Star Micronics TUP900 User Manual

Product Specifications Manual

TUP900 Series

Rev. 0.01

Star Micronics Co., Ltd.

Special Products Operating Division

				Rev 0.01
--- CONTENTS ---
1.	GENERAL DESCRIPTION ...................................................................................................................			1-1
2.	PRINTER CONFIGURATION...............................................................................................................			2-1
2-1 Basic Configuration...............................................................................................................................				2-1
2-1-1		Thermal Mechanism Module ......................................................................................................		2-1
2-1-2		Presenter Module .......................................................................................................................		2-1
2-1-3		Control Board Module ................................................................................................................		2-1
2-1-4		Power Connector Cable Module ................................................................................................		2-1
2-1-5		Paper Roll Supply Module..........................................................................................................		2-1
2-2 Selectable Options for Each Module ....................................................................................................				2-1
3.	BASIC SPECIFICATIONS ....................................................................................................................			3-1
3-1 Printing Specifications ..........................................................................................................................				3-1
3-2 Character Specifications and Bar Code Specifications				........................................................................3-2
3-2-1		STAR Line Mode ........................................................................................................................		3-2
3-2-2		STAR Page Mode ......................................................................................................................		3-3
3-3 Paper Specifications .............................................................................................................................				3-4
3-3-1		Thermal Paper roll......................................................................................................................		3-4
3-3-2		Black Mark Specifications ..........................................................................................................		3-7
3-4 Thermal Mechanism Module ................................................................................................................				3-9
3-4-1		Thermal Head.............................................................................................................................		3-9
3-4-2		Auto-cutter..................................................................................................................................		3-9
3-4-3		Paper Feed Motor ......................................................................................................................		3-9
3-4-4		Sensors ......................................................................................................................................		3-9
3-5 Presenter Module ...............................................................................................................................				3-10
3-5-1		Feed Rollers.............................................................................................................................		3-10
3-5-2		Paper Feed Motor ....................................................................................................................		3-10
3-5-3		Sensors ....................................................................................................................................		3-10
3-6 Paper Roll Supply Module ..................................................................................................................				3-11
3-6-1		Paper Roll Holder .....................................................................................................................		3-11
3-6-2		Near-end Sensor ......................................................................................................................		3-11
3-7 Reliability Specifications .....................................................................................................................				3-12
3-7-1		Thermal Mechanism Module ....................................................................................................		3-12
3-7-2		Thermal Head...........................................................................................................................		3-12
3-7-3		Auto-cutter................................................................................................................................		3-12
3-7-4		Presenter Module .....................................................................................................................		3-12
4.	EXTERNAL SPECIFICATIONS............................................................................................................			4-1
4-1 External Specifications .........................................................................................................................				4-1
4-1-1		External Dimensions ..................................................................................................................		4-1
4-1-2		External Drawings ......................................................................................................................		4-1
4-1-3		Mass...........................................................................................................................................		4-1
4-2 Operation Panel Specifications.............................................................................................................				4-1
4-2-1		Switches.....................................................................................................................................		4-1
4-2-2		LED ............................................................................................................................................		4-1
4-3 Interface................................................................................................................................................				4-1
4-4 DIP Switches ........................................................................................................................................				4-1
5.	ENVIRONMENT SPECIFICATIONS ....................................................................................................			5-1
5-1 Temperature and Humidity ...................................................................................................................				5-1
5-1-1		When Operating .........................................................................................................................		5-1
5-1-2		When Stored (Excluding Paper roll) ...........................................................................................		5-1
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5-2 Static Electricity Tolerance (ESD).........................................................................................................			5	-2
5-3 AC Line Noise Tolerance......................................................................................................................			5-2
5-4 Vibrations, Falling Shocks ....................................................................................................................			5-2
5-4-1		Vibration Test (When Packaged) ...............................................................................................	5-2
5-4-2		Drop Test (When Packaged) ......................................................................................................	5-2
5-5 Dust		......................................................................................................................................................	5-2
6.	SAFETY................................................................................................................................................		6-1
6-1 Standard ...............................................................................................................................................			6-1
7.	USAGE ...........................................................................................EXAMPLE (LAYOUT EXAMPLE)		7-1
7-1 Control ............................................................................................................................Board Layout			7-1
7-1-1 ..............................................................................................................		Control Board Layout 2	7-1
7-1-2 ..............................................................................................................		Control Board Layout 3	7-1
7-2 High ................................................................Volume Paper Roll Supply (RHU-T900, Optional Part)			7-1
7-2-1 .......................................................................................................................		Horizontal Layout	7-1
7-2-2 ............................................................................................................................		Vertical Layout	7-1
8.	SETTING ......................................................................................................UP THE PRINTER UNIT		8-1
8-1 Mounting ................................................................................................................................the Units			8-1
8-1-1 ............................................................................................................		Mounting the Printer Unit	8-1
8-1-2 .......................................................		Mounting the High Volume Paper Roll Supply (RHU - T900)	8-1
8-1-3 .......................		Mounting the Printer Unit and the High Volume Paper Roll Supply (RHU - T900)	8-1
8-2 Mounting .................................................................the High Volume Paper Roll Supply (RHU-T900)			8-1
8-3 Adjusting ......................................................................................................the Paper roll Holder Unit			8-2
8-3-1 ...............................................................................................		Handling 111 . 5 mm Paper Width	8-2
8-3-2 ....................................................................................................		Handling 82 mm Paper Width	8-2
8-3-3 .................................................................................................		Handling 79 . 5 mm Paper Width	8-2
8-4 Mounting .................................................................................................................the Friction Spring			8-4
8-4-1 ................................................................................................................		Using the Spring Base	8-4
8-4-2 ...............................................................................................		When Not Using the Spring Base	8-4
8-5 Adjusting ............................................................................................................the Near End Sensor			8-8
8-5-1 ................................................................................................		Adjusting to the Paper roll Width	8-8
8-5-2 ...........................................................................		Adjusting to the Paper roll Diameter Direction	8-8
9.	HANDLING .........................................................................................................THE PRINTER UNIT		9-1
9-1 Precautions ...........................................................................................................Regarding Designs			9-1
9-2 Precautions ......................................................................................................................for Handling			9-1
9-3 Precautions ............................................................................................................Concerning Safety			9-2
9-4 How ......................................................................................................................to Set the Paper roll			9-3
9-5 Performing .......................................................................................................................Maintenance			9-7
9-5-1 .....................................................................................		Cleaning the Thermal Head and Platen	9-7
9-5-2 ................................................................................................		Handling Recording Paper Jams	9-7
9-5-3 .................................................................................................		How to Release the Cutter Lock	9-7
10. Control ..........................................................................................board module (TBD900 Series)			10—1
11. Power .........................................................................................connector cable module (PBD-9)			11—2

