EU-R

Installing this module enables read and write of RFID tags.

 

 

This optional kit is for use in Europe only.

Expansion I/O

B-SA704-IO-QM-R

Installing this board in the printer allows a connection with an

Board

 

external device with the exclusive interface.

Real Time Clock

B-SA704-RTC-QM-R

This module holds the current time: year, month, day, hour, minute,

 

 

second

E1- 5

Toshiba B-SA4TM, B-SA4TM-TS12-QM-R User Manual

2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2. PRINTER SETUP

2. PRINTER SETUP

This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.

Setup Flow

Installation

Connecting the power cord

Loading the media

Media sensor position alignment

Loading the ribbon

Connecting to a host computer

Turning the power ON

Setting the operating environment

Installing the printer driver

Print test

Position and Print Tone Fine

adjustment

Automatic threshold setting

Manual threshold setting

Procedure

After referring to the Safety Precautions in this manual, install the printer on a safe and stable location.

Connect a power cord to the power inlet of the printer, then, to an AC outlet.

Load a label stock or tag stock.

Adjust the position of feed gap sensor or black mark sensor according to the media to be used.

In case of thermal transfer printing, load the ribbon.

Connect the printer to a host computer or a network.

Turn on the printer power.

Set the printer parameters in the system mode.

If necessary, install the printer driver in your host computer.

Make a print test in your operating environment and check the print result.

If necessary, fine adjust the print start position, cut/strip position, print tone, etc.

If the print start position cannot be detected properly when pre-printed label is used, set the threshold automatically.

If the print start position cannot be detected properly even an automatic threshold setting is performing, manually set the threshold.

Reference

2.1Installation

2.2Connecting the Power Cord

2.3Loading the Media

2.3Loading the Media

2.4Loading the Ribbon

2.5Connecting the Printer to Your Host Computer

2.6Turning the Power ON

2.7Setting an Operating Environment

2.8Installing the Printer Drivers

2.9Print Test

2.10Position and Print Tone Fine Adjustment

2.11Threshold Setting

2.11 Threshold Setting

E2- 1

2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.1 Installation

2.1 Installation

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

Operate the printer on a stable, level, operating surface in a location free from excessive humidity, high temperature, dust, vibration or direct sunlight.

Keep your work environment static free. Static discharge can cause damage to delicate internal components.

Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.

2.1.1Attaching the Printer Rear Support

NOTE:

The Printer Rear Support can be attached in either way of A or B. But A is more stable than B.

A B

2.2Connecting the Power Cord

CAUTION!

As a Power Cord is not supplied with the printer, please purchase an approved on that meets the safety standard of each country. (Refer to APPENDIX 3.)

Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.

Attach the supplied Printer Rear Support to the bottom of the printer back with the SMW-4x8 screw, as shown in the picture below.

SMW-4x8

Printer Rear Support

1.Make sure that the printer Power Switch is in the OFF ({) position. Connect the Power Cord to the printer as shown in the figure below

Power Switch

Power Cord

2.Plug the other end of the Power Cord into a grounded outlet as shown in the figure below.

Power Cord

Power Cord

 

[Example of US Type]

[Example of EU Type]

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.3 Loading the Media

2.3 Loading the Media

WARNING!

1.Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

2.The Print Head becomes hot immediately after printing. Allow it to cool before loading the media.

3.To avoid injury, be careful not to trap your fingers while opening or closing the cover.

CAUTION!

1.Make sure that the Upper Sensor Ass’y is closed when taking out the Media Holder Ass’y. If the Upper Sensor Ass’y is opened, it may be damaged.

2.Be careful not to touch the Print Head Element when opening the Top Cover.

Failure to do this may cause missing dots by static electricity or other print quality problems.

NOTE:

1.As the Top Cover is heavy, be sure to support it with your hand when opening it. Failure to do this may cause the printer to fall over backward.

2.For the specification of available media, refer to

Section 7.1 Media.

3.When the inner core diameter of the media roll is 40 mm, remove the Spacers from the Media Holders.

The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer.

Use the same procedure when replacing the media, also. The printer prints both labels and tags.

1.Press the Top Cover Release Button and gently open the Top Cover to its fully open position supporting it with your hand.

Top Cover

Top Cover Release Button

2. Take out the Media Holder Ass’y from the printer.

Media Holder

Ass’y

Upper Sensor

Ass’y

3. Raise the Release Lever and remove the Media Holder (Left).

Media Holder (Left)

Release Lever

4. Insert the Media Shaft into the core of a media roll.

Media Shaft

Spacer

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.3 Loading the Media

2.3Loading the Media (Cont.)

5.Put the Media Holder (Left) onto the Media Shaft. Push the Media Holder (Left) and the Media Holder (Right) against the media until the media is held firmly in place. This will automatically centre the media.

