Tektronix Phaser 300X User Manual
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User Manual

Phaser® 300X

Color Printer

First printing August 1996 070-8873-01

Copyright © Tektronix, Inc. Printed in the U.S.A.

Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon

97070-1000.

If acquired subject to FAR or DFARS, the following shall apply:

Unpublished — rights reserved under the copyright laws of the United States.

Restricted Rights Legend — Use, duplication, or disclosures by the U.S. government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013,or in subparagraph (c) (2) of the Commercial Computer Software – Restricted Rights clause at FAR52.227-19,as applicable. Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon97070-1000.

Tektronix®, Phaser®, ColorStix®, Made For Each Other®, and ColorCoat® are registered trademarks of Tektronix, Inc. TekColor™, Finepoint™, PhaserPrint™, and PhaserSym™ are trademarks of Tektronix, Inc. TekColor CareSM is a service mark of Tektronix, Inc.

Adobe®, Acrobat®, Acrobat® Reader, Illustrator®, Photoshop®, and PostScript® are registered trademarks and Brilliant Screens™ and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions.

The printer contains an implementation of the LZW algorithm licensed under U.S. Patent 4,558,302.

Apple®, LaserWriter®, LocalTalk®, Macintosh®, and TrueType2® are registered trademarks of Apple Computer, Incorporated.

Ethernet™ is a trademark of Xerox Corporation.

Times™, Helvetica™, and Palatino™ are trademarks of Linotype-HellAG and/or its subsidiaries. ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation.

MS-DOS® and Windows® are registered trademarks of Microsoft Corporation.

Novell® and NetWare® are registered trademarks of Novell, Incorporated.

PCL5® is a registered trademark ofHewlett-PackardCorporation.

SPARC® is a registered trademark of SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated.

Sun®, Sun Microsystems®, and Sun Microsystems Computer Corporation® are registered trademarks of Sun Microsystems, Incorporated.

UNIX® is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited.

Other marks are trademarks or registered trademarks of the companies with which they are associated.

PANTONE® Colors generated by the Phaser 300X Color Printer are fourand/orthree-colorprocess simulations and may not matchPANTONE-identifiedsolid color standards. Use current PANTONE Color Reference Manuals for accurate colors.

PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensedsoftware packages. Contact Pantone, Inc. for a current list of qualified licensees.

All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies.

© Pantone, Inc., 1988.

Users safety summary

Terms in manual: CAUTION

Conditions that can result in damage to the product.

WARNING

Conditions that can result in personal injury or loss of life.

Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specified power cord and connector. Refer to a qualified service technician for changes to the cord or connector.

Operation of product: Avoid electric shock by contacting a qualified service technician to replace fuses inside the product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases.

Safety instructions: Read all installation instructions carefully before you plug the product into a power source.

Terms on product: CAUTION

A personal injury hazard exists that may not be apparent. For example, a

 

panel may cover the hazardous area. Also applies to a hazard to property

 

including the product itself.

DANGER

A personal injury hazard exists in the area where you see the sign.

Care of product: Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product.

Ground the product: Plug thethree-wirepower cord (with grounding prong) into grounded AC outlets only. If necessary, contact a licensed electrician to install a properly grounded outlet.

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

!

WARNING: If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused.

Phaser® 300X Warranty

Tektronix warrants that the 300X Color Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If this product proves defective during its warranty period, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product.

This warranty applies only to products returned to the designated Tektronix depot or the Tektronix authorized representative from which the product was originally purchased. For products returned to other locations, Customer will be assessed an applicable service charge. The preceding limitation shall not apply within the European Economic Area, where products may be returned for warranty service to the nearest designated service depot regardless of the place of purchase.

In order to obtain service under this warranty, Customer must provide the applicable office of Tektronix or its authorized representative with notice of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix or its representative, with shipping charges prepaid. Tektronix or its representative shall pay for the return of the product to Customer. Customer shall be responsible for paying any associated taxes or duties.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:

a)to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or service the product;

b)to repair damage resulting from improper use or connection to incompatible equipment;

c)to repair any damage or malfunction caused by the use of non-Tektronixsupplies or consumables;

d)to repair a product that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product; or

e)to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the frequency and as prescribed in the user manual (if applicable).

THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Contents

1Introduction

2Getting Set Up

At a glance 2-1

 

 

 

Checking the inventory

2-2

 

Setting up the printer 2-3

 

Removing the shipping block 2-3

Loading paper

2-4

 

 

Installing the output tray

2-5

Setting the media switch

2-6

Connecting the printer

2-7

 

Printer ports

2-7

 

 

LocalTalk connection 2-8

 

Connecting the printer to a single computer using LocalTalk 2-9

Ethernet connection

2-10

 

Parallel connection

2-11

 

 

Serial connection

2-12

 

 

Turning on the printer

2-13

 

 

Selecting a language for the front panel

2-15

 

Making a test print

2-16

 

 

 

Installing software on your computer

2-17

 

Setting up PC ports (DOS)

2-18

 

 

Parallel port setup

2-18

 

 

Serial port setup

2-19

 

3

Printing

 

 

 

 

 

Which platform?

3-1

 

 

 

 

Printing from a PC

3-1

 

 

Using Windows printer drivers

3-2

Using the printer’s rear panel switches 3-2

Using the Microsoft PostScript driver with Windows 95 3-4 Using the AdobePS 4 driver with Windows 95 3-6

Using the Adobe PostScript driver for Windows 3.1 3-8

User Manual

v

Using the Windows NT PostScript driver 3-10

Printing from DOS

3-10

 

 

Printing from a Macintosh

3-11

 

 

Using Macintosh printer drivers

3-11

Using the printer’s rear panel switches 3-11

Using the Phaser 300X driver 3-14

Using the Adobe PSPrinter Driver

3-14

Using the Phaser 300X GX driver

3-15

Printing from a workstation 3-16

 

Overview

3-16

 

 

 

 

UNIX workstations

3-17

 

 

VMS workstations

3-18

 

 

For more information

3-18

 

 

Printing from specific applications

3-19

 

General hints and tips

3-19

 

 

Windows applications

3-19

 

 

Aldus PageMaker and FreeHand

3-19

Adobe PageMaker

3-19

 

 

Macromedia FreeHand

3-19

 

QuarkXPress

3-19

 

 

 

 

Pantone

3-19

 

 

 

 

 

Macintosh applications

3-20

 

 

QuarkXPress

3-20

 

 

 

 

Adobe Photoshop

3-20

 

 

Pantone

3-20

 

 

 

 

 

Other applications

3-20

 

 

Selecting print features 3-21

 

 

 

Print modes

3-21

 

 

 

 

Print-quality modes

3-21

 

 

Finepoint Sharpening

3-21

 

 

Color correction

3-22

 

 

 

 

Color Control Strip feature

3-23

 

All about media

3-24

 

 

 

 

Grade and finish

3-24

 

 

 

 

vi

Phaser 300X Color Printer

Size

3-25

Weight and thickness 3-26

Grain

3-27

 

Margins and image area 3-28

 

 

 

 

Image area for Tabloid Extra

3-29

 

 

 

Image area for color prints

3-29

 

 

 

Image orientation

3-30

 

 

 

 

 

Media handling 3-31

 

 

 

 

 

 

Using the paper trays

3-32

 

 

 

 

 

Loading letterhead

3-33

 

 

 

 

Loading three-holed paper

3-33

 

 

 

Using manual feed

3-34

 

 

 

 

 

Inserting the paper

3-34

 

 

 

 

Manual feed examples: paper, envelopes

3-35

 

Making transparencies

3-36

 

 

 

 

Fonts 3-37

 

 

 

 

 

 

 

 

Resident typefaces (PostScript)

3-37

 

 

 

Resident typefaces (PCL5)

3-38

 

 

 

 

Downloading Macintosh and TrueType fonts

3-38

 

Installing Macintosh screen fonts 3-39

 

 