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1. GENERAL DESCRIPTION

The TUP900 series is a direct line thermal printer capable of high speed printing that employs a thermal line dot printing system and is composed of a unit comprising thermal paper roll storage. This type is used, embedded in electronic devices such as games, ATM, and information kiosks.

Model Name Display Directions

T U P 9 9 2 – 2 4 J 1

Installed Fonts	None:	Standard models
	J1:	Japanese Characters
Power Specifications	24: 24 VDC

Mechanism Type 2: Standard

Printer Type 9: Presenter equipped with a recovery function as standard.

TUP900 Series Thermal Unit Printer

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2. PRINTER CONFIGURATION

2-1 Basic Configuration

This unit is composed of modules. The configuration is shown below.

TUP992-24/TUP992-24J1 (Thermal line unit printers)

Thermal mechanism module (TMP900 Series)

Presenter module (PR900 Series)

Control board module (TBD900 Series)

Power connector cable module (PBD-9)

Paper roll supply module

2-1-1 Thermal Mechanism Module

This is composed of the printer mechanism portion that prints using a thermal head while paper is being fed, and an auto-cutter mechanism that cuts the paper by command.

2-1-2 Presenter Module

The presenter module is composed of a mechanism that discharges and that recovers paper (such as receipts) that has been printed and cut by the thermal mechanism module.

2-1-3 Control Board Module

This is the control board that controls the thermal mechanism and the presenter.

2-1-4 Power Connector Cable Module

This is composed of the connector portion that connects the optional power adapter set to the control board, and the power switch.