Media Holder (Right)

Media Holder (Left)

CAUTION!

Make sure that the Upper Sensor Ass’y is closed when placing the Media Holder Ass’y into the printer. If the Upper Sensor Ass’y is opened, it may be damaged.

NOTE:

Be careful of the orientation of the Media Holder Ass’y and the media.

6. Fold the Release Lever to lock the Media Holder (Left).

Media Holder (Left)

Release Lever

7. Place the Media Holder Ass’y into the printer.

Media Holder Ass’y

Upper Sensor

Ass’y

8.Slightly push the Upper Sensor Lever inside (c), and open the Upper Sensor Ass’y (d).

dc

Upper Sensor Lever

Upper Sensor

Ass’y

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.3 Loading the Media

2.3Loading the Media (Cont.)

CAUTION!

Be sure to close the Upper Sensor Ass’y before closing the Top Cover. If the Upper Sensor Ass’y is opened, it may be damaged.

NOTE:

Make sure that the Upper Sensor Ass’y is locked. If it is unlocked, a paper jam or print failure may occur.

9. Pull the media out of the front of the printer, and adjust the Media Guides to the media width. This will automatically centre the media.

Media Guide

10.Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks into position.

Click

Upper Sensor

Upper Sensor Lever

Ass’y

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.3 Loading the Media

2.3Loading the Media (Cont.)

11.After loading the media, it may be necessary to set the position of the Media Sensor used to detect the print start position for label or tag printing.

Setting the Feed Gap Sensor position

When using a label stock without black marks, the Feed Gap Sensor is used to detect a print start position.

(1)Push the Upper Sensor Lever inside and open the Upper Sensor Ass’y.

(2)Slide the Lower Sensor Tab with your finger to move the Feed Gap Sensor so that the Feed Gap Sensor is positioned at the centre of the labels. ( { indicates the position of the Feed Gap Sensor).

It may be easier to move the Lower Sensor Tab if you use a pen inserting its tip into the pinhole of the tab.

It may be easier to move the Lower Sensor Tab if you use a pen inserting its tip into the pinhole of the tab.

NOTE:

Be sure to align the Upper Feed Gap Sensor with the Lower Feed Gap Sensor. Failure to do this cause a paper jam error.

Feed Gap

 

 

 

 

 

Pinhole

 

 

 

 

 

 

 

 

 

 

Lower Sensor Tab

 

 

 

 

 

Sensor

 

 

 

 

 

 

 

 

(3)Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks into position.

(4)Slide the Upper Sensor Tab to move the Feed Gap Sensor so that it aligns with the lower Feed Gap Sensor.

Feed Gap

 

 

 

 

 

Upper Sensor

Sensor

 

 

 

 

Tab

 

 

 

 

 

 

 

 

 

 

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.3 Loading the Media

2.3Loading the Media (Cont.)

NOTES:

1.Be sure to set the Black Mark Sensor to detect the centre of the black mark, otherwise a paper jam or no paper error may occur.

2.After adjusting the Black Mark Sensor position, align the Upper Feed Gap Sensor with the Lower Feed Gap Sensor. This is because a paper end is detected by the Feed Gap Sensor.

Setting the Black Mark Sensor position

When using media with black marks, the Black Mark Sensor is used to detect a print start position.

(1)Push the Upper Sensor Lever inside and open the Upper Sensor Ass’y.

(2)Check the reverse side of the media for the black mark position.

(3)Slide the Lower Sensor Tab to move the Black Mark Sensor so that it is in line with the centre of the black mark on the media.

( indicates the position of the Black Mark Sensor).

It may be easier to move the Lower Sensor Tab if you use a pen inserting its tip into the pinhole of the tab.

Pinhole

Black Mark

Sensor Lower Sensor

Tab

(4)Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks in position.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.3 Loading the Media

2.3Loading the Media (Cont.)

12.There are three issue modes available on this printer. How to set the media for each mode is provided below.

Batch mode

In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.

(1) Pull the top edge of the media past the Platen.

(2) Close the Top Cover until it clicks.

WARNING!

Be careful that your fingers, jewellery, clothing, etc., are not draw into the rollers of the Strip Unit.

Strip mode (Option)

When the optional Strip Module is fitted, a label is automatically removed from the backing paper at the Strip Plate as each label is printed.

(1)Open the Front Cover holding its right side.

Front Cover

Strip Unit

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.3 Loading the Media

2.3Loading the Media (Cont.)

NOTE:

Be sure to close the Strip Unit completely. Failure to do this may cause a paper jam.

(2) Press down the Release Bar to open the Strip Unit.

Release Bar

Strip Unit

(3)Remove enough labels from the leading edge of the media to leave 300mm of backing paper free.

(4)Pass the backing paper through the opening under the Backing Paper Feed Roller. Then, close the Strip Unit until it clicks.