 

Printer languages: PostScript, HP-GL, PCL5

3-40

 

 

Switching printer languages

3-41

 

 

 

Printing with PCL5

3-42

 

 

 

 

 

Printing with HP-GL

3-42

 

 

 

 

 

Printing PostScript

3-42

 

 

 

 

 

Changing the HP-GL default settings

3-43

 

4

Caring for Your Printer

 

 

 

 

 

 

 

Overview

4-1

 

 

 

 

 

 

 

Adding ink

4-2

 

 

 

 

 

 

 

Changing the fuser wiper

4-4

 

 

 

 

 

Emptying the waste bin

4-5

 

 

 

 

Emptying the waste bin when front panel message displays 4-6 Emptying the waste bin before moving the printer 4-7

User Manual

vii

 

Cleaning the printer

4-8

 

 

 

 

 

New printer cleaning supplies

4-8

 

Reorder cleaning kit supplies

4-9

 

Using isopropyl alcohol 4-10

 

 

Cleaning the paper-pick rollers

4-11

 

Cleaning the feed rollers

4-12

 

 

 

Cleaning the paper tension blade, paper clamp, and drum 4-13

 

Cleaning the head wiper

4-20

 

 

 

Cleaning the fuser rollers

4-22

 

 

Quick Steps

4-22

 

 

 

 

 

Procedure A

4-24

 

 

 

 

 

Procedure B

4-25

 

 

 

 

5

Supplies and Accessories

 

 

 

 

 

Tektronix supplies: the mark of quality 5-1

 

Ordering information

 

5-1

 

 

 

 

 

Upgrade kits

5-3

 

 

 

 

 

 

Interface cables and Ethernet adapters 5-4

6

Troubleshooting

 

 

 

 

 

 

 

 

If you need help

6-1

 

 

 

 

 

 

 

Using the automated fax systems

6-2

 

 

Error codes and front panel messages

6-3

 

Clearing paper jams

6-5

 

 

 

 

 

Removing jammed paper

6-6

 

 

 

Removing a paper jam from the rear of the printer 6-7

 

Setting head convergence

6-8

 

 

 

Test print example

6-8

 

 

 

 

General cleaning guide

6-12

 

 

 

 

Problems, solutions, hints

6-13

 

 

 

Print quality problems

6-13

 

 

 

Network problems

6-20

 

 

 

 

Operation hints

6-21

 

 

 

 

 

Printer standby modes

6-23

 

 

 

Printing and installation

6-24

 

 

viii

Phaser 300X Color Printer

7

Front and Rear Panels

 

Front panel

7-2

 

Utilities mode menu structure 7-4

 

Rear panel

7-5

 

Rear panel switches 7-5

 

Rear-panel LED indicator 7-6

A

Technical Notes

 

 

 

Startup and configuration pages

A-1

 

Turning off the startup page

A-1

 

Generating a configuration page A-2

 

Print count

A-3

 

 

Printer ports A-4

 

 

LocalTalk and Ethernet ports

A-4

 

Printer name and AppleTalk zones A-4

 

Parallel port

A-5

 

 

Serial port

A-6

 

 

Serial port signals

A-8

 

Specifications

A-9

 

 

Safety and emissions A-10

B

Expanding Your Printing System

 

Customizing your printer

B-1

 

Extended features upgrade

B-1

 

Upgrades kits

B-2

 

Advantages of adding memory B-3 PhaserPrint B-4

PhaserSym B-4

Adding a hard disk for font storage B-5 Connecting one disk B-7 Connecting multiple disks B-8

User Manual

ix

C

Moving Your Printer

 

 

 

Reinstalling the shipping block C-2

 

Changing line voltage

C-4

 

D

Regulatory Information

 

 

 

Declaration of conformity

D-1

 

Canadian EMC (Electromagnetic Compatibility)

 

regulatory standards

D-2

 

 

FCC Class B warning (for 115 VAC equipment) D-2

 

Material Safety Data Sheets

D-3

Index

x

Phaser 300X Color Printer