2-1-5 Paper Roll Supply Module

This supports the thermal paper roll on a shaft and functions to supply paper to the thermal mechanism module. This is also provided a damper roller unit to alleviate the shock caused by the inertia of the paper roll when feeding the thermal paper.

2-2 Selectable Options for Each Module

This unit is used by mounting the following selectable options on each module. The following table shows the options for each module.

Unit/Module Name	Content of Option	Part Number	Part Name
TUP992-24	Power Adapter	30781430	PS60L-24A Adapter Set JP
TUP992-24J1		30781440	PS60L-24A Adapter Set US
		30781450	PS60L-24A Adapter Set EU
		30781460	PS60L-24A Adapter Set UK
		30781470	PS60L-24A Adapter Set AS
		30781480	PS60L-24A Adapter Set CH
TMP900 Series	High Volume Paper Roll	39590020	RHU-T900
	Supply
	Near-end Sensor	39590030	NEU-T900
	Damper Roller	39591000	DRU-T900
	Control Panel Board Unit	39591500	OPA-T900
TBD900 Series	I/F	39607400	IFBD-HD04
		39607411	IFBD-HC04
		39607420	IFBD-HU04
		39607430	IFBD-HN04
		39607440	IFBD-HE04
	Power Connector Cable	39206500	PBD-9

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3.	BASIC SPECIFICATIONS
3-1	Printing Specifications
	(1)	Print Method:	Direct Thermal Line Printing
	(2)	Dot Configuration:	832 dots/line
	(3)	Dot Density:	8 dots/mm (203 DPI)
	(4)	Printing Region:	Maximum 104 mm (See figure below)

111.5 ±0.5 mm (Maximum paper width)

3.75 mm

104 mm (Maximum print region, 832 dots)

0.125 mm

Fig. 3.1.4 Print Region

3.75 mm

0.125 mm

Notes 1) The mechanism can handle paper widths of 79.5 ±0.5 to 111.5 ±0.5 mm. However, it is recommended that a print layout is set that allows plenty of print margin on the left and right sides for the paper that is used. Also, the standard position of printing to the paper width is center of the paper width.

Left and right margins in the printing region are recommended to be a minimum of 3.75 mm.

2)When using a paper width that is less than the maximum print width of the head (104 mm), consider the recording paper feeding state so that the print region does not leave both edges of the recording paper.

(5)	Print Format:	Maximum 69 columns (12 × 24 fonts)
		Maximum 34 columns (24 × 24 Chinese character fonts)
		(Only on Chinese character models)
(6)	Character Space:	Programmable
(7)	Print Speed:	1) HS mode	Maximum 150 mm/s
		2) LQ mode	Maximum 110 mm/s
		3) HQ mode	Maximum 60 mm/s
		4) Two Color Printing Mode	Maximum 60 mm/s
	Note 1) Printing speed varies according to the processing speed of the controller and the temperature
	control using the head thermistor.
(8)	Paper Feed:	Thermal Mechanism Module	Friction Feed Method
		Presenter Module	Roller Friction Feed Method
(9)	Paper Feed Pitch:	0.125 mm (1 step on the paper feed pulse motor)
(10)	Line Width:	4 mm, 3 mm
(11)	Cuttable Sheet Length:	75 to 300 mm
(12)	Print Head:	Line Thermal Head
(13)	Presenter:	With Recovery Function
(14)	Emulation:	Star Line Mode
		Star Page Mode

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3-2 Character Specifications and Bar Code Specifications

3-2-1 STAR Line Mode

Item

Character Type

Character

Configuration

Character

Dimensions

Character Code

Table

Bar Codes

Contents

Standard Specifications	Alphanumeric Characters		95 Characters
	Expanded Graphics		128 Characters
	International Characters		32 Characters
Japanese Language	Alphanumeric Characters		95 Characters
Chinese Characters	Expanded Graphics		128 Characters
	JIS Level-1 Kanji Set	(Note	3489 Characters
	1)
	JIS Level-2 Kanji Set		3388 Characters
	(Note 1)
	Special Symbols		83 Characters
	Single Byte Characters		282 Characters
Chinese Language	Alphanumeric Characters		95 Characters
Character Specifications	Chinese Characters		7189 Characters
	(Note 2)
Alphanumeric Characters	12 × 24 dots (W × H)
IBM Graphics	12 × 32 dots (W × H)
Single Byte Characters	12 × 24 dots (W × H)	(When using Chinese Specifications)
Two Byte Chinese	24 × 24 dots (W × H) (When using Chinese Specifications)
Characters
12 × 24 dots Font	1.50 mm × 3.00 mm (W × H)
12 × 32 dots Font	1.50 mm × 4.00 mm (W × H)
24 × 24 dots Font	3.00 mm × 3.00 mm (W × H)
40 Code Pages