Backing Paper

Click

Backing Paper Feed Roller

(5)Insert the leading edge of the backing paper into the slot of the Front Cover.

(6)Close the Front Cover and the Top Cover.

Slot

Top Cover

Front Cover

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.3 Loading the Media

2.3Loading the Media (Cont.)

WARNING!

The cutter is sharp, so care must be taken not to injure your fingers when handling the cutter.

CAUTION!

1.When using a label stock, be sure to cut the gaps. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the cutter life.

2.Use of tag paper which thickness exceeds specified value may affect the cutter life. For the specification of the media, refer to Section 7.1 Media.

NOTES:

1.Be sure to set both Head Position Levers in the same direction. Failure to do this may cause blurred printing.

2.Do not leave the Head Position Levers positioned at the middle. When closing the Top Cover, they block the Print Head Positioning Shaft, and the Top Cover cannot be closed.

Print Head Positioning Shaft

Head Position Lever

Cut mode (Option)

When the optional Cutter Module is fitted, the media is automatically cut.

Insert the leading edge of the media into the Media Outlet of the Cutter Module.

Media

13.Change the print head pressure according to the thickness of the media to be used, by using the Head Position Lever.

cd

Head Position Lever

Head Position Lever

c d

Media type or thickness

Head Position

Lever

 

c

Label or Thin media

Move the levers

 

If a clear print cannot be obtained,

toward the front of

 

the printer.

 

change the position to d.

d

Tag paper or Thick paper

Move the levers

 

If a clear print cannot be obtained,

toward the back of

 

change the position to c.

the printer.

14.If the loaded media is direct thermal media (with a chemically treated surface), the media loading procedure is now completed. Close the Top Cover.

If the media is normal media, it is also necessary to load a ribbon. Refer to Section 2.4 Loading the Ribbon.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.4 Loading the Ribbon

2.4 Loading the Ribbon

WARNING!

1.Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the ribbon once the printer has stopped moving completely.

2.The print head becomes hot immediately after printing. Allow it to cool before loading the ribbon.

3.To avoid injury, be careful not to trap your fingers while opening or closing the cover.

CAUTION!

Be careful not touch the Print Head Element when opening the Top Cover. Failure to do this may cause missing dots by static electricity or other print quality problems.

NOTE:

When replacing the ribbon, leave the printer power on. Then, press the [RESTART] key to restart an operation.

There are two types of media available for printing on: these are thermal transfer media (normal media) and direct thermal media (with a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.

1.Press the Top Cover Release Button and gently open the Top Cover to its fully open position supporting it with your hand.

Top Cover

Top Cover Release Button

2.Fit the core of the ribbon supply roll into the Ribbon Holders (Supply side), aligning the notch of the ribbon core with the protrusion of the Ribbon Stopper.

Ribbon Holder (Supply side)

 

 

 

 

 

 

 

 

Ribbon Supply Roll

 

Notch

 

Fit the protrusion into the notch.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.4 Loading the Ribbon

2.4Loading the Ribbon (Cont.)

3.Lower the Top Cover to its 45° angle open position. While pushing the Top Cover Stopper, raise the Top Cover again. This will fix the Top Cover.

Top Cover

Top Cover

 

Stopper

45°

4. Open the Ribbon Cover.

Ribbon Cover

NOTES:

1.Be sure to remove any slack in the ribbon when printing. Printing with a wrinkled ribbon will lower the print quality.

2.When a ribbon end is detected, “RIBBON ERROR” message will appear on the display and the ERROR LED will illuminate.

3.When disposing of the ribbons, please follow the local rules.

4.For the specification of available ribbon, refer to

Section 7.2 Ribbon.

5.Fit the ribbon take-up core into the Ribbon Holder (Take-up side), aligning the notch of the ribbon core with the protrusion of the Ribbon Stopper.

Ribbon Holder (Take-up side)

6.Turn the ribbon take-up core in the direction indicated by the arrow to remove any slack.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.4 Loading the Ribbon

2.4 Loading the Ribbon 7. Close the Ribbon Cover until it clicks.

(Cont.)

WARNING!

Be sure to close the Ribbon Cover before closing the Top Cover. It is dangerous to close the Top Cover with the Ribbon Cover opened, as the Ribbon Cover slams shut.

Ribbon Cover

Top Cover

8. Gently close the Top Cover until it clicks.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.5 Connecting the Printer to Your Host Computer

2.5Connecting the Printer to Your Host Computer

NOTE:

When using the USB interface, fix the USB Interface Cable to the printer back with the supplied Cable Clamp and the SMW-3x8 screw.