UPC-A

UPC-E

JAN/EAN8

JAN/EAN13

ITF

CODE39

CODE93

CODE128

CODABAR (NW-7)

Notes 1) JIS level-1 and level-2 kanji sets conform to JISx0208-1983. They correspond to SHIFT-JIS code. 2) Conforms to GB8312

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3-2-2 STAR Page Mode

Item

Character Type

Character

Configuration

Character

Dimensions

Character Code

Table

Bar Codes

Contents

Small Characters			Alphanumeric Characters	220 Characters
			and Others
			International Characters	32 Characters
Standard			Alphanumeric Characters	220 Characters
Characters			and Others
			International Characters	32 Characters
Chinese Character	Single Byte		Alphanumeric Characters	158 Characters
	Characters		and Others
	Japanese		Alphanumeric Characters	95 Characters
	Language		Expanded Graphics	128 Characters
	Chinese		JIS Level-1 Kanji Set (Note	3489 Characters
	Characters		1)
			JIS Level-2 Kanji Set	3388 Characters
			(Note 1)
			Special Symbols	83 Characters
			Single Byte Characters	282 Characters
	Chinese		Alphanumeric Characters	95 Characters
	Characters		Chinese Characters	7189 Characters
			(Note 2)
Bold Characters			Alphanumeric Characters	128 Characters
			and Others
			International Characters	32 Characters
OCR Characters			Alphanumeric Characters	103 Characters
			and Others
Small Characters	8 × 16 dots (W ×		H)
Standard	16 × 24 dots (W × H)
Characters
Single Byte	12 × 24 dots	(W × H) (When using Chinese Specifications)
Characters
Two Byte Chinese	24 × 24 dots	(W × H) (When using Chinese Specifications)
Characters
Bold Characters	24 × 32 dots (W × H)
OCR Characters	16 × 24 dots (W × H)
8 × 16 dots Font	1.00 mm × 2.00 mm (W × H)
12 × 24 dots Font	1.50 mm × 3.00 mm (W × H)
16 × 24 dots Font	2.00 mm × 3.00 mm (W × H)
24 × 24 dots Font	3.00 mm × 3.00 mm (W × H)
24 × 32 dots Font	3.00 mm × 4.00 mm (W × H)
2 Code Pages

UPC-A

UPC-E

JAN/EAN8

JAN/EAN13

ITF

CODE39

CODE93

CODE128

CODABAR (NW-7)

Notes 1) JIS level-1 and level-2 kanji sets conform to JISx0208-1983. They correspond to SHIFT-JIS code. 2) Conforms to GB8312

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3-3	Paper Specifications
3-3-1	Thermal Paper roll
	(1)	Paper Width:	79.5 ±0.5 mm to 111.5 ±0.5 mm
			(Rolled Dimensions: 80 +0.5/-1 to 112 +0.5/-1 mm)
	(2)	Paper Thickness:	65 to 150 µm
	(3)	Paper roll Outer Diameter:	Maximum φ150 mm

Note 1) Use of optional parts enables up to φ254 mm.

(4) Shaft Core Inner Diameter (mm)/Outer Diameter (mm):

When paper thickness is 65 to 100 µm:

Shaft core inner diameter: Min. 25.4 ±1 mm; Shaft core outer diameter: Min. 31.4 ±1 mm

When paper thickness is 100 to 150 µm:

Shaft core inner diameter: Min. 50.8 ±1 mm; Shaft core outer diameter: Min. 56.8 ±1 mm

Note 1) The tolerance value of the paper roll shaft core (paper tube) varies according to the thickness of the paper that you use.

When using paper that is outside of the above specification ranges, paper jams may occur.

(5) Recommended Thermal Paper

		Manufacturer		Paper
	Manufacturers		Quality Characteristics and Use	Thickness
		Name
				(µm)
	Mitsubishi	P220AG	Normal Type	65
	Paper	HP220A	Long-storage Type	65
		HP220AB-1	Long-storage Type	75
		P220AB	Normal Type for Cards and Tickets	85
		P220AC-1	Normal Type for Cards and Tickets	95
		P220AC	Normal Type for Cards and Tickets	105
		P220AD	Normal Type for Cards and Tickets	130
		P220AE-1	Normal Type for Cards and Tickets	150
		PB670	2-color Type (Red/Black)	75
		PB770	2-color Type (Blue/Black)	75
	Oji Paper	PD150R	Normal Type	75
	Company	PD160R	Long-storage Type	65/75
		PD750R	2-color Type (Red/Black)	75
		PD700R	2-color Type (Blue/Black)	75
	KSP	P-320RB	2-color Type (Red/Black)	65
		P-320BB	2-color Type (Blue/Black)	65
	Nippon Paper	TF50KS-E2C	Normal Type	65
	Industries

Note 1) Print density settings must be changed according to the type and thickness of the paper. Density settings can be changed using the print density setting command <ESC> <RS> 'd' n.

(6)Head Adjust Lever on the Thermal Mechanism Module

The TUP900 Series printers require that the head position be adjusted according to the thickness of the paper to be used to ensure high quality printing. The head position is adjusted by changing the position of the head adjustment lever.

See the table below to set to the optimum lever position.

•	When 65 µm ≤ Paper Thickness < 100 µm:	Normal Position
•	When 100 µm ≤ Paper Thickness ≤ 150 µm:	Position for Thick Paper

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Head Adjust Lever

Fig. 3.3.1.6.A Normal Position

Head Adjust Lever

Fig. 3.3.1.6.B Position for Thick Paper

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(7)Weight Shaft and Loop Guide on the Presenter Module

The TUP900 Series printers require the accessory weight shaft and loop guide for the thickness of the paper to be used to ensure the smooth feeding of paper.

See the table below for the optimum mechanism status.

• When 65 µm ≤ Paper Thickness < 100 µm:	Loop guide mounting required.
• When 100 µm ≤ Paper Thickness ≤ 150 µm:	Weight shaft unnecessary
	Weight shaft mounting required.
	Loop guide unnecessary

Note 1) Refer to the PR921-24-A product specifications manual for details regarding the mounting position of the loop guide and the weight shaft and how to mount them.

(8)Pre-printing Range on the Backside of Recording Paper

When pre-printing to the backside of recording paper, it should meet the following specifications.

Printing Direction

25 (mm)

Paper Back Side

Pre-printing Prohibited Range

10 (mm)

Paper Width Center

	Printing Surface is Paper Back Side
		Min. 15 mm from Paper Edge
(9) Others
	• Coloring Side:	Roll outer side
	• Trailing Edge Processing:	Do not glue to fasten to paper roll and shaft core.
		The trailing edge should not be folded.

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3-3-2 Black Mark Specifications

The following describes the recommended black mark specifications for printers that use the paper out sensor as the black mark sensor.

Printing Direction

1+1, -0.8 (mm)

Paper Back Side

B (mm)

2.5 ±2 (mm)

Cutting Position

Printing Range	A (mm)

5 ±1 (mm)

C (mm)
Printing Surface is Paper Back Side	Min. 15 mm

(1)Black Mark Pitch (Dimension A)

Black mark pitch can be set to a dimension of A = 75 to 300 mm.

Note 1) Black mark pitches can be set to the above describe range, but it is recommended to use a pitch that is at least 80 mm, in consideration of the variation in printing positions.

(2)Black Mark Dimensions

See the following drawings for the dimensions of black marks to be printed.

(3)PCS Value

The PCS value of black marks to be printed should be a minimum of 0.90.

Note 1) The PCS value of black marks can cause page skipping problems or improper page length detection if they do not meet the aforementioned specifications.

For that reason, always ensure that the PCS value is met.