SMW-3x8

Cable Clamp

The following paragraphs outline how to connect your host computer to the printer, and will also show how to make cable connections to other devices. Depending on the system configuration you use to print labels, there are 5 possibilities for connecting the printer to your host computer. These are:

A parallel cable connection between the printer’s standard parallel connector and your host computer’s parallel port (LPT).

An Ethernet connection using the standard LAN board.

A USB cable connection between the printer’s standard USB connector and your host computer’s USB port. (Conforming to USB 2.0 Full Speed)

A serial cable connection between the printer’s optional RS-232C serial connector and one of your host computer’s COM ports. <Option>

Wireless LAN using an optional Wireless LAN board. <Option>

For details of each interface, refer to APPENDIX 2.

After connecting the necessary interface cables, set an operating environment of the printer. Refer to Section 2.7.1 Parameter Setting.

The diagram below shows all the possible cable connections to the current version of the printer.

Serial Interface Connector (Option)

Wireless LAN Interface

Board (Option)

Expansion I/O Interface

(Option)

Parallel Interface Connector (Centronics)

USB Interface Connector

LAN Interface Connector

Power Inlet

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2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.6 Turning the Printer ON

2.6Turning the Printer ON

CAUTION!

Use the power switch to turn the printer On/Off. Plugging or unplugging the Power Cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

NOTES:

1.If a message other than ON LINE appears on the display or the ERROR LED (Red) is illuminated, go to Section 5.1, Error Messages.

2.To turn OFF the printer power turn the Power Switch to the “{” side position.

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

1.To turn ON the printer power, press the Power Switch as shown in the diagram below. Note that ( | ) is the power ON side of the switch.

Power Switch

2.Check that the ON LINE message appears in the LCD Message Display and that the ON LINE LED (Green) is illuminated.

E2-15

2. PRINTER SETUP

ENGLISH VERSION EO1-33047

2.7 Setting an Operating Environment

2.7 Setting an Operating

Environment

LCD Message Display

FEED

 

key

 

key

 

PAUSE

 

 

 

 

 

RESTART key

ON LINE

[PAUSE]

PAUSE

Hold down [RESTART] for 3 sec.

<1>RESET

[FEED] [RESTART]

<2>PARAMETER SET

[FEED] [RESTART]

<3>ADJUST SET

[FEED] [RESTART]

<4>DUMP MODE

[FEED] [RESTART]

<5>EXPAND MODE

[FEED] [RESTART]

<6>AUTO CALIB

[FEED] [RESTART]

<7>LAN

[FEED] [RESTART]

<8>RTC SET

[FEED] [RESTART]

Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.

Follow the procedures described below to change the printer parameter settings in the System Mode to correspond to your environment.

NOTE:

Incorrect settings can cause the printer to function erroneously. If you have any problems with the parameter settings, please contact your nearest TOSHIBA TEC service representative.

For the settings this manual does not cover, please contact your nearest TOSHIBA TEC service representative, or refer to the B-SA4T Series Key Operation Specification stored in the CD-ROM.

How to enter the System Mode

1.Turn on the printer and confirm that “ONLINE” appears on the LCD Message Display.

2.Press the [PAUSE] key to pause the printer.

3.Hold down the [RESTART] key for three seconds until “<1>RESET” is displayed.

The System Mode consists of the following menus.

<1>RESET

This menu is used to clear print data sent from a

 

PC and return the printer to an idle state.

 

Refer to Section 3.3 Reset.

<2>PARAMETER SET

This menu is used to set the printer parameters.

 

Refer to Section 2.7.1 Parameter Setting.

<3>ADJUST SET

This menu is used to make a fine adjustment of a

 

print start position, cut position, etc.

 

Refer to Section 2.10 Position and Print Tone

 

Fine Adjustment.

<4>DUMP MODE

This menu is used to print the data in the receive

 

buffer for debug.

 

Refer to Section 2.7.2 Dump Mode Setting.

<5>EXPAND MODE

This menu is used to start the program for

 

BASIC mode.

 

Refer to Section 2.7.3 BASIC Expansion

 

Mode.

<6>AUTO CALIB

This menu is used to enable or disable the

 

automatic calibration function.

 

Refer to Section 2.7.4 Automatic Calibration.

<7>LAN

This menu is used to enable or disable the LAN

 

communication and SNMP.

 

Refer to Section 2.7.5 LAN Setting.

<8>RTC SET

This menu is used to set the date and time of the

 

real time clock, enable or disable the low battery

 

check, and choose a real time renewal timing.

 

Refer to Section 2.7.6 Real Time Clock

 

Setting.

 

NOTES:

1.System Mode menus can be selected with the [RESTART] or [FEED] key.

2.To enter each of the above System Mode menus, press the [PAUSE] key when the menu is displayed.

3.If the [PAUSE] key is pressed with “<1>RESET” being displayed, the printer will turn to an idle state and the message will change to “ONLINE”

E2-16

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