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(4)Top Margin (Dimension B)

Set the printing range, leaving plenty of top margin from the cutting position.

When not reversing paper feed, a top margin with a minimum total of 19 mm is recommended with the distance of 15 mm from the thermal head heating elements to the cutting position and the empty paper feed amount (1 line = 4 mm empty feed) considering the motor acceleration step.

If you want a smaller top margin setting, change the memory switch settings. However, in that case, it is recommended to set the top margin of the empty paper feed amount (1 line = 4 mm empty feed) considering the motor acceleration step.

Notes 1) If the top margin is not sufficiently taken, problems, such as the page being skipped, can occur. So, you must set for plenty of top margin.

2)The setting of the printing range should not exceed the black mark pitch.

(5)Bottom Margin (Dimension C)

Set the printing range leaving plenty of bottom margin from the trailing edge of the printing range to the black mark.

It is necessary to consider the printing precision of the black mark, the printing TOP accuracy (±2 mm of the standard printing position), the setup ambient temperature of the printer, and part wear-out to set the bottom margin. It is recommended that the following bottom margin be secured to set the printing range.

Bottom Margin (Dimension C) ≥ 3 mm + (Dimension A × 3%)

Notes 1) If the bottom margin is not sufficiently taken, problems, such as the page being skipped, can occur.

So, you must set for plenty of bottom margin.

2)The setting of the printing range should not exceed the black mark pitch.

(6)Example Setting of the Printing Region

The following shows a printing range setting example when not reverse feeding recording paper.

•When Black Mark Pitch (Dimension A) is 100 mm:

The top margin is set to 20 mm.

The bottom margin is set to 3 mm + (100 mm × 0.03) = 6 mm.

According to the above, it is necessary to set the printing range to less than 100 mm – 20 mm – 6 mm = 74 mm.

Note 1) If you have any questions regarding how to set the printing range for the black mark, consult with STAR Micronics.

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3-4 Thermal Mechanism Module
3-4-1 Thermal Head
(1)	Thermal Element Configuration:		2 elements/dot
(2)	Number of Thermal Elements:		832 dots
(3)	Thermal Element Scanning Density:		0.125 mm/dot (8 dots/mm)
(4)	Average Resistance Value:		800 Ω ±3% (initial value)
(5)	Drive Power Voltage:		Head drive Vh 24 VDC ±10%
			Driver IC Vdd 5 VDC ±5%
3-4-2 Auto-cutter
(1)	Cutter Type:	Separated, V-blade Guillotine Type
(2)	Paper Cut States:	Full cut
	Note 1) The presenter model is standardly equipped with this type of cutter. It does not perform partial
	cuts.
(3)	Cut Duty:	1 Cut/within 3 seconds
	Note 1) The auto-cutter life will notable shorten if it is not used within the above range.
(4)	Cutter Position:	The distance from the thermal head heating element positions (the printing position)
		to the auto-cutter blade positions (the cutting position) is 15 ±0.5 mm.

3-4-3	Paper Feed Motor
	(1)	Format:	4 Phase PM Type Bipolar Stepping Motor
	(2)	Drive Voltage:	24 VDC ±10%
3-4-4	Sensors
	(1)	Head Temperature Detection:		Thermistor
	(2)	Paper Out Detection:		Reflective Type Photo-interrupter
	(3)	Platen Position Detection:		Micro Switch
	(4)	Cutter Home Position Detection:		Micro Switch

Note 1) A reflective photo-interrupter is used for the paper out sensor, so it can also be used as a black mark sensor.

In such cases, some restrictions exist for black mark pitch detection.

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3-5	Presenter Module
3-5-1	Feed Rollers
	(1)	Feed Method:	Friction Method
	(2)	Paper Feed Speed:	300 mm/s
		Note 1) Paper feed speed varies according to the ambient environment and the thickness of the paper
		used.
3-5-2	Paper Feed Motor
	(1)	Format:	DC Brush Motor
	(2)	Drive Voltage:	24 VDC ±10%

3-5-3 Sensors

(1)Paper Sensor 1: Reflective Type Photo-interrupter

(2)Paper Sensor 2: Reflective Type Photo-interrupter

(3)Paper Sensor 3: Reflective Type Photo-interrupter

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